Contact management database software
[DOC File]Database Specifications Template - HUD
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management of database software, database administration tools and packaged application database . products, backup/recovery procedure implementation, monitoring, tuning and troubleshooting. ... (ACD), interactive voice response (IVR), multi-channel contact …
Contact manager - Wikipedia
Database Support Software. Instructions: List and reference the documentation of any DBMS utility software available to support the use or maintenance of the database. Describe all support software, including the operating system, directly related to the database…
[DOCX File]Database Design Document Template - CMS
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One of the most important, least understood and poorly appreciated aspects of purchasing a contact center software package is the wealth of technical support that you get when you buy from a vendor. …
[DOC File]A Guide to Purchasing Support Center Software
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Document the Database Management System configuration, hardware configuration, database software utilities, and any support software used. If any of these software elements or hardware configurations are not HUD-approved standards, indicate the date these items were approved for this project by the Configuration Change Management …
[DOCX File]5.22 Service - Washington Technology
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Identify ancillary software packages associated with the EDC, such as underlying database stacks and statistical analysis software. Describe the physical relationship of the server(s) used to house the database and statistical or other support software …
[DOCX File]InnovateOhio Platform
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Provide database management support, including providing backups and restores if data in a timely manner. Test and implement database environment changes, as provided by CTS and State …
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