ŠĻą”±į>ž’ 3Æž’’’954’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’ž’ą…ŸņłOh«‘+'³Ł0„˜øÄŲäō  4 @ L Xdlt|äSUPPLY CHAIN PROCESS: UPP RISNERCDAINISNNormalDArthur Andersen6thMicrosoft Word 8.0S@Č@ŚFŸ÷½@2_/Åö½@˜KŽ÷½ K“)906-11D2-A748-ACBD04794876}q ,@øĢENšž’ÕĶ՜.“—+,ł®DÕĶ՜.“—+,ł®T hpŒ”œ¤ ¬“¼Ä Ģ ļäAndersen WorldwideX3j SUPPLY CHAIN PROCESS: Title˜ 6> _PID_GUIDäAN{BCB485AB-3906-11D2-A748-ACBD04794876}q ,@øĢENšOverall Inventory TurnsAnnual cost of goods sold (company info) ( average total inventory (12)Raw Materials Inventory Turns (manufacturing companies only)Annual cost of raw materials purchased (3) ( average raw material inventory (13)Work-in-Process Inventory Turns (manufacturing companies only)(Annual cost of raw materials purchased (3) + Annual cost of conversion (4)) ( average work in process inventory (14)Finished Goods Inventory Turns Annual cost of goods sold (company info) ( average finished goods inventory (15)Percentage of safety stockAverage safety stock (16) ( total inventory (12)Purchase operating expense dollars as a percent of supply chain purchase dollarsPurch operating expense dollars (21) ( supply chain purchase dollars (2)Purchase order cycle time (in days for purchasing department and excludes supplier lead time)Average amount of time (in days) elapsed from point of intention to place order to receipt of order by vendor (32)Supplier lead timeAverage amount of time (in days) elapsed from point of order to delivery (32)Supplier on-time deliveryPercentage of orders supplier delivers on scheduled due date (34)Percent of transactions processed via procurement card Total value of transactions via procurement card (5) ( total value of supply chain transactions processed (2)Percent of transactions handled under blanket contract Value of transactions handled under blanket contract (6) ( total value of supply chain transactions processed (2)Percent of transactions handled through “one time” purchase ordersValue of transactions handled under purchase order (7) ( total value of supply chain transactions processed (2)Value of purchases per buyer/purchasing agentValue of transactions processed by purchasing department (9) ( # of buyer/purchasing agents (20)Percent of transactions processed electronically Value of transactions processed electronically (8) ( total value of supply chain transactions processed (2)Percent of total transactions handled by the purchasing department Total value of transactions processed by the purchasing department (9) ( total value of transactions processed (1) Quality of Receipts$ amount of rejected items (10) ( $ amount of supply chain ordered items (2)Receipt ShortageTotal $ amount of shorted items (11) ( $ amount of supply chain ordered items (2)Inventory risk Total $ written off due to obsolescence (17) ( total $ inventory (12)Warehouse Damage/Shrink$ amount of product disposed of due to damage & spoilage (18) ( $ amount of inventory (12) Purchasing dept employees as a percent of company employees # purchasing employees (19) ( total # of company employees (company info)Purchasing operating expense dollars as a percent of COGS dollars Purchasing operating expense dollars (21) ( COGS dollars (company info)Purchase dollars per purchasing dept employee Supply chain purchase dollars (2) ( # purchasing dept employees (19)Purchase dollars per buyer/purchasing agent Supply chain purchase dollars (2) ( # of buyer/purchasing agents (20)Labor cost as a percent of purchase dollarsTotal labor cost of buyers/purchasing agents (22) ( Supply chain purchase dollars (2)Average annual training hours per professional purchasing employee Total training hours (23) ( # buyers/purchasing agents (20)# of SKUs per purchasing department employeeTotal # SKUs (24) ( # purchasing department employees (19)# of SKUs per buyer/purchasing agentTotal # SKUs (24) ( # buyer/purchasing agents (20)Percent of SKUs accounting for 80% of sales dollarsSort items by total dollars sold in descending order. Add totals for each item until grand total = 80% of sales dollars. Count the number of distinct items in the above calculation (25) ( total # SKUs (24)Average dollar value of inventory per purchasing employeeTotal inventory (12) ( # purchasing department employees (19)Percent active suppliers# active suppliers (27) ( total number of suppliers (26)Active suppliers per purchasing dept employee # active suppliers (27) ( # purchasing dept employees (19)Active suppliers per buyer/purchasing agent # active suppliers (27) ( # buyers/purchasing agents (20)Purchase dollars spent per active supplier Supply chain purchase dollars (2) ( # active suppliers (27)Purchasing operating expense dollars per active supplier Purchasing operating expense (21) ( # active suppliers (27)Percent of key suppliers accounting for 80 percent of purchase dollars # of key suppliers accounting for 80 percent of purchase dollars (28) ( # total active suppliers (27)Percent of key suppliers visited annually# of key suppliers visited annually (29) ( # of active suppliers (27)Percent of active suppliers that are certifiedTotal number of suppliers formally certified (30) ( Total number of active suppliers (27)Percent of goods purchased from certified suppliersTotal dollars purchased from certified suppliers (31) ( Supply chain purchase dollars (2) What is the annual scrap expense?What is the WIP inventory turns?