Salesforce service cloud capabilities

    • [PDF File]Cloud Computing in Banking - Capgemini

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      A cloud service provider offers a complete platform for application, interface, and database development, storage, and testing. ... Vendors with cloud solutions include Salesforce.com and Pegasystems. Source: Global Spending on Cloud Computing: ... Proven cloud service delivery capabilities

    • [PDF File]Salesforce case studies - PwC

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      maximise their Salesforce investment, ensure security, and meet organisational compliance • Strong business engagement by the architecture team with the business to ensure that the solution removed key pain points for the organisation and took advantage of the capabilities included with Salesforce Sales and Service Cloud licenses

    • [PDF File]Industry Analysis: Cloud Computing - Sacramento State

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      Salesforce.com has been a pioneer in the cloud computing industry offering a market-leading SaaS since 1999 and a market-leading PaaS since 2007. Force.com, a cloud-native, high-productivity, shared-everything cloud platform service remains their star cloud computing platform [2].

    • [PDF File]Catalog (Accelerators) Expert Coaching

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      Jun 21, 2021 · Ask a Service Cloud Expert Ask a Salesforce CPQ Expert ... Deploy new innovations and capabilities with confidence Boost productivity and keep your vision on track Register for the Getting Started: Premier Success Plan webinar. Get the most out of your Salesforce technology with

    • [PDF File]Create and Manage Partner Portals - Salesforce

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      Jul 21, 2021 · Experience Cloud. Contact your Salesforce Account Executive for more information. Channel managers are the internal users that manage your partners. Before enabling a portal, you need to ensure your channel managers have the appropriate permissions so they can manage partners. Partner users are Salesforce users with limited capabilities.

    • [PDF File]Workday Integration Cloud - Enterprise Management Cloud ...

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      functional areas, as well as to core reporting capabilities and integration monitoring. Workday Cloud Workday Integration Cloud. Workday Applications Integration Cloud Platform. Cloud Applications On-Premise Applications Benefits Providers Payroll Providers LDAP/AD. Connectors Management and Monitoring Public Web Service APIs Custom APIs. Figure 1.

    • [PDF File]How to Select the Right Marketing Cloud Edition - Salesforce

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      Salesforce Marketing Cloud and then deploy them to financial advisors, franchise owners, channel partners, and more. From there, local partner networks using Salesforce Sales Cloud, Service Cloud or Community Cloud can easily add their contacts to the journeys …

    • [PDF File]Einstein Activity Capture Security Guide - Salesforce

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      Sep 01, 2021 · Salesforce AWS servers and databases, which are hosted by Amazon Web Services behind an AWS Virtual Private Cloud (VPC). The data is used by either Inbox, Einstein Activity Capture, or both to bring productivity-boosting tools to assigned users.

    • [PDF File]Informatica Cloud and Product Description Schedule

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      Application Services means the Software components which enable the Software capabilities to function. Carrier means any telecommunications provider. Cloud Services means Informatica-branded offerings made available to Customer via the Internet from equipment owned or operated by or for Informatica.

    • [PDF File]SALESFORCE CERTIFIED ADMINISTRATOR

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      management options available to an administrator across the Sales, Service, and Collaboration Clouds. The first credential in the program is the Salesforce Certified Administrator. This credential ... based on the features and capabilities of the Salesforce sharing model (e.g., organization-wide defaults, roles and the role hierarchy, manual

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