ࡱ> &   rvq}3 bjbjCC hx!!5fl4   h`]J!v;;;;MSzZ<] \\\\\\\$9c Ye(\e#^OjMS#^#^(\ ;;A]&   #^*8;;\ #^\ 4 A,"#Y; D M[J>F8Y,]<]IfvfY  MOBILE LEARNING: THE NEXT GENERATION OF LEARNING by DESMOND KEEGAN DISTANCE EDUCATION INTERNATIONAL 2005 MOBILE LEARNING: THE NEXT GENERATION OF LEARNING Contents Page Chapter 1. The education background 3 Chapter 2. Examples of mobile learning in 2005 34 Chapter 3. Overview of mobile learning in 2005 106 Chapter 4. Tools and technologies for mobile learning 122 Chapter 5. The incorporation of mobile learning into mainstream 143 education and training Chapter 6. Development of courseware for mobile learning 153 Chapter 7. Student evaluation of mobile learning 172 Chapter 8. Bibliography of mobile learning 216 CHAPTER 1. THE EDUCATION BACKGROUND Introduction Education and training is the process by which the wisdom, knowledge and skills of one generation are passed on to the next. This education process has been going on since time immemorial. It is the central process in the conservation and development of human culture. It began at the dawn of time and has continued to today. Eventually society developed for itself schools as the privileged places where the education process takes place. Later, in the 12th century, universities were added to schools as additional places where the education process would occur. To these were added, more recently, training centres for the teaching and learning of skills that are needed for the functioning of society. Today there are two forms of education and training: conventional education and distance education. This book claims that distance education can comprise: distance learning (d-learning), electronic learning (e-learning) and mobile learning (m-learning). Conventional education Conventional education is also known as face-to-face education or ILT (instructor led training). Conventional education has three fundamental characteristics: The teacher and the learning group are assembled at a fixed time in a fixed place for the purposes of learning The learner forms part of the learning group Interpersonal communication is the means by which the process of education and training takes place. Historians of education in the west like Bowen and Hobson (1974) traced the origins of western education back to Plato's dialogues in the Groves of Akademos and beyond. They traced the development of western educational ideas from Plato to Aristotle, from Aristotle to Augustine and Aquinas and Comenius; from Comenius to Pestalozzi and Montessori, ending up with Dewey and others in the 20th Century. These are the figures who have guided western education and analysed its characteristics as the transmission from one generation to another of what is considered to be of value. This tradition has invariably been based on face to face communication from teacher to learner in the learning group. All these theorists analyse the communication strategies, the relationship between teacher and learner, and the characteristics of the learning group which have dominated the development of western education. Today throughout the world, society provides itself with schools, colleges and universities to which students travel for the purposes of learning. The characteristic of the school is the bringing together of students with teachers at the same time and the same place in classes, in laboratories, and in recreation centres for the purposes of schooling. At college level and at corporate training level young adults are grouped together in training centres, either corporately owned or government financed, at which skills and vocational and educational competence is provided to the future workforce. At universities in the tradition of Newman, von Humboldt and other analysts, the learned community brings together students in either residential or daytime/nightime universities, at which lectures are given, research in the university libraries is undertaken and the development and transmission of knowledge from one generation to another is enhanced. The evolution of university learning This book addresses, inter alia, the question of whether society should allow governments and universities to award nationally and internationally recognised degrees to students who choose not to, or who refuse to, attend the university granting the degree. The question is framed in this way because it is clear that governments and universities will award university degrees in this manner, whatever society thinks. In the English-speaking world one can trace an evolution from the classic statement of the nature of a university, first published by Newman in Ireland in his The Idea of a university in 1855. Newman saw the university as a place where scholars came together for the purposes of learning and argued that if a practical end had to be assigned to a university course it was that of training good members of society: 'its art is the art of social life, and its end is fitness for the world'. His view was that the task of the university was to turn out an elite of people who are educated in a broad sense, who are not just specialists, but who have been enabled by their time at a university to see how their specialism may be brought into effective relation with informed general intelligence. Similar ideas were put forward at the time by Arnold in England and von Humboldt in Germany. In the English-speaking world one can trace an evolution from the residential university of the mid 19th century, the classical expression of Newman's 'the university is a place where scholars come together for the purposes of learning', to the non-residential university of the later 19th century the part-time day time university of the mid 20th century the part-time night time university of the late 20th century the distance teaching university (open university) of the 1970s the web-based university of 1995-2000 the telephone-based university of the immediate future. The evolution of the university in other cultures may be somewhat different, but I believe there is validity in this way of presenting it. University learning The ideas of Newman, von Humbolt, Arnold and others, about university learning found adequate expression in the work of the School of Philosophical Analysis of the University of London School of Education, best known through the publications of Paul H Hirst, R S Peters and Michael Oakeshott. In a well-known passage R S Peters tells us that: At the culminating stages of education there is little distinction between teacher and taught: they are both participating in the shared experience of exploring a common world. Learning is explained as a conversation or group experience in which there is 'intersubjectivity' between teacher and learner. Oakeshott carries this onwards by asking How does a person learn style, a personal idiom, honesty in research, willingness to submit cherished ideas to confrontation? His answer is that much of this is implanted unobtrusively in the manner in which information is conveyed, in a tone of voice. Much of this kind of dimension for Oakeshott can only be learned in the presence of one who has the qualities to be learned. Whether it be d-Learning or e-Learning or m-Learning, the essential feature of distance education is, however, that the teaching acts are separated in time and space from the learning acts and that the learning materials are offered to students one, five or ten years after they were developed and to students all over a country or overseas. If the position of R S Peters and his group has validity, if the teaching-learning relationship, is, indeed, basically a group experience based on the 'intersubjectivity' of the teacher and the learner, then the establishment of a theoretical justification for claiming it can take place at a distance is crucial. Distance education The wondrous developments of technology during the Industrial Revolution brought about, for the first time in history, the possibility of distance education. These developments were particularly important in transport and communication. It was no coincidence, writes the German scholar Peters (1973), that the first trains, the first postal systems and the first correspondence courses commenced at the same time. The first distance educators separated the teacher and the learner separated the learner from the learning group used a form of communication mediated by technology and still claimed that the essence of the education process was maintained intact. Distance learning systems used technology to separate the learner from the teacher, and the learner from the learning group, while maintaining the integrity of the education process. These systems attempted to replace interpersonal communication, and the intersubjectivity between the teacher and the taught, which is the essence of the educational transaction, by an apersonal form of communication mediated by technology. In ILT (Instructor-Led-Training/face-to-face) systems in training centres or university lecture halls, this interactivity is automatically set up. In distance learning it has to be artificially achieved by what is known as the re-integration of the teaching acts: that is, the development of excellent distance learning materials for students studying at a distance, and the creation of excellent student support services for students in their homes, or factories, or some other place not normally geared to education and training. Benefits to society Distance learning brought great benefits to society. It freed up learners so that they could study at any time and in any place and in structures suited to their employment and family commitments. Most of the goals that today characterise just-in-time learning, or life-long learning, were anticipated by distance learning: Training when it is needed Training at any time Training at any place Learner-centered content Avoidance of re-entry to work problems Training for taxpayers, and those fully occupied during university lectures and sessions at training centres The industrialisation of teaching and learning. Development In spite of these benefits the first 100 years of distance training were marked by criticism. Governments largely ignored distance training, university professors criticised it, corporate trainers focused on ILT. A major breakthrough in both the quality and quantity of provision came in the 1970s with the foundation of the open universities, notably the Open University of the United Kingdom at Milton Keynes, the Universidad Nacional de Educacin a Distancia at Madrid, and the FernUniversitt in Hagen, Germany. UK Universities quality league Distance learning finally came of age in the late 1990s when the Quality Assurance Agency for Higher Education of the British Government set up structures to measure academic excellence in more than 100 universities in the United Kingdom, including the Open University. To many people's surprise, The Open University was ranked in the top ten of British Universities in terms of academic excellence. When one realises that the average age of Open University students is about 40 years and more then 40 per cent of them do not have the required A-Levels to be allowed to study at any other British University, one can see that this is a remarkable achievement. It means also, that over 100 British Universities teaching full-time students on campus, with their full-time professors and lecturers, cannot achieve the same level of academic excellence as that of the distance teaching university. It shows that distance learning has come of age and that excellence is now demonstrably achievable at a distance. The statistics placing the Open University in the top ten in Britain with Oxford and Cambridge have been repeated year after now for more than five years now and cannot statistically be explained as a fluke. Here is the listing of the leading British universities showing the Open University in the 10th position in the first division, with Oxford and Cambridge in the leading positions with York University. The British press chose to present these results in the form of football leagues and there are three other divisions besides the premier league presented here: The first division comprised: Cambridge, York, Oxford, UCL, Warwick, LSE, Durham, Sheffield, Open University, Southampton, Nottingham, Lancaster, Bangor and St Andrews. If one were to repeat these Thatcherite measurings of learning on a European basis, one can be fairly sure that 90% of German universities, 90% of French universities, 90% of Italian universities would be ranked after the British distance learning university, as their standards are not essentially different from Oxford and Cambridge. Individualisation Streaming has been a central focus of analysis of western education in the 20th century. Theories and practices about vertical streaming or horizontal streaming or alphabetical streaming or various ways of structuring the learning group have played an important part, especially in British educational theory in the 1960s, 1970s, 1980s and the discussions continue today. Streaming is an essential characteristic of education and training when it is conducted in the learning group, whether this education or training is provided in the school, at a training centre, at a college or at a university. In each of these situations the students who come together are individuals and each one is different from the next. They bring to their education or training the inherent skills, both physical and psychological, and years or even decades of nurturing of these skills in schools, colleges or universities. Some students have difficulties or deformities and this characterises their learning. Some students are lazy and this characterises their learning and the volume of learning that they have gained before they proceed into the next learning task. Some students are brilliant and study with intellectual rigour and characteristically are much more advanced than their peers when they approach their next learning task. Despite the vast application of research money and research theory to this problem it remains a characteristic of conventional education and in theory will remain so as long students are taught in groups in schools, colleges and universities. Conventional education and streaming It appears clear that the conventional education system has no answer to the problem of streaming or to the problem of the inherent abilities, developed skills and qualities of the students whom schools colleges and universities choose to put together in classrooms, lecture rooms, laboratories, field trips or research groupings. The logistics of any educational system mean that cohorts of students are grouped together either by age or by study goals or by level of previous examination results and are then taught in classes, tutorials, seminars, lectures or research cohorts. The individual characteristics of these students, their disabilities or their brilliance, are brushed aside and they are placed in groups with their teacher, mentor, facilitator, lecturer or professor. The damage to the slow learner, the weak learner, the dyslexic learner, the learner with native language problems, the foreign language learner is often great. The damage to the brilliant learner, the high achiever, the future intellectual leaders, held back by the learning group, and held back by teachers teaching at their conception of an average ability level of the learning group vaguely decided upon, can also be great. Streaming holds back and damages the learning of the best students. Streaming and the bypassing of the individual abilities of students in group-based learning situations is best regarded as an inherent characteristic of conventional education. Distance education and streaming Distance education is different. From its outset in the middle of the last century, distance education broke the structure of the learning group and treated its students as individuals. In many cases an individual tutor, not a group based teacher, was provided and in many cases it is claimed by scholars, especially researchers from Scandinavia like Rekkedal, Bth and Holmberg that a creative one-to-one relationship was set up in the best distance teaching systems which had great benefits for learning. In more recent systems, structures like the Open Learning Institute at Richmond in Vancouver, British Columbia, in its original design, granted unlimited toll free telephone conversations from a remote student to a lecturer at the institution. This again provided a creative one to one teaching/learning interaction, as students could study the learning material for many hours and then pick up the telephone and dial toll free to a remote tutor who would analyse, correct and gear the study of the individual student to the requirements of the certification and examination process. Most of the structures of distance systems have thus been based on the individualisation of learning. Printed materials, though aimed at a vast audience are often written in a style that focuses on the individual student. Some even approximate to the 'guided didactic conversation' advocated by Holmberg, in which the student is addressed as 'you' and the whole process is conceived as a conversation between a teacher and a learner. Materials, whether audio tapes, video tapes, floppy disks or other electronic devices are characterised by SAQs, TMAs, CMAs, that is self assessment questions, tutor marked assignments and computer marked assignments. The institution treats the student as an individual and his or her work is focused on a summative and formative individualised assessment system. The rapid development of internet and web-based courses in the late 1990s has re-emphasised the individualising of teaching in a distance system. Web-based courses are directed at the individual. A new type of student is emerging: a student who spends 20 hours per week in front of a computer screen, is linked to the internet by his or her company or corporation, can write HTML or edit pages in it and who wants to be taught on the net. The thought of travelling to a school or training centre, college or university is not attractive to the web-based student who wishes to remain an individual in front of his or her computer screen while linking study to professional and vocational advancement. E-mail conference packages and bulletin boards remain intrinsically individual educational activities, even if directed at a vague and remote audience of students. Thus distance education systems from their start to today have constantly focused on the individualisation of teaching, the individualisation of student learning and the individualising of the communication between student and student and between student and institution. Electronics Revolution The next development in distance education is attributed to what may be called an electronics revolution of the 1980s. The wonderful developments in technology associated with this revolution made it possible for the first time in history to teach (electronically) face-to-face at a distance and to teach (electronically) groups at a distance. The telecommunications industry underwent swift and complex changes in the 1980s, which constitute an electronics revolution. These changes can be attributed to three factors: an urge to deregulate speeding up of chips introduction of broadband technologies. Prior to the Electronics Revolution, governments regarded telecommunications as a lucrative, monopoly industry. It was linked to secret defence installations. There was total regulation. Development contracts were negotiated between the few monopoly providers and the military or government contractors. Policies, however, associated with the Thatcher government in the United Kingdom led to open tenders, and a seeking for improved services, and better value for government money. Policies associated with the Reagan government in the United States of America led to the breaking of monopolies, especially for the new cellular licences. Telecommunications became consumer driven. Computing technology was introduced into telecommunications in the 1960s with the first public, analogue software switchboards dating from the mid-1970s. These were digitalised almost immediately, and were followed by the development of Integrated Services Digitalised Networking (ISDN) in the 1980s. In the 1990s, seamless digitalised connections between fixed and air networks were achieved. In all these developments, the ever-increasing speed of chips was crucial. The process will be accelerated with the replacement of silicon chips by nano-chips in the early 2000s. The development of broadband technology is of vital importance for distance training, because one needs extensive bandwidth for pictures, audio, video and virtual realities. Broadband is usually defined as rates of more than 2 Mbits per second over a public switched network. Interactive multimedia, image processing, data and video are all large consumers of bandwidth. The electronics revolution of the 1980s led to group-based distance training and opened the way to the net and the web. Just as the wondrous developments of technologies in the Industrial Revolution of the mid-nineteenth century brought to students worldwide the benefits of individual-based distance education, so the wondrous developments of technologies in an Electronics Revolution of the 1980s brought students the benefits of group-based distance education. This is the dominant mode of provision in the United States of America, where distance learning has become a major form of educational provision and of business training. It has an active organisation, the United States Distance Learning Association (USDLA), to promote its interests. This professional distance education association groups multinational and corporate providers with the universities. This mode of distance education comprises preprepared materials, satellite lectures and individual study at home. In practice, 'distance learning' can mean that the university professor at a large number of US universities, proceeds to the lecture theatre to deliver his or her lecture to the students assembled there, and the lecture is up-linked to a satellite, from which it is down-linked to groupings of students assembled in other locations throughout the state or the nation. These students are usually linked to the central lecture theatre by a telephone hook-up. One-way video, two-way audio satellite, or two-way video, two-way audio compressed videoconferencing, are perhaps the dominant technologies at the start of the third millennium, but a wide range of options is available. European theorists have been slow to acknowledge the rapid spread of group-based systems as a complement to the individualised systems with which they are more familiar. The dimensions of the field of distance education cannot be appreciated without considering both modes. Misunderstandings in the literature can arise from trying to treat both modes of provision identically, without appreciating the crucial didactic and logistical differences between teaching adults in groups or as individuals. Similarly, another standard form of provision of group-based distance training in the United States of America: two-way video, two-way audio compressed digital video conferencing has also had little success in Europe. In the United States, it is regarded as a form of provision for, say, a masters degree in nursing at the University of Albuquerque, in which full-time nurses, working in hospitals, as much as 300 kilometres from Albuquerque, take their courses. In American practice, it is considered sensible to provide these professional qualifications, even at a videoconferencing rate as low as 112k per second, to students who would otherwise have to drive 300 kilometres to Albuquerque, after a long day's work in the hospital, and then drive the 300 kilometres back, to resume work in their hospital. European experts in distance education and representatives of the European open universities do not seem to realise that the term 'distance learning' as used in the United States in the 1980s and 1990s often referred to group-based distance education rather than the individual-based forms of provision with which they were more familiar. The problem with this attitude is that these electronic forms of provision led seamlessly to the Internet and the WWW and systems which did not use them were ill-prepared for the arrival of electronic learning or e-learning. E-learning E-learning is electronic learning. It means the provision of education and training electronically, on the Internet and the WWW. There is now little doubt that the World Wide Web is the most successful educational tool to have appeared in a long time. It combines and integrates text, audio and video with interaction amongst participants. It can be used on a global scale and is platform independent. While largely an asynchronous medium, it can also be used for synchronous events. It is not surprising therefore, that trainers, lecturers, distance education providers and teaching institutions at all levels are increasingly using the World Wide Web as a medium for course provision. By 1998 the provision of education and training on the internet and on the World Wide Web was already a mature field of distance training provision. This is remarkable because Collis (1996) in her Telelearning in a digital world: the future of distance learning was able to identify the origins of this field of training provision, to the period from late 1994 to early 1995. By 1997, Fritsch, in Germany, had started the analysis of a new training market. He identified students who: spent more than twenty hours a week working in front of a screen, had a company or university link to the internet, could write or edit a page in html wanted to be trained in front of their screen. It seems remarkable that, by 1997, there was a new market of persons who spent most of their day in front of a computer screen and wanted to be trained in front of their screen too. Three studies The evolution of e-learning can be chartered from three studies: Collis, Betty (1996) Tele-learning in a digital world. The future of distance learning published by the International Thomson Computer Press comes at the beginning of training on the WWW. Farrell, Glen (2000) The development of virtual education: a global perspective published by the Commonwealth of Learning in Vancouver, Canada is an analysis in mid-development, about the year 2000. Paulsen, Morten Flate (2003) Online education. Learning management systems. Global e-learning in a Scandinavian perspective published by NKI in Norway treats systems as they are today in 2004. Collis' book comes at the beginning of the development of education and training on the WWW. Farrell's is located at a crucial intermediate juncture and Paulsen's gives a contemporary overview. 1. Collis' Tele-learning in a digital world. The future of distance learning Collis hails the WWW as the 'killer ap' for tele-learning. She writes: Since 1994 I have become increasingly aware of something new coming into our Field of tele-learning: the World Wide Web. As we all know, during 1995 alone technical breakthroughs in WWW technology and WWW browser and editor instrumentation are happening at an amazing rate. Even the current 1995 functionalities of the WWW allow the development of open learning environments for school, work and home that are: platform independent and scaleable multi-user capable based on an open standard support a hypermedia structure allow users to work with free or inexpensive software through the WWW use a client-server architecture support communication via a network support communication with other interactive media support working with 'real-world' applications like spreadsheets, data bases and word processors allow learners to create their own documents, construct links between documents, communicate with each other and cooperate on their learning. Collis therefore puts the beginnings of the multi-billion dollar industry that e-learning has become in the year 1995 with the development of the WWW. 2. Farrell's The development of virtual education: a global perspective Farrell studies the development of virtual learning from a global perspective. He writes: The provision of education will be the biggest challenge for most governments as they attempt to attain the ideal of peace, freedom and social justice, while striving at the same time to position themselves to generate more wealth and compete in a global market. And that statement is now being borne out by governments and international development and aid organisations that are experiencing a growing sense of urgency to respond to the challenge of providing education in a changing global market. They are recognising that it cannot be done effectively without substantive reform to their education systems. There are several global forces (CIA, 2000; UNESCO, 1998) that are serving to raise the sense of urgency: World population in 2015 will be 7.2 billion, up from the current 6.1 billion. Ninety-five percent of the increase will be in developing countries. People in most countries will live longer, which will add to the demand for access to education as well as for health-care and other services. Globalisation, the largely unrestricted flow of information, ideas, cultural values, capital, goods and services, and people, which is driven by the global networked economy, will enhance not only the demand for education, but create need for more diversified content and greater flexibility of access. However, two trends running parallel to the globalisation process will have a significant impact on the development of global systems of virtual education. These are the creation of more small and medium-sized enterprises and an increasing desire to defend cultural, linguistic and religious identities. Each of these trends complicates inter-institutional collaboration and mitigates against the flow of globalised content across borders. Exponential growth of scientific knowledge continues to be accompanied by a widening gap between developed and developing countries, the latter being unable, single-handedly, to acquire the basic infrastructure necessary to access that knowledge. Cunningham et al. (2000), in the comprehensive analysis The Business of Borderless Education, identified the following forces as driving the growth of what they called the 'alternative education market' in those jurisdictions: The globalised economy, with a growing demand for standardised products, services and technical infrastructure, and sophisticated communication systems. The emergence of a post-industrial information age and the explosive growth and distributed nature of new knowledge. The demands for greater access to tertiary education fuelled by rapid changes in the economy, the need to maintain and upgrade skills for employment, and industrys demand for 'work-ready' graduates. The growing reluctance on the part of governments to fund the increasing demand for higher education. The educational strategies that are being deployed in response to these forces may variously be called 'virtual education,' 'distance education,' 'distributed learning,' 'online learning,' 'Web-based learning,' 'e-education,' 'e-learning,' or any one of a number of other labels. Current strategies typically involve the use of digital networks, either synchronously or asynchronously, for: The delivery and tuition of courses. Management of administrative services such as registration, records, fee payment, etc. The provision of learner support services. However, whatever the label used to describe these current strategies, they all have their roots in the practice of distance education. A remarkable feature of this surging interest in online virtual learning is that it remains largely focused on ways to use technology that will make the current products of educational institutions (i.e. programmes and courses) more accessible, flexible, cheaper and attractive to learners and, from the institutional perspective, provide a means of generating revenue to support the traditional on-campus model. While this focus is not inappropriate, there are several trends emerging that are likely to bring about radical changes to the way we think about the concepts of campus, curriculum, course, teaching/learning processes, credentials/awards, and the way that ICTs can be utilised to enable and support learning. These trends include the following: The development of community based facilities to enable access to ICT appliances, connectivity and educational resources. New ways to develop and store content as 'learning objects.' A growing concern about how 'quality' can be adequately ensured in a virtual education environment. The development of new organisational models to facilitate virtual education processes. The provision of learner support services using ICT. The continuing evolution of ICT. 3. Paulsen, Morten Flate (2003) Online education. Learning management systems. Global e-learning in a Scandinavian perspective e-Learning, more than any other sector of education and training provision, is dominated by North American influences. The administration of e-learning is managed by North American Learning Management Systems (LMSs) like WebCT, Blackboard, Lotus Learning Space and Saba. The organisation of e-learning is done by North American standardisation methods like SCORM and IMS. The pedagogy of e-learning is dominated by North American techniques that have little resonance in European education like chatting, quizzing, reusable learning objects, multiple choice questioning and the templating of content. Hence a European perspective is a welcome one. This is a major book about a major new industry. Industry analysts put the size of the e-learning market at $3 billion in the United States alone in 2003 and forecast that it is set to grow to $15 billion by 2005. The book is large too. It comprises 337 closely printed pages for a total of more than 100.000 words. The book is divided into four parts: Online education, teaching and learning Commercial and self-developed LMS systems Global e-learning in a Nordic perspective Trends and future developments. Part One is the pedagogical part. It is noteworthy that Paulsen uses the term 'online education' throughout rather than the more common term 'e-learning'. He provides a comprehensive definition of 'online education' but the analysis of the term 'e-learning' is less satisfactory. Paulsen points out that there is more to online education than learning and it is important that this part of the book is titled 'online education, teaching and learning' without an over-emphasis on learning as in a range of recent studies. Paulsen's major contribution in this section is the classification of online teaching terms under four headings: One-online techniques (information retrieval from online resources) One-to-one techniques (email systems) One-to-many techniques (bulletin board systems) Many-to-many techniques (computer conferencing systems). The author writes from a rich background in e-learning. His institution, NKI at Bekkestua, an outer suburb of Oslo, was one of the first online colleges in the world and has offered courses online continuously since 1987; it probably has today Europe's largest enrolment in e-learning courses for paying students; it has its own self-developed Learning Management System called SESAM; it has one of the world's few e-learning systems that is fully integrated with the institution's administration. The four interlocking systems for course creation, learning management, student management and the accountancy system all interchange data. Part Two is a study of commercial and self-developed LMSs. It is built up from data from two European Commission Leonardo da Vinci projects CISAER (IRL/97/2/650/EA) and WEB-EDU (P/00/C/F/RF-92553). This book should be of the greatest interest to the European Commission and steps should be taken at once to draw the attention of senior administrators within the Commission to it, because it demonstrates the value of Leonardo da Vinci and Socrates projects. The great difficulty with most Leonardo da Vinci and Socrates projects is that although much good work is often done, the results do not have the impact that they should have and just become a file in an office in Brussels or on the Commission website. Rarely do they achieve publication with an ISBN number and thus enter permanently into the literature of the subject and into libraries throughout the world. This book goes further. It shows how the findings of Leonardo da Vinci and Socrates projects can become building blocks for a major book on a major sector of education and training provision. The achievement of the CISAER project was that it showed that by 1999 training on the World Wide Web was already a mature sector of education provision, with its own rules and regulations and with interviewees who spoke confidently of systems with 200, 2000 or 20000 enrollees. For a form of provision which began in 1995 this was remarkable. The achievement of the WEB-EDU project was to show that the generally accepted view that e-learning in Europe was dominated by the major North American LMSs was incorrect. Regional variations were demonstrated. It was true that in the English-speaking countries of North Western Europe (Great Britain and Ireland) the major US systems dominated but in the Scandinavian countries a preference was found for locally developed LMSs in the native languages like Class Fronter. In Germany there were many self-developed systems and in the Czech Republic and Slovakia a locally developed system had achieved market penetration. Paulsen skilfully weaves the findings of these projects into the text of his book. Part Three is called Global e-learning in a Nordic perspective. This part is built up from a chapter on Denmark by Sren Nipper, a chapter on Sweden by Carl Holmberg and a contrast between Scandinavian and Australian e-learning. The chapters by Nipper and Holmberg are so good that one is tempted to ask why Paulsen did not get chapters on Norway, Finland and Iceland too. Norway, it is true, is represented by a study of NKI by Paulsen and his colleague Torstein Rekkedal. Nipper identifies two trends in e-learning which he calls the Instructional Design school in which the focus is on the materials and the Collaborative Learning school in which the emphasis is on interpersonal interaction with tutors and fellow learners. He states that the Danish university and education ethos is in the Collaborative Learning field. He highlights the problems this causes: It will be interesting to see how the LMS systems, with their strong roots in Instructional Design and their powerful tools for the automated monitoring, management and recording of learning and teaching activities, will merge with Danish educational culture and its fundamentalist belief in the teachers indisputable and unlimited pedagogical-methodological freedom. The very concept of systems which manage learning is something foreign to Danish educational thinking. He concludes his chapter with the telling question for Danish university professors: 'Was your lecture today SCORM-compliant, Professor?' This is a question with relevance wider than the Danish university system. It clashes too with the basic principle of German university education Die Freiheit von Forschung und Lehre (Freedom of research and teching) and with much of the ethos of Italian, French, Spanish and Portuguese university teaching. Holmberg starts his chapter with a detailed presentation of the technologisation of Swedish society. But he concludes: This all shows intense use of the Internet for various purposes, not least in the educational sphere. But the very large expectations concerning the Internet as a carrier for education have not been fulfilled yet. If Online Education is defined as a phenomenon close to Distance Education but fully based on the use of the Internet, as it is in this book, we have reached that to a very limited extent. Holmberg then recounts a series of six decisions which, taken not in the context of the political evolution of Swedish society, but from the view of the development of distance education must all be seen as failures. 1. The decision in the late 60s to dismantle Europe's leading distance training provision. 2. The 1973 decision not to found an open university. 3. The decision in the late 80s to fund the development of distance education at Ume University. 4. The funding of university consortia to organise distance education. 5. The funding in 1999 of Distum and Dukom and their closure in 2002. 6. The funding in 2002 of Ntuniversitetet, the Swedish Net University. Paulsen, himself, queries the sustainability of the Ntuniversitetet. Part Four is on Trends and future developments. This comprises: Potential LMS improvements A personal view of future online education Sources of further information. Again using data from the WEB-EDU project Paulsen lists potential areas for improvement in LMS provision. He then lists his forecasts for trends for the future under these headings: the mega trend, the systems integration trend, the standardisation trend, the market trend, the mobile learning trend, the broadband/multimedia trend, the globalisation trend. He uses these words: The Cisaer project concluded that the financial barriers to online education are significant. The analysis indicates that there are few institutions that can claim that provision of Web based courses has been an economic success, if they disregard external research and development grants. At the same time, most of the Web courses have relatively low enrollment. The cost of development and maintenance may be high, and there are many examples of expensive pilot projects that experiment with high-cost, state-of-the-art technology. All this implies that it is necessary to focus much more on how online education could become more cost-effective. The book concludes with useful lists of catalogues, books and journals. Four themes run throughout the book: Pedagogy Scale Sustainability Research. Representatives of NKI, led by Rekkedal and Paulsen, have contributed extensively to the pedagogy of distance education and e-learning and this runs as a thread throughout the book. Paulsen is clearly convinced that the didactics of development of course content and of the provision of student support services are the cornerstones of success and an important part of the success of the NKI business model. The scale of provision is clearly of importance to Paulsen and he constantly guages the progress of institutions from small scale to large scale provision (which he defines as a portfolio of at least 50 e-learning courses). Sustainability is a related feature. Paulsen is caustic about e-learning offerings which collapse as soon as government or project funding is withdrawn. NKI has clearly achieved sustainability and Paulsen is constantly looking for the criteria which have led to its success and will lead to the success of other e-learning providers. Research and evaluation are seen as important dimensions in the success of an institution and the publication of this book adds greatly to the extensive documentation provided by Rekkedal and Paulsen from NKI. Two other features of the book are lists and anecdotes. At all important junctures of the book Paulsen provides lists of noteworthy factors. There are ten of them in the book in which the author summarises succinctly the points made in the text. There are nine of what the book calls anecdotes. These are vignettes, printed in contrasting format to the text of the book, that illustrate themes of the text from a different point of view or offer commentary on major aspects. The impact of e-learning By the time of Farrell's book in the year 2000, the dramatic development of e-learning was already characterised by: Collis' statement that in 1995 a new 'killer application' for distance learning became available, the World Wide Web. Goldberg, from the University of British Columbia, who developed the world's most successful kernel, WebCT, states that he began working on the product in 1995, to provide a dynamic and flexible tool, providing course development procedures, student support services and data-base management systems for student's records. A European Commission Leonardo da Vinci project, led by myself, called CISAER, found that by 1997, education on the World Wide Web was a mature sector of distance learning provision, with experts all around the world, giving mature and balanced views on server rental, on choice of server, on choice of kernel provision system, either WebCT, or TopCLass, or Lotus Notes, or developing a system on one's own and how the answers to these questions would change, if one had 200 student's, or 2,000 student's, or 20,000 student's enrolled in a programme on the web. In 1998, the British Open University had only 60, 000 of its student's online, but they sent 70 million emails during the year and these were read 700 million times. A whole new world of academic interaction and socialisation has been created. The CISAER project estimated that at 1 January 2000, there were a million courses using the internet worldwide, with 30,000 of these corresponding to a strict definition of online education and many of them using the World Wide Web. No fewer than 70,000 of these courses were listed on the portal of TeleEducation of New Brunswick. WebCT states that at 1 January 2000, 33,000 university staff, used their system to present their courses, 123,000 courses used the WebCT package, 5.1 million student's are enrolled in these courses and over 1,100 institutions, in more than 48 countries around the world have chosen WebCT as their course delivery system. The arrival of eLearning as a major sector of education and training provision can best be demonstrated by statistics at 1.1.2000 such as; there were about one million courses on the internet, 30,000 of them complying with a scientific definition of online, 70,000 of these were listed on the Telecampus portal, with many of them making didactic use of the World Wide Web e-learning includes online learning, web-based training, virtual universities and classrooms, digital collaboration and technology assisted distance learning WebCT kernel alone was used by 5.100.000 students in 123.000 courses, developed by 33.000 university and college faculty at 1.100 institutions in 48 countries CISCO systems stated that more than half of all technical training will be done by e-learning by the year 2003 The Irish e-learning company Riverdeep was launched on the New York Nasdaq exchange in March 2000 for the market capitalisation of $1,000,000,000 The e-learning part of vocational education and training (VET) is now big business. In 1998, the Open University of the United Kingdom reported that 50.000 of its students were online and that they sent 70.000.000 emails and that these were read 700.000.000 times. In the year 1999, the Open University of Hong Kong, reported that it had 500.000 volumes in its online virtual library for distance students and that in 1999 these volumes were used 5.200.000 times by its 25.000 students. The collapse of the New York Nasdaq Index since March 2000 has reduced the value of Riverdeep but it remains a worthwhile investment. Collis of the University of Twente showed that training on the WWW commenced in 1995. The development of the field as indicated by the statistics above in less than five years is staggering. Course databases By the year 2000 a catalogue of on-line course at TeleEducation, New Brunswick had reached a remarkable 70,000 entries based largely on academic provision and not recording many examples of corporate provision of e-learning. The 70,000 entries are listed on the web at  HYPERLINK http://www.courses.telecampus.edu http://www.courses.telecampus.edu  Figure 1 Listing of 70.000 online courses by TeleEducation, NewBrunswick This TeleEducation database demonstrates the vast proliferation of elearning by the year 2000 and lists the courses with the providing institution with the URL of the course provider to facilitate enrolment. The e-learning scene in 2004 By the year 2004 e-learning had developed into a multi-billion dollar industry and a major sector of education and training provision. By 2004 ranking lists were being provided in America of successful e-learning universities and less successful ones. Here is a typical presentation from April 2004 listing the 22 leading e-learning providers: The Online Degree Congratulations. You've made the big decision to earn your college degree online. Now for the hard part...which college do you choose? With your career and your future on the line, it's important that you make the right decision. We can help. After spending months researching online schools, we've identified the very best. Here is the list of the 22 best e-learning providers:  University of Phoenix Online A superb national reputation for providing working professionals with a quality education in Business, Technology, Education, or Nursing. Must be 21 years of age or older.  DeVry University Online Participate in one of the most advanced online programs available. Students have the ability to interact with faculty and other students while they earn their degree. Bachelor's degrees are offered in Business and Technology. Master's degrees are offered in Information Systems, Business Administration, Human Resources, Public Administration, Project Management and Telecommunications.  Walden University Balance your personal and professional commitments while earning a respected Ph.D., master's degree, or bachelor's degree online at Walden University. Programs offerings include MBA, management, education, psychology and health and human services.  AIU Online Excellent programs for those in a hurry to get ahead. Degrees in Business, IT, Design, or Education can be completed in as little as 10 months.  Kaplan College Online Advance your career and get the distinct competitive advantage you need with an online degree from Kaplan College. Kaplan offers working adults like you online programs in Criminal Justice, Information Technology, Paralegal Studies, and Business.  Westwood Online Explore your artistic potential with custom-designed degree programs in graphic design, multimedia, and animation. Career-focused curriculum can be completed in as little as 17 months.  University Alliance With over 65,000 students, UA is the nation's largest provider of online degrees and certificate programs from regionally accredited universities. State-of-the-art programs are offered in Business and Accounting, Criminal Justice, Nursing, Technology, and Liberal Arts.  Kennedy-Western University Earn your degree from Kennedy-Western University at your convenience and in less time than traditionally required. Apply your previous education and work experience towards a degree in business technology or health. FREE Catalog.  Jones International University Choose from 31 graduate and undergraduate degree specializations in business, IT, education, and communications. You'll learn from the brightest minds from leading universities, including Stanford, Columbia, and Thunderbird. Founded in 1993, JIU is the first regionally accredited online university providing quality education for busy adults.  Ellis College A prestigious online M.B.A. program developed in association with Columbia Business School, Stanford University, The University of Chicago Graduate School of Business, Carnegie Mellon, and the London School of Economics and Political Science.  Capella University Earn your undergraduate or graduate degree online with Capella University. Choose from over 600 courses in 40 areas of specialization. Capella University is accredited by The Higher Learning Commission of the North Central Association of Colleges and Schools, the same body that accredits Big Ten schools in the Midwest.  Ellis College Online It's time to finish what you started. Working professionals with college experience are completing their bachelor's degrees in Business, Human, Resources, Math & Physics, Technology and 17 other disciplines. Ellis combines nearly 50 years of experience in higher education with the kind of flexible, personalized instruction that only the Internet can provide.  The Art Institute Online Start your career in Design at a school with programs that focus on the Web, Multimedia, Gaming, Graphic, Interior Design and Advertising. Now offering a bachelor's degree completion program in Culinary Management.  Clayton College of Natural Health (CCNH) As the world's leading college of natural health, CCNH can prepare you for a rewarding career in natural health, holistic nutrition, naturopathy, and herbology. CCNH costs far less than campus-based schools and has an innovative distance learning format.  University of Liverpool Earn a masters degree from the online university for business professionals worldwide. Founded in 1881, the University of Liverpool has earned an international reputation for high quality and is one of the most highly respected educational institutions in the UK.  American College of Computer & Information Sciences (ACCIS) ACCIS offers one of the most affordable online technology or management degree programs. Earn your Bachelor's or Master's degree at your own pace - and save up to 68% versus other online universities.  FMU Online Receiving one-on-one, personalized attention is what makes FMU Online different from other online universities. Advance in your current career or start a new one with a degree in Criminal Justice, Business, or Paralegal Studies.  Norwich University For over 180 years, Norwich University has been serving the needs of students just like you. Innovative masters degree programs are offered in Business, Justice, Diplomacy, and Information Assurance. Our respected instructors are industry leaders who share their real-world experiences.  ITT Technical Institute The ITT Technical Institute in Indianapolis, Indiana now offers two on-line programs leading to a Bachelor of Science degree, and one that leads to a Master of Business Administration degree. With ITT Tech's online education, a quality technical education is now available when and where it is convenient for the student.  Aspen University Learn by doing. The project-based courses develop the real-world skills needed to build your credentials and upgrade your career. Pay up to 65% less than tuition at comparable schools. Colorado Technical University Online Accelerated Bachelor's and Master's degree programs for the working professional. Earn your degree in Business or Technology in as little as 15 months. Choose from programs in Management, Information Technology, Information Systems Security, and Project Management.  