Dealing with difficult people powerpoint
[DOC File]Missouri
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Dealing with Difficult People. If a supervisor or manager is unable to complete the core curriculum within their first (1st) year with DHSS, he or she should strive to complete the recommended management training as soon as possible. ... Do not submit PowerPoint presentations or certificates to OHR. Once the email is received in OHR, the ...
[DOC File]Scenarios – Challenging Behaviour
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One particular girl, who has caused considerable difficulty to you during the year and who has difficult home circumstances, makes it quite clear that she thinks your classes are irrelevant, boring and a waste of her time. When you respond to this, she tells you to f*** off. The rest of the class are hushed, waiting on your response.
[DOC File]PART I: FOUNDATIONS OF COMMUNICATION
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Identify methods of dealing with conflict in interpersonal relationships. ... choices available. Then select the choice you believe would be most meaningful. For instance, if you highlighted “difficult” when you clicked on Thesaurus, you would be shown hard, laborious, arduous, and strenuous. ... _____People from low power-distance cultures ...
[DOC File]SOCIAL WORK AND DISASTERS - FEMA
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Older individuals, people of color, recent immigrants, and children are disproportionately represented among low-income populations (Sanders, Bowie, & Bowie, 2003). Children are especially vulnerable because they are dependent on adult caregivers for survival and recovery in …
[DOC File]CUSTOMER SERVICE, SKILLS FOR SUCCESS, 4e
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Dealing Assertively with Customers, p.74. Assertive Versus Aggressive Service, p, 76 ... Begin the class by dividing learners into equal groups of 3 or 4 people (depending on class size). Give each group a marker and sheet of newsprint (flipchart paper). ... You may want to go back through the PowerPoint slides one more time and quickly make a ...
[DOC File]Passenger Assistance Techniques Training
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Dealing With Difficult People * Description: Excellent service is challenging when confronted with difficult situations. This is appropriate training for all who represent your agency. This four (4) hour training utilizes video, handouts and power point presentation. Topics include:
[DOCX File]INTERVEIW SKILLS
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Most workplaces face these problems daily. Talk about techniques you use when dealing with these issues, most of which should relate to simply using common sense, being diplomatic and putting the issue in the right context.
[DOCX File]FEMA - Emergency Management Institute (EMI) | National ...
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Encountering difficult people in the workplace is a common event that often leads to frustration and decreased productivity. During a recent survey involving SES level executives, 90% agreed that educating workers on how to deal with difficult persons would have a significant impact on the productivity of their organizations.
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