ࡱ>  ikfghmnou]  bjbjT~T~ n66((k+k+k+k+k+4+++h,dk/+c?1h <F<<<5>DeyIcKcKcKcKcKcKc$hg jock+35>5>33ock+k+<<Hc3Xk+<k+<Ic3Ic?UE<@<++]BJ5cc0cBjjUEUE|jk+Fd bkococ+c3333j( 1*: Disclaimer WEBS is the official notification tool used for this RFQQ. Vendors will need to download the RFQQ in WEBS to ensure they receive any Amendments. Vendors are responsible for checking WEBS and should do so frequently. WEBS can be accessed at  HYPERLINK "https://fortress.wa.gov/ga/webs/bidcalendar.aspx" https://fortress.wa.gov/ga/webs/bidcalendar.aspx. Request for Quotations & Qualifications DES-RFQQ #09912 for Bulk Print Services by the Washington State Department of Enterprise Services WEBS Commodity Codes Used: 966-07, 966-11, 966-16, 966-22, 966-25, 966-31, 966-51, 966-73, 966-75, 966-76, 207-82, 203-82, 966-74, 966-60, 966-61, 966-61, 966-57, 966-57, 966-62, 966-64, 966-63, 966-66, 966-65, 966-68, 966-69, 966-58, 310-60, 310-24, 966-28, 966-36 Table of Contents Contents  TOC \o "1-3" \h \z \u  HYPERLINK \l "_Toc342574103" 1 Introduction  PAGEREF _Toc342574103 \h 1  HYPERLINK \l "_Toc342574104" 1.1 Background  PAGEREF _Toc342574104 \h 1  HYPERLINK \l "_Toc342574105" 1.2 Acquisition Authority  PAGEREF _Toc342574105 \h 1  HYPERLINK \l "_Toc342574106" 1.3 Work in Washington  PAGEREF _Toc342574106 \h 1  HYPERLINK \l "_Toc342574107" 1.4 Objectives  PAGEREF _Toc342574107 \h 1  HYPERLINK \l "_Toc342574108" 1.5 Contract Award, Use, and Term  PAGEREF _Toc342574108 \h 2  HYPERLINK \l "_Toc342574109" 1.6 Contract Use  PAGEREF _Toc342574109 \h 2  HYPERLINK \l "_Toc342574110" 1.7 Refresh Opportunities  PAGEREF _Toc342574110 \h 2  HYPERLINK \l "_Toc342574111" 1.8 Overview of Solicitation Process  PAGEREF _Toc342574111 \h 2  HYPERLINK \l "_Toc342574112" 1.9 DES Master Contract Administration Fee  PAGEREF _Toc342574112 \h 3  HYPERLINK \l "_Toc342574113" 1.10 Quarterly Reporting  PAGEREF _Toc342574113 \h 3  HYPERLINK \l "_Toc342574114" 1.11 Other Required Reporting  PAGEREF _Toc342574114 \h 3  HYPERLINK \l "_Toc342574115" 1.12 Funding  PAGEREF _Toc342574115 \h 4  HYPERLINK \l "_Toc342574116" 1.13 Definitions  PAGEREF _Toc342574116 \h 4  HYPERLINK \l "_Toc342574117" 2 SCHEDULE  PAGEREF _Toc342574117 \h 6  HYPERLINK \l "_Toc342574118" 3 Administrative Requirements  PAGEREF _Toc342574118 \h 7  HYPERLINK \l "_Toc342574119" 3.1 RFQQ Coordinator (Proper Communication)  PAGEREF _Toc342574119 \h 7  HYPERLINK \l "_Toc342574120" 3.2 Vendor Questions/Comments  PAGEREF _Toc342574120 \h 7  HYPERLINK \l "_Toc342574121" 3.3 Vendor Complaints Regarding Requirements and Specifications  PAGEREF _Toc342574121 \h 7  HYPERLINK \l "_Toc342574122" 3.4 Delivery of Responses  PAGEREF _Toc342574122 \h 7  HYPERLINK \l "_Toc342574123" 3.5 Response Format and Contents  PAGEREF _Toc342574123 \h 8  HYPERLINK \l "_Toc342574124" 3.6 Cost of Response Preparation  PAGEREF _Toc342574124 \h 9  HYPERLINK \l "_Toc342574125" 3.7 Response Property of DES  PAGEREF _Toc342574125 \h 9  HYPERLINK \l "_Toc342574126" 3.8 Firm Offer Period  PAGEREF _Toc342574126 \h 9  HYPERLINK \l "_Toc342574127" 3.9 Proprietary or Confidential Information  PAGEREF _Toc342574127 \h 9  HYPERLINK \l "_Toc342574128" 3.10 Waive Minor Administrative Irregularities  PAGEREF _Toc342574128 \h 9  HYPERLINK \l "_Toc342574129" 3.11 Errors in Response  PAGEREF _Toc342574129 \h 9  HYPERLINK \l "_Toc342574130" 3.12 Amendments and Revisions  PAGEREF _Toc342574130 \h 10  HYPERLINK \l "_Toc342574131" 3.13 Right to Cancel  PAGEREF _Toc342574131 \h 10  HYPERLINK \l "_Toc342574132" 3.14 Incorporation of Documents into Contract  PAGEREF _Toc342574132 \h 10  HYPERLINK \l "_Toc342574133" 3.15 No Best and Final Offer  PAGEREF _Toc342574133 \h 10  HYPERLINK \l "_Toc342574134" 3.16 No Costs or Charges  PAGEREF _Toc342574134 \h 10  HYPERLINK \l "_Toc342574135" 3.17 Minority and Womens Business Enterprises (MWBE)  PAGEREF _Toc342574135 \h 10  HYPERLINK \l "_Toc342574136" 3.18 Veteran-Owned Business Enterprise (VBE)  PAGEREF _Toc342574136 \h 11  HYPERLINK \l "_Toc342574137" 3.19 No Obligation to Contract/Buy  PAGEREF _Toc342574137 \h 11  HYPERLINK \l "_Toc342574138" 3.20 Non-Endorsement and Publicity  PAGEREF _Toc342574138 \h 11  HYPERLINK \l "_Toc342574139" 3.22 Withdrawal of Response  PAGEREF _Toc342574139 \h 11  HYPERLINK \l "_Toc342574140" 3.21 Optional Vendor Debriefing  PAGEREF _Toc342574140 \h 11  HYPERLINK \l "_Toc342574141" 3.22 Protest Procedures  PAGEREF _Toc342574141 \h 11  HYPERLINK \l "_Toc342574142" 3.23 Notification of Apparently Successful Vendor (ASV)  PAGEREF _Toc342574142 \h 12  HYPERLINK \l "_Toc342574143" 3.24 Electronic Availability  PAGEREF _Toc342574143 \h 12  HYPERLINK \l "_Toc342574144" 4 VENDOR REQUIREMENTS  PAGEREF _Toc342574144 \h 13  HYPERLINK \l "_Toc342574146" 4.1 (M) Letter of Submittal  PAGEREF _Toc342574146 \h 13  HYPERLINK \l "_Toc342574147" 4.2 (M) Prior Contract Performance  PAGEREF _Toc342574147 \h 13  HYPERLINK \l "_Toc342574148" 4.3 (M) Certifications and Assurances  PAGEREF _Toc342574148 \h 14  HYPERLINK \l "_Toc342574149" 4.4 Contract General Terms and Conditions  PAGEREF _Toc342574149 \h 14  HYPERLINK \l "_Toc342574150" 4.5 Statewide Vendor Payment Registration  PAGEREF _Toc342574150 \h 14  HYPERLINK \l "_Toc342574151" 4.6 Washingtons Electronic Business Solution Registration  PAGEREF _Toc342574151 \h 14  HYPERLINK \l "_Toc342574152" 4.7 Use of Subcontractors  PAGEREF _Toc342574152 \h 15  HYPERLINK \l "_Toc342574153" 4.8 Vendor Licensed to do Business in Washington  PAGEREF _Toc342574153 \h 15  HYPERLINK \l "_Toc342574154" 4.9 Insurance  PAGEREF _Toc342574154 \h 15  HYPERLINK \l "_Toc342574155" 5 Vendor Qualifications  PAGEREF _Toc342574155 \h 16  HYPERLINK \l "_Toc342574157" 5.1 Vendor Management Qualifications (MS 100 pts max)  PAGEREF _Toc342574157 \h 16  HYPERLINK \l "_Toc342574158" 5.2 Vendor References (MS 100 pts max)  PAGEREF _Toc342574158 \h 17  HYPERLINK \l "_Toc342574159" 5.3 Vendor Technical Qualifications (MS 500 pts max)  PAGEREF _Toc342574159 \h 18  HYPERLINK \l "_Toc342574160" 6 VENDOR Price QUOTATION  PAGEREF _Toc342574160 \h 20  HYPERLINK \l "_Toc342574162" 6.1 Overview  PAGEREF _Toc342574162 \h 20  HYPERLINK \l "_Toc342574163" 6.2 (M) Financial Grounds for Disqualification  PAGEREF _Toc342574163 \h 20  HYPERLINK \l "_Toc342574164" 6.3 Taxes & Shipping  PAGEREF _Toc342574164 \h 20  HYPERLINK \l "_Toc342574165" 6.4 (MS 300 pts max) Price Quotation  PAGEREF _Toc342574165 \h 20  HYPERLINK \l "_Toc342574166" 6.5 Price Adjustments  PAGEREF _Toc342574166 \h 20  HYPERLINK \l "_Toc342574167" 6.6 In-State Preference/Reciprocity  PAGEREF _Toc342574167 \h 21  HYPERLINK \l "_Toc342574168" 7 EVALUATION PROCESS  PAGEREF _Toc342574168 \h 22  HYPERLINK \l "_Toc342574170" 7.1 Overview  PAGEREF _Toc342574170 \h 22  HYPERLINK \l "_Toc342574171" 7.2 Administrative Screening  PAGEREF _Toc342574171 \h 22  HYPERLINK \l "_Toc342574172" 7.3 Evaluation Team(s)  PAGEREF _Toc342574172 \h 22  HYPERLINK \l "_Toc342574173" 7.4 Allocation of Points  PAGEREF _Toc342574173 \h 22  HYPERLINK \l "_Toc342574174" 7.5 Qualitative Review and Scoring  PAGEREF _Toc342574174 \h 23  HYPERLINK \l "_Toc342574175" 7.6 Vendor Total Bulk Print Service Category Score  PAGEREF _Toc342574175 \h 24  HYPERLINK \l "_Toc342574176" 7.7 Proposal Clarifications (If Applicable)  PAGEREF _Toc342574176 \h 24  HYPERLINK \l "_Toc342574177" 7.8 Interview / Site Evaluation  PAGEREF _Toc342574177 \h 24  HYPERLINK \l "_Toc342574178" 7.9 Selection of Apparently Successful Vendor  PAGEREF _Toc342574178 \h 24  SECTION 1 Introduction Background The Washington State Department of Enterprise Services (DES) is seeking Responses from Vendors capable of providing Bulk Print Services to Washington State agencies. As provided in Engrossed Substitute Senate Bill 5931 (ESSB 5931), the Office of Financial Management (OFM) has selected these services for review to determine if the services can be performed by the private sector in a more cost-efficient and effective manner than is being performed by DES. DES currently provides Bulk Print Services to other state agencies, local governments, and public benefit non-profit corporations. For more information about DES, visit the DES website at HYPERLINK "http://des.wa.gov/"http://des.wa.gov/. 1.2 Acquisition Authority The authority for this acquisition was established in ESSB 5931 Section 104(5) under which the OFM is required to conduct a review of the programs and services that are performed by the department [of enterprise services] to determine whether a program or service may be performed by the private sector in a more cost-efficient and effective manner than being performed by the department. In conducting its review, OFM may break programs down into discrete services or activities or the programs may be reviewed as a whole. After an activity is selected by OFM the DES is required to conduct a procurement process to assist OFM in determining if the activity can be provided by the private sector at a reduced cost and greater efficiency. Section 104(5)(b)(i) specifically required DES to review Bulk Print Services during the 2011-2013 fiscal biennium. For more information on ESSB 5931 go to: HYPERLINK "http://apps.leg.wa.gov/billinfo/summary.aspx?bill=5931&year=2011"http://apps.leg.wa.gov/billinfo/summary.aspx?bill=5931&year=2011. 