Cms call center requirements

    • Customer Heading 1 - Avaya

      -Not Applicable to CMS- Host computer1 The computer hardware where the Avaya IQ Host functions reside. A single host computer or multiple host computers may be used based on customer’s performance requirements and capacities. All Avaya CMS software resides on the Sun Microsystems server. (Sun Blade 150, Sun Netra 210, Sun Fire V880 /V890).

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    • [DOCX File]Section I – Executive Summary - CMS

      https://info.5y1.org/cms-call-center-requirements_1_753392.html

      Part of a state’s implementation plan should include how it will inform the public of the upcoming changes to plan options (e.g., the Exchange call center may not be available for consumers to enroll in or select a plan). Describe how consumers will be educated about their new coverage options and how they will purchase this coverage.

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    • [DOC File]TRAINING EXPECTATIONS

      https://info.5y1.org/cms-call-center-requirements_1_9a3ea8.html

      Overview. NGD will be used nationwide, by every CMS call center and contractor. Each contractor employee that utilizes NGD needs to adhere to certain Rules of Behavior to protect the integrity and security of the NGD network and the private beneficiary information that it contains.

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    • [DOCX File]CMS Emergency Preparedness Rule Workbook: Hospitals

      https://info.5y1.org/cms-call-center-requirements_1_a8ccdb.html

      May 05, 2015 · Though hospitals may choose to use HSEEP to meet exercise requirements for the CMS rule, it is essential to understand that the expectations for HSEEP and the CMS rule are not the same in regard to emergency preparedness testing. Hospitals should always ensure that their exercises and other testing activities meet the requirements of the CMS rule.

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    • [DOC File]ADVANCED ANNOUNCEMENT - QSEP

      https://info.5y1.org/cms-call-center-requirements_1_f2792b.html

      - Relationship between significant change in clinical status, and PASRR requirements . Nadine Renbarger, MA, Technical Advisor. Division of Survey and Certification, CMS, Region V. Overview and Regulations. 3:15 Live Q&A Session* 3:30 Closing *Viewers are invited to call in or fax in questions. Phone: 800-953-2233 . Fax: 410-786-1424. Presenters

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    • [DOC File]CMS handles violations of our marketing guidelines

      https://info.5y1.org/cms-call-center-requirements_1_31b71a.html

      If CMS were to devolve oversight of Medicare Advantage to the states, plan sponsors would be required to meet each different state’s regulatory requirements, making the program significantly more difficult and costly to manage, and potentially jeopardizing the availability of plan options throughout the country.

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    • [DOC File]DEPARTMENT OF HEALTH & HUMAN SERVICES

      https://info.5y1.org/cms-call-center-requirements_1_d4cd2a.html

      Center for Medicare Management. SUBJECT: Development of the Fiscal Year (FY) 2005 Medicare Operations Budget and Performance Requirements (BPRs) - Program Management (PM) and Medicare Integrity Program (MIP)--ACTION. TO: Center and Office Directors. Consortium Administrators. REPLY REQUESTED BY MARCH 10, 2004

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    • [DOC File]Requirements for Patient review of their medical record ...

      https://info.5y1.org/cms-call-center-requirements_1_dc03f5.html

      Clear indication of who accessed their record. a) Name of the user b) Title of the user at the time of access, e.g. MD, RN, medical student, RN, pharmacist, QA, call center agent, etc. c) A role description that includes a brief patient friendly summary of the role, e.g. …

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