Microsoft support and recovery tool: free download. On-line document store on 5y1.org

[DOCX File]Installation, Back-out, and Rollback Guide Template
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The Microsoft team provides input and support to all ESE, PD, FO, NDCP, and the PMO team during the site readiness assessment. TMP is a minor application covered under CRM/UD. Site readiness will be assessed in the hosting environment.
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[DOCX File]about this Guide - .NET Framework
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The Office 365 Support and Recovery Assistant helps users troubleshoot and fix their account or profile related Outlook issues. The assistant performs a series of diagnostics tests to identify the root cause of issues, such as verifying users’ credentials, licenses, updates to Outlook clients, and whether Outlook servers are reachable.
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[DOCX File]Office 365 Agency Playbook
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Microsoft and DET recommend that large agencies purchase their own Premier support contract. This will create a direct relationship with Microsoft providing not only access to Reactive Support but also access to Proactive Microsoft Services and an assigned Technical Account Manager (TAM) to support Agency technology initiatives.
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[DOC File]Microsoft Word - OFAST RFP.docx
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Support Fees under this Contract may not increase from one Support Period to the next by more than _ percent for any license in the Software. Further, in no event will the Support Fee the State pays be greater than the fee paid by any other customer of the Contractor for the same type license. **9. Cost Recovery …
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Microsoft support and recovery tool