Concord Law School As the first school to offer an accredited Juris Doctor(JD) degree 100% online, Concord has attracted working professionals and others whose time constraints prevent them from attending a campus based law school. A number of conclusions from this presentation of successful e-learning universities are immediately apparent. Among the conclusions are: Starting with the University of Phoenix the listing includes numbers of universities that were unknown, or not yet founded, 10 years or less ago The listing of America's top e-learning universities differs greatly from a listing of America's top face-to-face universities Universities confidently offer their Bachelor's, Master's and doctoral degrees 100% online Many of the degrees are offered in much shorter time scales than for face-to-face on-campus degrees The market is clearly the working adult in lifelong learning seeking additional professional qualifications Many of the presentations are commercial and competitive. Mobile learning At the dawn of the third millennium Ericsson and Nokia announced that there would be 1.000.000.000 mobile telephones in the world by 2002. The world population would be just over 6.000.000.000. With the successful development of Bluetooth, WAP (Wireless Application Protocol), GPRS (General Packet Radio System) and UMTS (Universal Mobile Telecommunications System), the technological structures for wireless telephony and wireless computing are now firmly in place. All over Europe today wireless technologies and applications are replacing wired ones: e-Commerce is moving to m-Commerce; m-Business is replacing e-Business; venture capitalists are snapping up WAP application providers as they appear; the site  HYPERLINK http://www.ericsson.se/letswap http://www.ericsson.se/letswap lists WAP applications for stock exchanges. booking flights the WAP way, instant mortgages over WAP, banking with WAP. The list of 3G (third generation) wireless services is breathtaking, with applications already developed for refrigerators, business and the home. The move to wirelessness in telephony and computing is irreversible. Only in the fields of training and learning are there no products in development or in planning. This project sets in place the first stage in the creation of a global provision of training on the wireless internet. It sets in place the first building block for the next generation of learning: the move from distance learning (d-Learning) and electronic learning (e-Learning) to mobile learning (m-Learning). In the year 2000 e-Learning is the state of the art for distance training. There is now little doubt that the World Wide Web is the most successful educational tool to have appeared in a long time. It combines and integrates text, audio and video with interaction amongst participants. It can be used on a global scale and is platform independent. While largely an asynchronous medium, it can be used also for synchronous events. It is not surprising, therefore, that trainers, lecturers, distance education providers and teaching institutions at all levels are increasingly using the Web as a medium for delivery. Specifically and practically this study will map the evolution from the wired virtual learning evnironment of today, to the wireless learning environment of tomorrow. The wired learning environment of today might be presented diagrammatically thus: Wired Virtual Learning Environment of Today  The study seeks to put in place a new virtual learning environment which might be represented thus: Wireless Virtual Learning Environment of Tomorrow  The study will evaluate each of these technology models on the six major dimensions of distance education provision: The provision of course content to off-campus students The provision of feedback to off-campus students The provision of student support services to off-campus students Links to the WWW and other resources Student-to-student interactivity Student to tutor and institution interactivity. Each of these dimensions will be analysed and evaluated on a four point grid for decision makers: Student userfriendliness Didactic effectiveness Technical feasibility Cost effectiveness. CHAPTER 2. EXAMPLES OF MOBILE LEARNING IN 2005 J Laru, Bibliography of mobile learning M-Learning. EU IST project led by LSDA (UK) Mobilearn. EU IST project led by Giunti Ricerca (Italy) 4. T H Brown, Towards a model of m learning for Africa 5. From elearning to mlearning EU Leonardo da Vinci project led by Ericsson 6. Proceedings IEEE International Workshop on Wireless and Mobile Technologies in Education, Vxj, Sweden 7. Mobile Learning: Reaching the Parts That Others Dont Reach" University of Wolverhampton, Telford Campus MLEARN 2003 - Learning with Mobile Devices 9. M Sharples, Mobile and Ambient Learning L Kember, Whats the difference between wireless learning and mobile learning?  HYPERLINK http://www.pjb.co.uk/m-learning/ http://www.pjb.co.uk/m-learning/  HYPERLINK http://www.e-learningcentre.co.uk/eclipse/Resources/mlearning.htm http://www.e-learningcentre.co.uk/eclipse/Resources/mlearning.htm C Savill-Smith and P Kent, The use of palmtop computers for learning Harvard University's Handheld Devices for Ubiquitous Learning HYPERLINK "http://www.intel.com/education/handhelds/SRI.pdf" 15. K Wood (2003) Introduction to Mobile Learning (M Learning) 16. N Deviney and C Von Koschembahr, Learning goes mobile 17. J Taylor et al, Guidelines for learning/teaching/tutoring in a mobile environment 18. North Alberta Institute of Technology mobile learning project 19. A Mitchell and C Savill-Smith, The use of computer/video games for learning a review of the literature 20. J Attewell and C Savill-Smith, Young People, Mobile Phones and Learning 21. Isaias, P, Borg, C, Kommers, P and Bonanno, P (eds) Mobile Learning 2005 IADIS International Conference. Lisbon: IADIS 22. Prensky M (2004) What can you learn from a cell phone? almost anything.  HYPERLINK "http://www.marcprensky.com/writing/" http://www.marcprensky.com/writing/ 23. Paul Anderson and Adam Blackwood (2004) Mobile and PDA technologies and their future use in education. JISC Technology and Standards Watch. 24. Petra Wentzel, Ron van Lammeren, Mathilde Molendijk, Sytze de Bruin, Alfred Wagtendonk (2005 ) Using Mobile Technology to Enhance Students Educational Experiences. EDUCAUSE Center for Applied Research 25. Agnes Kukulska-Hulme and John Traxler (2005)(eds) Mobile Learning. A Handbook tor Educators and Trainers. London: Routledge Introduction This chapter deals with 25 of the leading examples of mobile learning in 2005. Included are important articles about mobile learning, a bibliography, some portal web sites and the details of a number of mobile learning conferences. Information about conferences is considered of particular relevance because when a new sector of educational provision is in development it is at international conferences that the first findings on the emerging field are presented. 1. J Laru, Bibliography of mobile learning This is a bibliography of mobile learning in four sections: definitions of mobile learning research projects and networks bibliographies, special interest groups conferences and workshops. This is the best bibliography of mobile learning yet produced. It is, therefore, reproduced here in detail. 1. Definitions of mobility and mobile learning 1.1 Definitions of the Mobile learning Towards a philosophy of M-learning. Nyiri, K. Page(s): 121- 124. Proceedings of WMTE Conference HYPERLINK "http://ieeexplore.ieee.org:80/iel5/8056/22273/01039233.pdf?isNumber=22273&prod=CNF&arnumber=1039233&arSt=+121&ared=+124&arAuthor=+Nyiri%2C+K."[PDF Full-Text (219)] (oulu.fi -domain) Going Mobile. Learning Circuits Harris, Paul (2001) HYPERLINK "http://www.learningcircuits.org/2001/jul2001/harris.html"http://www.learningcircuits.org/2001/jul2001/harris.html M is for Maybe. Fastrak-Consulting.Shephard, Clive HYPERLINK "http://www.fastrak-consulting.co.uk/tactix/features/mlearning.htm"http://www.fastrak-consulting.co.uk/tactix/features/mlearning.htm "mLearning: Mobile, Wireless, In-Your-Pocket Learning" LineZine. Quinn, Clark (2000) HYPERLINK "http://www.linezine.com/2.1/features/cqmmwiyp.htm"http://www.linezine.com/2.1/features/cqmmwiyp.htm "When e-learning becomes m-learning" Palmpower Magazine. Kossen, J. (2001)HYPERLINK "http://www.palmpowerenterprise.com/issues/issue200106/elearning001.html" http://www.palmpowerenterprise.com/issues/issue200106/elearning001.html 1.2 Definitions of mobility IMEDIA - HYPERLINK "http://www.nr.no/documents/imedia/about_imedia.html"http://www.nr.no/documents/imedia/about_imedia.html Representing Modalities in Mobile Computing: A Model of IT-use in Mobile Settings. Kristoffersen, S. & Ljungberg, F (xxxx) HYPERLINK "http://www.nr.no/documents/imedia/publications/work_in_the_future/mopas_kristoffersen.pdf" http://www.nr.no/documents/imedia/publications/work_in_the_future/mopas_kristoffersen.pdf Laboratorium fr interaktionteknologi - HYPERLINK "http://www.laboratorium.htu.se/ie.asp"http://www.laboratorium.htu.se/ie.asp Kakihara, M., Srensen , C., (2001), Mobility Reconsidered: Topological Aspects of Interaction, in proceedings of IRIS24, Ulvik, Norway, Aug 2001.HYPERLINK "http://www.laboratorium.htu.se/publikationer/076-164-Sorensen-electronic.pdf"http://www.laboratorium.htu.se/publikationer/076-164-Sorensen-electronic.pdf 2. Research projects & consortiums Activecampus -project HYPERLINK "http://activecampus.ucsd.edu/"http://activecampus.ucsd.edu/ M. Ratto, R. B. Shapiro, T. M. Truong, and W. G. Griswold, ``The ActiveClass Project: Experiments in Encouraging Classroom Participation'', Computer Support for Collaborative Learning 2003, Kluwer, June 2003. HYPERLINK "http://www-cse.ucsd.edu/~wgg/Abstracts/activeclass-cscl03.pdf"http://www-cse.ucsd.edu/~wgg/Abstracts/activeclass-cscl03.pdf Other Publications - http://www-cse.ucsd.edu/~wgg/papers.html The Center for Innovative Learning Technologies (CILT) - HYPERLINK "http://www.cilt.org"http://www.cilt.org CILT Seed grants - HYPERLINK "http://www.cilt.org/seedgrants/"http://www.cilt.org/seedgrants/ CILT Publications HYPERLINK "http://www.cilt.org/resources/publications.html"http://www.cilt.org/resources/publications.html Supporting Integrated Science Learning with Pocket Computers. CILT / Berkeley. Sherry Hsi HYPERLINK "http://www.concord.org/~sherry/cilt/index.html"http://www.concord.org/~sherry/cilt/index.html Bridging Web-based Science with Outdoor Inquiry using Palm Computers. Sherry Hsi HYPERLINK "http://cilt.berkeley.edu/synergy/Sherry_AERA00_posternotes%20d.pdf"http://cilt.berkeley.edu/synergy/Sherry_AERA00_posternotes d.pdf The Concord Consortium - HYPERLINK "http://www.concord.org/research/handhelds.html"http://www.concord.org/research/handhelds.html U-sight. Taking a closer look at ubiquitous technology in education HYPERLINK "http://usight.concord.org/"http://usight.concord.org/ Pie - Palm applications in education HYPERLINK "http://pie.concord.org"pie.concord.org CCProbeware HYPERLINK "http://www.concord.org/ccprobeware/"http://www.concord.org/ccprobeware/ Mobile inquiry technology (archived) HYPERLINK "http://archive.concord.org/mit/"http://archive.concord.org/mit/ Technology Enhanced Elementary and Middle School Science* HYPERLINK "http://www.concord.org/teemss/"http://www.concord.org/teemss/ * Final report: Metcalf, S. J., & Tinker, R. (2003) TEEMSS: Technology Enhanced Elementary and Middle School Science, Annual Meeting of the National Association for Research in Science Teaching, March 23-26, 2003, Philadelphia HYPERLINK "http://www.concord.org/publications/files/narst_teemss_paper.pdf"http://www.concord.org/publications/files/narst_teemss_paper.pdf Deparment of Frontier Informatics - HYPERLINK "http://www.fi.k.u-tokyo.ac.jp/"http://www.fi.k.u-tokyo.ac.jp/ Musex: A system for supporting children's learning in a museum with PDAs HYPERLINK "http://www.itl.t.u-tokyo.ac.jp/~yatani/project/musex.html"http://www.itl.t.u-tokyo.ac.jp/~yatani/project/musex.html Sukimoto, M. (2003) How Sensing and Mobile Technologies can enhance collaborative learning in classrooms and museums. Keynote speech at CSCL2003 Bergen, Norway. Presentation slides available in pdf-format: HYPERLINK "http://www.itl.t.u-tokyo.ac.jp/~sugi/sugi@keynote-cscl2003@norway.pdf"http://www.itl.t.u-tokyo.ac.jp/~sugi/sugi@keynote-cscl2003@norway.pdf DigitalEE II (Digitally Enhanced Experience) HYPERLINK "http://bre.soc.i.kyoto-u.ac.jp/~okada/e-IntroOfDigitalEE.html"http://bre.soc.i.kyoto-u.ac.jp/~okada/e-IntroOfDigitalEE.html Related publications HYPERLINK "http://bre.soc.i.kyoto-u.ac.jp/~okada/e-IntroOfDigitalEE.html"http://bre.soc.i.kyoto-u.ac.jp/~okada/e-IntroOfDigitalEE.html Masaya Okada, Akimichi Yamada, Hiroyuki Tarumi, Mizuki Yoshida, and Kazuyuki Moriya: "DigitalEE II: RV-Augmented Interface Design for Networked Collaborative Environmental Learning", Designing for Change in Networked Learning Environment, Proceedings of the International Conference on Computer Support for Collaborative Learning 2003, B. Wasson, S. Ludvigsen, and U. Hoppe (eds.), pp. 265 - 274, Kluwer Academic Publishers, 2003. Available in pdf-format: HYPERLINK "http://bre.soc.i.kyoto-u.ac.jp/~okada/publishedPaper/DigitalEE-II-CSCL2003.pdf"http://bre.soc.i.kyoto-u.ac.jp/~okada/publishedPaper/DigitalEE-II-CSCL2003.pdf Evolution -hanke - HYPERLINK "http://www.r5vision.com/evolution/sub_3.asp"http://www.r5vision.com/evolution/sub_3.asp Loppuraportti 7.6.2002 HYPERLINK "http://ok.helsinki.fi/pdf_tiedostot/raport070602.pdf"http://ok.helsinki.fi/pdf_tiedostot/raport070602.pdf The EQUATOR Interdisciplinary Research Collaboration - HYPERLINK "http://www.equator.ac.uk/"http://www.equator.ac.uk/ Ambient Wood A mixed reality space located at a local Sussex woodland.HYPERLINK "http://www.cogs.susx.ac.uk/projects/equator/equator.htm" \l "Ambient" http://www.cogs.susx.ac.uk/projects/equator/equator.htm#Ambient Fraunhofer's Integrated Publication and Information Systems Institute IPSI HYPERLINK "http://ipsi.fhg.de/index_e.html"http://ipsi.fhg.de/index_e.html AMBIENTE Workplaces of the future - HYPERLINK "http://ipsi.fraunhofer.de/ambiente/english/index.html"http://ipsi.fraunhofer.de/ambiente/english/index.html CONCERT - Cooperative Environments and E-Learning HYPERLINK "http://ipsi.fraunhofer.de/concert/index_en.shtml?concert" http://ipsi.fraunhofer.de/concert/index_en.shtml?concert MOBILE - Mobile Distributed Information Systems - HYPERLINK "http://www.ipsi.fraunhofer.de/mobile/projects/"http://www.ipsi.fraunhofer.de/mobile/projects/ From e-learning to m-learning HYPERLINK "http://learning.ericsson.net/leonardo"http://learning.ericsson.net/leonardo Shortcut to: HYPERLINK \l "Ziff"FernUni Hagen Shortcut to: HYPERLINK \l "NKI"NKI Nettskolen Geney -project HYPERLINK "http://geney.juxta.com/publications.cfm"http://geney.juxta.com/publications.cfm Handheld Learning Resource (Handler) -project (Mike Sharples) HYPERLINK "http://www.eee.bham.ac.uk/handler/default.asp"http://www.eee.bham.ac.uk/handler/default.asp  The design of Personal Mobile Technologies for Lifelong Learning. Sharples, M. (2000). In Computers & Education, 34, 177-193. HYPERLINK "http://www.eee.bham.ac.uk/sharplem/Papers/handler%20comped.pdf"http://www.eee.bham.ac.uk/sharplem/Papers/handler comped.pdf  Disruptive Devices: Mobile Technology for Conversational Learning Sharples, Mike HYPERLINK "http://www.eee.bham.ac.uk/sharplem/Papers/ijceell.pdf"http://www.eee.bham.ac.uk/sharplem/Papers/ijceell.pdf  The Design and Implementation of a Mobile Learning Resource Sharples, Mike & Corlett, Dan & Westmancott, Olivier HYPERLINK "http://www.eee.bham.ac.uk/sharplem/Papers/mobile%20learning%20puc.pdf"http://www.eee.bham.ac.uk/sharplem/Papers/mobile learning puc.pdf Handscape -project - HYPERLINK "http://www.cimi.org/wg/handscape/index.html"http://www.cimi.org/wg/handscape/index.html  Handscape: Exploring potential use scenarios for mobile computing in museums. Gay, G., Spinazze, A. and Stefanone, M. (November 2002). Cultivate Interactive, issue 8, 15. HYPERLINK "http://www.cultivate-int.org/issue8/handscape/"http://www.cultivate-int.org/issue8/handscape/ The HCI Group at Cornell University - HYPERLINK "http://www.img.cornell.edu/index.php"http://www.img.cornell.edu/index.php  Using Mobile Computing to Enhance Field Study R. Rieger & G. Gay (1997) HYPERLINK "http://www.oise.utoronto.ca/cscl/papers/rieger.pdf"http://www.oise.utoronto.ca/cscl/papers/rieger.pdf Social Information Sharing In a CSCL Community. Cho, H., Stefanone, M., Gay, G. (January 2002) . Proceedings of the 2002 CSCL HYPERLINK "http://www.hci.cornell.edu/LabArticles/SocialInformationSharingInCSCL_Cho.pdf"http://www.hci.cornell.edu/LabArticles/SocialInformationSharingInCSCL_Cho.pdf HI-CE - Center for Highly Interactive Computing in Education - HYPERLINK "http://www.handheld.hice-dev.org/index.htm"http://www.handheld.hice-dev.org/index.htm  Download educational applications for PalmOS HYPERLINK "http://www.handheld.hice-dev.org/download.htm"http://www.handheld.hice-dev.org/download.htm Interaktive Institute (mobility) - HYPERLINK "http://www.interactiveinstitute.se/mobility/"http://www.interactiveinstitute.se/mobility/  KLIV - Daily Learning in Healthcare HYPERLINK "http://space.interactiveinstitute.se/projects/iva-projektet/index2.htm"http://space.interactiveinstitute.se/projects/iva-projektet/index2.htm Publications HYPERLINK "http://www.interactiveinstitute.se/mobility/publications.htm"http://www.interactiveinstitute.se/mobility/publications.htm Knowmobile HYPERLINK "http://www.intermedia.uio.no/prosjekter/knowmobile/"http://www.intermedia.uio.no/prosjekter/knowmobile/  Knowmobile - report 5 (loppuraportti) HYPERLINK "http://www.intermedia.uio.no/publikasjoner/rapport_5/knowmobile.pdf"http://www.intermedia.uio.no/publikasjoner/rapport_5/knowmobile.pdf  Walking away from the PDA Hans enger Gallis & Jarle Petter Kasbo (master thesis)HYPERLINK "http://www.stud.ifi.uio.no/~jarlek/knowmobile/masterthesis.pdf" http://www.stud.ifi.uio.no/~jarlek/knowmobile/masterthesis.pdf Laboratorium - HYPERLINK "http://www.laboratorium.htu.se/eie.asp"http://www.laboratorium.htu.se/eie.asp  Lindroth, T., (2002), Action, place and nomadic behavior -A study towards enhanced Situated Computing, in proceedings of IRIS25, Copenhagen, Denmark fr interaktionteknologi, Aug 2002. HYPERLINK "http://www.laboratorium.htu.se/publikationer/qiziz.pdf"http://www.laboratorium.htu.se/publikationer/qiziz.pdf Lindroth, T., Nilsson , S., Rasmussen, P., (2001), Mobile Usability - Rigour meets relevance when usability goes mobile, in proceedings of IRIS24, Ulvik, Norway, Aug 2001. HYPERLINK "http://www.laboratorium.htu.se/publikationer/094-061-Lindroth-electronic.pdf"http://www.laboratorium.htu.se/publikationer/094-061-Lindroth-electronic.pdf The M-learning Project HYPERLINK "http://www.m-learning.org"http://www.m-learning.org  Translating Mobile Technologies into Learning Technologies: creating a microportal layer for the m-Learning project Paper by Alice Mitchell, Ultralab, for Online Educa Berlin, 28 November 2002 .HYPERLINK "http://www.m-learning.org/docs/Online%20Educa%20paper%2028%20Nov%2002.rtf"http://www.m-learning.org/docs/Online%20Educa%20paper%2028%20Nov%2002.rtf New learning ecologies Promoting learning in the digital age a holistic perspective Alice Mitchell, ULTRALAB RIBA HEDQF Conference: New Learning Environments, London, 24 October, 2002 HYPERLINK "http://www.m-learning.org/docs/Learning%20ecologies%2024%20Oct%2002.pdf"http://www.m-learning.org/docs/Learning%20ecologies%2024%20Oct%2002.pdf Microsoft Education HYPERLINK "http://www.microsoft.com/education"http://www.microsoft.com/education Mobile Learning Solutions HYPERLINK "http://www.microsoft.com/education/?ID=MobileLearning"http://www.microsoft.com/education/?ID=MobileLearning MOBIlearn HYPERLINK "http://www.mobilearn.org"http://www.mobilearn.org Short summary of project HYPERLINK "http://www.mobilearn.org/MOBIlearnWeb.doc"http://www.mobilearn.org/MOBIlearnWeb.doc  Mobility and Learning - engaging people in design of their everyday environments HYPERLINK "http://ezone.mah.se/projects/micromobility/index.htm"http://ezone.mah.se/projects/micromobility/index.htm Downloads and dissemination - HYPERLINK "http://ezone.mah.se/projects/micromobility/files/downloads.asp"http://ezone.mah.se/projects/micromobility/files/downloads.asp MobiLearn - Mobile Competence Development for Nomads HYPERLINK "http://www.viktoria.se/~lundin/mobilearn/"http://www.viktoria.se/~lundin/mobilearn/  Mobile Scenarios: Supporting Collaborative Learning Among Mobile Workers. Lundin J.& Nulden U. (fortcoming 2003).Book chapter accepted to forthcoming book: Educating Managers with Tomorrow's Technologies. Editors Wankel C. & DeFillippi R., Information Age Press, Greenwich, CT, USA HYPERLINK "http://www.viktoria.se/~lundin/Files/papers/mobile_scenarios_working_paper.pdf"http://www.viktoria.se/~lundin/Files/papers/mobile_scenarios_working_paper.pdf Mobile competence development for nomads Hardless, C.; Lundin, J.; Nulden, U.; System Sciences, 2001. Proceedings of the 34th Annual Hawaii International Conference on , 2001,Page(s): 373 -381HYPERLINK "http://ieeexplore.ieee.org/iel5/7255/20032/00926229.pdf?isNumber=20032"=IEEE+CNF&arnumber=926229&arSt=373&ared=381&arAuthor=Hardless%2C+C.%3B+Lundin%2C+J.%3B+Nulden%2C+U.%3B"[PDF Full-Text (264 KB)] (oulu.fi) Mobilearn. Education for mobile people. Hardless, Lundin, Lf, Nilsson, Nuldn. Doing IT together (IRIS) (2000).HYPERLINK "http://iris23.htu.se/proceedings/PDF/111final.PDF"http://iris23.htu.se/proceedings/PDF/111final.PDF Walking & talking - sharing best practice Lundin, J.; Magnusson, M.; Wireless and Mobile Technologies in Education, 2002. Proceedings. IEEE International Workshop on , 2002Page(s): 71 -79HYPERLINK "http://ieeexplore.ieee.org/iel5/8056/22273/01039223.pdf?isNumber=22273"=IEEE+CNF&arnumber=1039223&arSt=71&ared=79&arAuthor=Lundin%2C+J.%3B++Magnusson%2C+M.%3B" [PDF Full-Text (244 KB)] (oulu.fi) Mobile Informatics - HYPERLINK "http://www.viktoria.informatik.gu.se/groups/mi3/index.html"http://www.viktoria.informatik.gu.se/groups/mi3/index.html Sport Informatics HYPERLINK "http://www.viktoria.se/sport/"http://www.viktoria.se/sport/ MobileOrder HYPERLINK "http://www.viktoria.se/~alexandra/"http://www.viktoria.se/~alexandra/ MobiLearn HYPERLINK "http://www.viktoria.informatik.gu.se/~lundin/mobilearn/"http://www.viktoria.informatik.gu.se/~lundin/mobilearn/ Public Safety HYPERLINK "http://www.safestreet.nu/"http://www.safestreet.nu/ Mobile Learners in dSpace - HYPERLINK "http://www.learninglab.de/mobile_learner/index.html"http://www.learninglab.de/mobile_learner/index.html Project plan approved by WGLN HYPERLINK "http://www.learninglab.de/mobile_learner/Doc/MobileLearner.pdf"http://www.learninglab.de/mobile_learner/Doc/MobileLearner.pdf Add-on HYPERLINK "http://www.learninglab.de/mobile_learner/Doc/MobileLearnerAddOn.pdf"http://www.learninglab.de/mobile_learner/Doc/MobileLearnerAddOn.pdf NKI Netskolen From E-learning to M-learning. (NKI Nettskolen) HYPERLINK "http://www.nettskolen.com/in_english/m_learning.html" http://www.nettskolen.com/in_english/m_learning.html Designing and Trying Out a Learning Environment for Mobile Learners and Teachers (NKI Nettskolen) HYPERLINK "http://www.nettskolen.com/forskning/55/NKI2001m-learning2.html"http://www.nettskolen.com/forskning/55/NKI2001m-learning2.html Shortcut to HYPERLINK \l "EricssonLeonardo"from e-learning to m-learning -project RAFT - Bridging the world and the classroom - HYPERLINK "http://www.raft-project.net/"http://www.raft-project.net/ Short introduction from project website: RAFT stands for Remote Accessible Field Trips and aims at facilitating field trips for schools. RAFT will be developed by an international consortium of universities, schools, software and hardware developers. Research Unit for Educational Technology, University of Oulu - HYPERLINK "http://edtech.oulu.fi/english"http://edtech.oulu.fi/english Goman, H., Laru, J. (2003). Langattomat ptelaitteet hajautetun asiantuntijuuden ja yhteisllisen tiedonrakentelun tukena. University of Oulu. Published in working paper serie: Typapereita 1/2003. NATURPOLIS Kuusamo, Koulutus- ja kehittmispalvelut, Kuusamo. Available in pdf-format: HYPERLINK "http://www.naturpolis.fi/julkaisut/tyopaperit/Laru_Goman.pdf"Full Paper.(in Finnish) Laru, J., Jrvel, S. (2003) Applying Wireless Technology For Coordinating Collaboration In Distributed University Teachers' Team. a Poster at CSCL2003 Conference. Bergen, Norway. Published in Wasson, B., Baggetun, R., Hoppe, U., & Ludvigsen, S. (2003) International Conference on Computer Supported Collaborative Learning CSCL2003 COMMUNITY EVENTS Communication and Interaction. Intermedia, University of Bergen. Available in pdf-format: [HYPERLINK "../pdf/PosterCSCL03.pdf"Poster (in English)] Uniwap - HYPERLINK "http://www.helsinki.fi/~ktuonone/uniwap/"http://www.helsinki.fi/~ktuonone/uniwap/ Promoting mLearning by the UniWap Project within Higher Education Sariola, J., Sampson, J., Vuorinen, R., Kynslahti, H. (2001). International Conference on Technology and Education (ICTE) HYPERLINK "http://www.icte.org/T01_Library/T01_254.pdf"http://www.icte.org/T01_Library/T01_254.pdf  Mobile learning in personnel training of university teachers Kynaslahti, H.; Sariola, J.; Seppala, P.; Wireless and Mobile Technologies in Education, 2002. Proceedings. IEEE International Workshop on , 2002 Page(s): 136 -139 HYPERLINK "http://ieeexplore.ieee.org/iel5/8056/22273/01039236.pdf?isNumber=22273"=IEEE+CNF&arnumber=1039236&arSt=136&ared=139&arAuthor=Kynsslahti%2C+H.%3B++Sariola%2C+J.%3B++Seppala%2C+P.%3B"[PDF Full-Text (211 KB)] (oulu.fi) Uudet innovaatiot oppimisen tukena - HYPERLINK "http://tivema.cs.uta.fi/pro1/"http://tivema.cs.uta.fi/pro1/ Uudet mobiili-innovaatiot oppimisen tukena (PDF) HYPERLINK "http://www.hamk.fi/julkaisut/julkaisu.php?id=288" http://www.hamk.fi/julkaisut/julkaisu.php?id=288 Wallenberg Global Learning Network WGLN - HYPERLINK "http://www.wgln.org/"http://www.wgln.org/ Learning Lab WISE - Web-based science inquiry environment - HYPERLINK "http://wise.berkeley.edu/"http://wise.berkeley.edu/ Integrating Palm Technology into WISE Inquiry Curriculum: Two School District Partnerships James D. Slotta, Douglas B. Clark, Britte Cheng. The University of California, Berkeley HYPERLINK "http://newmedia.colorado.edu/cscl/263.pdf"http://newmedia.colorado.edu/cscl/263.pdf Whirl - Wireless handhels improving reflection on learning - HYPERLINK "http://www.projectwhirl.org/"http://www.projectwhirl.org/ Publications - HYPERLINK "http://www.projectwhirl.org/research.html"http://www.projectwhirl.org/research.html WILD - Wireless Internet Learning Devices - HYPERLINK "http://ctl.sri.com/projects/displayProject.jsp?Nick=wild"http://ctl.sri.com/projects/displayProject.jsp?Nick=wild WILD initiative consists of a set of related projects with different emphases and clients: (CILT,TeamLab, NetCalc, Palm Education Pioneers, Whirl) Work, Interaction & Technology Research Group - HYPERLINK "http://www.kcl.ac.uk/depsta/pse/mancen/witrg/"http://www.kcl.ac.uk/depsta/pse/mancen/witrg/ Current Projects HYPERLINK "http://www.kcl.ac.uk/depsta/pse/mancen/witrg/proj.html"http://www.kcl.ac.uk/depsta/pse/mancen/witrg/proj.html ZIFF - Central Institute for Distance Education Research - FernUniversitt in Hagen - HYPERLINK "http://www.fernuni-hagen.de/ZIFF/mlearn.htm"http://www.fernuni-hagen.de/ZIFF/mlearn.htm The future of learning: From elearning to mLearning Desmond Keegan. Ziff-Papiere 119. Nov.2002. Available in pdf-format: HYPERLINK "http://www.fernuni-hagen.de/ZIFF/ZIFF_PAP_119.pdf"http://www.fernuni-hagen.de/ZIFF/ZIFF_PAP_119.pdf Test and Evaluation of a Course Designed for Mobile Learning Georg Strhlein & Helmut Fritsch. Ziff-Papiere 120. Mar. 2003. Available in pdf-format: HYPERLINK "http://www.fernuni-hagen.de/ZIFF/ZIFF_PAP_120.pdf"http://www.fernuni-hagen.de/ZIFF/ZIFF_PAP_120.pdf Shortcut to HYPERLINK \l "EricssonLeonardo"from e-learning to m-learning -project 3. Bibliographies, portals, SIG's) Bibliographies Handheld Bibliography. u-Sight (Concord Consortium). HYPERLINK "http://usight.concord.org/what/bibliography/"http://usight.concord.org/what/bibliography/ Bibliography of references on mobile learning (Mobilearn-project) HYPERLINK "http://www.mobilearn.org/download/biblio/mobilearn_biblio.txt"http://www.mobilearn.org/download/biblio/mobilearn_biblio.txt Computer Science Bibliography (with search-function). University of Trier HYPERLINK "http://www.informatik.uni-trier.de/~ley/db/index.html"http://www.informatik.uni-trier.de/~ley/db/index.html http://www.informatik.uni-trier.de/~ley/db/indices/a-tree/s/Soloway:Elliot.html (example from database: Elliot Soloway) A Walk on the Wireless Side : Bibliography (teknispainotteinen!) HYPERLINK "http://www.asis.org/Chapters/neasis/pc/programs/11dec2000_bibliography.html"http://www.asis.org/Chapters/neasis/pc/programs/11dec2000_bibliography.html ASIA ASSOCIATION OF COMPUTER ASSISTED LANGUAGE LEARNING - Mobile learning bibliography HYPERLINK "http://www.gyeongju.ac.kr/prof/chongld/callasia/Mobile%20Learning.htm"http://www.gyeongju.ac.kr/prof/chongld/callasia/Mobile%20Learning.htm Portals & Link collections EDNA - Education Network Australia - HYPERLINK "http://www.edna.edu.au/"http://www.edna.edu.au/ IEEE Distributed Systems Online. Research groups and projects HYPERLINK "http://dsonline.computer.org/mobile/mobile-projects.html" http://dsonline.computer.org/mobile/mobile-projects.html M-learning centre HYPERLINK "http://www.e-learningcentre.co.uk/eclipse/m-learningcentre/index.html"http://www.e-learningcentre.co.uk/eclipse/m-learningcentre/index.html M-learning forum HYPERLINK "http://www.pjb.co.uk/m-learning/index.htm"http://www.pjb.co.uk/m-learning/index.htm Mobile / Cellular technology - HYPERLINK "http://www.mobilecomms-technology.com/index.html"http://www.mobilecomms-technology.com/index.html Resources and References / Sherry Hsi. HYPERLINK "http://www.concord.org/~sherry/cilt/resources.html" http://www.concord.org/~sherry/cilt/resources.html Special Interest Groups Cognitive Technology Society - HYPERLINK "http://www.cogtech.org/"http://www.cogtech.org/ Mobilearn SIG - HYPERLINK "http://www.mobilearn.org/sig/sig.htm"http://www.mobilearn.org/sig/sig.htm Research network for Mobile Interaction & Pervasive Social Devices - HYPERLINK "http://mobility.is.lse.ac.uk/index.htm"http://mobility.is.lse.ac.uk/index.htm  4. Conferences and workshops British Educational Communications and Technology Agency (Becta) - HYPERLINK "http://www.becta.org.uk"www.becta.org.uk Expert Technology Seminar: Portable and mobile information devices. 18 June 2003 HYPERLINK "http://www.becta.org.uk/etseminars/presentations/index.cfm?seminar_id=13"http://www.becta.org.uk/etseminars/presentations/index.cfm?seminar_id=13 Expert Technology Seminar: Handheld Technologies for Education. 26 June 2001 HYPERLINK "http://www.becta.org.uk/etseminars/260601/index.html"http://www.becta.org.uk/etseminars/260601/index.html Computer Supported Collaborative Learning (CSCL) - HYPERLINK "http://www.cscl-home.org/"http://www.cscl-home.org/ Community Paper. Search the CSCL papers HYPERLINK "http://newmedia.colorado.edu/cscl/"http://newmedia.colorado.edu/cscl/ Computer Supported Cooperative Work (CSCW) Workshop on Handheld CSCW (CSCW 98) Online Proceedings - HYPERLINK "http://www.teco.edu/hcscw/papers.html"http://www.teco.edu/hcscw/papers.html ACM CSCW 2000: Workshop on Shared Environments to Support Face-to-Face Collaboration. Philadelphia, Pennsylvania, USA, December 2000. Papers available at HYPERLINK "http://www.cpsc.ucalgary.ca/~sdscott/cscw/cscw2000/workshop_papers.html"http://www.cpsc.ucalgary.ca/~sdscott/cscw/cscw2000/workshop_papers.html Doing IT together (IRIS) IRIS 23. (1999) HYPERLINK "http://iris23.htu.se/"http://iris23.htu.se/ IRIS 25. (2002) HYPERLINK "http://www.iris25.cbs.dk/index.html"http://www.iris25.cbs.dk/index.html Interaktiivinen tekniikka koulutuksessa (ITK) ITK 2000 HYPERLINK "http://www.hameenkesayliopisto.fi/itk/julkaisu.htm"http://www.hameenkesayliopisto.fi/itk/julkaisu.htm ITK 2001 HYPERLINK "http://www.hameenkesayliopisto.fi/itk01/abstraktit.html"http://www.hameenkesayliopisto.fi/itk01/abstraktit.html ITK 2002 HYPERLINK "http://www.hameenkesayliopisto.fi/itk02/ohjelma.html"http://www.hameenkesayliopisto.fi/itk02/ohjelma.html ITK 2003 HYPERLINK "http://www.hameenkesayliopisto.fi/itk03/ohjelma.htm"http://www.hameenkesayliopisto.fi/itk03/ohjelma.htm International Seminar on e-Learning 2001 E-learning/m-learning challenges in platforms - Case NokiaHYPERLINK "http://www.unifi.it/notizie/e-learning/contributi/vanska.pdf"  HYPERLINK "http://www.unifi.it/notizie/e-learning/contributi/vanska.pdf"http://www.unifi.it/notizie/e-learning/contributi/vanska.pdf HYPERLINK "http://www.unifi.it/notizie/e-learning/contributi/vanska2_lan.rm"http://www.unifi.it/notizie/e-learning/contributi/vanska2_lan.rm  IEEE International Conference on Advanced Learning Technologies The 3rd IEEE International Conference on Advanced Learning Technologies (ICALT'03) July 09 - 11, 2003 Athens, Greece HYPERLINK "http://csdl.computer.org/comp/proceedings/icalt/2003/1967/00/1967toc.htm"http://csdl.computer.org/comp/proceedings/icalt/2003/1967/00/1967toc.htm (commercial) HYPERLINK "http://80-ieeexplore.ieee.org.pc124152.oulu.fi:8080/xpl/tocresult.jsp?isNumber=27318"http://80-ieeexplore.ieee.org.pc124152.oulu.fi:8080/xpl/tocresult.jsp?isNumber=27318 (free, only from inside oulu.fi domain) IEEE International Workshop on Mobile and Wireless Technologies in Education (WMTE) The First IEEE International Workshop on Wireless and Mobile Technologies in Education (WMTE 2002) HYPERLINK "http://lttf.ieee.org/wmte2002/"http://lttf.ieee.org/wmte2002/ proceedings -osio (commercial - from outside oulu.fi -domain) HYPERLINK "http://www.computer.org/proceedings/wmte/1706/1706toc.htm"http://www.computer.org/proceedings/wmte/1706/1706toc.htm proceedings from ieeeXplore database (free, only from inside oulu.fi domain) HYPERLINK "http://ieeexplore.ieee.org/xpl/tocresult.jsp?isNumber=22273"http://ieeexplore.ieee.org/xpl/tocresult.jsp?isNumber=22273 MLEARN - European conference on learning with mobile devices MLEARN02: European workshop on mobile and contextual learning. June 20th and 21st, University of Birmingham, UK HYPERLINK "http://www.eee.bham.ac.uk/mlearn/program.htm"http://www.eee.bham.ac.uk/mlearn/program.htm (click "presentation") MLEARN03: The second European conference on learning with mobile devices - MLEARN 2003. 19-20 May 2003. Abstacts are available in PDF-format: HYPERLINK "http://www.lsda.org.uk/files/pdf/1421.pdf"http://www.lsda.org.uk/files/pdf/1421.pdf Mobile HCI MOBILE HCI01 Proceedings of Mobile HCI 2001: Third International Workshop on Human Computer Interaction with Mobile Devices, M D Dunlop and S A Brewster (Editors), IHM-HCI 2001 Lille, France, September 2001. Draft Proceedings: HYPERLINK "http://www.cs.strath.ac.uk/~mdd/mobilehci01/procs/"http://www.cs.strath.ac.uk/~mdd/mobilehci01/procs/ MOBILE HCI02 Fourth International Symposium on Human Computer Interaction with Mobile Devices 18-20 September 2002, Pisa (Italy) HYPERLINK "http://hcilab.uniud.it/mobilehci/index.html"http://hcilab.uniud.it/mobilehci/index.html MOBILE HCI03 Fifth International Symposium on Human Computer Interaction with Mobile Devices and Services. September 8-11, 2003, Udine (Italy) HYPERLINK "http://hcilab.uniud.it/mobilehci/index.html"http://hcilab.uniud.it/mobilehci/index.html Mobile Learning - Reaching the Parts that Others Dont Reach HYPERLINK "http://www.ics.ltsn.ac.uk/events/m-learning/prog.html"http://www.ics.ltsn.ac.uk/events/m-learning/prog.html University of Wolverhampton, Telford Campus 23rd June 2003 HYPERLINK "http://www.ics.ltsn.ac.uk/pub/m_learning/index.htm"http://www.ics.ltsn.ac.uk/pub/m_learning/index.htm The Social Science of Mobile learning COMMUNICATIONS IN THE 21ST CENTURY - HYPERLINK "http://21st.century.phil-inst.hu/m-learning_conference/"http://21st.century.phil-inst.hu/m-learning_conference /Friday November 29, 2002, Budapest Ubicomp - HYPERLINK "ubicomp2003"http://ubicomp.org the Annual Conference on Ubiquitous Computing. Previous events: HYPERLINK "http://ubicomp.org/previous_conferences.html"http://ubicomp.org/previous_conferences.html INCLUDEPICTURE \d \z "/cgi-bin/Count.cgi?ft=0&frgb=000000&dd=E|df=mlearning" 2. M-Learning. EU IST project led by LSDA (UK) M_Learning is a European Commission 4.5 million IST project which started in 2002 and ended in September 2004. The Co-ordinating Partner is The Learning and Skills Development Agency whose office is at Citadel Place, Tinworth Street, Vauxhall, London SE11 5EH, UK. Other partners are: CRMPA , Via Ponte don Mellillo, 84084, Fisciano, (Salerno), Italy CTAD, Lincoln House, The Paddocks, 347 Cherry, Hinton Road, Cambridge, CB1 8DH Lecando from Sweden Ultralab at Anglia Polytechnic University, Victoria Road South, Chelmsford, CM1 1LL An article by Stead who is the software director at Cambridge Training and Development Ltd (CTAD), one of the partners in the project., presents the results of the project thus: m-learning: small, engaging and at your leisure m-learning is mobile learning. It is about using the massive growth of mobile technologies to benefit learning and learners. There are several exciting projects underway around the globe at the moment, focusing on different perspectives of m-learning. They cover a broad range of technologies and learners and are starting to show some exciting results. Here are some scenarios for m-learning: I am bored and waiting for a bus. I am taking my driving theory test in a week and am a bit nervous about it, so I load a game onto my phone that lets me practise quiz-style questions while I wait. I see a poster on a wall challenging me to improve my maths. I try the 15 questions, text my answers to the number at the bottom and get an instant assessment (with details of who to contact if I need help). I am studying a foreign language. To practise listening, I call up a phone number that simulates various dialogues with me (e.g. buying a bus ticket) and gives me feedback on my under standing or even on my pronunciation! Some others using slightly better phones: My class of students does a mobile project. I send them around town with a treasure map and as they solve the various puzzles I have left them they take photos of the solution and text them to me. All the pictures and texts are automatically collected onto a web site, so that when they return they can show their friends what they did. I am dropping out of school. I take an assessment and it seems I need to improve my reading, but I am very unmotivated. As part of a technology trial I am lent a PDA-phone with a collection of learning materials matched to my needs, but designed for the small screen: bright, brief, light-hearted, loud. I get to keep the PDA-phone for a couple of weeks, in the process learning to write and draw on it, as well as surfing the web and taking photos! In fact, there are a huge number of possibilities for these PDA-phones, such as sharing pictures or documents, collaborative game playing, reading and writing. All of these examples are real. We have got them working as part of the m-learning project. We are using the seductive power of these new technologies to re-inspire young learners who are dropping out of traditional learning. Research and development has been ongoing for the last two years and many learners have already been trying out these approaches and contributing to their development. What have we learnt? Technology balance: m-learning covers a wide range of technologies. New phones and PDAs come out every few weeks and each has more power than its predecessor. Finding a balance between focusing on a minority (but powerful) phone or a generic (but very outdated) technology standard is essential. That balance will differ depending on your project, but being clear about it from the start will help avoid problems later. Not a PC: It is easy to assume that the learning process will be similar to that using a PC, only at a smaller size. This is not true. In fact both the limits of the technology and the lack of control you have over how and when the learning happens means that you need a different learning model. Bite sized: If you learn on the move, you do it in short sharp bursts and you are often surrounded by distractions (some are on your phone, like the web or other games) so learning must be engaging. Keep a spread: Developing materials that can be used in different forms across different technologies will give the best mileage and stop them getting out of date when new phones are released. Blended learning: The best learning materials are short. They work best when part of a bigger solution like with the student quoted above waiting for the bus: the phone didnt teach him all the theory, it just supported him as he tried to remember it. Collaboration: In every single trial, the learners engaged most with learning that they could do together, either by sharing phones or by passing things between phones. Try to build learning around this. What next? Currently, 100 gadgets of various shapes and sizes are being sent around Britain, Italy and Sweden to (we hope) inspire young learners in all of those places. We have developed various tools and engines to make it quicker to add more materials and have already been contacted by a number of organisations who are interested in running their own m-learning projects. Judging from the surge in interest we have seen in the past six months, it feels as if m-learning is starting to move into mainstream delivery. Initially we were talking to researchers, but now we are being approached by large government departments and organisations interested in real training. What else? We have had some very interesting discussions with deaf learners who are very advanced users of text messaging and are hungry for learning opportunities. We havent yet touched on another rapidly growing aspect of m-learning: location aware technology. We did not use it in our trials because of the wide range of locations we are working in, but it is a powerful way to find out facts and is already in use. For example, as I walk around the museum, my phone knows where I am and can tell me facts about the exhibit I am looking at. Moving to the mainstream The commercial potential of m-learning is becoming apparent in the UK. The current budget for post-16 education and training (below university level) is around 9 billion. A significant amount of this is targeted at what are called 'hard-to-reach learners'. These include the young disaffected people who were our projects original target audience, as well as people in low level jobs; in highly mobile jobs with unpredictable hours that make it hard to commit to a fixed programme; and also people who have limited access to PCs and the Internet. m-learning offers the opportunity to reach out to these people wherever they are and do things that are useful and meaningful. Funding follows outcomes and we have demonstrated some powerful outcomes using these technologies. Current examples include: Health and safety in the workplace: the largest topic that is the subject of training in the UK. We are now starting fully funded projects which allow people to practise the knowledge tests that are legally required of employers, using mobile technology to deliver the questions. m-learning for learning disability: a major UK project to develop learning services for people with various disabilities is underway; there is great interest and excitement from people providing services to the visually impaired, the hearing-impaired, those with major physical needs (such as wheelchair and switch users) and many others. This project is developing mainstream content for such groups as part of its official work programme. m-learning for health: on top of the UKs mainstream training budget there is also a separate set of initiatives that are about developing a more healthy society; these are often associated with regeneration or with preventive medicine. The potential of mobile devices here is being explored in a number of projects; one that we are involved with is using a mix of magazine-style health information with phone-based quizzes and assessment to reach pregnant teenagers in inner-city Birmingham. m-learning for health professionals: we are beginning work with a university which is keen to apply mobile technology to the training of health professionals, using some of the more advanced handsets that are capable of creating and sending video clips as well as running sophisticated software programmes. On-demand information, the ability to share visual images and knowledge testing are just three examples of what is being explored. m-learning for work-based learning: the government has a major commitment to promoting learning in the workplace, where there is often very little technology that can support conventional e-learning. PDAs and more sophisticated handsets with multimedia capabilities are a much more satisfactory solution than having a fixed workstation; there is considerable potential in providing learners with the PDAs or handsets with relevant content already loaded for them to use within a structured, blended learning process that includes face-to-face, phone and text-based and online tutor support. Its important to stress that these opportunities are representative of the mainstream, not small isolated examples. All are carefully structured to comply with mainstream funding formats and requirements. We are in discussion with several of the bodies responsible for vocational education in specific sectors (such as distribution, retail, construction and care) and are developing blended solutions with them that have a mobile element. In our view, this is the early phase of a very large and growing market: blended learning needs to adopt a mobile component. What is important about this project is that it has a focus on presenting learning on mobile phones and not on other wireless devices. This is because of its social context. This context is presented as addressing social and educational problems in young adults. The m-learning project addresses three social/educational problems relating to many young adults in the EU: Poor literacy/numeracy - see e.g. Improving Literacy and Numeracy: A Fresh Start Non participation in conventional education/training Lack of access creating ICT "haves"/"have nots" resulting in inequality of opportunity The project will develop prototype products to provide information and modules of learning via inexpensive portable technologies which are already owned by, or readily accessible for, the majority of EU young adults. This primary social focus is on unemployed and unemployable British youths who refuse to attend colleges or training centres. None of these youths have lap top computers or PDAs. All have mobile phones, which they use constantly. An example of this project 'moving into the mainstream' is given in this report from the Highlands of ScotlandAn example of this project 'moving into the mainstream' is given by this reports from the  Highlands of Scotland: Mobile phones used in adult m-learning project Young adults in Highland who have not benefited from the main-stream education system are being invited to take advantage of a European research and development programme called m-learning. Today, (Thurs 13th May, 12:30) fifteen m-learning research assistants and their mentors meet at Ross County Football Club in Dingwall to discuss the way forward and learn how they could benefit from the m-learning project. The 4.5m, 3 year pan-European research and development project supported by the European Commission s Information Society Technologies programme is being co-ordinated by the Learning and Skills Development Agency (LSDA) and delivered in Highland through a partnership between, The Highland Councils Education, Culture and Sport Service through its Adult Basic Education programme and the Councils Gypsy/Traveller Education Development programme, with the Princes Trust, Calman Trust, and Ross County Football Club. PRIVATE "TYPE=PICT;ALT=Delegates getting to grips with m-learning"INCLUDEPICTURE \d "../../../images/prs/2004/apr-jul/m-learning.jpg"The aim of the m-learning project is to try to re-engage young people into learning in an innovative way that appeals to and is accessible to them. The project is aimed at young adults, aged 16 to 24, who are most at risk of social exclusion in Europe. M-learners are invited to become research assistants in the m-learning project which aims is developing prototype products and services which will deliver information and learning experiences via technologies that are inexpensive, portable and accessible to the majority of EU citizens. Julie Simmons, The Highland Councils, Adult Literacies Strategy Officer and the Highland m-learning project co-ordinator said: "The first m-learning taster session held earlier this month in Ross-shire, north west Sutherland and the Isle of Skye was very successful with 20 m-learning research assistants and mentors attending and will be followed by a longer seven week trial in the same areas plus Lochaber attracting additional m-learning research assistants. "The Highland m-learning pilot is quite unique in that, it is a partnership of organisations working together with a diverse group of learners, rather than a single agency. It is an example of good practice in partnership working as well as an exploration of how new technologies can be used to overcome the problems of rural isolation for learners in remote communities." Councillor Andrew Anderson, Chairman of The Highland Councils Education, Culture and Sport Service said: "The key to this project is the one thing that all the participants have in common, they can all use mobile phones and are proficient in sending and receiving text messages. "The m-learning project is tapping into and investigating how the way in which we use this type of information technology can change the ways in which we learn and how this new approach to learning might attract more young people in the future to improve their basic life-skills and opportunities." Jill Attewell, m-learning Programme Manager at the Learning and Skills Development Agency said: "The geography and the range of social issues found in the Highlands and Islands provides a uniquely challenging environment for testing both the mobile technologies and our hypothesis that these technologies can be used to engage more young people in learning. We are very pleased with the enthusiastic response of the Scottish young people and their mentors and we are looking forward to learning from and with them."  3. MOBILearn. A European Commission IST project led by Giunti Ricerca, Italy The MOBIlearn project, is coordinated by GIUNTI Ricerca and co-funded to the extent of 6.000.000 by the European Commission (IST Programme), and with supporting actions by NSF in the USA and DEST in Australia. The MOBIlearn project involves 24 partners from the European Community, Israel, Switzerland, USA and Australia. The Consortium is formed by: University of Birmingham (UK) Open University (UK) University of Tampere (Finland) Universit Cattolica del Sacro Cuore (Italy) University of Koblenz-Landau (Germany) University of Zurich (Switzerland) Stanford University (USA) MIT OKI (USA) University of Southern Queensland (Australia) education.au limited (Australia) NOKIA Corporation (Finland) COMPAQ Computer (Italy) Sheffield Hallam University (UK) International Centre for Digital Content (UK) Deutche Telekom (Germany) Telecom Italia (Italy) Telefnica I+D (Spain) COSMOTE (Greece) SPACE HELLAS (Greece) Emblaze Systems (Israel) Fraunhofer IFF (Germany) SFERA ENEL (Italy) University for Industry (UK) Liverpool John Moores University (UK) University of Genoa (Italy) pjb Associates (UK) University of Nottingham (UK) The objectives of MOBIlearn are given as: The definition of theoretically-supported and empirically-validated models for: Effective learning/teaching/tutoring in a mobile environment; Instructional design and eLearning content development for mobile learning. The development of a reference mobile learning architecture that is attractive to key actors in Europe and beyond, and that supports: Human interfaces adaptive to the mobile device in use and the nature (e.g. bandwidth, cost) of the ambient intelligence that is available in a given location; Context-awareness tools for exploiting context and capturing learning experience; Integration of mobile media delivery and learning content management systems; Collaborative learning applications for mobile environments. The development of a business model and associated implementation strategies for successful EU-wide deployment of mobile learning, starting from: A study of existing business models and market trends; An appraisal of the external environment. Large-scale use of project results by all interested parties in Europe. In order to achieve the objectives described above, the project work has been organised into workpackages (WPs) which follow the logical phases of the project's life cycle. These workpackages are given as: WP1 - Management WP2 - User requirements and evaluation WP3 - Learning Objects collection and generation WP4 - Pedagogical methodologies and paradigms WP5 - Adaptive human interfaces subsystem WP6 - Context awareness subsystem WP7 - Learning content management subsystem WP8 - Mobile media delivery subsystem WP9 - Collaborative learning subsystem WP10 - System design and integration WP11 - User trials WP12 - Research on business model and exploitation WP13 - Dissemination The MOBILearn project has also developed a SIG (Special Interest Group) on mobile learning with many hundreds of members throughout the world and has played a major role in the international conferences MLEARN 2003 and MLEARN 2004. The MOBILearn project ended in early 2005. 