Spiceworks ticketing system
[DOCX File]2020 – present - Learn IT, Practice IT, Work IT
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Spiceworks, Service-Now. Remote/Shadowing. Zoom, AnyConnect, Microsoft Teams, TeamViewer. ... Respond to level 1 issues using ticketing systems. Work with trainers on a learning management system (LMS) Publish technical documentation for students. Moderate technical forums.
[DOCX File]JobSkillShare - Learn IT, Practice IT, Work IT
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Help desk ticketing systems . Office 365 management . Tier 1 level troubleshooting . ... Spiceworks, Desktop Central, Office 365, PDQ. Professional Experience. DMV IT Solutions. DC, Washington DC. ... IT Ticketing System Training . Jobskillshare Certificate Code: 147250-2469-37988.
[DOCX File]Vermell Hill
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Manage SpiceWorks Ticketing System. Symantec: Backup Exec 2010, Ghost. Sophos email encryption. Required to understand industry specific audit and compliance measures. Manage industry specific business critical software applications for the entire organization.
[DOCX File]Business Case - Honda Canada Inc.
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Business Case . Help Desk Ticketing System in SharePoint 2010. Tuesday, March 22, 2011Page 8. Tuesday, March 22, 2011Page 8
[DOCX File]Josh Kornblum
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Ticketing Systems: Spiceworks, OS Ticket, Service Now, Fresh Desk, ConnectWise, Kayako, Samanage ... replication between sites, file system management, user data management. Maintain over 4000 users and 1500 computer systems. Create documentation and processes for runbooks and disaster recovery. Install OS patches and software monthly.
[DOCX File]RFP Response Template
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“Minimum Objective: Implementation of a modern, scalable and cost-effective IT Service Management (ITSM) solution to replace its current ticketing system, Spiceworks , and a strategic partner to support its long term goals of exceptional customer service and Information Technology partner-of-choice for all of TPU operating and service ...
[DOCX File]static.spiceworks.com
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In that research time, it was discovered that there are many benefits to the software that were in addition to the ticketing system. Spiceworks offered many features that I was not looking for but have come to appreciate as they also create efficiencies with other functions performed in the Technology Office.
[DOCX File]tbellomocapstone.files.wordpress.com
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To help with a few of these tasks I would implement third party software; Loggly would be used to help with centralizing the logging system, an Anturis product would be used to monitor the servers and help with an alert system, and Spiceworks would be used as a ticketing system.
[DOC File]Sample Resume for a Midlevel Help Desk Worker - Spiceworks
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Spiceworks IT Management. Active Directory User Mgmt. Software Installs. ... Contract with UNS to provide onsite and remote tier 2 technical support services to over 250 users using Heat ticketing system. Provide support for new hires, network share access request, corporate system access, general troubleshooting, SMS software push, iPhone ...
[DOCX File]Understanding the Use of Hashtags in Spiceworks
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How to Setup Automated IT Checklist Tickets in Spiceworks. Sitting down with my IT staff for our weekly meeting, we wondered together if Spiceworks could create a recurring task with a checklist so we could manage daily/weekly/monthly operational IT checks via the ticketing system.
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