Incident response as a service

    • [PDF File]ACCENTURE EMERGENCY INCIDENT RESPONSE SERVICES

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      service features and terms for Accenture’s Emergency Incident Response Services (the “Services”). In order to purchase Services, Client must enter into a separate order confirmation, statement of work, or similar document to confirm the details and pricing for the Service (“Order Confirmation”). 1. SERVICE SCOPE 1.1.


    • [PDF File]Cyber Incident Response to Public Safety Answering Points: A State's ...

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      incident response and vulnerability response plans can provide agencies with a roadmap to follow during cyber incidents to minimize confusion. These plans should include up-to-date contact lists and ... relationships may include service providers, neighboring agencies, and state, local, and federal agencies. Including partners in exercises ...


    • [PDF File]Kaspersky Incident Response

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      mitigation plan and prevent such attacks in the future. The incident response service achieves these goals. How the service works An incident constitutes a breach or the threat of a breach of computer security policies, acceptable use policies and / or standard security practices. Incident response — obtains a detailed picture of the incident.


    • [PDF File]Check Point Incident Response Team Service Catalog

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      CHECK POINT INCIDENT RESPONSE TEAM SERVICE CATALOG | 3 . INCIDENT RESPONSE SERVICES. All of the services listed below are charged in the standard per hour pricing model with a minimum engagement . period of one hour. These services have suggested hours but they will be scoped by Check Point IRT to ensure the service meets your requirements.


    • [PDF File]Incident Response Service Providers - VMware

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      VMware Incident Response Service Providers PARTNER Ernst & Young EY Next generation security operations and response services along with a deep portfolio of consulting, recommendation and managed services, can help organizations build a transformation strategy and roadmap to implement the next generation of security operations.


    • [PDF File]ServiceNow Security Incident Response

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      To elevate your security capabilities, Security Incident Response incorporates many process and productivity improvements. Analysts can easily view and track response tasks that run in parallel. The system will remind assignees if their tasks aren’t completed on-time per SLA thresholds, or it can escalate tasks if necessary.


    • [PDF File]Symantec™ Incident Response Retainer Services

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      Symantec’s Incident Response delivery team will return Customer’s Incident Response Assistance Call within 3 hours following receipt of such call by Symantec. In the event Customer’s Incident Response Assistance Call is not returned within the applicable timeframe, Symantec agrees to credit Customer’s account with 1 Service Credit.


    • [PDF File]Incident Response and Recovery Data Sheet - Dell Technologies

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      Incident Response and Recovery Services Our team of industry-certified cybersecurity experts work with you every step of the way. Backed by the scale of Dell Technologies’ global network, we can react quickly to eliminate the threat and restore business operations fast and with as little interruption as possible. Cyber threats continue to grow


    • [PDF File]Incident Response Retainer - Trustwave

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      used to initiate incident response escalations to Trustwave; • assign an investigator and respond to an incident response support request within two (2) hours of receiving such a request. The assigned investigator will rely on Client-supplied email addresses or phone numbers in responding to the support request;


    • [PDF File]ACCENTURE INCIDENT RESPONSE SERVICES RETAINER

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      Incident Response Retainer Services, Client must enter into a separate order confirmation, statement of work, or similar document to confirm the details and pricing for the Service (“Order Confirmation”). 1. SERVICE SCOPE 1.1. Incident Response Retainer Client Authorized Personnel (defined below) will have access to a 24/7 hotline to ...


    • [PDF File]McAfee Incident Response Service

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      McAfee Incident Response Service Author: McAfee Subject: McAfee Incident Response \(McAfee IR\) Service is a comprehensive offering that combines an IR readiness assessment and pre-paid emergency incident response hours, delivered by our seasoned security experts. Created Date: 8/4/2020 3:17:05 PM


    • [PDF File]Symantec™ Incident Response Retainer Services (Base)

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      Additional Service Day(s) purchased may be used for (a) additional Remote Services beyond the scope of the Incident Response Retainer Services (Base), or (b) any of the other optional Services described at the end of this Service Description.


    • [PDF File]Symantec™ Incident Response Retainer Services

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      acceptable time for the Incident Response Readiness Service. Accordingly, Customer is strongly advised to setup the Incident Response Readiness Service as soon as possible in order to aid Symantec in delivering a quicker, more effective Incident Investigation, should one be required.


    • [PDF File]Incident Response Service Solution Brief - Check Point Software

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      The Check Point Incident Response Team is here to help, 24x7x365. We re a comprehensive service with responders that are equipped to quickly investigate and contain attacks and a focus on getting you back to business fast. Keywords: incident response, IT incident, cyber security incident Created Date: 10/29/2019 1:56:18 PM


    • [PDF File]Emergency Incident Response Services

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      Incident Response Emergency Services allow Client to engage Accenture to provide incident response and investigation services, as described in more detail herein (the “Services”). Services will be provided at the hourly rates as set forth in the Work Authorization


    • [PDF File]Incident Response as a Lawyers’ Service

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      Incident Response as a Lawyers’ Service Daniel W. Woods and Rainer B ohme Department of Computer Science University of Innsbruck, Austria daniel.woods@uibk.ac.at rainer.boehme@uibk.ac.at September 3, 2021 Abstract Thousands of incidents each year are now managed by external law rms. Victim rms call a hotline and delegate incident response to ...


    • [PDF File]INCIDENT RESPONSE SERVICE - CrowdStrike

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      INCIDENT RESPONSE SERVICE CrowdStrike Services KEY CAPABILITIES Real-time IR: When an incident occurs, speed to remediation is critical. CrowdStrike’s IR methodology and the Falcon platform provide many advantages over traditional IR approaches. CrowdStrike gets your organization back to business faster — in days or


    • [PDF File]Yale University Incident Management Process Guide

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      response time service level targets for the incident. If the reported service does not have any restoration service level targets defined, a generic priority-based restoration service level target may be used. 3.2 Escalate Incident to Incident Manager / Situation Manager Determine if this is a major incident. If so, the service desk agent will ...


    • [PDF File]Cisco Talos Incident Response Retainer Service

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      Retainer Service.docx Cisco Talos Incident Response Retainer Service This document must be read in conjunction with How Cisco Provides Services, which is incorporated into this document by reference. Cisco Talos Incident Response Retainer focuses on incident readiness and response to incidents through targeted activities that evaluate awareness ...


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