Spiceworks cloud help desk cost
What is the Spiceworks help desk?
The Spiceworks Help Desk is part of the Spiceworks Desktop app. In short, you’ll install the desktop app on a dedicated machine, do some configuration, and then have your users submit tickets. You’ll then work those tickets within the app. Spiceworks will handle sending out notifications via email and all that good stuf.
Does Spiceworks have ticket views?
That’s why Spiceworks has ticket views. By default, the app ships with a handful of views that will likely be useful. However, it’s hard for developers to know exactly what you’ll need to see. So, they give users the ability to create their own views. Let’s create one now. again. Then, look for the “My Ticket Views” app.
What email servers does Spiceworks use?
Spiceworks needs incoming and outgoing email servers. Incoming: POP. IMAP, and MS Exchange (2003, 2007, and 2010) Outgoing: SMTP and MS Exchange (2003, 2007, 2010) To configure your email settings within Spiceworks, head over to Settings > Help Desk. Then, you’ll need to choose “Email Settings.”
What's new in Spiceworks 6?
In Spiceworks 6, you gain the ability to add custom forms to your User Portal. So now you can have one page for IT requests with specific fields related to IT, and another for maintenance issues where you can ignore the IT attributes and only get info for the attributes that are related to maintenance.
[PDF File]Reports Overview - Spiceworks
https://info.5y1.org/spiceworks-cloud-help-desk-cost_1_639938.html
The Spiceworks Cloud Barometer: Insights into how small and mid-size companies use cloud services to support file sharing, email and productivity applications.
[PDF File]User Portal - Spiceworks
https://info.5y1.org/spiceworks-cloud-help-desk-cost_1_a538c4.html
Aug 17, 2012 ·
[PDF File]News from Spiceworks HQ
https://info.5y1.org/spiceworks-cloud-help-desk-cost_1_6425e8.html
Aug 17, 2012 ·
[PDF File]Spiceworks Help Desk Guide
https://info.5y1.org/spiceworks-cloud-help-desk-cost_1_851fde.html
the Help Desk work? The Spiceworks Help Desk is part of the Spiceworks Desktop app. In short, you’ll install the desktop app on a dedicated machine, do some configuration, and then have your users submit tickets. You’ll then work those tickets within the app. Spiceworks will handle sending out notifications via email and all that good stuff.
[PDF File]CATHOLIC CHARITIES USA MEMBER AGENCY IT PROFILES
https://info.5y1.org/spiceworks-cloud-help-desk-cost_1_40714d.html
Log-in to the Spiceworks desktop. You will be taken directly to a web page designed for users with reporting access to run 'public' reports. Click on a report in the table. Click column headings to sort the report information. Click the Print, PDF, CSV or Excel links to print or save the report in the desired format.
[PDF File]The Spiceworks Cloud Barometer
https://info.5y1.org/spiceworks-cloud-help-desk-cost_1_0ab5ae.html
Managing your User Portal: • Click User Portal under Help Desk. • Click Manage The Content to edit the content of your User Portal. To edit the content and articles of your portal, simply click the content or article that you want to edit and make your changes in the editing box in the bottom half of the screen.
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