ࡱ>  bjbjAA :++B#####$$$8F$l%\$$),:---F.\0V1\Ή> $>0u#1F.F.110##--4:::1#-#-8:1Ή::fvr-Q8 : We received your intent to file on . You indicated you would like to file a claim for . If your completed application is received within one year from the date that your intent to file was received and we decide that you are entitled to VA benefits, we may be able to compensate you from the date we received your intent to file. If your completed application is not received within one year from the date that your intent to file was received and we decide that you are entitled to VA benefits, we can only compensate you from the date we received your completed application. What Should You Do? If Then insert The intent to file includes compensation In order for us to begin processing your claim for compensation, you must complete, sign, and return a VA Form 21-526EZ, Application for Disability Compensation and Related Compensation Benefits. You may also submit your claim through eBenefits. For more information regarding eBenefits, please see below. The intent to file includes pension In order for us to begin processing your claim for pension, you must complete, sign, and return a VA Form 21-527EZ, Application for Pension. The intent to file includes survivor benefits In order for us to start processing your claim, you must complete, sign, and return a VA Form 21-534EZ, Application for DIC, Death Pension, and/or Accrued Benefits. We will take no further action until we receive your completed application. To locate the appropriate form(s), please visit the following website:  HYPERLINK "http://www.va.gov/vaforms" www.va.gov/vaforms. What is eBenefits? eBenefits provides electronic resources in a self-service environment to Servicemembers, Veterans, and their families. Use of these resources often helps us serve you faster! Through the eBenefits website you can: % Submit claims for benefits and/or upload documents directly to the VA % Request to add or change your dependents % Update your contact and direct deposit information and view payment history % Request a Veterans Service Officer to represent you % Track the status of your claim or appeal % Obtain verification of military service, civil service preference, or VA benefits % And much more! Enrolling in eBenefits is easy. Just visit  HYPERLINK "http://www.eBenefits.va.gov" www.eBenefits.va.gov for more information. If you submit a claim in the future, consider filing through eBenefits. Filing electronically, especially if you participate in our fully developed claim program, may result in a faster decision than if you submit your claim through the mail. If You Have Questions or Need Assistance Thank you, Regional Office Director Enclosure(s): Where to Send Your Written Correspondence cc:  i. Handling an Incomplete ITFUpon receipt of an incomplete ITF via mail, use the following table to determine the next action If the claimant...Then ...cannot be identifiedfollow unidentifiable mail procedures.can be identified but does not identify benefit soughtattempt to contact the claimant via telephone development. If the claimant cannot be reached, document the call on VA Form 27-0820 place in the claims folder, and input the available ITF data into SHARE.can be identified but the form was not signedinput the available ITF data in SHARE. Note: The incomplete ITF data entered into the corporate database through SHARE will trigger a batch letter process from HINES informing the Veteran of the following an incomplete ITF was received which required information was missing VA cannot accept the incomplete ITF, and requirements for submitting a complete ITF and/or claim. Note: An incomplete ITF has no bearing on assignment of an effective date. See HYPERLINK "http://www.warms.vba.va.gov/regs/38CFR/BOOKB/PART3/S3_155.DOC"38 CFR 3.155(b). Important: The SHARE ITF functionality will be deployed in April 2015. Prior to this deployment, there is no method for entering ITF data will into the system of record. Upon receipt of an incomplete ITF prior to April 11, 2015, follow the steps below to process and track incomplete ITFs. StepAction1Establish an EP 400-Correspondence, with a date of claim as the date the incomplete ITF was received by VA.2In Modern Award Processing-Development (MAP-D), create a generic, subsequent contact letter, and replace the system generated text with the text in the Incomplete ITF Letter shown in  HYPERLINK "M21-1%20III.ii.2.D.1.j" M21-1 III.ii.2.D.1.j.3Create a Custom Tracked