Customer service employee evaluation examples
[DOC File]EMPLOYEE PERFORMANCE REVIEW
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laws, customer service, and technical information, as well as the relationship of work to the organization’s mission. Also measured are the employee’s self-improvement efforts to enhance skills and knowledge and to stay current with changes impacting the job. OUTSTANDING. COMMENDABLE. SATISFACTORY. NEEDS IMPROVEMENT. UNSATISFACTORY. Possesses superior job skills and …
[DOCX File]Performance Evaluation for Part-time Staff
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Provides great customer service according to the Union’s & unit’s standards. Manages challenging participants’ situations calmly, tactfully . Offers options to participants whenever possible (other U101 dates) Goes the extra mile to exceed participants expectations (interacting with participants before U101, providing knowledge about the union when questions are asking) 4. Job Knowledge ...
[DOC File]Competency Examples with Performance Statements
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Examples Customer Focus Builds and maintains customer satisfaction with the products and services offered by the organization. Examples Development & Continual Learning Displays an ongoing commitment to learning and self-improvement. Examples Ethics & Integrity Earns others’ trust and respect through consistent honesty and professionalism in all interactions. Examples Results Focus ...
[DOC File]Title: PERFORMANCE EVALUATION SYSTEM
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Customer Service: Measures the employee’s interaction and responsiveness in their dealings with. internal and external customers in the conducting of normal City business. 0 0 Compliance with City policies and Legal Standards: Measures the employee’s ability and willingness to observe all written rules and procedures established by the City of Richmond. 0 0 Safety: Measures the employee ...
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