1.3 Work in Washington All printing, binding, and stationery work must be performed within the State of Washington, except as otherwise allowed in RCW 43.19.748-754. If any such work is legally performed outside of Washington, it must be performed under conditions of employment which 1) substantially conform to Washington State laws, and Washington State Department of Labor and Industries rules, regarding hours of labor, the minimum wage scale, and conditions of employment: and 2) favorably compare to the labor standards and practices of the lowest competent Vendors within Washington State. Violation of this provision shall be grounds for cancellation of the Contract or Work Order at any time. 1.4 Objectives The purpose of this Request for Quotes and Qualifications (RFQQ) is to establish a group of prequalified Vendors to produce the following Bulk Print Service Categories for Washington State agencies, local governments, and public benefit non-profit corporations Purchasers: Stationery & Business Cards (such as letterhead, official paper stock, business cards) Brochures (such as bulk distribution, not including mailing or variable data) Maps (such as topographical, highway, informational) Newsprint (such as voters guides, commercial drivers guide, drivers license guide) Catalogs & Directories (such as course descriptions, phone books) Non-Standard Envelopes (such as all envelopes not included in the 9 state standard types) Multipart Forms (such as receipts, applications, citations) Labels & Decals (such as parking permits, asset tags, window stickers) Warrants (such as official blank warrant stock typically printed on security paper) Tabs (such as file separators) Video Media (such as Training Videos, Documentaries, Informational on DVDs and CDs) Evaluations will be based on capability, experience, customer references, and price. Vendors may be selected to provide one or more Bulk Print Services. DES may Contract with one or more Vendors. Successful Vendors must be capable of completing all aspects of any projects awarded, including customer service, planning, production, change orders, delivery, and billing. DES will not provide project management or intermediary services between Vendors and Purchasers. At the request of the Purchaser, DES may provide project management and product expertise. Successful Vendors must be able and willing to cooperate with DES in all aspects of procurement law, rules, and department interpretations thereof. 1.5 Contract Award, Use, and Term From this RFQQ, DES will recommend to OFM how many Contracts should be awarded and to whom. DES may recommend one or multiple service providers for each Bulk Print Service. OFM will conduct a separate evaluation and determine if the services under this RFQQ can be provided by the private sector at a reduced cost and at greater efficiency. The decision by OFM is final. The results of this solicitation may be used by Washingtons State agencies and more than 2,000 local government entities and qualified non-profits. This allows eligible Purchasers to benefit from economies of scale and allows Contractor(s) to benefit by reaching a larger Purchaser base. The establishment of any Contract(s) under this process will not affect current existing or future Contracts of the State or the States Purchasers. Contract(s) awarded as a result of this solicitation will have an initial term of three (3) years beginning on or about April 1, 2013 with one (1) three (3)-year optional renewal period. 1.6 Contract Use Based on past usage, it is estimated that purchases over the initial term of the Contract will approximate $12,000,000. This estimate is provided solely for the purpose of assisting Bidders in preparing their Response. Orders will be placed on an as needed basis. No volume is guaranteed. The Contract(s) resulting from this solicitation will be designated as optional-use. 1.7 Refresh Opportunities DES reserves the right, at its sole discretion, to expand and or refresh the Vendor Pool or to include the addition of Bulk Print Service Categories or subcategories, or to add to the Vendor Pool if it is deemed to be in the States best interest. DES will review and assess the need to refresh the Vendor Pools at least annually. 1.8 Overview of Solicitation Process As stated in Section 1.5-Contract Award, Use and Term, DES may enter into Contract(s) with one or more Vendors as a result of this solicitation. The release of this RFQQ, Responses received by Vendors, evaluation, Apparently Successful Vendor (ASV) selection, execution of any Contract(s) and, where applicable, Amendments thereto, constitutes, and is referred to as, the First-Tier. The subsequent Contractor selection process used by Purchasers to acquire Contractor services for actual work constitutes, and is referred to as, the Second-Tier. First-Tier: The First-Tier is this RFQQ and the refresh opportunities as described in Section 1.7 Refresh Opportunities. Second-Tier: Depending on the nature of the Contract(s) entered into under the First-Tier, Purchasers will be responsible for conducting a Second-Tier competitive acquisition process or other Second-Tier process as defined by the DES. During the Second-Tier process, Purchasers will identify specific requirements and/or outcomes for individual projects which will be documented in a Work Request and made available to the Contractor or Contractor(s) as may be applicable for bidding or other quotation type process. If the Purchaser decides to move forward with the project, a Work Order will be entered into between the Purchaser and the Contractor. The specifications for each job will be determined in the Second-Tier and not limited to the Job Descriptions contained within Appendix B (Vendor Price Quotation). The pricing established in the First-Tier Process will become the base pricing in the Second-Tier Process, but only for those exact items listed in Appendix B. For example, a Purchaser at the Second-Tier may order Stationary & Business Cards that is 3 x 2, 80# uncoated cover stock, 30% recycled content and one color (as listed in the Appendix B), and the Vendor pricing from the FirstTier was $300. The Vendor can bid on the project but can only bid $300 or lower. They cannot exceed $300. Purchasers may also deviate from the job descriptions in Appendix B. For example, if the job description from above was used but adds multi-colors instead of one color, then prices bid for these projects are not subject to pricing from the First-Tier. This job will be bid or some other quotation type process will be used with Vendors in the Pre-qualified Pool and a Work Order may be issued to the Vendor with the lowest total price. 1.9 DES Master Contract Administration Fee All Vendors awarded a Contract for Bulk Print Services will be subject to a Master Contract Administration Fee unless otherwise negotiated. The Master Contract Administration Fee will be one percent (1.0% or .01) of the purchase price for all Work Orders. The purchase price is defined as total invoice price less sales tax. The Master Contract Administration Fee shall be collected in accordance with Subsection 1.10-Reporting, and the provisions set forth in the attached Appendix E (Proposed Contract). 1.10 Quarterly Reporting The awarded Vendors shall provide a Sales and Subcontractor Report to the DES on a quarterly basis in the electronic format provided by the Master Contracts & Consulting Unit at:  HYPERLINK "https://fortress.wa.gov/ga/apps/CSR/Login.aspx" https://fortress.wa.gov/ga/apps/CSR/Login.aspx. The Master Contract Administration will be calculated when quarterly reporting is entered. Vendors must submit the Master Contract Administration Fee within 15 days. Reports must be submitted electronically within thirty (30) days after the end of the calendar quarter, i.e., no later than April 30th, July 31st, October 31st and January 31st. 1.11 Other Required Reporting Upon request, the Vendor shall provide a detailed report. The report at a minimum, but not limited to, must include the Master Contract number, each Purchaser during the reporting year, individual invoice prices, a description of purchase, the sum of all invoice prices, and the amount of the DES Master Contract Administration Fee paid each quarter. The report, if requested, shall be received 15 days following the request. Reports are required to be submitted electronically, in Microsoft Excel format. Unless the solicitation specifies otherwise, all other required reports will be designed and approved by the parties by mutual agreement. DES shall have the right to examine Vendors records associated with purchases under any Master Contract resulting from this solicitation in order to ensure compliance with all requirements of this solicitation and the Master Contract. 