4. T H Brown, Towards a model of m learning for Africa An important contribution to the literature of mobile learning was made by Brown, from Pretoria in South Africa. His thesis is that there are few computers or laptops for e-learning in the area in which he works but all the prospective students have mobile phones, and this makes mobile learning a leading candidate for his students. He writes: M-learning is a natural extension of e-learning and has the potential to make learning even more widely available and accessible than we are used to in existing e-learning environments. The role that communication and interaction plays in the learning process is a critical success factor. It is within this context that m-learning can contribute to the quality of education. It offers opportunities for the optimising of interaction between lecturers and learners, among learners and among members of COPs (communities of practice). Wireless and mobile technologies also make it possible to provide learning opportunities to learners that are either without infrastructure for access (example rural learners) or continually on the move (example business professionals). He describes the value of m-learning for Africa: Ones first impressions and perceptions when thinking about the ideal target market for m-learning would probably look like this: A first world learner population that is already highly ICT literate and is either in full-time employment or merely prefers studying at their own pace, place and time. This description does not fit the majority of learners in Africa though. Why then m-learning in Africa? Well, the answer is quite interesting. Because of the lack of infrastructure for ICT (cabling for Internet and telecom) in certain areas in Africa, the growth of wireless infrastructure is enormous - even more rapid than in many first world countries. The adoption rate of mobile technologies in Africas developing countries is among the highest rates globally and forecasts estimate almost 100 million mobile users in Africa by 2005. Between 1997 and 2001, the number of mobile phone subscribers in Africa annually had a triple-digit growth rate. We can therefore differentiate between two ideal target markets for m-learning: learners that are either without infrastructure and access or learners that are continually on the move. In other words: First world learners who are the workforce on the move with state of the art mobile devices and Third world rural or remote area learners who have mobile phones. Towards a model for m-learning in Africa To assist in developing a model for m-learning in Africa, it is very useful to have a look at an existing m-learning project in Africa. The University of Pretoria started using mobile phone support during 2002 in three existing programmes of the Faculty of Education, namely: BEd (Hons): Education Management, Law & Policy ACE: Education Management (ACE = Advanced Certificate in Education) ACE: Special Needs Education This m-learning pilot project was launched based on the fact that more than 99% of the 1725 learners enrolled for these three programmes by the end of October 2002, had mobile phones. The profile of these learners is as follows: 100% are full-time employees (teaching) 77.4% are English second language speakers 22.6% are English first language speakers 83.8% are between the age of 31 50 13.9% are younger than 31 66.4% are women 97.3% are non-white 0.4% have access to e-mail 99.4% have a mobile phone The majority of these learners live in deep rural areas with little or no fixed line telecom infrastructure. From a quality and financial point of view, the successes are also significant. Using print and the postal service to distribute the necessary information to learners would have been more than 20 times the cost of the bulk SMSs. While the SMSs provide immediate and JIT (just-in-time) information, the posted information would have taken between 3 and 18 days (depending on the remoteness of the learner) to reach all the learners. Lessons learned from the project discussed above lead to the establishment of a few important premises for m-learning in Africa which can be summarised as follows: M-learning is a supportive mode of education and not a primary mode of education. M-learning provides flexibilities for various learning- and life-styles. The most appropriate mobile device for learners in Africa is a mobile phone. Possibilities and latest developments in mobile technologies must be tested against practicality, usability and cost-effectiveness. The use of multimedia on mobile phones must be tested against the envisaged leaning outcomes. The major focus of m-learning should be more on communication and interaction than on content. A model for m-learning in Africa via mobile phone 2005 Learners only have periodic access to the Internet via PCs at learning or community centres. During these periods of access, the focus is on: downloading of content access to articles/study materials/resources/etc e-mail/bulletin board/chat room (communication and interaction) working through multimedia and /or simulations on CD-ROM Learners use mobile phones on a daily basis. Academic support for learners via SMS, MMS and WAP: communication and interaction from and with educational institution communication and interaction with peer learners and study groups browsing e-learning course material downloading study guides/manuals receive tutorial letters complete multiple choice assessment with immediate feedback send template based multimedia messages to institution (templates designed and provided by institution) generic feedback on assignments and examinations motivational messages tutor services Administrative support via SMS, MMS, WAP and EPSS, integrated with the Internet: downloading of material (sections of learning materials, assignments, letters, etc.) receive course schedule and calendar administrative information (reminders, notifications, urgent information, etc.) access to institutions M-portal on the web access to examination and test marks via mobile service number or M-portal access to financial statements and registration data via mobile service number daily tips It can be expected that, within the next few years, wireless and mobile technologies will develop beyond what we currently expect. The seamless integration of online and wireless technologies, with accompanying m-LMSs, user friendly interfaces and mobile devices, will bring new meaning to our understanding and implementation of e-learning and m-learning. The role of m-learning in the future of e-learning in Africa should not be underestimated. M-learning in Africa is a reality that will continue to grow in form, stature and importance. It will become the learning environment of choice. Dr Brown subsequently delivered the keynote address at the Mlearn 2004 conference at Lake Bracciano in Italy in July 2004. The title of his address was 'Exploring future learning paradigms. Will m-learning survive?' Dr Brown provides this 2005 update: M-learning developments in Africa INTRODUCTION M-learning is a natural extension of e-learning and has the potential to make learning even more widely available and accessible than we are used to in existing e-learning environments. The role that communication and interaction plays in the learning process is a critical success factor. It is within this context that m-learning can contribute to the quality of education. It offers opportunities for the optimization of interaction between lecturers and learners, among learners and among members of COPs (communities of practice). Wireless and mobile technologies also make it possible to provide learning opportunities to learners that are either without infrastructure for access (example rural learners) or continually on the move (example business professionals). Why m-learning in Africa? Ones first impressions and perceptions when thinking about the ideal target market for m-learning would probably look like this: a first world learner population that is already highly ICT literate, uses the latest handheld device and is either in full-time employment or merely prefers studying at their own pace, place and time. This description does not fit the majority of learners in Africa though. Why then m-learning in Africa? Well, the answer is quite interesting. Because of the lack of infrastructure for ICT (cabling for Internet and telecom) in certain areas in Africa, the growth of wireless infrastructure is enormous - even more rapid than in many first world countries. The East African (July 8, 2002) reported that: the communications sector in Uganda is growing rapidly. Nua Internet Surveys (July 15, 2002) reported that, according to the National Information and Communication Technology Policy, the number of mobile phone subscribers in Uganda grew from 3,500 in 1996 to a total of 360,000 in 2002. Wachira (2003) reported the following about Kenya: When Vodafone UK sent Michael Joseph to Kenya in July 2000 to set up Safaricom, a cell-phone service operator jointly owned by Telkom Kenya, he did not expect the subscriber base to grow beyond 50,000 connections. Today, both Safaricom and rival KenCell Communications (partly owned by Vivendi) have nearly 1.3 million cell-phone subscribers. This set-up is deeply rooted in the traditional African communal mode of living, which many urban dwellers havent abandoned. Shapshak (2002) reported that the adoption rate of mobile technologies in Africas developing countries is among the highest rates globally and forecasts estimate almost 100 million mobile users in Africa by 2005. Between 1997 and 2001, the number of mobile phone subscribers in Africa annually had a triple-digit growth rate. Mobile subscribers in Africa have risen further and increased by over 1000% between 1998 and 2003 to reach 51.8m (ITU, 2004). It is thus obvious that the adoption rate of mobile technologies is exceptional in Africa. According to Brown (2004), we can therefore differentiate between two ideal target markets for m-learning: learners that are either without infrastructure and access or learners that are continually on the move. In other words: first world learners who are the workforce on the move with state of the art mobile devices and third world rural or remote area learners who have mobile phones. SUMMARY OF CURRENT M-LEARNING ACTIVITIES AND PROJECTS IN AFRICA In some countries there are many projects and in others m-learning is still non-existent. The majority of projects outside of South Africa but still in Sub-Saharan Africa, are funded and supported by European and USA agencies. In Kenya, for example, there are several EU funded projects with onsite support from personnel from various European countries. The summary below provides an overview of activities across the African continent. Mobile phones and SMSs are used for: Administrative learning support: administrative information; access to examination and test marks via mobile service number or m-portal; access to financial statements and registration data via mobile service number or m-portal. Academic learning support: communication and interaction (bulk SMS/IVR); assessment (MCQs/quizzes); feedback on assignments and tasks; and motivational and instructional messages. The integration of m-learning with established e-learning environments: M-portals and SMS-gateways: SMS-portal integrated with the LMS/LCMS [e.g. WebCT]); mobile tutoring; mobile blogging (moblogging); m-assessment (e-assessment on mobile devices); and collaborative learning and discussion groups. Wireless environments: pilot wireless classrooms; and hot spots and wireless LANs on campus. The use of PDAs, Smartphones and Pocket PCs: Classroom tools for note taking, scheduling, etc Beaming (via Bluetooth) in classrooms to share notes, hand in assignments, etc. Assessment: assessing performance and providing automated results and feedback Coursework, scheduling and assignments in wireless environments; language learning through SMS JIT on-the-spot, e.g. medical resources on PDA; ME-learning (personalised, appreciation for own learning process) Mobile composing (music composition on PDAs) Contextual and locational awareness, e.g. at museums; Mobile tutoring Mobile blogging (moblogging) Courseware and multimedia on PDAs, including distribution and streaming Assessment Experiential learning and fieldwork Collaborative learning and discussion groups SOME EXAMPLES To provide more specific examples of some of the m-learning projects and activities in Africa, I would like to share the following examples at my own institution, the University of Pretoria, in South Africa. Examples of projects with PDAs: At the University of Pretoria, two projects have been launched using personal digital assistants (PDAs). In the first project, an M-learning project in the Faculty of Health Sciences, PDAs were used in clinical assessment sessions of medical students. Performance was assessed and automated results and feedback provided. The project leader is Prof Ina Treadwell of the Facultys Skills Laboratory. Project software was funded by HaPerT software in Vienna, Austria. Research is being done on the impact of PDA use on assessment quality; the impact of PDA use on student performance; and the impact on efficiency and effectiveness (impact on administrative load, time, paper work, human errors, calculation errors, record keeping, duplication, costs, etc). As the project is still in progress, no official results are available yet. Feedback is already very positive regarding efficiency, effectiveness and cost savings. In the second project, an M-learning project in the Faculty of Engineering, Built Environment and Information Technology, students in a fourth year course have been issued with PDAs to use within a pilot wireless e-learning environment. PDAs are used for queries, content delivery, interactive distributed simulations, notices, database access, collaboration, etc. The project leader is Prof Etienne Barnard of the Universitys Faculty of Electrical, Electronic and Computer Engineering. The project is funded by Hewlett Packard. In this project research is being done on Human Language Technologies (HLT) (specifically in the fields of speech recognition and speech-to-text, and voice user interfaces); the ability to stimulate collaboration with PDAs; mobile sharing of software and resources; multi-user applications and resources (multiplayer games are very popular); and wireless VoIP. As the project is still in progress, no official results are available yet. Examples of the use of bulk SMS for administrative support: The University of Pretoria started using mobile phone support during 2002 in three paper-based distance education programmes because more than 99% of the rural students had mobile phones. This is still the case. Currently nearly 98% of these students have mobile phones. The profile of these students in 2002 was as follows: The majority live in rural areas 100% are full-time employees (teaching) 77.4% are English second language speakers 83.8% are between the age of 31 and 50 66.4% are women 0.4% have access to e-mail 99.4% have a mobile phone The majority of these learners live in deep rural areas with little or no fixed line telecom infrastructure. Mobile phone support to these rural distance learning students entails sending bulk, pre-planned SMSs to: all students; students of a specific programme for general administrative support as well as motivational support; specific groups of students extracted from the data-base for specific administrative support (customised group SMS); and small group or individual SMSs to specific students extracted from the data-base on an individual basis for specific administrative support. Some examples of SMSs sent for administrative support are provided in Table A. SMS message PurposeResultDear Student. Your study material was posted to you today. Enquire in time, quote your tracking number: PE123456789ZA, at your post office. UPStudents do not visit their rural post offices very often and this leads to many returned packages If students know about a dispatch, they make an effort to fetch packages timelySignificant drop in returned packages and accompanying costs If you have not submitted Assignment 2, due to late dispatch of study material, you may submit before 19 Sept. Do this urgently to help you pass your exam. UPExtension of assignment submission date due to a late dispatch of study material Encouragement to complete the assignment Normal assignment submission statistics ACE Edu Management contact session block 1 from 7-9 July for modules EDM 401 EDO 401 ONLY, changed to Town Hall Main Street KOKSTAD. New letter posted. UPUrgent notification of a venue change for a specific contact sessionAll the students arrived at the correct venue (as far as we know)Dear Student. We have not received your registration for the Oct exam. Please fax registration form or letter not later than Thursday 31 July. UPEncouragement for exam registration Notification of the deadline for exam registrationIncrease in the number of exam registrations compared to previous examsApril exam proved that students attending contact sessions are more successful. Please attend July contact session. Register per fax before or on Friday 6 July. UPEncouragement for contact session registration Notification of the deadline for contact session registration58% of the learners registered before the closing date vs the normal rate of below 40% Table A: Examples of administrative support through bulk SMS The advantages and successes have already been significant. In response to a reminder for registration for contact sessions, 58% of the learners registered before the closing date compared to the normal expected percentage of below 40%. In response to a reminder of the contact session dates, 95% of the learners that registered for the contact sessions, attended. Learners respond in mass and almost immediately on information provided in SMS-messages. From a logistical and financial point of view, the successes are also significant. Using print and the postal service to distribute the necessary information to learners would have been more than 20 times the cost of the bulk SMSs. While the SMSs provide immediate and JIT (just-in-time) information, the posted information would have taken between 3 and 18 days (depending on the remoteness of the learner) to reach all the learners. The use of bulk SMS for academic learning support: The University of Pretoria started using SMS for academic learning support in November 2004 in a module of one of the three paper-based distance education programmes in the Faculty of Education, namely ACE: Special Needs Education: Module LPO402. The pilot project comprises four categories of asynchronous academic interventions during the six-month cycle of this module from October 2004 to April 2005. The four categories are: Academic instructional message (regular bulk type SMS messages). IVR (interactive voice response) system for FAQs (students phone in to a FAQ number and receive answers from the programmed system). SMS quizzes (MCQs are sent to students and a simple answer choice is replied via SMS. Answers and feedback are provided on each quiz). SMS question-answer system (students ask questions via SMS regarding a given pre-selected topic and they are then answered automatically by the system via a comprehensive programmed matching system [text database]). Some examples of SMSs sent for academic support are provided in Table B. CATEGORYSMS MESSAGE / VOICE RESPONSEPURPOSEENVISAGED OUTCOMEInstructionLPO 402 student: study section on Assets p43-44 in Tutorial Letter 1 before answering 1.4 of Assign 1. This is also important for your Project & Assign 2. UP To provide a study tip for a difficult assignment question that normally gets answered incorrectly by students; to prepare students for contact sessions; and to provide a hint for the project and follow-up assignment. An increase in the quality of assignment answers; and an increase in the quality of contact session interaction.IVR (Interactive Voice Response)SMS message: LPO 402 student: phone 0825557777 to hear more about the most import concept in this module, theasset-based approach. UP Voice message when student reaches 082555777: Hello LPO 402 student. We will now discuss some frequently asked questions on the asset-based approach that will enhance your understanding of this important concept. Press 1 to hear what the asset-based approach is. Press 2 to hear what makes it so unique. Press 3 to hear why you should use it. Further voice responses are available then at each number indicated. To provide a personalised feel to the automated learning support. Students can listen to mini lectures and explanations in the voice of their teacher.An increase in learning motivation as well as an enhancement of learning with deeper understanding of certain key concepts. It also personalise the interaction. All these needs further research to confirm the anticipated outcomes.Q&ADear student: SMS your questions (1 question per 1 SMS) on the topic: ECO-SYSTEMIC APPROACHES to: 0825558888To provide students the opportunity to clarify issues and questions without the high cost of a lengthy telephone call; to provide asynchronous learning support; and to lessen the impact on the call centre or the facultys telephone tutoring. An enhancement of achieving the desired learning outcomes. Other successes have not yet been determined. This needs further research.QuizzesFirst SMS message: 1st question: Asset-based initiatives are clarified in a) learning guide p14, b) Assets textbook p14, c) tutorial letter p5. Reply with a, b, or c & send SMS if reply was correct: Correct! The asset-based approach is eco-systemic. Eco-systemic approaches emphasize a) interrelatedness, b) individuality, c) neither. Press & send SMS if reply was incorrect: A needs-based approach emphasizes individuality and an asset-based approach emphasizes interrelatedness. Press C & send [And it continues so forth for up to 5 questions] Last SMS in quiz: Correct! You are on your way to reaching the 2nd and 3rd outcomes of this unit. Now read p 15-18 in learning guide. Good luck! ByeTo review important content; to provide tutoring in order to reach the desired learning outcomes; and to provide remedial support on identified learning shortcomings. The envisaged outcome is an improvement in the quality of assignment answers and the achievement of the desired learning outcomes. Other successes have not yet determined. This needs further research. Table B: Examples of academic support through bulk SMS Important to note is that the limitation of having only 160 characters available (including spaces) for a SMS text message poses some very interesting challenges when it comes to the formulation of SMS messages. It is a real challenge to formulate the correct message that provides the exact information you want to communicate without leaving possibilities of misunderstandings or misinterpretations. One bad formulated SMS can create lots of chaos with financial and many other implications. PREMISES FOR M-LEARNING IN AFRICA - LESSONS LEARNT FROM PILOT STUDIES AT THE UNIVERSITY OF PRETORIA Lessons learned from the project discussed above lead to the establishment of a few important premises for m-learning in Africa which can be summarised as follows: M-learning is a supportive mode of education and not a primary mode of education. M-learning provides flexibilities for various learning- and life-styles. The most appropriate mobile device for learners in Africa is a mobile phone. Possibilities and latest developments in mobile technologies must be tested against practicality, usability and cost-effectiveness. The use of multimedia on mobile phones must be tested against the envisaged leaning outcomes. The major focus of m-learning should be more on communication and interaction than on content. An ideal model for m-learning in Africa might look far more advanced by 2010 than what is currently used in pilot projects. We should, however, keep in mind that issues such as the cost of mobile and wireless technologies to the user and ICT literacy will probably still restrict some learners in Africa to the use of mobile phones for a few years. The cost of more advanced mobile technologies will eventually decline as the technologies continue to develop, but m-learning in Africa will be through mobile phones for quite a while. CONCLUSION M-learning has already started to play a very important role in e-learning in Africa. It should be noted that m-learning has brought e-learning to the rural communities of Africa to learners that we never imagined as e-learning learners just a few years ago. M-learning is the gateway to e-learning for most learners in Africa as the rapidly growing wireless infrastructure increasingly fulfils their access needs. Africa is actually leapfrogging from an unwired, non-existent e-learning infrastructure to a wireless e-learning infrastructure. The statistics in this regard are already significant proof of this process. The role of m-learning in the future of e-learning in Africa should not be underestimated. M-learning in Africa is a reality that will continue to grow in form, stature and importance. It will become the learning environment of choice. REFERENCES Brown, TH. (2004). The role of m-learning in the future of e-learning in Africa. In: Distance Education and Technology: Issues and Practice, 197-216, Open University of Hong Kong Press, Hong Kong, China. ITU (2004). Africa The worlds fastest growing mobile market: Does mobile technology hold the key to widening access to ICTs in Africa? Article in M2 Presswire, 26 April, 2004. [ITU = International Telecommunication Union] Shapshak, D. (2002). Unwiring Africa. DigAfrica 2001 [On-line], Digital Digest. Available: http://groups.yahoo.com/group/DigAfrica The East African July 8, (2002). Ugandan Internet & mobile use soars. Newspaper article cited in TAD Consortium August 2002 Information Update No. 2, Telematics for African Development Consortium, SAIDE, Johannesburg, South Africa. Wachira, N. (2003): Wireless in Kenya takes a village. Article in Wired. Cited in TAD Consortium February 2003 Information Update No. 2, Telematics for African Development Consortium, SAIDE, Johannesburg, South Africa. 5. From elearning to mlearning EU Leonardo da Vinci project led by Ericsson This was a groundbreaking European Commission Leonardo da Vinci project which defined 'mobile learning' as the provision of education and training on personal digital assistants (PDAs), smartphones and mobile phones, thus eliminating wired computers and laptops from the field. The project solved the problems of presenting mobile learning on PDAs be developing a 1000 A4 page course for PDAs, and then using Microsoft Reader to create a comfortable study environment for the student, with mobile corrections of assignment and communication with the tutor and fellow students. The project grappled with the problems of constructing a satisfactory learning environment on smartphones and mobile phones and made considerable progress in providing solutions for these issues. Here is the project homepage:  The address is  HYPERLINK "http://learning.ericsson.net/mlearning2/old_sites/index.html" http://learning.ericsson.net/mlearning2/old_sites/index.html. An international conference entitled 'mLearning: The Cutting Edge' was held and the book of the project mLearning - the next generation of learning was published. 6. Proceedings IEEE International Workshop on Wireless and Mobile Technologies in Education, Vxj, Sweden When one is studying a new form of educational or training strategy or a new sector of educational or training provision, it is important to analyse conference proceedings. New formats and new sectors are first presented at international conferences and the proceedings of these conferences are important for charting new developments. It is for this reason that a full listing of the papers presented at the IEEE international conference on wireless and mobile technologies in education held at Vxj, Sweden is presented here. This presentation will give the reader a listing of the major themes in mobile learning and the names of many of the leading authorities on mobile learning today. HYPERLINK "../../indices/a-tree/m/Milrad:Marcelo.html"Marcelo Milrad, HYPERLINK "../../indices/a-tree/h/Hoppe:Heinz_Ulrich.html"Heinz Ulrich Hoppe, HYPERLINK "../../indices/a-tree/k/Kinshuk:.html"Kinshuk (Eds.): Proceedings IEEE International Workshop on Wireless and Mobile Technologies in Education, August 29-30, 2002, Vxj, Sweden. IEEE Computer Society 2002, ISBN 0-7695-1706-4 Keynote Speech HYPERLINK "../../indices/a-tree/r/Roschelle:Jeremy.html"Jeremy Roschelle, HYPERLINK "../../indices/a-tree/p/Patton:Charles.html"Charles Patton, HYPERLINK "../../indices/a-tree/p/Pea:Roy_D=.html"Roy D. Pea To Unlock the Learning Value of Wireless Mobile Devices, Understand Coupling. HYPERLINK "http://computer.org/proceedings/wmte/1706/17060002abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) Long Papers HYPERLINK "../../indices/a-tree/c/Chang:Chih=Yung.html"Chih-Yung Chang, HYPERLINK "../../indices/a-tree/s/Sheu:Jang=Ping.html"Jang-Ping Sheu: Design and Implementation of Ad Hoc Classroom and eSchoolbag Systems for Ubiquitous Learning. 8-14 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060008abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/c/Chen:Yuh=Shyan.html"Yuh-Shyan Chen, HYPERLINK "../../indices/a-tree/k/Kao:Tai=Chien.html"Tai-Chien Kao, HYPERLINK "../../indices/a-tree/s/Sheu:Jang=Ping.html"Jang-Ping Sheu, HYPERLINK "../../indices/a-tree/c/Chiang:Chao=Yu.html"Chao-Yu Chiang: A Mobile Scaffolding-Aid-Based Bird-Watching Learning System. 15-22 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060015abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/c/Curtis:Michael.html"Michael Curtis, HYPERLINK "../../indices/a-tree/l/Luchini:Kathleen.html"Kathleen Luchini, HYPERLINK "../../indices/a-tree/b/Bobrowsky:William.html"William Bobrowsky, HYPERLINK "../../indices/a-tree/q/Quintana:Chris.html"Chris Quintana, HYPERLINK "../../indices/a-tree/s/Soloway:Elliot.html"Elliot Soloway: Handheld Use in K-12: A Descriptive Account. 23-30 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060023abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/d/Davis:Sarah_M=.html"Sarah M. Davis: Research to Industry: Four Years of Observations in Classrooms Using a Network of Handheld Devices. 31-38 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060031abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/d/DiGiano:Chris.html"Chris DiGiano, HYPERLINK "../../indices/a-tree/y/Yarnall:Louise.html"Louise Yarnall, HYPERLINK "../../indices/a-tree/p/Patton:Charles.html"Charles Patton, HYPERLINK "../../indices/a-tree/r/Roschelle:Jeremy.html"Jeremy Roschelle, HYPERLINK "../../indices/a-tree/t/Tatar:Deborah_G=.html"Deborah G. Tatar, HYPERLINK "../../indices/a-tree/m/Manley:Matt.html"Matt Manley: Collaboration Design Patterns: Conceptual Tools for Planning for The Wireless Classroom. 39-47 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060039abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/h/Hsi:Sherry.html"Sherry Hsi: The Electronic Guidebook: A Study of User Experiences Using Mobile Web Content in a Museum Setting. 48-54 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060048abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/k/Ketamo:Harri.html"Harri Ketamo: xTask - Adaptable Working Environment. 55-62 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060055abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/l/Liu:Tzu=Chien.html"Tzu-Chien Liu, HYPERLINK "../../indices/a-tree/w/Wang:Hsue=Yie.html"Hsue-Yie Wang, HYPERLINK "../../indices/a-tree/l/Liang:Jen=Kai.html"Jen-Kai Liang, HYPERLINK "../../indices/a-tree/c/Chan:Tak=Wai.html"Tak-Wai Chan, HYPERLINK "../../indices/a-tree/y/Yang:Jie=Chi.html"Jie-Chi Yang: Applying Wireless Technologies to Build a Highly Interactive Learning Environment. 63-70 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060063abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/l/Lundin:Johan.html"Johan Lundin, HYPERLINK "../../indices/a-tree/m/Magnusson:Maria.html"Maria Magnusson: Walking and Talking - Sharing Best Practice. 71- HYPERLINK "http://computer.org/proceedings/wmte/1706/17060071abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) Short Papers HYPERLINK "../../indices/a-tree/d/Desmoulins:Cyrille.html"Cyrille Desmoulins, HYPERLINK "../../indices/a-tree/m/Mille:Dominique.html"Dominique Mille: Pattern-Based Annotations on E-Books: From Personal to Shared Didactic Content. 82-85 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060082abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/d/Divitini:Monica.html"Monica Divitini, HYPERLINK "../../indices/a-tree/h/Haugalokken:Ove_Kristian.html"Ove Kristian Haugalokken, HYPERLINK "../../indices/a-tree/n/Norevik:Per=Arne.html"Per-Arne Norevik: Improving Communication through Mobile Technologies: Which Possibilities? 86-90 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060086abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/f/Farooq:Umer.html"Umer Farooq, HYPERLINK "../../indices/a-tree/s/Schafer:Wendy.html"Wendy Schafer, HYPERLINK "../../indices/a-tree/r/Rosson:Mary_Beth.html"Mary Beth Rosson, HYPERLINK "../../indices/a-tree/c/Carroll:John_M=.html"John M. Carroll: M-Education: Bridging the Gap of Mobile and Desktop Computing. 91-94 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060091abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/k/Klopfer:Eric.html"Eric Klopfer, HYPERLINK "../../indices/a-tree/s/Squire:Kurt.html"Kurt Squire, HYPERLINK "../../indices/a-tree/j/Jenkins:Henry.html"Henry Jenkins: Environmental Detectives: PDAs as a Window into a Virtual Simulated World. 95-98 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060095abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/k/Kusunoki:Fusako.html"Fusako Kusunoki, HYPERLINK "../../indices/a-tree/s/Sugimoto:Masanori.html"Masanori Sugimoto, HYPERLINK "../../indices/a-tree/h/Hashizume:Hiromichi.html"Hiromichi Hashizume: Toward an Interactive Museum Guide System with Sensing and Wireless Network Technologies. 99-102 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060099abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/l/Lehner:Franz.html"Franz Lehner, HYPERLINK "../../indices/a-tree/n/N=ouml=sekabel:Holger.html"Holger Nsekabel: The Role of Mobile Devices in E-Learning - First Experiences with a Wireless E-Learning Environment. 103-106 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060103abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/l/Luchini:Kathleen.html"Kathleen Luchini, HYPERLINK "../../indices/a-tree/b/Bobrowsky:William.html"William Bobrowsky, HYPERLINK "../../indices/a-tree/c/Curtis:Michael.html"Michael Curtis, HYPERLINK "../../indices/a-tree/q/Quintana:Chris.html"Chris Quintana, HYPERLINK "../../indices/a-tree/s/Soloway:Elliot.html"Elliot Soloway: Supporting Learning in Context: Extending Learner-Centered Design to the Development of Handheld Educational Software. 107-111 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060107abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/m/Mifsud:Louise.html"Louise Mifsud: Alternative Learning Arenas - Pedagogical Challenges to Mobile Learning Technology in Education. 112-116 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060112abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/m/Milrad:Marcelo.html"Marcelo Milrad, HYPERLINK "../../indices/a-tree/p/Perez:Juan.html"Juan Perez, HYPERLINK "../../indices/a-tree/h/Hoppe:Heinz_Ulrich.html"Heinz Ulrich Hoppe: C-Notes: Designing a Mobile and Wireless Application to Support Collaborative Knowledge Building. 117-120 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060117abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/n/Ny=iacute=ri:Krist=oacute=f.html"Kristf Nyri: Towards a Philosophy of M-Learning. 121-124 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060121abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/p/Pinkwart:Niels.html"Niels Pinkwart, HYPERLINK "../../indices/a-tree/s/Sch=auml=fer:Christian.html"Christian Schfer, HYPERLINK "../../indices/a-tree/h/Hoppe:Heinz_Ulrich.html"Heinz Ulrich Hoppe: Lightweight Extensions of Collaborative Modeling Systems for Synchronous Use on PDA's. 125-129 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060125abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/s/Sepp=auml=l=auml=:Pauliina.html"Pauliina Seppl, HYPERLINK "../../indices/a-tree/a/Alam=auml=ki:Harri.html"Harri Alamki: Mobile Learning and Mobility in Teacher Training. 130-135 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060130abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/s/Sepp=auml=l=auml=:Pauliina.html"Pauliina Seppl, HYPERLINK "../../indices/a-tree/s/Sariola:Janne.html"Janne Sariola, HYPERLINK "../../indices/a-tree/k/Kyn=auml=slahti:Heikki.html"Heikki Kynslahti: Mobile Learning in Personnel Training of University Teachers. 136-139 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060136abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/s/Sm=oslash=rdal:Ole.html"Ole Smrdal, HYPERLINK "../../indices/a-tree/g/Gregory:Judith.html"Judith Gregory, HYPERLINK "../../indices/a-tree/l/Langseth:Kari_Jeanette.html"Kari Jeanette Langseth: PDAs in Medical Education and Practice. 140-146 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060140abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/s/Stone:Andy.html"Andy Stone, HYPERLINK "../../indices/a-tree/b/Briggs:Jonathan.html"Jonathan Briggs, HYPERLINK "../../indices/a-tree/s/Smith:Craig.html"Craig Smith: SMS and Interactivity - Some Results from the Field, and its Implications on Effective Uses of Mobile Technologies in Education. 147-151 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060147abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/v/Vavoula:Giasemi_N=.html"Giasemi N. Vavoula, HYPERLINK "../../indices/a-tree/s/Sharples:Mike.html"Mike Sharples: KLeOS: A Personal, Mobile, Knowledge and Learning Organisation System. 152- HYPERLINK "http://computer.org/proceedings/wmte/1706/17060152abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) Posters HYPERLINK "../../indices/a-tree/a/Attewell:Jill.html"Jill Attewell, HYPERLINK "../../indices/a-tree/g/Gustafsson:Mikael.html"Mikael Gustafsson: Mobile Communications Technologies for Young Adult Learning and Skills Development (m-Learning). 158-160 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060158abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/c/Casas:Roberto.html"Roberto Casas, HYPERLINK "../../indices/a-tree/c/Cuartielles:David.html"David Cuartielles, HYPERLINK "../../indices/a-tree/f/Falco:Jorge.html"Jorge Falco, HYPERLINK "../../indices/a-tree/m/Malmborg:Lone.html"Lone Malmborg: Positioning Technologies in Learning. 161-162 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060161abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/c/Chan:Tony.html"Tony Chan, HYPERLINK "../../indices/a-tree/s/Sharples:Mike.html"Mike Sharples: A Concept Mapping Tool for Pocket PC Computers. 163-164 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060163abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/h/Hong:Hong.html"Hong Hong, HYPERLINK "../../indices/a-tree/k/Kinshuk:.html"Kinshuk: Mobile Agents in Adaptive Learning Systems. 165-166 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060165abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/k/Ketamo:Harri.html"Harri Ketamo: mLearning for Kindergarten's Mathematics Teaching. 167-168 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060167abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/k/Kiili:Kristian.html"Kristian Kiili: Evaluating WAP Usability: "What Usability?". 169-170 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060169abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/l/Lundin:Johan.html"Johan Lundin, HYPERLINK "../../indices/a-tree/t/Taghizadeh:Farshad.html"Farshad Taghizadeh: Techniques for Synchronizing Distributed Participants in a Net-Scenario. 171-173 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060171abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/u/Uther:Maria.html"Maria Uther: Mobile Internet Usability: What Can 'Mobile Learning' Learn from the Past? 174-176 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060174abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) HYPERLINK "../../indices/a-tree/w/Waycott:Jennifer.html"Jennifer Waycott: An Evaluation of the Use of PDAs for Reading Course Materials. 177-178 HYPERLINK "http://computer.org/proceedings/wmte/1706/17060177abs.htm"Electronic Edition (HYPERLINK "http://www.computer.org/publications/dlib/index.htm"IEEE Computer Society DL) 7. Mobile Learning: Reaching the Parts That Others Dont Reach" University of Wolverhampton, Telford Campus At the University of Wolverhampton on 23 June 2003 a workshop was held under the title Mobile Learning: Reaching the Parts That Others Dont Reach. Again the prodeedings of this workshop are considered important for the evolution of the new field of mobile learning and the presentations made are listed here. This presentation will again give the reader a listing of the major themes in mobile learning and the names of many of the leading authorities on mobile learning today. PDAs in FE and HE Prof Ted Smith, Techlearn The Nuts and Bolts of PDAs Jon Trinder, University Of Glasgow Addressing Retention with SMS, WAP and WWW. Brendan Riordan, University of Wolverhampton Mobile Learning on a Grand Scale Carol Savill-Smith, LSDA M-portal - Interface Issues Alice Mitchell/Kris Popat, Ultralab Teaching Programming A Dogs Life Martyn Colliver, Warwick School Evaluating a Low Specification Wirelessly Connected PDAs as a Means Supporting Learning Andy Ramsden, University of Bristol Mobile Learning- Not How it Could, but Rather Why it Would be Used Chris Tompsett, Kingston University PDAs as Part of Learning Portfolio Roger Kneebone, Imperial College London Evaluation Issues John Traxler, National ICT Research Centre 8. MLEARN 2003 - LEARNING WITH MOBILE DEVICES Another major conference jointly organised by the two major European Commission IST projects, m-learning from the United Kingdom and MOBIlearn from Italy. Day 1 Monday 19th May 2003 10.00 10.30am Registration and coffee 10.30 10.45am Welcome to the Conference Jill Attewell (on behalf of the Conference Programme Committee) m-Learning Programme Manager, Learning and Skills Development Agency Kate Anderson (on behalf of the Learning and Skills Development Agency) Director of Research, Learning and Skills Development Agency 10.45 11.30am Keynote Address 1 Marco Marsella Directorate General Information Society, European Commission 12.00 1.00pm Tracked Session 1 Track 1 Session Chair: John ODonoghue, the Learning Lab, University of Wolverhampton, UK Motivation in Mobile Modern Foreign Language Learning (research paper) Hamish Norbrook and Paul Scott, BBC English, UK Learning Can Happen Anywhere: A Mobile System for Language Learning (research paper) Vaida Kadyte, Abo Akademi University, Finland Track 2 Session Chair: Terry Keefe, University for Industry, UK Take a bite: Producing Accessible Learning Materials for Mobile Devices Jo Colley, Cambridge Training and Development, UK Early footsteps and next steps: m-learning with disengaged young people Geoff Stead, Cambridge Training and Development, UK Track 3 Session Chair: Mike Sharples, University of Birmingham, UK SMILE: The Creation of Space for Interaction Through Blended Digital Technology Rose Luckin, Diane Brewster, Darren Pearce, Richard Siddons-Corby and Benedict du Boulay, University of Sussex, UK A Critical Approach to an Adaptive User Interface Design (research paper) Teija Vainio and Mikko Ahonen, Hypermedia Laboratory, University of Tampere, Finland Track 4 Evaluating Non Functional Requirements in Mobile Learning Contents and Multimedia Educational Software (research paper) Gianna Avellis, Antonio Scaramuzzi and Anthony Finkelstein, Technopolis Csata, Italy and University College London, UK Designing Scalable, Effective M-Learning for Multiple Technologies (research paper) Andy Stone and David Livingstone, Kingston University, UK 2.00 - 2.30 pm Keynote Address 2: M-learning in the mass market Dr Brian Sutton ICT Director, University for Industry 2.30 3.30pm Tracked Session 2 Track 1 Session Chair: John O'Donoghue, the Learning Lab, University of Wolverhampton, UK A Task-Centred Approach to Evaluating a Mobile Learning Environment for Pedagogical Soundness Josie Taylor, The Open University, UK m-Learning - Evaluating the Effectiveness and Cost (research paper) John Traxler, National ICT Research Centre, University of Wolverhampton, UK Track 2 Session Chair: David Traub, Epiphany Partners, USA GCSE Revision with Mobile Phones - Developing a Java-Based Quiz Game Wolf Luecker and Chris Ash, Ash Luecker Ltd, UK Text Messaging in Practice (developers session) Lilian Kennedy and David Sugden, Thomas Danby College and Dewsbury College, UK Track 3 Session Chair: Giorgio Da Bormida, GIUNTI Ricerca, Italy Individualised Revision Material for Use on a Handheld Computer (research paper) Susan Bull and Eileen Reid, University of Birmingham, UK Using Mobile Devices for the Classroom of the Future (research paper) Peter Dawabi, Martin Wessner and Erich Neuhold, Fraunhofer Integrated Publication and Information Systems Institute, Germany Track 4 Session Chair: Jill Attewell, Learning and Skills Development Agency, UK MLearning - Making Reality from Hype (developers session) Steve Tonge, Complete Learning Ltd, UK Learning Tools for Java Enabled Phones. An Application to Actuarial Studies Mara Cruz Mayorga-Toledano and Antonio Fernndez-Morales, University of Mlaga, Spain Tracked Session 3 Track 1 Session Chair: Sara de Freitas, Birkbeck University of London, UK Designing for Learning or Designing for Fun? Setting Usability Guidelines for Mobile Educational Games (research paper) Maria Kambouri, Siobhan Thomas and Gareth Schott, Institute of Education, University of London, UK Exploring the Potential of a Game Implementation for m-Portal (research paper) Alice Mitchell and Kris Popat, Ultralab, Anglia Polytechnic University, UK Track 2 Session Chair: David Traub, Epiphany Partners, USA Mobile Learning as a Tool for Inclusive Lifelong Learning (developers session) Terry Keefe, University for Industry, UK Usability and Accessibility of PDAs in Education (developers session) Peter Rainger, University of Sussex, UK Track 3 Session Chair: Carol Savill-Smith, Learning and Skills Development Agency, UK A Wireless and Adaptive Navigation Site to Educate ICT College Students Paul Graham, North Tyneside College, UK Learning "2go": Making Reality of the Scenarios? (research paper) Louise Mifsud, Agder University College, Norway Track 4 Session Chair: Jill Attewell, Learning and Skills Development Agency, UK A Learning Space Model to Examine the Suitability for Learning of MobileTechnologies Philip Glew, Giasemi N Vavoula, Chris Baber and Mike Sharples, University of Birmingham, UK Using Participatory Design in Development of Mobile Learning Environments Karin Danielsson, Ulf Hedestig, Maria Juslin and Carl Johan Orre, Ume University, Sweden Keynote Address 3: Mobility, Accessibility and Learning Mikko Ahonen Project Manager, Hypermedia Laboratory, University of Tampere, Finland Day 2 Tuesday 20th May 2003 9.30 10.00am Conference Welcome and Day One Review Jill Attewell Research Manager, Learning and Skills Development Agency 10.00 10.30am Keynote Address 4 Stephen Heppell Director, Ultralab, Anglia Polytechnic University, UK 10.30 11.00am Keynote Address 5 Jon Mason Assistant Director, IMS, education.au limited , Australia 11.30 12.30pm Tracked Session 4 Track 1 Session Chair: Vanessa Pittard, Department for Education and Skills, UK Self-Produced Video to Augment Peer-to-Peer Learning (research paper) Eva Brandt, Per-Anders Hillgren and Erling Bjarki Bjrgvinsson, Interactive Institute, Sweden, and Malm University, Sweden Mobile Cinematic Presentations in a Museum Guide (research paper) Massimo Zancanaro, Oliviero Stock and Ivana Alfaro, ITC-irst, Italy Track 2 Session Chair: Mikko Ahonen, University of Tampere, Finland Evaluating a Low Specification Wirelessly Connected Palm Pilot as a Means of Supporting Learning. A Pilot Study from the University of Bristol Andy Ramsden, University of Bristol, UK Collaboration and Roles in Remote Field Trips (developers session) Nick Hine, Marus Specht and Rosaleen Rentoul, University of Dundee, UK Track 3 Session Chair: Carol Savill-Smith, Learning and Skills Development Agency, UK Using Portable Technology in UK Schools for Teaching and Learning Practical Session by Toshiba (developers session) Bob Harrison, Toshiba Information Systems UK Ltd, and representatives from Arnewood and Leigh Schools Track 4 Evaluating Non Functional Requirements in Mobile Learning Contents and Multimedia Educational Software (research paper) Gianna Avellis, Antonio Scaramuzzi and Anthony Finkelstein, Technopolis Csata, Italy and University College London, UK Designing Scalable, Effective M-Learning for Multiple Technologies (research paper) Andy Stone and David Livingstone, Kingston University, UK 12.30 1.00pm Keynote Address 6: The M-edium the M-essage, the P-rocess and the B-lend. Martin Good Chairman, Cambridge Training and Development Limited, UK 2.00 2.45pm Keynote Address 7 Jeffrey Merriman Open Knowledge Initiative (OKI) Project Leader, Open Knowledge Initiative(OKI).Massachusetts Institute of Technology, USA Tracked Session 5 Track 1 Session Chair: Pat McGuire, Cambridge Training and Development, UK Evaluation of a Mobile Learning Organiser and Concept Mapping Tools Mike Sharples, Tony Chan, Paul Rudman and Susan Bull, University of Birmingham, UK A Context Awareness Architecture for Facilitating Mobile Learning (research paper) Peter Lonsdale, Chris Baber and Mike Sharples, University of Birmingham, UK Track 2 Session Chair: Ann-Marie Warrender, Learning and Skills Development Agency, UK Tate Modern Multimedia Tour Pilots 2002-2003 (developers session) Nancy Proctor and Jane Burton, Antenna Audio, UK and Tate Modern, UK Wireless All the Way: User's Feedback on Education Through Online PDA's Petra Wentzel and Patris van Boxel, Vrije Universiteit, Amsterdam, The Netherlands Track 3 Session Chair: Terry Keefe, University for Industry, UK m-Learning and Social Inclusion - Focusing on the Learners and Learning Jill Attewell and Carol Savill-Smith, Learning and Skills Development Agency, UK Mobile Learning as a Service Offering with Near-Term Technologies Chris Noessel, Interaction Design Institute Ivrea, Italy Track 4 Session Chair: Giorgio Da Bormid, GIUNTI Ricerca, Italy Knowledge Management within M-Learning Environments (research paper) John Hayes, University of Derby, UK Fragmentation in Mobile Learning (research paper) Marika Pehkonen, Antti Syvnen and Hanne Turunen, Hypermedia Laboratory, University of Tampere, Finland 9. M Sharples, Mobile and Ambient Learning Professor Sharples is director of The Educational Technology Research Group at the University of Birmingham which runs the HandLeR programme whose aim is to develop mobile technologies for learning. The focus of this programme is the study of hand held computing devices for use in primary schools. Professor Sharples has made extensive contributions to the literature of mobile learning. A selection of his contributions in the fields of mobile and ambient learning is: Vavoula, G.N., Lefrere, P., O'Malley, C., Sharples, M. & Taylor, J. Producing guidelines for learning, teaching and tutoring in a mobile environment, WMTE 2003 Conference, Taiwan. Bull, S., Cui, Y., McEvoy, A.T., Reid, E., Yang, W., & Sharples, M. A Selection of Mobile Learner Models. WMTE 2003 Conference, Taiwan. Sharples, M., Davison, L., Thomas, G.V., Rudman, P. D. (2003) Children as Photographers: an Analysis of Children's Photographic Behaviour and Intentions at Three Age Levels, Visual Communication, 2, 3, pp. 303-330. Hoppe, H.U., Joiner, R., Milrad, M and Sharples, M. (2003) Guest editorial: Wireless and Mobile Technology In Education, Journal of Computer Assisted Learning, 19, 3, pp. 255-259. Sharples, M. (2003) Disruptive Devices: Mobile Technology for Conversational Learning. International Journal of Continuing Engineering Education and Lifelong Learning, 12, 5/6, pp. 504-520. Sharples, M., Corlett, D. and Westmancott, O. (2002) The Design and Implementation of a Mobile Learning Resource. Personal and Ubiquitous Computing, 6, pp. 220-234. Sharples, M. (2000) The Design of Personal Mobile Technologies for Lifelong Learning. Computers and Education, 34, 177-193. In the context of the MOBIlearn project, Professor Sharples has combined with other professors from the Open University and the University of Nottingham to produce a set of guidelines for developing content for mobile learning: Vavoula, G.N., Lefrere, P., O'Malley, C., Sharples, M. & Taylor, J. Producing guidelines for learning, teaching and tutoring in a mobile environment. The paper is aimed at presenting a systematic review of the research on mobile learning in order to produce a pedagogically sound set of guidelines for the future deployment of mobile learning systems. Mobile learning is said to come from the confluence of three technological streams: ambient computing power, ambient communication and intelligent user interfaces. The guidelines are based on theories of learning, mobile learning projects and any existing guidelines that could be identified. This is an example of the work: Guideline 2 Number 2 Title Usability Systems design Description Observe the usability requirements of all those involved in the use of the system in any way (learners, teachers, content creators) to assure system acceptability Audience System designers / usability engineers Basis [5] Notes This guideline does not exhaust the issues of usability for small devices. The human-computer interaction literature can further inform usability guidelines, as well as the work done in other parts of MOBIlearn. Justification / elaboration Attention should be drawn to the two sets of users that usability should account for: those who will be creating the mobile content, possibly on a desktop machine (this will in many instances be the teacher); and those who will be using the mobile applications and will access the mobile content to learn from, or to teach with (these will be the students and the teachers). Observing the requirements of all those involved in the use of the system will assure that the system is acceptable by all. In designing mobile applications and producing mobile content, one should consider the context where they will be used: the user/student should be able to receive personalised information that is valuable to her in the given context. 10. L Kember, Whats the difference between wireless learning and mobile learning? Kember's article was first published in the Wireless Business and Technology Magazine at  HYPERLINK http://www.wbt2.com www.wbt2.com. She writes: The potential for m-learning is clear. It's expected to level the economic playing field, allowing people to purchase a relatively inexpensive handheld device and enjoy the same access to learning programs that laptop users have. It will have global impact, bringing highly regarded learning programs to anyone, anywhere, in an affordable, portable device. Overcoming the limitations of an always-connected e-learning model, mobile learning completely fulfills the promise of anyplace, anytime learning. While e-learning must be a planned learning event, m-learning can be more spontaneous, allowing learning-on-the-run. Mobile learning could be the next killer app we've been waiting for; it certainly fits well with the original vision for e-learning and the trend toward learning objects rather than full courses. While some issues still need to be resolved for the end-to-end mobile learning solution, m-learning offers tremendous potential. The future is clear: users will take learning wherever they go for complete convenience. And they'll enjoy the knowledge advantage. Advantages of Mobile Learning No other learning approach matches the integrated, continuous flow of m-learning: Seamless access to learning resources: With mobile learning, you can learn and study anywhere - from the classroom to your desktop, or laptop to your pocket. A true mobile learning system allows users to take a course on any device. Freedom, power, and choice: M-learning students can choose where, when, and how they'll study. The new range of options includes online synchronized, online self-paced, downloaded courseware, and computer-based training. M-learning offers new levels of freedom with the ability to exercise control over learning patterns. Organized productivity: With only a cell phone, handheld device, PDA, or hybrid unit, users can access administrative functions, download courses, and review their learning history through a learning management system. M-learning offers an efficient way for learners to access key information and maximize their time. Flexible, portable convenience: The ability to customize learning schedules is a key advantage to m-learning. Learners are not restricted to a specific physical environment, a particular delivery channel, or a fixed set of times for undertaking training and education. Using the latest technology, students can update their knowledge base on a just-in-time basis to prepare for meetings or presentations. 11.  HYPERLINK http://www.pjb.co.uk/m-learning/ http://www.pjb.co.uk/m-learning/ This is a website on mobile learning maintained by P.J.Bates and Associates of Ely, Cambridgeshire, United Kingdom. m-learning Developments New opportunities are starting to emerge for learning using portable devices like smartphones, personal digital assistants (PDAs), tablet PCs and laptop computers which can also be linked via communications systems like Wi Fi (wireless LAN) or GPRS and GSM. pjb Associates has been monitoring these developments and analysing these trends for more than four years.  We have collected a number of useful papers and articles and other resources as well as continue to monitor research projects. We also run a m-learning newsclip service aimed at keeping you up to date with developments in this area. In addition we edit the MOBilearn Newsletter for the MOBilearn Project. The MOBIlearn Project is a worldwide European-led research and development project exploring context-sensitive approaches to informal, problem-based and workplace learning by using key advances in mobile technologies. In September 2001 we established the m-learning Forum with the purpose of encouraging new business opportunities and stimulating mobile learning products and services within the overall Learning Business. This in turn we hope will create new opportunities for widening access to learning in order to reduce social exclusion and opportunities for the continuous up-skilling of the workforce in order to maintain competitiveness. Under the Forum we organised two successful meetings one in London, UK at the Pearson Headquarters on Developing the Mobile Learning Business and the other one in Helsinki, Finland entitled Finland as a laboratory of mobile technologies and have helped organise the "Interactive TV & Mobile Learning" conference. We have also been associated with with a number of other conferences - European Workshop on Mobile And Contextual Learning - Birmingham University, UK and "mLearning: the Cutting Edge" Dublin, Ireland 12.  