(Cost Of Goods Sold / Average WIP) over the last 12 monthsWhat is the average production cycle time? Weighted by the number of units producedWhat is the average actual-to-theoretical production cycle time?Weighted by the number of units produced (Production time + queuing time + other delays) / Productive processing per unitWhat is the productive processing time per dollar cost of goods sold?What percent of production orders is rescheduled? Averaged across last year (Number of production orders produced as per plan at the beginning of a week /Number of production orders produced)What is the average monthly overtime for direct laborers (hours)?What is the average monthly overtime expense for direct laborers ($)?How many days of sales does your average production run cover? Cross Docking UtilizationPallet x-docked / Shipped PalletsProductivity at receiving - receiptsDaily receipts / Daily hours at receiving (excluding breaks). Help understand receiving capacity.Productivity at receiving - palletsDaily pallet received / Daily hours at receiving (excluding breaks)Damaged goods receivedDamaged goods received ($) / Total receipts ($). Help understand non added value activities at receiving.Average delay before putawayThe average time received goods stay on docks before the putaway activity begin. This measure could be difficult to compute in most companies. If the case use manager feeling. Average (putaway date – receiving date).Productivity at pickingDaily picked lines / Daily hours at picking (excluding breaks) OR Daily picked cases / Daily hours at picking (excluding breaks)“SCRATCHES” ratioThe number of time in a day where the packing slip indicates that stock is available but real inventory is zero. # of lines for which no stock is available, but packing slip indicates at least 1 item available / Total picked lines Note: To be evaluated with the annual inventory check reportGoods damaged at picking# of cases damaged at picking / picking cases. Allows correlation computation between productivity and quality. Often, picking productivity is correlated with a high damaged goods ratio.Loading productivity - palletsDaily loaded pallet (cs) / Daily hours at shipping (excluding breaks)Loading productivity - trucksDaily trucks loaded / Daily hours at shipping (excluding breaks)Customer Service MetricsErrors at picking# of picking errors / # of lines (cases) picked. Allows correlation computation between productivity and quality. Often, picking productivity is correlated with a high error ratio.Fill rates Orders filled complete Lines filled complete Cases filled complete # of orders completely filled / Total orders # of lines completely filled / Total lines # of cases shipped / Total ordered cases Used to evaluate the impact on productivity. A 50% lines filled complete ratio implies a huge opportunity to improve (picking density)Delayed orders # of orders that do not meet the customer request date / # of orders. Help analyze planning quality.Average credit issuing timeAverage time for a customer to receive a credit from the time goods arrive at the warehouse to the time the credit is issued. Measure the performance of the reverse logistic.Completed orders lead-timeAverage elapsed time between the entry and the shipping of an order. A good indication of the degree of process optimization.Returned goods ratioReturned goods ($) / sales ($). The impact of reverse logisticsInventory MetricsInventory obsolescence ratioObsolete inventory ($) / Total inventory ($). Indicates opportunities for space utilization improvement.Inventory turnsInventory ($) / Sales ($), according to an ABC classification. Indicates potential for a better space utilization.Inventory accuracyTake the customer measure (if available) since all inventory measures are time consuming to compute. Potential improvement to increase productivity and quality.General Management MetricsWarehousing costsWarehousing costs (including management but excluding transportation) / salesCapacity UtilizationAnnual DC throughput (cu.ft) / Annual Capacity (cu.ft)Space Utilization Utilized cubic foot per available cubic foot Available cubic foot per available square foot Utilized cu.ft. = sum of all case volume in the DC Available cu.ft. = 80-85% of racks/shelves capacityTraining ratioTraining Expenses for the SBU / Salaries (excluding benefits). A good indicator for Non Quality Services. Transportation costs as a percent of sales revenueTotal annual transportation costs / annual sales revenueAverage transit timeTotal days transit time/total number of shipmentsOn-time Delivery PerformanceTotal number of shipments delivered on-time (on customer specified date or based on transit time)/ total number of shipmentsAverage cost per hundred weight ($/CWT) by modeTotal transportation costs by mode/ total shipment weight (lbs) by mode X 100Damaged ShipmentsPercentage of shipments with transportation related damages = Total number of shipments with damages / total number of shipments Average damages per shipment = total dollar value of damages / total number of damaged shipments Percentage of claims recovery = total value of claims filed / total amount of claims settlements receivedPrivate Fleet adjusted cost per mileAdjusted cost per mile = [cost per mile / (1 – empty mile %)]Freight CostsTotal freight costs / purchase order dollars What is the whole order fill rate?Customer order could have more than one item, and even if one item is not filled that order is deemed as an unfilled order. This metric equals (Number of perfect orders last year/Total number of orders last year)What is the order fill accuracy last year (in percentage)? Quantity Items Destination Price Total number of orders with quantity errors / Total number of orders Total number of orders with different items than ordered / Total number of orders Total number of orders sent to the wrong destination / Total number of orders Total number of orders with price different for the accepted price / Total number of ordersWhat is the average order receipt to order entry (complete) time?What is the average order entry completion to order ready for shipment cycle time?How long are returned materials stored before investigation or scrapping?Average time from receipts of RMA into the warehouse to removal by company or its associate. This is zero when returned materials are shipped directly to the investigating company.What is the Annual cost of obsolescence? Annual dollars lost from damages of a shipped product Annual return of goods cost Annual excess inventory write-off Annual Warranty