1.12 Funding Any Contract resulting from this First-Tier or resulting from a Second-Tier process is contingent upon the availability of funding. 1.13 Definitions Amendment shall mean a change to a legal document. Solicitation: For the purposes of a Solicitation document, an amendment shall be a unilateral change issued by DES, at its sole discretion. Contract: An agreement between the parties to change the Contract after it is fully signed by both parties. Such agreement shall be memorialized in a written document describing the agreed upon change including any terms and conditions required to support such change. Apparently Successful Vendor (ASV) shall mean the Vendor(s) selected by DES to perform the anticipated services and is approved by OFM as meeting the requirements of ESSHB 5931. Business Days or Business Hours shall mean Monday through Friday, 8 a.m. to 5 p.m., local time in Olympia, Washington, excluding Washington State holidays. Bulk Print Services shall mean the following services; Stationery & Business Cards (such as letterhead, official paper stock, business cards); Brochures (such as bulk distribution, not including mailing or variable data); Maps (such as topographical, highway, informational); Newsprint (such as voters guides, commercial drivers guide, drivers license guide); Catalogs & Directories (such as course descriptions, phone books); Non-Standard Envelopes (such as all envelopes not included in the 9 state standard types); Multipart Forms (such as receipts, applications, citations); Labels & Decals (such as parking permits, asset tags, window stickers); Warrants (such as official blank warrant stock typically printed on security paper); Tabs (such as file separators); Video Media (such as Training Videos, Documentaries, Informational on DVDs and CDs) Contract or Master Contract shall mean the Contract document awarded pursuant to this RFQQ, together with all incorporated schedules and exhibits, including this RFQQ and the Response, all Work Orders, and all amendments. Department Business divisions within DES that conduct each phase of the Bulk Print Services process including Pre-Press/Art, Press/Imaging, Finishing, and Freight/Shipping. Department of Enterprise Services or DES shall mean an agency serving state government and the citizens of Washington and the issuer of this solicitation. Mandatory or (M) shall mean the Vendor must comply with the requirement and the Response will be evaluated on a pass/fail. Mandatory Scored or (MS) shall mean the Vendor must comply with the requirement and the Response will be scored. Master Contract Administration Fee shall mean a fee awarded Vendors shall pay to the DES on the total purchase price for all Work Orders issued their portion of the Contract. Price shall mean the rate(s) quoted by the Vendor in their Response as outlined in this RFQQ to be charged, as applicable, for Services rendered under any Contract and any subsequent Second-Tier process. All Prices shall be quoted and paid in United States dollars. Purchaser(s) shall mean, with respect to use of any resulting Contract or Master Contract, Washington State agencies, including but not limited to DES, institutions of higher education, boards, commissions and political subdivisions (e.g., counties, cities, school districts, or public utility districts) as set forth in the Interlocal Cooperation Act, chapter 39.34 RCW, and public-benefit nonprofit corporations that are eligible to receive services from DES under chapter 43.19 RCW. Response shall mean the written Response submitted by Vendor to DES in accordance with this RFQQ. The Response shall include all written material submitted by Vendor as of the date set forth in the RFQQ schedule or as further requested by DES. RFQQ shall mean this Request for Qualifications and Quotations, and any amendments or revisions thereto, used as a solicitation document. State shall mean the state of Washington. Subcontractor shall mean one not in the employment of Contractor who is performing all or part of the business activities under a Master Contract resulting from this RFQQ or any subsequent Work Order, and is under a separate Contract with Contractor. The term Subcontractor means Subcontractor(s) of any-Tier. Vendor shall mean a company, organization, or entity submitting a Response to this RFQQ. Work Order shall mean the second-tier Contractual document issued by a Purchaser and executed between Purchaser and the Contractor. Work Request shall mean the second-tier solicitation document developed and issued by the Purchaser to Master Contract Contractor(s) to request Responses to the Purchasers requirements. SECTION 2 SCHEDULE This RFQQ is being issued under the following Schedule. The Response deadlines are mandatory and non-negotiable. Failure to meet the Responses Due Date and Time will result in disqualification from participation. All times are local time, Olympia, WA. DATE & TIMEEVENTDecember 6, 2012RFQQ issuedDecember 14, 2012Vendor questions, comments or complains dueDecember 20, 2012DESs written answers to issues January 8, 2013 2:00 pmResponse Due Date & TimeJanuary 9, 2013Evaluation period beginsWeek of January 21, 2013Optional Vendor interviewsMarch 4, 2013Announcement of ASVsMarch 5, 2013Vendor Request for Optional Debriefing dueMarch 7-12, 2013Optional Vendor DebriefingsFive Business Days after Vendors DebriefingProtest Due March 20, 2013Begin Contract NegotiationsOn or About April 1, 2013Contract(s) effective and made available for purchasesDES reserves the right to revise the above schedule. SECTION 3 Administrative Requirements RFQQ Coordinator (Proper Communication) Upon release of this RFQQ, all Vendor communications concerning this solicitation must be directed to the RFQQ Coordinator listed below. Unauthorized contact regarding this solicitation with other state employees involved with the solicitation may result in disqualification. All oral communications will be considered unofficial and non-binding. Vendors should rely only on official Amendment posted in WEBS by the RFQQ Coordinator. Corinna Cooper, RFQQ Coordinator Washington State Department of Enterprise Services 1500 Jefferson St. SE P. O. Box 41017 Olympia, WA 98504-2445Telephone: (360) 407-9420 E-mail:  HYPERLINK "mailto:corinna.cooper@des.wa.gov" corinna.cooper@des.wa.gov For Delivery of Bids: See Section 3.4HYPERLINK "mailto:"Vendor Questions/Comments Vendor questions/comments regarding this RFQQ will be allowed consistent with the respective dates and times specified in the Schedule (Section 2). All Vendor questions/comments must be submitted in writing (e-mail acceptable) to the RFQQ Coordinator. Official written DES Responses will be provided for Vendor questions received by the respective deadlines. Written Responses to all Vendor questions/comments will be posted via an Amendment on WEBS. The Vendor that submitted the questions will not be identified. Verbal Responses to questions will be considered unofficial and non-binding. Only written Responses posted to WEBS will be considered official and binding. Vendor Complaints Regarding Requirements and Specifications Vendors are expected to raise any questions, exceptions, or requested additions they have concerning the RFQQ requirements early in the RFQQ process. Vendors may submit specific complaints to the RFQQ Coordinator if the Vendor believes the RFQQ unduly constrains competition or contains inadequate or improper criteria. The complaint must be made in writing to the RFQQ Coordinator before the Vendor Complaints due date set forth in the Schedule (Section 2). The solicitation process may continue. Should a Vendor complaint identify a change that would be in the best interest of the State, DES may modify this RFQQ accordingly. The modification to the RFQQ will be in writing and made in the form of an Amendment to the RFQQ. The DES decision is final and no further administrative appeal is available. Delivery of Responses All Responses are to be sent to  HYPERLINK "mailto:MCCmail@DES.wa.gov" MCCmail@DES.wa.gov and are to be titled RFQQ 09912-Bulk Print Services. Responses must arrive at or prior to the stated due date and time as stated in Schedule (Section 2). Vendors are asked to remember that e-mail transmission I +s not instantaneous. In some cases cross town email can take several hours. Vendors are asked to send their Responses well before