Baltimore city 311 call center
[PDF File]Cooling Centers - Baltimore City Health Department
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Center nearest you. For assistance, or more information on cooling centers, call 311, or visit: 911 Any city resident experiencing the signs of heat exhaustion or heat stroke should call 911. Cooling Centers Community Action Partnership Centers Open Weekdays, 8:30 am – …
[PDF File]Baltimore City Open Data Report 2019
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Baltimore City Open Data Report 2019 To: Members of Baltimore City Council From: Michael Wisniewski, BCIT CDO ... software applications used by City staff (e.g. call-center software application supporting the 311-service). Secondarily, the team helps agencies get access to data for various purposes and instate ... The expected focus will be 311 ...
[PDF File]LOCAL COOLING CENTER CONTACT INFORMATION
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LOCAL COOLING CENTER CONTACT INFORMATION CALL 911 IN CASE OF A HEALTH EMERGENCY. Allegany County 301-759-5000 www.alleganyhealthdept.com Anne Arundel County 410-222-0600 (Anne Arundel County Office of Emergency Management) 410-216-9167 (City of Annapolis Office of Emergency Management) www.aahealth.org Baltimore City Call 311
[PDF File]2018 ANNUAL REPORT - Baltimore City Information & …
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The 311 call center is the city’s call intake system branded as a customer’s “One Call to City Hall” to request services, get general information and answer non-emergency ques-tions. The information gathered from 311 is utilized by all city agencies to access and mea-sure customer responsiveness and satisfaction. 311 3
[PDF File]INFORMATION
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For all maintenance concerns, call 311. INFORMATION Baltimore City Recreation and Parks is the city’s leading provider of affordable, year-round leisure and recreational activities for citizens of all ages and abilities. Beautiful parks, trails and waterways provide the perfect urban oasis. Start here to find your fun! • 4,600+ acres of ...
[PDF File]211/311: Is There a Case for Consolidation or Collaboration?
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211/311: Is There a Case for ConsolIdaTIon or CollaboraTIon? 1 L ocal governments across North America are moving forward with the implementation of 311 systems that allow residents to access information and nonemergency city services with one call. Thirteen years after 311’s initial adoption in Baltimore…
[PDF File]BALTIMORE CITY INFORMATION TECHNOLOGY BIENNIAL …
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BALTIMORE CITY INFORMATION TECHNOLOGY ... (Service 804): The 3-1-1 Call Center is the City’s call intake system branded as a customer’s “One Call to City Hall” to request services, get general information and answer non- ... Although the performance measure “number of calls received in 311” is included in the City’s Budget Book, a
[PDF File]20190522 City of Baltimore Phone Numbers
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City of BALTIMORE Maryland City of Baltimore Phone Numbers Residents can contact these phone numbers to access various City services (note: this is not an exhaustive list). Thank you for your patience during this IT outage. Baltimore City Council Office of the Council President 410-396-4804 District 1 …
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number will receive a courtesy response call or card from an inspector. If you have a complaint about a property in your neigh-borhood, please call 311. The City’s 311 call center tracks housing complaints and other residential concerns. The complaints are then electronically forwarded to the cor-rect agency.
[PDF File]Mayor Pugh's Five Pillars
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City's $1 million annual contract with a private firm. $5.2 million for the 311 Call Center, which allows residents to request services and receive general information and answers to non-emergency questions. Projects funded in FY2019 include
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