ࡱ> _ bjbj;`;` gY 7\Y 7\p ^^8:"$$$*:,:,:,:,:,:,:=_@,:$"$$$,:^^"A:&+&+&+$^R*:&+$*:&+&+7"f9Pv'8:W:0:8@ *@(f9@f9$$&+$$$$$,:,:&+$$$:$$$$@$$$$$$$$$ > $:   Introducing ebb associates GSA/MOBIS Listing ebb associates: your partner in implementing Mission Oriented Business Integrated services. We are proud to continue to offer our expertise on the General Services Administration MOBIS schedule. For Your Convenience Our price list is organized into the following categories: Introducing ebb associates (page 2) ebb associates Philosophy (pages 3-4) Table of Awarded Special Item Numbers (page 5) General Services Administration (pages 6-7) Price List by SIN Numbers Summary (pages 8-10) Client List (pages 11-12) Price List Broken out by SIN Numbers SIN 874-1/RC Integrated Consulting Services (pages 13-14) SIN 874-4/RC Training Services (pages 15-17) SIN 874-5/RC Ancillary Supplies/Services (pages 18-19) Important Numbers Federal Employer Identification Number: 54-1571209 Cage Code: 0LYP8 Duns Number: 19-413-5737 Our Office Address Mail: Box 8249, Norfolk, VA 23503 Physical: 1064 west Ocean view Ave Norfolk, VA 23503 757/588-3939 757/40-1311/Fax e-mail: elaine@ebbweb.com web: www.ebbweb.com ebb associates Philosophy Your needs are unique. They deserve a unique solutionone thats tailored for you. ebb associates has provided tailored solutions for organizations for over 20 years. ebb associates specializes in the unspecialized, developing management, organizational and business solutions to help you move into the twenty-first century with success. We believe that certain key elements must be addressed if a successful improvement is to occur. These elements include top management support, planning, a customer focus, training, recognition, teamwork and measuring results. Top Management Leadership commitment and support is imperative for any successful Leadership and improvement. Leaders need to focus on: changing the culture, Support implementing the improvement, providing a unified focus and establishing a vision. Without a cultural change, improvement efforts do not last or are merely artificial flag waving exercises. Leaders need to begin cultural change within themselves. Without a unified focus, commitment, urgency and synergy will not occur. There is no glue to hold the implementation together, no fuel to energize everyone to make changes. The vision provided by the leadership communicates what's important, guides decisions and paints a picture of the future. Strategic Planning Strategic Planning is critical since it focuses the energies, resources and the effort toward the achievement of the overall aim of the organization. It creates a road map to the future and a frame work for day-to-day operation. In this sense, the improvements become the way things are done rather than something else to do. Customer Focus Any improvement must be customer focused. The most critical reason for improvement is to ensure customer satisfaction. A customer oriented management process that achieves the organizations strategic imperative guarantees that the organization is focusing its energy in the right direction. Employee Training New roles will require new skills. It is managements responsibility to see that all employees possess all the skills to do their jobs. Training must be all encompassing: technology, techniques, behavioral, interpersonal, management, leadership, and personal development. We are the training experts. We will be partners with you to meet your training needs. We know training. Recognition Recognition is an area that requires constant attention, because the tendency is to continue to reward the old behavior that related to success in the traditional organization. To ensure that the improvement lasts beyond next Monday, employees must be recognized for the behaviors that maintain the change. The new desired behavior must be recognized. Employee Involvement Ensuring you have the full benefit of all your people will make the and Teamwork improvement easier and ensure its success. To benefit the most, your people need to be set free within defined boundaries. Individuals and teams need to be given the authority, responsibility and accountability to create, innovate, experiment, suggest, implement, monitor