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[DOC File]Competency Level Description Worksheet
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Anticipates customer needs; addresses and crosses work units to resolve potential problems. Represents the work area when needed to customers on matters of concern. Communication: Recommends alternative solutions or takes actions to solve minor problems encountered in the work. Communicates appropriately.
customer solution manager

[DOC File]Business Vision - University of North Florida
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Key Stakeholder or Customer Needs. Need Priority Current Solution Proposed Solutions Report Software Problems High Currently problems are reported through emails and phone calls. This is a problem because emails and phone calls are difficult to document in a …
smart customer solutions

[DOCX File]Service to Individuals Experiencing ... - Workforce Solutions
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May 22, 2017 · Service for Any Customer Experiencing Homelessness. For any customer requesting employment assistance, we: Provide a brief description of Workforce Solutions’ service and resources. Discuss what the customer wants and needs from Workforce Solutions; develop a Job Search Map or employment plan if appropriate.
ups customer solutions

[DOC File]Marketing Management – 12th Edition – Kotler/Keller
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125. In satisfying customer needs, a _____ marketer discovers and produces solutions customers did not ask for but to which they enthusiastically respond. Sony is a good illustration of such a marketer. responsive . anticipative. combative. manipulative. creative. Answer: e Page: 353 Level of …
customer solutions specialist

[DOC File]Competency Examples with Performance Statements
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Shows interest in, anticipates, and responds timely to customer needs. Focuses on the customer’s business results, rather than own. Goes beyond basic service expectations to help customers implement complete solutions. Delivers products and services when and where the customer needs them. Explores options when unable to deliver a requested ...
customer needs and wants

Customer needs and solutions