Item with a description of Incomplete ITF and a 30 day suspense date.4Associate the letter with the Veterans claim folder.5When the 30 day suspense has expired, enter the incomplete ITF data into SHARE.6Clear the EP 400 used to track receipt of the incomplete ITF. j. Exhibit: Incomplete ITF LetterSee the example Incomplete Intent to File letter language below: Dear : We received your VA Form 21-0966, Intent to File a Claim for Compensation and/or Pension, or Survivors Pension and/or DIC, however, it was incomplete. Your intent to file notice was incomplete because: Without this information we are unable to accept your intent to file. What Should You Do? In order for us to begin processing your claim, you must submit an application for benefits. If you do not feel ready to submit your claim, you may also submit a new intent to file identifying the general benefit(s) you are seeking. If a completed application is received within one year from the date that a complete intent to file is received and we decide that you are entitled to VA benefits, we may be able to compensate you from the date we received your complete intent to file. If you intend to file for compensation In order for us to begin processing your claim for compensation, you must complete, sign, and return a VA Form 21-526EZ, Application for Disability Compensation and Related Compensation Benefits. You may also submit your claim through eBenefits. For more information regarding eBenefits, please see below. If you intend to file for pension, In order for us to begin processing your claim for pension, you must complete, sign, and return a VA Form 21-527EZ, Application for Pension. If you intend to file for survivors pension and/or dependency and indemnity compensation (DIC), In order for us to start processing your claim, you must complete, sign, and return a VA Form 21-534EZ, Application for DIC, Death Pension, and/or Accrued Benefits. If you would like to submit a new intent to file, you may do so using one of the following methods: Visit  HYPERLINK "http://www.ebenefits.va.gov/" eBenefits.va.gov and initiate an application for benefits (compensation only). This will protect your date of claim similar to VA Form 21-0966, Intent to File a Claim for Compensation and/or Pension, or Survivors Pension and/or DIC. Call us at 1-800-827-1000 to submit an intent to file over the telephone. If you use a Telecommunications Device for the Deaf (TDD), the Federal number is 711. Complete, sign, and return a VA Form 21-0966, Intent to File a Claim for Compensation and/or Pension, or Survivors Pension and/or DIC. We will take no further action until we receive your completed application for benefits or a complete intent to file. To locate the appropriate form(s), please visit the following website:  HYPERLINK "http://www.va.gov/vaforms" www.va.gov/vaforms. What is eBenefits? eBenefits provides electronic resources in a self-service environment to Servicemembers, Veterans, and their families. Use of these resources often helps us serve you faster! Through the eBenefits website you can: % Submit claims for benefits and/or upload documents directly to the VA % Request to add or change your dependents % Update your contact and direct deposit information and view payment history % Request a Veterans Service Officer to represent you % Track the status of your claim or appeal % Obtain verification of military service, civil service preference, or VA benefits % And much more! Enrolling in eBenefits is easy. Just visit  HYPERLINK "http://www.eBenefits.va.gov" www.eBenefits.va.gov for more information. If you submit a claim in the future, consider filing through eBenefits. Filing electronically, especially if you participate in our fully developed claim program, may result in a faster decision than if you submit your claim through the mail. If You Have Questions or Need Assistance Thank you, Regional Office Director Enclosure(s): Where to Send Your Written Correspondence cc:  k. How to Enter ITF DataFollow the steps below to create a new ITF entry. StepAction1Open VA Form 21-0966 in the Centralized Mail portal2Identify the claimant on the form3Type the claimants file number in the search bar and open the VBMS profile4Click the Veteran drop-down menu and select Intent To File  5Click the Create New Intent to File button located in the left upper corner.  EMBED PBrush  Note: The information above represents a fictional individual.6Only one ITF per benefit can be entered in VBMS at a time. Complete the fields marked by a red asterisk.  