HYPERLINK http://www.e-learningcentre.co.uk/eclipse/Resources/mlearning.htm http://www.e-learningcentre.co.uk/eclipse/Resources/mlearning.htm There is an important and authoritative section on mobile learning on the e-learning portal site maintained by the United Kingdom e-learningcentre. The material on mobile learning is grouped under these headings: Mobile and wireless learning HYPERLINK "./"Introduction HYPERLINK "3-1-2.htm"MobileHYPERLINK "3-1-2.htm" learning in the workplace HYPERLINK "3-1-3.htm"MobileHYPERLINK "3-1-3.htm" learning in Further & Higher Education HYPERLINK "3-1-4.htm"Informational solutions on mobile devices HYPERLINK "3-1-5.htm"e-Books on mobile devices HYPERLINK "3-1-6.htm"Streaming media on mobile devices HYPERLINK "3-1-7.htm"Interactivity and testing on mobile devices HYPERLINK "3-1-8.htm"Mobile games HYPERLINK "3-1-9.htm"Mobile tutorials HYPERLINK "3-1-10.htm"Mobile communications and collaboration HYPERLINK "3-1-11.htm"Costs, time and other  Under all the headings the material is always useful and helpful. Glimpses of the material are given in what follows. Mobile and wireless learning in further and higher education Some of the reasons why PDAs are popular in education include: * They are scaled-down versions of PCs. * They require minimal energy. * They are a reasonable price (compared to laptops). * There is a quick turnaround time for enhancements and updates. * There is a wide variety of software available for PDAs. There are also plenty of sites that support the use of PDAs (both Pocket PCs and Palms) in an educational context (both for Further and Higher Education and schools). Here are just two. pdaED.com < HYPERLINK "http://www.pdaed.com/vertical/home.xml" http://www.pdaed.com/vertical/home.xml>(Articles, products, discussions and news). Handheld Learning  HYPERLINK "http://www.educatorspalm.org" http://www.educatorspalm.org This site is dedicated to the use of handheld technologies in education for leading, teaching, and learning. Streaming media and presentations on mobile devices Many of the newer phones and PDAs include a media player, which can both play a live stream of video or audio from the Internet as well as play media downloaded to the device. As for streaming presentations, here is an example of a product which you can download to try out on a Pocket PC. It demonstrates how a presentation can be viewed on a PDA, either as a live stream or as content downloaded to the device. An example is also included with the client software. Mobile communication and collaboration Here we look at how mobile devices can be used for communications and collaborative activities. Voice communication Mobile phones and PDAs with phone capabilities provide this essential means of communication - between learners, and between tutor and learners for support and collaborative purposes. This prime functionality should be not overlooked. Learning by e-mail Some PDAs and Smartphones are able to access email. Pocket PCs have Pocket Outlook, a cut-down version of the PC version, which lets you read and send messages. So this means that there is always the potential for opportunities for learning by email Learning by SMS The use of text messaging (or SMS, short for Short Message System) was one of the early uses of phones in e-learning. This involved tutors and coaches sending reminders and alerts to students on courses, and this is still a powerful way for instructors to support their students and help to keep them on track. Another use of text messaging is sending a daily message to learners, thereby providing them with a daily dose of learning. The message is pushed to the learners so that they don't have to actually go out and get it every day. 13. C Savill-Smith and P Kent, The use of palmtop computers for learning The use of palmtop computers for learning: a review of the literature is one of the products of the m-learning project described in No 2 above. It is a 45 page booklet by Carol Saville-Smith and Phillip Kent of the UK Learning and Skills Development Agency. This research review synthesises the key messages from the current literature base of about 140 items, mostly written between 1999 and 2003. The main categories of information sourced have been found to be general overviews of the potential of palmtops for education, surveys of available technologies and software, and brief descriptions of largely school- or university-based research trials. There was a notable lack of detailed, or comparative, research studies of projects and trials using handheld technologies. Some information appears to be more easily available on project websites and so has been included but, of course, such items will not have been academically reviewed. The largest area reporting research was medicine, with medical students becoming major users of palmtops because their learning involves placements in hospitals and community surgeries where they need to access clinical information and record their experiences for later reflection and assessment. Physicians also use palmtops as clinical organisers to make evidence-based decisions. None of the items reviewed examined the use of handheld computers by the target audience of the m-learning project, ie disengaged young adults aged 1624, but many items are still informative and may be useful to those considering implementing mobile learning with young people. Quotations from teachers and students using handheld computers have been included to illuminate the quality of peoples experiences. The generic term palmtop computers encompasses the following types of computer technology (a glossary of specialist terms can be found at the back of this report): palmtop computers (eg the Psion palmtop computer) personal digital assistants, or PDAs (eg the PalmOS) PocketPC-based handheld computers some specialised handheld devices: e-book readers, dictionaries and spell-checkers, graphical calculators. Although they have been available for the past 6 or 7 years, the use of palmtop computers for learning is a relatively new area. Many teachers and students appear not to have adopted them for use in the classroom, or elsewhere, considering the technology to be new and untried when compared with desktop, or even laptop, computers. There are many reasons for this, not least of which is the lack of relevant educational content for palmtop computers, including software applications and learning resources. There are also business-related and technical issues, such as several competing and incompatible operating systems in the marketplace. Thus, there have been few: comparative research studies studies that relate their work and outcomes to theories of learning studies which include reference to, or examine in depth, the views of the participants, particularly the learners, to the handheld technologies they are using. There also appear to have been no studies in the area that relates directly to the target audience of the m-learning project, which is young adults aged 1624 who are disengaged from learning and who may have literacy and numeracy needs. The only educational setting in which palmtop computers have developed a reasonable maturity is university medical education, where students gaining experience in hospitals have to be highly mobile and require a computer technology to match. This is expected to change in the future as the technology becomes more accessible due to the closer alignment of the mobile phone and palmtop computer markets. Furthermore, there is much research currently in progress, particularly in the schools and university sectors, which will be reported in the next couple of years. 14. Harvard University's Handheld Devices for Ubiquitous Learning In Fall 2002, Harvard Universitys Office of the Provost Fund for Innovation in Instructional Technology accepted the Graduate School of Educations (HGSE) proposed Handheld Devices for Ubiquitous Learning (HDUL) project. The guiding principles of the HDUL project are to determine how wireless handheld devices can enhance learning and teaching for HGSE's faculty and students, adult participants in the Schools professional development programs, and pre-service teachers working with K-12 students in HGSEs teacher preparation programs. To realize the goals and the potential of these various areas, faculty and staff from diverse backgrounds and areas of expertise were asked to initially participate in the project with the hope that additional faculty and staff would join over time. This website attempts to capture HDULs progress from its early stages to its current state, through the iterative steps toward robust integration of learning and teaching through out HGSE and the Harvard Community. Early in Spring 2003, a cross sectional group representing HGSE students and staff came together to discuss and clarify the short term and long term goals of the HDUL project. Collectively the group determined the most important short-term goal would focus on determining which hardware and peripherals to purchase. In addition, the group determined the first long-term goal would be the successful introduction of wireless handheld devices into two of HGSEs fall classes and additional long-term goals would be made as the semester unfolded. 15. K Wood (2003) Introduction to Mobile Learning (M Learning) Describes the mobile technology available today, compares the devices currently on offer, lists the benefits that the technology could bring to education, explains the accessibility issues, lists some ongoing projects, and provides links for further information. The term mobile learning (m-learning) refers to the use of mobile and handheld IT devices, such as PDAs, mobile phones, laptops and tablet PCs, in teaching and learning. As computers and the internet become essential educational tools, the technologies become more portable, affordable, effective and easy to use. This provides many opportunities for widening participation in and access to ILT, and in particular the internet. Mobile devices such as phones and PDAs are much more reasonably priced than desktops, and therefore represent a less expensive method of accessing the internet (though the cost of connection can be higher), and the introduction of tablet PCs now allow mobile internet access with equal, if not more, functionality than desktops. Benefits of mobile devices for education Generally, PDAs offer greater functionality than mobile phones and similar advantages to tablet PCs, though tablet PCs are more robust than PDAs and offer additional features. PDAs and tablets, and to some extent mobiles, can be used in many educational settings and accomplish many different educational tasks. Most mobile devices are useful in education both as administration, organisation and teaching aids for practitioners, and also as learning support tools for students. Students can interact with each other and the practitioner instead of hiding behind large monitors. Much easier to accommodate several mobile devices in a classroom than several desktops, as require far less space. PDAs or tablets holding notes and e-books are lighter, less bulky and easier to carry than bags full of files, paper and textbooks, or even laptops. The handwriting recognition software in PDAs and tablets have been found to help improve students handwriting skills. Handwriting with the stylus pen is more natural than using keyboard and mouse. Can draw diagrams, maps, sketches directly onto a tablet, using standard software Can take notes directly into the device during outdoor lessons or on field trips, either typed, handwritten or voice. Electronic registration and inputting data in practical lessons or outdoors where desktops are not appropriate or too cumbersome eg. science experiments, kitchens, farms. Shared assignments and collaborative working, so several students and the practitioner can pass the device around a group, or beam the work to each other using the infrared function of a PDA, or a wireless network such as Bluetooth. Practitioners can more easily and naturally annotate work using the pen. Can be used anywhere, anytime, including at home, on the train, in hotels - such places are conducive to learning because you cannot be disturbed by meetings, you are often alone, it might be quiet - this is invaluable for work-based training. Stylus pens are much more natural for web browsing - click directly on links etc with the pen instead of using a mouse. Can trace an image directly onto the tablet's screen. Engaging learners - young people who may have lost interest in education do like mobile phones, gadgets and games devices such as Gameboys. Increases motivation and personal commitment to learning if a student can own a device and take it with him/her wherever he/she goes, and encourages responsibility. May contribute to combating the digital divide, as generally cheaper than desktops, especially mobiles and PDAs. Just-in-time learning/reference tool for quick access to data in the field eg. accessing step-by-step guides to help you achieve a task. SMS can be used to get information (eg. timetable changes) to staff and learners more easily and quickly than phone calls or email, for example. As assistive technology for learners with learning difficulties and/or disabilities. Disadvantages Small screens limit the amount and type of information that can be displayed (mobiles and PDAs). Limited storage capacities, especially mobiles and PDAs. Batteries require regular charging, and data can be lost on some devices if this is not done correctly. Lack of common platform (eg. Different sized screens - horizontal screens with some handheld computers, small square screens with mobile phones etc), so difficult to develop content that will work anywhere. More easily lost or stolen than desktops, more attractive to thieves than paper notes. Much less robust than desktops. Difficult to use moving graphics, especially with mobile phones, although 3G and 4G will eventually allow this. More difficult to upgrade and limited potential for expansion with some PDAs. Fast-moving market so devices can become out of date very quickly Lack of connectivity and interoperability, though new technologies such as Bluetooth are beginning to address this issue Security issues when accessing wireless networks via mobile devices. Bandwidth may degrade with a larger number of users when using wireless networks. Practitioners may require extra training in order to be able to use the devices effectively. Difficulties with printing, unless connected to a network 16. N Deviney and C Von Koschembahr, Learning goes mobile Deviney and von Koschembahr begin their presentation with some applications for the pharmaceutical industry: Imagine a pharmaceutical sales representative preparing to meet with a client. While he waits for his meeting to start, he uses his personal digital assistant for communications and e-learning. With the information accessible to him, not only does he stay up-to-date on the market issues essential to his position, but he also receives regular notification from message boards, news portals and his employer. The PDA buzzes in his pocket. This time, the notification tells him his competitor just released a new pain medicine that will compete with the drug he is selling. He accesses the press release and news coverage and reviews key differentiators between the products that his company posted for his review. Based on a personalized profile - created by him - this sales representative learns while he waits for a client, on his lunch break and during down time. He can receive "just in time" information, such as a notification the moment his company gets governmental approval for one of the new drugs he is trying to sell. His favorite news organizations also notify him when breaking news happens. His employer regularly updates material on the competitive landscape for the sales staff. This is the future of learning. It demonstrates the role that mobile learning can play for both organizations and individuals using technology that many Americans already carry with them today. The situation outlined above is based on a capability called "profiled notification." We receive profiled information everyday from Yahoo, CNN and other portals that allow us to pick and choose what information we want to receive on a regular basis, and have the information delivered to our e-mail boxes as it becomes available. Profiled notification, as used by the pharmaceutical sales representative, takes information delivery to the next level by teaching and informing on a more urgent basis. He is already proactively enrolled in learning events and information sharing portals, but without profiled notification, he does not know when his learning events have changed. As a mobile employee, profiled notification allows him to stay in touch with information most valuable to him. By notifying him via his mobile device, we reach the sales representative with the information he wants, when and where he wants it. For many professionals - whether in sales, retail, banking, government or health care - having information on demand, at their fingertips, changes the way they work. Deviney and von Koschembahr continue their presentation with an overview of the market: Many employees are equipped. More than 150 million Americans carry a mobile phone. According to IDC, that number will grow to more than 180 million by 2007. Four percent of Americans are trading in their landline phones in for cost-effective wireless deals. And many carry smart phones that are alternatives to hand-held computers and PDAs. Overall, mobile devices are coming equipped with more advanced features - such as streaming video, color-touch screens, Internet browsers and compatibility with desktop applications - that make profiled notification and mobile learning not only possible, but practical. Given such advances, Stamford, Conn.-based research firm Gartner reported in November 2003 that enterprises will increase the use of mobile applications by 80 percent during 2004. Market trends indicate a significant number of employees are already using their mobile devices to access e-mail, search the Web, organize calendars, read the news or access documents during down time. Although manufacturers are building PDAs, cell phones and hand-held computers that deliver applications and content, the burden lies on employers to deliver the information and materials that keep employees engaged and competitive. Companies have the opportunity to rethink how employees can use their hand-held devices to enhance productivity. They give their view of the role of mobile learning: The intention with mobile learning is not to take the place of the classroom or hands-on experience, but to enhance its value. Mobile learning offers another way to deliver content and to embed learning into everyday work flow. Employers can develop learning materials once and deliver it in many ways, such as creating small, consumable bytes of content that can be delivered to their traveling employees or sales teams. Companies can improve the quality and productivity of the time spent in the classroom by offering material for advanced review; or they can reach mobile employees through interactive Web lectures; or they can push "just-in-time" information to enable staff to stay competitive. In the pharmaceutical scenario, the information is urgent and critical for the sales team. However, in other cases, mobile learning is also a way to keep employees engaged. For example, an employee waiting for 20 minutes to catch a flight or a train might access her company's best practices database. She learns how her co-worker grew a small, regional account into a multinational million-dollar client. She decides to request a meeting with her colleague to brainstorm ways she may grow her latest customer win. Even though the information was not urgent, it was delivered in smaller portions to a device this employee had in her briefcase or purse, and she was able to stay engaged and relate the material directly to her work activity. Consider this: A significant number of workers with poor training opportunities look for a new job within one year. In retail, training new staff can cost several thousand dollars, and having well-trained and satisfied employees is critical to the profitability of an organization. In the electronics retail industry turnover is a huge challenge. Many former electronics retail employees complain they felt ill-prepared to help customers or answer questions on the retail floor. To address these training issues, a major electronics retailer may opt to use a mobile learning program to train new sales associates. Traditionally, new employees spend several hours in a back office reading a binder or accessing a learning portal to study various products. The products are not in front of the employee, and for electronics retail associates, there are often hundreds of products to understand. This retailer takes a different approach and equips its associates with a hand-held PDA and bar-code scanner. Employees start and finish their training on the sales floor. During down time, they find a product, scan a bar code and take a five-to-10-minute training module in front of the product. Or, when servicing a customer, the associate can do "ad hoc" learning. Transitioning to Mobile Learning. Imagine the implications of mobile learning for other industries. For the military, it means soldiers receive mission-critical information and briefings in the field. For a finance manager, it means unobtrusively providing mortgage rate updates during a client meeting. For a new bank manager, it means coaching simulations and management training are available anytime, in advance of in-person meetings with employees. The bottom line is that mobile learning offers organizations the ability to keep their employees engaged in ongoing learning activities that will enhance their productivity and effectiveness while they work. It enables client-facing teams to be better informed and more responsive to client needs, giving them a competitive edge. Organizations need to align their targeted mobile learning initiatives to support their business priorities, as well as understand job roles and employee needs. With the right foundation in place, a new world of delivery and communication will empower organizations to create a competitive workforce for the 21st century. 17. J Taylor et al, Guidelines for learning/teaching/tutoring in a mobile environment This is a product of the MOBILearn project (see 3 above). Its authors are C. OMalley, of the University of Nottingham, G. Vavoula, of the University of Birmingham, J.P. Glew, of the University of Birmingham, J. Taylor, of the Open University, M. Sharples, of the University of Birmingham and P. Lefrere, of the Open University. The purposes of the study are stated as: 1. To attempt to define mobile learning 2. To identify key elements that are unique to mobile learning 3. To look at the current literature on the pedagogy of mobile learning and thereby assist designers in developing a user-centred approach that is driven by learner pull rather than technological push. 4. To begin compiling a database of guidelines which capture this expertise. The first half of the study is an authoritative study of learning theories from the period 1960-2000. The major theories treated are: 1. Associationism & CAL(computer aided learning). This starts in the early 1960s with Skinner's brand of behaviourism which held that learning involved the simple association between a stimulus and a response, enabled by reinforcement. 2. Information Processing Theory & ITS. The 1970s saw the birth of the cognitive revolution and a focus on mental representations and the content of learning and problem solving, absent in the behaviourist paradigm. The work of Anderson on ACT is presented at length. 3. Constructivism interactive learning environments. The 1980s saw the launch of the era of the personal computer, with the capability for presenting not just text, but graphics, video and sound, and input via many different devices such as mice, joysticks and so on, rather than just keyboards. This period also saw a sea-change in philosophies of teaching and learning, moving away from a teacher-centred to a learner-centred approach. The two paradigm shifts to human-centred computing and learner-centred education were central for education.. The work of Papert and Bruner is presented in detail. 4. Case-based Learning. Case-based learning (Kolodner and Guzdial 2000) is one of a number of pedagogical approaches that use concrete situations, examples, problems or scenarios as a starting point for learning. They emphasise the active construction of knowledge and meaning through reflection on specific concrete situations 5. Problem-based Learning. In Korschmann's view problem based learning is an example of a collaborative, case-centred and learner-directed method of instruction. 6. Socio-cultural theory CSCL (Computer-supported Collaborative Learning). The early 1990s saw the emergence of an increasing dissatisfaction with the limits of classical information processing theory, particularly its emphasis on individual learning and cognition in-the-head and a move towards emphasising the collaborative and social aspects of learning and the physical context in which learning occurs. The work of Hutchins is emphasised. 7. Adult learning. A number of theoretical positions on adult learning are listed. Among these are experiential learning (Mazirow), conversation theory (Pask) and activity theory (Vygotsky). 8. Informal, lifelong learning. Work from Tough and others is cited to stress the importance of informal learning throughout the lifespan. It is claimed that educational institutions, organisations and teachers alike should take the responsibility for offering people the opportunities, and equipping them with the means as well as the skills and capabilities necessary for an effective involvement in lifelong learning. With regard to the means, they need to be flexible enough to adapt to the learners needs and lifestyles this is where mobile technologies are going to play an important role. The second part of the study attempts to apply these findings to mobile learning. 18. North Alberta Institute of Technology mobile learning project This is a report of a project using PDAs in accountancy courses in the North Alberta Institute of Technology (NAIT) in Alberta, Canada. The projects objective was to assess the effectiveness and effi ciency of handheld wirel ess technology in a first-year college accounting course as a value-added class room tool that could: enhance student success and achievement of intended learning outcomes, increase student access to college services, and enlarge the teaching and learning strategies available to faculty. All stakeholders committed to a comparative design involving students with a wireless Hewlett-Packard iPAQ (PDA) and Control cohorts with the level of technology each college considered as its standard for all students; one college also had a laptop group of students, half of whom had a wireless network card. A variety of student and instructor self-report perceptions and quantitative, third party data were collected and analyzed using SPSS; tests of significance were conducted where appropriate. Approximately 300 students participated in the study: roughly 100 in the PDA groups, 50 in the laptop group and 150 in the Control groups. Four faculty were involved in content development and teaching. The key finding within which the other results should be understood is that students and instructors recommended that the colleges continue to explore the potential of wireless networks and devices for teaching and learning, and providing college services. The largely subjective results from this project are thus a pilot for this larger vision and are suggestive of possibilities that need to be confirmed in future. Based on end-of-semester survey results, all student groups, including the Control groups, thought that the digital content helped them to learn accounting. PDA students reported that Interactive Exercises were most useful to their learning in a significantly higher proportion as compared to the Control group. When PDA student self-report Activity Logs were analyzed, the results showed that the content students thought most helped their learning was also the content that they used the most, i.e., Interactive Exercises, Quizzes (taken as a group) and Chapter Summaries, in that order. Students indicated that faculty used the PDA in class, assigned it for use out of class, and were very comfortable using it themselves. In their final survey, faculty reported that the digital content helped them to teach accounting, and that Interactive Exercises were particularly useful, but that the PDA device as such did not make accounting more interesting to teach. On the other hand, they were moderately satisfied with the wireless PDA as a learning tool, although they did not think that it contributed much to student learning and believed that students were dissatisfied with the PDA as a learning tool. They thought that the most important new teaching strategy was more student interactivity with content. Instructors reported that they used the PDA in class and assigned it out of class and that they were comfortable using the PDA with the students. They also noted that use of the PDA enabled them to encourage independent student learning because they could adopt a coaching role. When final grades were examined, the results were inconsistent. At NAIT, the average grade of the PDA students was statistically significantly higher than the average grade of Control students. At Seneca, on the other hand, there was no statistically significant difference between the average grades of students in the PDA and Control groups. The pattern of the Seneca results, contrary to that at NAIT, could be interpreted to mean that the PDA had an adverse effect on average student grades. This is an intriguing finding given that the small iPAQ class sizes (14 and 15) could have led to improved grades due to extra instructor attention. However, these results should be interpreted with caution, especially since learning is a multi-faceted process that mitigates attribution of a result such as this to only one factor such as the effect of technology. Five key lessons emerge from this pilot that could be useful to anyone contemplating similar work in future. First, the technology has to work reliably. While small screen size and the lack of a keyboard were noted as PDA limitations, they did not generate the level of dissatisfaction that the poor wireless WAN network functionality did. Second, a multi-factor approach to assessment is required. The teaching/learning process is a complex one that needs to be reflected in the assessment of learning. As has been noted in the literature about other technology interventions, it is very difficult to isolate reliably specific cause and effect relationships. Technology also has many dimensions, as demonstrated by the varied levels of satis faction with the PDA, the wireless networks and the course overall. Third, both student self-report and server data clearly indicate that the learning activities with a high level of learner-cont ent interactivity were the most used and were perceived as most helpful to learning. Fourth, the Consortiums collective commitment to innovation, accountability, and credibility was important common ground between the public and private sector stakeholders. Fifth, project management is an effective approach at both the consortium and institutional levels. Leadership alignment and resource allocation both among external agenci es and within each stakeholder is critical to success. Four recommendations are offered to guide future experimentation with wireless networks and devices: First, replicate accounting content with different wireless devices. Both faculty and students perceived the content to enhance learning; Interactive Exercises were particularly well received by both groups. However, the PDA device was seen as too small for accounting content and the PDA is not a tool commonly used in the accounting workplace except as an organizer. Second, re-examine affordability issues. There are issues to be addressed regarding student accountability for, and ability to absorb, project costs, especially wireless WAN usage. Third, explore a range of content. The exploration of content delivery by PDA in only one subject in a students timetable is not an adequate basis for long-term decisions. Students seemed to indicate that they would integrate wireless devices and networks into their college life more fully if such technology were used in more than one course. Finally, offer a diverse suite of college services. To learn anything useful, a range of services, formatted to the wireless device, has to be offered so that the wireless environment becomes a way of life for students. This project was undertaken by a consortium of public and private stakeholders, who agreed in the fall 2001 to collaborate in a project exploring how ubiquitous student connectivity could add value to teaching, learning, and service provision to college level students. Stakeholders included McGraw-Hill Companies, Inc. And McGraw-Hill Ryerson Ltd.; Bell Mobility; Blackboard; Hewlett-Packard, Avaya; Cap Gemini Ernst & Young; Northern Albert a Institute of Technology (NAIT), and Seneca College of Applied Arts and Technology in Ontario. 19. A Mitchell and C Savill-Smith, The use of computer/video games for learning a review of the literature This is a publication from the United Kingdom m-Learning project (see 3 above) which was published in September 2004. The conclusions of this part of the m-learning project are: The review set out to investigate the published research literature, guided by the following research questions: what is the impact of the use of computer and video games on young people? why use computer games for learning? how have computer games been used for learning? what are young people s experiences and preferences in using computer games for learning and for leisure? what are the recommendations for the planning and design of educational computer games (or edugames )? Because the aim of the m-learning project is to use mobile technologies to try to re-engage young adults (aged 16 24)in learning and to start to change their attitudes to learning and improve their life chances,the m-learning partners also wished to find out if studies had been conducted using computer and video games with young adults who have: literacy,numeracy and other basic skill needs social and behavioural issues relating to youth education. The following sections briefly outline the main findings relating to each research question.However,it will be seen that many of the areas report contradictory findings,and so it is dif ficult to be definitive.The chapter concludes with suggestions for further research. What is the impact of the use of computer and video games on young people? This review has found that computer games appear to be firmly entrenched in youth culture and are also increasingly used by people into their late twenties and beyond no doubt as the gaming generation matures. It has been found that excessive gaming can produce severe negative psycho-social effects; these range from low self-esteem and dependency to asocial and aggressive attitudes and behaviours,such as gambling and stealing to .nance play. However, against this,catharsis theory and drive reduction theory are cited to suggest that aggressive play can also have a relaxing effect on the user and be a way of balancing aggression. There are implications for learning: the time taken up (predominantly by males)in frequent gaming can negatively impact on schoolwork. On the other hand,computer games have been found to serve a range of educational functions (eg tutoring,exploring and practising skills,entertainment and attitude change).There are also assertions from the literature that might be useful in deployment or design of instructional games and associated research. Gaming skills can also be seen as a precursor to computer skills and,hence, to lucrative career options,an area where females have traditionally been missing out. It therefore seems appropriate to seek greater understanding of the games culture to .nd ways of designing real learning games that appeal to young people and that could have a strong and positive impact on their education. Designers of educational software also need to devise a wide variety of games to suit many learner types and interests in order to benefit both male and female players. Why use computer games for learning? Computer games engage.They are seductive,deploying rich visual and spatial aesthetics that draw players into fantasy worlds that seem very real on their own terms,exciting awe and pleasure. They motivate via fun (part of the natural learning process in human development ,via challenge and via instant,visual feedback within a complete,interactive virtual playing environment,whereby ambience information creates an immersive experience, sustaining interest in the game.They are fast and responsive, and can be played against real people anywhere in the world,or against a computer.They handle huge amounts of content and can be instantly updated and customised by individual players. 20. J Attewell and C Savill-Smith, Young People, Mobile Phones and Learning This is another publication from the United Kingdom m-Learning project (see 3 above) and was published in December 2004. It is described thus: This LSDA publication brings together literature published in the past decade, focussing on the use of mobile phones by young people, and the findings of research carried out by the LSDA as part of the EC supported m-learning project. The body of research relating to the use of mobile phones and their impact on individuals and society is still relatively small. It is however quite broad in terms of the sectors and academic disciplines involved and includes work by sociologists, philosophers and librarians as well as by experts in areas as diverse as computer/human interfaces and town planning. The amount of research explicitly exploring the use of mobile phones in education is still small, although there is an increasing amount of work-in-progress. Therefore the authors have sought to distil from all sources messages that may inform the development of mobile learning. The findings of LSDAs research are based on a survey of young adult mobile phone users (740 respondents). These have helped us to gain a better understanding of how the m-learning projects target audience use their mobile phones and how this use impacts on their lives. We have also gathered indications of the mobile phone functionality and services they would find attractive both now and in the future and whether they would be interested in mobile phone games that could help improve their literacy and numeracy skills. 21. Isaias, P, Borg, C, Kommers, P and Bonanno, P (eds) Mobile Learning 2005 IADIS International Conference. Lisbon: IADIS The most important conference on mobile learning that was held in Europe in 2005 was held in Malta by IADIS. This book has emphasised the importance of international conferences for a new and innovative form of education and training provision because it is frequently at such conferences that the first indications of new developments are publicised. The papers of the conference were published in mid-2005 by IADIS (The International Association for Development of the Information Society) in Lisbon in a 310 page book. IADIS International Conference Mobile Learning 2005 Tuesday 28th, June 2005 OPENING SESSION Prof. Pedro Isaas, Prof. Carmel Borg and Philip Bonanno Keynote Presentation UBIQUITOUS COMPUTING - USES OF PERSONAL INFORMATION IN THE AGE OF NETWORKED TECHNOLOGY Dr. Jan Blom Nokia Research Center, Finland Mobile Learning PROTOTYPES FOR MULTIMEDIA MLEARNING (F_014) Claire Bradley and Richard Haynes MOBILE INTERNET INFRASTRUCTURE FOR TEACHING (F_046) S. Manoharan TABLET PCS, MOBILE LEARNING, AND HIGHER EDUCATION: IN SEARCH OF A PARADIGM? (S_031) Maeve Paris INTERACTION STRATEGIES FOR MOBILE LEARNING (S_038) P. Paul Kroeker and Mohamed Ally LEARNING OBJECTS FOR MOBILE LEARNING (S_042) Cathrine Boule and Larissa Zaitseva PDAs in the Classroom // Content Formats for PDA Distribution E-LEARNING TO U-LEARNING, ADAPTING LEARNING ENVIRONMENTS TO MOBILE DEVICES (F_048) Trent Mifsud and Des Casey THE ATHABASCA UNIVERSITY DIGITAL READING ROOM: LIBRARY RESOURCES FOR MOBILE STUDENTS (F_055) Rory McGreal, Billy Cheung, Tony Tin and Steve Schafer DEFINING MOBILE LEARNING (S_018) John Traxler STUDENTS PERCEPTION OF HANDHELD TECHNOLOGY (S_056) Louise Mifsud MOBILE SIMULATION GAMING IN ECONOMICS EDUCATION: PROGRESS AND PROSPECTS (S_059) Stephen L. Cheung Mobile WWW-Connection ENHANCING TEACHER-STUDENT INTERACTIONS WITH MULTIPLE HANDHELD DEVICES (F_012) K O Chow, K Y K Fan, A Y K Chan, H H S Ip and L F Kwok SEIZE TEACHABLE AND LEARNABLE MOMENTS: SMSE INSTRUCTIONAL DESIGN MODEL FOR MOBILE LEARNING (F_057) Yuhsun Edward Shih MOBILE LEARNING: SMART TECHNOLOGIES AND ASPECTS OF PRIVACY (F_078) Ulrike Hugl PDAs in the Classroom (Room Dodona) IMPROVING FEEDBACK AND CLASSROOM INTERACTION USING MOBILE PHONES (F_041) Henning Br, Erik Tews and Guido Rling USING ADAPTIVE NAVIGATION ON A MOBILE DEVICE FOR STUDENTS (F_071) Paul Graham, Albert Bokma and Chris Bowerman TEST-IT CREATING EDUCATIONAL CONTENT AND TESTS ON HANDHELD DEVICES (F_022) Marco S and Lus Carrio Wednesday 29th, June 2005 Keynote Session WHAT IS MOBILE LEARNING AND HOW DO WE MAKE IT EFFECTIVE? Prof. William Winn College of Education, University of Washington, USA Service Providers for Mobile Networks A GENERAL FRAMEWORK FOR CHARACTERIZING THE BEHAVIOR OF MOBILE LEARNERS (F_050) Fares Benayoune and Luigi Lancieri THE IMPACT OF SHORT MESSAGE SERVICE (SMS) LANGUAGE ON LANGUAGE PROFICIENCY OF LEARNERS AND THE SMS DICTIONARIES: A CHALLENGE FOR EDUCATORS AND LEXICOGRAPHERS F_070) Mampa Lorna Mphahlele and Kwena Mashamaite Knowledge Sharing THE DEVELOPMENT OF MOBILE LEARNING FOR SMARTPHONES (F_036) Judy Nix EGANGES: A MOBILE PEDAGOGY (S_061) Pamela N. Gray and Xenogene Gray Collaborative Learning // Corporate Communication A WEB SERVICE BASED ARCHITECTURE FOR PUSHENABLED LEARNING (F_039) Mario Muoz and Carlos Delgado Kloos MOBILE SYSTEM TO SUPPORT LEARNING COMMUNITIES THROUGH THE EXCHANGE OF KNOWLEDGE CHAINS (F_077) Juliana Lucas de Rezende, Felipe G. Leite, Rafael Leonardo Siqueira da Silva, Jairo Francisco de Souza, Jano Moreira de Souza and Milton Ramirez MOBILE LEARNING AND THE NEXT ECONOMY; SOFTWARE-BASED TEACHERS ON GLOBAL UBIQUITOUS OBJECT CENTRIC NETWORKS (F_033) Per R. Stokke and Thorleif Halln IMPLICATIONS FOR ELEARNING IN SMES IN EUROPE (S_058) Sinead Averill and Timothy Hall USING GPS AND GIS AS TOOLS FOR AUTHENTIC LEARNING: A STUDENT PROJECT IN IMPLEMENTING A WEB-BASED CLINIC LOOKUP SYSTEM (S_082) Kuo-Hung Huang COLLABORATIVE PLATEFORM FOR MOBILE LEARNING BASED ON E-SERVICES (S_076) Myriam Hadjouni, Ichraf Tirellil and Mona Laroussi Mobile Learning DESIGNING A MOBILE TRANSCRIBER APPLICATION FOR ADULT LITERACY EDUCATION: A CASE STUDY (F_072) Jo Lumsden, Rock Leung and Jane Fritz THE USE OF MOBILE LEARNING BY HOMELESS LEARNERS IN THE UK (F_064) Carol Savill-Smith FROM E-LEARNING CONTENTS TO M-LEARNING CONTENTS (F_049) Antonella Grasso and Teresa Roselli AUSTRALIAN UNIVERSITY STUDENTS USE OF AND ATTITUDES TOWARDS MOBILE LEARNING TECHNOLOGIES (S_065) Beverley Oliver THE INCORPORATION OF MOBILE LEARNING INTO MAINSTREAM EDUCATION AND TRAINING (S_027) Desmond Keegan Thursday 30th, June 2005 Service Providers for Mobile Networks // Mobile Learning DIGITAL LIBRARY FOR PDA FACILITIES (F_023) Jan Pavlovi , Toma Pitner and Miroslav Kubsek MOBILE LEARNING FRAMEWORK (S_016) Ali Mostakhdemin-Hosseini and Jarno Tuimala REAL-LIFE LEARN-BY-DOING TRAINING ON A PDA (S_053) David Guralnick MAPPING CHALLENGE: A CASE STUDY IN THE USE OF MOBILE PHONES IN COLLABORATIVE, CONTEXTUAL LEARNING (S_084) Niamh McGreen and Inmaculada Arnedillo Snchez Mobile WWW-Connection SUCCESSFUL IMPLEMENTATION OF M-LEARNING DEPENDS ON WELL-DEFINED REQUIREMENTS (F_020) Yiannis Laouris and Nikleia Eteokleous MOBILE LEARNING IN A HOSPITAL ENVIRONMENT (F_075) Maria Cinque, Filippo Cacace, Michele Crudele, Giulio Iannello and Massimo Bernaschi CONTENT ADAPTATION FOR M-LEARNING (S_013) Dario Bianchi and Monica Mordonini MUSEUMS OUTSIDE WALLS: MOBILE PHONES AND THE MUSEUM IN THE EVERYDAY (S_026) Konstantinos Arvanitis Collaborative Learning AN INTERACTIONS-ORIENTED PEDAGOGY FOR TECHNOLOGY-INTENSIVE COLLABORATIVE LEARNING ENVIRONMENTS (TICLES) (F_021) Philip Bonanno MOBILE LEARNING AS TECHNOLOGY-MEDIATED EDUCATION: AN ACTIVITY APPROACH (S_051) Paul Hayes, Pramod Pathak, David Joyce and Tim Hall A CONTEXT FRAMEWORK SUPPORTING CONTEXTUAL AND COOPERATIVE MOBILE LEARNING (S_074) Bin Hu and Philip T Moore MOBILE PHONES: CREATIVE LEARNING TOOLS (S_081) Niamh McGreen and Inmaculada Arnedillo Snchez Closing Session Prof. Pedro Isaas, Prof. Carmel Borg and Philip Bonanno 22. Prensky M (2004) What can you learn from a cell phone? almost anything.  HYPERLINK "http://www.marcprensky.com/writing/" http://www.marcprensky.com/writing/ Prensky introduces mobile learning to an American audience and tries to convince them of its importance: One-and-one half billion people, all over the world, are walking around with powerful computers in their pockets and purses. The fact is they often dont realize it, because they call it something else. But todays high-end cell phones have the computing power of amid-1990s PC (while consuming only one one-hundredth of the energy, by the way). Even the simplest, voice-only phones have more complex and powerful chips than the 1969 on-board computer that landed a spaceship on the moon! In the U.S. its pretty much universally acknowledged that computers are essential for 21 st century students, although there is still considerable debate about how and when to use them. But to most educators computer means PC, laptop or, in some instances, PDA. Its time we begin thinking of our cell phones as computers even more powerful in some ways than their bigger cousins. Remember, even the simplest, voice-only cell phones have microchips and perform logical functions just as bigger computers do. The main difference is that the phones began with, and still have, small size, radio transmission and communication as their core features, expanding out toward calculation and other functions. This has happened at precisely the same time as the calculation machines we call computers have expanded into communication and other areas. Clearly the two are headed towards meeting in the middle, and we will wind up, when all the miniaturization problems have been solved, with tiny, fully featured devices that we carry around (or perhaps have implanted in our bodies.) But for now, most see these as very different animals, with the tiny cell phone being, among other things, a much more ubiquitous and personal device, especially among young people. In America we dont fully appreciate the potential of these devices, since, from a cell phone perspective, we are a PC-centric laggard. The cell phone generally called a mobile phone outside of the U.S. has proved so useful elsewhere that there are 1.5 billion around the world, with half a billion new ones sold every year. The country where the computer was invented, along with its northern neighbor, Canada, are the only places in the world where PCs outnumber cell phones. In the rest of the world its the mobile that reigns, with countries often having 5 to 10 times the number of mobile phones than PCs. In some countries and groups such as students in parts of Japan, Korea, Europe and the Philippines cell phone penetration is over 100 percent, which means that individuals own and use two or more of these devices. And of course usage is growing like a weed around the world, where relatively inexpensive cell systems are bringing phones to places without land lines. The Computers in Their Pockets Todays young people I call them our Digital Native generation have, in an incredibly short time, adopted these tiny computers in their pockets, purses and backpacks as their primary means of communication. They are using their cell phones for communicating by voice, text, and, increasingly, digital photographs and videos. And, increasingly, they are using them for computing, such as the digital signal processing which allows them to play ringtones and mp3s. Students around the world increasingly carry these miniature computing/ communication devices during the school day, using them almost exclusively for personal purposes. Over 90 percent of Tokyo high schoolers have them, as do one in eight Botswanians. Even in the PC-centric U.S., the penetration of student mobile phones is impressive. In high schools it is often over 75 percent, and in some schools it is almost 100 percent, as it is in most U.S. colleges. In U.S. elementary and junior high schools the number is over one-third, and fast approaching half the students. With dropping prices and increasing utility, it is almost a foregone conclusion that not too far into the future all students will have a cell phone, quite possibly built right into their clothing. Ski parkas with built in cell phones are already on the market. Brain Extenders When you lose your mobile, says one student in Japan, you lose part of your brain. The statement indicates an intuitive understanding of the link between Digital Natives and technology that has escaped educators. Most American teachers and administrators believe that cell phones have no place in the educational process. This is not totally surprising, since schools have never had an easy time integrating technology into teaching. Far too often, and certainly today with cell phones, educators knee-jerk reaction is to view new technologies as a huge distraction from the education they are trying to provide. Some imagine dozens of these phones ringing constantly, despite the fact that the devices have off switches and penalties can be collectively established and enforced by good teachers. Others observe cheating during tests via mobile phones and think that banning the devices rather than educating the students is the appropriate answer. I feel sorry for these short-sighted educators, but even sorrier for their students. For as U.S. educators are busy banning cell phones in schools, millions of students in China and Japan, the Philippines, and Germany are using their mobile phones (respectively), to learn English; to study math, health and spelling; and to access live and archived university lectures. Heres my point: Cell phones are not just communications devices sparking new modalities of interacting between people, they are also particularly useful computers that fit in your pocket, are always with you, and are always on. Like all communication and computing devices, cell phones, can be used to learn. So rather than fight the trend for kids to come to school carrying their own powerful learning devices which they have already paid for! why not use the opportunity to our advantage? 23. Paul Anderson and Adam Blackwood (2004) Mobile and PDA technologies and their future use in education. JISC Technology and Standards Watch. This is a report for the United Kingdoms JISC authority into mobile and PDA technologies and their relevance for mobile learning. Its conclusions are: This report has reviewed the current state of the art with regard to mobile devices and suggested some trends for their future development and use within HE/FE. Students and staff are increasingly likely to be in possession of at least one mobile device and in the near future all these types of increasingly powerful computing devices will be capable of seamlessly connecting to the Internet through a variety of local and metropolitan wireless networks and a range of third generation cellular networks. These devices will effectively be always on the network. This development presents education with a number of opportunities to enhance learning, administration and research, but also presents new challenges for the management and support of university infrastructure. In addition, the markets and technologies associated with these devices are changing rapidly. If the different device types currently on the market converge on a single type then the difficulties associated with a lack of homogeneity will be minimised. If this does not happen then institutions will be presented with difficult decisions concerning the integration of their existing systems with a wide range of smartphones, PDAs and media-playing devices. At the same time there will be pedagogy issues and concerns over security and privacy of information. All these opportunities and challenges will need further work. To date, most work on the use of such devices in UK education has been undertaken in the schools sector, but increasingly, higher and further education will need to take up the baton. 24. Petra Wentzel, Ron van Lammeren, Mathilde Molendijk, Sytze de Bruin, Alfred Wagtendonk (2005 ) Using Mobile Technology to Enhance Students Educational Experiences. EDUCAUSE Center for Applied Research Wentzel et al write about mobile learning in the Netherlands Mobile Service Infrastructure The Netherlands currently offers 1G,2G, and 3G services.In 1992,1G,or Global Sys- tem for Mobile Communications (GSM)service, first became available in The Netherlands.Four other providers followed shortly afterward. Today KPN,Orange,T-Mobile,Telfort,and Vodafone offer GSM services.GSM is mainly used for voice.Efficient digital coding makes it possible to establish a bandwidth of 11.4 to 22.8 Kbps. In 2001,Telfort was the first provider in The Netherlands with a national General Packet Radio Service (GPRS,or 2G)network.GPRS adds packet-switching protocols to mobile communication technology.It also uses TCP, which makes GPRS a mobile extension of every other IP network.GPRS costs are assessed per megabit rather than per second,to encourage always on mobile service without excessive costs. GPRS offers faster throughput than GSM because the data are sent at the same time using different radio channels. With GPRS, reading and sending e-mails,instant messaging (IM),and browsing the Internet are possible. In 2004,Universal Mobile Telecommunications System (UMTS,or 3G)became available in February from Vodafone and in June from KPN. It can reach 384 Kbps and therefore makes using video phones,watching streaming video, downloading music,and getting broadband Internet access possible.UMTS can be used on both mobile phones and computers.For the latter,this means that The Netherlands can soon become one broadband wireless campus. With roaming technologies,easy on-the-go connections with local wireless networks can be established,bringing down the considerable costs for users.One disadvantage is that the bandwidth that can be achieved depends on the number of users:the more users,the lower the bandwidth.Although promised,television quality will hardly be reached with a UMTS network. A 4G network that will bring necessary bandwidth for television and video applications is currently under development.The first 4G network is expected within 10 years. Mobile Service Adoption Mobile telephone ownership is far more prevalent in Europe than in the United States. For example,by the end of 2003,82 percent, or 13.3 million people, used a mobile phone in The Netherlands,compared with 54 percent in the United States. Mobile phone ownership in The Netherlands is quite high among young people. IPM KidWise showed that children aged 8 and younger hardly ever have a mobile phone,but 79 percent of 10-year-old children do have one. When children reach 14 years of age, 98 percent are in some way mobile connected. Our own research 4 showed that all 16-to 22- year-old young adults have a mobile phone. Given this high ownership rate,it is surprising that schools and universities rarely use the mobile phone as an educational tool .When we consider the use of the Internet, which developed roughly in the same period and with a comparable huge impact in daily life and in education,this is even more surprising. In The Netherlands,some small initiatives ex- ist in which short message service (SMS)text messages are used to inform students about schedule changes or exam results. Sometimes parents get an SMS to inform them that their child is not at school.Also,one project aims to use SMS for mass lectures.Students can ask the presenter questions or reply to ques- tions from the presenter.The presenter can view the incoming replies immediately and respond to them.But in general,these initiatives are small and incomparable to the impact of digital learning environments such as WebCT and Blackboard. The Gipsy Course This introductor y course of fers students basic information on main concepts,main technology,and the impact on societ y of geo-information science by means of the geo-information cycle.This cycle consist s of describing,analyzing,and realizing real - world features and processes via spatial data and information. The course contains lectures,Arc-view training,a group assignment to determine the location best suited for a vineyard,and three self-assessments.These individual tests were offered both in a wired Blackboard environment and on the PDA phone edition using the Questionmark Perception database. The intent of self-assessment within the course Introduction to Geo-Information Sci- ence was to give students the opportunity to check their knowledge level and give informa- tion on subjects they hadn t yet mastered.The assessment is based on different size chunks: questions,correct and incorrect answers to these questions,and a structure tree of these questions related to the structure tree of the learning objectives and learning objects. For the mobile version of the self-assess- ment,the questions and related answers are stored in a Questionmark Perception data- base;for the wired version,the questions are stored as Blackboard data sets. The project team had to develop the mobile application.The application offers students an assessment tree containing the modules they have to master.As soon as the student selects a module,the PDA phone edition connects to the Questionmark server.Much as in a normal wired online testing routine,the student sees the questions and can answer them.When a question is answered,the answer is sent back to the server and checked.The result,score, possible feedback,and reference to related learning objects are sent back to the student s device.The learning objects are offered as downloadable PDF files in the wired version of the asessement. Five students used the mobile assessment opportunity on a PDA phone edition,and three of these five students did the self-assessment on public buses or trains.The five students who used the PDA phone edition were not really satisfied with the connection stability and communication speed (maximum of 256 bps)and complained that they had to scroll too much (both horizontally and vertically) to view information.The students who did the self-assessment on public transport used a maximum of 9.72 MB of data transmission. The Manolo project The Manol o project is a foll ow-up to the GI PSY project,representing the SURF Foundation s and the three universities next research initiative on mobile education ap- plications. Innovation and a strong foundation are inspiring guidelines for this project,which is currently under way, deploying experimental mobile educational applications during 2004 and 2005. Project Goals The Manolo project builds on the GIPSY project s experience and focuses on the in- tegration of electronic,wireless,and mobile learning.In digital learning it s becoming increasingly common to distinguish between e-learning,w-learning,and m-learning.Al- though a variety of other classifications can be used,these terms distinguish between the existing Web-based computer-enabled learning (e-learning),the extension of accessibility through campus-wide wireless networks (w-learning),and the connection of fully mobile users to education using PDAs (m-learning). 