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[DOC File]CONTENTS
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If you have not secured the Video to be used with Customer Service: Skills for Success, 4th Edition, you may want to order it now so that you can use it for the end-of-chapter video scripts. Chapter 5 Activities from last class meeting: Activities may have been assigned to student groups from last week to turn in this week or at another time ...
good things to say about a coworker

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A single instance of unwelcomed touching, casual flirting, or random physical compliments probably would not result in a reasonable person finding that working conditions had been adversely affected. However, repeated requests for a sexual relationship may …
examples of compliments for coworkers

[DOC File]CUSTOMER SERVICE, SKILLS FOR SUCCESS, 4e
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In the case of a coworker doing the wrong thing, the situation becomes the factor. The officer has a responsibility to the department to report situations like bringing in drugs. Supervisors have a responsibility to keep conversations confidential. Discretion . Discretion is the ability to choose the appropriate action from two or more options.
positive things to say about a coworker

[DOC File]Human Relations - Quia
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Customer service is a stressful job and external and internal factors (e.g., Circadian Rhythm, workload and personal problems) influence perceptions of people and the world in general. If you are facing personal issues that you find overwhelming, contact your supervisor, human resources/personnel, or whatever resource necessary to find help ...
positive words about co workers

25 Polite Compliments You Can Pay a Coworker | Mental Floss
a) No, because John’s coworker only finished what John had started. b) No, because John had a family emergency and his boss don’t need the details. The report is done. c) Yes, because John told a lie to his boss and put his reputation on the line. d) Yes, because John is indebted to his coworker now. Ans: c. Response: See page 315.
free compliments for your coworkers

[DOC File]www.snapwa.org
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We have received numerous compliments from customers on Mary's courtesy and helpfulness. His encounters with customers help establish long-term relationships. Mary always goes the extra mile to assist customers. Mary will always go the extra mile to help a customer. She will always go the extra mile to solve a problem for a customer.
examples of compliments for employees

[DOC File]CUSTOMER SERVICE, SKILLS FOR SUCCESS, 4e
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We believe in being generous with compliments and “thank you’s”, and solving problems by focusing on the mission, vision and values. ... while protecting client and coworker confidentiality and dignity. Within the context of the stated principle job duties, serve as an ambassador of SNAP’s mission and values.
compliment cards for coworkers

[DOC File]SEXUAL HARASSMENT NOTES
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- Signal a coworker or supervisor to contact security personnel or the local police - Ask the caller to repeat the message; write it down - For a bomb threat, ask where it is and when it will go off; repeat these questions if necessary - Listen for background noises; write down what you hear
positive compliments for coworkers

[DOC File]Ethics - Maine
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Human Relations. Term Final. 2009. Directions: Respond to the following scenarios and questions in a way that will demonstrate your understanding of the concepts discussed in Human Relations this quarter. There 20 possible points per scenario based on the completeness of your answer and the incorporation of the concepts presented in your text.
good things to say about a coworker

Compliments for a coworker