Benefits Sought: (single selection, as identified on the form) Received Date: (indicated by VA date stamp) Source: (intake method)7Enter ITF data for another benefit if necessary (ex. the claimant selected both Compensation and Pension on VA Form 21-0966).8Review ITF data for accuracy  9Upload the document from the Centralized Mail portal to the claims folder. Note: Correct improperly entered ITF data by following the procedures outlined in HYPERLINK "http://www.benefits.va.gov/WARMS/docs/admin21/m21_1/mr/part3/subptii/ch02/M21-1MRIII_ii_2_SecD.doc"M21-1, Part III, subpart i, 2.D.1.l. l. Requesting Correction of Improperly Entered ITF DataSubmit a trouble ticket to the National Service Desk (NSD) to request correction of improperly entered ITF data following the steps below. StepAction1Open Outlook and create a new email2Address the email to NSD Solution Center ( HYPERLINK "mailto:itsc@va.gov" itsc@va.gov)3Enter Correction of ITF data as the subject of the email4In the body of the email, describe the data that needs to be corrected and the claimants identifying information.5Sign/encrypt the email and send6Enter a note in MAP-D or VBMS Example: The information below represents a fictional individual   m. Intent to File StatusThe ITF status will be displayed in SHARE and Veterans Benefits Management System. Use the table below for reference  StatusDescriptionActiveA complete ITF is received from the claimant. The active period extends for a full year from the date the ITF was received or until a complete claim has been received.DuplicateAn ITF is received while an active ITF for the same benefit is pending.IncompleteAn ITF is received that did not identify one or more of the following elements Claimant identification Benefit sought, and Signature from authorized individualExpiredClaimant did not submit a complete claim for the benefit sought within one year of submitting the ITF.Claim ReceivedClaimant submits complete claim for the same benefit sought on the ITF, within the one year active period. n. Handling an Unsigned, Application for BenefitsFollow the steps in the table below upon receipt of an unsigned application for benefits for original claims received prior to March 24, 2015, and all claims received on or after March 24, 2015 StepAction1Make a copy of the application and place the copy in the claims folder unless a copy already exists in the claimants electronic claims folder (eFolder).2Return the application to the claimant. Inform the claimant that in order to establish potential entitlement to benefits from the date VA initially received the unsigned application, he/she must sign and return the application within one year of the date VA sent it back for a signature. Exceptions: VA accepts an electronic signature in lieu of a handwritten signature when a claimant submits an application through VONAPP or VONAPP Direct Connect (VDC). When a power of attorney (POA) submits an original application for benefits through VDC on a claimants behalf, the POA must complete the checkmark solution described in the Transformation Initiatives and Pilots (TIP) sheet titled  HYPERLINK "http://vbacodmoint1.vba.va.gov/bl/21/Transformation/docs/Power%20of%20Attorney%20Submission%20in%20SEP.docx" Power of Attorney Submission in SEP, or download a copy of the signature page associated with the application obtain the claimants handwritten signature on the signature page, and upload the signature page into VDC. Reference: Follow the procedures in HYPERLINK "imi-internal:M21-1MRIII.ii.1.A.3.c"M21-1, Part III, Subpart ii, Chapter 1, Section A.3.c for processing claims received through VONAPP or VDC. PRIVATE INFOTYPE="PRINCIPLE"  o. When to Place an Original Claim Under EP ControlDo not establish end product (EP) control for an original claim until receipt of a signed application. Note: See the exceptions under Step 2 of the procedure described in HYPERLINK "imi-internal:M21-1MRIII.ii.2.D.15.d"M21-1, Part III, Subpart ii, 2.D.15.d. p. Acceptability of Obsolete Forms and ApplicationsAccept an obsolete form as a complete claim, if it is a properly completed and signed form or application appropriate to the requested benefit, even if the form or application is now obsolete. If the obsolete form or application does not contain information required on the current version of the form or application, undertake development to obtain the information from the claimant. Reference: For more information about obsolete forms, see HYPERLINK "imi-internal:M21-1MRIII.ii.2.B.8.b"M21-1, Part III, Subpart ii, 2.B.8.b. 2. Claims Not Filed on the Prescribed Form and Claims Made by Telephone  PRIVATE INFOTYPE="OTHER"  IntroductionThis topic contains information about  HYPERLINK \l "_a.