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l ! 0 Q t i h b h < A ` ED r E \ SG A A A 6 6 q d A A A Q %J %J %J %J v v v ė : D v v v : v v v b b b b b b Master OF INFORMATION TECHNOLOGY
FUNDAMENTALS OF ICT (CMCF5103)
NameFundamentals of ICTCodeCMCF5103StatusCORELevelMasterCredits Value3 CreditsPrerequisiteNoneEvaluation50% Continous Assessment
50% Final ExaminationObjectiveAfter Completing this course, students would get to know the components of ICT much more closer. This course will give the strong basics and other information that needed to know by a student from non-IT background.SynopsisThis course will on touch the following topics which is the main components of ICT:
Computer Technology
Communication Technology
Internet Technology
Computer Software
Intelligent SystemsSubject OutlineTitleHours Studied1. COMPUTER TECHNOLOGY
Memory, Storage, and Input/Output
-An overview of How Storage Works
-The Memory System
-The System (Memory) Bus
-Memory Chips
-Disk Storage
-Magnetic Storage
-Optical Storage
-The I/O Bus
-PCI
-External I/O.
-Chipsets
Computer Monitors and Graphics Systems
-Making an Image
-Pixels and Dots
-Resolution
-Resolution, Content, and Perception
-Color
-Image Stability and Smoothness of Motion
-Monitor Technologies
-The Structure of Graphics Systems
-Bitmapped Images
-Vector Images
-Bitmap vs. Vectors
-Generation of Graphics Systems
-Printer
Silicon Economics
-Silicon Foundations
-New Approaches to Chipmaking
-Microprocessor Families
-RISC CPUs
-Types of Computer
- Mainframes, Supercomputers, Servers, Workstations, Desktops
-General Purpose CPU40COMMUNICATION TECHNOLOGY
Digital vs Analog: Communications Basics
-AM, FM
-Bandwidth
-Amplitude and Attention
-Frequencies and Diffusion
-Data Compression
Network Fundamentals
-Overview
-Packets
-Address
- Error Detection and Correction
-Packet Size
-Network Layers
-Circuits, Virtual Circuits, and Circuit less Approaches
-Topologies
-Hubs, Repeaters
-Switches, Routers, Bridges
-Multicasting
Types of Networks
-LAN
-Ethernet
-Token Ring
-ATM
-Gigabit Ethernet
-WAN
Client/Server Concepts
-Network Generations
-Distributed Data vs Distributed Processing
-Distributed Data Structures
-Client/Server Data Systems
-Distributed Applications40COMPUTER SOFTWARE
Fundamentals of the Operating System
-The Core Functions of Operating System
Evolution of Operating System
-Mainframe Systems
-Minicomputer/Server Systems
-VMS, OS/400
-UNIX and variants
Microcomputer Operating Systems
-Microsoft MS-DOS
-MacOS
-Windows
-Network Operating System
-The Palm OS
Programming, Object Oriented Technology, and Software Development
-Basic Programming Terminology
-Structured Programming
-Modular Programming
-Programming Languages by Level
- 4th GL Languages
-Object Oriented Technology
-Software Development Strategies and Programming Tools
-CASE Tools
-Rapid Application Development
Databases, Applications, and Software Reliability
-Elements of Database
-Planning a Database
-Relational Model
-Non-relational Database
-Object Oriented Database40TOTAL120ReferenceCompulsoryE.Garrison Walters. 2001. Essential Guide to Computing: The Story of Information Technology. Prentice Hall PTR.
David Cyganski, Johan A.Orr, Richard F. Vaz. 2000. Information Technology: Inside and Outside. Prentice Hall.
Efraim Turban, Jay E. Aronson. 2001. Decision Support Systems and Intelligent Systems. 6th Edition. Prentice Hall.AdditionalHarriett Capron. 2000. Tools for an Information Age. 6th Edition. Prentice Hall.
Harley Hahn. 1996. The Internet. 2nd Edition. Osborne McGraw-Hill. ALGORITHM AND DATA STRUCTURE (ITCS6043)
NameAlgorithm and Data StructureCodeITCS6043StatusCORELevelMasterCredits Value3 CreditsPrerequisiteNoneSynopsis This subject covers the basics of data structures and algorithms. Among the areas covered in this subject includes basic and advanced types of data structures. Topics covered in this subject are arranged in the following modules:-