the deadline. The arrival time at the MCC mailbox will be the measure of timeliness. Responses arriving after the deadline may be rejected regardless of when they were sent. Late Responses may be automatically disqualified from further consideration. All Responses and any accompanying documentation become the property of DES and will not be returned. Response Format and Contents Format of Responses Responses must be submitted in Microsoft Word, Microsoft Excel, PDF, or otherwise outlined herein. Formats not identified herein may be accepted only with prior written approval of the RFQQ Coordinator. To keep files sizes to a minimum, Vendors are cautioned not to use unnecessary graphics in their Responses. Documents requiring signatures must be signed by a representative authorized to bind the Vendor to their Response. After documents that require signatures are completed and signed the document should be scanned into a separate file, in .bmp, .jpg, .tiff, or PDF format. Vendors shall follow the format used in the RFQQ and corresponding Appendices. If not already provided in a document, Vendors should clearly label their Responses and provide any information required to fully answer each question. Vendors shall submit only one complete Response that includes all of the required information. Electronic files that are sent in multiple emails due to size will be considered one Response. Response Contents Vendors Responses must contain the documents below. The electronic files shall be labeled consistent with the sections (Vendor Requirements, Vendor Qualifications, Vendor Technical Responses and Vendor Price Quotation) below. Failure to provide any requested information may result in disqualification of the Vendor. Vendor Requirements: The Letter of Submittal -(see Section 4) Vendor Authored, Prior Contract Performance (see Section 4) Vendor Authored, Vendor Certification and Assurances (Appendix D) - Form Provided, Vendors exceptions and/or proposed revisions, if any, to the Proposed Contract (Appendix E), Vendor Authored Vendor Qualifications: Vendor Management Qualifications (See Section 5) - Vendor Authored, Customer References (Appendix F) Form Provided, Vendor Technical Qualifications Technical Response to Bulk Print Services Categories (Appendix A ) - Forms Provided, Project Experience - Vendor Authored, Vendor Resume Vendor Authored, Vendor Price Quotation (Appendix B) Forms Provided Cost of Response Preparation DES will not reimburse Vendors for any costs associated with preparing or presenting a Response to this RFQQ. Response Property of DES All materials submitted in Response to this solicitation become the property of DES. DES has the right to use any of the ideas presented in any material offered. Selection or rejection of a Response does not affect this right. Firm Offer Period Pricing provided in the Vendor Price Quotation (Appendix B) must be is a firm offer for a period of 180 days following the Bid Due Date specified in the RFQQ, and it may be accepted by DES without further negotiation (except where obviously required by lack of certainty in key terms) at any time within the 180 day period. In the case of a protest, our Bid will remain valid for 180 days or until the protest and any related court action is resolved, whichever is later. Proprietary or Confidential Information Any information in the Response that the Vendor desires to claim as proprietary and exempt from disclosure under the provisions of Chapter 42.56 RCW, or other state or federal law that provides for the nondisclosure of your document must be clearly designated. Each page containing the information claimed to be exempt from disclosure must be identified by the words Proprietary Information printed on the lower right hand corner of the page. Marking the entire Response as proprietary, confidential, or exempt from disclosure will not be honored. Vendors must state in their Letter of Submittal (see Section 4.1 below) whether their Response contains any proprietary or confidential information. To the extent consistent with chapter 42.56 RCW, the Public Disclosure Act, DES shall maintain the confidentiality of Vendors information marked confidential or proprietary. If a request is made to view Vendors proprietary information, DES will notify the Vendor of the request and of the date that the records will be released to the requester unless Vendor obtains a court order enjoining that disclosure. If Vendor fails to obtain the court order enjoining disclosure, DES will release the requested information on the date specified. The States sole responsibility shall be limited to maintaining the above data in a secure area and to notify Vendor of any request(s) for disclosure for so long as DES retains Vendors information in DES records. Failure to so label such materials or failure to timely respond after notice of request for public disclosure has been given shall be deemed a waiver by Vendor of any claim that such materials are exempt from disclosure. Waive Minor Administrative Irregularities DES reserves the right to waive minor administrative irregularities contained in any Response. Additionally, DES reserves the right, at its sole option, to make corrections to Vendors Responses when an obvious arithmetical error has been made in the price quotation. Vendors will not be allowed to make changes to their quoted price after the Response submission deadline. Errors in Response Vendors are liable for all errors or omissions contained in their Responses. Vendors will not be allowed to alter Response documents after the deadline for Response submission. DES is not liable for any errors in Responses. DES reserves the right to contact Vendor for clarification of Response contents. In those cases where it is unclear to what extent a requirement or price has been addressed, the evaluation team(s) may, at their discretion and acting through the RFQQ Coordinator, contact a Vendor to clarify specific points in the submitted Response. Amendments and Revisions DES reserves the right to revise the Schedule or other portions of this RFQQ at any time. DES may correct errors in the solicitation document identified by DES or a Vendor. Any changes or corrections will be by one or more written Amendment(s), dated, and posted with this solicitation document on WEBS  HYPERLINK "http://www.ga.wa.gov/webs/" http://www.ga.wa.gov/webs/. While the original solicitation may be posted in numerous locations, Amendments will only be posted in WEBS. Vendors are responsible for checking WEBS for changes and should do so frequently. Changes identified after the Response Due Date & Time may not be available on the website. If the website is not available, DES will send the Amendment to only the Vendors who submitted a Response. If Vendors did not receive this RFQQ via WEBS, please register with WEBS at the website above under one or more of the commodity codes listed on the title page of this RFQQ in order to receive further notifications. DES will not be responsible for notifying Vendors of changes in any other manner. All changes must be authorized and issued in writing by the RFQQ Coordinator. If there is any conflict between Amendments, or between an Amendment and the RFQQ, whichever document was issued last in time shall be controlling. Right to Cancel With respect to all or part of this RFQQ, DES reserves the right to cancel or reissue at any time without obligation or liability. Incorporation of Documents into Contract This solicitation document, including any Amendments or revisions, and the Response may be incorporated into any resulting Contract. No Best and Final Offer DES reserves the right to make an award without further discussion of the Response submitted. Therefore, the Response should be submitted on the most favorable terms that Vendor intends to offer. No Costs or Charges No costs or charges under the proposed Contract or Work Orders may be incurred before the Contract or Work Orders are fully executed. Minority and Womens Business Enterprises (MWBE) In accordance with the legislative findings and policies set forth in HYPERLINK "http://apps.leg.wa.gov/RCW/default.aspx?cite=39.19"RCW 39.19, DES encourages participation in all of its Contracts by Minority and Woman Owned Business Enterprise (MWBE) Vendors, either self-identified or certified by the HYPERLINK "http://www.omwbe.wa.gov/"Office of Minority and Womens Business Enterprises (OMWBE). Participation may be either on a direct basis in Response to this solicitation or as a Subcontractor to a Contractor. While DES does not give preferential treatment, it does seek equitable representation from the minority and womens business community. Vendors who are MWBE or intend to use MWBE Subcontractors are encouraged to identify the participating firm in the Letter of