25. Agnes Kukulska-Hulme and John Traxler (2005)(eds) Mobile Learning. A Handbook tor Educators and Trainers. London: Routledge The first book on mobile learning to be published by a major international publisher was scheduled to appear in mid-August 2005 from Routledge in London and New York. Its publication has been postponed to November 2005. The title is Mobile Learning: a Handbook for Educators and Trainers and it is edited by Agnes Kukulska-Hulme of the Open University of the United Kingdom and John Traxler of the University of Wolverhampton. It is described thus: This timely introduction to the emerging field of mobile learning uses case studies written by experts in the field to explain the technologies involved, their applications and the multiple effects on pedagogical and social practice. Moobile devices include handheld computers, smartphones and PDAs, and this handbook will emphasise the issues of usability, accessibility, evaluation and effectiveness, drawing from case studies written by researchers and practitioners, all experts in the field. The authors are: John Traxler, Andy Ramsden, Dr Ian Weber, Jon Trinder, Dr Rose Luckin, Dr Michael Levy and Claare Kennedy, Prof Mike Sharples, Dr Roger Kneebone, Dr Agnes Kukulska-Hulme, Dr Carol Savill-Smith, Dr Joseph Lee, Dr Kurt Hackemer and Dr Doug Peterson, O Smordal. The development of the literature of mobile learning has a high importance. Mobile learning will never emerge from its present fragile project-based status and take its place in mainstream education and training unless it has a vibrant literature. Deans of Faculties at universities throughout the world will never accept the introduction of mobile learning into their courseware unless they can verify the claims of mobile learning by consulting the research literature. In some ways the status of mobile learning today is similar to the status of distance education at the start of the 1980s. Distance education, it is true, was characterised by extensive offerings from institutions around the world and the foundation of the Open Universities in the United Kingdom, in Spain and in Germany were beginning to give it new status, but its literature was unacceptably weak. For this reason Distance education: international perspectives was published in 1983 to provide a collection of contributions to the literature of distance education from the 1970s, Foundations of distance education was first published in 1986 to give an overview of the field, Theoretical principles of distance education followed in 1993 to give a theoretical analysis of the field and Distance education: new perspectives was also published in 1993 to give a collection of the contributions to the literature during the 1980s. The international journal Distance Education was founded in 1980 and is now in its 25th year. Similar initiatives are necessary for the literature of mobile learning if it is to convince academics in universities worldwide that it is a viable form of educational provision. The paperback version of Mobile Learning: a Handbook for Educators and Trainers costs 22.99 and its ISBN number is 0-415-35740-3. CHAPTER 3 OVERVIEW OF MOBILE LEARNING IN 2005 Theme The new missions and challenges facing distance and open learning today, as in the past, are linked to developments in technology. One can distinguish three generations of technologies in the life of the distance education and open universities. First generation technologies are the technologies of the Industrial Revolution which occurred in Northern Europe and North America in the 17th and 18th centuries. These were the technologies which produced the world of distance learning, based largely on print-based materials, the postal service and transport services. To these were later added audiocassettes and videocassettes. Second generation technologies came from what may be called an Electronics Revolution of the 1970s and the 1980s and produced distance education systems based on satellite and videoconferencing technologies. These led in the mid 1990s to the development of the Internet and the World Wide Web and the beginnings of electronic learning or e-learning. This is the phase that the Open Universities in Asia and elsewhere are grappling with today, as they decide how much of their programmes should be changed from distance learning to e-learning. This is the present generation of learning at the open universities. Third generation technologies impacted the world in the last years of the second millenium. The whole world suddenly became wireless in a Wireless Revolution. Mobile phones appeared everywhere, e-commerce became m-commerce, wired connections were abandoned for wireless ones. Mobile learning is the product of this Wireless Revolution. It represents the next generation of learning. The future is wireless In this analysis I want to share with you today the excitement and enjoyment of working in the newest area of development for learning. The future is wireless. All over the world the awkwardness of wired connections will be substituted with wireless ones. The statistics are stunning: Ericsson and Nokia tell us that there are 1.500.000.000 mobile phones in the world today. The worlds population is 6 billion. The number of mobile subscribers in China alone is 200.000.000. This number is increasing at a rate of 2.000.000 per month. More that 525.000.000 web-enabled phones were shipped in 2003. Worldwide mobile/wireless commerce in 2004 will reach $200.000.000. There will be more than 1.000.000.000 wireless internet subscribers by 2005. Even in rural Africa there is mobile learning developed today: Because of the lack of infrastructure for ICT in rural areas in Africa (cabling for Internet and telecom), the growth of wireless infrastructure is enormous. Between 1997 and 2001, the number of mobile phone subscribers in Africa annually had a triple-digit growth rate. (Shapshak, 2002) In 1999 Tokyo had more telecom connections than Africa combined. In 2003 Africa had twice as much as Tokyo. (Gourley, 2004) Africa is leapfrogging from an unwired, non-existent e-learning infrastructure to a wireless e-learning infrastructure. Background to mobile learning The background to mobile learning comes from the law of distance education research which states that it is not technologies that have inherent didactic qualities that are successful in distance education and in open universities but technologies that are generally available to citizens. A typical example was the 12 laser discs of the early 1990s. They had tremendous didactic possibilities, wonderful programmes were developed for them especially in the field of ESL (English as a Second Language), but they never got established in distance education or the open universities because there were not enough of them owned by citizens. Another background was my irritation and annoyance when studying the plans of Ericsson and Nokia for the development of applications for the advent of 3G wireless technologies. They had 3G applications in development for offices, for homes, for motor cars, even for refrigerators the only area that appeared to be overlooked was learning and training. Never in the history of the world has there been a technology so widespread in its use by citizens than mobile telephony. There are 1.500.000.000 of them in the world today and sales are continuing all around the world, especially in China. A few years ago I was in a mobile phones shop in a smallish Chinese town, Handan, with about 1 million inhabitants. Unlike the mobile phone shops in Europe, this one had two storeys with dozens of display cases all full of different models. There must have been 2000 different phones available for purchase. In addition to this availability is the fact that mobile phones are technologies that citizens carry everywhere with them. They are regarded as personal technologies: They are trusted They are in frequent use They are easy to use They are cheap They are in fashion The statistics for SMS messaging are counted in the billions throughout the world. In the words of the conference theme: the harnessing of these devices to education and training is central to the new missions and challenges facing education today. They are a technology that the education cannot do without. Some years ago I was at a wedding in London in England. The wedding started at 3.00 pm. As we came out of the church soon after 4.00 pm all the young gentlemen at the wedding whipped out their mobile phones and started clicking them. Oh! Arsenal have scored!. Thierry Henri has scored!. Oh! United are still zero-zero! There was complete absorption in what the mobile phones were providing. The harnessing of these devices to education and training is an urgent priority. Definition of mobile learning In providing a definition of mobile learning one is faced with tensions between functionality and mobility. The technologies involved in e-learning and m-learning (computers, laptop computers, PDAs (Personal Digital Assistants)/handhelds/ palmtops, smartphones and mobile phones can be arranged on a continuum: Figure: Relationship of m-learning to e-learning Many experts on mobile learning, especially in the United States of America, include laptop computers in their definition of mobile learning, but I disagree. I consider that it is the degree of mobility that is the defining element in mobile learning, even if one has to sacrifice functionality. Therefore, the term mobile learning should be limited to education and training on devices one can comfortably carry around, in ones hand or in ones pocket, and therefore I do not think that the definition of mobile learning should be extended to include laptop computers. Five examples I would like to share with you at this stage five examples of mobile learning in action. four of these are European Commission-funded projects and one is a development in Africa. The five projects of mobile learning in action are: The From e-learning to m-learning project led by Ericsson, Ireland The Mobile learning: the next generation of learning project led by Ericsson, Ireland The M-learning project led by the United Kingdom LSDA (Learning and Skills Development Agency) The MOBILearn project led by Giunti Ricerca of Genoa, Italy The M-learning in rural Africa project of the University of Pretoria, South Africa. Project 1 Title: From e-learning to m-learning Leader: Ericsson Education Dublin Funding: 400.000 Focus: The project starts from the acknowledgment that e-learning is the state of the art for distance education today, but asks what is the next dimension. It sets out to produce a series of courses for PDAs, smartphones and mobile phones. Website:  HYPERLINK "http://learning.ericsson.net/mlearning2/project_one/index.html" http://learning.ericsson.net/mlearning2/project_one/index.html What is important about this project is that it solved all the problems confronting the provision of mobile learning courses on PDAs. It took the standard 5.7 cm x 7.6 cm screen of a PDA and, by using Microsoft Reader software, designed a comfortable and successful learning environment for student study. It took a 1000 A4 page course comprising course materials and background reading and loaded it on a PDA. It offered courses for paid enrolment, for credit as a normal part of the institution' provision. Students were surveyed and expressed satisfaction and no problems with mobile learning as a form of study. The problems of providing mobile learning on PDAs were all solved. The project also showed that the problems of providing mobile learning on smartphones and mobile phones were not yet solved. Project 2 Title: Mobile learning: the next generation of learning Leader: Ericsson Education Dublin Funding: 400.000 Focus: This project builds on the previous one. It moves the focus from 2G technologies to 2.5G technologies using the Sony Ericsson T600 (mobile phone) and P900 (smartphone) as the basic devices. More sophisticated technologies like colour screens, moving graphics, SMS, MMS, and streaming video are used in course development in addition to the technologies used in the previous project. Website:  HYPERLINK "http://learning.ericsson.net/mlearning2/" http://learning.ericsson.net/mlearning2/ The importance of this project is that it moves mobile learning on from 2G to 2.5G technologies and prepares the way for the introduction of 3G technologies. The courseware developed includes courses on art appreciation at museums and Botanical gardens with illustrations, background and commentaries which are accessed by mobile phones as the visitor moves around the galleries or gardens. More sophisticated technologies are used including streaming video over phones, harnessing the enormous impact of SMS and MMS as part of the student support services provided with the courses. The success of mobile learning over PDAs is maintained and developed with progress being made in the provision of mobile learning over phones. The phones being used, the SonyEricsson T600 and P900 have internet access, still and moving photography and exceptional audio quality. Project 3 Title: m-Learning project Leader: UK government LSDA (Learning and Skills Development Agency) Funding: 4.500.000 Focus: The focus of this project is on unemployed and uneducable 16-22 year old British youths, all of whom need training but all of whom refuse to attend colleges or training centres. All have mobile phones. Website:  HYPERLINK "www.m-learning.org" www.m-learning.org This project focuses on a group in society who are unemployed and need training but who refuse to attend training centres or other courses. All have mobile phones which they use continually. The projects goal is to provide them with low level educational content via mobile learning. Besides the UK government and semi-government partners, there are partners in Italy and Sweden. The project has an important focus on mobile learning on phones rather than on PDAs. Project 4 Title: MOBIlearn Leader: Giunti Ricerca, Genoa, Italy Funding: 8.000.000 Focus: The project provides structures for mobile learning and courseware for students on MBAs, for medical updates and for museum visitors. Website:  HYPERLINK "www.mobilearn.org" www.mobilearn.org This is a very large project with many of Europes leading universities, including the Open University of the United Kingdom as partners in addition to important industry providers like Nokia. The courseware is focused on three groups of students: Students on MBA courses who require summaries, examination preparations, additional information and focused studies Students in the health care professions who require updates and specialised information Visitors to museums and art galleries who will receive detailes information on exhibits on their mobile phones. This project again has a focus of mobile learning on phones. Project 5 Title: m-Learning in Rural Africa Leader: University of Pretoria Funding: nil Focus: What is important about this programme is that it is a regular provision of post-graduate education, and not a project. The trouble about projects is that they tend to stop once the funding has run out. The target was rural students in the B Ed (Hons), Advanced Certificate in education and Special Needs Education courses. 99% had mobile phones; none had e-mail or e-learning possibilities. Website:  HYPERLINK "http://www.up.ac.za/" http://www.up.ac.za This project is focused only on providing mobile learning on phones as the students do not have PDAs. The University of Pretoria started using mobile phone support during 2002 in three paper-based distance education programmes because more than 99% of the rural students had mobile phones. This is still the case. The profile of these students: Majority live in rural areas 100% are full-time employees (teaching) 77.4% are English second language speakers 83.8% are between the age of 31 50 66.4% are women 22.6% are English first language speakers 13.9% are younger than 31 97.3% are non-white 0.4% have access to e-mail 99.4% have a mobile phone What does the mobile phone support entail? Bulk SMS (pre-planned) to all students or students of a specific programme for general administrative support as well as motivational support Customised group SMS to specific groups of students extracted from the data-base for specific administrative support Customised small group or even individual SMS to specific students extracted from the data-base on an individual basis for specific administrative support Here are some examples: Dear Student. Your study material was posted to you today. Enquire in time, quote your tracking number: PE123456789ZA, at your post office. University of Pretoria Purpose: Students do not visit their rural post offices very often and this leads to many returned packages. If students know about a dispatch, they make an effort to fetch packages timely. Success: Significant drop in returned packages and accompanying costs Dear student. If you have not submitted Assignment 2, due to late dispatch of study material, you may submit before 19 Sept. Do this urgently to help you pass your exam. University of Pretoria Purpose: Extension of assignment submission date due to a late dispatch of study material Encouragement to complete the assignment Success: Normal assignment submission statistics ACE Edu Management contact session block 1 from 7-9 July for modules EDM 401 EDO 401 ONLY, changed to Town Hall Main Street KOKSTAD. New letter posted. University of Pretoria Purpose: Urgent notification of a venue change for a specific contact session Success: All the students arrived at the correct venue (as far as we know) Dear Student. We have not received your registration for the Oct exam. Please fax registration form or letter not later than Thursday 31 July. University of Pretoria Purpose: Encouragement for exam registration. Notification of the deadline for exam registration Success: Increase in the number of exam registrations compared to previous exams Dear Student. April exam proved that students attending contact sessions are more successful. Please attend July contact session. Register per fax before or on Friday 6 July. University of Pretoria Purpose: Encouragement for contact session registration Notification of the deadline for contact session registration Success: 58% of the learners registered before the closing date vs the normal rate of below 40%. First bulk SMS dispatch report: Total SMSs sent: 279 Total delivered successfully: 214 (77%) Total not delivered due to invalid mobile number: 5 Total not delivered due to mobile phone network issues: 7 Total not delivered due to message time-out: 53 (time-out was set at 5 hours, increased to 48 hours since then) Current success rate average: 92% From a quality and financial point of view, the successes are also significant: Using print and the postal service to distribute the necessary information to students would have been more than 20 times the cost of the bulk SMSs. While the SMSs provide immediate and JIT (just-in-time) information, the posted information would have taken between 3 to 18 days (depending on the remoteness of the student) to reach all the students. There are a number of projects currently running at the University of Pretoria. In summary: 1. Using PDAs in clinical assessment sessions of medical students (limited use of course content + assessment activities) 2. Using PDAs in postgraduate engineering courses (limited use of course content + communication) 3. Using Bulk SMS for general library support (administrative) 4. Developing an "SMS Gateway" as part of our LMS and student online services (administrative and communication) 5. Using Bulk SMS for student support in our three paper-based distance learning programmes [majority of students are situated in rural areas in Southern Africa] The latter project (5) is the one discussed and referred to above. It started out as only administrative support. The university is currently designing and phasing in the use of SMS technology for academic support and academic activities for these rural distance learning students (about 8000 students at the moment). The academic support will focus more on academic activities rather than course content as such. These rural students (98% of them) have mobile phones without MMS capabilities. They do not have Smartphones or PDAs that would be better suited for the limited use of course content. The primary focus is on a "communication" approach for admin and learning support rather than a "content" approach as such because of the comprehensive paper-based study materials they are already provided with. These are five of the mobile learning activities happening around the world at the present time. I have dwelt at length on the last one as it concerns events in rural Africa, and shows the value of mobile learning there. I hope that many of you will say: if it can be a success in rural Africa, it can be a success with our students too. Tactics What tactics, then, should the education and training community adopt with regard to mobile learning? Tactic 1. Mobile learning on PDAs. The problems with developing mobile learning for PDAs, handhelds and palmtops have all been solved. Students have studied full courses on PDAs, and their evaluations have shown that a pleasant land comfortable study environment can be created on PDAs. Institutions should have no hesitation in offering full courses on PDAs, which students can study on trains, undergrounds, buses, at airports or wherever they are on the move or whenever they have some time free. A typical PDA of today, like the HP iPAC 5000 series is ideal for mobile learning. Course materials can be developed in HTML, or better in Microsoft Reader Works, which is used by Microsoft to produce e-books and provides a comfortable typeface for studying purposes. Students will need Microsoft Reader software to get full value from the display, and facilities include the possibility of highlighting text and setting bookmarks. The screen of a HP iPAC is 5.7 cm x 7.6 cm and this allows for extensive study. The memory provision is 128 MB, which allows for courses of 1000 A4 pages in length, or extensive illustration inserted in the text. Tactic 2. Mobile learning on smartphones The SonyEricsson P900 may be regarded as a typical smartphone that is a telephone with many of the features of a PDA. Yhe size of the screen is 6.4 cm x 4.2 cm and it can be held horizontally or vertically. Although the screen size is little different from the screen size of the Compaq iPAC 5000 series, it nevertheless marks a barrier in mobile learning. Many institutions feel that this is as yet too small for comfortable study and their tactic has been to refrain from developing full courses for smart phones and mobile phones. It is felt that reading many small screens of text would be too taxing for students, even while travelling on crowded undergrounds and buses. The emphasis has therefore been placed on providing short course summaries or examination preparation notes or student guidance on mobile phones and smartphones. These short courses have tended to be combinations of text materials and graphics, with straightforward assessment questions and facilities for contacting the tutor. Although courseware for mobile learning used to require development in WAP, the new phones are coming with Opera-type browsers which will accept XHTML and thus make the tactics for developing mobile learning for these devices as straightforward as writing WWW pages. Tactic 3. Mobile learning already developed for smartphones The range of mobile learning courseware available as models for new users is getting extensive and includes at least the following: 1. Using PDAs in clinical assessment sessions of medical students (limited use of course content + assessment activities) 2. Using PDAs in postgraduate engineering courses (limited use of course content + communication) 3. Using Bulk SMS for general library support (administrative) 4. Developing an "SMS Gateway" as part of an LMS and student online services (administrative and communication) 5. Using Bulk SMS for student support in our three paper-based distance learning programmes [majority of students are situated in rural areas in Southern Africa] 6. Statistics course from the German FernUniversitt 7. Courses in literacy and numeracy for undereducated 16-22 year olds Courses in art appreciation from the Budapest University in Hungary 9. Students on MBA courses who require summaries, examination preparations, additional information and focused studies 10. Students in the health care professions who require updates and specialised information 11. Visitors to museums and art galleries who will receive detailes information on exhibits on their mobile phones. 12. Courses in telecommunications from Ericsson in Dublin 13. Courses in business and marketing from a number of US corporations. Tactic 4. Using the audio, video, streaming media, photography, SMS, MMS, internet facilities of smartphones The SonyEricsson P900/P910 may be taken as an example of the state of the art for smartphones today and the SonyEricsson T600/T610 may be taken as a state of the art mobile phone of today. Tactic 4 will be to make full use of their specifications for mobile leaarning. These phones offer among other facilities: PDA (on P900 /P910) Phone with MP3 audio Still and video camera, MPEG4 video and video streaming Email, SMS and MMS Web browser These specifications provide a wide range of development possibilities for mobile learning. Tactic 5. Using mobile phones in mobile learning The challenges of providing mobile learning on PDAs have been solved; the new challenge is to solve these challenges for mobile phones and smartphones. The tactics to be used can be grouped into three categories: (a) The use of SMS on mobile phones for administrative purposes, (b) The use of short courses, additional notes, examination preparation etc on PDAs, smartphones and mobile phones, (c) The use of full courses on PDAs and, perhaps, on smartphones. Tactic 6. Choice of course materials for smartphones and mobile phones It would be an excellent idea if all higher and further education institutions took the decision to develop an administrative system by SMS to all their students by SMS. Detailed description of such a system in rural Africa has been given in this chapter. This would give the institutions an immediate contact with all their students for administrative changes, assignment submissions, university deadlines and a whole range of essential administrative decisions. Mobile learning in the form of short courses, examination summaries, course highlights and additional information can be developed and sent to students PDAs, smartphones and mobile phones. Full courses including assignments and questioning, forums for discussion with the tutor and the learning group, and use of the WWW can be developed for PDAs and many smartphones. Tactic 7. The arrival of 3G technologies The urgency of the development of mobile learning is enhanced by the imminent arrival of 3G wireless technologies. The arrival of 3G will bring: People will be able to manage better their time and personal work: on a train, at airports, while waiting etc Applications that run today on a computer will be able to run on a phone The Internet and the WWW will be accessible directly to citizens on thei phones A wide range of applications will run on phones rather than on computers: electronic passport visas can be mailed directly to the phone, electronic payments can be made by phone not computer. 3G will guarantee video connections over the air, in real time as opposed to the fragile connections of today Citizens will be able to work from anywhere with their phones The data rates available from 3G will make large data transfers from phones practical 3G is for laptops and wireless LANs as well as telephony but is only available in hotspots today. For covering citizens in their homes with the data rates they need to support the services they want they must have 3G. 2G and 2.5G provides coverage not capacity. WiFi supplies capacity not coverage. 3G provides coverage and capacity. The humourous answer to the question of what will 3G bring to phones is Girls, Games, Gambling. In 3G the bandwidth for these and other applications is available to the phone so that the only limitation to applications is the imagination. It is important that learning and training do not miss out. Conclusions Conclusion 1. The importance of mobile learning Distance education is intrinsically linked to technology in education. Mobile telephony is the most widespread technology ever. There are 1.5 billion of them for a world population of 6 billion. Their use for learning and training is essential. Conclusion 2. The new missions and challenges facing the Open Universities today. Open universities have dispersed student bodies with whom they have to communicate. Each of these students possesses a communication device that he or she carries constantly. A pressing new mission and challenge for the Open Universities is to harness these communication devices for administrative purposes, for short courses, course summaries and for full modules. Conclusion 3. The two markets for mobile learning. There are two markets for mobile learning: learners that are either without computing infrastructure and access, or learners that are continually on the move. In other words: 3rd world rural or remote area learners who have mobile phones, and 1st world learners who are the workforce on the move with state of the art mobile devices. Conclusion 4. The omnipresence of mobile phones. The much awaited introduction of 3G wireless technologies will occur in the near future and will make mobile telephony even more powerful and widely used than they are today. At the present one can plan that nearly every member of the student bodies of all universities has a mobile phone. Conclusion 5. The success of PDAs All the problems associated with presenting full mobile learning courses on PDAs have been solved. There should be no difficulties in developing learning materials for these devices and running full courses on them. The problem with PDAs is that there are only 7-8 million of them in the world today and sales are not increasing. Industry experts suggest that PDAs may eventually be merged into smartphones. Conclusion 6. Mobile learning on smartphones and mobile phones There are 1.5 billion of these devices in the world today and the Chinese market alone is growing at the rate of millions per month. The problems of presenting courseware on these devices have not yet been solved. This is the task for the present development of mobile learning. Conclusion 7. The future is wireless. The awkwardness of wiring and wired devices is giving way everywhere to wireless connections. This development is now impacting education and training. The development of mobile learning is the new cutting edge in development, the next generation after e-learning. Reference Brown, T. (2004) Exploring future learning paradigms. Will m-learning survive? MLEARN 2004 Conference, Bracciano, Italy. CHAPTER 4 PLANNING FOR MOBILE LEARNING Introduction The choice of devices and technologies for mobile learning will depend on the definition of mobile learning adopted. In this study mobile learning is defined as the provision of education and training on mobile devices: Personal Digital Assistants (PDAs), palmtops and handhelds and on smartphones and mobile phones. This definition reflects the tension in the field of mobile learning between functionality and mobility. The devices available may be assembled on a continuum running from the most functional to the most mobile. Because the focus in mobile learning is on mobility this presentation limits the range of mobile learning limits the range of the field to the devices listed, to the exclusion of laptop computers. There are five dimensions to this chapter: Definition of devices to be used Definition of technologies to be used Development of tools and environments to be used The search for a wireless Learning Management System (mLMS), that is the changes that are needed to an LMS to mobilise it Definition of courses to be developed. 1. Definition of devices to be used What do we want? When we look at how our students and teachers are working today, we find good readability to be of great importance. The materials that we offer online as well as answers to assignments and the assignments themselves, are quite extensive and demand a readable screen. The size is also an issue, but we must also take ease of mobility into consideration. If the screen is to be large, the device will inevitability have to be bigger. The hypothetically perfect device would be small and fit easily into ones pocket. The screen should fold out to A4 paper size and have paper readability. Wireless connectivity should be of high speed, the user should be always online with the possibility to switch seamlessly between wireless zones and phone networks. The device should have an integrated phone and support all the major office formats for reading and writing as well as pdf format. Security should be high, and if the device is lost the data should be made useless with no risk to the owner. The perfect device should render standard web pages perfectly and offer the ability to strip out advertisements etc. and display useful content only. The web pages should be readable offline as well as online. This should facilitate an understandable on-the-fly text-to-voice and voice-to-text feature. It is believed the above would be a close to perfect device, but since a device satisfying these specifications is not presently on the market and will not be within the foreseeable future one needs to restrict what one wants and attend to what one needs. The following list describes a close-to-perfect handheld device: Always online connectivity Bluetooth for connection with other devices Built-in video cannon for displaying presentations etc. Camera for documentation in the field Flash support Full size keyboard available Full WI-FI connectivity Large storage capacity (Large is a relative term changing with time) Screen of acceptable size and readability Large battery capacity Messaging client for peer-to-peer communication Non-volatile memory for backup Phone ability Read Adobe Acrobat documents Read/write common office formats Scanner and printer built in Small compact device Support multimedia content as well as flash, java and java script etc. Synchronize and check e-mail with common mail clients. Text-to-voice screen reader and Dictaphone What do we need and why? The main focus would be on the students and teachers needs. These are summed up as: a readable screen, the ability to read courses online as well as offline and be able to communicate with other students and teachers from wherever they are. A Personal Digital Assistant (PDA) with communication possibilities can serve these needs. Students and teachers will have easier access to online services and give the teacher the possibility to answer questions while away from his/her personal computer. We wish to allow our students to be able to study on their own when and where they want to. Recommended requirements for the device: Always online connectivity to facilitate synchronous communication and possibly generate quicker response from teachers on e-mail Bluetooth for connection with other devices Near to full size keyboard to write papers and answer assignments Long lasting battery Memory: 64MB RAM + some (32MB?) ROM for non-volatile memory to have enough space for multimedia content and backup of important documents Messaging client for peer-to-peer communication (GPRS would enhance this functionality by being always-online compared to logging on by WLAN or dial-up) Read Adobe Acrobat documents Read/write Microsoft office Word, Excel, PowerPoint Readable screen of good quality Small and compact device that fits into ones pocket Support multimedia content as well as Flash, Java and java script etc. Synchronize and check email with Microsoft mail clients. WI-FI connectivity The Devices Chosen for Proof-of-Concept (PDAs) Based on the list of what is considered to be needed for a good test of the always-online environment, one can choose to tryout the HP Ipaq with WLAN capability. For testing we will apply both new PDAs with integrated WLAN. The older versions of PDAs are equipped with a jacket that enables the use of a WLAN CF-Card which simulates the always-online environment in the homes of the students who will test the courses and features of the PDA. Definition of devices to be used (smartphones and mobile phones) The intention of mobile learning is to utilise the capabilities of existing GSM, GPRS and UMTS mobile telephone handsets and PDAs to increase access to training courses. It is proposed to develop and trial mobile learning courses for current mobile telephone handsets. Newer 3G (UMTS) devices on the market at phase 2 of the project will be trialled when readily available. Specifically, the devices chosen are the SonyEricsson P900 and the SonyEricsson T610. P900 Specifications The Sony Ericsson P900 is a triple band mobile phone, an MP3 audio and MPEG4 video player, an advanced handheld device and a mobile video and digital camera. The phone has e-mail access to a network of contacts. The calendar can be updated. The P900 supports a range of messaging types which will be used to monitor progress and test students. Pictures can be taken with the P900 built-in camera which allows pictures to be received and sent. Text input is facilitated by an on-screen keyboard and a large touchscreen. Some of the more relevant P900 features are listed below. 208x320 pixel display Colour LCD 65,536 MMS (Multimedia Messaging) MMS Video Video player Video streaming MP3 Audio MPEG4 Video Email Java SMS long (Text Messaging) WAP 2.0 WTLS CHTML Sony-Ericsson T610 The T610 is a sophisticated camera phone. It has a quality 65536 color display. It does not, however have as large a screen size as the P900. Extensive picture sharing options and the latest messaging functionality is available. The T610 supports Java"! download of mobile applications. Some of the more relevant T610 features are listed below. Color Display (65536 colors) 128x160 pixels display e-mail GPRS Java applications Multimedia messaging (MMS) WAP 2.0 Further uses The target groups are IT users and regular students. The first group is able to purchase the latest devices whether PDA-s or smart-phones which regular students may not always afford. For this latter group mobile phones are more familiar devices than handhelds. The assumption is that the common devices suitable for both groups are smartphones. These are not widespread today, however, the dynamic development of the market allows us to forecast their spread in the near future. Considering the advance of technology, we chose one of the multi-purpose devices with the most advanced features available today, the Sony Ericsson P900. The functionality of this device is near to the PDAs, the screen size is almost the same and it has Internet-connectivity in contrast to a regular PDA. Didactic and evaluation use Thus development of mobile learning will focus on the Sony Ericsson P900 (smartphone) and the Sony Ericsson T610 (mobile phone). These devices will be used for two purposes: Didactic analysis Project evaluation. For didactic analysis the devices will be used to access and analyse all course materials developed in the project. The analysis will focus on the student userfriendliness of the learning materials developed and feedback will be provided to the course developers on: Pedagogical issues Screen layouts Sequencing of content Questioning techniques: SAQs, TMAs, CMAs Feedback to the student Student to student communication Student to tutor communication. Further analysis will focus on the status of the course materials developed. This is regarded as vital if mobile learning is ever to take off as a viable sector of training provision. The devices will be used to evaluate the products of the project from four perspectives: Student userfriendliness Didactic efficiency Technical feasibility Cost effectiveness. When assessing these criteria for success the evaluation will take into account the needs of mobile learning as a sector of education and training provision. 2. Definition of technologies to be used How to design for handheld devices? One needs to design and develop technology that enables a device independent system. The chosen technology should be well adapted and commonly accepted. Hyper Text Mark-up Language (html) is such a standard To specify the look and feel of the pages we already use XSL Transformations (xslt) on the server to output the html based on data from Extensible Markup Language (xml) and look and feel from Extensible Stylesheet Language (xsl). We also use Cascading Style Sheets (css) for layout and design. We are also looking into the newer version of Cascading Style Sheets There is a media-type designed for print that could give us an improved printer-friendly version of our pages and better layout for small screens. When we implement changes on the server-side we know it will benefit all our clients, the only drawback at the moment is the minimal support for CSS2 by current browsers but support for CSS2 will certainly increase. CSS2 is a World Wide Web Consortium (W3C) standard and they are already working on developing the next generation of CSS. There are several issues defining the usability of a web page, one of these being download time. This is a crucial issue and should be a concern for every type of web page, whether it is meant for reading online using a traditional screen or a PDA (or smart phone). The limited bandwidth on a mobile network is clearly an issue, but the technology is rapidly advancing. Good and efficient coding will result in better utilization of bandwidth and processing power and the use of CSS will reduce the amount of mark-up needed for defining look and feel. Another issue is the use of pictures, illustrations and graphics in courses. Most of the pictures and illustrations used on web pages for educational purposes are there for a defined reason, not only for navigation and showing pretty pages. This gives us a challenge. How do we display an illustration of a certain size that is needed for the student to understand the learning materials and reach learning objectives? If we keep the size of the picture, the download time will be an issue, but so will screen size. The screen is most of the time limited to 3.8 inches for PDAs and even less for smart phones. We feel that to read and work through an extensive amount of learning materials a screen smaller than the PDA is unacceptable. For smaller courses and on-demand learning or information collection, it could perhaps be acceptable, but not preferable. Some people also turn off images in their browsers and they should get a good description in text format, at least an idea of what they are missing, alt-text is a tag used for this. There are some PDAs that have larger screens and some web browsers can use the screen in landscape modus which gives a better feel of the page (ThunderHawk) which also uses all of the screen size for content which further enhances the browsing experience. Evaluation of use of technologies All the technologies, standards and specifications used in the project will be evaluated on the four criteria listed above: Student userfriendliness Didactic efficiency Technical feasibility Cost effectiveness. The focus throughout will be pedagogical - the contribution of the technologies, standards and specifications used to the creation of a learning environment which will contribute to successful learning for the student. The rules for the creation of successful learning environments for distance education are well known by now, and will be applied to the products of the project. Cost effectiveness is another major factor. Mobile learning will never take off if the systems designed are not cost-effective for the student/user and in development time, access time, costs for data and voice transmission - all are required to be controlled by the project. Technical feasibility, especially from the point of view of the student/user is another important criterion for the success of mobile learning. Student userfriendliness is vital - from the first mlearning projects there is plenty of evidence, both from students and partners questioning the userfriendliness of studying from smartphone and mobile phone screens. Recommendations by course authors Course authors are mainly concerned with all aspects related to the course content and a few layout issues like that text explaining a figure has to appear on the same page as the figure itself. Most of them are familiar with only one editor. Authors do not want to spend time with the preparation of their courses for other devices or technologies than the one that the courses were originally created for, but leave this task for technical administrators. The latter prefer simple save-as buttons in their automatic conversion software. But all these simple automatic conversion procedures bear the danger of turning a course that is well designed and functional on the one and only platform it was developed for into an unperceivable and useless piece of work on another platform. This is why standards play such a big role in elearning: using widely supported document formats is the only way to reduce the testing work to a reasonable amount. The two most frequently used platform-independent electronic formats in which documents are presented to recipients nowadays are HTML and PDF (no matter how they are actually stored). For both of them a large amount of authoring and viewing software is available on all PC OS platforms. The PDF format is often favoured by authors as it supports some kind of DRM: the author can decide what the recipient is allowed to do with the delivered document, i.e. shall it be possible or not to extract text, figures etc., to change the text, to print the document and so on. On the other hand, it is impossible to add interactive (at least theoretically) elements like JAVA-applets to PDF documents. On the other hand, only the PDF format is prepared for allowing the recipient to add bookmarks, textual remarks and even freehand sketches to the document without any knowledge about the internal document structure; this functionality is provided by the PDF viewer software. Both HTML and PDF documents support some kind of simple question and answer techniques using predefined active form elements. For both the HTML and the PDF format in their current standards there are means of producing a sophisticated and smart design on PC-monitors and print-outs. Whereas layout is highly integrated in the PDF format, it is added to the mainly structural HTML format by CSS. Because early handheld devices had about the same capabilities as PCs some years ago, the manufacturers, e.g. Microsoft and Opera, simply based their HTML-viewing software, commonly called browsers, for use on handheld devices on the code of their middle-aged browser versions for PCs. And these versions do not know much of CSS1 and nothing of CSS2. Therefore, it is a necessity to analyse which layout features are likely to be correctly displayed on handheld devices and which are not. Neglecting the active form elements, both HTML and PDF are passive document formats, i.e. they were developed to display static information. But from a didactical point of view, involving the recipients by forcing them to interact with the matter presented is likely to increase the learning outcome substantially. The term to interact means that a recipient can influence the course of a process embedded in the document; this kind of interactivity, e.g. in the creation of flow or class structure charts in information processing, is often realised by JAVA-applets as well as by interactive FLASH- or SHOCKWAVE animations. Another way frequently used to enhance static documents is using non-static pieces of information like videos and/or sounds, this is often called using multi-media. It is assumed that courses are developed for use on PCs (including notebooks) and that nearly all course parts should be accessible from two additional device types, i.e. PDAs and Smartphones. It can be stated that the most frequent PDA OSs are PALM OS and MS-Windows PocketPC/Mobile. The smartphone OS market is dominated by SYMBIAN OS, followed by MS-Windows Mobile. Each of these three different major operation systems co-exists in several similar versions in the set of devices in current use. Standards and specifications One of the critical underlying tenets of the mlearning the next generation of learning project is the promotion of strict conformance with industry standards and specifications as produced by the mobile telephony industry. The leader in the development and promotion of these standards is the Open Mobile Alliance (OMA) Ericsson is a key member of this alliance. In the production of standards and specifications the OMA works in tandem with other significant groups of which Ericsson is also a member: WorldWide Web Consortium [W3C] for its Internet content specifications and architectures Internet Engineering Task Force [IETF] for its Internet technologies where appropriate to OMA ETSI, 3GPP, 3GPP2, etc for their work in enabling applications in mobile handsets, RIAA, IFPI - for their work in the recording industry It is important for a project to work within the standards and specifications as approved by the OMA and the other relevant bodies as listed above. OMA was formed in June 2002 by nearly 200 companies including the worlds leading mobile operators, device and network suppliers (including Ericsson), information technology companies and content and service providers. The fact that the whole value chain is represented in OMA marks a change in the way specifications for mobile services are done. Rather than keeping the traditional approach of organizing activities around "technology silos", with different standards and specifications bodies representing different mobile technologies, working independently, OMA is aiming to consolidate into one organization all specification activities in the service enabler space. This philosophy is in keeping with a major aim of mlearning as it is not intended to develop any proprietary standards or specifications. Instead it is intended to use and apply the industry standards as specified by the OMA to mobile learning scenarios. This has huge potential for the success of mlearning as it means that once common industry standards and specification are used in the development and supply of mlearning courseware then the emphasis of the work can be on the production and testing of mlearning scenarios rather than on the development and testing of standards for educationally focused mobile content. There is one possible exception to this and that is the integration of mlearning content and the administration and delivery of this content with Learning Management Systems. This is a set of standards and specifications that are not covered by the work of the OMA. However it is envisaged that adherence to current elearning standards in the production of mlearning courseware (as specified in SCORM type models by the work of organisations such as IMS Global Learning Consortium, Ariadne etc) and the supply of this courseware using industry standards for mobile devices (as specified by OMA) will result in efficient production and supply of mlearning courses. Principles of the Open Mobile Alliance This section looks at the principles of the Open Mobile alliance as they affect mlearning. The principles encourage competition through innovation and differentiation, while ensuring the interoperability of new and existing mobile services across the entire value chain. As you can imagine, this philosophy has major ramifications for the work of mlearning as adherence to OMA approved standards will result in access to the products via any mobile device or system that in turn adheres to the standards of the OMA. The principles of the OMA are stated as follows: Products and services are based on open, global standards, protocols and interfaces and are not locked to proprietary technologies The applications layer is bearer agnostic (examples: GSM, GPRS, EDGE, CDMA, UMTS) The architecture framework and service enablers are independent of Operating Systems (OS) Applications and platforms are interoperable, providing seamless geographic and inter-generational roaming. The OMA is organized into a number of Working Groups and there are a number of these groups that mlearning will reference quite closely. The first of these is the Browsing and Content Working Group as this group will define the key specifications that mlearning will use in content production. The work of a second group, the Messaging Working Group, is also of great importance to the work as this group will define key issues to do with Multimedia Messaging and Instant Messaging which are two key technologies that will be utilized in mlearning scenarios. Browsing and Content Working Group BAC is specifically chartered to be responsible for base content types, including the semantics and such user agents, behaviour and programming interfaces as is necessary to use such content types, render them and interact with the browser user agent, with the intention of enabling the creation and use of data services on mobile hand held devices, including mobile telephones, pagers and PDAs. Messaging Working Group The OMA Messaging Working Group is responsible for the specification of messaging and related enabling technologies. The goal of Messaging Working Group is to specify a set of basic messaging features that may be used to enable specific messaging paradigms. The Messaging Working Group is also expected to provide clarity of methods by which the messaging enablers are used as a medium for the interaction with different mobile applications. The scope of the Messaging Working Group is the specification of messaging protocols and features for the Open Mobile Alliance as a whole, dependent on work that may be carried out by other workgroups and other organizations. The work of both of these working groups will be monitored to ensure industry standard specifications and technologies are utilized. This will ensure that the end products are available to as large a catchment group as possible. 