Customer service workshop pdf
[DOCX File]TEMPLATE FOR CUSTOMERS TRAVELLING TO YOUR …
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TEMPLATE FOR CUSTOMERS TRAVELLING TO YOUR WORKSHOP “Can my customers travel outside of the 5 km radius for vehicle service and critical maintenance?” “Under the current Stage 4 …
[DOC File]Final Report About The Training Course Conducted
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Customer service. Coaching and leadership . Leadership skills. Skills management. Teams and groups. Presentation skills. Project planning. Self motivation. Delegation. Project planning. Self motivation. …
[DOC File]Marketing Plan Workshop Workbook
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Marketing Through Client Service: creating a client-centered practice. Office set up. Support staff & support staff training. Customer service policies. Mediator training. Client library. Handouts and …
[DOCX File]Workplace Readiness Skills Worksheet
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Demonstrate customer-service skills. Definition. Demonstration includes . addressing the needs of all customers (e.g., proactively engaging customers until they are satisfied) providing helpful, courteous, and knowledgeable service …
[DOC File]NCURA 2008 Satellite Broadcast Workshop Series
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Society of poor service. Research admin and service 12:00 00:20 3. What do we mean by customer service? Definitions. Is the customer always right? Ten Deadly Phrases and Ten Magic Phrases (read ahead material) 12:20 00:20 4. Who are our customers and what do they need? Faculty. Staff. Institutional officials. Sponsors Customer …
[DOCX File]Training and Education Implementation Plan
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[Training Management involves the preparation of trainers, marketing and advance awareness of upcoming opportunities for training to the proposed audience, obtaining facilities and materials for the …
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