Submittal (See Section 4.1). For questions regarding the above, or to obtain information on certified Vendors for potential sub-Contracting arrangements, contact Office of MWBE at (360) 753-9693. Veteran-Owned Business Enterprise (VBE) DES also strongly encourages participation of businesses owned by veterans. Vendors who are registered with the Washington State Department of Veterans Affairs are encouraged to identify the participating firm in the Letter of Submittal (See Section 4.1). No minimum level of veteran-owned business participation is required as a condition of receiving an award and no preference will be included in the evaluation of Responses in accordance with chapter 43.60A RCW. For questions regarding the above, contact the Washington State Department of Veterans Affairs at (800) 562-0132. No Obligation to Contract/Buy DES reserves the right to refrain from Contracting with any and all Vendors. Neither the release of this solicitation document nor the execution of a resulting Contract obligates DES or any Purchaser to make any purchases. Non-Endorsement and Publicity In selecting a Vendor to supply Services to the state of Washington, the State is neither endorsing Vendors services, nor suggesting that they are the best or only solution to the States needs. By submitting a Response, Vendor agrees to make no reference to DES, Purchasers or the state of Washington in any literature, promotional material, brochures, sales presentation or the like, regardless of method of distribution, without the prior review and express written consent of DES or Purchaser, as applicable. 3.22 Withdrawal of Response Vendors may withdraw a Response that has been submitted at any time up to the Response due date and time (Schedule, Section 2). To accomplish Response withdrawal, a written request signed by an authorized representative of Vendor must be submitted to the RFQQ Coordinator. After withdrawing a previously submitted Response, Vendor may submit another Response at any time up to the Response submission deadline. Optional Vendor Debriefing Only Vendors who submit a Response may request an optional debriefing conference to discuss the evaluation of their Response. The requested debriefing conference must occur within the date range specified in the Schedule (Section 2). The request must be in writing (fax or e-mail acceptable) and addressed to the RFQQ Coordinator. The optional debriefing will not include any comparison between the Response and any other Responses submitted. However, DES will discuss the factors considered in the evaluation of the requesting the Response and address questions and concerns about Vendors performance with regard to the solicitation requirements. Protest Procedures Only Vendors who have submitted a Response to this solicitation and have had a debriefing conference may make protests. Upon completion of the debriefing conference, a Vendor is allowed five (5) Business Days to file a formal protest of the solicitation with the RFQQ Coordinator. Further information regarding the grounds for filing and resolution of protests are contained in Protest Procedures (Appendix C). Notification of Apparently Successful Vendor (ASV) All Vendors responding to this solicitation will be notified by e-mail when ASV(s) have been selected for Contract negotiations. The date of announcement of the ASVs will be the date the e-mail is sent. Electronic Availability The contents of this RFQQ and any Amendments or revisions and written answers to questions will be available on the Washington Electronic Business System (WEBS) at  HYPERLINK "http://www.ga.wa.gov/webs/" http://www.ga.wa.gov/webs/. WEBS is the official notifications system. Vendors are responsible for checking WEBS for notices and changes and should do so frequently. SECTION 4 VENDOR REQUIREMENTS Respond to the following requirements per the instructions in Section 3. (M) Letter of Submittal A Letter of Submittal on the Vendors official business letterhead must be signed and dated by a person authorized to legally bind the Vendor to a Contractual relationship. The Letter of Submittal must include the following specific items in the order indicated below: Name, address, principal place of business, telephone number, and fax number/e-mail address of legal entity or individual with whom Contract would be written. Name, address, and telephone number of each principal officer (President, Vice President, Treasurer, Chairperson of the Board of Directors, etc.) Legal status of the Vendor (sole proprietorship, partnership, corporation, etc.) and the year the entity was organized to do business as the entity now substantially exists. Vendors who are MWBE or VBE or intend to use MWBE or VBE Subcontractors are encouraged to identify the participating firm. Federal Employer Tax Identification number and the Washington Uniform Business Identification (UBI) number issued by the state of Washington Department of Revenue. If the Vendor does not have a UBI number, the Vendor must state that it will become licensed in Washington within thirty (30) calendar days of being selected as the Apparently Successful Vendor. Vendor must state specifically whether or not their Response contains any Proprietary or Confidential information and identify where the Proprietary or Confidential information is in Vendors Response. Identify any state employees or former state employees employed or on the firms governing board as of the date of the Response. Include their position and responsibilities within the Vendors organization. If following a review of this information, it is determined by DES that a conflict of interest exists, the Vendor may be disqualified from further consideration for the award of a Contract. Prior Contract Performance (see Section 4.2 below). Identify any Subcontractors that the Vendor may use (see Section 4.7 below). (M) Prior Contract Performance Vendor must submit in the Letter of Submittal full details of all Terminations for Default for performance similar to the Services requested by this RFQQ that have been experienced by the Vendor in the past five (5) years, including the other partys name, address and telephone number. Termination for Default is defined as notice to Vendor to stop performance due to the Vendors non-performance or poor performance and the issue was either: (a) not litigated; or (b) litigated and such litigation determined the Vendor to be in default. Vendor must describe the deficiencies in performance, and describe whether and how the deficiencies were remedied. Vendor must present any other information pertinent to its position on the matter. Vendor must present any such information in the Letter of Submittal. DES will evaluate the information and may, at its sole discretion, reject the Response if the information indicates that completion of a Contract or Work Order resulting from this RFQQ may be jeopardized by selection of the Vendor. If the Vendor has experienced no such Terminations for Default in the past five years, so declare in the Vendors Letter of Submittal. (M) Certifications and Assurances Vendors must sign and submit the Certifications and Assurances (Appendix D). Contract General Terms and Conditions The Apparent Successful Vendor(s) (ASV) will be expected to enter into a Contract with the DES which is substantially the same as the Proposed Contract (Appendix E) and its general terms and conditions. In no event is a Vendor to submit its own standard Contract terms and conditions in Response to this solicitation. The Vendor may submit exceptions to the sample Contract terms and conditions as allowed in the Certifications and Assurances (Appendix D) to this solicitation. All exceptions to the Contract terms and conditions must be submitted as an attachment to Certifications and Assurances (Appendix D). The DES will review requested exceptions and accept or reject the same at its sole discretion. Additionally, any resulting Contract may include additional provisions provided that they are agreed to by the DES. Failure of the apparent successful Contractor to reach agreement with DES on Contractual terms and conditions will result in cancellation of the Vendors selection as an ASV. An ASV will be expected to execute the new Contract or the Amendment to an existing Contract within ten (10) Business Days of its receipt of the final Contract or Amendment. If a selected Vendor fails to sign the Contract or Amendment within the allotted ten (10) days time frame, DES may elect to cancel the award or cancel or reissue this solicitation (see Subsection 3.14-Right to Cancel). Statewide Vendor Payment Registration Vendors who are awarded a Contract under this RFQQ must register in the Statewide Vendor Payment Registration. DES maintains a central Contractor registration file for Washington State