3. Development of tools and environments to be used Technology Some handheld devices may have support for Java and common plug-ins like flash or pdf, but they can rarely display web pages and Java or Flash simultaneously. Pages based purely on plug-ins can therefore be used as supplements in the course, for instance in assignments. Recommendations by tutors The invention of handheld devices with outstanding communication capabilities has been celebrated as birth of the saviour who will make all tutoring problems disappear. But in the early euphoria there was neglect of the fact that the widespread use of email in elearning has revealed the real bottleneck in the communication between tutors and students: the limited total amount of time a tutor can spend for tutoring. Additionally, a very interesting psychological effect has been observed which makes the situation even worse: because sending an email is much easier and cheaper than sending a letter or making a phone call, elearning students have been tented to send an email before and not after they had started to think hard about a problem. The most sustainable concept to improve the situation has been to distribute the tutoring workload on the shoulders of other students, too, by the invention of news fora and FAQ lists, e.g., and by establishing a binding and hierarchically organised set of rules for the student to tutor communication like search the FAQs, search archived fora posts, select an appropriate forum and write a post and only if all this failed to give an answer contact the tutor via email. Obviously, these rules should not be referred to as good practises but as a tutor survival handbook. When adding communication via handheld devices to elearning, the old errors have to be avoided, i.e., it does not make sense to advertise tutor phone calls or SMSs, e.g. Instead, to preserve an efficient communication structure between students and the tutor, the rules that have been established in many years of conventional e-learning communication should be obeyed in the m-learning scenario as well, but all existing channels of information exchange should be made accessible for handheld devices, too. To give valuable answers depending on own experience and demonstrated knowledge and skills of a student, tutors also need an easy access to student records stored in some kind of database. This database is definitely subject to very strict rules for data privacy and security in order to prevent unauthorised reading from or writing to it. This leads to a very difficult trade-off decision between the desired level of security and accessibility of all different kinds of information to be stored in the database. Additionally, it has to be fixed which actors in the teaching-learning process are allowed to read or write which kind of information. Usually, a so-called learning management system (LMS) is used to facilitate and guide the process of adding information to the database and recover detailed or summarised information from it. Because a mobile connection is likely to die suddenly for all reasons rated between known knowns and unknown unknowns, the LMS and/or database has to support a feature called transactions. That basically means a read or write process is monitored on both ends of the information flow chain and changes in the database are only allowed if both communicating devices agree that the information flow has been correct and complete. Recommendations by students From other sources it is known that the use of media strongly depends on the subject of study: students in information engineering try to use electronic media throughout all their work, whereas students of humanities prefer paper for all intermediate stages of work. Most of the students do not own a smartphone or PDA and do not plan to buy one, but this attitude again depends strongly on the subject of study. Nearly all students own a mobile phone, and most of the phones are equipped with a simple camera. It is thus difficult to extract common wishes or demands of students. But anyway, students of information engineering and related subjects are likely to be the first group who make intensive use of new electronic devices and media. None of the existing handheld devices is prepared for using the whole range of powerful group-work functionality provided by leading office software packets. Therefore, it seems questionable whether there is much sense in (developing and) using software for group-work with handheld devices when people have a much mightier tool in their offices which is used worldwide. It seems more useful to try to promote the exchange of ideas utilising handheld devices and leave the hard work on large documents for the office hours. But students also demanded a completely different feature of elearning courses: a clear and comprehensive list of which group the course targets at, a list of the main learning objectives, a list of the prerequisite knowledge and ICT necessary etc. This leads to another important use of standards: those which describe the content of a course, the relationship of its parts, its position in a curriculum and related features. There seems to be one standard that turns out to be the most widely supported one: SCORM. Obviously, the combination of LMS and database used to access the course has to support this standard. Many students proposed to be informed by SMSs if there are any changes in on-campus events after the schedule has been sent out via email. This seems to be an ideal application for the WAP 2.0 push technology. But most of the students do not know whether they have a GPRS phone, whether their contract supports GPRS access, what are the costs of GPRS and so on. This is true even for students of technical subjects. Additionally, as most of the mobile learning students belong to the workforce, they are not allowed to have their phone switched on during the working hours and/or are working in environments physically shielded from mobile networks by buildings made of Ferro-concrete or sheet steel, inside walls fixed on sheet steel pillars etc. Therefore, it does not make much sense to use the WAP push feature, but the students should be trained or even guided to regularly check their private email account utilising their handheld device. Most students like to play a game on their handheld device when riding the train or bus or when waiting in a station. The technologies available on the mobile phones themselves and within the mobile network have greatly increased in number and sophistication. The course development tools and environments will conform to the specifications of the Open Mobile Alliance (OMA). As mentioned above the OMA works in accordance with other standards bodies.The standards of these other organisations will also be adhered to in this project. In this way, the courses developed will conform to the mobile telephony industry standards and specifications. MultiMedia messaging (MMS) will be used in the project. Creating the MMS messages can be done by a number of methods: Using the messaging option on the P900 or T610 Multimedia, MMS Home Studio comes with the software pack for the P900. This allows MMS messages to be created on the PC. Creating MMS messages to be sent from a Value Added Service Provider (VASP) to be sent either over SMTP or HTTP can be done with SOAP or the JavaMail API. Borlands Jbuilder will be used for any Java development. The Apache web server will be used also. The MML (MultiMedia Library) function of the MMS system will also be examined as a means for students and tutors to manage, send and receive MMS messages in a PC environment. The Browsing and Content Working Group (BAC) of the OMA is responsible for the standardisation of content types used in the development environment of mobile devices. The technologies used here will be in accordance with the BAC specifications. The course development environment will partly be in XML based languages. Based on the device requesting the service, the application can be tailored to suit the capabilities of the phone. Evaluation of tools and environments The evaluation of tools and environments to be used will be based on the principle that the structures that were successful in the distance education and e-learning periods should be developed for mobile learning as well. In distance education communication between the teacher and the learner and between the learner and the learning group was mediated by technology. These technologies were usually the printed word and written correspondence, augmented by audio and video media. E-learning added the interactivity of largely typed interaction as students learned at a computer screen and communicated with teachers and fellow students via a keyboard. In both distance education and e-learning voice communication was unavailable or underdeveloped, but voice communication is the central tool of both face-to-face education and ILT. As mobile learning uses a telephony technology one of the challenges facing any mobile learning project is the reinstatement of voice communication in education and training contexts. Successful learning environments were built by both distance education and elearning systems. In distance education a combination of carefully structured high quality learning materials allied to a rich provision of student support services, as in the Open University of the United Kingdom, proved successful. In elearning, high quality learning materials, often built around reusable learning objects, are again a prerequisite. High quality student support services are again a feature of academic elearning provision. In corporate elearning such rich student support services, if provided, seem to be little used. The development of a successful learning environment for PDAs, smartphones and mobile phones will be a central theme of the evaluation of this project. 4. The search for a wireless learning management system (mLMS). The changes that are needed to an LMS to mobilise it The development of a wireless Learning Management system (mLMS) is vital for the development of mobile learning as a viable sector of training provision. It seems clear that the development should be based on an adaptation of an Open Source LMS. We have proposed Moodle ( HYPERLINK http://www.moodle.org) www.moodle.org). In spite of certain problems we consider that Moodle is still the leading contender. The modifications that are needed to an LMS to make it viable as an mLMS need to take into consideration the following: Enrolment and student records Student registration. The mLMS will require the functionality for student registration. Basically this will envisage that the registration is by mobile telephones as students contact the institution for the purpose of registration. Other forms of registration need to be considered as well: by post, by email, by telephone. Development of student database. The mLMS will need to be able to build a database of students from the registration data received. The categories of data that will be collected and retained need to be agreed upon. Passwording. The student database will need to be passworded. Classifications of users with various access rights will need to be established: administrators, tutors, students. Payment. If possible, it would be excellent if functionality and be provided for the collection of course fees, especially from mobile phones. Recovery of data. Facilities for the recovery of data need to be established. This can be by course group, by tutor group, by individual student. Different levels of permissions for the accessing of this data need to be established. Course development Course development tools. There should be a facility for assisting developers in the development of courseware for mobile learning. Location of courses. The portfolio of courses available should be held by the mLMS. Student study. It may be desirable for students to access their study programmes through the mLMS. Interactivity. If students are to access their courses via the mLMS it will need to provide the interactivity required for correct course study. (iii) Communication. Student to tutor/institution. The mLMS will need to carry functionality for student to tutor or institution communication, especially from mobile phones. Student to student(s). The mLMS will need to carry functionality for student to other student(s) communication, especially from mobile phones. Voice. The basis of mobile learning in telephony should lead to much greater use of educational voice communication than was the norm in distance education or elearning. Data. Facilities for submission of assignments and tutor feedback and other forms of data transmission need to be available. SMS. The particular strengths and popularity of SMS should be a feature of the system. MMS. The particular strengths and popularity of MMS should be a feature of the system. Assessment SAQs. Provision for self assessment questions should be included. TMAs. Provision for tutor marked assignments should be included. CMAs. Provision for computer marked assignments should be included. Recording of student data. It should be possible to record in the mLMS database the results of students TMAs and CMAs. Assessment. It should be possible to match student records against assessment criteria for awards and certification. Specification of mLMS The system will endeavour to produce mlearning courses that a student can take on his or her mobile device when and where it suits them. That this activity is administered and recorded by a Learning Management System (LMS) is an ambition that mlearning also hopes to realise. As mentioned previously there are two sets of standards that will be reused to enable such an mlearning scenario. The first set essentially controls the content production and how this is integrated into an LMS. Today in the elearning world the key standards in this area are produced and defined by such organisations as IMS Global Learning Consortium, Ariadne, AICC, etc and have been widely adopted by the corporate and to a lesser extent the academic elearning world. Reference models such as SCORM are prevalent and both content developers and LMS system developers strive to adhere to such models. The second set of standards is related to both content production and supply to wireless mobile devices (as opposed to supply to Internet connected PCs). This project will strive to adopt both sets of standards in both the development and supply of mlearning courseware and it is envisaged that the successful integration of both sets of standards holds the key to the widescale use of mlearning as a viable alternative to traditional elearning. We will now look at the standards that must be present in a LMS in order for it to be mobilized. Firstly, some key requirements on an LMS in mobile learning situations are defined as follows: The user (student/teacher/administrator) can access the LMS via a mobile device The administrator can carry out rudimentary administrative tasks (add new users,allow access to users to new courseware etc) The teacher can conduct basic functions on his or her mobile (check students progress, check for new assignments, download new assignments etc) The student can enroll for and attend courses on his or her mobile device Current technologies such as MMS, SMS can be integrated seamlessly into the LMS It is envisaged that the use of industry standards in both the content production and supply will result in the above requirements being met. As mentioned, two parallel sets of standards will be adhered to; standards produced by OMA and related bodies for mobile specific situations and standards such as SCORM for LMS related situations. LMS to be used The above choice of device relates to the test equipment for the project only, since the most important principle governing the general choice of devices and technology the mLMS should support is, that they should make it accessible to the widest possible potential audience both from the availability and the affordability points of view. This means that the mLMS should be device- and platform-independent. An LMS and by consequence an mLMS must involve the following types of authors: technical experts knowledgeable of the way the mLMS can be made device- and platform-independent using technical standards like HTML, XML, CSS, W3C Device Independence Working Group guidelines, etc usability experts who are knowledgeable about ergonomy and software quality learning technology experts who can make the mLMS complient with learning technology standards like SCORM (Sharable Content Object Reference Model), IMS Global Learning Consortium, etc educational, pedagogical experts knowledgeable of designing appropriate educational processes into the mLMS, teachers who actually create the learning content. The specification of the mLMS should consider all of the above issues. 5. Definition of courses to be developed The issues to be addressed under this heading include: The status of the course materials in the institution's provision The integration of the course materials into the institution's portfolio The fees charged to the students for studying the mobile courses The level of accreditation awarded by the institution on the successful completion of the course. Definition of modules (courses) to be developed In the first phase of the content development process one course will be selected and this course will be used to verify the key functionality requirements both from a content development viewpoint and from an LMS integration viewpoint. Once this course has been verified in phase 1, it makes it possible to take any existing or new course and fit it into this diverse mobile learning environment. When selected the base content of the courses will be redesigned to allow them to fit into the mobile learning environment following on from the successful verification of the first course and incorporating any lessons that have been learned. The base content of all these courses is both up-to-date and related directly to the technologies used (such as MMS). The following scenarios are envisaged from a student usability viewpoint. On signing up for the course, the student will be presented with a number of course options. Option 1 will present the course on a standard web browser on a PC. A second option presents the course to a web enabled mobile terminal eg. the SonyEricson P900 phone and for PDAs. A possible third option of rendering the material for a more basic phone such as the T610 will also be explored. Each learning option will present the following supplementary course materials: Section tests will be in the form of MMS messages or short emails sent to the student upon completion of a section. SMS hints, MMS messages with further notes, more diagrams, talking head video presentations of a related topic, voice sound files, educational games and other useful supplementary information can be sent to the student. These could be at either the request of the student or by a course tutor as he or she sees necessary, or automatically sent at the completion of each learning unit. Using the HTML version an attempt will be made to apply the appropriate DC-header-tags (DC: Dublin Core) to each page for preparation of SCORM compliance. Additionally, an attempt will be made to use CSS1 for optimising the output on different media like PC screen, handheld screen and print-out. Additionally, highly interactive, JAVA2-based exercises will be added and research will be done into the question how to achieve minimal parallel development efforts for the different platforms. Target users and definition of courses to be developed When one has a full distance learning site in operation with hundreds of courses and more than 100 study programmes, it is important that developments for m-learning to a large degree is done on the server side. Thus, we will attempt to mobilise all the courses and make access to our LMS as device independent as possible. Course evaluation The role of the evaluation process is to evaluate the courses that are developed by the project against these criteria: Student userfriendliness Didactic efficiency Technical feasibility Cost effectiveness Conformity to the project proposal Contribution to the field of mobile learning. We certainly support the development of courses in innovative areas, like mobile guides to art galleries. Factors which are important to the evaluation of the courses, because they are crucial to the development of mobile learning as a field include: Pedagogical effectiveness of the courses Cost effectiveness of the courses to students Status of the courses in the view of the institution Role of the courses in the institutions portfolio Fees charged by the institution for enrolment in the courses Accreditation offered by the institution for successful completion of the courses. CHAPTER 5 THE INCORPORATION OF MOBILE LEARNING INTO MAINSTREAM EDUCATION AND TRAINING 1. THE BASIS FOR MOBILE LEARNING The justification of mobile learning comes from the law of distance education research which states that It is not technologies with inherent pedagogical qualities that are successful in distance education, but technologies that are generally available to citizens. A typical example is the 12 laser discs of the early 1990s. These laser discs had excellent pedagogical possibilities and excellent courses were developed for them especially in the field of ESL (English as a Second Language), but they were not successful because not enough people owned one. Never in the history of the use of technology in education has there been a technology that was as available to citizens as mobile telephony. The statistics are stunning: Ericsson and Nokia tell us there are 1.500.000.000 of them in the world today for a world population of just over 6 billion. Sales will continue as ownership of the latest model becomes of social importance and multi-ownership is already an important phenomenon. The roll-out of 3G will create pressure for the purchase of 3G compatible handsets. 50% of all employees spend up to half of their time outside the office more than 525.000.000 web-enabled phones were shipped by 2003 worldwide mobile commerce reached $200 billion by 2004 multi-purpose handheld devices (PDAs and smartphones) will outsell laptop/desktop computers combined by 2005. The urgency of the development of mobile learning is enhanced by the imminent arrival of 3G wireless technologies which have already been rolled out in certain EU countries and will shortly be available to all. The arrival of 3G will bring: People will be able to manage better their time and personal work: on a train, at airports, while waiting etc Applications that run today on a computer will be able to run on a phone The Internet and the WWW will be accessible directly to citizens on their phones A wide range of applications will run on phones rather than on computers: electronic passport visas can be mailed directly to the phone, electronic payments can be made by phone not computer. 3G will guarantee video connections over the air, in real time as opposed to the fragile connections of today Citizens will be able to work from anywhere with their phones The data rates available from 3G will make large data transfers from phones practical 3G is for laptops and wireless LANs as well as telephony but is only available in hotspots today. For covering citizens in their homes with the data rates they need to support the services they want they must have 3G. 2G and 2.5G provides coverage not capacity. WiFi supplies capacity not coverage. 3G provides coverage and capacity. In 3G the bandwidth for applications is available to the phone so that the only limitation to applications is the imagination. It is important that learning and training do not miss out. The humorous version of what 3G will bring to phones is Girls, Games and Gambling but it is clear that the advent of 3G will impact favourably on mobile learning. Advantages 3G will bring include: handhelds rather than desktops; decreasing costs; increase in battery life; increase in memory; constant always-on connectivity; increase in functionality; video; high definition TV; digital radio; software as for desktops; voice recognition; global tracking systems; size of devices; scientific calculation; recording of evidence and assessment; the future is wireless. Recent research on audience characteristics published by the BBC in Britain shows the ubiquity of mobile devices especially in the 16-24 age group, the university student age group. In the BBC research this group characterises the possession of a mobile phone as a necessity. Thus it can be taken as a given that all students in all European further and higher education institutions possess one. 2. DEFINITION OF MOBILE LEARNING In defining mobile learning one confronts tensions between functionality and mobility. There is a continuum form the point of view of functionality in the devices used for e-learning and m-learning. This continuum goes from desktop computers to laptop computers to PDAs or handhelds or palmtops to smartphones to mobile phones. There are many, especially in the United States of America, who include laptop computers in their definition of mobile learning. I disagree. I feel that in the definition of mobile learning the focus should be on mobility. Mobile learning should be restricted to learning on devices which a lady can carry in her handbag or a gentleman can carry in his pocket. I therefore define mobile learning as the provision of education and training on PDAs/palmtops/handhelds, smartphones and mobile phones.  Figure 1. Functionality and mobility in a definition of mobile learning One of the characteristics of mobile learning is that it uses devices which citizens are used to carrying everywhere with them, which they regard as friendly and personal devices, which are cheap and easy to use, which they use constantly in all walks of life and in a variety of different settings, except education. 3. MOBILE LEARNING PROJECTS There are four major projects in mobile learning funded by the European Commission in Brussels. These are: The Leonardo da Vinci project From e-learning to m-learning led by Ericsson Education Dublin. The From e-learning to m-learning project addressed the development of courseware for mobile phones, smartphones and PDAs. The main pedagogical concepts of developing mobile learning for PDAs were solved in the project From e-learning to m-learning, in which a comfortable didactic environment was created by using Microsoft Reader Works, providing each student with Microsoft Reader software to display the content and which was adjudged highly satisfactory by surveys of students who had studied a full course by mobile learning on a PDA. The full course of text and readings measured 1000 A4 pages and was easily held by the memory of a standard PDA like the HP Compaq iPaq 5000 series. The project also had success in developing courseware for phones and incorporated surveys of student satisfaction with mobile learning for students from Ireland, Norway, Germany and Italy. The Leonardo da Vinci project Mobile learning: the next generation of learning led by Ericsson Education Dublin. The main activities to achieve the products of acceptable courseware for smartphones in the Mobile learning: the next generation of learning project are installing a web-authoring tool like Macromedia Dreamweaver MX Version 1.0, installing a desk-top browser e.g. Opera 6.31 that has page rendering characteristics similar to a mobile phone, using XHTML 1.0 Transitional to code the web pages, using Cascading Style Sheets (CSS) to separate presentation style from document content, investigating the level of support for Javascript on phone browsers, arranging each course page as a vertical column of content of at most 208 pixels, dealing with Table elements, designing the user interface so that the limited screen space available is utilised as efficiently as possible, designing concise neat diagrams to fit the small screen, using Adobe Photoshop to produce light weight GIFs for mobile devices. Progress was also made in the development of courseware for PDAs with one of the partners, NKI from Bekkestua, Norway announcing that by developing server-side code for their system, they had produced mobile learning versions of all 400 of their e-learning courses and were offering them to their mainline students. The IST project M-Learning led by the United Kingdom government Learning and Skills Development Agency (LSDA) This project had an important social dimension. It recognised that there were in the United Kingdom many 16 to 20 year old youths who were unemployed and had urgent needs for additional training, but who refused to attend a training centre or college. They were unemployable and refused to attend training. They all had, however, a mobile phone which they used constantly. The project, therefore, set out to develop courses for them on their mobile phones in the fields of literacy, numeracy and social skills. The focus of the project was on mobile phones, as this type of student did not possess either smartphones or PDAs. One of the organisers of the project writes: The commercial potential of m-learning is becoming apparent in the UK. The current budget for post-16 education and training (below university level) is around 9 billion. A significant amount of this is targeted at what are called 'hard-to-reach learners'. These include the young disaffected people who were our projects original target audience, as well as people in low level jobs; in highly mobile jobs with unpredictable hours that make it hard to commit to a fixed programme; and also people who have limited access to PCs and the Internet. m-learning offers the opportunity to reach out to these people wherever they are and do things that are useful and meaningful. Funding follows outcomes and we have demonstrated some powerful outcomes using these technologies. Current examples include: Health and safety in the workplace: the largest topic that is the subject of training in the UK. We are now starting fully funded projects which allow people to practise the knowledge tests that are legally required of employers, using mobile technology to deliver the questions. m-learning for learning disability: a major UK project to develop learning services for people with various disabilities is underway; there is great interest and excitement from people providing services to the visually impaired, the hearing-impaired, those with major physical needs (such as wheelchair and switch users) and many others. This project is developing mainstream content for such groups as part of its official work programme (Stead 2003). The IST project MOBILearn led by Giunti Ricerca of Genoa, Italy. This is a very large project led from Italy and counting a wide range of at least 20 European universities among its members. The objectives of this project are: The definition of theoretically-supported and empirically-validated models for: Effective learning/teaching/tutoring in a mobile environment; Instructional design and eLearning content development for mobile learning.The development of a reference mobile learning architecture that is attractive to key actors in Europe and beyond, and that supports: Human interfaces adaptive to the mobile device in use and the nature (e.g. bandwidth, cost) of the ambient intelligence that is available in a given location; Context-awareness tools for exploiting context and capturing learning experience; Integration of mobile media delivery and learning content management systems; Collaborative learning applications for mobile environments. The development of a business model and associated implementation strategies for successful EU-wide deployment of mobile learning, starting from: A study of existing business models and market trends; An appraisal of the external environment. Large-scale use of project results by all interested parties in Europe These projects were projects. That is, they were research undertakings to set out the first building blocks of a new sector of education and training provision. It is now time for mobile learning to emerge from its project status and enter into mainstream education and training. Excellent work has been done by the projects listed above but until mobile learning enters the mainstream it remains a fragile and research-based undertaking. The trouble with projects is that they tend to collapse and disappear when the project funding is discontinued. 4. THE FAILURE OF MOBILE LEARNING Why has mobile learning failed to emerge from its project status and failed to take its place in mainstream provision? Why does it remain at the research project level and not emerge into a serious form of provision? The problem is that wireless applications are being developed for wireless devices for all walks of life. Learning and training do not figure in these developments. Learning and training do not seem to be high on the list of applications that are receiving attention today. It is essential for mobile learning that developments in education keep pace with developments in other fields. As relayed by innovation experts, new ideas and inventions only become innovations when the ideas or inventions are adopted and utilised by the market. Perhaps one of the explanations for the development of m-learning lies in the fact that the role that communication and interaction plays in the learning process is a critical success factor in contemporary educational paradigms. M-learning appears to thrive within the contemporary constructivist and social constructivist paradigms because it enriches both synchronous and asynchronous communication and interaction. Isnt it strange that all students enrolled in higher and further education institutions today have frequent needs for information from their institutions about timetable changes, assessment deadlines, feedback from tutors and other urgent administrative details? Nearly all of these students carry a sophisticated communications device which they use constantly in all walks of life except in their education or training programme. Isnt it strange that all higher and further education institutions today have frequent needs for providing information to their students about timetable changes, assessment deadlines, feedback from tutors and other urgent administrative details? Nearly all of these students carry a sophisticated communications device which they use constantly in all walks of life except in their education or training programme. The answer to these questions about the failure of mobile learning to move from project status into the mainstream is well known. It is that mobile learning is not seen as a satisfactory revenue stream for the telecommunications operators. The urgent need for mobile learning is to emerge from its fragile project status and convince the telecommunications operators that it represents a viable and valuable revenue stream. 5. A MATRIX FOR MAINSTREAM PROVISION One can develop a nine-point matrix for the use of mobile learning in mainstream education and training. One axis is made up of the three types of devices that make up mobile learning provision: PDAs Smartphones Mobile phones. The other axis is the types of education provision that can reasonably be provided by mobile learning: Mobile learning academic administration SMSs. This provides universities and other institutions with structures to send SMSs to all their students, or all students in a particular grouping about timetable changes, examination deadlines, assignment results, changes of procedure that all institutions need to immediately communicate to their students. This can also be used for students who need information from the institution in the form of FAQs, or answers contained in databanks. Mobile learning academic summaries. These are 4 to 5 screen academic summaries of content, examination hints, assessment questions for course revision, guidelines for particularly difficult parts of a course or counselling provision for students in need. Full modules by mobile learning. This is the presentation of full courses, or full modules of courses, on mobile devices. This gives the following possibilities: 1. Mobile learning for academic administration on PDAs. This has already been achieved but the number of university students possessing a PDA may be limited. 2. Mobile learning for academic administration on smartphones. This has already been achieved but the number of university students possessing a smartphone may be limited. 3. Mobile learning for academic administration on mobile phones. This has already been achieved particularly by the Faculty of Education at the University of Pretoria in South Africa. Extensive numbers of mobile learning for academic administration communications have been sent out to teachers in country schools doing post-graduate qualifications. If it can be done in rural Africa it can certainly be done in Europe. 4. Mobile learning academic summaries for PDAs. This has already been implemented by NKI in Norway. 5. Mobile learning academic summaries for smartphones. This has been implemented. 6. Mobile learning academic summaries for mobile phones. This has already been achieved particularly by the Faculty of Education at the University of Pretoria in South Africa. Extensive numbers of mobile learning for academic summaries have been sent out to teachers in country schools doing post-graduate qualifications. If it can be done in rural Africa it can certainly be done in Europe. 7. Full modules by mobile learning for PDAs. All the problems with this have been successfully solved by NKI in the From e-learning to m-learning project. 8. Full modules by mobile learning for smartphones. This has been successfully achieved in the Mobile learning: the next generation of learning project. 9. Full modules by mobile learning for mobile phones. The achievement of this will await the full availability of 3G technologies. 6. CRITERIA FOR INCLUSION IN THE MAINSTREAM There are four criteria for the inclusion of mobile learning in mainstream education and training. These are: Enrolment of mobile learning students in courses on the institutions official prospectus. This is essential for incorporating mobile learning into the mainstream. If the mobile learning course is not included in the institutions prospectus and listed as available for student enrolment it remains peripheral with the status of a research project and cannot be considered as part of mainstream provision. Enrolment of mobile learning students into fee-paying courses. This is essential for incorporating mobile learning into the mainstream. This is applicable to countries in which fees are payable for enrolment in further and higher education courses. . If the mobile learning course is not included in the institutions fee-paying courses and is listed as available for paid student enrolment it remains peripheral with the status of a research project and cannot be considered as part of mainstream provision. Enrolment of mobile learning students into assessed courses. This is essential for incorporating mobile learning into the mainstream. . If the mobile learning course is not assessed with the same rigour and procedures as other courses offered by the institution it remains peripheral with the status of a research project and cannot be considered as part of mainstream provision. Enrolment of mobile learning students into accredited courses. This is essential for incorporating mobile learning into the mainstream. As happened in the field of distance education and then in e-learning, the achievement of accreditation for mobile learning is an indication that the sector has entered into the mainstream. The awarding of assessment at university level in distance education was a lengthy process lasting nearly 100 years and was not fully accepted until the foundation of the Open Universities in the 1970s; in elearning it was achieved much more quickly. 7. EXAMPLES OF MOBILE LEARNING IN THE MAINSTREAM Norway. NKI, Bekkestua. NKI is one of Europes major providers of e-learning, with 400 courses. It also has a major provision of distance education courses and face-to-face provision. In early 2005 it announced that it had made available mobile learning versions of all its 400 e-learning courses. This represents a massive transfer of mobile learning to mainstream provision. 7.2 South Africa. University of Pretoria. Academic administration by SMSs. Students in rural Africa receive mobile learning messages on timetable changes, enrolment deadlines, assignment results, examination requirements, administrative changes etc. 7.3. South Africa. University of Pretoria. IVR (Interactive voice response) system for FAQs (Frequently asked questions). Students phone in to an FAQ number and receive answers from the programmed system. 7.4. South Africa. University of Pretoria. SMS quizzes. MCQs (Multiple choice questions) are sent to students phones and a simple answer choice is replied via SMS. Answers and feedback are provided on each quiz. 7.5 South Africa. University of Pretoria SMS question-answer system. Students ask questions via SMS regarding a pre-selected topic and are then answered automatically by the system via a comprehensive programmed matching system (text database). Malta. The Government of Malta. The Government of Malta has decided to implement a range of services that can be accessed via mobile phones. In one of these 7600 students signed up to receive this examination results via a text message. The scheme was a success with all the students receiving the correct results quickly. The benefits associated with using SMS notification for exam results are: faster transmission of data; a greater level of access; cheaper correspondence costs. All of these factors combined to give SMS notification significant advantages over other more traditional forms of communication. 7.7 United Kingdom. Head Porter Ltd. This is an application of SMS to provide lecture alerts and exam updates. This SMS service has been set up in 50 universities and colleges across the UK to inform students of union promotions and events. By subscribing to the Unions SMS service students can now receive exam updates, promotional offers through their union and lecture alerts. 7.8 United Kingdom. UCAS (University and Colleges Admissions Services) UCAS is the UK government university application service which provides places in universities for high school graduates. Students looking for university places via the clearing process can track offers using their mobile phones. With a potential usage of 43.000 UCAS is making the online applicant enquiries service available to phone handsets with WAP capabilities. 7.9 United Kingdom. The Learning and Skills Council, London. This represents an attempt to encourage more young people to continue through to higher education. The Learning and Skills Council in Central London sent SMS messages to 45.000 students between the ages of 15 and 18 on the benefits of higher education. A 20% response rate was achieved. 7.10 United Kingdom. Voice Connect. This was an attempt to address the problem of truancy by mobile learning. Secondary school truancy rates grew by 25% from 2001 to 2002. The system permitted the school to send a text message, email or voice message to parents the moment their childs absence becomes apparent. This reduced the average time for informing parents of absent children from five hours to 25 minutes. 7.11 United Kingdom. Knowsley Council, Merseyside. This was an initiative implemented by the Council to help students improve their predicted exam grades by sending them text message teaching tips. The scheme helps students to realise their potential as it improves the level of service provided to students and encourages them to study properly. 7.12 United Kingdom. Connexions. This is a use of SMS messaging to provide an advice service for young people. Expert help and advice regarding education, careers and personal problems is only a text message away for over 4.000.000 young people. The campaign utilises SMS, TV, radio and the internet in an effort to target all teenagers, inviting them to get in touch with the Connexions Service. 8. CONCLUSION The reason for the failure of mobile learning to emerge from its project status and take its place in mainstream education and training is well known. It is that mobile learning is not considered by the telecommunications operators to be a valid and attractive revenue stream. Progress is being made in a wide range of mobile applications, but education and training lag behind. Solutions have been offered in this presentation. The first of these is the use of mobile learning for academic administration on mobile phones. If it could be established that mobile learning was to become the established method for universities and colleges to communicate urgent information to their student body, a very large revenue stream would be opened up. It can be taken as a given that all students in all European universities and colleges possess a mobile phone which they consult constantly. All students enrolled in higher and further education institutions today have frequent needs for information from their institutions about timetable changes, assessment deadlines, feedback from tutors and other urgent administrative details. All higher and further education institutions today have frequent needs for providing information to their students about timetable changes, assessment deadlines, feedback from tutors and other urgent administrative details? The use of mobile telephony is a much more efficient and quicker means of communication that postal contact or email. Once this has been achieved the use of mobile learning for academic contact in colleges and universities can be added. Mobile learning academic summaries comprising 4 to 5 screen summaries of content, examination hints, assessment questions for course revision, guidelines for particularly difficult parts of a course or counselling provision for students in need will be of great benefit to all students, and can be developed for and sent out to either all students or students in a particular year or class grouping. A final tier of the strategy for the incorporation of mobile learning in mainstream education and training is represented by the development and offering to students of full modules by mobile learning. With the arrival of 3G technologies viable course modules can be developed. Offering these modules, with assignment submission, tutor contact, examination and assessment provision will provide further evidence of the validity of mobile learning as an attractive provider of revenue streams to mobile operators. REFERENCE Stead G (2003) Meeting the challenge: producing m-learning materials for young adults with numeracy and literacy needs. http://www.eee.bham.ac.uk/mlearn/papers/CTAD%20paper.pdf CHAPTER 6 DEVELOPMENT OF COURSEWARE FOR MOBILE LEARNING This chapter gives the specifications of typical Personal Digital Assistants (PDAs), smartphones and mobile phones of today and discusses the development of mobile learning courseware for them. PDAs The Compaq Ipaq 5000 series may be taken as the state of the art for Personal digital Asistants (PDAs) or palmtops or handhelds at the time of writing. Typical of the series is the 5555 which is illustrated below:  HP Compaq iPAQ 5555 An update to the iPAQ 5455, the iPAQ 5555 features the new 400MHz PXA255 XScale processor with a 200MHz system bus. This doubles the rate of data flow between the processor and the system memory and increases performance considerably over past XScale units. Other updates include the new Pocket PC 2003 OS - Windows Mobile 2003 for Pocket PC - and 128 MB of RAM. It is claimed that the iPAQ 5555's myriad features make it the most advanced Pocket PC available today. The HP iPaq 5555 Pocket PC sports a broad range of applications, integrated wireless capabilities, enhanced security and expandability. Continuing to deliver expansion capabilities, the powerful and flexible HP iPAQ Pocket PC 5555 is designed to meet your handheld computing needs with enhanced fingerprint security and wireless connectivity both in and out of the office. One can gain competitive advantage through increased mobile productivity that allows you to communicate, access, and manage information when one wants. Components With broad choice of wireless capabilities such as integrated Bluetooth and WLAN 802.11b, one can access the Internet, email, and corporate data at home, at work or on the go. Versatile expansion capabilities and accessories allow one to extend the HP iPAQ Pocket PC's capabilities or convert it into a unique handheld device. Easily print documents, email attachments and pictures directly from the HP iPAQ Pocket PC to an HP printer. A removable battery, transflective display, integrated Secure Digital slot, increased memory, and Microsoft Pocket PC 2003 Premium Edition give greater productivity with optimal performance. The HP 5555 allows one to gain competitive advantage through increased mobile productivity that allows one to communicate, access, and manage information when you want. Mobile learning courseware A mobile device with these specifications is an excellent device for mobile learning. In the From e-learning to m-learning project in Norway courseware was developed using Microsoft Reader Works software to produce a comfortable didactic environment for mobile learning students. All students were provided with a PDA with Microsoft Reader software and studied a course for which the content and background readings measured 1000 A4 pages. In questionnaires filled in by the students who studied this mobile learning course, satisfaction was expressed with the didactic environment created, the students expressed themselves comfortable with the size of the screen and satisfied with reading course text from the display developed with Microsoft Reader. This is of great importance as one of the criticisms frequently levelled at mobile learning is the problem of screen size and forecasts that students would have difficulty studying from the screen of a mobile device. These problems have been shown to be resolvable by the developers of the From e-learning to m-learning project courseware in Norway. These Norwegian developers state we chose a course previously developed for Internet/web based learning, The Tutor in Distance Education as courseware for this project. This course is one of our many ongoing Internet courses and therefore already available in a HTML version. Thus it was relatively easy to adapt the existing version of the course to the iPAQ since MS Internet Explorer is the browsing tool used. The main part of the adaptation was to create directories and file structures that insured that all content was present and worked as intended. Some modifications had to be done, e.g. the table of contents had to be changed, so that all links to introductions, study units, articles etc. could be placed on one page. The Contents page also contains links to examples of course pages such as class list, forum page, the students personal college page and others. Students can also link to the presentation of their tutor with contact information. The course includes reference links to many external resources, which also are available on the Pocket PC, but accessible only when online through the mobile phone. The course also includes a number of articles available at the Internet College pages. We chose to include the whole library of distance education research reports, articles, conference papers etc. available on the pages. This was done mainly because the course content concerns distance education pedagogy and didactics, thus as the storing capabilities of the iPAQ was sufficient, we considered this as an extra academic service. .  The HTML version applies Microsoft Pocket Internet Explorer that is a web browser withfar less functionality than the full scale PC version.The other version developed for the project uses Microsoft Reader on the Pocket PC as browsing tool. Microsoft Reader with ClearType is one of the programmes available to read e-books or content in the *.lit file format (MS Reader file format). Microsoft has developed Microsoft Reader with ClearType that enhances display resolution by as much as 300 percent by improving letter shapes and character spacing, making them appear more detailed, more finely crafted, and more like printed fonts. This gives powerful digital advantages like integrated dictionary support and electronic annotations, while honouring the best traditions of typography to ensure proper kerning and leading, correct margins, and line justification, to name a few. The software also gives the opportunity to read e-books, Pocket Dictionaries etc. to downloaded from the Internet and synchronized to the PocketPC via the PC. There are several methods to produce materials in the Microsoft Reader format. One may create on-the-fly Reader files via publishing websites like eBookExpress: The eBook Express Home Page It is possible to outsource the entire or parts of the converting process. Several e-book consulting and content conversion services are available and offering services ranging from document conversion to complete e-commerce solutions. Overdrive is one example of a firm that offer ePublishing solutions,  HYPERLINK "http://www.overdrive.com/" http://www.overdrive.com/ .The software builds the e-book, page-by-page, according to individual preferences to suit the device one is using. One may also download software that converts publications into Reader files/e-books according to individual preferences. One of these is ReaderWorks. This is a third-party software recommended by Microsoft developed by OverDrive Inc. ReaderWorks is available in three versions, Standard, Publisher and Professional. The Standard version is freeware with less functionality than the Publisher and Professional versions. OverDrive and Microsoft also provides a software development kit (SDK) that software developers can use to build tools that generate Micorosoft Readerfiles. Microsoft also offers an add-in functionality for Microsoft Word that makes it possible to convert a Word document to Reader format. We have in the project produced a version of the learning materials for Microsoft Reader using the Standard version of ReaderWorks from OverDrive Inc. This version is a freeware application with some limitations regarding commercial sale and distribution. It also lacks the opportunity to provide cover pages and marketing information. ReaderWorks Standard includes tools to convert html, text and image files to Reader format. It also allow for making a table of content based on heading formatting of HTML documents. Our experience so far is that this is a very well functional tool that also is quite easy to use. It has an intuitive user interface with many different options and functions. We had some problems with empty meta-tags that made the conversion fail. The software also showed some problems with documents containing internal style-sheets and script language. These errors caused the conversion to fail. The HTML code causing these errors had to be manually corrected. The software supplied good reports on what kind of errors arising and where they occurred.  