1. Introduction to Algorithm & Data Structure
2. Abstract Data Types
3. Arrays
4. Stacks & Queues
5. Linked List Structures
6. Recursion
7. Trees, Binary Trees & Search Trees
8. Sorting
9. Heaps & Priority Queues
10. Hash Tables
11. GraphsObjectivesAt the end of the course, students should have the following knowledge and abilities:-
1. Ability to understand the fundamentals of data structures and algorithms.
2. Understand the relationship between data structures and algorithms with program construction.
3. Ability to determine which data structures and algorithms to be used for different problems.Evaluation SchemeAssignments x 4: 16%
Project x 1: 10%
Quiz x 2: 04%
Midterm Exam x 1: 20%
Final Exam: 50%
Total: 100%References1. Lafore, Robert (2003), Data Structures and Algorithms in Java (2nd Ed.), SAMS Publishing
2. Aho, Alfred V et al. (), The Design and Analysis of Computer Algorithms, Addison-Wesley
3. Shaffer, Clifford A (), Practical Introduction to Data Structures and Algorithms, Java Edition, Prentice Hall
PROGRAMMING LANGUAGES (CMPL5103)
NameProgramming LanguagesCodeCMPL5103StatusCORELevelMasterCredits Value3 CreditsPrerequisiteNoneEvaluation50% Continous Assessment
50% ExaminationObjectiveOn completion, participants will be able to:
- Understand the fundamentals of programming languages
- Write programs in JAVASynopsisThis course will discuses the following topics which is the main elements i n S o f t w a r e D e v e l o p m e n t P r o c e s s :
C o n c e p t s o f P r o g r a m m i n g a n d P r o g r a m m i n g L a n g u a g e s
T y p e o f P r o g r a m m i n g L a n g u a g e s
O b j e c t O r i e n t e d S o f t w a r e D e v e l o p m e n t w i t h J a v a M o d u l e S t r u c t u r e T i t l e / T o p i c s T o t a l L e a r n i n g H o u r s 1 . C o n c e p t s o f P r o g r a m m i n g L a nguages
2. Functional languages
3. Event-based programming
4. Function libraries and reusable software components
5. Object Oriented Approach with JAVA
-Elements of Java
-Classes and Inheritence
-Design by Abstraction
-Object Oriented Application Framework120TOTAL120ReferenceCompulsoryRobert Sebesta. Concepts of Programming Languages. Prentice Hall. 2002.
Xiaoping Jia. Object Oriented Software Development Using Java. Prentice Hall. 2003.
Deitel & Deitel. Java: How to Program. Prentice Hall.AdditionalJ. Glenn Brookshear. 2000. Computer Science: An Overview. 6th Edition. Addison Wesley.
DATABASE SYSTEM
NameDatabase SystemCodeStatusCORELevelMastersCredits Value3 CreditsObjectiveOn completion, participants will be able to:
- Understand the basics of database management
- Design relational database schemas
- Query relational databases with the SQL query languageSynopsisUnderstand the functionalities of database management systems, be able to use them and design good database schemas.Module StructureTitle / Topics1. Data and Infromation Modeling.
2. Creating Database
METHODOLGY OF INFORMATION SYSTEM & KNOWLEDGE MANAGEMENT (CMKM5103)
NameMethodology of Information System & Knowledge ManagementCodeCMKM5103StatusCORELevelMasterCredit Values3 CreditsPre-requisitesNoneAssessment50% Continous Assessment
50% ExaminationObjectiveOn completion, participants will be able to:
- The lifecycle of Information System development.
- Understand the basic principles of knowledge management and engineering.
- Understand data mining / data warehouse objectives and techniques.SynopsisThis subject is prepared for the students to enable them to understand in depth the roles of Information Technology in increasing the organization performance by looking at its current capabilities. To achieve this objective, the following topics will be covered:
1. The Life Cycle of Information System Development
2. Knowledge Management
3. Data Mining and Knowledge Discovery
Mata pelajaran ini disediakan untuk membolehkan pelajar memahami secara mendalam tentang peranan yang dapat di berikan oleh Teknologi Maklumat dalam meningkatkan prestasi sesuatu organisasi dengan memahami keupayaan IT masa kini. Bagi mencapai tujuan ini, topik-topik berikut akan disentuh:
Kitar Hayat Pembangunan Sistem Maklumat
Pengurusan Pengetahuan
Perlombongan Data dan Penemuan PengetahuanModule StructureTitle / TopicsTotal Learning Hours1. THE INFORMATION SYSTEM DEVELO P M E N T L I F E C Y C L E
S y s t e m A n a l y s i s F u n d a m e n t a l s
I n f o r m a t i o n R e q u i r e m e n t A n a l y s i s
T h e A n a l y s i s P r o c e s s
D e s i g n
I m p l e m e n t a t i o n
2 . K N O W L E D G E M A N A G E M E N T
B a s i c K n o w l e d g e M a n a g e m e n t M o d e l s a n d
C o n c e p t s
S t r a t e g i e s f o r K n o w l e d g e S h a r i n g
H o w t o D e s i g n a n d I m p l e m e n t a K n o w l e d g e
M a n a g e m e n t S t r a t e g y
H o w I n f o r m a t i o n T e c h n o l o g y R e f e r s t o K n o w l e d g e M a n a g e m e n t
D A T A M I N I N G A N D K N O W L E D G E D I S C O V E R Y
K n o w l e d g e D i s c o v e r y i n D a t a b a s e
- D a t a M i n i n g
- D a t a M a r t
- D a t a W a r e h o u s e
D a t a M i n i n g
-Introduction
-Data Mining and Data Warehousing
-Data Mining and OLAP
-Data Mining Applications
Data Mining Models and Algorithms
-Neural Networks
-Decision Trees
-MARS
-Rule Induction
-MBR
-Logistic Regression
-Discriminant Analysis
-GAM
-Boosting
-Genetic Algorithm
The Data Mining Process
-Process Model
-The Two Crows Process Model120Total120ReferenceCompulsoryMelissie Clemmons Rumizen. The Complete Idiots Guide to Knowledge Management. Alpha Books.
