Customer service supervisor job duties

    • DISTINGUISHING FEATURES OF THE WORK

      Incumbent is responsible for overseeing internal and external customer service, budgeting, program paper flow, customer billing inquiries, and internal employee relations. ADMINISTRATIVE DUTIES Supervisory: This job has partial responsibility for supervision at the program level (assists with and/or makes recommendations for hiring ...

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    • [DOC File]Supervisor, Customer Care - HealthPlan Services

      https://info.5y1.org/customer-service-supervisor-job-duties_1_95729d.html

      Supervisor, Customer Care MNA101 Primary Function Coordinates all activities within customer service unit. Supervises team of customer service/care/billing representatives to deliver outstanding service results from a quality, speed, efficiency and customer relationship-handling standpoint.

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    • [DOCX File]Job Description - Career Office Supervisor

      https://info.5y1.org/customer-service-supervisor-job-duties_1_1c073a.html

      The supervisor leads, coaches, mentors and monitors staff to ensure they are properly trained in Workforce Solutions policies and procedures and carry out assigned work The supervisor creates an office environment in which staff are focused on individualized and quality customer service.

      usps customer service supervisor description


    • [DOCX File]Job Summary:

      https://info.5y1.org/customer-service-supervisor-job-duties_1_d37343.html

      The Customer Service Supervisor will oversee and assist customer service employees in the performance of their job duties such as responding to customer inquiries …

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    • [DOC File]Job Description - Personal Service Representative

      https://info.5y1.org/customer-service-supervisor-job-duties_1_15ac9b.html

      The supervisor will use the Quality Service Records review form to rate and document a random sample of at least 5 customers’ records a quarter. The supervisor will rate the entire customer record including records in all of the management information systems and the paper records for each customer …

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