Salesforce customer success stories
[PDF File]Deloitte & Salesforce
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Customer Success with Salesforce.com +37% Customer Satisfaction . Insurance is Changing Faster than Ever In a changing word of technology, regulation and competition, insurers are looking to save costs while also ... can review all the user stories to make sure they
[PDF File]Customer Case Study
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cloud data protection solution for Salesforce Sales Cloud to pseudonymize all relevant CRM information at the client’s data center before the data was moved into the Salesforce cloud. All relevant customer use cases are supported via the eperi Gateway fur multiple Salesforce organizations and the international user base.
EXTREME CUSTOMER SERVICE WITH SALESFORCE
CUSTOMER 360 VIEW Creating a 360-degree view of customers was the first step for GoPro to scale the business, and a key measurement of success for delivering an exceptional customer service experience. While investing in the right support technology like Salesforce Service Cloud was a key enabler for success, it was also critical to
[PDF File]Salesforce Case Implementation Guide
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customize Salesforce to meet your unique business processes. Note: “Salesforce” and “Self-Service” may be used interchangeably in this document. All features covered within this document are included in both products. Key Benefits Centralize The Cases tab is a central repository to use for tracking all customer support interactions ...
[PDF File]Infosys and Salesforce® Practice
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Success stories Infosys Salesforce® Practice has implemented more than 160 projects for over 50 global clients Leading sportswear manufacturer Optimize cost for contact center operations, provide support and proactive multi-channel engagement for collaboration, accurately track SLAs, flexibly configure escalation points,
[PDF File]CUSTOMER STORIES
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Commbank was one of the first banks in the world to have a real-time banking core . Salesforce Radian6 is the collaborative social platform on which their social business now runs . It’s given them the opportunity to change the customer experience and make it personal and relevant, all while building trust, transparency and their customer base .
[PDF File]Salesforce External Identity Implementation Guide
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One of the great things about Salesforce Customer Identity is that it’s already integrated with your customer success platform. By driving identity on the same platform that you use for managing your customers and partners, you simplify your integration requirements while providing your users a better experience. Enable Salesforce Digital ...
[PDF File]AVT Production Success Story
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• AVT Productions is actively using Salesforce with a customized setup to fit their business needs while allowing for future growth and development. • AVT experienced dramatically improved efficiency in managing their customer data by migrating from multiple, standalone applications to a robust and customized CRM solution.
[PDF File]Customer Success Walker Information
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Customer Success | Walker Information Solution Results 2 Jitterbit Provided “real-time” bi-directional synchronization between on-premise Oracle tools and cloud-based Salesforce CRM. Outbound messaging allows Jitterbit to “listen” for updates to Salesforce and immediately push new data to Walker’s on-premise tools.
[PDF File]Customer Success —The Salesforce Approach
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Salesforce CEO Marc Benioff, describing himself as Salesforce's first "Customer Success Manager," acknowledges customer success as a key driving force behind the company becoming the fastest-growing enterprise software business of all time, growing to $21.3 billion in revenue and
[PDF File]Stories of Email Success
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customer’s inbox is cluttered. Standing out can be a challenge. Salesforce Marketing Cloud offers the solution. Creating personalized, engaging content is key to a successful email strategy. In these pages, eight Marketing Cloud customers share stories of success with their unique approaches to email.
[PDF File]Customer Success Stories 2021
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2 Five9 Customer Success Stories 2021 For Internal Use Only Introduction This year we are proud to showcase so many customer stories that can be used by the Sales team. In fact, we have increased these by 3x over the previous year. For the first time we have also included links to our “Take5 With Five9” video series that we post on YouTube,
[PDF File]The Future of Salesforce Australia Made in Sydney
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Salesforce thrives in Sydney. One of the biggest success stories of the software world, Salesforce, chose Sydney as one of its key international locations and hasn’t looked back. Salesforce was founded in the United States in 1999 and sells customer relationship management (CRM) software to help organisations
[PDF File]2020 network
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Salesforce.org Business Review - Meet with Alliances twice annually to review our Joint Strategy X MARKETING & EVENTS Partner Logo Listed on Salesforce.org Website X X X Partners' Customer Success Story Marketing Eligible 1 2 Salesforce.org Partner Summit Tickets (each Summit Geo, for In-Geo Partners) 1 1 2
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