__Claims" original claims not filed on the prescribed form before March 24, 2015, requests for benefits not filed on the prescribed form on or after March 24, 2015, Request for Application Letter language,  HYPERLINK \l "_b.__Claims" claims made by telephone before March 24, 2015, and claims made by telephone on or after March 24, 2015. Change DateMarch 24, 2015 PRIVATE INFOTYPE="PROCEDURE"  a. Original Claims Not Filed on the Prescribed Form Before March 24, 2015Consider an original claim not filed on the prescribed form before March 24, 2015 an informal claim. Upon receipt of an original claim not filed on the prescribed form, make a copy of the form and place the copy in the claims folder unless a copy already exists in the claimants eFolder. send the claimant the correct form inform the claimant that in order to establish potential entitlement to benefits from the date of receipt of the informal claim, he/she must complete and return the correct form within one year of the date VA sent it, and do not place the issue under EP control. References: For a list of forms claimants must use to file an original claim for disability compensation or pension, see  HYPERLINK "imi-internal:M21-1MRIII.ii.2.B.6.a" M21-1, Part III, Subpart ii, 2.B.6.a, or death benefits, see  HYPERLINK "imi-internal:M21-1MRIII.ii.2.C.9.b" M21-1, Part III, Subpart ii, 2.C.9.b. b. Requests for Benefits Not Filed on the Prescribed Form On or After March 24, 2015Consider a request for benefits not filed on an appropriate prescribed form on or after March 24, 2015 a request for application. Upon receipt of a request for application, ensure the request for application is associated with the Veterans claim folder, establish an EP 400 with the date of claim as the date the request for application was received, and with the appropriate claim label, Request for Application (compensation) PMC Request for Application (pension/DIC) send the claimant the Request for Application Letter which instructs the claimant which forms they will need to submit to formalize their claim, ensure that the EP 400 is cleared once the Request for Application Letter is sent to claimant.  c. Exhibit: Request for Application LetterSee the example Request for Application Letter language shown below: Dear < CLAIMANT first and last name>: We received your correspondence indicating that you would like to file a claim for benefits. VA regulations now require all claims to be submitted on a standardized form. What Should You Do? In order for us to begin processing your claim, you must submit an application for benefits. If you do not feel ready to submit your claim, you may also submit an intent to file identifying the general benefit(s) you are seeking. If a completed application is received within one year from the date that a complete intent to file is received and we decide that you are entitled to VA benefits, we may be able to compensate you from the date we received your complete intent to file. What Should You Do? If you intend to file for compensation, In order for us to begin processing your claim for compensation, you must complete, sign, and return a VA Form 21-526EZ, Application for Disability Compensation and Related Compensation Benefits. You may also submit your claim through eBenefits. For more information regarding eBenefits, please see below. If you intend to file for pension, In order for us to begin processing your claim for pension, you must complete, sign, and return a VA Form 21-527EZ, Application for Pension. If you intend to file for survivors pension and/or dependency and indemnity compensation (DIC), In order for us to start processing your claim, you must complete, sign, and return a VA Form 21-534EZ, Application for DIC, Death Pension, and/or Accrued Benefits. If you would like to submit an intent to file, you may do so using one of the following methods: Visit  HYPERLINK "http://www.ebenefits.va.gov/" eBenefits.va.gov and initiate an application for benefits (compensation only). This will protect your date of claim similar to VA Form 21-0966, Intent to File a Claim for Compensation and/or Pension, or Survivors Pension and/or DIC. Call us at 1-800-827-1000 to submit