Sprint corporate escalation team

    • [PDF File]Sprint Nextel Contact Numbers

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      Sprint Nextel Contact Numbers 24 x 7 Sprint Corporate Security (Law Enforcement Hotline):1-866-398-3284 To increase our service levels to PSAPs, a toll-free …

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    • [PDF File]Sprint – Fraud Management PO Box 7946 Shawnee Mission, …

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      Sprint – Fraud Management PO Box 7946 Shawnee Mission, KS 66207 Name: _____ Current State of Residency: _____ Sprint has been notified of your dispute regarding the account number referenced above, stating you have been victimized by identity theft. We want to work with you to resolve this issue as quickly as possible.

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    • [PDF File]IT Disaster Recovery Planning: A Template

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      Coordinate activities with disaster recovery team, first responders,etc. • Report to the emergency response team. 2.4 . Emergency Alert, Escalation and DRP Activation . This policy and procedure has been established to ensure that in the event of a disaster or crisis, personnel will have a clear understanding of who should be contacted.

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    • [PDF File]Global Software Support & Maintenance

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      The GSS and i-Sprint’s End-User Software License Agreement (“EULA”) both form an integral part of the applicable agreements between i-Sprint and Customer. 1.1 Software Maintenance and Support Maintenance Services is offered with i-Sprint’s software products. Customer may purchase one of the

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    • [PDF File]Expanding the Scaling Conversation - Scrum Inc

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      corporate, contract, or systematic impediments • Agile PMO logs and tracks impediments Escalation with Exec. Support • Individual teams identify impediments • Impediments discussed at regular Scrum of Scrums, and escalated if needed • Executive “sponsor team” tasked with removing major impediments fast • Systemic impediments

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    • [PDF File]Service Providers Network Operations Center and Other ...

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      1st Level Escalation - Garrison Smith, Garrison.Smith@Sprint.com, 913-315-9285 . 2nd Level Escalation - Mike Wirick, Michael.j.Wirick@Sprint.com, 913-315-8618 ... Sprint Corporate Security . 24 x 7 Hotline for Public Safety and Law Enforcement: ... Alert Team Desk: 972-753-6345 . Ford Sync Ford Motor Company

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    • [PDF File]CUSTOMER ISSUE RESOLUTION PROCESS—SCRIPTING …

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      customer issue resolution process—scripting guidelines Whether you are the one receiving the complaint, or the one being assigned the complaint, the steps and messages are still valid…Use the six A’s as a formula for issue resolution success.

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