costsWhat is the estimated order management cost? Creating customer order cost Order entry and maintenance cost Order fulfillment cost Customer invoicing and accounting costThese costs include wages, overtime, and benefits of order processing personnel, any software maintenance or annual license fees (but not capital expenditure such as hardware and software), supplies, and training. Rent, depreciation, allocated overheads should not be included.What is the average demand forecast error? (If each functional area has different forecast, obtain the forecast error for each of those forecasts)Please specify how this is calculated in your organization. What measures are maintained?What is your company’s inventory turns?Cost of goods sold / Average finished goods inventoryWhat percent of annual sales is through vendor managed inventory customers?What percent of sales is tracked through electronically linked sales information (POS)? SUPPLY CHAIN PROCESS: SOURCE DEFINITION: MetricComputation of Metrics Explanation/Metrics Definition - PAGE 1- SUPPLY CHAIN PROCESS: PRODUCE DEFINITION: MetricComputation of Metrics Explanation/Metrics Definition SUPPLY CHAIN PROCESS: STORE DEFINITION: MetricComputation of Metrics Explanation/Metrics Definition SUPPLY CHAIN PROCESS: TRANSPORTATION DEFINITION: MetricComputation of Metrics Explanation/Metrics Definition SUPPLY CHAIN PROCESS: SELL DEFINITION: MetricComputation of Metrics Explanation/Metrics Definition BCĖĢ€ōõTUäå  ¾ æ s t   „ ¦ k l Ļ Š 4 5   ” Š‹'(™š’“{|ŽßńņVW²³‰Šüżuv •–Ŗ«ŒŹ< H M V j!ƒ!…!ń!ż!" "ē%ł%ś%Ā'Ż'Ž'^)f)l6ƒ6üüüüüüüüüüüüüüüüüüüüüüüüüüüüüüüüüüüśųųōšųųķšōšėų>*CJ5CJ5CJ56 jøš]abŸ ńņ12Ø©ÉŹöńń¾@µńń¾ÜØńń¾ŠŸńń¾< & F„ī’$ & F„:’$ Ę € & F„”’$3$$–l”P4ÖFŒ V$ Ö  „Ū$ & F„¢$abŸ ńņ12Ø©ÉŹ89kl¾æ ghŪÜļš>?YZœžŸ ”ŁŚŪJ K ƒ „ … ÷ ų ; < ¬ ­ Ū Ü > ? ś÷÷õķ÷÷õå÷÷õŻ÷÷õÕ÷÷õĶ÷÷õÅ÷÷õ½÷÷õµ÷÷õ÷÷÷õ¬÷÷÷õ£÷÷÷õ›÷÷õ“÷÷õ                                       :89kl¾æ ghŪņķķŗt³ķķ€Lņķķ3$$–l”P4ÖFŒ V$ Ö   & F$3$$–l”¼4ÖFŒ V$ Ö  „Ū$ & F„ī’$ Ę“ € ŪÜļš>?YZœžŸ ĢŒĆ¾¾Ģx·¾¾„¾¾„¢$3$$–l”P4ÖFŒ V$ Ö   & F$„Ū$ & F„¢$3$$–l”ū4ÖFŒ V$ Ö   ”ŁŚŪJ K ƒ „ … ÷ ĢØĮ¼¼¼‹“‚¼¼¼ & F„¢$1$$–l4ÖFŒ V$ Ö  „¢$  & F$ Ę“ €3$$–l”ū4ÖFŒ V$ Ö ÷ ų ; < ¬ ­ Ū Ü > ? q ĢŌĆ¾¾HĆ¾¾Z€Ć3$$–l”$4ÖFŒ V$ Ö  1$$–l4ÖFŒ V$ Ö  „¢$ & F„¢$3$$–l”Ę4ÖFŒ V$ Ö  ? q r Ž ß # $ ˜ ™ š ® Æ ü ż   a b r s ¹ ŗ Ņ Ó /0mnø¹üżEFuvw¼½źėģ23_`¶·ūü:;hi¤„ųõõóėēēēóßēēó×õõóĻõõóĒõõóæõõó·õõóÆõõõó§õõõóŸõõó—õõóõõó                                         7q r Ž ß # $ ˜ ™ š ® Æ ü ż   a b r s ¹ śśÉģĄśśśÉŒĄśśÉ”ĄśśÉ`Ąśś & F„¢$1$$–l4ÖFŒ V$ Ö  „¢$¹ ŗ Ņ Ó /0mnø¹üĪŲÅĄĄ$ÅĄĄ\4Å1$$–l4ÖFŒ V$ Ö  3$$–l”L4ÖFŒ V$ Ö  „¢$ & F„¢$1$$–l4ÖFŒ V$ Ö  üżEFuvw¼½źėģ23_`śśĒܾ¹¹¹ˆŲ¾¹¹¹ˆ¾¹1$$–l4ÖFŒ V$ Ö  „¢$ & F„¢$3$$–l”÷4ÖFŒ V$ Ö  „H$`¶·ūü:;hi¤„ŹĖ’45@A€śÉĄśśÉØĄśśÉlĄśśÉĄśśÉ襜śÉP & F„¢$1$$–l4ÖFŒ V$ Ö  „¢$„ŹĖ’45@A€™šÓŌ@Anop«¬ŲŁŚQRSŲŁ?@kl²³āć=>rsĪĻŠŃŅōõųõõóėõõóćõõóŪõõóÓõõõóŹõõõóĮõõõóøõõõó°õõóØõõó õõó˜õõó–‘õ       %   $   #   "   !                      9€™šÓŌ@Anop«¬Ųöńń¾“öńńń¾¬µńńń‚¬µ3$$–l”Ų4ÖFŒ V$ Ö   & F„¢$3$$–l”$4ÖFŒ V$ Ö  „¢$ & F„¢$ŲŁŚQRSŲŁ?@kl²śśśÉ䥜śśÉĄ·śśÉĢ·śś & F„¢$ & F„¢$1$$–l4ÖFŒ V$ Ö  „¢$²³āć=>rsĪĻĢ,Ć¾¾‹DĆ¾¾X3$$–l”Į4ÖFŒ V$ Ö  3$$–l”p4ÖFŒ V$ Ö  „¢$ & F„¢$3$$–l”‹4ÖFŒ V$ Ö  ĻŠŃŅōõö÷TU‚«¬żżżōļļ¼xōļļ‰\ōļļ‰ō3$$–l”P4ÖFŒ V$ Ö  3$$–l”14ÖFŒ V$ Ö  „Ū$ & F„5$õö÷TU‚«¬ķīhiÆ°±²åętu·ø¹ŗBCDEF`aƒ„©Ŗ 23wxūüõöżūóżżūėżżūćżżūŪżżūÓżżūĖżżūĆżżū»żżū¹“żżū¬żżū¤żżūœżżū”żżū                                         7¬ķīhiÆ°±²åętu·ø¹öńń¾$öńń¾ öńń‹öńń3$$–l”P4ÖFŒ V$ Ö  3$$–l”P4ÖFŒ V$ Ö  „Ū$ & F„5$¹ŗBCDEF`aƒĢ$Ć¾¾ĢĆ¾¾Ģ¼³®©„ź$„¢$ & F„5$„Ū$ & F„5$3$$–l”ū4ÖFŒ V$ Ö  ƒ„©Ŗ 23wxĢ(Ć¾¾‹ØƆ†U1$$–l4ÖFŒ V$ Ö  „H$3$$–l”P4ÖFŒ V$ Ö  „Ū$ & F„5$3$$–l”}4ÖFŒ V$ Ö  xūüõöNQ‘£¤‹Œöńģ»čöńģ»löń²¤²»čöńģģģ$ & F„¢„h„˜ž$ & F„¢$1$$–l4ÖFŒ V$ Ö  „ź$„¢$ & F„5$öNQ‘£¤‹ŒŹĖäå” ¢ Į Ā ! !'!(!i!j!ƒ!„!…!—!˜!N"O"Z"q"r"ˆ"‰"Ÿ" "”"Ī"Ļ"ś"ū"$#%#¬#­#½#¾#$$%$A$B$ņ$ó$ųõšģäāŚõõõõõāŅõõāŹõõāĀõõāõõāŗõõā²­õØõ£õõõõõõõõõā›õõā“õõā                                           8ŒŹĖäå” ¢ Į Ā ! !'!(!i!j!ƒ!„!öÅ\¼·²Åœ¼··Å„¼··Ål­²„5$„ź$„¢$ & F„5$1$$–l4ÖFŒ V$ Ö  „ź„ „öż$„!…!—!˜!N"O"Z"q"r"ˆ"‰"Ÿ" "”"Ś(ŃĢĒ–xэˆˆvĢĒ & F„5$ & F„5$„5$ & F„5$1$$–l4ÖFŒ V$ Ö  „ź$„¢$ & F„5$%$$–l4Ö0Œ $ Ö  ”"Ī"Ļ"ś"ū"$#%#¬#­#½#¾#$$%$A$B$ņ$śśśśśśśĒą¾¹ś†8¾¹ś3$$–l”U4ÖFŒ V$ Ö  „¢$ & F„5$3$$–l”œ 4ÖFŒ V$ Ö  „ź$ņ$ó$%%Ž%%¤%„%ę%ē%ł%ś%ū%ĪpÅĄ»Ī`ÅĄ»ŠT‡»»$1$$–l4ÖFŒ V$ Ö  „ź$„¢$ & F„5$1$$–l4ÖFŒ V$ Ö  ó$%%Ž%%¤%„%ę%ē%ł%ś%ū%ü%&&„&…&•&–& ' '''Į'Ā'Ż'Ž'ß'ą'ņ'ó'A(B(W(X(((¢(Ļ(ž(’()3)g)h)w)x)ä)å)ę)**S*T*ųõõóėõõóēõõóßõõó×õõóĻõõóõõõóĒõõóæõõó·²Ŗõõ¢šó’õõó‹õõó                                             5ū%ü%&&„&…&•&–& ' '''Į'Ļ$ĘĮ¼‹ĘĮ¼‹ÜĘĮ¼1$$–l4ÖFŒ V$ Ö  „ź$„¢$ & F„5$0$$–l4ÖFŒ V$’’’’ Ö  Į'Ā'Ż'Ž'ß'ą'ņ'ó'A(B(ĪxÉÄĔˆ‹†ÄU81$$–l4ÖFŒ V$ Ö  „¢$ & F„5$0$$–l4ÖFŒ V$’’’’ Ö „ź$„5$1$$–l4ÖFŒ V$ Ö  B(W(X(((¢(Ļ(ž(’()3)g)h)w)x)ä)å)ę)*öńńĄ`ö··ń²©©Ąōöń²Ą§ž & F„5$ & F„ź$„ź$ & F„5$1$$–l4ÖFŒ V$ Ö  „¢$ & F„5$**S*T*i*j*œ**ŗ*»*8+9+i+j+ø+śõÄ$»śõˆp»śõÄ»śõ3$$–l”é4ÖFŒ V$ Ö   & F„5$1$$–l4ÖFŒ V$ Ö  „ź$„¢$T*i*j*œ**ŗ*»*8+9+i+j+ø+¹+Ė+Ģ+M,®,-->-?-}-~-Œ--»-¼-½-ą-į-¶.·.ņ.ū.ü./////////_/²/0ųõõóėõõóćõõóŪõÖĪĘó¾õõó¶õõó“Æõõó§¢õšõ’õŠõõõõ…}u                                                        .ø+¹+Ė+Ģ+M,®,-->-?-}-~-Œ--»-¼-½-ą-į-Ģ€Ć¾µµµĢ”Ć¾°ĢųĆ¾°Ģ®„ „Ū$ & F „5$„ź$ & F „ź$„¢$ & F„5$3$$–l”Ó4ÖFŒ V$ Ö  į-¶.·.ņ.ū.ü./////////_/²/0\0śĒ˜¾³¬³§³§³śśśśžžžž & F„Ū$„5$„5„V$ & F„5„ī’$ & F „5$3$$–l”P4ÖFŒ V$ Ö  „Ū$0\0]0Ÿ0 0”0¢0õ0ö0÷0ų0B1C1ų1ł1"2X2t2–2¬2­2®2Æ2Ü2Ż2ś2323Y3Z3p4q455_5`5ˆ5‰5æ5Ą5 6 666g6ųöīėėöćėėöŪėėöÓĪĘ¾¶ėėö®ė©”™‘ėėö‰ėėöėėöyėėöq                                                       ,\0]0Ÿ0 0”0¢0õ0ö0÷0ų0B1C1ų1ł1"2ĢĆ¾¾ĢXĆ¾¾ĢĆ¾¾‹ŲĆ3$$–l”P4ÖFŒ V$ Ö  „Ū$ & F „5$3$$–l”ū4ÖFŒ V$ Ö  "2X2t2–2¬2­2®2Æ2Ü2Ż2ś2323Y3Z3p4ļļļļźź·®©™™™™źź & F„5„¾$ Ęh¾„5$ & F „5$3$$–l”P4ÖFŒ V$ Ö  „Ū$ & F„5„¾$ Ęh¾p4q455_5`5ˆ5‰5æ5Ą5 6 666g6h6i6j6l6Š6Ģ¼Ć¾¾Ģ€Ć¾¾Ģ<Ć¾¾ĢlĆ¾¾Ģ¼° „„„äż Ę„Ū$ & F „5$3$$–l”ū4ÖFŒ V$ Ö  g6h6i6j6l6Š6—6˜6Ÿ6·6ł6ś6ū6ü677 7 7)76777>7V7˜7™7š7›7ø7Å7Ę7Ķ7å7'8(8)8*8P8]8^8e8}8æ8Ą8Į8Ā8Ž8ė8ģ8ó8 9M9N9O9P9Q9R9żżūłłõõõņļķķķķķłłõõõņļķłłłõõõņļķłłłõõõņļķłłõõõņļķķ     7ƒ6Š6•6–6—6˜6ž6Ÿ6¶6·6ų6ü6ż6ž677777 7!7)747576777=7>7U7V7—7›7²7ø7Ć7Ä7Å7Ę7Ģ7Ķ7ä7å7&8*8A8P8[8\8]8^8d8e8|8}8¾8Ā8Ł8Ž8é8ź8ė8ģ8ņ8ó8 9 9L9R9ȖŹ–——.