Herbert A. Edelstein. Introduction to Data Mining and Knowledge Discovery. Two Crows Corporation.
AdditionalWayne Applehans, Alden Globe, Greg Laugero. Managing Knowledge: A Practical Web-Based Approach. Addison- Wesley.
Amrit Tiwana. Essential Guide to Knowledge Management, The: E-Business and CRM Applications. Prentice-Hall.
PROJECT MANAGEMENT
Introduction
The objective of this course is to master the project management skills required to keep up in today's changing business environments. With over 80 percent of software projects deemed as failures, the demand for project managers who possess the necessary skills and competencies to succeed is on the rise!
Contents
This course aims at explaining you how to:
Determine the scope of a project.
Estimate the length of a project and determine resource requirements and cost.
Construct and analyze the project network diagram.
Finalize a schedule based on resource availability.
Recruit, organize, and manage a project team.
Monitor and control the progress of a project.
Close out a successful project.
Reference
The reference book is the following:
Effective Project Management
by HYPERLINK "http://www.amazon.com/exec/obidos/search-handle-url/index=books&field-author-exact=Robert%20K.%20Wysocki&rank=-relevance%2C%2Bavailability%2C-daterank/104-0014621-3126379" Robert K. Wysocki (Author), HYPERLINK "http://www.amazon.com/exec/obidos/search-handle-url/index=books&field-author-exact=Rudd%20McGary&rank=-relevance%2C%2Bavailability%2C-daterank/104-0014621-3126379" Rudd McGary
Publisher: Wiley; 3 edition (August 8, 2003)
Language: English
ISBN: 0471432210
ENTREPRENUERSHIP (BMET5103)
ProgramMasters in Business Administration (Entrepreneurship) Module EntrepreneurshipCodeBMET5103StatusCORELevelMasterCredit Hours3 CreditsPre-requisiteAccounting for Decision Making; Managerial Finance; Organisational and Business Management; Marketing ManagementEvaluation50% Coursework (25% Individual Assignment, 25% Group Assignment)
50% Final ExamSubject Matter ExpertProf. Ir. Dr. Zainal Aripin Zakariah / Dr. Oh Teik HaiObjectivesAt the end of the course, student should be able to:
Understand the history, concept and entrepreneurship theory.
Develop entrepreneurial culture in any profession.
Understand the concept of creativity and innovation, risk taking and fundamentals of business management.
Identify contemporary mechanism to participate in the field of entrepreneurship.Synopsis
The emphasis of this course is on the aspect of nurturing entrepreneurship culture among student so they can appreciate the value of entrepreneurship in their daily life. Students will be introduced to the fundamental of entrepreneurship: its historical perspective, concept and theory, and the individual entrepreneurial development. Students will also be exposed to creative and innovative development that will enhance them in identifying business opportunities. Emphasis will also be made on methods of starting a business. Module StructureTitle / TopicsLearning HoursUNIT 1Introduction to entrepreneursh i p
C o n c e p t a n d D e f i n i t i o n o f e n t r e p r e n e u r s h i p .
E n t r e p r e n e u r s h i p E v o l u t i o n .
E n t r e p r e n e u r i a l s e l f i n t e r e s t .
E n t r e p r e n e u r s h i p S u p p o r t S y s t e m .
T h e E n t r e p r e n e u r
P r o f i l e o f s u c c e s s f u l e n t r e p r e n e u r s .
P e r c e p t i o n t o w a r d s e n t r e p r e n e u r s .
E v o l u t ion of Entrepreneurship.
Creativity and innovation
Defining creativity and innovation.
The importance of creativity and innovative relationship in entrepreneurship.
Barriers on creativity and innovative.
Formulation of strategies to encourage creativity and innovation.
Transformation of creativity and innovation on new ventures.40UNIT 2Preparation of Business Plan
W h a t i s b u s i n e s s p l a n a n d i t s i m p o r t a n c e .
B u s i n e s s P l a n F o r m a t .
W h a t i s i n c l u d e d i n t h e B u s i n e s s P l a n .
B u s i n e s s P l a n P r e s e n t a t i o n a n d E v a l u a t i o n .
A n a l y z i n g E n v i r o n m e n t
M i c r o a n d m a c r o i n f l u e n c e .
I d e n t i f y b u s i n e s s o p p o r t u n i t y .