and adjust. Truly the force multiplier of making change stick is employee involvement and teamwork. Measurement and Measurement and analysis is a vital part of any improvement. The entire Analysis process is measured in terms of inputs from the supplier, the value added that occurs within the organization and the customer's perceived experience. The analysis of these measurements will tell you how successful your improvement is. How Can We Help You? Give us a call. We'd love to discuss your unique needs and how we might work together. Table of Awarded Special Item Numbers Page(s) General Services Administration 67 Federal Supply Schedule specifics Price List by SIN Numbers Summary 810 Quick summary of each SIN Number Client List 1112 MOBIS results in satisfied customers SIN 874-1/RC Integrated Consulting Services 1314 Our consulting values Specified areas of assistance SIN 874/RC Training Services: Instructor Led Training, Web Based Training and Education Courses, Course Development and Test Administration, Learning Management, Internships 1517 Complete range of tailored courses SIN 874-5/RC Ancillary Supplies/Services 1819 Our off-the-shelf implementation tools General Services Administration Federal Supply Service Authorized Federal Supply Schedule Price List Supplement No. 1 (Effective July 24, 2000) On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage! is: http://www.GSAAdvantage.gov. Schedule Title, Federal Supply Schedule Contract FSC Group, Part, Industrial Group: 874 And Section Mission Oriented Business Integrated Services Authorized Federal Supply Schedule Pricelist (Catalog) FSC Class(es) 8742, Mission Oriented Business Integrated Services Contract Number GS-23F-8007H For information on ordering from Federal Supply Schedules click on the FSS Schedules button at http:www.fss.gsa.gov. Contract Period October 1, 2012 through September 30, 2017 Per MOD PO-0014 effective October 01, 2012 Contact Points Contract Consulting & Training Information Ms. Elaine Biech ebb associates Box 8249 Norfolk, VA 23503 757/588-3939 757/480-1311/Fax elaine@ebbweb.com Contract Administration Mr. Dan Greene ebb associates Box 8249 Norfolk, VA 23503 757/588-3939 757/480-1311/Fax elaine@ebbweb.com Business Size Small Business Information For 1a. Contract item numbers: Ordering Activities SIN 874-1/RC Integrated Consulting Services SIN 874-4/RC Training Services SIN 874-5/RC Ancillary Supplies/Services 1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded the contract: SIN 874-5/RC = (see itemized price list) 2. Maximum order limitation: $1,000,000 3. Minimum order limitation: $100 4. Geographic coverage: Unlimited 5. Points of production: Norfolk, VA 6. Discount from price list: Prices Shown Herein Are Net (discount already deducted) 7. Quantity discounts: Only under SIN 874-5/RC Support Products 8. Prompt payment terms: Net 30 days 9a. Annotate if Government Commercial Credit Card is accepted: Yes 9b. Discount for payment by Government Commercial Credit Card: None 10. Foreign items: None 11a. Time of delivery: Negotiated per order, subject to availability of instructor 11b. Expedited delivery: Items available for expedited delivery are noted in this price list 11c. Overnight and 2-day delivery: Available 11d. Urgent requirements: As noted in pricelist 12. F.O.B. points: Destination 13. Ordering address: ebb associates inc Box 657 Portage, WI 53901 14. Payment address: ebb associates inc Box 657 Portage, WI 53901 15. Warranty provision: None 16. Export packing charges: At the expense of the ordering agency 17. Terms and conditions of Government Commercial Credit Card: None 18. Terms and conditions of rental, maintenance, and repair: NA 19. Terms and conditions of installation: NA 20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices: NA 20a. Terms and conditions for any other services: NA 22. List of participating dealers: NA 23. Preventive maintenance: NA 24. Year 2000 (Y2K) compliant: Yes 25. Environmental attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants: NA 26. Data Universal Number System (DUNS) number: 19-413-5737 27. Notification regarding registration in Central Contractor Registration (CCR) database: ebb associates is registered Price