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[DOC File]College of Central Florida
https://info.5y1.org/it-help-desk-jobs_1_bc1c4a.html
Assume a leadership role in providing technical support to college staff and students for the IT Help Desk. Monitor the quality of the Help Desk’s technical service and support, making recommendations for improvement to the Chief Information Officer. Serve as liaison between the …
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Help Desk Technician - Central Concrete Jobs
Documentation and tracking of all problems reported to the Help Desk. Resolution of all problems, within the individual’s ability. Documentation of the resolution of all problems. Escalated problems to the proper individual within the IS department for resolution. Administration of Window Domain/Active Directory accounts and permissions.
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[DOC File]job description
https://info.5y1.org/it-help-desk-jobs_1_a059e4.html
JOB TITLE: IT Help Desk Intern. JOB SUMMARY: Log help desk request into tracking system as reported by users. Answer telephone, email, and walk up requests for technical support. Assist users with Level I Help Desk issues such as password resets and fax, printer and copier problems. Setup and configure new PC’s
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[DOC File]College of Central Florida
https://info.5y1.org/it-help-desk-jobs_1_1d9c97.html
Experience preferred with Microsoft Office products, Track-It or comparable help desk software, Jenzabar CX/JICS/NTS systems, and the Florida Community College System. ESSENTIAL JOB FUNCTIONS: Answer IT Help Desk calls courteously and elicit sufficient information about the nature of the problem that someone will be able to resolve the problem.
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It help desk jobs