Upselling and cross selling definition

Discover the Innovative Solutions and Dynamics of Upselling / Cross-Selling that will take your book of business to its next level. Created & Presented by:

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Cross-Selling Credit Union Services and Next Suggested Product 3 OVERVIEW OF CROSS SALES, GENERATE LEADS AND SALES TRACKER Cross Sales is part of a full-feature sales system that included Cross Sales, Sales Tracker and Generate Leads. Sales Tracker is a historical record of all sales interactions with members.

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THE WELLS FARGO CROSS-SELLING SCANDAL stanFord closer look series introduction In recent years, more attention has been paid to corporate culture and “tone at the top,” and the impact that these have on organizational outcomes. While corporate leaders and outside observers contend that culture is a critical contributor to

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cross-selling is to address four factors: compensation, control, competence, and communication.” THE FOUR CS Each of these “Four Cs of Cross-selling” can create barriers that firm management must work hard to overcome. Compensation is the most obvious factor, as attorneys are unlikely to …

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Realizing Cross-Selling Potentialin Business-to-Business Markets DISSERTATION of the University of St.Gallen, School of Management, Economics, Law, Social Sciences and International Affairs to obtain the title of Doctor Oeconomiae submitted by Oliver Malms from Germany Approved on the application of Prof. Dr. Christian Belz and

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the development and delivery of the Suggestive Selling Training Program. Assumptions The researcher assumed that suggestive selling would be a relatively difficult topic to train. Many of the managers at XYZ Resort and Casino’s restaurants have expressed interest in offering suggestive

Cross-selling is the action or practice of selling an additional product or service to an existing customer. In practice, businesses define cross-selling in many different ways. Elements that might influence the definition might include the size of the business, the industry sector it …

About us o Company founded in 2007 o Hotel consultancy specialized in UP-SELLING AND CROSS-SELLING, solu8ons, specialist training and loyalty programs o Team with more than 25 years of experience in the hotel industry o More than 100 projects to date o Internaonal projects

expansion: Penetrating new business units (65.3%) and upselling/cross-selling (55.7%) Existing accounts continue to account for, on average, 70.1% of a company’s revenues. There are many reasons to focus on existing accounts. In-depth customer knowledge helps sellers provide more relevant perspective, dealing an advantage over competitors.

Cross-Selling Considerations Cross-selling is still selling: same principles apply Cost to acquire revenue is lower Stay alert to opportunities Often come in post-sale follow-up or while performing originally purchased service Typically more long term, lifetime-value focused Usually takes longer to accomplish Builds long term relationship