Customer complaint tracking excel template
[DOC File]Problem Solving Worksheet 8D - The Quality Portal
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Tracking Number: Customer Number: Response Due Date: 8-D is a quality management tool and is a vehicle for a cross-functional team to articulate thoughts and provides scientific determination to details of problems and provide solutions. Organizations can benefit from the 8-D approach by applying it to all areas in the company.
[DOC File]Voice of the Customer (VOC) Worksheet
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Voice of the Customer (VOC) Definition/Purpose: Identify key business drivers of internal and external customer satisfaction. The VOC is necessary to properly focus the project and develop the right measures. Used in Define phase. Instructions: To use as a template…
[DOCX File]QASP Template
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The following guidelines are provided for using this template:Instructions, explanations, and comments are embedded throughout this template in two forms:AND< User input guidance looks like this. >All instruction boxes and user input guidance must be removed before finalizing this document.
[DOC File]Template for Developing Sewer Collection System Preventive ...
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Widely advertising the complaint number will help to get the word out (local newspapers, city/town website, bill stuffers, community connections, local cable TV - are all ways to advertise and get the word out). Create a tracking system to log complaints and follow ups use it to help you assess where your trouble spots and problem areas are.
[DOC File]Non-conformance Report - Template
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Raised due to : (delete not applicable) Internal Audit / Customer Complaint / Normal Working. Procedure Reference : Reported by : Remedial Action. Action by : To be completed by : (date) Action to Prevent Recurrence
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