INCLUDEPICTURE "http://www.nettskolen.com/forskning/55/NKI2001m-learning2_files/image010.jpg" \* MERGEFORMATINET  Screen shot from ReaderWorks software Student reports on reading and studying on the PDA The Norwegian researchers report All students agreed that reading and studying the learning materials in Microsoft Reader format on the PDA was quite acceptable, specifically related to the ease of carrying the equipment when on the move. One student wrote that In terms of size of the equipment this has been a major advantage compared to for example carrying a laptop around. When travelling to Africa I brought a small makeup bag containing the PDA, Stowaway keyboard and mobile phone. I could fit it in my handbag, which is very convenient. I wished the adapter for phone and PDA was the same to avoid bringing two, but this is of course a minor issue. The students point out that the PDA has been very practical as a study tool. They have used it for note taking and also used the text manipulation functions of the Microsoft Reader software. While the course presented the study materials to be downloaded and studied offline, sending and receiving messages and reading Forum archive entries and contributing to the Forum had to take place online. Very few problems were detected concerning setting up the PDAs for connection to the Internet via mobile phone. The conclusion is that communicating through the mobile technology and networks functions generally without problems at acceptable speed and costs. All the participants are consistently on the positive side. They find the equipment easy to use, they found the experience to be fun and they would be willing to take another m-learning course, and they would also recommend others to take an m-learning course. During the first trial we found that one participant, man between 50 and 60 years, to be quite negative. In this second trial we had one woman at the same age, who was far more positive. One of the three students is uncertain whether m-learning increases quality of e-learning. The same student is also uncertain whether downloading was easy and whether communication with the tutor was easy. From the whole evaluation process it was clear that this student had some difficulties. From conversations with the student these difficulties seemed to be more related to external factors, time stress and an accident causing sickness absence for a long period during the trial. Generally, the three students in this second trial were somewhat more positive also concerning didactic efficiency. The students found navigation easy. They do not agree whether graphics and illustrations are necessary. Concerning evaluation and questioning, one did not answer and one is uncertain. We would ascribe this uncertainty to the fact that when the final questionnaire was distributed, they had studied only part of the course and not submitted more than 1 or 2 of the 5 assignments in the course. One student wrote: The 'mobility' of the course using the PDA acts as an extension to the general (traditional) online learning programmes. In my case it has been particularly useful when travelling. The slowness of the phone has made me choose to use internet/e-mail with the PDA as little as possible and only when travelling. It may be worth mentioning that I do not have a computer at home, thus the PDA has been useful both for studying materials as well as writing assignments. Dye and Fagerberg (2005) from Norway give this advice on developing course materials for PDAs: In course development one should have focus on having one source for the course content. This means that one should be able to publish the course in different formats from one source. These format could for instance be pdf, (x)html, wml, xml etc. We urge other course developers to consider whether or not the courses should be developed for the PDA, adapted to the PDA or if the publishing framework should adapt the course to the PDA. We would strongly recommend course materials to be adapted by the framework. Many institutions offer comprehensive courses to their students and the PDA should be considered as a good supplement to ordinary distance education methods. One must take cost/benefit considerations when developing or adapting course materiel to the PDA This goes especially for the use of multimedia elements that often are very expensive to develop and not always suitable for a small screen. If the course is to be developed for the PDA the main points to remember is that the screen is very small and illustrations should be clean and not full of information. Split an illustration into smaller parts of which a user can get more information as (s)he goes along. It is also important to remember is that reading text on a small screen could be more tiring for the eyes than on a traditional computer screen when reading over a long period of time. One should use shorter paragraphs to improve the readability and for instance use formatting such as bold to emphasize important parts of the text. SMARTPHONES Smartphones also have good possibilities for mobile learning course developoment and at 62mm x 42mm have screen sizes somewhat smaller than a PDA. SonyEricsson P910  INCLUDEPICTURE "http://www.mobile-review.com/review/image/sonyeric/p910/pic15.jpg" \* MERGEFORMATINET  The SonyEricsson P910 may be considered a state-of-the-art smartphone, that is a telephone that incorporates many of the features of a PDA, at the time of writing. A description of the SonyEricsson P910 lists the following features: The Sony Ericsson P910 is the successor to the P900 and the well-received P800 model released in 2003. It's a smartphone that runs Symbian 7.0 OS and UIQ 2.1. The P910 has a touch screen, handwriting recognition, a large color display and an expansion slot that accepts Memory Stick Duo media. It can synchronise to a PC and supports GPRS for Internet access. The P910 has built-in Bluetooth that allows one to synchronise to a Bluetooth enabled PC, use Bluetooth headsets and use the phone as a wireless modem for a computer or PDA. It boasts a number of improvements over its predecessor: a better display, more phone-like keypad, predictive text Input, larger capacity battery, video capture and a more business-like design. The P910 is a triband GSM world phone that works on 900, 1800 and 1900 MHz frequencies. The P910 has a straight-lined industrial design and a monochrome finish. The body of the unit is gun-metal colored with silver around the edges and on the flip cover as well as the battery door, which gives it a slick and business-like style. The 208 x 320 pixel color display lives under a removable flip cover.. On the back of the P910 unit, you will find a camera lens and directly below it a very tiny mirror that you can use to frame self portrait photos. The battery door comprises most of the rear of the phone. As with most other GSM mobiles, the SIM card is located under the battery. There is an external antenna connector next to the lens which is protected by a tiny rubber cover that you can easily remove using the stylus. On the left side of the unit, one will find a stereo headset connector, a jog dial, IR port and the power button. On the right side of the P910, one will see a camera button that will activate the CommuniCorder application so you can take pictures or videos. Below the camera button is an Internet button that activates the browser. There is also a Memory Stick Duo slot on the right side. The stylus solo is on the top and right of the P910, and the sync and charging ports are on the bottom of the unit. The basic phone features There are two modes of operation: keypad flip closed and flip open (or removed). In flip closed mode, you control the P910 like a traditional cell phone using the keypad and the jog dial. The display is not touch sensitive in this mode, which means you can not use the stylus to control the unit. When you move the jog dial, you will see icons scroll by for messages, contacts, call list, calendar and All Apps. You can navigate and activate these applications with your jog dial. When the flip is opened or removed, you can control the phone using the stylus and jog dial for a more PDA-like experience. You can dial calls using an on-screen virtual keypad. The P910 has a full set of phone features that include profiles, voice dialing, voice answer, call forwarding, call waiting, speaker phone, flight mode as well as personalized ringtones and a picture phone book. The ringtone support includes MP3, AMR, AU, iMelody, MIDI ,RMF (Beatnik) and Wave files. It also supports speed dialing using the keypad and dialing from the phone's address. Conference calls are supported for users who subscribe to that service. Telephone reception Call quality is always good, with no static, distortion or dropped calls, even when the signal meter is at 1 bar. Similarly, one is always able to get a GPRS connection. The battery life is excellent when running PIM, Internet, messaging and multimedia applications. There is a claimed 16-hour talk time and 480-hour standby time, and the P910 outlasts most smartphones. It has an array of power-hungry features (Bluetooth, camera, large color display and fast processor). The PDA features The P910 has an extensive set of features built into the device that makes it an excellent choice for productivity, connectivity and multimedia. For input in PDA mode, you've got JOT (handwriting recognition) and an on-screen keyboard. The personal information management (PIM) features include the usual: Contacts, Calendar, Tasks and Jotter (for jotting down notes). The document viewer works with Microsoft Office applications and PDF files. The Internet, email and messaging applications take care of your connectivity needs while movie player, image editor and music player provide a playground for your multimedia content. Wireless Features Internet- The P910 comes with an integrated browser labeled Internet that does quite a good job of rendering web pages. This built-in browser supports HTML, WML, WBXML, xHTML basic and mobile profile, cHTML, WAP (version 2.0), WCSS stylesheets, SSL/TLS and WTLS Class 1, 2, 3 for secure web pages. Cache: 15-120K user-configurable with 30K as default. It also has Java support. You can bookmark web pages, save web pages to read while offline, view push content such as stock quotes, weather reports, etc., and you can view web pages in full screen mode. You can use the jog dial to scroll the pages. If you wish to get a browser that supports even more features, check out Opera, which is available for free on Sony Ericsson's web site. Messaging- The P910 messaging applications support three types of messages: SMS (Short Message Service), MMS (Multimedia Message Service) and email messages. The Message application puts all the messages in one place and provides a centralized account set up and management window. Before you can receive and send messages, you must set up appropriate accounts for each type that you use. MMS supports GIF, JPG, BMP, WBMP and PNG formats for images, AMR, AU, iMelody, MIDI and Wav for audio messages and MP4 for video messages. Email support includes POP3, IMAP4, SMTP, and SMTP authentication, SSL-encrypted IMAP4 and SMTP for secured emails. You can also receive and send attachments. Bluetooth- The P910 has a built-in Bluetooth radio that allows you to use the device with other Bluetooth enabled devices and accessories. To turn on/off and pair the device, launch the Control Panel and click on the Connections tab. The Bluetooth connections manager on the device also allows you to set visible/invisible to other Bluetooth devices for security. The P910 easily discovers our Bluetooth PDAs, access point, desktop PCs and Bluetooth headsets. We tested the device with NextLink Bluespoon headset, Logitech Mobile Bluetooth Headset and Anycom HS 700 Bluetooth Headset and found all worked well with the P900. You can synchronize via Bluetooth to your computer as well. We use a Belkin Bluetooth adapter on our PC, and it works well with the P900 Bluetooth. We paired the P900 with a Sony Clie UX50 and used the phone as a wireless modem for the Clie without a problem (it worked with both the Generic GSM and SE T610 scripts and AT&T service). Multimedia Tools CommuniCorder- Sony Ericsson's name for the P910 built-in camera that takes both still photos and videos. The VGA .3 megapixel camera takes decent pictures in well lit environments but doesn't deal with the medium to low indoor lighting very well (images have a strong orange cast). The P910 however does come with a number of pre-installed settings for indoor, outdoor, night time, etc. to improve picture quality. The video quality seems to be better than the photo quality indoors and the sound is quite good. After you've taken the pictures and videos, you can view them, transfer them to the Memory Stick Duo or edit them in the built-in Pictures application. Pictures- This is a built-in image editor that provides functions for managing your photos (rename, view thumbnail, send as, delete, move, copy, etc.) and editing the images. The application is heavy on managing photos, image files and light on editing tools which include only a few drawing tools, cropping ability, resizing pictures and zooming. The image formats supported by this application include JPEG, BMP, GIF (including animated), PNG and WBMP. Video player- The built-in Video player plays MPEG-4 videos either in the app's window or in full screen mode. You can manage video clips shot with the P900 or imported to the device. Using this app, you can also watch steaming video on the Internet. Music player- As with the image viewer and video player, if you have music files on either internal memory or the Memory Stick Duo, you will see them in the music player. The built-in music player supports MP3, Wav, AU, AMR and G-MEDI level 1 with 24 voices polyphony, RMF and iMelody files. The MP3 through stereo headset has excellent quality. You can use the jog dial to control the volume. The player interface is a simple one, offering features that allow you to manage music files, see the track list and detailed track info. There are other applications such as sound recorder, calculator, Clock as well as a very capable File Manager you can explore on your own. It is quite easy and very enjoyable to personalize your P900 by using themes, wallpapers, screen savers and ringtones. Developing courseware for Smartphones 1. Install a web-authoring tool, for example Macromedia Dreamweaver MX version 1.0, to aid the efficiency of page development. 2. Install a desktop browser that has page rendering characteristics similar to those of the browser on the mobile phone, for example, Opera 7"! s page rendering characteristics can simulate Opera 6.32"! s behaviour more closely than a different vendor s (i.e. Microsoft) desktop browser. 3. Use XHTML 1.0 Transitional to code the web pages. 4. Use Cascading style Sheets (CSC) to separate presentation style from document content 5. Investigate the level of support for Javascript available on the mobile phone bowser for which the pages are being developed. Find out if there is an implementation of the Document Object Model (DOM) on the mobile phonebrowser. The DOM can connect any element (for example a table, a table cell, an image, a container element etc.) on a page to a Javascript function. Adding Javascript to web pages makes them more dynamic. Javascript could be used, for example, to change the background colour or visibility of an element in response to mouse clicks by the user. 6. Arrange each web page as a vertical column of content. Use a div generic container element (with its width set to less than or equal to the screen width on the mobile phone) to hold all page content in a vertically stacked design. The aim is to avoid horizontal scrolling of pages on phone screens. 7. Table elements are not automatically constrained by the width settings of the div container element, and require extra CSSrules to ensure that their widths remain less than or equal to the column width. 8. A well-designed user interface is essential so that the limited screen space is utilised as efficiently s possible. 9. Stacking titles or headings above one another on separate layers can be used to develop pages with a simple dynamic capability. 10. Concise, neat diagrams need to be designed that fit on the small device screen but convey information effectively. 11. Adobe Photoshop can be used to save images as Graphics Interchange Format (GIF) files. Photoshop provides settings that enable developers to produce lightweight GIFs with a transparent background and web-safe colours. 12. Start to build up image. Usually best to put individual lines/shapes/words on individual layers. 13. Open up the original image in Photoshop to use it for reference. Color eye dropper tool can be used to pick colours from the original. 14. The zoom-in/zoom-out (Alt click) tool can be used for close-up, accurate work on an image. 15. To create a straight or curved line use the pen tool. The first click creates the anchor for one end of the line, the second click will create the anchor point at the other end of the line segment. 16. The history palette can be used at any stage to go back any number of stages and start again from an earlier point or stage in the work. 17. The rectangle or ellipse marquee selection-shapes can be used to create selections and these are then filled with your choice of colour to produce rectangular/ellipse shapes 18. With the Move-Tool you can position (simply by clicking and dragging) any line, text or shape you have created, providing, of course, you are in the layer that the line, shape or text is on. 19. To add some text (usually best to place individual words, numbers, phrases) on their own separate layers select the Text Tool, and click on the area in the layer where you want to add the text. 20. Areas of shapes or images can be selectively cleared/deleted using marquee selections. 21. Free Transform or Transform under the  Edit"! menu can be vital to achieve the image you are after. 22. Finally, turn off the visibility button of the background layer you created initially (see Step 2) before File Save for Web. Earlier on in the Steps it is important to begin saving your image at regular intervals (not Save for Web version of the work but a .psd photoshop version. It is usually best to build up your image with shapes (ellipses/rectangles) first (lower layers); then lines, curves; and then text on top. Alternative development in Flash Lite Flash Lite is the Macromedia Flash profile specifically developed for mobile phones. Flash Lite has seen explosive adoption by Japanese consumers and developers alike, and now it is quickly gaining adoption from operators and manufacturers outside of Japan. This growth is driven by the powerful Flash rendering engine that delivers consistent experiences across operating systems, processors, and screen sizes. It is supported by the strong community of Flash developers around the world. The initial feedback is clear: Flash dramatically accelerates the development of great content and interfaces for mobile phones. The present generation of mobile learning course development in based on Flash Lite. This development is motivated by the fact that there are thousands of developers who have used Flash to develop elearning content and that there is a lot of elearning content available in Flash, so that for the first time in the history of mlearning you can reuse the pedagogical and technical skills of the developers and the content can be reused too. MOBILE PHONES  Sony Ericsson T610 The Sony Ericsson T610 may be taken as an example of a typical mobile phone of today. A list of its specifications would include: This GSM world phone packs a large display, camera, and Bluetooth into a sleek, compact design. Other key features include Java, Mophun games, GPRS, infrared, MMS, voice dialing, and voice memo. Modes GSM 900 / GSM 1800 / GSM 1900 Weight 3.35 oz (95g) Dimensions 102mm x 44mm x 19mm Form Factor Bar; Internal Antenna Battery Life Talk: 14.00 hours Standby: 315 hours (13.1 days) Display Type: LCD (Color) Size: 128x160 pixels 65,536 colors / STN Features Alarm; one-time and recurring / works when phone is off Bluetooth Calculator Calendar; up to 300 appointments and 80 tasks Camera; Type: Built-In - Still; CIF resolution (288 x 352 pixels) / up to 2MB memory Custom Graphics; screen saver / wallpaper / built-in picture editor Custom Ringtones; "Music DJ" polyphonic ringtone composer downloadable Data-Capable; supports fax E-Mail Client; Protocols Supported: POP3, IMAP4, SMTP Games; Number of games: 4; plus downloadable / Java and Mophun High-Speed Data; Technology: GPRS Infrared (IR) Java (J2ME); Version: MIDP 1.0 MMS Multiple Language PC Sync Picture ID Polyphonic Ringtones; Chords: 32 Predictive Text Entry Side Keys; camera, volume keys on left / browser key on right Text Messaging; 2-Way: Yes; supports long (concatenated) SMS / supports cha To-Do List USB Vibrate Voice Dialing Voice Memo Wireless Internet; WAP 2.0 The T610 is a sophisticated camera phone. It has a quality 65,536 color display, extensive picture sharing options and the latest messaging. The ring tones are polyphonic 32 voice. And for the best mobile games, the T610 supports Java(TM) download. Mobile learning course develoment Ally (2005) from Canada gives these guidelines for the development of courseware for mobile phones: Rather than presenting all of the available materials to learners, intelligent systems must be built to develop an initial profile of the learner and present materials that will benefit the specific learner. As the learning system interacts with the learners, it learns about each student and adapts the interface and navigation pattern according to that learners style and needs. Because of the limited display capacity of m-learning devices, designers must use presentation strategies to enable learners to process the materials efficiently. Since working memory has limited capacity, information should be organised or chunked into pieces of an appropriate size to facilitate processing. Because humans have limited short-term memory capacity, information should be grouped into meaningful sequences. Information to be displayed on m-learning devices should be chunked into between five and nine meaningful units to compensate for the limited capacity of short-term memory and the limitation of the display device. Pre-instructional strategies should be used to allow learners to store the framework of the lesson: this will help them to incorporate the details of the lesson and to prevent information overload. This is critical for m-learning since information will be presented in pieces and learners will need to use the general framework to integrate the pieces. Mobile learning materials should use expository advance organisers to allow learners to store the general framework; and comparative advance organisers to allow them to use existing knowledge to make sense of and take in the new materials. The interface of the m-learning device must be designed properly to compensate for the small screen size of the display. The interface must be graphical and must present between five and nine chunks of information on the screen to prevent information overload in short-term memory. The interface is required to coordinate the interaction between the learner and the learning materials. The system should contain intelligent agents to determine what the learner did in the past and adapt the interface for future interaction with the learning materials. The m-learning system must be proactive, anticipating what the learner will do next and providing the most appropriate interface for the interaction to enhance motivation and learning. For learning sessions that are information-intense, the system must adjust the interface to prevent information overload. Ways of doing this include presenting fewer concepts on one screen; or organising the information in the form of concept maps to give the overall structure of the information and then presenting the details. The interface must also use good navigational strategies to allow learners to move back and forth between displays. Navigation on m-learning devices should be automatic, based on the intelligence gathered on the learners current progress and needs. Learning materials for m-learning devices should take the form of learning objects which are in an electronic format and reusable. Learning materials should also be designed in the form of learning objects to accommodate different learning styles and characteristics. The objects are then tested and placed in an electronic repository for just-in-time access from anywhere using mobile devices. A course or lesson will comprise a number of learning objects which are sequenced to form an instructional event for a lesson or learning session. The use of learning objects allows for instant assembly of learning materials by learners, intelligent agents and instructors, which facilitates just-in-time learning and training. Ally et al (2005) recommend the use of an intelligent agent for adapting and delivering course materials to mobile devices. In order for the server to know what type of course material the client wishes to receive, the client needs to feed information on te software and hardware capabilities of the device to the server. The problem is, however, that devices do not normally carry any information about their capabilities. In order for the server to know what type of e-learning content the client wishes to receive, the client needs to provide the software and hardware capability of the device to the server. They suggest the following design considerations: Software Portability. A Java-based cross-platform software framework is one of the most important features in this project. Limited Computing Power and Memory Consumption. We designed computing intensive tasks to execute on the server side. The portable computing devices act as a thin client. The thin client design model precludes the need for having large executable files and user libraries stored on the client mobile device. Display Properties. The system provides support for different devices by separating the presentation layer from the data content. A number of different devices can be supported without the need of modifying programming logic and data content. Development Costs. This project targets Athabasca University (AU). Therefore, the software should be designed to integrate seamlessly into AUs existing infrastructure. Design Flexibility and Scalability. The system is designed in a distributed architecture that prevents a single point of failure, improves structural scalability and performance. Besides the distributed architecture, a Web service is deployed on the server to allow thin clients to access the backend data. Web services are platform independent; therefore, virtually any type of client can construct a Remote Procedure Call (RPC) to execute code at the server side. Caching to Save on Limited Resources. With the support of the caching design, users can read the cached course notes on the device to avoid additional downloads. Software Agent Support. Software agents can be used to facilitate automated routine tasks, residing in both the client device and the server environment. Reference Ally M et al (2005) An intelligent agent for adapting and delivering electronic course materials to mobile learners. Procedings of Mlearn 2005 conference. Cape Town, 25.10.2005 CHAPTER 7. STUDENT EVALUATION OF MOBILE LEARNING Introduction In any new or experimental form of education or training provision, students evaluation of the new area in real study situaltions has great importance. This report details the evaluation of mobile learning courses by students who had studied them in Ireland, Norway and Hungary. A joint questionnaire was developed and administered to the 49 students involved in the evaluation in Ireland, Norway and Hungary. Questions 1-5 asked uestions about the students personal background: occupation, age, gender, level of education and ownership of mobile devices. The next four sections deal with the four dimensions which are crucial for the success of any new training methodology: Student user friendliness Didactic efficiency Technical feasibility Cost effectiveness. The questionnaire provided three or four questions on each of these four dimensions. This provided Part 1 of the questionnaire and contained 21 questions. Part 2 of the questionnaire was country and device specific. The Norwegian version of Part 2 of the questionnaire was designed for PDAs and contains 22 additional questions dealing with Chat, IP telephony, Email, Discussion forum, Courseware, Multimedia (Sound, Video, Graphics) and the always-online environment. The Irish version of Part 2 of the questionnaire had 9 questions designed for students using smartphones. The questions focus on the use and value of the mLMS (mobile learning management system) designed for the course system. The Hungarian version of Part 2 of the questionnaire had 8 questions designed for students using PDAs and smartphones land sked students about reading text on PDAs, making notes on PDAs, accessing and receiving graphical materials, the always-online mobile environment. Part 3 of the questionnaire was again the same for all the three groupings of students and gave them the opportunity to make open comments or to comment on equipment functionality and user friendliness. The complete questionnaires are found as an appendix to this report. The problems with and the objections to mobile learning are well known. The major ones are usually ow memory, insufficient bandwidth, difficult device input and small screen size. It is important to realise that the advance of wireless technologies and the introduction of 3G wireless technologies will quickly improve memory and bandwidth and will ultimately eliminate these as problems. Small screen size is different. It will be a permanent feature of mobile learning and so, to a certain extent will the difficulty of device input though this may be solved by the development of voice input. The reason why small screen size will be a permanent feature of mobile learning comes rom the nature of mobile learning: the provision of education and training on devices which can be carried in ones pocket or in a handbag. PART 1. Answers to the questionnaire Here are the answers to the questionnaire with comments on the national groupings. Section 1. Personal background N=49 1. What is your occupation? Manager 8% Employee non-technical 16% Employee technical 8% Teacher or trainer 47% Student 21% Unemployed 0% Other 0% 2. What is your age grouping? 24 or younger 31% 25-29 10% 30-40 27% 41-50 12% over 50 0% 3.Gender? Male 57% Female 43% 4. What is your level of education? High school matriculation 2% One to three years of post-secondary education 37% Four or more years of post-secondary education 61% 5. Mobile device ownership do you own? A mobile phone? 86% A PDA (personal digital assistant), pocket PC or palmtop? 14% The Norwegian group comments (Dye and Rekkedal 2005) that the test group consisted of 18 employees of NKI. The members of the test group had all volunteered to participate in the trial. They were all registered as students in the test course three weeks before the testing started. Consequently, they had the opportunity to get acquainted with the course on their PC before testing, reading the materials, trying the interactive materials, listening to sound materials and watching video materials before the test on m-learning equipment and solutions started. Largely this is much in line with the assumptions underlying our m-learning developments; i.e. that the students normally study the course from printed materials and their desktop/laptop PC and apply PDA/mobile phone when on the move. Another advantage with this composition of the test group was that they all had experience with distance education from different positions, insight in distance education pedagogy, problems and challenges. No member of the test group had in any way been involved in any developments related to the m-learning project. The 3 managers were the personnel director of the NKI group, the director of NKI distance Education, and the director of the Learning Materials Development Department. The non-technical employees were secretaries (2), student advisors (2), editors (2) a salesman and one representative from the marketing department. The technical employees were 2 consultants from the central IT department, one IT consultant and one IT technical assistant from NKI Distance Education. The group is older than the average distance education student, over 50 percent being over 50 years. The group also have a higher level of education than the average NKI distance education student. Concerning mobile device ownership, all test persons, naturally, owned a mobile phone, while only 5 also owned a PDA. Of the 5 test persons who had their own PDA, two had actually stopped using it (because of battery problems) some time ago, and one had newly got a PDA and consequently was not an experienced user. Concerning our assumptions for the m-learning developments, which is that m-learning functionalities is an additional offer to online distance students who are users of mobile devices and thus may apply this type of equipment when on the move, the test students were at a disadvantage, as most of them needed an introduction to the use of the devices as part of the test. However, this did not turn out to be a problem. Most participants found the equipment quite easy to use. The test was carried out under a sort of laboratory situation. The test was administered by two of the researchers on the project. One functioned also as tutor during the tests including correction and feedback on test assignments for submission and discussion in the course forum with students. The assistant researcher functioned as observer and guided the test group in using the devices when necessary during the test. Both students and teachers were placed in the same room. This made it possible to observe and register problems and opinions during the trials. Three students took part at a time in each of six trials. In total 18 test persons completed the trials during the first week of April 2005. Each trial took from one and a half to three hours. The test was carried out in an always-online environment with HP iPAQ h5550 PDAs with built in wireless LAN connected with the NKI Internet College Server. One test person used her newly acquired Qtec 9090 Smart Phone. The iPAQs functions well with Bluetooth and mobile phone connection, while the Qtec has a built-in mobile phone. Phone connection with the server was not included in the tests. This functionality was tested in our previous m-learning project. The Irish group commented (Flanagan 2005) that during this trial the WCDMA RAN Overview course was adapted in accordance with recommendations for mobile device development. The trial ran from February 2005 to March 2005 during which nineteen people from Ericsson completed the course on Sony Ericsson P910i smart phones and filled out post-evaluation forms. The evaluation method takes feedback from the overview course under five separate headings. Section 1 gains an understanding of the participants personal background. Section 2 then measures the participants evaluation of the user-friendliness of m-learning. Section 3 is of particular interest to this study as the technology and methods used to design this m-learning course have resulted with considerable increases in the didactic efficiency perceived by the participants. Section 4 provides further insight into the participants evaluation of the technical feasibility of this module; the results from this section again show noticeable increases from previous trials. Finally section 5 presents the results of the cost effectiveness of the course. Part 2 of the evaluation is Ericsson specific, with questions that help to determine on how successful the technical approach providing this course was. Nineteen staff participated in this trial. Eighteen listed their occupation as Teacher/Trainer and one as Manager. The age group of the participants was varied, with all of them having at least one to three years of post-secondary education. The Hungarian group commented (Gabor, Biro and Kismihok 2005) that the Department of Information Systems of Corvinus University of Budapest (CUB) tested an Art Appreciation course for the students of the Budapest School of Arts. The topic of the course was Contemporary Hungarian Art, which was mostly about painters and paintings. The language of the course was Hungarian. There were two versions of the course material. There was an on-line version, which was accessible with every device which has an internet connection and the appropriate internet browser. So the course material was accessible through the website  HYPERLINK "http://www.atutor.hu" www.atutor.hu for all the mobile devices with internet connection. This link guided the students to a SCORM compatible, open source Learning Content Management System, called Atutor, where all the teaching materials has been developed. After a short registration procedure the students could log into the learning environment where they could access all the teaching notes, which were necessary for the course. The CUB staff also prepared an off-line version of the course material. As the cost of the mobile-internet is quite high in Hungary, the teaching materials were put on the users mobile devices before the course has started. The html based material could be accessed locally, but this version was lacking of some the functions which were useful in the on-line version. As the course was about art and as it was developed for mobile devices, the place of the test was in the Hungarian National Gallery, which is located in the Royal Castle in Budapest. The date of the course was the 20th of February, 2005. The CUB staff allocated 2 hours for the whole event, which also included short introduction about the course material and about the test circumstances. The preparation time of the equipment for the event wasnt included. Altogether 12 people tested the course material. 10 of them were students and 2 of them were lecturers. The CUB staff provided the technical assistance for the students, as some of them didnt have any previous experience in using Smartphones or PDAs. The CUB staff provided 3 Smartphones (Ericsson P900s), 3 PDAs (HP Ipaqs), and a small portable computer. The PDAs didnt have internet connection, so only the off-line course material was accessible, which was stored in the memory of the devices. The P900s were capable of accessing the on-line version as well, but the off line version was available on their memory sticks as well. The course was fully recorded. The questionnaire consists of two main parts. The first part tries to find out the users opinion about the course in general, the 2nd part asks questions about the Corvinus specific features. Altogether 12 people participated the test. (2 trainers, 10 students) Thats why the average age of the participants is quite young. All of the people are well educated, 7 of them has already 1-3 years post secondary education, and the other 5 completed 4-5 years in an college or university. All of the participants possess a mobile-phone. Section 2. Student user friendliness N=49 6. It was easy to use the equipment in this mobile learning course Strongly agree 20% Agree 65% Uncertain 12% Disagree 0% Strongly disagree 3% This is a fundamental question for the field of mobile learning as many of the doubts and criticisms of the possibility of learning from mobile devices concern the suitability of the devices for learning. 7. This mobile learning experience was fun Strongly agree 22% Agree 47% Uncertain 22% Disagree 4% Strongly disagree 4% This is a difficult and challenging question to include in an evaluative questionnaire, as many students would not describe conventional face-to-face provision as fun, nor would they so describe e-learning courses. 8. According to my experience I would take another mobile learning course if relevant to my learning needs Strongly agree 10% Agree 44% Uncertain 35% Disagree 8% Strongly disagree 3% Another difficult and challenging question to include in an evaluative questionnaire. It is one thing to participate in an experimental evaluation of a new methodology, quite another to agree to study in this way after already experiencing it. 9. I would recommend mobile learning as a method of study to others Strongly agree 13% Agree 46% Uncertain 29% Disagree 10% Strongly disagree 2% This is another difficult and challenging question to include in an evaluative questionnaire. It is one thing to participate in an experimental evaluation of a new methodology, quite another to recommend a method of study to another after already experiencing it. 10. Where did you study the mobile learning course? At home 0% At the office or work 76% While travelling 0% Other 24% The students who ticked other in this question studied in a museum. Commentary from Norway states that compared with the first trial of the first project (Rekkedal 2002a, 2002b) our test students this time seem to be more positive on user friendliness of the equipment and solutions measured by the four variables presented in section 2. Nearly all the test persons found the equipment easy to use and also found that the experience was fun. Concerning the questions about whether they would like to take another m-learning course or recommend m-learning to others, the answers are, not surprisingly, somewhat more reserved, as their experiences from the test situation probably is a little restricted to enable them to answer these questions. Commentary from Ireland indicates that the results from this section of the questionnaire show that for the most part the participants were positive about the user-friendliness of the mobile devices and m-learning in general. Students were asked if it was easy to use the equipment in this mobile learning course. The responses were satisfactory with 79% in agreement that the equipment was easy to use. In this trial one of the participants, who accounts for 5% of the overall figures, strongly disagreed with this statement. This negative result can be attributed to the participants unfamiliarity with this particular mobile device. I found the phone to be a bit fiddly at the start. However once I got the hang of it I found it a pleasant environment. The next question asked if the mobile learning experience was fun. 16% of the participants disagreed or strongly disagreed with this statement, this however, is an improvement on previous trials run by Ericsson. There are a high percentage (26%) of uncertain replies that causes concern. As this was the first time many of the participants had completed a course on a mobile device, other factors such as familiarisation with the device and the course content may have influenced this result. Over half of the participants (58%) did agree that the experience was fun, which is a satisfactory response. The feedback from this question suggests further research is required to ensure a fun experience can be guaranteed all of the time by all of the participants. The next question asks, According to my experience I would take another mobile learning course if relevant to my learning needs. 53% of the participants were in agreement with this statement. 31% of the responses were uncertain about this statement so it is important to perform further research in order to ensure m-learning can be improved and used as part of a blended learning solution by all. The participants are then asked, I would recommend mobile learning as a method of study to others. This question had similar feedback to the last question, where a large percentage of the participants, 37%, were undecided about the statement. 42% were in agreement and would recommend m-learning, but 21% disagreed with the statement. This result suggests that further improvements to the m-learning solutions are required to ensure m-learning is widely adopted. The main advantage to m-learning is the ability for any-time, any-place learning. Although 100% of the participants in this trial studied the course at the office or work, this was due to the availability of the test mobile devices. All of the participants from this study work in jobs that involve a lot of travel and it is our challenge to provide m-learning solutions that can be widely adopted by everyone. Found the system very interesting and it is a very good way to learn on the go. Commentary from Hungary states on average students were satisfied with the equipment. 66% agreed, 17% strongly agreed that it was easy to use the equipment. The time that students spent learning how to use the equipment, was not more than 5-10 minutes. It was clear at the end the majority of the students enjoyed the virtual mobile course. Furthermore, 58% of them would participate in another m-learning course, and half of them would recommend this learning method for other people as well. Section 3. Didactic efficiency N=49 11. Mobile learning increases the quality of e-learning Strongly agree 29% Agree 33% Uncertain 20% Disagree 16% Strongly disagree 2% 12. Course learning objectives can be met by mobile learning Strongly agree 18% Agree 49% Uncertain 24% Disagree 6% Strongly disagree 3% 13. Accessing course content was easy Strongly agree 14% Agree 61% Uncertain 11% Disagree 14% Strongly disagree 0% 14. Communication with and feedback from the tutor in this course was easy Strongly agree 16% Agree 33% Uncertain 37% Disagree 14% Strongly disagree 0% The slightly lower agreement in the answers to this question may be due to the fact that in some instances communication with and feedback from the tutor, although foreseen, was not available in the course as studied. 15. Mobile learning is convenient for communication with other course students Strongly agree 22% Agree 20% Uncertain 43% Disagree 12% Strongly disagree 3% The slightly lower agreement in the answers to this question may be due to the fact that in some instances communication with other course students, although foreseen, was not available in the course as studied. The Norwegian analysis of these results states that concerning efficiency for learning, it is important to consider mobile learning at NKI Internet College, as one part of a complete online distance learning environment. These assumptions were clearly presented and discussed with the test persons, who before the test took part in a two-hour seminar on the background for the project and didactic assumptions underlying the developments. Again, it is clear that the students in this project were more positive that the students of the previous project. This may be related to differences both in context (the present students studied in a laboratory setting with continuous supervision and support if having difficulties, while the students in the first project studied under more realistic conditions. Question 13 was a little different on the two occasions (first project: Downloading course content, this project: Accessing course content). In general, we may conclude that after the m-learning experience, taken the assumed context of m-learning as a supplement to the distance online learning environment, the students believe that m-learning increases quality, that objectives can be met by m-learning, that accessing course content and communication with the tutor was easy, and that m-learning is convenient for communication with other students. The Irish analysis of these results states that the next section of the questionnaire determined how the participants gauged the didactical and educational benefits of m-learning. The answers to this section help establish the attitudes of the participants to m-learning and determine how well this particular trial met some of the essential requirements of an educational setting such as communication and easy access to course material. 47% of the participants were in agreement that m-learning increases the quality of e-learning. This result is less favourable than in previous trials [1], with 37% in disagreement and 16% uncertain. There could be a number of reasons for this, but as m-learning begins to offer similar functionality to traditional e-learning the two are more comparable, however when m-learning solutions are compared to their e-learning counterparts, the limitations of the m-learning device such as screen size and functionality mean that the expectations of participants are not always met. I did learn so it could be beneficial. Not a fluid learning experiences as compared to 'regular' e-learning. 53% of the participants were in agreement that learning objectives can be met by m-learning. Only 11% are in disagreement but again there is a considerably large percentage uncertain (36%). The result is positive overall but the results do highlight the need for improvement in the m-learning solutions offered. The results of the next question, about access to course material, show improvements from the previous trial [1]. Now 63% of the participants agree that access to course content was easy (up from 53%). This result shows that decisions regarding how to provide, display and arrange material on mobile devices have led to improved download times, display of content and navigation experience. The next two questions measure the ease of communication, between student and tutor and between students themselves. There were a large percentage of uncertain and not applicable answers given by the participants in reply to these questions. The ability to contact a trainer via the phone has not been tested. It should allow the teacher and the student to talk and navigate through the course to detail some aspect. Further investigation has revealed that although the participants did not use any communication functionality for this particular module, everyone agreed that the use of email, sms, mms or telephone calls could be extremely beneficial in m-learning and all of the participants had used these mobile communication methods extensively already. This feedback highlights the need for further research into these methods of communication and the advantages they could each offer to an m-learning environment. The Hungarian analysis of these results states that all the students agreed that m-learning increases the quality of e-learning, and the big majority of them think that the learning objectives can be met by m-learning. Due to the different mobile devices the students sometimes had problems with accessing the course materials. Students had to try all the PDAs and the Smartpones as well to experience the difference between the devices and their functions. Some of the students had difficulties in finding the same content in the different technical environment, this fact indicates that 42% of the answers for the question Accessing course content was easy indicate disagreement. There was no real problem with the communication with the tutor, as this was a face to face interaction. Before the course started the content supervisor made a brief overview about the topic of the course and about the museum, and afterwards the students discovered the scene and the learning content individually. In case they had a question, the tutor was there to provide assistance. In this test the CUB team didnt emphasize communication between the students, as they were at the same place, (thats why 58% of the students were uncertain about this question) but they could use the devices for communication as well. Section 4. Technical feasibility N=49 16. Navigation through the mobile learning course was easy Strongly agree 16% Agree 57% Uncertain 14% Disagree 8% Strongly disagree 5% 17. For mobile learning to be effective it is necessary to use graphics and illustrations Strongly agree 49% Agree 29% Uncertain 16% Disagree 6% Strongly disagree 0% 18. Evaluation and questioning in the mobile learning course was effective Strongly agree 16% Agree 45% Uncertain 33% Disagree 6% Strongly disagree 0% Comments from Norway indicate that most of the students found navigation easy. This aspect was also answered during the test as an assignment for trying the use of keyboard, applying pocket Word, storing files, sending and receiving e-mails with attachments from the PDA. Some of the viewpoints are presented below: Comments on orientating oneself, navigating and finding the way in course materials on the PDA: - Basically, it was easy to orientate in the course materials, some guidance and some time helps, and you are really working without difficulties. - The challenge was to get to know the PDA. Changing between the different programmes was unusual, however, it did not take long to learn the most important functions. Navigating in the course I found easy. The action bars for the course/course pages were so dominating that it was impossible to ignore them. All in all quite easy to use and find your way. - I think this functioned very well. - It was it fact very easy to orientate oneself and navigate in the course as it was easy to recognize action bars from the PC. - It was much more easy to find your way than I had actually expected. - I found it very easy to get oriented on the course pages. The texts are surprisingly good to read on such a small screen. However, it is a great advantage when it is not a lot of text to read at a time. I found it easy to navigate, to find and use action bars and to change between pages etc. - I found navigating not much more difficult than on a PC, but it is obviously an advantage to have used the course materials on a PC before using the PDA. - I found navigating very easy, simple and easy to follow. - I found it a little difficult at first, but with some experience I believe it will become very easy to navigate and find your way. - Navigation was very easy. - Navigation was easy, but a little bothersome. - No problems. - Navigating and writing were no problem, but waiting for pages to load took a little too long (QTEK). - It took some time before I felt easy with the use of the PDA, but it was exciting. - It works well, but downloading pages takes a little time. As I am not an experienced PDA user some actions take some time, in spite of this I find the PDA very easy to use. As we can read from the comments above, the students in general expressed that it was easy to navigate and find ones way in the course. Naturally, as the majority of the students did not have previous experience with the equipment, they were in a less favourable position that the assumed m-learning student, who is supposed to be a daily user of the devices. There is some indication that navigating and using the equipment is more efficient and functional than with standard PC equipment. Although, the test was carried out with only 18 students, it became evident that test persons with a technical background were less tolerant towards the lower functionality of PDA compared with a PC. This also coloured the opinions of the technical persons on most aspects of m-learning covered by the questionnaire. This fact might be seen as surprising, that persons with technical training and experience are less positive to the new technology. However, this situation was similar in our previous research (Rekkedal 2002a, 2002b). That persons with a technical background were less enthusiastic, could also indicate that the generally quite positive opinions expressed by the other test persons, partly could be related to the experience of trying new and exciting technology. However, we find that there is reason to believe that with the m-learning devices, hardware and software is developing quickly, and that the functionality increases rapidly and hopefully will also satisfy expectations of the more demanding technologists. The test persons did not agree whether graphics and illustrations are necessary. More that half of the students were uncertain or actually disagreed with the statement that graphics and illustrations are necessary for m-learning to be effective. This opinion can partly be a result of the assumed context that the students would also have the possibility to study learning materials on standard equipment, and also to the fact that most of NKI learning programmes are quite theoretical and based on the study of text materials. A majority agreed that evaluation and questioning was effective. But again some were uncertain or even negative. This is probably related to the fact that in the trial, some of the test and questioning materials were distributed with graphical materials, which still is far from perfectly presented on the PDA. Comments from Ireland indicate that the technical feasibility of m-learning is hugely important, indeed the interface limitations such as screen size and keyboard can often lead to negative m-learning experiences. Over the last few years there have been huge breakthroughs in mobile devices including improved displays that allow for more intuitive Graphical User Interfaces requiring less user interaction. The first question in this section measures how the participants felt navigating through the course. A significant increase can be seen from the previous trial with 68% of the participants agreeing that navigation through the course was easy [1]. This in an increase of 21% and confirms that the technical decisions made on how to provide the course have led to an improved m-learning solution. As with previous trials the participants are all in agreement that, for effective m-learning graphics and illustrations, are essential. Participants often expect multi-media to be integrated into elearning and hence into m-learning also. Further research into design of graphics and multimedia for mobile devices could be explored as a result of this trial. Feedback and assessment is an essential part of the learning process and any new learning environment must incorporate an adequate feedback and assessment procedure. 