—0—@—j—l—~—‚—„—–—˜—š—¬—Ö—Ų—Ü—š4š@šDšFšüśüśśś÷š÷šėš÷śüśüśśśśüśüśśśśüśüśśśśüśüśśśśēśėśėśėśėśėśüė5CJ0JmH j0JU0J556[Š6—6˜6Ÿ6·6ł6ś6ū6ü6 7 7)76777>7V7˜7™7š7õóģ厱Æó¬ó õóģåŽ±Æ „„„äż Ę$,$$–l4ÖFŒ V$’’’’’’’’$„ī’$$„Ū$$„5$ „@ „Ąō Ę@ š7›7ø7Å7Ę7Ķ7å7'8(8)8*8P8]8^8e8}8æ8Ą8Į8żńēżąŁŅ„£żńēżąŁŅ„£,$$–l4ÖFŒ V$’’’’’’’’$„ī’$$„Ū$$„5$ „@ „Ąō Ę@ „„„äż Ęn—~—€—†—–—˜—œ—¬—®—Ś—Ü—ššBšDšHšJšLšNšN› ž  żńļżńļżńļļķļėļķļėļļļļ „„„äż Ę SUPPLY CHAIN PROCESS: Source 3 SUPPLY CHAIN PROCESS: Produce1SUPPLY CHAIN PROCESS: tore2SUPPLY CHAIN PROCESS: ransportation1SUPPLY CHAIN PROCESS: Sell2 n—~—€—†—–—˜—œ—¬—®—Ś—Ü—ššBšDšHšJšLšNšN› žżńļżńļżńļļķļėļķļėļļļ „„„äż ĘFšNš~šŒšŽš¾šĘšČšöš››B›J›L›N› ž žżłōżłōżłōżłōō0JmH56531212 rsen [$@ń’$NormalmH << Heading 1$„5„V„Ŗž@&5L`L Heading 2$$„„„äż@& Ę5CJ4 4 Heading 3$@&5CJ<A@ņ’”<Default Paragraph Font<C@ņ<Body Text Indent „¢„^’@R@@Body Text Indent 2 „V„Ŗž@S@Body Text Indent 3 „V„˜ž,@",Header  ĘąĄ!, @2,Footer  ĘąĄ!&)@¢A& Page NumberŅFį%¹)5 –’’’’ "–’’’’ D–’’’’ f–’’’’ ˆ–’’’’  ’’ ’’ ’’ ’’ ’’ ’’ ’’ ’’ ’’šAŅFOį%¹)«.5abŸ ńņ12Ø©ÉŹ89kl¾æ ghŪÜļš>?YZœžŸ ”ŁŚŪJKƒ„…÷ų;<¬­ŪÜ>?qrŽß#$˜™š®Æüż  a b r s ¹ ŗ Ņ Ó / 0 m n ø ¹ ü ż E F u v w ¼ ½ ź ė ģ 2 3 _ ` ¶ · ū ü : ; h i ¤ „ Ź Ė ’ 45@A€™šÓŌ@Anop«¬ŲŁŚQRSŲŁ?@kl²³āć=>rsĪĻŅōõö÷TU‚«¬ķīhiÆ°±²åętu·ø¹ŗBCDF`aƒ„©Ŗ 23wxūüö÷OR‘’¤„ŒĖĢåę¢£ĀĆ  ()jk„…—˜NOZqrˆ‰Ÿ ”ĪĻśū$%¬­½¾$ % A B ņ ó !!Ž!!¤!„!ę!ē!ł!ś!""‚"ƒ"“"”"# ###æ#Ą#Ū#Ü#ī#ļ#=$>$S$T$‹$Œ$ž$Ė$ś$ū$ü$/%c%d%s%t%ß%į%&&N&O&d&e&—&˜&µ&¶&3'4'd'e'“'µ'Ē'Č'I(Ŗ()):);)y)z)ˆ)‰)·)¹)Ü)Ż)²*³*ī*÷*ų*ž*’* + ++++++[+®+ü+X,Y,›,œ,,ž,ń,ņ,ó,ō,>-?-ō-õ-.T.p.’.Ø.©.Ŗ.«.Ų.Ł.ö././U/V/l0m011[1\1„1…1»1¼12 2 2 2c2d2e2f2j2r2s2’2Ÿ2 2§2æ2Ž2ß2ć2õ2ż2ž23+3,333K3j3k3m3{3ƒ3„3¢3Æ3°3·3Ļ3ī3ļ3ń3’344.4;4<4C4[4z4{4}4‹4“4”4±4¾4æ4Ę4Ž4ż4ž455“ v:ņv:’b9š9š“ v:ņv:’b9š`Æ“ v:ņv:’bÆŌ®Ō“ v:ņv:’b9š9š“ v:ņv:bĆ_SM“ v:ņv:’b9šÖé“ v:ņv:bv:Öé“ v:ņv:bv:šé“ v:ņv:bv:ėt“ v:ņv:bv:šé“ v:“ v:ņv:’bÆŌÖé“ v:“ v:ņv:’bÆŌ"\ “ v:ņv:’bÆŌ®Ō“ v:ņv:’bÆŌKŹ“ v:ņv:’bÆŌ®Ō“ v:ņv:’bÆŌbv:$ “ v:ņv:’b9š9š“ v:ņv:’b9š9š“ v:ņv:’b9š9š“ v:ņv:’b9š‚²“ v:ņv:’b9š`Æ“ v:ņv:’b9šÖé“ v:“ v:ņv:’b9šÖé“ v:“ v:ņv:’b9š`Æ“ v:ņv:’b9š9š“ v:ņv:’b9š`Æ“ v:ņv:’b9š`Æ“ v:ņv:’b9š9š“ v:ņv:’bšI ™I “ v:ņv:’b9š`Æ“ v:ņv:’b9šKŹ“ v:“ v:ņv:’b9šÖé“ v:“ v:ņv:’b9šĒˆ “ v:“ v:ņv:’b9š`Æ“ v:“ v:ņv:’b9šÖé“ v:ņv:’bÆŌÖé“ v:ņv:’b9š`Æ“ v:ņv:’b9š`Æ“ v:ņv:’b9š»Ō$v:“ v:ņv:bv:‹o“ v:ņv:bv:ėt“ v:ņv:bv:`Æ“ v:ņv:bv:Öé“ v:ņv:bv:Öé“ v:ņv:bv:`Æ“ v:ņv:bv:Öé“ v:ņv:bv:Öé“ v:ņv:bv:Öé“ v:ņv:bv:ėt“ v:ņv:bv:`Æ“ v:ņv:bv:ėt“ v:ņv:bv:`Æ“ v:ņv:bv:K$ “ v:ņv:’b‡˜bv:’b‡˜ƒk “ v:ņv:bv:FšNš~šŒšŽš¾šĘšČšöš››B›J›L›N› ž ž    żłōżłōżłōżłōōō0JmH565 [$@ń’$NormalmH <@< Heading 1$„5„V„Ŗž@&5L`L Heading 2$$„„„äż@& Ę5CJ4`4 Heading 3$@&5CJ<A@ņ’”<Default Paragraph Font<C@ņ<Body Text Indent „¢„^’@R@@Body Text Indent 2 „V„Ŗž@S@@Body Text Indent 3 „V„˜ž,@",Header  ĘąĄ!, @2,Footer  ĘąĄ!&)@¢A& Page NumberŅFį%¹)5–’’’’"–’’’’D–’’’’f–’’’’ˆ–’’’’  ’’ ’’ ’’ ’’ ’’ ’’ ’’ ’’ ’’šAŅFOį%¹)«.5abŸ ńņ12Ø©ÉŹ89kl¾æ ghŪÜļš>?YZœžŸ ”ŁŚŪJKƒ„…÷ų;<¬­ŪÜ>?qrŽß#$˜™š®Æüż  a b r s ¹ ŗ Ņ Ó / 0 m n ø ¹ ü ż E F u v w ¼ ½ ź ė ģ 2 3 _ ` ¶ · ū ü : ; h i ¤ „ Ź Ė ’ 45@A€™šÓŌ@Anop«¬ŲŁŚQRSŲŁ?@kl²³āć=>rsĪĻŅōõö÷TU‚«¬ķīhiÆ°±²åętu·ø¹ŗBCDF`aƒ„©Ŗ 23wxūüö÷OR‘’¤„ŒĖĢåę¢£ĀĆ  ()jk„…—˜NOZqrˆ‰Ÿ ”ĪĻśū$%¬­½¾$ % A B ņ ó !!Ž!!¤!„!ę!ē!ł!ś!""‚"ƒ"“"”"# ###æ#Ą#Ū#Ü#ī#ļ#=$>$S$T$‹$Œ$ž$Ė$ś$ū$ü$/%c%d%s%t%ß%į%&&N&O&d&e&—&˜&µ&¶&3'4'd'e'“'µ'Ē'Č'I(Ŗ()):);)y)z)ˆ)‰)·)¹)Ü)Ż)²*³*ī*÷*ų*ž*’* + ++++++[+®+ü+X,Y,›,œ,,ž,ń,ņ,ó,ō,>-?-ō-õ-.T.p.’.Ø.©.Ŗ.«.Ų.Ł.ö././U/V/l0m011[1\1„1…1»1¼12 2 2 2c2d2e2f2h2j2r2s2’2Ÿ2 2§2æ2Ž2ß2į2ć2ń2õ2ż2ž23+3,333K3j3k3m3{3ƒ3„3¢3Æ3°3·3Ļ3ī3ļ3ń3’344.4;4<4C4[4z4{4}4‹4“4”4±4¾4æ4Ę4Ž4ż4ž455“ v:ņv:’b9š9š“ v:ņv:’b9š`Æ“ v:ņv:’bÆŌ®Ō“ v:ņv:’b9š9š“ v:ņv:bĆ_SM“ v:ņv:’b9šÖé“ v:ņv:bv:Öé“ v:ņv:bv:šé“ v:ņv:bv:ėt“ v:ņv:bv:šé“ v:“ v:ņv:’bÆŌÖé“ v:“ v:ņv:’bÆŌ"\ “ v:ņv:’bÆŌ®Ō“ v:ņv:’bÆŌKŹ“ v:ņv:’bÆŌ®Ō“ v:ņv:’bÆŌbv:$ “ v:ņv:’b9š9š“ v:ņv:’b9š9š“ v:ņv:’b9š9š“ v:ņv:’b9š‚²“ v:ņv:’b9š`Æ“ v:ņv:’b9šÖé“ v:“ v:ņv:’b9šÖé“ v:“ v:ņv:’b9š`Æ“ v:ņv:’b9š9š“ v:ņv:’b9š`Æ“ v:ņv:’b9š`Æ“ v:ņv:’b9š9š“ v:ņv:’bšI ™I “ v:ņv:’b9š`Æ“ v:ņv:’b9šKŹ“ v:“ v:ņv:’b9šÖé“ v:“ v:ņv:’b9šĒˆ “ v:“ v:ņv:’b9š`Æ“ v:“ v:ņv:’b9šÖé“ v:ņv:’bÆŌÖé“ v:ņv:’b9š`Æ“ v:ņv:’b9š`Æ“ v:ņv:’b9š»Ō$v:“ v:ņv:bv:‹o“ v:ņv:bv:ėt“ v:ņv:bv:`Æ“ v:ņv:bv:Öé“ v:ņv:bv:Öé“ v:ņv:bv:`Æ“ v:ņv:bv:Öé“ v:ņv:bv:Öé“ v:ņv:bv:Öé“ v:ņv:bv:ėt“ v:ņv:bv:`Æ“ v:ņv:bv:ėt“ v:ņv:bv:`Æ“ v:ņv:bv:K$ “ v:ņv:’b‡˜bv:’b‡˜ƒk “ v:ņv:bv:bv:bv:bv:"“ v:ņv:bv:K$ “ v:ņv:bv:ėt“ v:ņv:bv:ėtø#v:u:“ v:ņv:bv:Öé“ v:“ ^“ v:“ ^“ v:“ ^ņv:bv:bv:bv:bv:bv:bv:bv:bv:ōÕ“ v:ņv:bv:ŲČ“ v:ņv:bv:Öé“ v:ņv:bv:`Æ“ v:ņv:bv:ėtø#s~s“ v:ņv:bv:`Æ“ v:ņv:bv:`Æ“ v:ņv:bv:Öéø#s~s“ v:ņv:bv:ėt“ v:ņv:bv:ėt“ v:’“ ‡˜’“ żŅņv:bv:’b‡˜’b‡˜ł„ “ v:ņv:bv:`Æ“ v:ņv:bv:`Æ“ v:ņv:bv:ņ¼“ v:ņv:bv:`Æ“ v:ņv:bv:_“ v:ņv:’br ’bżŅ’bżŅk³“ v:ņv:bv:_“ v:ņv:bv:_“ v:ņv:bv:K$ “ v:“ ^“ v:“ ^“ v:“ ^“ v:“ ^ņv:bv:bv:bv:’b‡˜’b‡˜’b‡˜’bżŅņK“ v:ņv:bv:Öé“ v:ņv:bv:K$ “ v:ņv:bv:K$ “ v:’“ r ’“ ‡˜’“ żŅ’“ ‡˜ņv:bv:g†“ v:“ v:’“ ‡˜’“ ‡˜’“ ‡˜’“ żŅņv:bv:g†“ v:ņv:bv:¬Ó“ v:ņv:bv:`Æ“ v:ņv:bv:K$ “ v:ņv:bv:K$ $v:$s$s$s$v:$v:$v:“ v:ņv:bv:ėt$v:$v:$v:$s$s$v:$v:$v:$v:“ v:ņv:bv:ėt$v:$v:$s$v:$v:$v:$v:“ v:ņv:bv:ėt$v:$v:$s$v:$v:$v:$v:“ v:ņv:bv:ėt$v:$v:$s$v:$v:$v:$v:“ v:ņv:bv:ėt$v:$v:abŸ ńņ12Ø©ÉŹ89kl¾æ ghŪÜļš>?YZœžŸ ”ŁŚŪJKƒ„…÷ų;<¬­ŪÜ>?qrŽß#$˜™š®Æüż  a b r s ¹ ŗ Ņ Ó / 0 m n ø ¹ ü ż E F u v w ¼ ½ ź ė ģ 2 3 _ ` ¶ · ū ü : ; h i ¤ „ Ź Ė ’ 45@A€™šÓŌ@Anop«¬ŲŁŚQRSŲŁ?@kl²³āć=>rsĪĻŠŃŅōõö÷TU‚«¬ķīhiÆ°±²åętu·ø¹ŗBCDEF`aƒ„©Ŗ 23wxūüö÷OR‘’¤„ŒĖĢåę¢£ĀĆ  ()jk„…—˜NOZqrˆ‰Ÿ ”ĪĻśū$%¬­½¾$ % A B ņ ó !!Ž!!¤!„!ę!ē!ł!ś!""‚"ƒ"“"”"# ###æ#Ą#Ū#Ü#ī#ļ#=$>$S$T$‹$Œ$ž$Ė$ś$ū$ü$/%c%d%s%t%ß%ą%į%&&N&O&d&e&—&˜&µ&¶&3'4'd'e'“'µ'Ē'Č'I(Ŗ()):);)y)z)ˆ)‰)·)ø)¹)Ü)Ż)²*³*ī*÷*ų*ž*’* + ++++++[+®+ü+X,Y,›,œ,,ž,ń,ņ,ó,ō,>-?-ō-õ-.T.p.’.Ø.©.Ŗ.«.Ų.Ł.ö././U/V/l0m011[1\1„1…1»1¼12 2 2 2c2d2e2f2h2j2r2s2’2Ÿ2 2§2æ2Ž2ß2ą2į2ć2š2ń2õ2ż2ž23+3,333K3j3k3l3m3z3{3ƒ3„3¢3Æ3°3·3Ļ3ī3ļ3š3ń3ž3’344.4;4<4C4[4z4{4|4}4Š4‹4“4”4±4¾4æ4Ę4Ž4ż4ž4’45 555© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€©€€©€€©€€™€€©  €€©bv:bv:bv:"“ v:ņv:bv:K$ “ v:ņv:bv:ėt“ v:ņv:bv:ėtø#v:u:“ v:ņv:bv:Öé“ v:“ ^“ v:“ ^“ v:“ ^ņv:bv:bv:bv:bv:bv:bv:bv:bv:ōÕ“ v:ņv:bv:ŲČ“ v: &P°Š/ °ą=!° "° #`$ %° &P°Š/ °ą=!° "° #Š$Š%° &P°Š/ °ą=!° "° #Š$Š%° &P°Š/ °ą=!° "° #Š$Š%° &P°Š/ °ą=!