Online customer relationship management
[DOCX File]Customer Relationship Manager
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Customer Relationship Manager . Description . Customer relationship manager is a pivotal role within the ICT environment of an organisation. The main aim of the ICT customer relationship manager is to …
[DOC File]CRM definition
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Customer relationship management (CRM) is a business strategy that focuses every business activity a company does on its customer. CRM entails getting upper management support for implementing new …
[DOCX File]INSTITUTE OF BANKERS IN MALAWI
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Customer relationship management recognizes that customer-company relationships, like all relationships, evolve over time. This is called the customer life cycle. Required: Using a bank of your …
[DOCX File]Customer Relationship Management - UVACollab
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This course is a required course for the eMarketing graduate certificate program. This certificate program in eMarketing provides students with practical knowledge and "hands-on" skill development using the integrated web, email and database technologies needed to acquire and retain customers …
[DOC File]Chapter 9 Customer relationship management
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Chapter 9 Customer relationship management. Self-assessment questions . 1. What are the goals of acquisition and retention in an online context? Customer acquisition (techniques used to gain new …
[DOC File]E-marketing: Customer Relationship Management and its …
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May 20, 2011 · Whereas E-marketplace is an online marketplace where buyers and sellers meet to exchange goods, services, money, or information. E-marketing facilitating CRM : Customer …
[DOCX File]BEST PRACTICES: CUSTOMER RELATIONSHIP MANAGEMENT
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CRM (Customer Relationship Management) is the successful blend of a business strategy and technology that enables a company to achieve their goals. The technology provides companies with …
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