84% of the participants agree that the evaluation and questioning from this course was effective, which is a satisfactory result. This is an increase of 59% from the previous trial. The use of feedback and assessment can stimulate the students and maintain interest and enthusiasm when studying an m-learning course. The positive results in this question might suggest more feedback and assessment should be introduced into m-learning courses. I feel that more interaction such as building part of the network and more Q&As would help maintain interest and concentration Comments from Hungary indicate that there were some technical and functional differences between the devices, which have been used during the test. The problem mostly occurred, when a student, who used a PDA before changed the device to a Smartphone. As a PDA has a bigger screen, MS Windows based software environment, it was more convenient to use it, than a Smartphone, where the users had to learn the usage first, and then try to use the course material. What people agreed about, was the importance of the illustrations. All of them indicated that using pictures, moving images, audio features are essential in m-learning. There was no evaluation included into the on-line and off-line course material about the knowledge, that was gained throughout this course. Nevertheless the content supervisor asked some questions, that students could only answer if they had read the course material Section 4. Cost effectiveness N=49 19. Mobile learning increases access to education and training Strongly agree 27% Agree 53% Uncertain 18% Disagree 2% Strongly disagree 0% 20. The cost of accessing the mobile course materials was acceptable Strongly agree 15% Agree 15% Uncertain 60% Disagree 10% Strongly disagree 0% The 60% uncertain response to this question is the correct one as most of the students studied the mobile learning course at work and would not know the cost of the course. 21. The cost of communicating in the mobile learning course with the tutor and other students was acceptable. Strongly agree 15% Agree 19% Uncertain 58% Disagree 8% Strongly disagree 0% The 58% uncertain response to this question is the correct one as most of the students studied the mobile learning course at work and would not know the cost of communicating with the tutor or with other students. These results are commented from Norway as the questionnaire section on cost effectiveness covered access to education and training, cost of accessing course materials and cost of communicating with tutor and other students. Questions concerning costs are not of specific interest, as the assumption to the context of m-learning is an always-online environment with free and unrestricted access to the Internet. The previous project demonstrated also that having downloaded course content; the cost of communication was absolutely acceptable even by mobile phone from abroad. Most of the participants agree that m-learning increases access to learning. On the negative side is, of course, that access to technology is still lacking. The market for PDAs has not yet taken off. The opinions concerning costs should be given on the assumptions that there would be free access to the Internet. Many answered just uncertain as they did not know much about the real situation in practice. Those, mainly technologists, who responded negatively on costs, just did not feel certain that the assumed situation would come into being in a foreseeable future. These results are commented from Ireland as the foremost advantage to m-learning is the ability to learn anywhere and anytime. This is reflected in the results from the study where 100% of the participants agreed that m-learning increases access to education and training. This figure has increased from 82 % in the previous trial and suggests that the benefits and advantages to m-learning are beginning to penetrate society in general. As this was a trial study, the participants were unaware of the actual costs related to completing the course. Therefore 26% of the participants thought the questions about cost were not applicable. Also over 50% of the participants replied with uncertain feedback for the same reason in these questions. These results were commented from Hungary as the students were mostly uncertain about the cost efficiency of the m-learning course. On one hand, reaching the core course material itself, in case of using the off-line version, was free. CUB provided the technical equipment, the software and the content for free as well. But on the other hand if people use this system individually, with their own devices, on-line, the costs of a course can be quite high as well. Thats why the answers were mostly uncertain (60% in case of question 20 and 21). Despite the fears of the high costs, students have a positive opinion about the cost effectiveness of the course. If they are not uncertain, than they mostly find the m-learning course expenses acceptable. PART 2. Answers to the questionnaire Questions specific to Norway and to PDAs N=19 In this mobile learning course the following functionalities were used on mobile devices in an always-online environment: Synchronous communication: Chat 22. Have you previous experiences using chat? Yes, a lot 11% Yes, some 39% No, not at all 50% 23. How do you view the user-friendliness of the chat function on PDA? Better than on PC 15% Same as PC 62% Worse than PC 23% 24. Chat in mobile learning can be very useful Strongly agree 17% Agree 61% Uncertain 17% Disagree 6% Strongly disagree 0% IP telephony 25. Did you try IP telephony in connection with the mobile learning course? Yes No 26. IP telephony functions very well on the PDA Strongly agree 35% Agree 53% Uncertain 6% Disagree 6% Strongly disagree 0% 27. IP telephony in mobile learning can be very useful Strongly agree 29% Agree 41% Uncertain 24% Disagree 6% Strongly disagree 0% Asynchronous communication: E-mail 28. Communication with the tutor by e-mail functioned well Strongly agree 50% Agree 44% Uncertain 6% Disagree 0% Strongly disagree 0% 29. Communication with other students by e-mail functioned well Strongly agree 44% Agree 44% Uncertain 6% Disagree 0% Strongly disagree 0% Discussion forum 30. Writing messages to the Forum functioned well Strongly agree 50% Agree 44% Uncertain 6% Disagree 0% Strongly disagree 0% 31. Answering assignments for submission applying the PDA functioned well Strongly agree 22% Agree 56% Uncertain 11% Disagree 11% Strongly disagree 0% 32. Sending assignments for submission to the tutor functioned well Strongly agree 28% Agree 50% Uncertain 17% Disagree 6% Strongly disagree 0% Courseware: Text 33. Accessing and reading text on the PDA functioned well Strongly agree 6% Agree 67% Uncertain 11% Disagree 0% Strongly disagree 0% 34. Making notes on the PDA functioned well Strongly agree 6% Agree 65% Uncertain 12% Disagree 18% Strongly disagree 0% Multimedia: Sound 35. Accessing and listening to sound materials functioned well Strongly agree 18% Agree 82% Uncertain 0% Disagree 0% Strongly disagree 0% Video 36. Accessing and watching video materials functioned well Strongly agree 6% Agree 38% Uncertain 31% Disagree 25% Strongly disagree 0% Graphics 37. Accessing and perceiving graphical materials functioned well Strongly agree 12% Agree 35% Uncertain 29% Disagree 24% Strongly disagree 0% 38. Activities/assignments involving manipulation of graphical materials functioned well Strongly agree 0% Agree 19% Uncertain 63% Disagree 19% Strongly disagree 0% The always-online environment 39. Overall, how do you view the always-online mobile environment compared with PC access and applications in studying this course? Much better 0% Better 17% Uncertain 39% Worse 28% Much worse 17% 40. Would you find it acceptable to study this course with mobile access only? Absolutely 6% Probably 11% Uncertain 11% Probably not 44% Absolutely not 28% 41. Always-online mobile access to the course as an addition to access on standard PC equipment increases the flexibility of e-learning Strongly agree 33% Agree 56% Uncertain 11% Disagree 0% Strongly disagree 0% 42. Increased accessibility and flexibility of always-online mobile access to the course as an addition to access on standard PC equipment increases overall quality of the course arrangements Strongly agree 6% Agree 61% Uncertain 28% Disagree 6% Strongly disagree 0% 43. Increased accessibility and flexibility of always-online mobile access to the course as an addition to access on standard PC equipment increases quality of learning outcomes Strongly agree 6% Agree 28% Uncertain 61% Disagree 6% Strongly disagree 0% Commentary from Norway provides the following analysis: Opinions on functionalities specifically used in the NKI m-learning project The NKI research covered specifically functionalities related to the always-online environment and the use of graphics and multi-media as well as interactive assignments based on graphics and sound. Part 2 of the questionnaire, thus contained questions on the specific developments of the NKI research. Synchronous communication The general teaching and learning philosophy for NKI online distance education is based on andragogy and distance education research, such as Moores theory of student autonomy and transactional distance (Moore 1991, 1993), Holmbergs theory of didactical conversation (or teaching-learning conversation) (Holmberg 2001) and emphasis on maximum (or at least optimum) flexibility (see e.g. Paulsen 2003, Paulsen & Rekkedal 2003, Rekkedal 2004). The learning philosophy is presented as: NKI distance education shall arrange studies in a way so that the students can reach their learning goals through optimum individual flexibility in a community of learning where all students should be a resource for each others learning without being dependent on each other (The authors translation) (NKI 2005). The consequences of the learning philosophy is that NKI organises the studies so that any student can enrol for any course or programme 365 days a year and follow their own progression scheme. At the same time the learning management system and functionalities are built up to stimulate interaction and communication between the students. All organised activities are based on the assumptions that communication is asynchronous. These solutions do not restrict synchronous communication between students on their own initiatives or sporadic synchronous communication, e.g. telephone conversation or chat between a student and a tutor. But all formally organised activities take place by asynchronous communication. (It should be noted that many NKI programmes are also offered as combined (or blended) learning with regular classes or week-end seminars. But these programmes have not been the objects of the research in the m-learning projects.) However, on the assumption of m-learning taking place in an always-online environment, we were also interested in trying out the functionality of synchronous communication. Chat Half of the test persons were new to chatting before the trial. Consequently, it must have been difficult comparing the chat function on the PDA and on a PC. This is also shown by 5 persons not answering the question on comparing the user-friendliness of the chat function on the PDA relative to a PC: Generally it seems that the test persons assume that according to their experiences in the m-learning test, the chat function is similar in functionality with chatting on an ordinary PC. Most of the participants with some experience of chatting find the two media similar in functionality. Most of the students answered that they believed that the chat function could be useful in m-learning. There is one response on the negative side. It should be noted that the participants in general had little experience with chat. It is probable that the one who answered negatively would hold the position that chatting is not very useful in any online distance course. IP telephony The Skype communication program with functionalities both for chatting and telephone communication was installed on all the PDAs used during the tests. All test persons, except the one using the Qtec did try IP telephony as part of the trials. The test persons generally expressed that they were impressed by the quality of IP telephony on the PDAs. Most of the students also agreed with the statement that IP telephony could be very useful in mobile learning. Again, the person disagreeing probably holds the position that synchronous communication generally is not useful in distance learning mainly based on asynchronous communication. Asynchronous communication e-mail Table 11 clearly shows that according to the students communication by e-mail functioned well on the PDA. It should also be noted that there is no difference in communicating with the tutor or fellow students, except that when communicating by mail to students they might wish to send the same e-mail to a number of persons, which may involve some more difficult operations on the PDA. Discussion forum and assignments for submission For writing messages to the forum, the students had to open the text box on the Forum pages of NKI Internet College and write their messages. All agreed that a portable keyboard is a need for writing more than very short messages. If not online, a student will normally write the forum messages in a text processor and paste it into the text box on the forum pages. During the test all messages to forum was written directly into the text box. When submitting assignments to the tutor, the students had to use the Pocket Word programme, store and retrieve files and attach files to e-mails sending and receiving mails. For students inexperienced with the use of a PDA, these operations may seem a little complicated. All these activities seemed to have functioned satisfactorily for most of the students. Table 12. Questionnaire Part 2. Discussion forum and assignments. All these three aspects seem to have functioned well. There are few responses on the negative side. Again, it is typical that the technologists are the most sceptical, finding that the necessary operations for doing the work are too bothersome and less functional than on a PC. Correct or not, they argue that better functionality is necessary for mobile learning, in the assumed context, to take off in the market. Courseware Text The students were generally very positive towards reading text on the PDA. It should be noted that on the course pages of the NKI Internet College there is a bug (collision of style sheets) that results in some text being presented in size 12 and some in size 11.5. On an ordinary PC screen this difference is hardly detectable. But on the PDA screen the difference in text size is considerable. This problem did cause some annoyance demonstrated in the comments below (which was an answer to a question used in the trial for sending as an assignment to the tutor). From the answers in table 11 we would conclude that the students accepted the quality of the text for reading on the PDA. Open answers to the functionality of reading texts: - It was easy to read. I find it better to read the text on the PDA screen than on an ordinary PC screen. - I find it quite easy to read short texts with the larger text size. Smaller texts make it important not to receive reflexes on the screen to be able to read easily. It is important with clear breaks in texts and not to apply negative texts, for example white text on blue background (as in some of the graphical materials). - Reading ordinary text was easy. Navigation was easy. When watching the graphical materials it was difficult to orientate oneself with increased illustration in the interactive assignments. Small text sizes were difficult to read. Negative texts were impossible to read. - Reading on the PDA I found reasonably fine and easy as long as the text size is sufficiently large. With sufficient and uniform text size reading is no problem at all. - Reading on the PDA screen is much better than one should believe based on the small size. However the smallest text size was for me too small. - The texts are absolutely readable. Sounds are good. It is a little awkward to scroll while reading. It might be tiresome over time, but the increased flexibility is important. - I found reading on the PDA surprisingly fine very clear. The experience with the multi-media materials illustrates that the light texts on dark background do not function well. - Reading the texts was surprisingly easy. - I found it very easy to read and got good overviews of the materials as long as there is not too much text at a time. - Most of the texts were easy to read, but some texts were too small. - The texts were easy to read, but took some more time than on the PC. The scrolling might be a little confusing, but this is probably just a question of experience. Concerning note taking, the students just assumed that using the Pocket PC Word processor and the portable key board making notes while reading would function well. Again, it was typical that the 3 persons answering on the negative side on the functionality of making notes on the PDA are all technologists. Multi-media on the PDA During the test the students had the opportunity to try the functionality of different kinds of multi-media. Sound was presented as human voice in some of the multi-media assignments, in instructional sequences with sound and moving graphics, and sound was also demonstrated by synthetic voice. One part of an instructional sequence on video clip was also included. Concerning video, the PDA with present software did not handle video very efficiently. To watch the video the student first had to download the complete video in the browser, and then copy the URL into the PDA media player, and then play the video in streaming mode from the media player. Multi-media materials consisted both of instructional sequences with sound (voice) and moving graphics and exercises/assignments produced in Macromedia flash. These multi-media materials were of two kinds, multi-media produced specifically for presentation on PDA and standard multi-media produced originally without any relation to m-learning devices. It seems clear that the PDA screen is far from ideal for perceiving graphical illustrations with small details and more than a few words of text. If one turns off the fit to screen setting, the graphical materials become easier to read, but then one has to scroll both horizontally and vertically to see the whole illustration. Neither solution is generally satisfactory. In this connection, we should probably refer to the assumed context that the students also have access to an ordinary PC when not on the move, and that presently the solutions for watching graphical materials with small details are not suited for presentation on the PDA. Table 14 shows that the students were generally positive concerning the quality to both human and synthetic sound on the PDA all responding on the positive side of the scale. The opinions differ more concerning the functionality of the video. However, it seemed clear that the uncertain and negative responses concerning video were more related to the bothersome way of playing the video (that it did not play directly from clicking the link in the browser) rather that to the quality of the video itself. In fact, the students found the quality of the streamed video quite good. The answers concerning the graphical materials support the impressions that presently graphical materials do not function satisfactorily on the PDA. Overall views on the always-online environment The final questions concerned some overall views on m-learning in this trial defined as an always-online environment. Concerning the first question, views on the always-online mobile environment compared with PC access and applications in studying this course turned out to be ambiguous. The students obviously did not understand whether the mobile learning environment should be assessed as such compared with only PC access, or seen as an addition. It is probable that those answering negatively have seen the m-learning environment in isolation, while those answering positively have understood the question as covering the m-learning environment only. We can clearly conclude, that although the majority of the students have responded quite positively to most of the questions concerning the m-learning environment, they do not find the solutions satisfactory for mobile access only. This is in line with our assumptions that m-learning in the NKI college is seen as an addition to increase access and flexibility of learning. This view is supported by the answers to the final questions. A large majority of the students agree to the statement that always-online mobile access to the course as an addition to access on standard PC equipment increases the flexibility of e-learning. There are no answers on the negative side of the scale. 2 students answer uncertain. These two respondents are again two of the technologists taking the course in the trial. Their uncertain response probably signals that they found the solutions not efficient enough to make use of the possibilities in practice. We may also note that a majority also find that the m-learning solutions increase the overall quality of the course arrangements. Concerning quality of learning outcomes the answers show that, probably because the trial was carried out under simulated learning conditions, a majority find that it is difficult to answer the question. Additional comments on the questionnaire: The questionnaire ended with space for open answers and general comments and comments on functionality and user-friendliness. The following comments were received: - Very feasible as additional equipment. - It was just as fun as expected and much easier than assumed. - I certainly believe that these solutions would strengthen distance learning methodologically. It increases flexibility and the possibility of exploiting all free hours for study when you have access to the Internet. - It was easy to navigate and to use the menus. It was just fine to read texts, but illustrations were a little too small. Very practical when you dont want to bring a lot of books and read a course that contains texts/information/illustrations. Not all courses are perhaps suitable. I would not have the energy to read a lot of text at a time, but very suitable for repetitions etc. Very funny, clear and easy to use, fine as supplement. - Course materials are not good on a PDA readable, OK, but paper is best and PC is second. As I understand on the condition that mobile devices and solutions are supplements, this is necessary. The great advantage is increased flexibility related to cooperation, Forum discussions, e-mail and chat. Concerning multi-media, not good. Much of it becomes too small and transmission speed is important. Good multi-media elements are nevertheless very valuable. - As a student I use books and other study materials. Personally, I find that it is more convenient to use a PDA than ordinary PC with keyboard. This gives more space on the table and better overview. Concerning taking a test or answering assignments for submission, I would prefer an ordinary PC with keyboard. Else I would say that I found reading course materials on the PDA were very convenient. Normally I print out pages to read. With a PDA I believe I would prefer to read more from the screen. - The texts on graphical materials was difficult to read when the background was darker that the text. Normal reading with light background was surprisingly easy to read. The comments illustrates to some extent information given by ticking the questionnaire and during the trials. The mobile devices are seen as feasible additional equipment (in line with our assumptions for the developments). Some comments indicate differences in views on how attractive reading on the PDA screen really is. The comments also indicate that the m-learning solutions are suitable for reading, for communicating when on the move and for repetition of materials studied on ordinary equipment. Questions specific to Ireland and to smartphones N=18 44. Do you agree that the web-page technologies used in the provision of the mLMS (mobile learning management system) services were suitable? Strongly agree 16% Agree 63% Uncertain 11% Disagree 10% Strongly disagree 0% 45. Did the approach taken in the m-learning course produce a satisfactory learning environment? Strongly agree 11% Agree 52% Uncertain 11% Disagree 21% Strongly disagree 5% 46. Do you feel that the approach taken to provide the mLMS works but that the system is unsuccessful due to shortcomings in such areas as page layout, navigation control design and usability? Strongly agree 11% Agree 42% Uncertain 11% Disagree 21% Strongly disagree 5% 47. Online course registration was easy Strongly agree 32% Agree 32% Uncertain 5% Disagree 21% Strongly disagree 10% 48. Submitting my work-plan was clearly explained and easy to do Strongly agree 16% Agree 16% Uncertain 36% Disagree 21% Strongly disagree 11% 49. The work-plan is a useful learning aid Strongly agree 5% Agree 21% Uncertain 42% Disagree 5% Strongly disagree 27% 50. I used the other features of Sony-Ericsson P900 to assist my learning. Strongly agree 0% Agree 16% Uncertain 21% Disagree 58% Strongly disagree 5% 51. The m-learning course enabled me to learn Strongly agree 21% Agree 58% Uncertain 11% Disagree 5% Strongly disagree 5% 52. There were real benefits from learning this module by m-learning Strongly agree 16% Agree 41% Uncertain 16% Disagree 16% Strongly disagree 11% Commentary from Ireland indicates that this section of the questionnaire evaluates Ireland-specific questions regarding technical and design decisions made to provide the m-learning course. All of the participants taking this course have a technical background and their opinion on these decisions is considered very valuable. The participants were asked if they agreed that the web-page technologies used in the provision of the mLMS services were suitable. 79% of the participants were in agreement that the web-page technologies used were suitable, while 10.5% were uncertain and 10.5% disagreed. This is a satisfactory response to this question, and as mentioned previously many of the participants in this trial have appropriate technical experience to evaluate this question fully. I felt that the web technologies were great. The next question asked if the approach taken in the m-learning course produced a satisfactory learning environment. It too yielded a positive response, where 63% of the participants felt the approach taken did produce a satisfactory learning environment. 21% of the participants disagreed with this question and on further investigation it emerges that these participants remarked on the physical limitations of the mobile device, which they felt severely impacted the learning environment offered. I would have no issues with the Design Approach from a technical perspective. I felt that the screen was too small to be of real benefit, it felt very fiddly overall. Interestingly the next question about online registration reported very definite results, 64% of the participants agreed while 31% disagreed. One participant commented that registration was a little uneven and mentioned that they had found the phone to be a bit fiddly at the start. Factors such as familiarisation with the mobile device influence this feedback, as registration was the first task required of the participants. This is reflected in the comments; Very difficult to register, needed 6-7 attempts. Buttons were a bit hard to tap with pen. It took some time to familiarise myself with the phone initially but I found it quite user-friendly and was very impressed with the course and equipment overall. The next questions gathered feedback about the work-plan feature in the mLMS. A large percentage (42%) of the participants were unsure if the work-plan was a useful learning aid. Also 11% thought this question to be not applicable, as they had not used the work plan feature. This uncertainty is also reflected in the feedback about whether submitting a work-plan was clearly explained and easy to do, where 36% of the participants were uncertain. 32% agreed that how to submit the work plan was clearly explained, yet many of these participants did not avail of the work-plan feature. The high number of uncertain responses is due to the fact that the course only provided three separate modules, which would not generally qualify the use of a work-plan. This component would need to be tested under more real circumstances to yield accurate feedback on the feature itself. 63% of the participants did not use the other features of the Sony-Ericsson P900 to assist their learning. As mentioned previously further research into the use of the communication features offered by the phone would be of real benefit to this research. 16% of the participants did use some of the features provided by the device though, for example note taking tools. A positive 79% of the participants felt that the m-learning course enabled them to learn, which is a satisfactory response. Those who were uncertain or who disagreed with this statement often quoted the size of the screen and other physical limitations as the main reason the m-learning course wasnt satisfactory. Yes I think it works but it is unsuccessful due to the environment it is in. Could not sit a full 3-hour course via mobile. Eyes become sore and being in a crouched over position isn't good. Finally the questionnaire asked if the participant felt there were real benefits from learning this module by mobile learning. 57% pf the participants agreed that there were real benefits while 16% were uncertain and 27% disagreed. The results of this question reveal that many of the participants consider m-learning to be in competition with traditional e-learning. It's a useful tool for travelling or when a laptop is not available, but only then in my opinion. I think the mobile learning worked but I don't think it is the best way to do e-learning. When a full size screen and keyboard are available for a learning environment, it does not make sense to perform learning modules over the small mobile device. However the huge advantage to m-learning is the fact that it is mobile and this freedom of mobility outweighs the interface limitations of the mobile device. With 57% of the participants in agreement that there were real benefits, the future looks bright for m-learning. Questions specific to Hungary and to both PDAs and smartphones N=12 53. Accessing and reading text on the PDA functioned well Strongly agree 33% Agree 42% Uncertain 8% Disagree 17% Strongly disagree 0% 54. Making notes on the PDA functioned well Strongly agree 0% Agree 0% Uncertain 100% Disagree 0% Strongly disagree 0% 55. Accessing and perceiving graphical materials functioned well Strongly agree 42% Agree 33% Uncertain 8% Disagree 17% Strongly disagree 0% 56. Overall, how do you view the always-online mobile environment compared with PC access and applications in studying this course? Strongly agree 16% Agree 42% Uncertain 42% Disagree 0% Strongly disagree 0% 57. Would you find it acceptable to study this course with mobile access only? Strongly agree 17% Agree 24% Uncertain 0% Disagree 17% Strongly disagree 24% 58. Always-online mobile access to the course as an addition to access on standard PC equipment increases the flexibility of e-learning Strongly agree 58% Agree 24% Uncertain 18% Disagree 0% Strongly disagree 0% 59. Increased accessibility and flexibility of always-online mobile access to the course as an addition to access on standard PC equipment increases overall quality of the course arrangements Strongly agree 17% Agree 50% Uncertain 8% Disagree 25% Strongly disagree 0% 60. Increased accessibility and flexibility of always-online mobile access to the course as an addition to access on standard PC equipment increases quality of learning outcomes Strongly agree 17% Agree 42% Uncertain 24% Disagree 17% Strongly disagree 0% Commentary from Hungary indicates that PART 3. Answers to the questionnaire These questions were again common to all three groupings of students. Comments: ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Comments on equipment functionality and user-friendliness: ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Open Comments Participants were given the opportunity to offer any further comments about the course or the equipment functionality and user-friendliness. A sample of these comments is presented below. It took some time to familiarise myself with the phone initially but I found it quite user-friendly and was very impressed with the course and equipment overall. It is user friendly, good diagrams, graphs. I was pleasantly surprised by this course as I wasn't expecting much but I thought it was excellent. It wasn't too long or tedious. There are definite benefits to having learning material available to others on such a device. M-Learning should only be seen as part of a blended learning process and ideally to re-enforce or use as a reference to previously attended training courses. Good course, the use of small screen worked surprisingly well for reading, can't say the same for entering text and clicking on the links. The ability to contact a trainer via the phone has not been tested. It should allow the teacher and the student to talk and navigate through the course to detail some aspect. Yes I think it works but it is unsuccessful due to the environment it is in. Could not sit a full 3-hour course via mobile. Eyes become sore and being in a crouched over position isn't good. I felt the text was a little too small, and the screen is too small to show some of the graphics properly. Unfamiliar with the phone, but overall I was very impressed with the course. It has definite uses and benefits as a learning tool. Overall equipment was good. Keypad is awkward for entry or more than a few letters. Students reflections In the 3rd part of the questionnaire students could describe their problems, difficulties about the course. They had the chance to give us comments about the teaching materials and about the equipment they used. Above this any other comments which could improve our future developments were appreciated. Teaching material According to the students point of view the structure of the course material was not clear enough. It was easy to get lost between the different styles, artist names and paintings. This confusion happened mostly because the off-line version was lack of the search function. Users, who tried out the on-line version didnt face with this problem, as teaching material was fully indexed and it was searchable. The difference between the on-line and the off-line versions was visible, when students had find information about a specific actor, whos picture was in the museum. This task was quite easy for the people who used the on-line version, but the others had to spend minutes on searching and finding the appropriate information. Students were also quite concerned about the usage of audiovisual content. They recommended us to record some explanations of the content supervisor about the different course topics, and paste these into the on-line teaching note. Small animations, videos about the topic would make the learning process easier. (e.g. a small video about how an artist makes a picture) A very interesting point was that m-Learning was very exhausting! Students agreed that using mobile devices needs more concentration from the users, than an ordinary classroom presentation or an e-learning course. They stated that using these small devices make their eyes tired after an hour. In addition, when they had to listen to a demonstrator, they also had to learn how to use the devices and simultaneously they had to concentrate on the teaching material, than keeping the attention on the topic for a long time was extremely difficult. According to our experience, a 15 minutes break after an hour long session is essential. Later, when students are more familiar with the devices of the mobile environment, they dont need so much help from the content and the infrastructure supervisors, so they might be able to concentrate on the teaching material more efficiently. Equipment, network The biggest lesson, which was learned by the CUB staff about this course that the bigger the screen of the device was, the more one can learn about the content which is accessible throughout that device. Thats why the PDAs were more suitable for m-learning purposes than Smartphones. The pictures, images were bigger; it was more convenient to read the text, as more characters were shown in one line. In case of characters some students were not satisfied with the PDA as well. Another advantage of the PDAs was the MS Windows environment. Users who havent got any experience in using mobile devices, which are capable to handle m-learning teaching content, could browse the content on a PDA easier, as the environment and the logic of the operating system and the web browser was familiar to the software they use on their own PCs. Another key issue is the network access. In Hungary the mobile internet connection is still quite expensive, so the costs of an on-line m-learning course might be quite high. Thats the reason why students were not really keen on using the on-line version of the learning content throughout the test course in the Art Gallery. A solution could be the usage of the off-line version, but than important functions can be lost. (e.g. search function) Developers should consider the usage of the Bluetooth technology or other wireless internet access, which are independent from the mobile-network service providers. (Wi-fi, WLan) Summary and conclusions This paper has described and discussed the functionality of an always-online m-learning environment including the quality of multi-media elements, text and communication via PDA with WLAN connection. The development of solutions was part of the EU Leonardo Project Mobile learning: The next generation of learning. The assumptions of the NKI project are that the use of mobile learning devices is an addition to course access on ordinary PC equipment. The assumption was also that ideally the developments are mainly done on the server side to find solutions that make it possible to deliver all NKI online distance learning courses so that they can be studied with satisfactory quality on mobile devices by students on the move, and also so that other students not applying mobile solutions can participate in the same courses. The trials were carried out as laboratory tests with mobile learning devices. The students were NKI employees all registered in the course Sales and services. We carried out 6 trials with an average of 3 students in each trial. The test covered all aspects of an always-online m-learning environment: Logging in and navigation on the NKI Internet College personal page Navigating in the course Reading Submissions of assignments Multi-media (ordinary multi-media and multi-media specifically developed for m-learning) Reading in course Forum Writing messages to the Forum Synchronous communication (IP telephony and two versions of chat) Concerning student user-friendliness of mobile learning in the context examined, nearly all the test persons found the equipment easy to use and also found that the experience was fun. Concerning the questions about whether they would like to take another m-learning course or recommend m-learning to others, the answers are, not surprisingly, somewhat more reserved, as their experiences from the test situation probably is a little restricted to enable them to answer these questions firmly. When it comes to didactic efficiency, we may conclude that after the m-learning experience, taken the assumed context of m-learning as a supplement to the distance online learning environment, the students believe that m-learning increases quality, that objectives can be met by m-learning, that accessing course content and communication with the tutor was easy, and that m-learning is convenient for communication with other students. Most of the students found navigation easy. The test persons did not agree whether graphics and illustrations are necessary. More that half of the students was uncertain or actually disagreed with the statement that graphics and illustrations are necessary for m-learning to be effective. This opinion can partly be a result of the assumed context that the students would also have the possibility to study learning materials on standard equipment, and also to the fact that most of NKI learning programmes are quite theoretical and based on the study of text materials. A majority agreed that evaluation and questioning was effective. But again some were uncertain or even negative. This is probably related to the fact that in the trial, some of the test and questioning materials were distributed with graphical materials, which still is far from perfectly presented on the PDA. Most of the participants agree that m-learning increases access to learning. On the negative side is, of course, that access to technology is still lacking. We have previously shown that communication costs, even when communicating by mobile phone were acceptable. In these trials, we assumed that the learning could take place in an always-online environment with free access. The students tried synchronous communication both by chat and IP telephony. Generally, it seemed that the test persons assume, that according to their experiences in the m-learning test, the chat function is similar in functionality with chatting on an ordinary PC. The majority also answered that they believed that the chat function could be useful in m-learning. The test persons generally expressed that they were impressed by the quality of IP telephony on the PDAs. Most of the students also agreed with the statement that IP telephony could be very useful in mobile learning. The one person disagreeing probably held the position that synchronous communication generally is not useful in distance learning mainly based on asynchronous communication. According to the students, sending and receiving e-mails, writing to the course forum, answering assignments with Word attachments and sending/receiving assignments functioned well. There are few responses on the negative side. The students were generally very positive towards reading text on the PDA. The students were generally positive concerning the quality of both human and synthetic sound on the PDA all responding on the positive side of the scale. The opinions differed more concerning the functionality of the video. However, it seemed clear that the uncertain and negative responses concerning video were more related to the bothersome way of playing the video rather that to the quality of the video itself. In fact, the students found the quality of the streamed video quite good. The answers concerning the graphical materials support the impressions that presently graphical materials do not function satisfactorily on the PDA. Although the majority of the students have responded quite positively to most of the questions concerning the m-learning environment, they do not find the solutions satisfactory for mobile access only. This is in line with our assumptions that m-learning in the NKI college is seen as an addition to increase access and flexibility of learning. The students agree generally that the always-online mobile solutions increase the flexibility of e-learning. To a large extent they also agree that the m-learning solutions tried out increase the quality of course arrangements. More than half of the students are uncertain whether the solutions tried out actually increase the quality of learning outcomes. This is, of course, a very difficult question to answer based on the experiences from the test situation. It was clear that some of the students with a technical background and working in IT-positions were less enthusiastic than the other participants. According to their statements during the trial they were less tolerant towards operations that were more complicated or taking longer time than on standard PC equipment. This could be seen as an indication that the technology still has to be developed further before it is attractive enough for a sufficient number of online learners. However, the research so far has demonstrated that developing solutions that make courses available in sufficient quality independent of devices on the user side seems to be a sound strategy. Conclusions This trial has taken feedback in the form of formal questionnaires from all the participants and also performed further informal interviews to expand and clarify answers to certain questions. Overall the results are positive and show that the participants enjoyed their m-learning experience. As with all trial experiments, we have compiled a large quantity of feedback that can be used to improve the m-learning solution offered in the next phase of this project. In particular this trial has provided invaluable feedback on what aspects of the course worked and also (more importantly) what aspects were not well received. Areas that were well received include accessing course material, feedback and assessment modules and graphics. In general users found m-learning environment and the course satisfactory. Areas to improve include creating a fun environment, navigation and communication methods. Since all of the participants took the course within the workplace, the biggest advantage of m-learning was not tested fully. It is hoped that under real travel circumstances, the course could be tested more accurately and yield even more valuable data to support the argument for m-learning. The participants were generally content with the technical and didactical environment provided. Their enthusiasm for the system varied, and this often correlated with their initial experience using the Sony-Ericsson P900 device. The next chapter uses the results from this section to suggest future areas of research and also highlights areas that were particularly effective in this trial that can be focused on and improved in the future. Recommendations Introduction This chapter offers various recommendations based on the evaluations as outlined above. The recommendations are based solely on the feedback received from those who completed the course and looks at how to improve the m-learning solutions offered by the mLMS and WCDMA RAN Overview course. Increase Assessment Modules The feedback about evaluation and questioning in the course was very positive in this trial, and has increased significantly since the last trial . This result suggests that the evaluation modules in this course led to interaction and active participation in the learning module. Further investigation in the use of interactive medium and evaluation in m-learning courses could result in an even more enjoyable and pleasant m-learning experience. Whereas I think the design worked well to provide a good learning environment, I feel that more interaction such as building part of the network and more Q & As would help maintain interest and concentration. Improve navigation further Although feedback on the navigation through the m-learning course has improved since the last trial [1], the issue of navigation through the course was still prevalent in the questionnaires. Deeper investigation into best practices for navigation through m-learning courses and multimedia rich course could help improve this issue further. A very small interface requiring a lot more navigation than would be necessary with normal multimedia training. Not practical for a long course. Annoying that the user kept loosing connection. Buttons on course kept sticking and spent a lot of time trying to click on them nothing would happen. Then user would usually have to log in again. Navigation problems, disconnection problems, presentation of material - too much text. More "Next" buttons at bottom of page needed also between sections next session name Research communication methods The feedback from the questionnaire regarding communication with tutors and/or other participants was uncertain. This is because for the particular m-learning course tested, interaction with others was not essential. Also the fact that all participants took the course while at work meant that any difficulties they ran into could be solved with face-to-face communication. Further research, into the different communication methods offered by the Sony-Ericsson P900 that could be utilized to enhance m-learning, is necessary. The major limitation of e-learning in general as far as I am concerned is the inability of the user to have an interactive session with lecturer and other students. The ability to contact a trainer via the phone has not been tested. It should allow the teacher and the student to talk and navigate through the course to detail some aspect. Suggestions to lessen effects of small screen It was always recognized that the physical limitations of the mobile device were very real limitations. However the benefits that m-learning provides, such as anywhere, anytime mobility far outweigh the disadvantages presented by the physical restrictions, and demands further research on how to reduce the side-effects of these physical limitations. There were a number of comments made about the size of the text being uncomfortably small and difficult to read for prolonged periods. Design ideas such as a zoom function, landscape format were suggested as possible work-a-rounds. Also many participants suggested the use of more multimedia such as access to sound, more graphics or movie clips, to enhance the course. These types of media would bring their own difficulties such as longer download times etc. However the use of small multimedia clips to enhance m-learning courses should be investigated. There was too much text per page, more graphics and splitting up the test into bullet point similar to PowerPoint slides. I felt that the screen was too small, perhaps an audio track might help Add moving graphics/sound/clips Felt that the screen text was too small to be comfortable in prolonged use, perhaps some sort of zoom function. Screen rather on the small size - would be good to be able to rotate the screen into landscape format especially for diagrams Improve registration process Our counterparts in NKI have in the past used mobile keyboards in conjunction with their m-learning courses and it seems that if any significant quantity of data needs to be input then this is a pre-requisite. Otherwise the small-scale keyboard and data input methods lead to frustration in the participants. The first task the user is required to perform for the m-learning course is the registration process, and many who completed the course did not enjoy this experience. In the future more consideration should be given to ensure users are familiar with the mobile device before they begin the course. Also other simpler registration methods should be considered and investigated, maybe voice activated registration etc. Size of Display, Size of keyboard, less functionality on mobile phone keyboard than on PC Keyboard (e.g. ESC) Good course, the use of small screen worked surprisingly well for reading, can't say the same for entering text and clicking on the links. Very difficult to register, needed 6-7 attempts. Buttons were a bit hard to tap with pen. Overall equipment was good. Keypad is awkward for entry or more than a few letters. If the student normally uses a Sony-Ericsson P900 they may get more benefit from the course. Suggestions to improve learning experience The ability for a user to personalize the learning process is an important educational issue. Research into how personalized learning environments could be supplied in an m-learning setting, might enhance the learning experience, e.g. adaptive systems, adaptive hypermedia etc. Being able to personalise the learning process. Suggestions for course design (small modules, reference material etc.) It has become apparent from the feedback of this course that long periods studying on this particular device are not conducive to learning. This does not come as a surprise but as m-learning is a new learning experience for all, there are no guidelines on how to effectively sit an m-learning course. Nevertheless many of the comments from participants advised that smaller modules of reference material would be more appealing than full size overview courses. Further research into best practices for manageable-sized learning modules on mobile devices is needed (Perhaps in conjunction with adaptive systems using multimedia). After a period of time it becomes uncomfortable to do the course. Maybe an option of small size (bite-size) courses in pdf format that user can download onto phone and access it anytime they like. Limitations of the mobile device are a major fact that make m-learning difficult (size of display/battery life) amount of information required to cover a particular subject can make the downloading slow. Maybe reference material available that you can download and read at a later date. Conclusions In general the feedback from the questionnaires was positive, especially regarding the technical decisions made to provide the course. The use of graphics, evaluations methods and easy access to material were especially complimented. However there is still much room for improvement and this document has outlined the most common issues highlighted in the questionnaires and offered areas for further research. It is a difficult environment to design for, especially considering the limitations of the interface and keyboard, yet Ericsson has made significant improvements in their m-learning solutions over the last number of years. It is hoped that further improvements can be made to the overall learning environment so that in the future the option of m-learning can be a fluid, fun and real solution. Ericsson, Ireland looks forward to meeting this challenge to improve m-learning solutions and remain at the forefront of m-learning research. 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Geoff Stead, Cambridge Training and Development, UK Early footsteps and next steps: m-learning with disengaged young people Proceedings of 2003 conference on Mobile Learning:Reaching the parts the others dont reach. University of Wolverhampton, UK Sariola, J., Sampson, J., Vuorinen, R., Kynslahti, H. (2001) Promoting mLearning by the UniWap Project within Higher Education. International Conference on Technology and Education (ICTE) HYPERLINK "http://www.icte.org/T01_Library/T01_254.pdf"http://www.icte.org/T01_Library/T01_254.pdf  James D. Slotta, Douglas B. Clark, Britte Cheng Integrating Palm Technology into WISE Inquiry Curriculum: Two School District Partnerships The University of California, Berkeley HYPERLINK "http://newmedia.colorado.edu/cscl/263.pdf"http://newmedia.colorado.edu/cscl/263.pdf Georg Strhlein & Helmut Fritsch (2003). Test and Evaluation of a Course Designed for Mobile Learning Ziff-Papiere 120. Mar. 2003. 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Proceedings of the European Workshop on Mobile and Contextual Learning, The University of Birmingham, England Massimo Zancanaro, Oliviero Stock and Ivana Alfaro, ITC-irst, Italy Mobile Cinematic Presentations in a Museum Guide Mlearn 2003 conference on Learning with mobile devices Zurita, G., & Nussbaum, M. (2002, Jun 20-21). Mobile Computer Supported Collaborative Learning: MCSCL. Paper presented at the European Workshop on Mobile and Contextual Learning, Birmingham, UK. Zurita, G., Nussbaum, M., & Sharples, M. (2003). Encouraging face-to-face collaborative learning through the use of handheld computers in the classroom. Paper presented at the Mobile HCI 2003, Udine, Italy. Zurita, G. and M. Nussbaum (2002). Evaluating m-Learning. Proceedings of the European Workshop on Mobile and Contextual Learning, The University of Birmingham, England.  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