agencies to process Contractor payments. Purchasers who are Washington State agencies cannot make payments to Vendors until the Vendor is registered. To obtain registration materials go to HYPERLINK "http://www.ofm.wa.gov/isd/vendors.asp"http://www.ofm.wa.gov/isd/Vendors.asp. The form has two parts; Part 1 is the information required to meet the above mandatory registration requirement. Part 2 allows the state to pay invoices electronically with direct deposit. The State of Washington urges all Vendors to sign up for this payment option. The State of Washington currently makes direct deposit payments using the CCD (Cash Concentration or disbursement) format and mails invoice / account information to Vendors two days prior to the date of deposit. Washingtons Electronic Business Solution Registration Vendors must register in Washingtons Electronic Business Solution (WEBS) prior to being awarded a Contract under this solicitation. WEBS is an Internet Vendor registration and bid notification system administered by DES. WEBS is the primary system that will be used by Purchasers to conduct Second-Tier competitions as described in Section 1.8 Overview of Solicitation Process. To register in WEBS go toHYPERLINK "http://www.ga.wa.gov/Business/3start.htm" http://www.ga.wa.gov/Business/3start.htm. For more information about WEBS please contact WEBS Customer Service by phone (360) 902-7400 or email  HYPERLINK "mailto:webscustomerservice@des.wa.gov" webscustomerservice@des.wa.gov. DES will verify registration status of ASVs prior to executing any Contract(s). Use of Subcontractors 4.7.1 First-Tier DES will accept Responses that include third party involvement only if the Vendor submitting the Response agrees to take complete responsibility for all actions of such Subcontractors and ensure Subcontractors are appropriately certified. Vendors must disclose in their RFQQ Response the use of any third party Vendor. Second-Tier With prior written permission from Purchaser, Vendor may enter into Subcontracts with third parties for its performance of any part of Vendors duties and obligations under a Second-Tier competition. Specific restrictions apply to Contracting with current or former state employees pursuant to chapter 42.52 RCW. Vendors should familiarize themselves with the requirements prior to submitting a Response. Vendor Licensed to do Business in Washington Within thirty (30) days of being identified as an ASV, Vendor must be licensed to conduct business in Washington, including registering with the Washington State Department of Revenue. The Vendor must collect and report all applicable taxes. If the Vendor has not received a formal UBI number at time of Response, indicate the following In process. For more information related to becoming licensed to conduct business in Washington, visit the following website, HYPERLINK "http://dor.wa.gov/content/doingbusiness/registermybusiness/default.aspx"http://dor.wa.gov/content/doingbusiness/registermybusiness/default.aspx. DES will verify the licensing status of ASVs prior to executing any Master Contract. Insurance All ASVs will be required to obtain insurance to protect the State should there be any claims, suits, actions, costs, or damages or expenses arising from any negligent or intentional act or omission of the Vendor or its Subcontractor(s), or their agents, while performing work under the terms of any Contract resulting from this solicitation. Vendors will find a complete description of the specific insurance requirements in the proposed Contract terms in the Proposed Contract (Appendix E). SECTION 5 Vendor Qualifications Respond to the following requirements per the instructions in Section 3.5-Response Format and Content. Evaluation scoring for Subsections 5.1 through 5.3 shall be referred to collectively as the Management Score and will be used as the Management component of the overall evaluation formula as outlined in Subsection 7.4 Allocation of Points. Vendors must include all information requested within Section 5 for any Subcontractors proposed under this RFQQ. Vendors do not have to submit separate Vendor Management Qualifications for each Bulk Print Service Category they are bidding on. Vendor Management scores will be applied to each Bulk Print Service Category therefore, Vendors shall not submit separate Responses for each Category. Responses need to contain all the information and submittals as required. Vendor Management Qualifications (MS 100 pts max) The Vendor must respond to all of the following requirements in this section consistent with the information described in Section 3.5-Response Format and Content. Vendor Overview (15 pts) Provide a brief description of Vendors entity (including primary business location(s), total number of employees and/or staff resources available to provide services relative to this RFQQ, areas of specialization and expertise, client base and any other pertinent information that would aid an evaluator in formulating a determination about the stability and strength of the entity, as well as the value and commitment of the Vendor as a resource to State government), including the Vendor organizations experience, ability and history with providing services relevant to the scope and object of this RFQQ. Limit Response to 1 page. Organizational Chart (15 pts) - Provide an organization chart for the Vendor. Include all hierarchical levels for supporting work relevant to this RFQQ. Limit Response to 1 page. Staffing (15 pts) Provide a brief description of Vendors process for recruiting and retaining qualified staff. For recruiting, describe how Vendor locates, recruits, screens, and engages new staff or personnel resources. For retention, describe how Vendor maintains the qualifications (e.g. continuing education, technical certification programs, etc.) of their staff or personnel resources. Limit Response to 1 page. Project Management Approach & Methodology (15 pts) Provide a brief description of Vendors overall approach and methodology for managing and delivering successful, high-quality projects for the State. Include a description of Vendors methods related to internal controls and quality assurance for all work conducted by their staff or personnel resources. Limit Response to 1 page. Communication (10 pts) Provide a brief description of Vendor methods used for ensuring proper and timely communication with Purchasers. Include a description of Vendors internal escalation process used when an issue arises that the Vendors local representative cannot resolve at their level and the associated hierarchical path taken until the issue is resolved. Limit Response to 1 page. Performance Measures (10 pts) - Provide clear, quantifiable, measurable standards for the performance of the Contract that the Vendor proposes to achieve as a result of the delivery of these services. Include how these outcomes would be monitored, measured and reported to the Department of Enterprise Services (DES). Performance measures currently in use by the DES are intended to be used under this Contract, unless others are negotiated between the parties. Those performance measures are: Turnaround time On time delivery Number of reworks Response time to customer inquiries Vendors may propose other performance measures The ASV will be expected to negotiate in good faith a performance-based Contract with the DES to ensure clear expectations for both parties and further definition of roles and responsibilities for successful service outcomes. Specific Performance Measures may also be negotiated at the Second Tier procurement level with Purchasers. Limit Response to 1 page. Risks (5pts) - Identify potential risks that you consider significant to the success of this project. Include how the Vendor would propose to effectively monitor, mitigate and manage these risks, including reporting of risks to the DES Contract Manager. Limit Response to 1 page. Business Continuity (5pts) - Explain how you would provide for business continuity as the result of a natural or man-made disaster or other catastrophic event. Include what back-up capacity you have in operations, in information technology, and other areas. Explain support you could provide during a major interruption of services, and whether you have any alternative locations and emergency transportation plans you could use for printing services. Limit Response to 1 page. Customer Service (10pts) - Explain how the Vendor will provide customer service for its customers under this project. For example, a customer service representative or single point of contact. Limit Response to 1 page. Vendor References (MS 100 pts max) 5.2.1 Vendor must submit a total of two (2) Reference Forms (Appendix F) and complete only the top section. References shall be from projects that are similar in