List Prices Shown Herein Are Net (discount deducted) SIN 874-1/RC Integrated Consulting Services Fee StructureHourly RatesDaily RatesPartner$335.52$2,684.13Project Manager$269.70$2,157.59Senior Consultant$224.39$1,795.12Associate Consultant$194.18$1,553.47Travel expenses will be billed for the exact amount. The lowest rate possible will be used. SIN 874-4/RC Training Services Fee StructureTraining PriceOne Day Course$2,684.02Two Days Course$5,368.04Three Days Course$7,842.64Travel expenses will be billed for the exact amount. The lowest rate possible will be used. The Service Contract Act (SCA) is applicable to this contract as it applies to the entire MOBIS Schedule and all services provided. While no specific labor categories have been identified as being subject to SCA due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CFR 541.300), this contract still maintains the provisions and protections for SCA eligible labor categories. If and/or when the contractor adds SCA labor categories/employees to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCA matrix identifying the GSA labor category titles, the occupational code, SCA labor category titles and the applicable wage determination number. Failure to do so may result in cancellation of the contract. One Day Course List (10 Min. # Participants; 20 Max. # Participants) Communication For Better Teamwork Managing a Downsized Organization Communication Styles Managing the Transition Resolving Conflict Managing Time In A Hectic Workplace Coping With Stress and Burnout Motivating Employees Creative Problem Solving Problem Solving: Were All Involved Decide To Delegate Quality Improvement: Whats All The Fuss? Enhancing Your Coaching Skills Quality Leadership Executive Briefing Skills Time Management for Clericals Issue Action Team Training Total Quality Leadership: A New Dimension Lead So They Want To Follow Vision Your Future Leadership Skills For Changing Organizations Your Assertive Self Listening Skills Two Days Course List (10 Min. # Participants; 20 Max. # Participants) Advanced SPC Training Putting Words to Work: Coaching for Communication Styles Managers Creativity: Widen Your Spectrum Quality Management Board Formation Customer Service In A Nanosecond World Self Directed Work Teams Executive Level Awareness and SPC Training Implementation Training Target Success: Facilitator Training Executive Steering Committee Training Team Building Skills Executive Steering Committee/Quality Team Communication Styles Management Board Training Team Skills Training ISO 9000 Training Teamwork Skills Class Lead Implementation Team Training Total Quality Management: Awareness Leading a High-Involvement Organization Training Meeting For Results Trainer Development Seminar Two Days Course List (6 Min. # Participants; 10 Max. # Participants) Presentation Skills: Up Front and Powerful Train the Trainer Three Days Course List (10 Min. # Participants; 20 Max. # Participants) Internal Consultant/Facilitator Training Team Member Training Process Action Team Training Tools For Quality Teamwork Team Leader Training SIN 874-5/RC Ancillary Supplies/Services Fee Structure Item Quantity Price Additional Volume Discount 10% Discount 20% Discount Creativity: Widen Your Spectrum: Complete Instructor Kit 1 Kit $720.20 224 Kits 2574 Kits Participant Workbooks 10/pkg $123.19 524 Pkg 2574 Pkg Idea Sparker Cards 10/pkg $94.76 524 Pkg 2574 Pkg Slide Set 1 Set $74.81 524 Sets 2574 Sets Overheads In Sleeves 1 Set $103.29 524 Sets 2574 Sets Process Tamer: Complete Instructor Kit 1 Kit $1,743.63 224 Kits 2574 Kits Instructor Manual 1 Manual $757.10 524 Manuals 2574 Manuals Participant Workbooks 20/pkg $369.57 524 Pkg 2574 Pkg Overheads In Sleeves 1 Set $464.34 524 Sets 2574 Sets Process Improvement Kits 5 Kits $151.62 524 Kits 2574 Kits Flow Chart Templates 10/pkg $9.48 524 Pkg 2574 Pkg Plastic Drivers 20/pkg $18.95 524 Pkg 2574 Pkg  Client List Aberdeen Area Indian Health Service, Aberdeen, SD Advertising Display Company, Englewood Cliffs, NJ American Association of Blood Banks, Bethesda, MD American Family Insurance, Madison, WI American Red Cross, Madison, WI American Society for Quality Control, Milwaukee, WI American Society for Training and