Customer relationship management systems
[PDF File]CRITICAL FACTORS IN CUSTOMER RELATIONSHIP MANAGEMENT ...
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Customer relationship management systems, more commonly known as CRM systems are a good example on business enhancing ICT solutions. CRM systems have a special reputation on being business tools of which implementation process requires a lot of effort to succeed.
[PDF File]st - Tutorials Point
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Customer Relationship Management i About the Tutorial Customer Relationship Management (CRM) in a very broad way can be defined as the efforts made towards creating, developing, and maintaining a healthy and long-lasting relationship with the customers using technology. This tutorial is an introductory guide to CRM that
[PDF File]The Role of Customer Relationship Management System in ...
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CRM consists of three main part: Customer, Relationship and Management Customer is the final consumer that is having a supportive role in the relationship value. Relationship is to create loyal and profitable customer relationships by learning more and
[PDF File]Customer relationship management systems: implementation ...
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Customer relationship management systems: implementation risks and relationship dynamics Ian Corner and Matthew Hinton Introduction Customer relationship management (CRM) systems are a relatively ...
[PDF File]Customer Relationship Management - Social science
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Key Words: Customer Relationship Management (CRM) -Marketing Performance Relationship Marketing 1. Introduction As a logical result of the appearance of the concept "Relationship Marketing" since the 1920s, the concept "Customer Relationship Management" (CRM) has been brought to attention in late nineties, especially among
[PDF File]Customer Relationship Management (CRM) System
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Customer Relationship Management (CRM) System By Chew Zhen Yong A REPORT SUBMITTED TO Universiti Tunku Abdul Rahman In partial fulfillment of the requirements For the degree of BACHELOR OF INFORMATION TECHNOLOGY (HONS) INFORMATION SYSTEM ENGINEERING Faculty of Information and Communication Technology (PERAK CAMPUS) JANUARY 2014
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