G e n e r a t i n g , a n a l y z i n g a n d s e l e c t i n g b u s i n e s s o p p o r t u n i t i e s . 4 0 U N I T 3 S t a r t i n g a N e w E n t e r p r i s e
C r i t i c a l f a c t o r s a n d c h a l l e n g e s .
L e g a l a s p e c t s o f n e w v e n t u r e s .
E n t r e p r e n e u r s h i p s o u r c e o f f u n d s .
E n t r e p r e n e u r i a l N e t W o r k i n g .
P u r c h a s e a n d B u s i n e s s t a k e o v e r .
Special Topics
Contemporary entrepreneurship.
Techno entrepreneurship (ICT, Biotechnology, etc).
National MDC Incubator Program.
Science Guideline and National Technology.
Research and Development of Commercialization.
Intellectual property.
Liberalization and globalization.
Corporate entrepreneurs.40TOTAL120ReferencesCompulsoryKuratko, D.F. & Hodgetts, R.M., (2001). Entrepreneurship A Contemporary Approach . 5th Edition. Harcourt College Publishers.AdditionalAbd. Aziz Yusof (2002), Usahawan dan Keusahawan: Satu Penilaian. Edisi Kedua, Prentice Hall Sprint Print
Barbara, J. Bird. (1989). Entrepreneurial Behaviour. Glenview: Scott Foresman.
Hisrich, R.D. & Peters, M.P., (1998). Entrepreneurship Starting, Developing and Managing A New Enterprise. Fourth Edition, Irwin.
Asas Keusahawan (2000). Pusat Pembangunan Usahawan Malaysia (MEDEC).
Longeneckec, J.G. Moore, C.W. & Petty J.W. (2003). Small Business Management and Entrepreneurial Emphasis. 12th Edition, South Western.
RESEARCH METHODOLOGY) CMRM6103(
INTRODUCTION
As a graduate student in information technology you are required to conduct research that will assist you in addressing a particular phenomenon or dilemma at your work place or in using information technology for better efficiency, cost effectiveness and profitability. This course exposes you to a variety of research methodologies and approaches that will assist in conducting your own research or in assessing research results produced by others. The thrust adopted in this course is that of social science research with many examples derived from the business context. Although the prescribed main text is from a business context, much of the content is equally applicable for research in IT.
COURSE OBJECTIVES
After taking this course, you should be able to:
Appreciate the value of learning research process skills.
Understand what research is and its different types.
Understand the distinction between good research and research that falls short of professional quality.
Utilize the terminology used by professional researchers employing scientific thinking.
Understand what is needed to formulate a solid research question and/ or hypothesis.
Understand that research are phenomena- and dilemma-centred.
Plan the research design by acquiring an understanding of all the stages in the research process.
Understand the purpose of the research proposal.
Compare and contrast the different types of proposals and the contents of each.
Evaluate the quality of proposals.
Identify and conduct the basic stages of research design.
Compare and contrast between the major types of research designs.
Understand the relationships that exist between variables in research design and the steps for evaluating those relationships.
Understand sampling design and the various sampling techniques and when each is used.
Understand the distinction between measuring objects, properties and indicants of properties.
Compare and contrast between the four scale types used in measurement and when each is used.
Evaluate the soundness of a measurement approach.
Understand the purpose and process of exploratory research and being able to conduct such a research.
Understand the purpose and process of survey methods and being able to conduct such a research.
Understand the purpose and process of observational studies and being able to conduct such a study.
Understand the purpose and process of experimentation.
Perform statistical analysis on quantitative data using Statistical Package for Social Sciences (SPSS).
Perform content analysis and interpretive analysis on qualitative data.
Present research results in written or oral reports.
COURSE SYNOPSIS
This course has been divided into three units. Each unit represents a major area in research methodology comprising five to nine chapters.
Unit 1: introduces you to the key concepts in research methodology which includes the value of research in IT, the scientific process to research, the importance of understanding the phenomena of study prior to embarking on research, formulation of research questions, the research process, the research proposal and ethics in research.
Chapter 1: Provides an understanding of what research is and its different types, the distinction between good research and research that falls short of professional quality and the value of learning research process skills.
Chapter 2: Provides an understanding on the distinctions between different approaches to problem solving, the terminologies used by professional researchers and how to formulate research questions and hypotheses.
Chapter 3: Provides an understanding that research are phenomena- and dilemma-centred, the stages in the research process and the importance of reality checks at each stage of the process.
Chapter 4: Provides an understanding on the purpose of proposals, the types of research proposals and the processes for evaluating the quality of proposals.
Chapter 5: Provides an understanding of the ethical issues in research and their implications on research activities and researchers.
Unit 2: delves in detail on research design for both qualitative and quantitative research paradigms. This unit provides a clear understanding on design strategies, sampling design, measurement and instrumentation, qualitative research, secondary data, survey methods, observational studies and experimentation.
Chapter 6: Introduces the basic stages of research design, the major types of research design and the influence of variables in research design on the execution of the research.
