Spiceworks helpdesk free

    • How do I access the Spiceworks help desk?

      First, log into the Spiceworks Desktop app by heading over to http://[servername]/login (where server name is the Spiceworks server’s hostname). After you’ve logged in click on Apps > Help Desk. Welcome to the Spiceworks Help Desk! If you’re going to be working help tickets, this is where you’ll be spending a ton of your time.

    • How can Spiceworks help you?

      Good news: Spiceworks comes to the rescue with a Help Desk tool that provides a single place for you to manage all your tasks via tickets. Keep your users informed on tickets they’ve submitted. Identify common issues that are popping up on a consistent basis. Document your work for reference in the future.

    • What email servers does Spiceworks use?

      Spiceworks needs incoming and outgoing email servers. Incoming: POP. IMAP, and MS Exchange (2003, 2007, and 2010) Outgoing: SMTP and MS Exchange (2003, 2007, 2010) To configure your email settings within Spiceworks, head over to Settings > Help Desk. Then, you’ll need to choose “Email Settings.”

    • How do I send and receive emails from Spiceworks?

      Bless your heart, Aunt Sue. Spiceworks will also need to send and receive messages to pull tickets and create outgoing notifications. To send and receive emails from within your Help Desk you’ll need to configure Spiceworks to use your email servers. Spiceworks needs incoming and outgoing email servers. Incoming: POP.

    • [PDF File]Spiceworks IT Helpdesk Guide IT Helpdesk from portal. https ...

      https://info.5y1.org/spiceworks-helpdesk-free_1_f9a5ed.html

      Troubleshooting and Support at Home Help Desk WASD operates a help desk to assist our students and staff with technology issues. This help desk is available via the Help Desk website https://wallenpaupack.on.spiceworks.com/portal/tickets and via the Help Desk link found on the district web site, found under Login on the left side menu.

    • [PDF File]How to Use the SpiceWorks Helpdesk System

      https://info.5y1.org/spiceworks-helpdesk-free_1_25006e.html

      1) 1) to Spiceworks IT Helpdesk Guide by running the following URL in an Internet Browser: - https://helpdesk.chinhingroup.com:9676/portal or click the IT Helpdesk from portal. https://portal.chinhingroup.com/home/ The login screen will then appear as below. Login IT helpdesk system with Email Login Credentials.

    • [PDF File]Spiceworks Help Desk Guide

      https://info.5y1.org/spiceworks-helpdesk-free_1_851fde.html

      Spiceworks will also need to send and receive messages to pull tickets and create outgoing notifications. To send and receive emails from within your Help Desk you’ll need to configure Spiceworks to use your email servers. Spiceworks needs incoming and outgoing email servers. The following protocols are supported: Incoming: POP.

    • [PDF File]Troubleshooting and Support at Home Help Desk - Wallenpaupack

      https://info.5y1.org/spiceworks-helpdesk-free_1_901138.html

      This plugin will hide the ticket costs area on the right side of tickets in Spiceworks 6.2 (inc total cost on right hand side) extension details source delete •Hide Time Spent 0.2 Help Desk installed This plugin will hide the time spent area on the right side of tickets in Spiceworks 5.0 This plugin is modified clone

    • [PDF File]Spiceworks Plugins

      https://info.5y1.org/spiceworks-helpdesk-free_1_cabc9a.html

      Managing your User Portal: • Click User Portal under Help Desk. • Click Manage The Content to edit the content of your User Portal. To edit the content and articles of your portal, simply click the content or article that you want to edit and make your changes in the editing box in the bottom half of the screen.

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