Customer service survey example questions
[DOC File]www.demonstratingvalue.org
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Customer Satisfaction Survey. Thank you for purchasing from us. Please take a moment to tell us about your experience and how well our [insert name of product/service] has been meeting your expectations. How long have you used our services? 0 to 12 months. 1 to 3 years. More than 3 years. What products and services have you purchased from us?
[DOC File]Resident Satisfaction Survey
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Resident Name: _____ Community Name: _____ Unit Number: _____ Telephone Number: _____ Male/Female: _____
Customer Satisfaction Survey Proposal for
The Customer Satisfaction Survey will be available to all customers receiving e-mails from CMHS staff. Because of the nature of the survey, we anticipate receiving a response rate of approximately two (2) percent. There are no plans for follow-up to those who choose not to respond. The responses of those who choose to take part in the survey ...
[DOC File]Custodial Housekeeping Survey Form - NYS OGS
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Take the time to answer the following questions and provide comments. Your responses and comments will help the facility better meet your needs and further improve our Green Cleaning Program. Please respond by _____. Place an “X” in the box that represents your assessment. Question Excellent Good Fair Poor NA Halls and Entrances 1.
[DOC File]WRITTEN CLIENT SATISFACTION SURVEY
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WRITTEN CLIENT SATISFACTION SURVEY. Please answer each of the following questions by checking the appropriate column that corresponds to your impression of the level of our service. Please give us your opinions on: (1) Excellent (2) Good (3) Needs. Improvement (4) Unacceptable (5) Don=t. Know 1. The explanation you received of the legal ...
[DOC File]JOB DESCRIPTION QUESTIONNAIRE (JDQ)
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job description questionnaire (jdq) The purpose of this Job Description Questionnaire is to gather information about the duties and responsibilities of a position for the purpose of developing or revising a Job Description, and for conducting job evaluation (compensation/grading).
[DOC File]Sample Telephone Script - Johns Hopkins Hospital
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Example: May I ask you a few questions to help determine if you may qualify for the study? I will be collecting information about you during this phone call. Before I ask you the screening questions, I would like to tell you about what ...
[DOC File]Voice of the Customer (VOC) Worksheet
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Voice of the Customer (VOC) Definition/Purpose: Identify key business drivers of internal and external customer satisfaction. The VOC is necessary to properly focus the project and develop the right measures. Used in Define phase. Instructions: To use as a …
[DOCX File]Workforce Plan Sample Questionnaire - CDT
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workforce plan questionnaire - sample 1 | Page The Workforce Planning unit is analyzing the current state of the workforce at the Department of Technology office along with our future strategic needs to give recommendations on how we can best be prepared for fulfilling our mission in serving our Department and California's information ...
[DOC File]Customer Service Skills Self-Assessment - RVHRA
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Good customer service requires strong customer focus, specific personal characteristics, and the ability to meet customer service challenges. You will be asked to rate yourself in each of these areas. Remember the questions apply to both external and internal customers and may exist in varying proportions depending on the job function.
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