Development, Alexandria, VA Association for Quality and Participation, Cincinnati, OH Association of Independent Certified Public Accountants, New York, NY Blackhawk Technical College, Janesville, WI Cardinal FG, Portage, WI Central Life Assurance Company, Madison, WI Chase Manhattan Bank, New York, NY CIBA-GEIGY, Greensboro, NC Civic Leadership Institute, Norfolk, VA College of William & Mary, Williamsburg, VA Colonial Williamsburg Foundation, Colonial Williamsburg, VA Commander Naval Air Force, U.S. Atlantic Fleet, Norfolk, VA Commander Naval Surface Force, U.S. Atlantic Fleet, Norfolk, VA Commander Submarine Force, U.S. Atlantic Fleet, Norfolk, VA Consolidated Civilian Personnel Office, Crystal City, New York, NY Coopers & Lybrand, Arlington, VA CUNA Mutual Insurance Group, Madison, WI Credit Union National Association, Inc., Madison, WI Daily Press/Times Herald, Newport News, VA Diebold, Inc., Lynchburg, VA Division of Information Technology University of Wisconsin, Madison, WI Dorman-Roth Foods Inc., Hasbrouck Heights, NJ Famous Fixtures, Madison, WI Federal Deposit Insurance Corporation, Arlington, VA Federal Reserve Bank, Kansas City, MO Figis, Marshfield, WI General Casualty Company, Sun Prairie, WI George Washington Society of Executives Association, Washington, DC Hershey Chocolate Company, Hershey, PA Ho-Chunk Casino, Wisconsin Dells, WI Howick and Gray, Madison, WI Illinois Student Assistance Commission, Deerfield, IL Iowa Credit Union League, Des Moines, IA Tenneco Automotive, Lincolnshire, IL Total Quality Institute, Portsmouth, VA University of Wisconsin, Baraboo, WI University of Wisconsin, Green Bay, WI University of Wisconsin, Department of Information Technology, Madison, WI University of Wisconsin, The Wisconsin Union, Madison, WI USA Today, Arlington, VA USDA Forest Service, Milwaukee, WI USS Enterprise, Norfolk, VA USS George Washington, Norfolk, VA Valley Bancorporation, Appleton, WI Virginia Beach Public Schools, Virginia Beach, VA Wall Street Journal Wisconsin Dept. of Administration, Madison, WI Wisconsin Dept. of Economic Support, Madison, WI Wisconsin Dept. of Employee Relations, Madison, WI Wisconsin Dept. of Health and Social Services, Madison, WI Wisconsin Dept. of Industry, Labor and Employment Relations, Madison, WI Wisconsin Dept. of Natural Resources, Madison, WI Wisconsin Dept. of Public Instruction, Madison, WI Wisconsin Dept. of Transportation, Madison, WI Wisconsin Gaming Commission, Madison, WI Wisconsin Public Service Commission, Madison, WIIRS Corporate Education, Arlington, VA James River Corporation, Neenah, WI Kohler Company, Kohler, WI Land O Lakes, Inc., Minneapolis, MN Lands End, Inc., Dodgeville, WI Langley Research Center, NASA, Hampton, VA Learning Plus, Milwaukee, WI Madison Area Quality Improvement Network, Madison, WI Madison Area Technical College, Madison, WI Madison Gas and Electric, Madison, WI Marine Corps. System Command, Quantico, VA McDonalds Corporation, Westwood, MA Milton Hershey School, Hershey, PA MOORE Business Forms and Systems, Northbrook, IL National Association of Independent Insurers, Rosemont, IL National Electrical Manufactures Association, Washington, DC National Skill Standards Board, Washington, DC Naval Air Warfare Center, Patuxent River, MD Naval Air Station, Oceana, VA Naval Aviation Depot, Norfolk, VA Naval Aviation Depot, Pensacola, FL Naval Aviation Systems Team, Patuxent River, MD Naval Fleet and Industrial Supply Center, Pearl Harbor, HI Naval Sea Combat Systems Engineering Station, Norfolk, VA Navy Manpower Analysis Center, Norfolk, VA Naval Undersea Warfare Center, Norfolk, VA Newport News Industrial Corporation, A Division of TENNECO, Inc., Newport News, VA Newport News Public Schools, Newport News, VA Newport News Shipbuilding, A Division of TENNECO, Inc., Newport News, VA New York Naval Station, Staten Island, NY Norlight Fiber Optics, Madison, WI Old Dominion University, Norfok, VA Paul D. Camp College, Franklin, VA Pizza Hut of Southern Wisconsin, Madison, WI Pre-Mix Industries Inc., Chesapeake, VA S.C. Johnson and Son, Inc., Racine, WI State of Minnesota Sperry Marine, A Division of TENNECO, Inc., Newport News, VA St. Marys Hospital and Medical Center, Madison, WI Supervisor of Shipbuilding, Conversion