How to edit unity code

    • [DOCX File]VistA Scheduling Enhancements Technical Manual

      https://info.5y1.org/how-to-edit-unity-code_1_660939.html

      This manual provides Department of Veterans Affairs (VA) site managers with a technical description of the Veterans Health Information System and Technology Architecture (VistA) Scheduling Graphical User Interface (GUI) routines, files, menus, cross references, globals, and other necessary information required to effectively manage the system.

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    • [DOC File]Home - Unity Connected Solutions - Unity Connected Solutions

      https://info.5y1.org/how-to-edit-unity-code_1_0dd1d5.html

      Unity Connected Solutions – AVAYA 9608 IP Telephone. ... ( Press the DETAILS softkey and then the EDIT softkey to edit the information ( Edit the contact information ( Press the SAVE softkey . ... ( Enter the appropriate reason code ( Press the AUTO IN button to begin receiving call from the queue again.

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    • [DOC File]The Basics - Cisco Unity Tools

      https://info.5y1.org/how-to-edit-unity-code_1_4e45e2.html

      One of the new features in Unity 4.0(1) is the ability (finally) to edit greetings for call handlers over the phone interface. In earlier versions of Unity users were forced to press a subscriber object into service as an opening greeting, for instance, if they wanted to be able to change the greeting for it over the phone in the event of a ...

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    • [DOC File]Unity Reception - Vonage

      https://info.5y1.org/how-to-edit-unity-code_1_e93c28.html

      Unity is split into six functional areas; ACD Buttons, Call Control buttons, Personal Wallboard, Active Call Window, Contacts [Busy Lamp Field and Instant Messages]. Contacts is a tab that can be toggled to display Call Logs, Abandoned Calls and the Voicemail tab. 3.1 Resizing Unity Agent. Unity can be dragged from any corner to the required size.

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    • [DOC File]Unity Reception - Home - Kakapo Systems

      https://info.5y1.org/how-to-edit-unity-code_1_e56703.html

      To assign a Disposition Code the supervisor right clicks in the Active Call Window. Unity can force the supervisor to enter a disposition code by setting their ACD state post-call to Wrap-Up ACD state. 3.2 Using Personal Wallboard. The Personal Wallboard will show current performance metrics for the call centers the supervisor is assigned to.

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    • [DOC File]Unity Reception - Vonage

      https://info.5y1.org/how-to-edit-unity-code_1_8c61fb.html

      Unity will display a notification to indicate that the call was successfully assigned to the account code. 9 Drag and Drop Many common call handling actions can be performed with drag and drop, as well as right click and call control buttons.

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    • [DOC File]Unity Reception

      https://info.5y1.org/how-to-edit-unity-code_1_0ca3d4.html

      If this isn’t the case Unity will prompt the user to change the ACD state the Wrap-Up, assign the disposition code, then change the ACD back to the current state. When Unity is configured to force the agent to assign a disposition code through a popup window which is automatically displayed to the user when the call is released.

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    • [DOC File]Home - Unity Connected Solutions - Unity Connected Solutions

      https://info.5y1.org/how-to-edit-unity-code_1_21aac8.html

      Dial the telephone number you wish to call (remember to the client group code first). To make a call using EN BLOC DIALING (If authorized by the administrator): Enter the number you want to call. To edit the number, Press the right arrow key to erase the previous character, one character at a time. Press CALL or OK. Mute a Call. To mute a call:

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    • [DOC File]Exercises - Cisco Unity Tools

      https://info.5y1.org/how-to-edit-unity-code_1_87187f.html

      This was a last minute thing for 4.0(2) and it wasn’t quite out of the oven by the time it shipped to production so you’ll have to run the Cisco Unity Access Library (CUAL) setup provided on the code samples page of www.CiscoUnityTools.com on the Unity servers itself and restart the TomCat service in the service control manager.

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    • [DOC File]Home - Unity Connected Solutions - Unity Connected Solutions

      https://info.5y1.org/how-to-edit-unity-code_1_33fbd6.html

      To make a call using EDIT DIALING (If authorized by the administrator): Enter the number you want to call. To edit the number, touch the BKSP softkey to erase the previous character, one character at a time. To remove the entire number, press CLEAR. Press CALL or OK. Mute a …

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