an intent to file over the telephone. If you use a Telecommunications Device for the Deaf (TDD), the Federal number is 711. Complete, sign, and return VA Form 21-0966, Intent to File a Claim for Compensation and/or Pension, or Survivors Pension and/or DIC, and identify the general type of benefit for which you intend to file a claim. We will take no further action until we receive your completed application for benefits or complete intent to file. To locate the appropriate form(s), please visit the following website:  HYPERLINK "http://www.va.gov/vaforms" www.va.gov/vaforms. What is eBenefits? eBenefits provides electronic resources in a self-service environment to Servicemembers, Veterans, and their families. Use of these resources often helps us serve you faster! Through the eBenefits website you can: % Submit claims for benefits and/or upload documents directly to the VA % Request to add or change your dependents % Update your contact and direct deposit information and view payment history % Request a Veterans Service Officer to represent you % Track the status of your claim or appeal % Obtain verification of military service, civil service preference, or VA benefits % And much more! Enrolling in eBenefits is easy. Just visit  HYPERLINK "http://www.eBenefits.va.gov" www.eBenefits.va.gov for more information. If you submit a claim in the future, consider filing through eBenefits. Filing electronically, especially if you participate in our fully developed claim program, may result in a faster decision than if you submit your claim through the mail. If You Have Questions or Need Assistance Thank you, Regional Office Director Enclosure(s): Where to Send Your Written Correspondence cc:  d. Claims Made by Telephone Before March 24, 2015Consider an original claim made by telephone before March 24, 2015 an informal claim. Example: A telephone call from a claimant indicating intent to apply for benefits, documented on VA Form 27-0820, Report of General Information, is acceptable as an informal claim for the purpose of establishing a potential date of entitlement to benefits if received prior to March 24, 2015. Follow the steps in the table below to handle a claim made by telephone. StepAction1Verify the identity of the person providing the information by telephone by asking for the claimants Social Security number (SSN) date of birth, or any other information that might help to establish identity. Notes: If the caller is unable to furnish this information, or if the persons identity remains questionable, complete development by letter. A parent or guardian may file a claim by telephone on behalf of a claimant who is a minor. Per HYPERLINK "http://www.warms.vba.va.gov/regs/38CFR/BOOKB/PART3/S3_155.DOC"38 CFR 3.155, the following persons may also file a claim by telephone on behalf of a claimant: any appointed representative, such as an attorney, agent, or Veterans service organization, or a member of Congress.2Send the appropriate application to the claimant or fiduciary. Inform the claimant or fiduciary that in order to establish potential entitlement to benefits from the date VA received the telephone call (informal claim), he/she must return the signed and completed application within one year of the date VA sent it. 3. Incomplete Applications and Lost Claims  PRIVATE INFOTYPE="OTHER"  IntroductionThis topic contains information on incomplete applications and lost claims, including  HYPERLINK \l "_a.__Identifying" identifying an incomplete application  HYPERLINK \l "_b.__Handling" handling an incomplete application  HYPERLINK \l "_c.__Identifying" identifying lost claims, and  HYPERLINK \l "_d.__Handling_1" handling a lost claim. Change DateOctober 9, 2014 PRIVATE INFOTYPE="PRINCIPLE"  a. Identifying an Incomplete ApplicationConsider an application incomplete if it is signed but the claimant has not provided all the information described in  HYPERLINK "imi-internal:M21-1MRI.1.B.3.a" M21-1, Part I, 1.B.3.a. Reference: For more information about the criteria for a substantially complete application, see HYPERLINK "http://www.warms.vba.va.gov/regs/38CFR/BOOKB/PART3/S3_159.DOC"38 CFR 3.159(a)(3). PRIVATE INFOTYPE="PROCEDURE"  b. Handling an Incomplete ApplicationFollow the instructions in  HYPERLINK "imi-internal:M21-1MRI.1.B.3.b" M21-1, Part I, 1.B.3.b upon receipt of an incomplete application. Note: If review of an incomplete application reveals that additional evidence exists that could be relevant to the corresponding