° "° #Š$Š%°activity begins Quality Services.lbs.Metrics Explanation/Metrics 1Metrics Explanation/Metrics 1 Metrics 2 Metrics 1 Metrics Explanation/Metrics 2 ņv:bv:Öé“ v:ņv:bv:`Æ“ v:ņv:bv:ėtø#v:u:“ v:ņv:bv:`Æ“ v:ņv:bv:`Æ“ v:ņv:bv:Öéø#v:u:“ v:ņv:bv:ėt“ v:ņv:bv:ėt“ v:’“ ‡˜’“ żŅņv:bv:’b‡˜’b‡˜Į8Ā8Ž8ė8ģ8ó8 9M9N9O9P9Q9R9——@—B—n—żńēżąŁŅ„£żżż”””ńż $„„„äż Ę,$$–l4ÖFŒ V$’’’’’’’’$„ī’$$„Ū$$„5$ „@ „Ąō Ę@ „„„äż Ę [$@ń’$NormalmH <@< Heading 1$„5„V„Ŗž@&5L`L Heading 2$$„„„äż@& Ę5CJ4`4 Heading 3$@&5CJ<A@ņ’”<Default Paragraph Font<C@ņ<Body Text Indent „¢„^’@R@@Body Text Indent 2 „V„Ŗž@S@@Body Text Indent 3 „V„˜ž,@",Header  ĘąĄ!, @2,Footer  ĘąĄ!&)@¢A& Page NumberŅFį%¹)5–’’’’"–’’’’D–’’’’f–’’’’ˆ–’’’’  ’’ ’’ ’’ ’’ ’’ ’’ ’’ ’’ ’’šAŅFOį%¹)«.5abŸ ńņ12Ø©ÉŹ89kl¾æ ghŪÜļš>?YZœžŸ ”ŁŚŪJKƒ„…÷ų;<¬­ŪÜ>?qrŽß#$˜™š®Æüż  a b r s ¹ ŗ Ņ Ó / 0 m n ø ¹ ü ż E F u v w ¼ ½ ź ė ģ 2 3 _ ` ¶ · ū ü : ; h i ¤ „ Ź Ė ’ 45@A€™šÓŌ@Anop«¬ŲŁŚQRSŲŁ?@kl²³āć=>rsĪĻŅōõö÷TU‚«¬ķīhiÆ°±²åętu·ø¹ŗBCDF`aƒ„©Ŗ 23wxūüö÷OR‘’¤„ŒĖĢåę¢£ĀĆ  ()jk„…—˜NOZqrˆ‰Ÿ ”ĪĻśū$%¬­½¾$ % A B ņ ó !!Ž!!¤!„!ę!ē!ł!ś!""‚"ƒ"“"”"# ###æ#Ą#Ū#Ü#ī#ļ#=$>$S$T$‹$Œ$ž$Ė$ś$ū$ü$/%c%d%s%t%ß%į%&&N&O&d&e&—&˜&µ&¶&3'4'd'e'“'µ'Ē'Č'I(Ŗ()):);)y)z)ˆ)‰)·)¹)Ü)Ż)²*³*ī*÷*ų*ž*’* + ++++++[+®+ü+X,Y,›,œ,,ž,ń,ņ,ó,ō,>-?-ō-õ-.T.p.’.Ø.©.Ŗ.«.Ų.Ł.ö././U/V/l0m011[1\1„1…1»1¼12 2 2 2c2d2e2f2h2p2q22œ22¤2¼2Ū2Ü2Ž2ģ2ō2õ23!3"3)3A3`3a3c3q3y3z3—3¤3„3¬3Ä3ć3ä3ę3ō3ü3ż3#4041484P4o4p4r4€4ˆ4‰4„4²4³4ŗ4Ņ4ń4ņ4ō45“ v:ņv:’b9š9š“ v:ņv:’b9š`Æ“ v:ņv:’bÆŌ®Ō“ v:ņv:’b9š9š“ v:ņv:bĆ_SM“ v:ņv:’b9šÖé“ v:ņv:bv:Öé“ v:ņv:bv:šé“ v:ņv:bv:ėt“ v:ņv:bv:šé“ v:“ v:ņv:’bÆŌÖé“ v:“ v:ņv:’bÆŌ"\ “ v:ņv:’bÆŌ®Ō“ v:ņv:’bÆŌKŹ“ v:ņv:’bÆŌ®Ō“ v:ņv:’bÆŌbv:$ “ v:ņv:’b9š9š“ v:ņv:’b9š9š“ v:ņv:’b9š9š“ v:ņv:’b9š‚²“ v:ņv:’b9š`Æ“ v:ņv:’b9šÖé“ v:“ v:ņv:’b9šÖé“ v:“ v:ņv:’b9š`Æ“ v:ņv:’b9š9š“ v:ņv:’b9š`Æ“ v:ņv:’b9š`Æ“ v:ņv:’b9š9š“ v:ņv:’bšI ™I “ v:ņv:’b9š`Æ“ v:ņv:’b9šKŹ“ v:“ v:ņv:’b9šÖé“ v:“ v:ņv:’b9šĒˆ “ v:“ v:ņv:’b9š`Æ“ v:“ v:ņv:’b9šÖé“ v:ņv:’bÆŌÖé“ v:ņv:’b9š`Æ“ v:ņv:’b9š`Æ“ v:ņv:’b9š»Ō$v:“ v:ņv:bv:‹o“ v:ņv:bv:ėt“ v:ņv:bv:`Æ“ v:ņv:bv:Öé“ v:ņv:bv:Öé“ v:ņv:bv:`Æ“ v:ņv:bv:Öé“ v:ņv:bv:Öé“ v:ņv:bv:Öé“ v:ņv:bv:ėt“ v:ņv:bv:`Æ“ v:ņv:bv:ėt“ v:ņv:bv:`Æ“ v:ņv:bv:K$ “ v:ņv:’b‡˜bv:’b‡˜ƒk “ v:ņv:bv:bv:bv:bv:"“ v:ņv:bv:K$ “ v:ņv:bv:ėt“ v:ņv:bv:ėtø#v:u:“ v:ņv:bv:Öé“ v:“ ^“ v:“ ^“ v:“ ^ņv:bv:bv:bv:bv:bv:bv:bv:bv:ōÕ“ v:ņv:bv:ŲČ“ v:ņv:bv:Öé“ v:ņv:bv:`Æ“ v:ņv:bv:ėtø#s~s“ v:ņv:bv:`Æ“ v:ņv:bv:`Æ“ v:ņv:bv:Öéø#s~s“ v:ņv:bv:ėt“ v:ņv:bv:ėt“ v:’“ ‡˜’“ żŅņv:bv:’b‡˜’b‡˜ł„ “ v:ņv:bv:`Æ“ v:ņv:bv:`Æ“ v:ņv:bv:ņ¼“ v:ņv:bv:`Æ“ v:ņv:bv:_“ v:ņv:’br ’bżŅ’bżŅk³“ v:ņv:bv:_“ v:ņv:bv:_“ v:ņv:bv:K$ “ v:“ ^“ v:“ ^“ v:“ ^“ v:“ ^ņv:bv:bv:bv:’b‡˜’b‡˜’b‡˜’bżŅņK“ v:ņv:bv:Öé“ v:ņv:bv:K$ “ v:ņv:bv:K$ “ v:’“ r ’“ ‡˜’“ żŅ’“ ‡˜ņv:bv:g†“ v:“ v:’“ ‡˜’“ ‡˜’“ ‡˜’“ żŅņv:bv:g†“ v:ņv:bv:¬Ó“ v:ņv:bv:`Æ“ v:ņv:bv:K$ “ v:ņv:bv:K$ $v:$s$s$v:$v:$v:“ v:ņv:bv:ėt$v:$v:$s$v:$v:$v:$v:“ v:ņv:bv:ėt$v:$v:$s$v:$v:$v:$v:“ v:ņv:bv:ėt$v:$v:$s$v:$v:$v:$v:“ v:ņv:bv:ėt$v:$v:$s$v:$v:$v:$v:“ v:ņv:bv:ėt$v:$v:abŸ ńņ12Ø©ÉŹ89kl¾æ ghŪÜļš>?YZœžŸ ”ŁŚŪJKƒ„…÷ų;<¬­ŪÜ>?qrŽß#$˜™š®Æüż  a b r s ¹ ŗ Ņ Ó / 0 m n ø ¹ ü ż E F u v w ¼ ½ ź ė ģ 2 3 _ ` ¶ · ū ü : ; h i ¤ „ Ź Ė ’ 45@A€™šÓŌ@Anop«¬ŲŁŚQRSŲŁ?@kl²³āć=>rsĪĻŠŃŅōõö÷TU‚«¬ķīhiÆ°±²åętu·ø¹ŗBCDEF`aƒ„©Ŗ 23wxūüö÷OR‘’¤„ŒĖĢåę¢£ĀĆ  ()jk„…—˜NOZqrˆ‰Ÿ ”ĪĻśū$%¬­½¾$ % A B ņ ó !!Ž!!¤!„!ę!ē!ł!ś!""‚"ƒ"“"”"# ###æ#Ą#Ū#Ü#ī#ļ#=$>$S$T$‹$Œ$ž$Ė$ś$ū$ü$/%c%d%s%t%ß%ą%į%&&N&O&d&e&—&˜&µ&¶&3'4'd'e'“'µ'Ē'Č'I(Ŗ()):);)y)z)ˆ)‰)·)ø)¹)Ü)Ż)²*³*ī*÷*ų*ž*’* + ++++++[+®+ü+X,Y,›,œ,,ž,ń,ņ,ó,ō,>-?-ō-õ-.T.p.’.Ø.©.Ŗ.«.Ų.Ł.ö././U/V/l0m011[1\1„1…1»1¼12 2 2 2c2d2e2f2h2p2q22œ22¤2¼2Ū2Ü2Ż2Ž2ė2ģ2ō2õ23!3"3)3A3`3a3b3c3p3q3y3z3—3¤3„3¬3Ä3ć3ä3å3ę3ó3ō3ü3ż3#4041484P4o4p4q4r44€4ˆ4‰4„4²4³4ŗ4Ņ4ń4ņ4ó4ō4555© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€©€€©€€©€€™€€©  €€©€€©€€©€€™€€©  €€©€€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€©€€™€€© €€©€€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€©€€™€€© €€©€€©€€©€€™€€©  €€©€€©€€©€€™€€© !€€©€€©€€©€€™€€© "€€©€€©€€™€€© #€€©€€©€€™€€© $€€©€€©€€™€€© %€€©€€©€€™€€˜€€˜€€˜`€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€˜`€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€© €€© €€© €€™€€© €€©€€©€€©€€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€©€€™@€€© €€©€€©€€™€€© €€© €€©€€© €€©€€© €€©€€©€€©€€©€€©€€©€€©€€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€©€€™@€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€©€€™@€€© €€©€€©€€™€€© €€©€€©€€™€€© €€© €€© €€©€€©€€© €€© €€™€€© €€©€€©€€™€€˜`€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€© €€© €€© €€™€€© €€©€€©€€™€€© €€©€€©€€™€€˜`€€© €€©€€©€€™€€© €€© €€©€€© €€©€€© €€©€€© €€©€€©€€©€€©€€© €€© €€© €€© €€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€© €€© €€© €€© €€©€€©€€™€€© €€©€€© €€© €€© €€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€˜€€€€˜€˜€˜€˜€©€©€©€™€˜€˜€˜€˜€€€˜€„˜€„˜€„˜€„©€„©€„©€„™€„˜€„˜€„˜€„˜€„€€˜€ ˜€ ˜€ ˜€ ©€ ©€ ©€ ™€ ˜€ ˜€ š€ ˜€ €€˜€Œ˜€Œ˜€Œ˜€Œ©€Œ©€Œ©€Œ™€Œ˜€Œ˜€Œš€Œ˜€Œ€€˜€˜€˜€˜€©€©€©€™€˜€˜€˜€˜€˜€vv„„„„ūū    ~~ŒŒŒŒ  ŒŒšššƒ6ܗGŪ ÷ q ¹ ü`€Ų²Ļ¬¹ƒxŒ„!”"ņ$ū%Į'B(*ø+į-\0"2p4Š6š7Į8n—Ü— "#$%'()*,-./12346789;<=>@ACDEHIJL? „õöó$T*0g6R9!&+05:?BFw~€ü†ˆ ”–!“’•€!“’•€!“’•€!“’•€!“’•€Ķ%Ž%h25h25’’RISNERCD9C:\WINDOWS\TEMP\AutoRecovery save of sourcing metrics.asdRISNERCD0C:\Supply Chain Diagnostic\CombinedMetrics-1.docRISNERCD:C:\WINDOWS\TEMP\AutoRecovery save of CombinedMetrics-1.asdRISNERCD:C:\WINDOWS\TEMP\AutoRecovery save of CombinedMetrics-1.asdRISNERCD:C:\WINDOWS\TEMP\AutoRecovery save of CombinedMetrics-1.asdRISNERCD:C:\WINDOWS\TEMP\AutoRecovery save of CombinedMetrics-1.asdRISNERCD:C:\WINDOWS\TEMP\AutoRecovery save of CombinedMetrics-1.asdRISNERCD0C:\Supply Chain Diagnostic\CombinedMetrics-1.docRISNERCD0C:\Supply Chain Diagnostic\CombinedMetrics-1.docArthur Andersen4C:\DATA\SCM\diagnostic sections\Combined Metrics.docž’’’’’’’’”) £nœ’„µDń0’Q'% ’F/ ŚĪ“3’ö4ŚĪ“3’={ ’P“ ’¬"źŚĪ“3’ś*œ ŚĪ“3’A (¢¾ ’Š&č+ ’©WēF ’7IŚĪ“3’$qZK ’ų-ƒK ’mD¬KŌb°’Õ>żLxV=’Ä5PxV=’OyÉ_4sj=’ąE^`xV=’EU‘aŚĪ“3’č klŚĪ“3’āYó|ŚĪ“3’i4~xV=’*@“„“„L’.@h„h„˜ž.„h„˜žĘh.„h„˜žĘhB*OJQJo(·š„h„˜žĘhB*OJQJo(·š„h„˜žĘh.„h„˜žĘh.„h„˜žĘhB*OJQJo(·š„h„˜žĘhB*OJQJo(·š„h„˜žĘhB*OJQJo(Žš „h„˜žĘhOJQJo(·š„h„˜žĘh.