Customer management software free download
[DOC File]Voice of the Customer (VOC) Worksheet
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Voice of the Customer (VOC) Definition/Purpose: Identify key business drivers of internal and external customer satisfaction. The VOC is necessary to properly focus the project and develop the right …
[DOCX File]Customer Acceptance Form - Project Smart
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Customer Acceptance Form [Project Name] Created by [Author] Version 1.0 - Issued March 9, 2013. This document is used to obtain the customer's sign-off once the project is complete.
[DOC File]Project Charter Template
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Project Manager (This could include a Contractor Project Manager or an FTE Project Manager) Person who performs the day-to-day management of the project and has specific accountability for managing the project within the approved constraints of scope, quality, time and cost, to deliver the specified requirements, deliverables and customer ...
[DOCX File]Information Technology Customer Support (ITCS) Services ...
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The desktop/laptop management function is shared with other XXX service areas and the Contractor is expected to collaborate and coordinate respective activities. ’s IT Customer Support Services conducts desktop configuration management …
[DOC File]Software Requirements Specification
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The system shall provide online help, FAQ’s customer support, and sitemap options for customer support. The system shall allow user to select the support type he wants. The system shall allow user to enter the customer and product information for the support. The system shall display the customer …
[DOC File]System/Application Support Template
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The purpose of the System/Application Support checklist is to ensure that all necessary system/application support processes, procedures, and materials are defined and documented. The …
[DOCX File]Strategic Account Plan Template
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The Strategic Account Plan is designed to help the account management team effectively prepare and stay focused on the customer’s business objectives and goals to ensure they achieve the planned results, create a consistent experience for the customer, and ultimately identify how they can make a positive impact on the customer…
[DOCX File]Project Proposal Template - Project Management Software
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For instance, if this was a proposal to create a project to implement a new software package for the business, then this section would describe historically which software packages had been used until …
[DOC File]Software Requirements Specification Template
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4.3 Software Interfaces 4. 4.4 Communications Interfaces 4. 5. Other Nonfunctional Requirements 5 ... if the customer’s organization will be responsible for maintaining the delivered software).> ... with Use Cases,” “Writing High-Quality Requirements,” “Software Inspections and Peer Reviews,” and “Project Management …
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