Chapter 7: Provides an understanding on sampling and sampling design, probability and non-probability sampling, sampling techniques and sample size determination.
Chapter 8: Discusses the distinction between measuring objects, properties and indicants of properties, the four scale types used in measurement, sources of measurement error and the criteria for evaluating the soundness of the measurement.
Chapter 9: Discusses on the selection of appropriate measurement scale, the various scale formats for measurement and the various ways that measurement scales are constructed.
Chapter 10: Explains how secondary data support the purpose and process of exploratory research, the process for conducting a productive literature search and how internal data can be mined for research.
Chapter 11: Introduces the survey methodology by explaining the process for selecting an appropriate and optimal communication approach, the different types of surveys, major sources of error and how to minimize those errors.
Chapter 12: Discusses the link between the phenomenon or dilemma of study, research question and/or hypothesis with the research instrument, the link between theory and operationalization, and the link between constructs and variables in the instrument.
Chapter 13: Explains when observation studies are most useful, the strengths and weaknesses of the observation approach in research design and the various designs of observation studies.
Chapter 14: Discusses the uses for experimentation, the advantages and disadvantages of the experimental method, the steps in an experimental design and the internal and external validity of experimental research designs.
Unit 3: delves in detail on how quantitative data can be analyzed, interpreted and presented in written and oral reports.
Chapter 15: Shows how quantitative data can be prepared for analysis. The steps in creating a data file and editing a data file are explained and demonstrated using SPSS Windows.
Chapter 16: Discusses the deployment of univariate statistics for exploring, displaying and examining data.
Chapter 17: Explains the importance of hypothesis testing in research particularly in deploying bivariate statistics.
Chapter 18: Discusses measures of association which include correlation analysis, regression analysis and nonparametric measures of association.
Chapter 19: Discusses several of the basic multivariate analyses for use in research including multiple linear regression, multivariate analysis of variance and factor analysis.
Chapter 20: Explains how written and oral research reports should be organized, written and presented for maximum effectiveness.
REFERENCES
Main Reference
Cooper, Donald R. and Pamela S. Schindler. 2003. Business Research Methods. Eighth Edition. Boston: McGraw Hill.
Additional References
Becker, Howard S. 1998. Tricks of the Trade: How to Think About Your Research While Youre Doing It. University of Chicago Press.
Berg, David N. (Ed) and Kenwyn K. Smith.(Ed). 1988. The Self in Social Inquiry: Researching Methods. Sage Publications (USA).
Berkman, Robert I. 2000. Find It Fast: How to Uncover Expert Information on Any Subject Online or in Print. Fifth Edition. HarperResource.
Black, Thomas R. 1999. Quantitative Research Design for the Social Sciences. Sage Publications Ltd.
Blaikie, Norman. 1993. Approaches to Social Science Enquiry. Polity Press.
Blaikie, Norman. 1999. Designing Social Research: The Logic of Anticipation. Polity Press.
Booth, Wayne; Gregory G. Colomb and Joseph M. Williams. 2003. The Craft of Research. University of Chicago Press.
Bryman, Alan and Duncan Cramer. 2001. Quantitative Data Analysis with SPSS for Windows: A Guide for Social Scientists: Release 10. Routledge.
Burrell, Gibson and Gareth Morgan. 1985. Sociological Paradigms and Organizational Analysis Elements of the Sociology of Corporate Life. Ashgate Publishing Ltd.
Chisnall, Peter M. 1992. Marketing Research. Fourth Edition. London: The McGraw-Hill Marketing Series.
Collis, Jill and Roger Hussey. 2003. Business Research. Palgrave Macmillan.
Cooper, Donald R. and Pamela S. Schindler. 2001. Business Research Methods. Seventh Edition. Singapore: McGraw-Hill International Edition.
Creswell, John W. 1997. Qualitative Inquiry and Research Design: Choosing Among 5 Traditions. Sage Publications (USA).
Creswell, John W. 2002. Research Design: Qualitative, Quantitative and Mixed Method Approaches. Sage Publications Ltd.
Davis, Duane. 1996. Business Research for Decision Making. Fourth Edition. Belmont, CA: Wadsworth Publishing Co.
Denzin, Norman K. (Ed) and Yvonna S. Lincoln (Ed). 2000. The Handbook of Qualitative Research. Sage Publications Ltd.
de Vaus, David (Ed). 2001. Surveys in Social Research. Fifth Edition. Routledge.
de Vaus, David. 2001. Research Design in Social Research. Sage Publications Ltd.
DeWalt, Kathleen M. and Billie R. DeWalt. 2001. Participant Observation: A Guide for Fieldworkers. AltaMira Press.
Dillon, William R.; Thomas J. Madden and Neil H. Firtle. 1994. Marketing Research in a Marketing Environment. Burr Bridge, Illinois: Irwin.
Gillham, W.E.C. 2000. Developing a Questionnaire. Continuum International Publishing Group.