„h„˜žĘhB*OJQJo(·š„h„˜žĘh. „h„˜žĘhOJQJo(·š@“„“„L’. „h„˜žĘhOJQJo(šš „h„˜žĘhOJQJo(šš@“„“„L’. „h„˜žĘhOJQJo(šš„h„˜žĘhB*OJQJo(·š„h„˜žĘhB*OJQJo(·š„h„˜žĘhB*OJQJo(·š „h„˜žĘhOJQJo(ššų-ƒK©WēFž’’’0ouOyÉ_”)mD¬K„µ„µŒouŠ&č+Ä5PąE^`Q'%i4~Õ>żLA (¬"ź7Iś*œ EU‘aP“={āYó|F/ ö4č kl$qZK’’’’’’’’’’’’—p@—pn@qB—po@qųm@qj—p n@pl—qn—p|—p~—p6o@q€—p8p@qųm@q‚—p n@p„—q†—p”—p–—pTp@pfq@qųm@q˜—p n@pš—qœ—pŖ—p¬—p„q@q®—p„r@qųm@q֗p n@pŲ—p r@p¢r@GTimes New Roman5€Symbol3& Arial;€Wingdings"ńˆŠhSj*F^j*Fm *† K“) X Į"„Ą““€r4d3ˆ)ƒ’’SUPPLY CHAIN PROCESS: RISNERCDArthur Ande31212 ł„ “ v:ņv:bv:`Æ“ v:ņv:bv:`Æ“ v:ņv:bv:ņ¼“ v:ņv:bv:`Æ“ v:ņv:bv:_“ v:ņv:’br ’bżŅ’bżŅk³“ v:ņv:bv:_“ v:ņv:bv:_“ v:ņv:bv:K$ “ v:“ ^“ v:“ ^“ v:“ ^“ v:“ ^ņv:bv:bv:bv:’b‡˜’b‡˜’b‡˜’bżŅņK“ v:ņv:bv:Öé“ v:ņv:bv:K$ “ v:ņv:bv:K$ “ v:’“ r ’“ ‡˜’“ żŅ’“ ‡˜ņv:bv:g†“ v:“ v:’“ ‡˜’“ ‡˜’“ ‡˜’“ żŅņv:bv:g†“ v:ņv:bv:¬Ó“ v:ņv:bv:`Æ“ v:ņv:bv:K$ “ v:ņv:bv:K$ $v:$s$s$v:$v:$v:“ v:ņv:bv:ėt$v:$v:$s$v:$v:$v:$v:“ v:ņv:bv:ėt$v:$v:$s$v:$v:$v:$v:“ v:ņv:bv:ėt$v:$v:$s$v:$v:$v:$v:“ v:ņv:bv:ėt$v:$v:$s$v:$v:$v:$v:“ v:ņv:bv:ėt$v:$v:abŸ ńņ12Ø©ÉŹ89kl¾æ ghŪÜļš>?YZœžŸ ”ŁŚŪJKƒ„…÷ų;<¬­ŪÜ>?qrŽß#$˜™š®Æüż  a b r s ¹ ŗ Ņ Ó / 0 m n ø ¹ ü ż E F u v w ¼ ½ ź ė ģ 2 3 _ ` ¶ · ū ü : ; h i ¤ „ Ź Ė ’ 45@A€™šÓŌ@Anop«¬ŲŁŚQRSŲŁ?@kl²³āć=>rsĪĻŠŃŅōõö÷TU‚«¬ķīhiÆ°±²åętu·ø¹ŗBCDEF`aƒ„©Ŗ 23wxūüö÷OR‘’¤„ŒĖĢåę¢£ĀĆ  ()jk„…—˜NOZqrˆ‰Ÿ ”ĪĻśū$%¬­½¾$ % A B ņ ó !!Ž!!¤!„!ę!ē!ł!ś!""‚"ƒ"“"”"# #ž’’’ ž’’’ ž’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’##æ#Ą#Ū#Ü#ī#ļ#=$>$S$T$‹$Œ$ž$Ė$ś$ū$ü$/%c%d%s%t%ß%ą%į%&&N&O&d&e&—&˜&µ&¶&3'4'd'e'“'µ'Ē'Č'I(Ŗ()):);)y)z)ˆ)‰)·)ø)¹)Ü)Ż)²*³*ī*÷*ų*ž*’* + ++++++[+®+ü+X,Y,›,œ,,ž,ń,ņ,ó,ō,>-?-ō-õ-.T.p.’.Ø.©.Ŗ.«.Ų.Ł.ö././U/V/l0m011[1\1„1…1»1¼12 2 2 2c2d2e2f2h2j2r2s2’2Ÿ2 2§2æ2Ž2ß2ą2į2ć2š2ń2õ2ż2ž23+3,333K3j3k3l3m3z3{3ƒ3„3¢3Æ3°3·3Ļ3ī3ļ3š3ń3ž3’344.4;4<4C4[4z4{4|4}4Š4‹4“4”4±4¾4æ4Ę4Ž4ż4ž4’45 555© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€©€€©€€©€€™€€©  €€©€€©€€©€€©€€™€€©  €€©€€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€©€€™€€© €€©€€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€©€€™€€© €€©€€©€€©€€™€€©  €€©€€©€€©€€™€€© !€€©€€©€€©€€™€€© "€€©€€©€€™€€© #€€©€€©€€™€€© $€€©€€©€€™€€© %€€©€€©€€™€€˜€€˜€€˜`€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€˜`€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€© €€© €€© €€™€€© €€©€€©€€©€€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€©€€™@€€© €€©€€©€€™€€© €€© €€©€€© €€©€€© €€©€€©€€©€€©€€©€€©€€©€€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€©€€™@€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€©€€™@€€© €€©€€©€€™€€© €€©€€©€€™€€© €€© €€© €€©€€©€€© €€© €€™€€© €€©€€©€€™€€˜`€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€© €€© €€© €€™€€© €€©€€©€€™€€© €€©€€©€€™€€˜`€€© €€©€€©€€™€€© €€© €€©€€© €€©€€© €€©€€© €€©€€©€€©€€©€€© €€© €€© €€© €€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€© €€© €€© €€© €€©€€©€€™€€© €€©€€© €€© €€© €€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€˜€€€€€€˜€˜€€˜€˜€©€©€©€™€˜€˜€š€š€€˜€€€€€˜€„˜€€˜€„˜€„©€„©€„©€„™€„˜€„˜€„š€€˜€„€€˜€ ˜€€˜€ ˜€ ©€ ©€ ©€ ™€ ˜€ ˜€ š€€˜€ €€˜€Œ˜€€˜€Œ˜€Œ©€Œ©€Œ©€Œ™€Œ˜€Œ˜€Œš€€˜€Œ€€˜€˜€€˜€˜€©€©€©€™€˜€˜€š€€˜€˜€y{‰‹‰‰————####˜˜¦¦¦©ƒ6FšN›GNŪ ÷ q ¹ ü`€Ų²Ļ¬¹ƒxŒ„!”"ņ$ū%Į'B(*ø+į-\0"2p4Š6š7Į8n—N› "#$%'()*,-./12346789;<=>@ACDEHIJL? „õöó$T*0g6R9!&+05:?BF’’UnknownArthur Andersen|ƒ… Š‘“™ ¢©!“’•€!“’•€!“’•€!“’•€!“’•€h2¬4°45h2‡2‘233˜3”34-4”4°45’’RISNERCD9C:\WINDOWS\TEMP\AutoRecovery save of sourcing metrics.asdRISNERCD0C:\Supply Chain Diagnostic\CombinedMetrics-1.docRISNERCD:C:\WINDOWS\TEMP\AutoRecovery save of CombinedMetrics-1.asdRISNERCD:C:\WINDOWS\TEMP\AutoRecovery save of CombinedMetrics-1.asdRISNERCD:C:\WINDOWS\TEMP\AutoRecovery save of CombinedMetrics-1.asdRISNERCD:C:\WINDOWS\TEMP\AutoRecovery save of CombinedMetrics-1.asdRISNERCD:C:\WINDOWS\TEMP\AutoRecovery save of CombinedMetrics-1.asdRISNERCD0C:\Supply Chain Diagnostic\CombinedMetrics-1.docRISNERCD0C:\Supply Chain Diagnostic\CombinedMetrics-1.docArthur Andersen4C:\DATA\SCM\diagnostic sections\Combined Metrics.docž’’’’’’’’”) £nœ’„µDń0’Q'% ’F/ ŚĪ“3’ö4ŚĪ“3’={ ’P“ ’¬"źŚĪ“3’ś*œ ŚĪ“3’A (¢¾ ’Š&č+ ’©WēF ’7IŚĪ“3’$qZK ’ų-ƒK ’mD¬KŌb°’Õ>żLxV=’Ä5PxV=’OyÉ_4sj=’ąE^`xV=’EU‘aŚĪ“3’č klŚĪ“3’āYó|ŚĪ“3’i4~xV=’*@“„“„L’.@h„h„˜ž.„h„˜žĘh.„h„˜žĘhB*OJQJo(·š„h„˜žĘhB*OJQJo(·š„h„˜žĘh.„h„˜žĘh.„h„˜žĘhB*OJQJo(·š„h„˜žĘhB*OJQJo(·š„h„˜žĘhB*OJQJo(Žš „h„˜žĘhOJQJo(·š„h„˜žĘh.„h„˜žĘhB*OJQJo(·š„h„˜žĘh. „h„˜žĘhOJQJo(·š@“„“„L’. „h„˜žĘhOJQJo(šš „h„˜žĘhOJQJo(šš@“„“„L’. „h„˜žĘhOJQJo(šš„h„˜žĘhB*OJQJo(·š„h„˜žĘhB*OJQJo(·š„h„˜žĘhB*OJQJo(·š „h„˜žĘhOJQJo(ššų-ƒK©WēFž’’’0ouOyÉ_”)mD¬K„µ„µŒouŠ&č+Ä5PąE^`Q'%i4~Õ>żLA (¬"ź7Iś*œ EU‘aP“={āYó|F/ ö4č kl$qZK’’’’’’’’’’’’—p@—qNšq~špPn@qB—po@qųm@qŒšp n@pl—qn—p|—p~—qŽšqdo@q¾špno@q€—p8p@qųm@qʚp n@p„—q†—p”—p–—qȚq‚p@qöšpžp@pfq@qųm@q›p n@pš—qœ—pŖ—p¬—q›qB›pŗq@q®—p„r@qųm@qJ›p n@pŲ—p r@p¢r@GTimes New Roman5€Symbol3& Arial;€Wingdings"ńˆŠhSj*Fcj*F`j*F K“) X Į"„Ą““€24d3c2ƒ’’SUPPLY CHAIN PROCESS: RISNERCDArthur Andersenø $$4yAAŗ½*¼*æ©ŗ*»»ø*:˜ $$ķyGG—G)F)Ŗ%rC){K'pø*0  ƒ@½xCCäĀ*Į*Ö9?æ*D)39  ęyB•B)A)Ŗ%r>){K'–op31212  [$@ń’$NormalmH << Heading 1$„5„V„Ŗž@&5L`L Heading 2$$„„„äż@& Ę5CJ4 4 Heading 3$@&5CJ<A@ņ’”<Default Paragraph Font<C@ņ<Body Text Indent „¢„^’@R@@Body Text Indent 2 „V„Ŗž@S@Body Text Indent 3 „V„˜ž,@",Header  ĘąĄ!, @2,Footer  ĘąĄ!&)@¢A& Page NumberŅFį%¹) 5–’’’’"–’’’’D–’’’’f–’’’’ˆ–’’’’  ’’ ’’ ’’ ’’ ’’ ’’ ’’ ’’ ’’šAŅFOį%¹)«. 5abŸ ńņ12Ø©ÉŹ89kl¾æ ghŪÜļš>?YZœžŸ ”ŁŚŪJKƒ„…÷ų;<¬­ŪÜ>?qrŽß#$˜™š®Æüż  a b r s ¹ ŗ Ņ Ó / 0 m n ø ¹ ü ż E F u v w ¼ ½ ź ė ģ 2 3 _ ` ¶ · ū ü : ; h i ¤ „ Ź Ė ’ 45@A€™šÓŌ@Anop«¬ŲŁŚQRSŲŁ?@kl²³āć=>rsĪĻŅōõö÷TU‚«¬ķīhiÆ°±²åętu·ø¹ŗBCDF`aƒ„©Ŗ 23wxūüö÷OR‘’¤„ŒĖĢåę¢£ĀĆ  ()jk„…—˜NOZqrˆ‰Ÿ ”ĪĻśū$%¬­½¾$ % A B ņ ó !!Ž!!¤!„!ę!ē!ł!ś!""‚"ƒ"“"”"# ###æ#Ą#Ū#Ü#ī#ļ#=$>$S$T$‹$Œ$ž$Ė$ś$ū$ü$/%c%d%s%t%ß%į%&&N&O&d&e&—&˜&µ&¶&3'4'd'e'“'µ'Ē'Č'I(Ŗ()):);)y)z)ˆ)‰)·)¹)Ü)Ż)²*³*ī*÷*ų*ž*’* + ++++++[+®+ü+X,Y,›,œ,,ž,ń,ņ,ó,ō,>-?-ō-õ-.T.p.’.Ø.©.Ŗ.«.Ų.Ł.