scope and size to the services relevant to the Vendor Response. References can be from among the Vendors commercial and/or government client base. Each Reference Form submitted shall be from a unique reference. In no event shall the Vendor submit both references from the same client. If the Vendor submits both references from the same client, both references shall be disallowed and zero evaluation points will be assigned to this portion of the evaluation. Vendors submitting only one (1) completed Reference Form shall receive less than the full evaluation points available for this portion of the evaluation. The Vendor services utilized by these clients must be similar and appropriate to those requested by this RFQQ and related to the Bulk Print Service Categories in which the Vendor is responding. The services referenced must have been provided under an engagement to the client since January 1, 2011. References must not be from an individual, company, or organization with any special interest, financial or otherwise, in the Vendor. If the Vendor plans to Subcontract service or products associated with the agreement(s) resulting from this RFQQ, the Vendor must also provide a minimum of two (2) references for each Subcontractor in the Reference Form (Appendix F). The Subcontractors references may be taken under consideration prior to announcing the ASV. Vendor must select clients who will respond in a timely manner to the RFQQ Coordinators telephone query with objective information concerning the reference and the services they have purchased. DES will attempt to make reasonable contact with the references provided. If unsuccessful, no points may be assigned to that reference. DES will evaluate references and assign up to 50 points per reference (2 references x 50 points = 100 max points). The DES reserves the right to eliminate from further consideration in the RFQQ process any Vendor who, in the opinion of the DES, receives an unfavorable report such as an unwillingness to work with the Vendor in the future The DES, at its discretion, may contact other Vendor references and may follow up on any and all other leads it receives related to the Vendors performance and provision of Products, Services and Billing. If the DES is a current or former customer of a Vendor, the DES reserves the right to be a customer reference of that Vendor, based on the DESs previous experience with the Vendor. These references may be taken under consideration prior to announcing the ASV. Vendor Technical Qualifications (MS 500 pts max) 5.3.1 Technical Response to Bulk Print Service Categories (200 pts max) Vendors may submit a Response for one, several, or all of the Bulk Print Service Categories, listed in Appendix A. Vendors must include in their Response answers to the questions in Appendix A, in the same Table format within which it has been laid out in Appendix A of this RFQQ. Each Technical Response will be evaluated independently and will be used as the Technical Qualifications as shown the in the table(s) in Section 7.5 Qualitative Review and Scoring. It is not mandatory that Vendor has experience in all technical skills and specifications itemized for each Bulk Print Service Category to which the Vendor is responding. However, those Vendors who are able to identify the most extensive related experience will receive the highest evaluation scores. Project Experience (200 pts max) For each Bulk Print Service Category for which the Vendor is responding, describe two (2) client projects for which the Vendor has provided relevant Services since January 1, 2011. A single project may be used to qualify the Vendor in more than one of the Bulk Print Service Categories provided that the Vendor notes the applicable Bulk Print Service Categories. Vendors may submit less than two (2) projects, but doing so will lower the Vendor's possible evaluation score for this element in that category. Limit Response to 2 pages (1 project per page). Each project description submitted must include: Project title or name. Project duration - start and end dates. Client company name. Client contact name, phone and/or email.* Overview of statement of work or project goals. Overview of project deliverables. Main technical skills utilized for project. Project summary including outcomes achieved. * By providing a contact name in Response to this subsection, Vendor is granting permission for the RFQQ Coordinator to contact this person regarding the Vendors project to validate the information provided. It is the Vendor's responsibility to alert the contact that they have been identified in Vendors Response and that DES may be contacting them. Vendor Rsum (MS 100 pts Max) For each Bulk Print Service Category for which the Vendor is responding, provide one (1) professional rsum per Department (See Section 1.13-Definitions for Department) describing the educational and work experiences for a candidate on Vendors staff who best represents the Vendors ability to provide highly qualified resources to the State. A single member of Vendors staff may be used to qualify the Vendor in more than one Department and more than one of the Bulk Print Service Categories provided that the Vendor clearly demonstrates the individuals unique experience and qualification. Do not exceed two (2) pages for the rsum. Rsums shall not contain any personal confidential or proprietary information such as Social Security numbers or Tax Identification Numbers, etc. At a minimum, the rsum should contain the following information: Bulk Print Service Category Name of Candidate and Work Title Experience Level Employment Status with Vendor Number of Years Industry Experience Related Work Experience Summary Education/Certifications Specific restrictions apply to Contracting with current or former state employees pursuant to chapter 42.52 RCW. Vendors should familiarize themselves with the requirements prior to submitting a Response. SECTION 6 VENDOR Price QUOTATION Respond to the following requirements per the instructions in this section. Overview Any Contract that may result from this RFQQ is intended to provide high quality results that best meet the States needs at the lowest cost and best value. Contract prices must include all cost components needed for provisioning the Bulk Print Services described in Section 5-Vendor Qualifications. The State makes no volume commitment in this solicitation; the proposed pricing levels should reflect the extensive statewide market provided by the statewide Master Contract. The prices on the Master Contract should be considered maximum or ceiling prices for specific jobs as listed in Appendix B. On a project by project basis, a Contractor may elect to provide Services at a lower price than that originally established in their Master Contract. (M) Financial Grounds for Disqualification Failure to identify all pricing quotations in a manner consistent with the instructions in this RFQQ is sufficient grounds for disqualification. Taxes & Shipping Vendor must collect and report all applicable state taxes as set forth in Section 4.8 - Vendor Licensed to do Business in Washington. Taxes are not assessed against the Master Contract Administration Fee. Vendor must not include Taxes or Shipping on the Price Quotation form (Appendix B). (MS 300 pts max) Price Quotation Vendors use of the Price Quotation document as outlined in Appendix B is mandatory. This document must be completed according to the instructions set forth herein and submitted as a separate attachment. Vendor must provide a Price Quotation for the job specifications listed for each Bulk Print Service Category, as set forth herein, in which they are responding. Vendors must provide pricing for all pricing quantities within a given Bulk Print Service Category. For example: A Vendor submitting pricing for Brochures must provide pricing for the Small Run, Medium Run and Large Run quantities. All Price Quotations received for each Category will be totaled and averaged for one Average Price Quotation Score. The specifications for each job will be determined in the Second-Tier and are not limited to the sample Job Descriptions contained within Vendor Price Quotation (Appendix B). Appendix B is meant to reflect the more common Jobs ordered by Purchasers. Prices bid at the Second-Tier must be not exceed the prices bid at the First-Tier for the specific jobs listed. Price Adjustments Vendors not-to-exceed pricing as provided in the First-Tier may not be increased for 365 days after award of the Contract and then on a pass through basis only. Price increases will not be considered without supporting documentation sufficient to justify the requested increase. A minimum of 90 calendar days advance written notice of price increase is required. Any proposed price increase must be justifiable