Gillham, W.E.C. 2000. A Case Study Research Methods. Continuum International Publishing Group.
Gomm, Roger (Ed), Martyn Hammersley (Ed) and Peter Foster (Ed). 2000. Case Study Method: Key issues, Key Texts. Sage Publications Ltd.
Gorard, Stephen. 2003. Qualitative Methods in Social Science Research. Continuum International Publishing Group.
Hammersley, Martyn and Paul Atkinson. 1983. Ethnography: Principles in Practice. Routledge.
Hart, Chris. 1998. Doing a Literature Review: Releasing the Social Science Research Imagination. Sage Publications Ltd.
Hastie, T; R. Tibshirani and J. Friedman. 2001. The Elements of Statistical Learning: Data Mining, Inference and Prediction. Springer-Verlag New York, Inc.
Jacka, J. Mike and Paulette J. Keller. 2002. Business Process Mapping. New York: John Wiley & Sons, Inc.
Kline, Paul. 1993. An Easy Guide to Factor Analysis. Routledge.
Krueger, Richard A. and Mary A. Casey (Ed). 2000. Focus Groups: A Practical Guide for Applied Research. Sage Publications Ltd.
Mason, Jennifer. 2002. Qualitative Researching. Sage Publications Ltd.
Mickey, Ruth M.; Olive Jean Dunn and Virginia A. Clark. 2004. 2004. Applied Statistics: Analysis of Variance and Regression. Third Edition. John Wiley & Sons Inc.
Miles, Mathew B. and A. Michael Huberman. 1994. Qualitative Data Analysis: An Expanded Sourcebook. Sage Publications (USA).
Morgan, David L. 1997. Focus Groups as Qualitative Research. Sage Publications.
Punch, Keith F. 2000. Developing Effective Research Proposals. Sage Publications Ltd.
Ray, Meddis. 1973. Elementary Analysis of Variance for the Behavioural Sciences. John Wiley and Sons.
Roberts, Maxwell J. and Ricardo Russo. 1999. A Students Guide to Analysis of Variance. Routledge.
Rudestam, Kjell Erik and Rae R. Newton. 2000. Surviving Your Dissertation: A Comprehensive Guide to Content and Process. Sage Publications Ltd.
Sanders, Mark N.K.; Philips Lewis and Adrian Thornhill. 2002. Research Methods for Business Students. FT Prentice Hall.
Silverman, David. 2001. Interpreting Qualitative Data: Methods for Analyzing Talk, Text and Interaction. Sage Publications Ltd.
Simon, Julian L. and Paul Burstein. 1985. Basic Research Methods in Social Science. Third Edition. New York: Random House.
Stevens, James P. 2001. Applied Multivariate Statistics for the Social Sciences. Lawrence Erlbaum Associates, Inc.
Strauss, Anselm and Juliet Corbin. 1999. Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory. Sage Publications (USA).
Tull, Donald S. and Del I. Hawkins. 1993. Marketing Research: Measurement & Method. Sixth Edition. New York: Macmillan Publishing Co.
Van Maanen, John. 1988. Tales of the Field: On Writing Ethnography. University of Chicago Press.
Willis, Paul. 2000. The Ethnographic Imagination. Polity Press.
Wolcott, Harry F. 2001. Writing Up Qualitative Research. Sage Publications Ltd.
Yin, Robert K. 2003. Case Study Research: Design and Methods. Sage Publications Ltd.
Zikmund, William G. 1997. Business Research Methods. Fifth Edition. Fort Worth: The Dryden Press, Harcourt Brace College Publishers.
COURSE EVALUATION
You shall be assessed in accordance with the following:
PercentPresentation and participation10Group project30Mid-semester examination20InstructorOther InfoFounded : Tue 03rd Aug 2004 Total Instructor1Total Student Active : 13
TELECOMMUNICATION TECHNOLOGY
Teaching Plan/Syllabud and Contact HoursTopicContact HoursTelecommunication Fundamentals
- Basic Component
- Types
- Transmission Concept and media
- Signal, Encoding and Modulation
- Networking concept and topology
- Switching concept and multiplexing
- Layering and Protocols
- Standards Organisation30Technology Trends and Development
- Wired and wireless trends
- Standard development
- Customer Requirement and Traffic
- Technology Convergence10Wired Network
- Basic telephony
- Public Switched Telephone Network (PSTN)
- Virtual Private Network (VPN)
- Multiplexing and Hierarchy
- Digital Subscriber Line family (ADSL, HDSL etc.)