and Repair, Department of the Navy, Newport News, VA Integrated Consulting Services SIN 874-1/RC Consulting Values ebb associates believes specific underlying customer involvement concepts must exist between a contractor and a client to ensure success. These beliefs begin with our consulting values. First, we believe that our work must be customer driven. We ask many questions and we LISTEN to the responses. We strive to develop an in-depth knowledge of the organization and its needs and issues so that recommended actions are focused in appropriate areas. Second, we believe that any intervention must be customized. We recognize the strengths of many experts and resources in the areas of management, organizational and business improvement. We believe that government organizations can benefit by using many of these concepts. Yet, we believe that when an organization implements systems to improve its processes, it should fit these philosophies into its process, rather than try to fit its process into one of these philosophies. We assist organizations to establish an integrated approach that is consistent with its existing culture and values or with the new culture and values it is striving to adopt. Third, we believe flexibility is crucial. We recognize that as influences on and mandates to governmental agencies evolve, specific interventions and support must evolve and change accordingly. We work to ensure that agency changes occur smoothly in the implementation of management, organizational or business improvement efforts. Fourth, we create the organization's independence when implementing improvements to management, organizational or business systems. Our goal is to make government organizations self-sufficient. We provide the tools, skills, and resources to implement improvement processes as the mission dictates, while partnering with the organization's leaders and employees to ensure that the efforts are executed as theirs. Fifth, we believe people are the key to success. A formal management, organizational or business improvement effort will have little chance of succeeding unless interactive people skills are in place at all levels. Our approach builds trust, improves communication and answers the question, Whats in it for me? The people must implement improvements; they will make the changed organization work. Consulting Services ebb associates provides consulting services as an agency or one of its units identifies the need for technical assistance, implementation support or individual advice for its improvement efforts. ebb associates consults with individuals or groups in numerous management, organizational and business areas. Consultation Services Organizational Planning and Implementation Categories Strategic planning Organizational alignment Establishing organizational communication systems Business process reengineering Team Consulting Building employee teams Building executive teams Technical Support ISO certification preparation Benchmarking Quality improvement readiness assessment Customer satisfaction assessment Training needs assessment Individual Consulting Individual manager coaching Executive coaching (advising, counseling, supporting) Follow Up Support ebb associates establishes supportive relationships when engaging in consultation services. Follow up is provided to solve problems or coach leaders to deal with issues that arise. We keep clients updated with articles, books and correspondence to ensure that they maintain a high performance edge. SIN 874-1/RC Integrated Consulting Services Fee StructureHourly RatesDaily RatesPartner$335.52$2,684.13Project Manager$269.70$2,157.59Senior Consultant$224.39$1,795.12Associate Consultant$194.18$1,553.47Travel expenses will be billed for the exact amount. The lowest rate possible will be used. Training Services SIN 874-4/RC Training Is Critical To Training is critical to almost any improvement (management, Any Improvement organizational or business) an organization will undergo. Government employees, like all other employees, require training to improve present skills, learn new skills and accept the changes that are occurring all around them. In addition, statistics show that the average college graduate