claim, simultaneously ask the claimant to provide both the additional evidence and the information that is missing from the application. Example: If a claimant submits an incomplete application that references medical treatment for a disability, provide the claimant with VA Form 21-4142, Authorization for Release of Information for completion, and ask the claimant to submit the treatment records, and provide the information that is missing from his/her application. c. Identifying Lost ClaimsIdentify lost claims through review of diaries in the pending issues in the VETSNET Operations Reports (VOR), and Modern Award Processing-Development (MAP-D) system. Consider a claim lost if there is an electronic record (in Share, MAP-D, Virtual VA, or VBMS) of a pending claim but the claims folder or eFolder contains no documents related to the claim. PRIVATE INFOTYPE="PROCEDURE"  d. Handling a Lost ClaimFollow the steps in the table below upon identification of a lost claim. StepAction1Ask any employee having knowledge of the facts surrounding the claim, including the date VA received it, to prepare a signed statement containing this and any other relevant information for retention in the claims folder or eFolder. Note: The employee referenced in the above paragraph would include the employee responsible for creating the electronic record referenced in  HYPERLINK "imi-internal:M21-1MRIII.ii.2.D.17.c" M21-1, Part III, Subpart ii, 2.D.17.c. It might also include any employee who has taken action on the claim and remembers relevant details about it.2Ask the employees supervisor to sign the statement.3Establish EP 400.4Send a letter to the claimant informing the claimant that his/her claim was lost, requesting that the claimant submit another application as evidence of his/her intent to file a claim, and the scope of the claim, and notifying the claimant that if the requested evidence is not furnished within one year after the date of the letter, the claim may be considered abandoned under the provisions of  HYPERLINK "http://www.benefits.va.gov/warms/docs/regs/38CFR/BOOKB/PART3/S3_158.DOC" 38 CFR 3.158.5Clear the EP 400 after sending the letter.6If the EP that was controlling the lost claim is still pending, cancel it. Note: If, within one year of the date of the letter referenced in Step 4, a claimant resubmits a claim that VA lost, use the date of receipt of the initial (lost) claim as the date of claim when reestablishing EP control. Otherwise, use the date of receipt of the resubmitted claim. 4. Claims Based on Reports of Examination or Hospitalization  PRIVATE INFOTYPE="OTHER"  IntroductionThis topic contains information on claims based on reports of examination or hospitalization, including  HYPERLINK \l "_a.__Generation" generation of VA Form 21-8358, Notice to Department of Veterans Affairs of Admission to Uniformed Services Hospital  HYPERLINK \l "_b.__Accepting" accepting a report of examination or hospitalization as a claim if the examination or hospitalization occurred prior to March 24, 2015, notice of a report of examination or hospitalization occurring on or after March 24, 2015,  HYPERLINK \l "_c.__Action" action to take upon receipt of VA Form 21-8358,  HYPERLINK \l "_d.__Establishing" establishing a claim based on VA medical treatment prior to March 24, 2015,  HYPERLINK \l "_e.__Accepting" accepting evidence of examination or hospitalization occurring prior to March 24, 2015, and  HYPERLINK \l "_e.__Accepting" accepting evidence of examination or hospitalization occurring on or after March 24, 2015. Change Date March 24, 2015 PRIVATE INFOTYPE="PROCEDURE"  a. Generation of VA Form 21-8358Veterans who are admitted to uniformed services hospitals are asked if they ever filed a claim for compensation or pension with VA. If the Veteran has ever filed a claim for compensation or pension, the hospital completes VA Form 21-8358, Notice to Department of Veterans Affairs of Admission to Uniformed Services Hospital, and sends one copy of the form to the regional office (RO) having custody of the Veterans claims folder. Notes: If the RO having custody of the Veterans claims folder is unknown, the hospital will send a copy of VA Form 21-8358 to the nearest RO. Hospitals will not send notification of outpatient treatment and admissions that are solely for the purpose of examination. b. Accepting a Report of Examination or Hospitalization as a Claim if the Examination or Hospitalization occurred prior to March 24, 2015Evidence