- Public Data Network - X.25
- ISDN
- Local Area Network (LAN) 802 Family
- Gigabit Ethernet
- FDDI
- FTTH50Wireless Network
- Technology and standard evolution
- Pager
- Walkie Talkie
- Cordless
- Private Mobile Radio (PMR)/Trunked Radio
- Cellular and Personal Communication
- Wireless LAN (WLAN) and Wireless ATM (WATM)
- Satellite communication
- Bluetooth
- Infra-red50Broadband and High Speed Network
- MAN DQDB, SMDS
- Frame relay
- Sonet and SDH
- B-ISDN
- ATM40Application and Services
- Design and Case study
- Wired Network
- Wireless Network
- Broadband and High Speed network20TOTAL200
Information System Planning or Information Technology
Course DescriptionChapter 1: Technology Policy1.1Technology Policy Definition1.2The Aims and Role of Technology Policy1.3IT Policy1.4IT Policy Options1.5IT Policy FormulationChapter 2: ICT in Development 2.1Definition of Information Technology and Communication (ICT)2.2Importance and potential of information and communications technology2.3Role and Potential of ICT in the Development of Society and the Individual2.4ICT in the development of society2.5Potential and Role of ICT in Education2.6Prospects and Role of ICT in Social IntegrationChapter 3: The different approaches of the relationship between information technology and society3.1The Technology Determinism Approach3.1.1The 'Optimistic', the 'Pessimistic' and the 'Neutralistic'3.1.2The 'continuist', the ' transformist' and the 'structuralist' 3.2The Social Shaping of Technological Approach3.2.1Understanding Social and Technical Choices3.2.2A Critique of Technological Determinism3.2.3The Influence of SST on Policy and PracticeChapter 4: ICT Policy Development and Initiative Human Resource Management
ProgramMasters in Business Administration (Human Resource Management)ModuleHuman Resource ManagementCodeBMHR5103StatusCORELevelMasterCredit Hours3 CreditsPre-requisite BMOB5203 Organisational and Business ManagementEvaluation50% Coursework (25% Individual Assignment, 25% group Assignment)
50% Final ExamObjectivesBy the end of this course, students should be able to:
1. Understand what is meant by human resource management and thc challenges facing the human resource manager.
2. Explain why job analysis, job design and human resource planning are basic human resource management tool in determining the numbers and kinds of employees the organisation will need at future dates in order to realise its goals.
3. Respond to how training and development programmes, career development programmes and performance appraisal improve employees performance in an organisation.
4. Understand key issues such as remunerations, incentive and benefits that will determine the success of human resource management; and appreciate the approaches taken by the organisation to ensure employee safety and health.SynopsisThis course emphasises a pragmatic approach to the study of human resource management. Common themes include HRMs potential link to contribute to organisational success and employee well-being and the relationships that exist between employers and employees. This course aims to introduce students to human resource activities such as HR planning, meeting the organisations people requirements through job planning and job design, employee recruitment, selection and termination. This course also deals with the development of human resource through human resource development, career development and performance appraisal. It also focuses on employee rewards such as incentives and benefits; and concludes with labour and industrial relations. Module StructureTitle / TopicsLearning Hours
UNIT 1
HUMAN RESOURCE MANAGEMENT: A PERSPECTIVE
Introduction to Human Resource Management
Definition of Human Resource Management
The Strategic Role of Human Resource Management.
Background of Human Resource in Malaysia
Functions of Human Resource Management
Challenges in Human Resource Management
Issues in Human Resource Management
Managing Global Human Resource (Maintaining International Employees)
Legal Co n s i d e r a t i o n s i n H R M
F u l f i l l i n g t h e N e e d s f o r H u m a n R e s o u r c e
J o b A n a l y s i s a n d J o b D e s i g n
T h e N a t u r e o f J o b a n a l y s i s
J o b d e s c r i p t i o n a n d j o b s p e c i f i c a t i o n s
U s e s o f j o b a n a l y s i s
J o b d e s i g n
P l a n n i n g a n d R e c r u i t i n g
H u m a n R e s o u r c e P l a n n i n g
R e c r u i t m e n t
S e l e c t i o n
T h e i m p o r t a n c e o f c a r e f u l s e l e c t i o n
S e l e c t i o n p r o c e s s
V a l i d i t y a n d r e l i a b i l i t y o f i n f o r m a t i o n
T y p e s o f s e l e c t i o n t e c h n i q u e s
I n t e r v i e w i n g
B a s i c f e a t u r e s o f i n t e r v i e w s
D e s i g n i n g a n d c o n d u c t i n g a n e f f e c t i v e i n t erview40
UNIT 2
HUMAN RESOURCE DEVELOPMENT
Training and Development
The need for human resource development.
Training needs analysis.
Designing training program.
Implementation of training program.
Evaluation of training program.