today will have three different careers in his or her lifetime. While we dont know if this will be true for all government workers, all the signs point in this direction. For example, many Department of Defense organizations, long-time residents in or near Washington D.C., are moving to places such as San Diego and Patuxent River. Many of their employees have decided against moving with the organization. Some have joined the scramble for the decreasing jobs in our Nations Capital but not in DOD. Others have decided to accept jobs in the private sector working in the same career. And yet others whose positions do not easily align with private industry have changed careers and moved into the private sectorfor example, the contract specialist that decided to become a CPA in private practice. Government agency employees must be life-long learners to better serve the agency they are presently in, to support any changes it may undergo, and to prepare themselves for the uncertain future. Training is an integral part of management, organizational and business improvement. For example, one goal of an organizations strategic plan may be to enhance the skill levels of agency employees. Or a customer survey reveals that employees are not responding to customers in a professional manner. The need for training is evident. Training Services Because every organization has its own unique needs and issues, a Offered customized approach to training services allows program participants to spend time on issues and developing skills specific to the organization rather than on general issues that may not be germane to the skills being learned. Training services are offered in seven critical areas to support management, organizational and business services improvement. Examples of programs for each of these critical areas: Communications Communication Styles (1 or 2 days) Communicating for Better Teamwork (1 day) Resolving Conflict (1 day) Listening Skills (1 day) Management/Leadership Development Vision Your Future (1 day) Managing the Transition (1 day) Executive Briefing Skills (1 day) Lead So They Want to Follow (1 day) Leadership Skills for Changing Organizations (1 day) Decide to Delegate (1 day) Motivating Employees (1 day) Enhancing Your Coaching Skills (1 day) Putting Words to Work: Coaching for Managers (2 days) Leading a High Involvement Organization (2 days) Managing a Downsized Organization (1 day) Teamwork Team Communication Styles (2 days) Team Building Skills (2 days) Team Skills Training (2 days) Teamwork Skills Class (2 days) Self-Directed Work Teams (2 days) Meeting for Results (2 days) Quality Management/Process Improvement Executive Steering Committee Training (2 days) Quality Management Board Training (2 days) Lead Implementation Team Training (2 days) Team Leader Training (3 days) Team Member Training (3 days) Target Success: Facilitator Training (2 days) Internal Consultant Training (3 days) SPC Training (2 days) Process Action Team Training (3 days) Quality Improvement: Whats All the Fuss? (1 day) Quality Leadership (1 day) Tools for Quality Teamwork (3 days) Total Quality Leadership: A New Dimension (1 day) Total Quality Management: Awareness Training ( 2 days) ISO 9000 Readiness (2 days) Organizational/Business Improvement Customer Service in a Nanosecond World (2 days) Creative Problem Solving (1 day) Problem Solving: Were All Involved (1 day) Professional Development Creativity: Widen Your Spectrum (2 days) Presentation Skills: Up Front and Powerful (2 days) Train the Trainer (2 days) Personal Development Managing Time in a Hectic Workplace (1 day) Coping With Stress and Burnout (1 day) Time Management For Clericals (1 day) Your Assertive Self (1 day) Selecting The Right Selecting the right course is only the first step in a strategy to ensure skill Course building. To ensure that learning is transferred to the workplace, ebb associates uses the following strategies in its design of training programs: discussions during the course of the training program are focused on real situations in the agency; participants have the opportunity for plenty of hands-on practice of new skills; action plans are developed for continued use of new skills. Training Follow Up In