Fpl customer service power outage

    • [PDF File]Florida Power Light Company

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      The Florida Power & Light Company (FPL) project, known as Energy ... Improved electric service reliability and power quality: The automation associated with distribution and transmission system upgrades has reduced the number of customer outages and improved the outage restoration process. ...

    • [PDF File]Liability of Electric Utility in the USA for Outage or ...

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      disturbance of service for any cause other than gross negligence of the Company. The Company will not be liable for any loss of profits or other consequential damages resulting from the use of service or any interruption or disturbance of service.”); • Danisco Ingredients USA, Inc. v. Kansas City Power & Light Co., 986 P.2d 377 (Kan. 1999)

    • [PDF File]For Florida Power and Light After the Deming Prize: The ...

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      standing approach to customer service. 12 To cope, FPL started Quality Teams in 1981, and from 1983 has steadily added pieces to its mag­ num opus, the Quality Improvement Process. (See Fig. 2.) By 1988 the company had gained a reputation as one of America'S best in quality, but CEO John Hudiberg and others in top management knew that FPL

    • [PDF File]Quantifying Operational Resilience Benefits of the Smart Grid

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      FPL Florida Power and Light ... Integration of AMI with billing systems, customer informa-tion systems, outage management systems, and distribution management systems has been ... utility service territory), as well as a metric of the wind speed incident on the local electric

    • [PDF File]Big Data: Using Smart Grid to Improve Operations and ...

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      2 NextEra Energy is a premier U.S. power company comprised of three strong businesses • U.S. leader in renewable generation • Assets primarily in 24 states and Canada • 18,303 MW in operation • One of the largest U.S. electric utilities • 4.7 MM customer accounts • 24,273 MW in operation • $36 B in operating revenues • $39.6 B market capitalization(1)

    • [PDF File]Florida Power & Light Company Annual Filing to the FPSC ...

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      FPL also continued to promote overheadto-underground conversions in - , 2013 completing nine projects that qualified under its Adjustment Factor Governmental (GAF) tariff. • In 2014, FPL plans to apply EWL on 76 feeder projects , one highway crossing and 17 “01” switches. FPL will also incrementally harden, up to and including

    • [PDF File]FPL Class Action Lawsuit - WPLG

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      21. FPL’s lack of preparation caused and continues to cause Plaintiff and the Class to remain without power in the sweltering summer heat. 22. As of Sunday, September 17, 2017, more than 300,000 customers were still without power, despite FPL’s public commitment to restore power all along the East coast of Florida by then.

    • [PDF File]Smart Grid Solutions Strengthen Electric Reliability and ...

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      Smart Grid Solutions Strengthen Electric Reliability and Customer Services in Florida With 4.6 million customers, nearly 70,000 miles of power lines and 16 power plants, Florida Power and Light Company (FPL) is one of the nation’s largest electric utilities. FPL says maintaining reliable service while keeping rates affordable is “Job One.”

    • [PDF File]Processes for Establishing and Communicating Estimated ...

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      Customer expectations regarding outage restoration speed continue to rise due to improved electric service reliability, ongoing infrastructure hardening improvements, advances in consumer connectivity, and automated technologies. All five IOUs are responding energetically to rising customer expectations by

    • [PDF File]Understanding your bill: residential customers - FPL

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      restoration costs and outage times during major storms, as well as improving day-to-day service reliability. Gross receipts tax *: A tax of about 2.56 percent on a customer’s electric bill that is paid to the State of Florida. Other taxes and fees: Vary by area, as established . by local governing bodies. FPL collects these costs for

    • [PDF File]FPL Group, Inc.

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      enhancing customer service and satisfaction. CUSTOMER GROWTH 1 FPL added almost 65,000 customer accounts in 1998, representing an increase 0M 1.8%, a rate faster than most other electric utili Wies in the country. Over the next five years the population in the area served by FPL is projected to grow by almost 600,000 people.

    • [PDF File]MEDICALLY ESSENTIAL SERVICE - Florida Power & Light

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      • Customer, Part A must be completed and signed by the Customer and the Patient or Guardian (if other than the Customer). • Part B is to be completed by the Patient's physician and the entire form consisting of both Part A and Part B returned directly to FPL at the following address: FPL, Attn: Medically Essential Service Program CSF/GO, PO ...

    • [PDF File]FPL Response to DOE Smart Grid Communications RFI Final ...

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      In 2008, FPL served 4.5 million customer accounts over a 27,000 square mile service territory, delivering electricity to more than 8.8 million people. FPL owns and maintains 73,700 miles of transmission and distribution lines in Florida. As a vertically integrated utility, FPL requires communication capability

    • REPORTING STREET LIGHT OUTAGES

      Z Guide and look for the 24 Hour Customer Service Center above the Directory Index. The City’s Facilities Maintenance Division will contact FPL with your information to report the outage and initiate the work order. Again, providing a specific address and/or pole number is essential to a timely response.

    • [PDF File]Smart Grid Solutions Strengthen Electric Reliability and ...

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      Smart Grid Solutions Strengthen Electric Reliability and Customer Services in Florida With 4.6 million customers, nearly 70,000 miles of power lines and 16 power plants, Florida Power and Light ompany (FPL) is one of the nation’s largest electric utilities. FPL says maintaining reliable service while keeping rates affordable is “Job One.”

    • [PDF File]Review of Florida’s Electric Utility Hurricane ...

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      i . Review of Florida’s Electric Utility Hurricane Preparedness and Restoration Actions . 2018 . July 2 0 1 8 . State of Florida . Florida Public Service Commission

    • [PDF File]Florida’s Electric Utilities 2 0 1 2 Service Reliability ...

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      FPL . Florida Power & Light Company : FPUC . Florida Public Utilities Company : GIS . Geographic Information System : Gulf . Gulf Power Company : IEEE . Institute of Electrical and Electronics Engineers, Inc. IOU . The Five Investor-Owned Electric Utilities: FPL, DEF, TECO, Gulf, and FPUC : L-Bar . Average of Customer Service Outage Events ...

    • [PDF File]Florida Power & Light Company Grid Hardening and Hurricane ...

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      FPL Power Delivery infrastructure 75,000 miles of power lines Serving more than ... FPL Counties Impacted 21 35 Customer Impacted 3.2 million 4.4 million % of FPL Customers 75% 90%. Wilma vs. Irma Restoration Poles damaged 12,400 4,600 ... Average Customer Outage 5.4 days 2.3 days

    • [PDF File]Electric Service Standards - FPL | Homepage

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      work (see OSHA Standards 29 CFR 1926.1400 effective Nov. 8, 2010). Call FPL at 1-800-375-4375 or your local utility to identify the voltage of power lines before you begin working. If you witness a violation of the rules, stay away from the equipment and warn the operator to move away from the power line. FPL Power Line Voltages OSHA Mimimum

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