Career Development
The basics of career development
The employers role in career development
Levels of career development
Issues and challenges in career development
Performance Appraisal
The role of appraisals in managing performance
The appraisal process
Legal and ethical issues in performance appraisal
Effective performance appraisal
Performance appraisal methods
Dealing with appraisal problems
40UNIT 3
REWARDING HUMAN RESOURCE
Managing Remuneration
Strategic remuneration planning
Components of Mix Wage
Job Evaluation
Remuneration structure
Relating Pay to Performance
Incentives and Benefits
Incentives
I m p o r t a n c e a n d t h e n e e d f o r i n c e n t i v e p l a n n i n g
T y p e s o f I n c e n t i v e s
B e n e f i t s
C h a r a c t e r i s t i c s o f e f f e c t i v e b e n e f i t s
T y p e s o f b e n e f i t s
T r e n d s i n b u i l d i n g b e n e f i t p r o g r a m s 4 0 T O T A L 1 2 0 R e f e r e n c e C o m p u l s o r y B o h l a n d e r , G . , S n e l l , S . & S herman, A. (2001). Managing Human Resources. 12th Edition. South-Western College Publishing:Cincinnati, Ohio. AdditionalIvancevich, John M. (2001). Human Resource Management. 8th Edition. McGraw-Hill: USA.
Alex K. B. Yong. (1996). Malaysian Human Resource Management, Institut Pengurusan Malaysia.
Byars, L.L. & Rue, L.W. (2004). Human Resource Management. 7th Edition. McGraw-Hill: USA.
Dessler, G. (2003). Human Resource Management. 9th Edition. Prentice Hall: Upper Saddle River, New Jersey.
Decenzo, D.A. & Robbins, S.P. (1999). Human Resource Management. 6th Edition. John Wiley & Sons: New Jersey.
Maimunah Aminuddin. (1996). Malaysian Employment Law And Industrial Relations. 2nd Edition. McGraw-Hill: Malaysia.
Maimunah Aminuddin. (2001). Human Resource Management. 3nd Edition. Penerbit Fajar Bakti: Shah Alam.
Maimunah Aminuddin. (2002). A Guide To Human Resource Management: Attracting And Keeping Good People. 3nd Edition. Penerbit Fajar Bakti: Shah Alam .
Organizational and Business Management (BMOM5203)
Objectives
At the end of the course, the students will be able to understand the concepts of decision making, planning, organizing, leading and control in an organization. The students will also be able to apply key management concepts in analyzing organizational situations, and develop effective strategies to solve these problems.
Synopsis
This course is an introduction to an overview of key concepts in management and organization theory. Its goal is to enable participants to understand the managers role, constraints, levers and opportunities within complex organizations. It stresses the use of behavioral science based on research and the formulation of systematic diagnoses, which in turn will lead to specific courses of action.
The purpose of the course is to introduce the students to the different aspects of organizational business management. As a clear understanding of management approaches is critical to effectively manage an organization, this course takes the perspective of a manager who needs to plan, organize, lead and control.
Table of Content
HYPERLINK "http://webmail.oum.edu.my/Course/coursesum.php?cid=BMOM5203" \l "struktur#struktur" Course Outline
HYPERLINK "http://webmail.oum.edu.my/Course/coursesum.php?cid=BMOM5203" \l "penilaian#penilaian" Evaluation
HYPERLINK "http://webmail.oum.edu.my/Course/coursesum.php?cid=BMOM5203" \l "tugasan#tugasan" Assignment
HYPERLINK "http://webmail.oum.edu.my/Course/coursesum.php?cid=BMOM5203" \l "rujukan#rujukan" References
HYPERLINK "http://webmail.oum.edu.my/Course/coursesum.php?cid=BMOM5203" \l "peperiksaan#peperiksaan" Examination Papers
HYPERLINK "http://webmail.oum.edu.my/Course/coursesum.php?cid=BMOM5203" \l "tutorial" Seminar
Course Outline
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Unit 1: Management Task and Planning
Chapter 1: Management Task and Process
Chapter 2: Theories in Management
Chapter 3: Social Responsibility
Chapter 4: Ethics In Management
Chapter 5: Planning Characteristics And Process
Chapter 6: Strategic Planning
Chapter 7: Plan And Planning Tools
Chapter 8: Management By Objectives
Chapter 9: Managerial Decision Making
Chapter 10: Decision Making Process And Conditions
Tutorial Question
Unit 2: Organizing And Managing People
Chapter 11: Fundamentals Of Organising
Chapter 12: Responsibility, Authority And Delegation
Chapter 13: Managing Human Resources
Chapter 14: Organizzational Change And Stress
Chapter 15: Power
Chapter 16: Communication
Chapter 17: Leadership
Chapter 18: Motivation
Chapter 19: Group Dynamics and Culture
Chapter 20: Understanding People: Attitudes, Perception and Learning
Tutorial Question
Unit 3: Controlling and Contemporary Issue
Chapter 21: Organizational Control
Chapter 22: Production And Management Control
Chapter 23: Information Technology In Management
Chapter 24: Quality And Innovation
Chapter 25:International Management
Chapter 26: Knowledge Management
Tutorial Question
Evaluation
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Assignment
Assignment question can be accessed from the Assignment menu located on the left of the screen. If you were unable to view or access the Assignment question, please contact Online Support Unit Executive using HYPERLINK "http://webmail.oum.edu.my/modules/helpdesk/index.php" \t "_blank" Online Help.
References
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Examination Papers
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Seminar
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