addition, ebb associates provides follow-up coaching to managers to make sure employees are supported in the use of their new skills in the workplace. SIN 874-4/RC Training Services Fee StructureTraining PriceOne Day Course$2,684.02Two Days Course$5,368.04Three Days Course$7,842.64Travel expenses will be billed for the exact amount. The lowest rate possible will be used. Ancillary Supplies/Services SIN 874-5/RC Support Products Support products provided by ebb associates augment our other Provided services. These products may reinforce and strengthen consultation, facilitation, survey or training services or may be used as stand-alone materials by the agency. ebb associates provides complete Training Instructor kits for two programs: Process Tamer (to identify and improve processes) Creativity: Widen Your Spectrum (to break out of uncreative boxes and use 16 creativity techniques) Each kit provides all the materials needed to teach one session of 20 participants on either topic. These materials include: complete trainers guide, full-color overhead transparencies, slides, comprehensive participant manuals, supplemental kits for participants to use during the training and job aids to use in the workplace. An agency can purchase either of these two programs and with a competent internal training staff person, could save money by conducting the training themselves. Additional participant manuals and job aids can be purchased so the program can be repeated as many times as the agency deems necessary to develop skills of its employees. Both of these programs are offered in SIN 874 4 as training programs. Both are imperative for making improvements. Process Tamer focuses on process improvement (TQM, Quality, TQL, etc.) and teamwork. Creativity: Widen Your Spectrum focuses on the creative skills an organization needs to break out of its past habits to think of innovative solutions to the situation it may face such as downsizing and decreasing budgets. These products are especially valuable in the case where an organization has started its improvement efforts and wants to continue by purchasing the products that would allow them to do that internally. Support Product Creativity: Widen Your Spectrum Descriptions Introduction to the creative process Identifies uncreative boxes and how to break out Hands on practice of 16 creativity techniques This all-inclusive training package includes: 200 page trainer's guide 10 illustrated participant manuals 10 idea sparker card sets Slides and full color overhead transparencies Process Tamer Learn to identify processes that need improvement using a six-step improvement methodology Hands on practice using traditional 'quality improvement' tools Learn basic team dynamics, developing high performance teams, communication in a team, managing team meetings, team stages, team strengths and weaknesses This all-inclusive training package includes everything you will need to teach process improvement and teamwork: Stylish, designed-for-convenience attach 175-page, comprehensive Tamer's (Trainer's) Manual Twenty 110-page Learning Guides 60 full-color overhead transparencies Process kits for five teams SIN 874-5/RC Ancillary Supplies/Services Fee Structure Item Quantity Price Additional Volume Discount 10% Discount 20% Discount Creativity: Widen Your Spectrum: Complete Instructor Kit 1 Kit $720.20 224 Kits 2574 Kits Participant Workbooks 10/pkg $123.19 524 Pkg 2574 Pkg Idea Sparker Cards 10/pkg $94.76 524 Pkg 2574 Pkg Slide Set 1 Set $74.81 524 Sets 2574 Sets Overheads In Sleeves 1 Set $103.29 524 Sets 2574 Sets Process Tamer: Complete Instructor Kit 1 Kit $1,743.63 224 Kits 2574 Kits Instructor Manual 1 Manual $757.10 524 Manuals 2574 Manuals Participant Workbooks 20/pkg $369.57 524 Pkg 2574 Pkg Overheads In Sleeves 1 Set $464.34 524 Sets 2574 Sets Process Improvement Kits 5 Kits $151.62 524 Kits 2574 Kits Flow Chart Templates 10/pkg $9.48 524 Pkg 2574 Pkg Plastic Drivers 20/pkg $18.95 524 Pkg 2574 Pkg  The following labor category descriptions, minimum education, and minimum experience requirements are hereby incorporated into the contract. Associate Consultant General Duties: Researches, writes, designs, coordinates new programs Provides support services to clients and contracts Completes initial design of material and presentation Edits, proofs program material Assists during program execution, consulting interventions and training sessions Follows up for details after client interviews Delivers off-the-shelf training packages Supports writing activities Education and Experience: Minimum bachelors degree. CPLP certification preferred. Proficient written and verbal communication skills. 