ࡱ> ?A> IbjbjPP .$:: .  8($LBthh~~~YYY, h#YYYYY'~~'''Yd~~'Y''V@1 j 0BT#'#1'1tYYY'YYYB#YYYYYYYYY  :   Interviewing Techniques and Structure  Pre Interview: What are you really looking for? What information and details are you expecting to gather from the conversation? You want to be sure you know these things before the meeting. Structure: Typically interviews are for 30 or 60 minutes. The key is that you, as the interviewer, should be controlling the conversation and receiving more information than youre giving. A good interview should feel like a (guided) conversation, however the candidate should be doing most of the talking. A general rule of thumb is the 80/20 rule, the candidate should be doing 80% of the talking, and the interviewer, 20%. Interview questions should ONLY be job-specific. If the question isnt related to the information youre looking to gather, dont ask it. Do ask questions and probe for more information. The 30-minute interview structure: Opening: 3 minutes Providing Info: 5-10 minutes* Gathering Info: 15-20 minutes* Closing: 2 minutes The 60-Minute interview Opening: 5 minutes Providing Info: 10-20 minutes* Gathering Info: 30-40 minutes* Closing: 5 minutes *Youll be providing information and gathering information during the interview/conversation. In other words, there will be back-and-forth during the conversation (i.e. providing and gathering information) The interview: Opening (or greeting): Greet the interviewee with a smile, and thank them for agreeing to meet with you. Be sure to say something to help build rapport - just as you would when youre talking with a co-worker, keep it conversational! I cant believe this weather, How is your day going?, or Can you believe its already December? Something along these lines - you want this to feel as much a conversation (vs. an interview) as possible. Purpose and Providing Info: Explain the purpose of the meeting. Specifically, explain why the meeting was called, the expected result of the conversation, and cover any ground rules that need to be covered. You may want to also mention that youll be taking notes during the meeting. During the interview (gathering information): Ask the question, and then listen, listen.and listen some more! Acknowledge what the person is saying with facial expressions, a head nod, or uh-huh, hmm, etc. Listen for clues that there is more to what theyre saying and be sure to probe for more information. A probing question could be as simple as Really? Well that is interesting. Could you please elaborate on that?. Or Interestingcan you give me some examples (of when that happened)? Take notes - write as much down (that is useful) as you can. Youll be reviewing your notes after the interview and likely adding to them. Its good to get as much down during the conversation Closing Thank the interviewee for their time, and their input. Also be sure to ask for permission to follow up if needed Post Interview Review your notes and add to them as needed. Its important to do this immediately after the interview, as thoughts are still fresh in your mind.     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