Listening skills in workplace

    • The Importance of Listening - ScholarWorks@GVSU

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    • [PDF File]Listen Up! Enhancing your listening Skills

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      Workplace Relationships Listen Up! Enhancing Our Listening Skills Have you ever thought about how important listening can be? Just consider that we spend 80 percent of our waking hours communicating, and over 45 percent of that time listening to others - spouses, children, friends, co-workers, and acquaintances. What is listening? Many of us think that listening is what we do while waiting for ...

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    • [PDF File]Workplace Literacy and Basic Skills

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      The skills of listening are very important. Paul T. Rankin, former Supervising Director ofRe­ search and Adjustment for the Detroit Public Schools, conducted a survey on the four communi­ cation processes. He found that the average per­ son spends . 9% of his time writing, 16% reading, 30% speaking, and almost half, 45%, listening. The importance of listening is easier to un­ derstand when ...

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    • [PDF File]Active Listening - University of Adelaide

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      Active Listening Writing Centre Learning Guide At university, active listening during lecture and tutorial sessions is an important skill that you will need to improve and/or develop. Often when people talk to each other, they are only half-listening. Active listening is, however, a way of paying attention and responding to others, thereby improving mutual understanding. Introduction While ...

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    • [PDF File]Examples Of Listening Skills In The Workplace

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      and examples of listening skills in the workplace is poor taste or emotional tone. People and regulated by the listening examples skills in workplace listening skills can be done about the listening to make work, from what are. This describes all these have all have a result in a pattern of it? If the problem requires further action on your part, make sure to repeat back what the speaker said ...

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    • [PDF File]WP1012 Active Listening - McGill University

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      Some of the key skills for active listening include: • Listen with your whole body: o Face the other person and use an open posture to establish rapport o Use eye contact and facial gestures to demonstrate your attention o Be still and resist fidgeting 1 For ...

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    • [PDF File]Communication and Listening Skills Lesson Plans PDF

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      Workplace listening Ask what the difference is between an open and closed question. Explain: An open question starts with, for example, what, why, how. Closed questions are a question that only need a one word answer, like yes or no. In this exercise you will practice a conversation and you are not allowed to use a closed question. In the same pairs, follow the instructions for ‘A’s and ...

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    • [PDF File]Listening : An Important Skill and Its Various Aspects

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      Importance of Listening Skill . Good listening skills make workers more productive. The ability to listen carefully will allow a person to: • understand assignments in better way and find and what is expected from him. • build rapport with co-workers, bosses, and clients; • show support; • work better in a team-based environment; • resolve problems with customers, co-workers, and ...

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    • [PDF File]Communication Skills for Workplace Success

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      listening and oral communication . teamwork leadership self-direction and self-motivation computer skills Workplace literacy and basic skills requirements are based on the needs of both workplaces and individuals. These requirements apply to a whole spectrum of employees from those in entry-level positions to those in office settings and highly skilled trades. Supervisors and managers may also ...

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    • [PDF File]10 Techniques for effecTive LisTening 1. Decide to listen ...

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      10 Techniques for effecTive LisTening 1. Decide to listen. Listening is a choice. So deciding to stop talking and start listening is an important first step. 2. Let go of your own personal agenda. To truly hear someone, you need to let go of your own agenda, and prejudices. Focus your attention by clearing away all distractions and any preconceived notions, so that you can be fully present and ...

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