5 years experience in consulting and training career. Five years working internally. Senior Consultant General Duties: Supports all contracts Conducts client interviews Researches material for consulting or training intervention Experienced in basic and advanced training and consulting material Subject matter expert in communication, leadership, strategic planning Work independently providing consulting/training interventions within a company/ organization wide consulting contract Implements corporate strategic initiatives Provides consulting/training interventions within a company/organization wide consulting contract under the direction of Project Manager or Partner Education and Experience: Minimum Masters degree. CPLP certification preferred. 5 years experience in consulting or training career. Five years plus experience working internally. Experienced in basic and advanced training and consulting material. Expert in communication, leadership, strategic planning. Subject matter expert in at least one key area. Works independently. Has published articles. Project Manager General Duties: Manages contracts under $1 million Markets to small and medium size corporations and government agencies Conducts initial intervention: develop client interviews and research criteria Designs materials, training Designs surveys and questionnaires Designs mentoring programs, leadership development programs, talent management efforts Coaches senior leadership Conducts team building sessions Organizes, coordinates, evaluates client interventions Determines success criteria, follow up efforts Responsible for quality of work provided to client Has on-site field decision making authority Leads implementation of corporate strategic initiatives Education and Experience: Masters degree. 10 or more years experience. Professional recognition and achievement in related professional associations. Professional experience and expertise in specific industry. Five years plus working internally. Has published articles or books. Partner General Duties: Corporate owner Leads at least one market area Manages contracts over $1 million Lead client negotiator Manages client relations Designs certification efforts Responsible for development of ebb associates employees Responsible for providing strategic expertise to customers Responsible for continuing to provide state-of-the-art methods to customers Designs client corporate strategic initiatives Delivers services to CO, CEO, and President level clients Coaches individuals in the clients executive suite Education and Experience: Prefer Ph. D. Minimum masters degree with additional course work and/or certification. Minimum 20 years experience. Deep experience in specific industry and broad experience in various areas. Has published several books.     ebb associates inc   PAGE 20 box 8249 norfolk va 23503 757/588-3939 ebb associates inc MOBIS Price List Contract Number GS-23F-8007H SIN: 874-1/RC: Integrated Consulting Services SIN: 874-4/RC: Training Services SIN: 874-5/RC: Ancillary Supplies/Services Supplement No. 2 (Effective Jan. 7, 2002) ebb associates inc box 8249 Norfolk, va 23503 757/588-3939 phone 757/480-1311 fax  HYPERLINK mailto:elaine@ebbweb.com elaine@ebbweb.com www.ebbweb.com  (:g P m t v  0 ; > L X [ 򽶲sssssogh0'CJaJh0'hCJOJQJ^JaJhfPCJOJQJ^JaJhXCJOJQJ^JaJ hfP5CJOJQJ\^JaJh-ahfP hfP5\ hfP5CJ$OJQJ\^JaJ$jh4UmHnHuhfP5OJQJ\^JhfPmHnHujhvUmHnHu&&'(O P w y    L >]L^ `>   L@ ]L^@    L@ d]L^@  h@ ^@ `$a$" >p@ P !$`'0*-/2p5@8 ! = > [ ] * 1 3 x  h@ ^@ `  P@ ^@  & F   L]Lgd gd0'   L]L   L@ ]L^@    L >]L^ `>  ( ) / 3 E x νߑra߃PaB;7hfP hfP5\hfPCJOJQJ^JaJ h h CJOJQJ^JaJ h hfPCJOJQJ^JaJ h h0'CJOJQJ^JaJhCJOJQJ^JaJ&h h0'5CJOJQJ\^JaJ hphfP hrm1h0'CJOJQJ^JaJ hrm1hCJOJQJ^JaJ h0'5CJOJQJ\^JaJ 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