ö././U/V/l0m011[1\1„1…1»1¼12 2 2 2c2d2e2f2j2r2s2’2Ÿ2 2§2æ2Ž2ß2ć2õ2ż2ž23+3,333K3j3k3m3{3ƒ3„3¢3Æ3°3·3Ļ3ī3ļ3ń3’344)46474>4V4u4v4x4†4Ž44¬4¹4ŗ4Į4Ł4ų4ł4ū4 5“ v:ņv:’b9š9š“ v:ņv:’b9š`Æ“ v:ņv:’bÆŌ®Ō“ v:ņv:’b9š9š“ v:ņv:bĆ_SM“ v:ņv:’b9šÖé“ v:ņv:bv:Öé“ v:ņv:bv:šé“ v:ņv:bv:ėt“ v:ņv:bv:šé“ v:“ v:ņv:’bÆŌÖé“ v:“ v:ņv:’bÆŌ"\ “ v:ņv:’bÆŌ®Ō“ v:ņv:’bÆŌKŹ“ v:ņv:’bÆŌ®Ō“ v:ņv:’bÆŌbv:$ “ v:ņv:’b9š9š“ v:ņv:’b9š9š“ v:ņv:’b9š9š“ v:ņv:’b9š‚²“ v:ņv:’b9š`Æ“ v:ņv:’b9šÖé“ v:“ v:ņv:’b9šÖé“ v:“ v:ņv:’b9š`Æ“ v:ņv:’b9š€€©€€™€€©  €€©€€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€©€€™€€© €€©€€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€©€€™€€© €€©€€©€€©€€™€€©  €€©€€©€€©€€™€€© !€€©€€©€€©€€™€€© "€€©€€©€€™€€© #€€©€€©€€™€€© $€€©€€©€€™€€© %€€©€€©€€™€€˜€€˜€€˜`€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€˜`€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€© €€© €€© €€™€€© €€©€€©€€©€€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€©€€™@€€© €€©€€©€€™€€© €€© €€©€€© €€©€€© €€©€€©€€©€€©€€©€€©€€©€€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€©€€™@€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€©€€™@€€© €€©€€©€€™€€© €€©€€©€€™€€© €€© €€© €€©€€©€€© €€© €€™€€© €€©€€©€€™€€˜`€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€© €€© €€© €€™€€© €€©€€©€€™€€© €€©€€©€€™€€˜`€€© €€©€€©€€™€€© €€© €€©€€© €€©€€© €€©€€© €€©€€©€€©€€©€€© €€© €€© €€© €€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€© €€© €€© €€© €€©€€©€€™€€© €€©€€© €€© €€© €€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€˜€€€€€€˜€˜€€˜€˜€©€©€©€™€˜€˜€š€š€€˜€€€€€˜€„˜€€˜€„˜€„©€„©€„©€„™€„˜€„˜€„š€€˜€„€€˜€ ˜€€˜€ ˜€ ©€ ©€ ©€ ™€ ˜€ ˜€ ˜€€˜€ €€˜€Œ˜€€˜€Œ˜€Œ©€Œ©€Œ©€Œ™€Œ˜€Œ˜€Œš€€˜€Œ€€˜€˜€€˜€˜€©€©€©€™€˜€˜€š€€˜€š€€y{‰‹‰‰————####˜˜¦¦¦©ƒ6Fš žGNŪ ÷ q ¹ ü`€Ų²Ļ¬¹ƒxŒ„!”"ņ$ū%Į'B(*ø+į-\0"2p4Š6š7Į8n— ž "#$%'()*,-./12346789;<=>@ACDEHIJL? „õöó$T*0g6R9!&+05:?BF’’UnknownArthur AndersenguntermsMatthew S. GunterMatthew Gunter ForbergdmShane A. Richterkenneth scudder|ƒ… Š‘“™ ¢©!“’•€!“’•€!“’•€!“’•€!“’•€h25h2‡2‘233˜3”34-4Ø4°45’’RISNERCD9C:\WINDOWS\TEMP\AutoRecovery save of sourcing metrics.asdRISNERCD0C:\Supply Chain Diagnostic\CombinedMetrics-1.docRISNERCD:C:\WINDOWS\TEMP\AutoRecovery save of CombinedMetrics-1.asdRISNERCD:C:\WINDOWS\TEMP\AutoRecovery save of CombinedMetrics-1.asdRISNERCD:C:\WINDOWS\TEMP\AutoRecovery save of CombinedMetrics-1.asdRISNERCD:C:\WINDOWS\TEMP\AutoRecovery save of CombinedMetrics-1.asdRISNERCD:C:\WINDOWS\TEMP\AutoRecovery save of CombinedMetrics-1.asdRISNERCD0C:\Supply Chain Diagnostic\CombinedMetrics-1.docRISNERCD0C:\Supply Chain Diagnostic\CombinedMetrics-1.docArthur Andersen4C:\DATA\SCM\diagnostic sections\Combined Metrics.docž’’’’’’’’”) £nœ’„µDń0’Q'% ’F/ ŚĪ“3’ö4ŚĪ“3’={ ’P“ ’¬"źŚĪ“3’ś*œ ŚĪ“3’A (¢¾ ’Š&č+ ’©WēF ’7IŚĪ“3’$qZK ’ų-ƒK ’mD¬KŌb°’Õ>żLxV=’Ä5PxV=’OyÉ_4sj=’ąE^`xV=’EU‘aŚĪ“3’č klŚĪ“3’āYó|ŚĪ“3’i4~xV=’*@“„“„L’.@h„h„˜ž.„h„˜žĘh.„h„˜žĘhB*OJQJo(·š„h„˜žĘhB*OJQJo(·š„h„˜žĘh.„h„˜žĘh.„h„˜žĘhB*OJQJo(·š„h„˜žĘhB*OJQJo(·š„h„˜žĘhB*OJQJo(Žš „h„˜žĘhOJQJo(·š„h„˜žĘh.„h„˜žĘhB*OJQJo(·š„h„˜žĘh. „h„˜žĘhOJQJo(·š@“„“„L’. „h„˜žĘhOJQJo(šš „h„˜žĘhOJQJo(šš@“„“„L’. „h„˜žĘhOJQJo(šš„h„˜žĘhB*OJQJo(·š„h„˜žĘhB*OJQJo(·š„h„˜žĘhB*OJQJo(·š „h„˜žĘhOJQJo(ššų-ƒK©WēFž’’’DUOyÉ_”)mD¬K„µ„µ UŠ&č+Ä5PąE^`Q'%i4~Õ>żLA (¬"ź7Iś*œ EU‘aP“={āYó|F/ ö4č kl$qZK’’’’’’’’’’’’PU`s@h „h„˜žOJQJo(·š’’’’’’’’’’’’’’’’’’’’¬U`a@h„h„˜ž.’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’@Ą#Ü#(L@Ą# Ą#Ą{ Ö'v 0P ÖCJGŹCJmH "V#v$ "V#v$"V#v$'v 5CJ"V#v$5CJ"V#v$'v CJ"V#v$CJ"V#v$'v 56üœ ”EF[jjk{|ƒ„…ę!ē!ų!ł!ś!æ#Ą#Ś#Ū#Ü#Ķ%Ž%ą%į% '¤'ø)¹)g2h2i2j2q2r2s2‹2‘2’2æ2Ó2į2ā2ć2ģ2ķ2ń2ņ2ó2ō2õ2ü2ż2ž233K3_3m3v3w3z3{3‚3ƒ3„3œ33”3ā3ć3ń3ś3ū3ž3’34444 4-4n4}4†4‡4Š4‹4’4“4”4¬4°4Ž4ņ45 5 5 5555Š@Š8@Š:@Š@@ŠB@ŠŠ6@ŠŒ6@ŃŖ–ŠŅ:@ŠŅB@ŃŌB@ ŃȖŃöB@ ŠC@ ŠC@ Š C@ŠĢK@ŃĪK@ŠōK@ŠöK@ŠųK@Š‚O@фO@Š¼O@Š¾O@ŠĄO@ŃŹ–ŠĘS@ŠŹS@ŠĢS@Ńģ–ŠPW@Šx[@Šz[@Š¢r@ŠšŠšŃō–Š—Š—ŃšŃ4šŠm@Šm@Ń—ŠÜm@Š@šŠBšŃųm@ўŠ n@ŠFšŠHšŠJšŠLšŃ0—Š>—Š@—ŃNšŃ~šŠPn@ŃB—Šo@Ńųm@ŃžŠ n@Šl—Ńn—Š|—Š~—ŃŽšŃdo@Ń¾šŠno@р—Š8p@Ńųm@ŃžŠ n@Š„—ц—Š”—Š–—ŃȚтp@ŃöšŠžp@Šfq@Ńųm@ŃžŠ n@Šš—Ńœ—ŠŖ—Š¬—Ń›ŃB›Šŗq@Ń®—Š„r@Ńųm@ŃžŠ n@ŠŲ—Š r@Š¢r@GTimes New Roman5€Symbol3& Arial;€Wingdings"ńˆŠhSj*Fšl*F“l*FK“) X Į"„Ą““€24d3c2ƒ’’SUPPLY CHAIN PROCESS: RISNERCDArthur Andersen=someswan&enter=Enter&frames=auto&curmbox=ACTIVE&js=yes ¼­¬«http://www.hotmail.com/ ˆ­¬«#http://207.82.250.251/cgi-bin/start c t%%624ī’Ą207.82.250.150_d66.*ī’Ąjulie_mcdougallģ„ĮG 4æR9bjbjŽŁŽŁ  ģ³ģ³h2§’’’’’’]f”°h°h°h°h°hTĄi” ± ± ±˜8²T²T‡Ėņ”“”“^ņ“ņ“ņ“ņ“ņ“ņ“)Å+Å+Å+Å+Å+Å+Å$ ĢōžĶ„OÅÉ°hņ“ņ“ņ“ņ“ņ“OÅNµ°h°hņ“ņ““³ąNµNµNµņ“°hņ“°hņ“)Åi^bi^°h°h°h°hņ“)ÅNµNµhŗ¾xĀy°h°h)Åņ“h³L&§÷½T‡L* ±µLńÄ8Root Entry’’’’’’’’Ä’’’’’’’’ ĄFĄ=‰ķ]õ½&§÷½@°E1Table’’’’t l ĀP[ hWordDocumentž>‚’’’’’’’’é 8A<@A@’’’’’’’’Ś˜ ( @ś SummaryInformation (’’’’’’`žA’’’’ “‚ƒ„…†‡ˆ‰Š‹ŒŽ‘’“”•–—˜™š›œžŸ ”¢£¤„¦§O’’’’Ŗ«¬­®°ž’’’±²Ū“µ¶·ø¹ŗ»¼½¾æĄĮĀĆÄÅĘĒČÉŹĖĢĶĪĻŠŃž’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’ÜŻŽßąįāćäåęēčéźėģķīļšńņóōõö÷ųłž’’’ūžż’’’ž’’’ż’’’DocumentSummaryInformation 8’’’’’’’’’’’’ģCompObj’’’’’’’’’’’’ j\ 0Table ’’’55’’’’’’’’’’’’ÕHu‚Īp‘A 0 ’’’’’’’’’’’’’’XAšSize’’’’’’’’  !"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIt’’’’MKNž’’’PQRSTUVWXYq’’’’\]^_`abcdefghijklmnop³sL©rvwxyz{|}~€ż’’’ž’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’_PID_GUIDäAN{BCB485AB-3906-11D2-A748-ACBD04794876}ž’ą…ŸņłOh«‘+'³Ł0„˜øÄŲäō  4 @ L Xdlt|äSUPPLY CHAIN PROCESS: UPP RISNERCDAINISNNormalDArthur Andersen5thMicrosoft Word 8.0S@¾ļ@ŚFŸ÷½@2_/Åö½@ĝ™÷½ K“)ž’ ’’’’ ĄFMicrosoft Word Document MSWordDocWord.Document.8ō9²qž’ÕĶ՜.“—+,ł®DÕĶ՜.“—+,ł®T hpŒ”œ¤ ¬“¼Ä Ģ ļäAndersen WorldwideX3j SUPPLY CHAIN PROCESS: Title˜ 6> 9š“ v:ņv:’b9š`Æ“ v:ņv:’b9š`Æ“ v:ņv:’b9š9š“ v:ņv:’bšI ™I “ v:ņv:’b9š`Æ“ v:ņv:’b9šKŹ“ v:“ v:ņv:’b9šÖé“ v:“ v:ņv:’b9šĒˆ “ v:“ v:ņv:’b9š`Æ“ v:“ v:ņv:’b9šÖé“ v:ņv:’bÆŌÖé“ v:ņv:’b9š`Æ“ v:ņv:’b9š`Æ“ v:ņv:’b9š»Ō$v:“ v:ņv:bv:‹o“ v:ņv:bv:ėt“ v:ņv:bv:`Æ“ v:ņv:bv:Öé“ v:ņv:bv:Öé“ v:ņv:bv:`Æ“ v:ņv:bv:Öé“ v:ņv:bv:Öé“ v:ņv:bv:Öé“ v:ņv:bv:ėt“ v:ņv:bv:`Æ“ v:ņv:bv:ėt“ v:ņv:bv:`Æ“ v:ņv:bv:K$ “ v:ņv:’b‡˜bv:’b‡˜ƒk “ v:ņv:bv:bv:bv:bv:"“ v:ņv:bv:K$ “ v:ņv:bv:ėt“ v:ņv:bv:ėtø#v:u:“ v:ņv:bv:Öé“ v:“ ^“ v:“ ^“ v:“ ^ņv:bv:bv:bv:bv:bv:bv:bv:bv:ōÕ“ v:ņv:bv:ŲČ“ v:ņv:bv:Öé“ v:ņv:bv:`Æ“ v:ņv:bv:ėtø#v:u:“ v:ņv:bv:`Æ“ v:ņv:bv:`Æ“ v:ņv:bv:Öéø#v:u:“ v:ņv:bv:ėt“ v:ņv:bv:ėt“ v:’“ ‡˜’“ żŅņv:bv:’b‡˜’b‡˜ł„ “ v:ņv:bv:`Æ“ v:ņv:bv:`Æ“ v:ņv:bv:ņ¼“ v:ņv:bv:`Æ“ v:ņv:bv:_“ v:ņv:’br ’bżŅ’bżŅk³“ v:ņv:bv:_“ v:ņv:bv:_“ v:ņv:bv:K$ “ v:“ ^“ v:“ ^“ v:“ ^“ v:“ ^ņv:bv:bv:bv:’b‡˜’b‡˜’b‡˜’bżŅņK“ v:ņv:bv:Öé“ v:ņv:bv:K$ “ v:ņv:bv:K$ “ v:’“ r ’“ ‡˜’“ żŅ’“ ‡˜ņv:bv:g†“ v:“ v:’“ ‡˜’“ ‡˜’“ ‡˜’“ żŅņv:bv:g†“ v:ņv:bv:¬Ó“ v:ņv:bv:`Æ“ v:ņv:bv:K$ “ v:ņv:bv:K$ $v:$s$s$v:$v:$v:“ v:ņv:bv:ėt$v:$v:$s$v:$v:$v:$v:“ v:ņv:bv:ėt$v:$v:$s$v:$v:$v:$v:“ v:ņv:bv:ėt$v:$v:$s$v:$v:$v:$v:“ v:ņv:bv:ėt$v:$v:$s$v:$v:$v:$v:“ v:ņv:bv:ėt$v:$v:abŸ ńņ12Ø©ÉŹ89kl¾æ ghŪÜļš>?YZœžŸ ”ŁŚŪJKƒ„…÷ų;<¬­ŪÜ>?qrŽß#$˜™š®Æüż  a b r s ¹ ŗ Ņ Ó / 0 m n ø ¹ ü ż E F u v w ¼ ½ ź ė ģ 2 3 _ ` ¶ · ū ü : ; h i ¤ „ Ź Ė ’ 45@A€™šÓŌ@Anop«¬ŲŁŚQRSŲŁ?