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[DOC File]CULTURE AND INTERNATIONAL BUSINESS
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II. Language and business communication: Different concepts of the verbalized, written, and body language. The importance of “face” VIDEO: “The Cultural Environment of International Business” READINGS: * Ferraro, Chapters 3 and 4. * Ricks, Chapter 1 (pp. 9-15) and Chapter 5 * Harris and Moran, Global Leaders and Communication (in reader)
how communication affects culture

[DOC File]CUSTOMER SERVICE, SKILLS FOR SUCCESS, 4e
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Such practices are tied to religious and cultural beliefs and date back hundreds of years. In other cultures, nonverbal communication cues send messages. For example, eye contact is viewed as an important indicator of effective communication in many Western cultures, while lack of eye contact could indicate dishonesty or lack of confidence.
culture effect on communication

Communication Norms; A Comparison of Cultures
Communication norms are those communication patterns which are considered proper and respectful. This is a learned and cultural entity, a part of the cultural . socialization . process. Cultural norms are learned in the . family . and in the . community . and are also a function of . ethnicity . and . race. Here are some examples of some ...
how culture impacts communication

[DOC File]REVIEW QUESTIONS, p
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How can recognition of the cultural value of "importance of family" be helpful in customer service? In many cultures (e.g., Asian, Latin American, and Middle Eastern) you must build strong interpersonal relationships before focusing on business issues. Failure to do so negates the importance of people and could offend the customer. 8.
role of culture in communication

[DOCX File]Communicating with Aboriginal and Torres Strait Islander ...
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Aboriginal and Torres Strait Islander audiences comprise a wide range of people with different communication needs, information preferences, and expectations of government. These different needs are influenced by factors including location, levels of literacy, age, …
culture and communication

[DOC File]Courtroom Communication Skills
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Becaus3 our mainstream American culture and justice system place a high value on explicit, direct communication (what is said—the content and exact meaning of words) there is ample opportunity, if not a likelihood, for miscommunication in cross-cultural exchanges where the context of words, how words are said or written, and the circumstances ...
culture and communication style

[DOC File]Culture Shock, yes you
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As opposed to individualized, personal communication (phone calls or letters), these modes of communication allow for complete transparency of thought. In the context of global health experiences and reactions to the stages of culture shock, this level of transparency can be damaging.
why is effective communication important

Developing a Culture to Support Innovation and Improvement
The importance of risk management in creating a culture that supports creativity and innovation Describe how risk is recognised and managed during the innovation process, explaining how an organisational culture is developed where people are risk aware but still prepared to …
how culture controls communication

[DOCX File]Why is non-verbal communication important?
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Basically, it is one of the key aspects of communication (and especially important in a high-context culture). It has multiple functions: Used to repeat the verbal message (e.g. point in a direction while stating directions.
how communication affects culture

Importance of culture in communication