ࡱ> EGD%` NbjbjNN .8,,NTTTT4,(h .:,6 @1Tj 0.Xp66\Z@]4/d TT Healthcare Leadership Development Alliance at the University of Washington Physician Leadership and Medical Quality Training Programs The UWs Healthcare Leadership Development Alliance (HLDA) is a multidisciplinary program designed to increase the effectiveness of physicians in providing safe, effective and efficient care. The Program in Health Administration has a 30 year history of educating the best healthcare leaders in the country and has been an influential force for physician training through its Certificate Program in Medical Management and Executive Masters in Health Administration programs. Many of the current medical staff leaders in the Puget Sound region are graduates of these outstanding training programs. You can find more about these training opportunities at our website,  HYPERLINK "http://depts.washington.edu/hlda" http://depts.washington.edu/hlda. The HLDA staff are also able to bring customized, individualized training programs to your hospital or clinic. We provide medical staff retreats as well as team building workshops and individual coaching for senior leaders. Health care leaders who wish to move their physicians in a new direction or sustain recent gains can work with us to assemble a program that meets the particular training needs of their settings. Some of the more popular presentations are listed below. Leadership Fundamentals: Making the Case for Physician Leadership An introductory presentation to kick off a retreat that sets the stage for why physicians need to become involved in quality and operational partnerships Emotional Intelligence Many physicians do not appreciate the growing literature that connects emotional intelligence with increased productivity and effectiveness. What does it take to acquire this competency? Leadership Styles We all have differing personality styles, but knowledge of the 4 basic patterns can help you function more effectively in your setting. Working in Teams Physicians lead teams every day. What does it take to be an effective leader or member of a high-performing team? Managing Change The only constant in our lives is change. What do physicians need to know to help change organizational culture and to adapt to new methods of performance improvement? Dealing with Conflict Every day we are confronted with challenging situations require the ability to have difficult conversations and to negotiate good outcomes. Coaching and Peer Mentoring Physicians in leadership roles must know how to coach and mentor. Is there a simple system for accomplishing this much needed daily skill? The High Reliability Organization: Creating a Culture of Patient Safety Patient safety is now the prime directive. Using aviation as a model, what are the lessons we can learn about decreasing harm to patients and consistently producing the right outcomes? The Art of Influence: How Do You Change Behavior? Moving people to do what is best for the organization can be challenging. Is there a simple model that helps physicians foster change. Good Governance: What Boards Do Boards are entrusted with the overall responsibility for the organization they serve. What do physicians need to know about their function? Gender and Generations Men and women lead differently, and our medical care organizations are multigenerational. What is important to recognize? Tactical Management of Organizations You have a strategic plan for your organization, and a to-do list on your desk. Tactical management connects one with the other. Are you ready? Accreditation and Peer Review Medical staff leadership includes guaranteeing the quality of what we do. What are the basics of accreditation and peer review? Managing Disruptive Physicians Patients, families and the Joint Commission want to be sure that youre aware of these individuals and have a plan for managing them. Do you? Working Smart Highly effective physicians are organized and on top of things. Do you have a good system for managing your stuff? Evidence-based Medicine Appraising evidence, designing processes and decision support and measuring outcomes. Burnout Prevention A surprisingly large number of physicians are talking about leaving medicine. What can you do to keep yourself engaged and healthy? Performance Improvement 101: Quality Basics A crash course for those who need to know. What can I learn about quality in just 90 minutes? Working with the Media: Managing a Clinical Crisis We dissect an actual patient safety disaster at a major medical center and find out best practices for doing the right thing and working with the media. The History of Quality and Safety in Medicine Why did the contemporary focus on quality and patient safety seem to appear so suddenly? It actually started earlier than you think, but gained traction for some very important reasons. Error Disclosure and Just Culture How do you disclose an error? What do you do with the person who made it? An exploration of error, carelessness and negligence in medical settings. Leading Physicians Through Change Change is difficult for any culture, but there are particular challenges in working with physicians at a time of change. Are there models that can guide your work? Appreciative Inquiry AI is process for helping people construct a realistic vision of a hopeful and achievable future. What would we be like at our very best if we really wantedto change? How could we get there? Advanced Leadership Checkup So, youre not a newby leader anymore. Youve been to some courses and have been doing the job for a year or more. What does it take to be really good at it? In addition to these topics the HLDA staff can provide organization training and development workshops, team building and coaching retreats and workshops for executive teams and boards. 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