@kl²³āć=>rsĪĻŠŃŅōõö÷TU‚«¬ķīhiÆ°±²åętu·ø¹ŗBCDEF`aƒ„©Ŗ 23wxūüö÷OR‘’¤„ŒĖĢåę¢£ĀĆ  ()jk„…—˜NOZqrˆ‰Ÿ ”ĪĻśū$%¬­½¾$ % A B ņ ó !!Ž!!¤!„!ę!ē!ł!ś!""‚"ƒ"“"”"# ###æ#Ą#Ū#Ü#ī#ļ#=$>$S$T$‹$Œ$ž$Ė$ś$ū$ü$/%c%d%s%t%ß%ą%į%&&N&O&d&e&—&˜&µ&¶&3'4'd'e'“'µ'Ē'Č'I(Ŗ()):);)y)z)ˆ)‰)·)ø)¹)Ü)Ż)²*³*ī*÷*ų*ž*’* + ++++++[+®+ü+X,Y,›,œ,,ž,ń,ņ,ó,ō,>-?-ō-õ-.T.p.’.Ø.©.Ŗ.«.Ų.Ł.ö././U/V/l0m011[1\1„1…1»1¼12 2 2 2c2d2e2f2h2j2r2s2’2Ÿ2 2§2æ2Ž2ß2ą2į2ć2š2ń2õ2ż2ž23+3,333K3j3k3l3m3z3{3ƒ3„3¢3Æ3°3·3Ļ3ī3ļ3š3ń3ž3’344)46474>4V4u4v4w4x4…4†4Ž44¬4¹4ŗ4Į4Ł4ų4ł4ś4ū45 5 5© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€©€€©€€©€€™€€©  €€©€€©€€©€€™€€©  €€©€€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€©€€™€€© €€©€€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€©€€™€€© €€©€€©€€©€€™€€©  €€©€€©€€©€€™€€© !€€©€€©€€©€€™€€© "€€©€€©€€™€€© #€€©€€©€€™€€© $€€©€€©€€™€€© %€€©€€©€€™€€˜€€˜€€˜`€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€˜`€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€© €€© €€© €€™€€© €€©€€©€€©€€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€©€€™@€€© €€©€€©€€™€€© €€© €€©€€© €€©€€© €€©€€©€€©€€©€€©€€©€€©€€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€©€€™@€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€©€€™@€€© €€©€€©€€™€€© €€©€€©€€™€€© €€© €€© €€©€€©€€© €€© €€™€€© €€©€€©€€™€€˜`€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€© €€© €€© €€™€€© €€©€€©€€™€€© €€©€€©€€™€€˜`€€© €€©€€©€€™€€© €€© €€©€€© €€©€€© €€©€€© €€©€€©€€©€€©€€© €€© €€© €€© €€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€© €€© €€© €€© €€©€€©€€™€€© €€©€€© €€© €€© €€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€© €€©€€©€€™€€˜€€€€€€˜€˜€€˜€˜€©€©€©€™€˜€˜€š€š€€˜€€€€€˜€„˜€€˜€„˜€„©€„©€„©€„™€„˜€„˜€„š€€˜€„€€˜€ ˜€€˜€ ˜€ ©€ ©€ ©€ ™€ ˜€ ˜€ ˜€€˜€ €€˜€Œ˜€€˜€Œ˜€Œ©€Œ©€Œ©€Œ™€Œ˜€Œ˜€Œ˜€€˜€Œ€€˜€˜€€˜€˜€©€©€©€™€˜€˜€˜€€˜€š€€y{‰‹‰‰————““”””¤ƒ6Fš  GNŪ ÷ q ¹ ü`€Ų²Ļ¬¹ƒxŒ„!”"ņ$ū%Į'B(*ø+į-\0"2p4Š6š7Į8n—   "#$%'()*,-./12346789;<=>@ACDEHIJL? „õöó$T*0g6R9!&+05:?BF’’UnknownArthur AndersenguntermsMatthew S. GunterMatthew Gunter ForbergdmShane A. Richterkenneth scudder|ƒ… Š‘“”›¤!“’•€!“’•€!“’•€!“’•€!“’•€h2ä2ī2n3x3ņ3ü3(4(4y4ƒ4ü45 5 5h2‡2‘2ä2ī233n3x3˜3”3ņ3ü34(4(4y4ƒ4£4«4ü45 5 5’’RISNERCD9C:\WINDOWS\TEMP\AutoRecovery save of sourcing metrics.asdRISNERCD0C:\Supply Chain Diagnostic\CombinedMetrics-1.docRISNERCD:C:\WINDOWS\TEMP\AutoRecovery save of CombinedMetrics-1.asdRISNERCD:C:\WINDOWS\TEMP\AutoRecovery save of CombinedMetrics-1.asdRISNERCD:C:\WINDOWS\TEMP\AutoRecovery save of CombinedMetrics-1.asdRISNERCD:C:\WINDOWS\TEMP\AutoRecovery save of CombinedMetrics-1.asdRISNERCD:C:\WINDOWS\TEMP\AutoRecovery save of CombinedMetrics-1.asdRISNERCD0C:\Supply Chain Diagnostic\CombinedMetrics-1.docRISNERCD0C:\Supply Chain Diagnostic\CombinedMetrics-1.docArthur Andersen4C:\DATA\SCM\diagnostic sections\Combined Metrics.docž’’’’’’’’”) £nœ’„µDń0’Q'% ’F/ ŚĪ“3’ö4ŚĪ“3’={ ’P“ ’¬"źŚĪ“3’ś*œ ŚĪ“3’A (¢¾ ’Š&č+ ’©WēF ’7IŚĪ“3’$qZK ’ų-ƒK ’mD¬KŌb°’Õ>żLxV=’Ä5PxV=’OyÉ_4sj=’ąE^`xV=’EU‘aŚĪ“3’č klŚĪ“3’āYó|ŚĪ“3’i4~xV=’*@“„“„L’.@h„h„˜ž.„h„˜žĘh.„h„˜žĘhB*OJQJo(·š„h„˜žĘhB*OJQJo(·š„h„˜žĘh.„h„˜žĘh.„h„˜žĘhB*OJQJo(·š„h„˜žĘhB*OJQJo(·š„h„˜žĘhB*OJQJo(Žš „h„˜žĘhOJQJo(·š„h„˜žĘh.„h„˜žĘhB*OJQJo(·š„h„˜žĘh. „h„˜žĘhOJQJo(·š@“„“„L’. „h„˜žĘhOJQJo(šš „h„˜žĘhOJQJo(šš@“„“„L’. „h„˜žĘhOJQJo(šš„h„˜žĘhB*OJQJo(·š„h„˜žĘhB*OJQJo(·š„h„˜žĘhB*OJQJo(·š „h„˜žĘhOJQJo(ššų-ƒK©WēFž’’’ä—OyÉ_”)mD¬K„µ„µ@˜Š&č+Ä5PąE^`Q'%i4~Õ>żLA (¬"ź7Iś*œ EU‘aP“={āYó|F/ ö4č kl$qZK’’’’’’’’’’’’š—`s@h „h„˜žOJQJo(·š’’’’’’’’’’’’’’’’’’’’L˜`a@h„h„˜ž.’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’@€”9 Ö'v 0P ÖCJGŹCJmH "V#v$ "V#v$"V#v$'v 5CJ"V#v$5CJ"V#v$'v CJ"V#v$CJ"V#v$'v 56üœ ”EF[jjk{|ƒ„…ę!ē!ų!ł!ś!æ#Ą#Ś#Ū#Ü#Ķ%Ž%ą%į% '¤'ø)¹)g2h2i2j2q2r2s2‹2‘2’2æ2Ó2į2ā2ć2ģ2ķ2ń2ņ2ó2ō2õ2ü2ż2ž233K3_3m3v3w3z3{3‚3ƒ3„3œ33”3ā3ć3ń3ś3ū3ž3’34444 4(4i4x44‚4…4†44Ž44§4«4Ł4ķ4ū4555 5 5 5P@P8@P:@P@@PB@PŠ6@PŒ6@QŖ–PŅ:@PŅB@QŌB@ QȖQöB@ PC@ PC@ P C@PĢK@QĪK@PōK@PöK@PųK@P‚O@Q„O@P¼O@P¾O@PĄO@QŹ–PĘS@PŹS@PĢS@Qģ–PPW@Px[@Pz[@P¢r@PšPšQō–P—P—QšQ4šPm@Pm@Q—PÜm@P@šPBšQųm@Q P n@PFšPHšPJšPLšQ0—P>—P@—QNšQ~šPPn@QB—Po@Qųm@Q P n@Pl—Qn—P|—P~—QŽšQdo@Q¾šPno@Q€—P8p@Qųm@Q P n@P„—Q†—P”—P–—QȚQ‚p@QöšPžp@Pfq@Qųm@Q P n@Pš—Qœ—PŖ—P¬—Q›QB›Pŗq@Q®—P„r@Qųm@Q P n@PŲ—P r@P¢r@GTimes New Roman5€Symbol3& Arial;€Wingdings"1ˆŠhSj*FØl*F“l*FK“) X Į"„Ą““€4d3c2ƒ’’SUPPLY CHAIN PROCESS: RISNERCDArthur Andersen}¤H’C€„   !Tcp’’Č$Óp˜%Óp`&Óp¾ŅpŅp6°ŅpVŅp~fŃp{Ņph¹OŒa£#Eg‰«ĶļžÜŗ˜vT2ģ„ĮG DæR9bjbjŽŁŽŁ ¢ģ³ģ³h2¢’’’’’’] h””j”j”j”j”jT±k”‘³‘³‘³˜)“E“E‰ŸĶņ…¶…¶^ć¶ć¶ć¶ć¶ć¶ć¶°Ē²Ē²Ē²Ē²Ē²Ē²Ē$‘Īō…Š„ÖĒÉ”jć¶ć¶ć¶ć¶ć¶ÖĒÕ·”j”jć¶ć¶„µąÕ·Õ·Õ·ć¶^”j涔j涰Ēõj^Sk^”j”j”j”j涰ĒÕ·Õ·ļ¼¾’Äy”j”j°Ēć¶YµLōq“÷½E‰L*‘³A·”xĒ8Root Entry’’’’’’’’Ä’’’’’’’’ ĄFĄ=‰ķ]õ½ōq“÷½6@°E1Table’’’’t l ĀP[ ŃWordDocumentž>‚’’’’’’’’é 8A<@A@’’’’’’’’Ś˜ ( @1¢SummaryInformation (’’’’’’`žA’’’’ “’’’’’’’’’’’’’’’’      !"#$%&'()*+,-./0ž’’’2žż’’’ż’’’78ž’’’ż’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’‚ƒ„…†‡ˆ‰Š‹ŒŽ‘’“”•–—˜™š›œžŸ ”¢£¤„¦§OŅŖ«¬­®°ž’’’±²Ū“µ¶·ø¹ŗ»¼½¾æĄĮĀĆÄÅĘĒČÉŹĖĢĶĪĻŠÓ’’’’ž’’’ŌÕÖ×ŲŁŚÜŻŽßąįāćäåęēčéźėģķīļšńņóōõö÷ųłž’’’’’’’’’’’’’’’’’’’ž’’’’’’’ž’ ’’’’ ĄFMicrosoft Word Document MSWordDocWord.Document.8ō9²qž’ÕĶ՜.“—+,ł®DÕĶ՜.“—+,ł®T hpŒ”œ¤ ¬“¼Ä Ģ ļäAndersen WorldwideX3j SUPPLY CHAIN PROCESS: Title˜ 6> _PID_GUIDäAN{BCB485AB-3906-11D2-A748-ACBD04794876}ž’ą…ŸņłOh«‘+'³Ł0„˜øÄŲäō  4 @ L Xdlt|äSUPPLY CHAIN PROCESS: UPP RISNERCDAINISNNormalDArthur Andersen6thMicrosoft Word 8.0S@Č@ŚFŸ÷½@2_/Åö½@˜KŽ÷½ K“)’’’’’’’’  !"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHItKZ’’’’’’’’’’’’PQRSTUVWXYqØ\]^_`abcdefghijklmnop³sJ©rvwxyz{|}~€