of examination or hospitalization in a VA or uniformed services health care facility occurring before March 24, 2015 is an informal claim for an increased disability rating for a service-connected disability, or pension, when entitlement to pension was previously denied based on the absence of evidence of permanent and total disability. Note: A notice of hospitalization may not suffice as an informal claim if a Veteran with (a) service-connected disability(ies) is hospitalized for a disability for which service connection has not been established. PRIVATE INFOTYPE="PROCEDURE"  c. Notice of a Report of Examination or Hospitalization Occurring On or After March 24, 2015Notice of examination in a VA or uniformed services health care facility occurring on or after March 24, 2015 is not a claim. The date of examination will be considered for effective date purposes if a complete claim or intent to file is received within one year from the date of examination or hospitalization for the following: a claim for an increased disability evaluation received for one or more conditions treated as part of the examination or hospitalization, or pension, when entitlement to pension was previously denied based on the absence of evidence of permanent and total disability. Notice of hospitalization in a VA or uniformed services health care facility occurring on or after March 24, 2015 will be accepted as a prescribed form for Paragraph 29 or 30 benefits. d. Action to Take Upon Receipt of VA Form 21-8358Follow the instructions in HYPERLINK "imi-internal:M21-1MRIII.iii.1.C.15"M21-1, Part III, Subpart iii, 1.C.15 and HYPERLINK "imi-internal:M21-1MRIII.iii.1.C.16"16 upon receipt of VA Form 21-8358.  PRIVATE INFOTYPE="PROCEDURE"  e. Establishing a Claim Based on VA Medical Treatment Prior to March 24, 2015Per HYPERLINK "http://www.warms.vba.va.gov/regs/38CFR/BOOKB/PART3/S3_400.DOC"38 CFR 3.400(o), the effective date of an increase in compensation can be the earliest date on which the evidence shows that an increase in disability has occurred, if a claim is received within one year of this date. Follow the steps in the table below if the VA medical evidence shows treatment prior to March 24, 2015 for a service-connected disability, or manifestations of a service-connected disability. Important: If VA medical evidence shows treatment on or after March 24, 2015, do not establish an EP to control receipt of this evidence. Ensure the evidence is associated with the beneficiarys claim folder, as this evidence may be utilized for effective date purposes, if a formal claim is received within one year of the date of treatment.  StepAction1Accept the date of admission for treatment for a service-connected disability as the date of claim for increased evaluation.2Establish and maintain control of the claim. f. Accepting Evidence of Examination or Hospitalization Occurring Prior to March 24, 2015Follow the steps in the table below to accept evidence for a claim that specifies the benefit sought, and is received within one year of treatment. StepAction1Accept evidence of examination or hospitalization at a VA or uniformed services health care facility as an informal claim.2Liberally interpret reasonable probability of a valid claim.3If there is the probability of a valid claim, refer the claim for development.4Establish and maintain control of the claim.  ADDIN \* MERGEFORMAT  ADDIN \* MERGEFORMAT  ADDIN \* MERGEFORMAT  ADDIN \* MERGEFORMAT  g. 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On May 1, 2016, the Veteran submits a claim for an increase in diabetes mellitus type 2. Date of claim is May 1, 2016 Effective date of increase is June 10, 2015 Example 2: Veteran is service connected for diabetes mellitus type 2 at 10% due to a restricted diet. VA Medical Center (VAMC) treatment report dated June 10, 2015 shows physician prescribed oral medication as part of the diabetic treatment plan. On March 1, 2016, the Veteran submits an ITF for compensation benefits. On September 20, 2016, the Veteran submits a claim for an increase in diabetes mellitus type 2. Date of claim is September 20, 2016 Active ITF date is March 1, 2016 Effective date of increase is June 10, 2015 Reason: An ITF for compensation benefits was received within one year of the treatment warranting an increased evaluation. The Veteran submitted a complete compensation claim within a year of the VA receiving the active ITF.      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