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[DOC File]0649 National Certificate in Business (First Line ...
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The compulsory section specifies the essential oral communication skills required of first line managers, while the elective sections allow the candidate to select from a diverse range of outcomes to allow the qualification to be focused on the specific needs of the individual, business, or workplace.
office manager skills

[DOC File]0743 National Certificate in Business (First Line ...
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51. Managers use their interpersonal skills to understand cause-and-effect relationships. ANS: F PTS: 1 REF: p. 11 NAT: AACSB: Analytic | AACSB: Leadership TYP: Knowledge. 52. First-line managers need stronger conceptual and diagnostic skills than technical and interpersonal skills. ANS: F …
skills of a successful manager

[DOC File]Responsibilities of a First Line Manager
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skills, competencies and qualifications of the role by the end of the training programme. ... Practices Appropriate Leadership Our managers motivate their staff to exceed expectations through raising their awareness of goals and moving them beyond self interest for the sake of the team or service. ... Job Profile First Line Manager. Service ...
retail manager skills

[DOC File]A MANAGER’S DILEMMA
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Broadening the skills, knowledge and behaviours in a more flexible and practical way related to today’s leadership and management practices were varied and non routine management tasks are required by first line managers within a defined area of responsibility, some limited opportunity for taking decisions, managing budgets and responsibility for achieving specific results by using resources ...
operations manager skills

Job Profile First Line Manager
National Certificate in Business (First Line Management) (Level 4) Level 4 Credits 45 Purpose. This qualification recognises the skills and knowledge expected of people who are, or are seeking to be first line managers (team leaders, supervisors, or charge hands).
skills first program

Who is Line Manager - Meaning, Responsibilities, Skills And Import…
What the first line manager should expect from themself: Be a positive role model. Adhere to the standards they demand of others. Recognise, and be honest to others, about own development areas and seek help (make use of support group of other line managers) Recognise that they can’t do …
office manager skills

[DOC File]Chapter 1—An Overview of Organizational Behavior
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b. middle managers . c. first-line managers. d. top managers. e. subordinates. 42. Typically, in organizations it is the _____ who are responsible for making organizational decisions and setting policies and strategies that affect all aspects of the organization. a. team leaders. b. middle managers. c. first-line managers. d. top managers . e ...
skills of a successful manager

First line managers skills