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[DOC File]SAMPLE---- PERFORMANCE STANDARDS WORKSHEET
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(CUSTOMER SERVICE) Works to ensure customers’ needs/expectations are addressed appropriately. Attempts to resolve problems before bringing them to supervisor, or offers viable solutions. *(SMH employees only) Models Strong Commitment I CARE Behaviors: Integrity, Compassion, Accountability, Respect and Excellence Observation .
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[DOC File]CUSTOMER SERVICE SURVEY FOR OTHER AGENCIES
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customer service survey for other agencies Please indicate your level of agreement with each statement below by circling the appropriate number using the following scale: 1 = Always 2 = Most of the time 3 = Some of the time 4 = On occasion 5 = Never
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[DOC File]Customer Services Master Contract: Scope of Work template ...
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Also indicate any special considerations that would influence how they propose. Examples: Training and consulting in response to numerous complaints from constituents. Agency recently doubled its personnel and they need customer service training. Training will be conducted offsite so Master Contractor must arrange for classroom space for classes.
customer request form

[DOC File]CUSTOMER SERVICE, SKILLS FOR SUCCESS, 4e
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Impact on Service, p. 197 --Forms of Address, p. 198. Impact on Service, p. 198--Respect for Elders, p. 198 ... Elicit examples of instances where a customer or client was late and what the result was. Also elicit examples where the students were late and how they felt or the other person reacted. ... From a customer service perspective, it is ...
free customer service survey form

[DOC File]CUSTOMER SERVICE, SKILLS FOR SUCCESS, 4e
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Customer service providers must ensure that effective communication occurs with customers. It is the service provider who must often take the initiative to make sure interactions with customers are successful. ... Relate appropriate examples to the customer service environment. ASK PERMISSION, p. 70. ... Use PPT18 to discuss the Forms of ...
customer request form sample

Customer service forms examples