based on the Producer Price Index or comparable industry standard pricing regulations. A written bilateral Amendment will be issued confirming and identifying price increases. Price adjustments granted by the DES shall remain unchanged for at least 365 calendar days thereafter, and no request for adjustments in price will be considered during that time period. In-State Preference/Reciprocity Pursuant to RCW 43.19.700, RCW 43.19.702, RCW 43.19.704 and  HYPERLINK "http://apps.leg.wa.gov/wac/default.aspx?cite=200-300" WAC 200-300, the Department of Enterprise Services has established a schedule of percentage increases to be added to Response from Vendors in states that grant a preference to Contractors located in their state or for goods manufactured in their state. The percentages related to each respective state are provided in the Reciprocity List located at  HYPERLINK "http://www.ga.wa.gov/pca/recip.htm" http://www.ga.wa.gov/pca/recip.htm and apply only to Response received from those states listed. At the discretion of DES, the appropriate percentage may be added to each Response bearing the address from a state with in-state preferences rather than subtracting a like amount from Washington State Vendors. This action will be used only for analysis and Award purposes. In no instances shall the increase be paid to a Vendor whose Response is accepted and awarded a Contract. SECTION 7 EVALUATION PROCESS Overview There may be one or more Vendors selected to provide Bulk Print Services as a result of this RFQQ process. The evaluation process is designed to award Contracts to those Vendors with the best combination of Vendor Management Qualifications, Technical Qualification and Price Quotations based upon the evaluation criteria. This process is not designed to award Contracts merely or solely on the basis of the lowest price Quotations. Administrative Screening Responses will be reviewed initially by the RFQQ Coordinator and or designee(s) to determine, on a pass/fail basis, whether each Response meets all the requirements set forth in Section 3.5-Response Format and Content. Items designated as Mandatory and marked (M) will be evaluated and scored on a pass/fail basis. Any Response that fails to meet the requirements set forth in Section 3.5-Response Format and Content or fails under the mandatory evaluation may be deemed non-responsive and may not be further evaluated. Evaluation teams will only evaluate Responses that have passed this Administrative Screening process. Evaluation Team(s) The DES evaluation of responsive Response will be accomplished by evaluation team(s). A team of evaluators will score the management section and technical section, and assign scores accordingly. These sections may be scored by the same team or may be scored by separate teams. Each team will consist of a minimum of three members. The scoring of the Vendor Price Quotation will be accomplished by using a formula as described in section 7.5-Qualitiative Review and Scoring. Therefore the evaluation will not be completed by an evaluation team but will be accomplished by the RFQQ Coordinator or his designee. Allocation of Points The Mandatory Scored (MS) sections of each Response will be assigned points based on their relative importance, with a total possible score of 1,000 points, as shown below: Management Qualifications Vendor Management Qualifications (Subsection 5.1) Vendor Customer References (Subsection 5.2) Technical Qualifications Technical Response to Bulk Print Service Categories (Subsection 5.3.1) Project Experience (Subsection 5.3.2) Rsums (Subsection 5.3.3) Price Quotation (Subsection 6.4)200 points/ 20 percent 100 points/ 10 percent 100 points/ 10 percent 500 points/ 50 percent 200 points/ 20 percent 200 points/ 20 percent 100 points/10 percent 300 points/ 30 percentTotal Possible Points1,000 pointsQualitative Review and Scoring Only Responses that pass the administrative screening and Mandatory (M) requirements review will be evaluated and scored based on Vendors Response to the scored requirements in the RFQQ. Responses receiving a 0 on any Mandatory Scored (MS) element may be disqualified. Management and Technical Qualifications Evaluation Each scored element in Subsections 5.1, 5.2, 5.3.1, 5.3.2, and 5.3.3 of the Vendors Response will be given an individual numerical score by each team evaluator. Then, the individual evaluator scores will be totaled and averaged. The final averaged, weighted Subsection point score will be used in the calculation of Vendors total score, as set forth below in Section 7.6- Vendor Total Bulk Print Service Category Score. Price Quotation Evaluation The RFQQ Coordinator or designee will calculate the score for the Price Quotation section of the Response using Vendors Price Quotation, per Bulk Print Service Category (see Section 6.4). This score will be used in the calculation of Vendors total score, as set forth in Section 7.6-Vendor Total Bulk Print Service Category Score. As outlined in Subsection 6.4.2, Vendors must submit Price Quotations for each Quantity (Small Run, Medium Run, and Large Run) they are proposing within each Bulk Print Service Category. Failure to do so may result in a Vendor being disqualified. All Price Quotations received for each Category will be totaled and averaged for one Average Price Quotation Score. If a Bulk Print Service Category has two or more job descriptions (Stationary & Business Cards, Non-Standard Envelopes, Multipart Forms, Labels & Decals and Video Media) resulting in two or more Average Price Quotation Score, then the scores will be summed and then averaged by the number of scores for that Bulk Print Service Category. Vendors whose individual Price Quotation falls at or below the overall average Price for each specific Bulk Print Service Category will receive the 300 maximum points/score. Vendors whose individual Price Quotation is above the overall Bulk Print Service Category Average Price will receive a score according to the formula in the table below. Vendors Scores will be averaged together for one total Price Score, per Bulk Print Service Category. Example: Vendors A, B, & C each quoted a set of Prices for the same Bulk Print Service Category: QuantityVendor A PriceVendor B PriceVendor C PriceAverage PriceSmall Run$ 200.00$ 300.00$ 500.00$ 333.00Medium Run$ 300.00$ 400.00$ 600.00$ 433.00Large Run$ 400.00$ 450.00$ 800.00$ 550.00Category-Quantity Average Price X 300 points = Vendors Price Quotation Score Vendors CategoryQuantity Price Results: QuantityVendor A PointsVendor B PointsVendor C PointsSmall Run300300200Medium Run300300216.50Large Run300300206.25Average Price Quotation Score300300207.60 Note: All results from the Price Quotation evaluation will be rounded up or down to the nearest one hundredth. For example, an evaluation score of 167.2413 will become 167.24 and 142.6471 becomes 142.65. Vendor Total Bulk Print Service Category Score Vendors Total Score for each Bulk Print Service Category proposed will be calculated as follows: Management Qualifications Score (5.1 Score + 5.2 Score) + Technical Qualifications Score (5.3.1 Score per Technical Service Category + 5.3.2 Score per Bulk Technical Service Category + 5.3.3 Score per Technical Service Category) + Price Quotation Score (6.4 Average Score per Bulk Print Service Categories) = Vendors Total Bulk Print Service Category ScoreProposal Clarifications (If Applicable) If the Evaluators seek clarification of any qualification or requirement issue, they may call for an oral presentation from such Vendors. The RFQQ Coordinator will contact these firms to schedule the activity. Interview / Site Evaluation DES may determine interviews or site evaluations are needed before selecting Apparently Successful Vendors. If an interview or site evaluation is determined applicable, the RFQQ Coordinators will contact the Vendors for scheduling. Interviews or site evaluations will not be scored but will be evaluated on a Pass/Fail basis. Selection of Apparently Successful Vendor DES intends to select each Vendor scoring at least 750 points (minimum score) of the 1,000 points possible in at least one Bulk Print Service Category as an ASV for that Bulk Print Service Category. Vendors may therefore be successful in one or any combination of Bulk Print Service Categories proposed. DES will enter into Contract negotiations with each ASV. Should Contract negotiations fail to be completed within one (1) month after initiation, DES may immediately cease Contract negotiations and declare the Vendor disqualified and further, may remove the Vendor from further participation in the selection process. DES, at its discretion, may lower the minimum score if, in DESs sole judgment, it is in the best interests of the State.      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