Customer service in medical setting
[DOC File]CUSTOMER SERVICES STANDARDS
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The hours of customer service unit operations and the process for accessing information from customer services outside those hours shall be publicized. It is expected that the customer services/unit or function will operate minimally eight hours daily, Monday through Friday, except for holidays. ... is medical care in a residential setting for ...
[DOCX File]Patient Access Representative - Resume Sample
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Patient access representative with three years of experience using Epic Practice Management within a medical office setting. Excellent ability to schedule patients, provide medical billing and estimates, and process insurance claims.
[DOCX File]Call/Order Management - North Coast Medical
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Title: Customer Service Representative. Reports to: Customer Service Manager. Position Summary Overview: The Customer Service Representative is responsible for all aspects of customer service order processing. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. Provide service which results in ...
[DOC File]Customer Service Program
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Customer expectations in a Service Recovery episode. To report their problems easily. To interact with willing and able personnel. To resolve their problems swiftly and effectively. ‘Customer Service’ Failure. The impact of having an “UN-satisfied customer” goes beyond the …
[DOCX File]VRSM C-700: Medical Services and Equipment revised …
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before the date of expected discharge, to identify medical needs for the customer, including supplies, durable medical equipment, and medication for the first two weeks if the customer is in a residential ESBI setting.
[DOC File]Home | Alluvion Health
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Provides excellent customer service; Provide direct patient care in a clinical setting; Answers incoming calls and retrieves phone messages, responding in a timely fashion; Documents demographic and clinical information within the electronic medical record system; Gathers height, weight and other vitals;
[DOC File]StaffJD10.doc - HFMA
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Minimum 1 year of experience as a customer service representative, or similar, preferably in a medical setting. Ability to use Windows programs such as WordPerfect, Word, and/or other software packages. Good English language, typing skills and good telephone etiquette. Ability to …
[DOC File]CUSTOMER SERVICES HANDBOOK - Michigan
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PIHP CUSTOMER SERVICES HANDBOOK. REQUIRED STANDARD TOPICS. Final: September 2006. Each pre-paid inpatient health plan (PIHP) must have a customer services handbook that is provided to Medicaid beneficiaries when they first come to service and periodically thereafter through their tenure as service recipients.
[DOCX File]Job Description - Home - NACHC
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Excellent customer service skills both in-person and on the telephone. Priority setting skills. Ability to work as team member and independently . Required Certifications and Licenses. None. Substitutions for Skills, Experience and Education. Preferred Skills, Experience and Educational Requirements
[DOCX File]10_COE_First_messages_template - University of Phoenix
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ECRH has the regional burn center. ECRH works with Greenbranch Medical Center for training residence in the burn setting. This includes the plastic and general surgeons. The downside of this service is that it is losing money. A decision has been made to close down …
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