Complaint tracking form in excel
Document Template Use
Each complaint coordinator should have a system for (1) tracking/monitoring consumer complaints and follow up; and (2) identifying trends related to products/firms within their District.
[DOC File]INCIDENT TRACKING LOG - California
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INCIDENT TRACKING Summary of Incident: Provide a summary of the incident, including any relevant information to the incident. Inputs: Describe the exact sequences of actions taken when executing the test case that resulted in the incident. Expected Results: Describe the …
[DOCX File]Feedback and Complaint Handling Guidelines
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To systematically track the implementation of actions that form part of a project/program resulting in effective, performance based projects/programs. ... Record feedback in Feedback and Complaint Tracking Database and Close the feedback. Do not create or communicate false expectations. ... The data will be compiled in excel sheet and a unique ...
[DOC File]Voice of the Customer (VOC) Worksheet
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Voice of the Customer (VOC) Definition/Purpose: Identify key business drivers of internal and external customer satisfaction. The VOC is necessary to properly focus the project and develop the right measures. Used in Define phase. Instructions: To use as a …
[DOC File]Non-conformance Report - Template
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Raised due to : (delete not applicable) Internal Audit / Customer Complaint / Normal Working. Procedure Reference : Reported by : Remedial Action. Action by : To be …
[DOCX File]Compliance inspection report form - Existing subsurface ...
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Both Word and Excel form versions used on the Web. Both protected with password. In order to have 3 file formats (Word/PDF/Excel) on the Web, we needed to have separate Doc#s assigned to the Word(b) and Excel(c) files.
[DOCX File]QASP Template
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a. Contracting Officer (KO) - The KO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and shall safeguard the interests of the United States in the contractual relationship.
[DOC File]RECALL MANUAL
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1st Stage - Investigation of Complaint . Once we have been notified of the recall or customer complaint, it is necessary to start documentation and detailed product tracking. The record keeping of the incidents will keep things organized and demonstrate due diligence (in a court of law).
[DOCX File]Sample Risk Assessment Questionnaires
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Because interest shown by outside parties such as board members, legislators, news media, citizen groups, the general public or others (including agency personnel) can have an impact on an agency's ability to meet its objectives, management should consider the agency’s overall responsibilities to stakeholders and establish reporting lines that allow the entity to communicate, receive, and ...
[DOC File]Template for Reporting Adverse Events
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The attached form is to be used ONLY for problems/adverse events involving Lexington VAMC subjects and: For VA studies, both criteria are true: The problem/adverse event is serious/life-threatening or involving risks to subjects or others. The problem/adverse event was an unanticipated incident. OR: The problem/adverse event involves . death. OR
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