ࡱ>  +bjbjBrBr 6  "kYY8~?e#"#"#";"[$5'(p>>>>>>>$`AD#?d)9$"[$d)d)#?YY#";"8?+++d)dY8#";">+d)>++ :k;#"i:)|:>N?0~?:DD*D k;k;"D<\("(+(((((#?#?8+(((~?d)d)d)d)D((((((((( :  ADP Tax Partner Program Tax year 2012 Frequently Asked Questions (FAQ) Contents  TOC \o "1-3" \h \z \u  HYPERLINK \l "_Toc272160411" W-2 Import Services  PAGEREF _Toc272160411 \h 3  HYPERLINK \l "_Toc272160412" EIN Opt Out  PAGEREF _Toc272160412 \h 3  HYPERLINK \l "_Toc272160413" Do Not Provide EIN to Partners  PAGEREF _Toc272160413 \h 3  HYPERLINK \l "_Toc272160415"   HYPERLINK \l "_Toc272160416" Opt Out Questions  PAGEREF _Toc272160416 \h 4  HYPERLINK \l "_Toc272160418" If a client never wants their W2s imported to any of the tax partners, what do they need to do?  PAGEREF _Toc272160418 \h 4  HYPERLINK \l "_Toc272160419" If a client has opted out and wants to opt back in, what do they need to do?  PAGEREF _Toc272160419 \h 4 HYPERLINK \l "_Toc272160420"   HYPERLINK \l "_Toc272160421" Why should employees file their annual tax returns electronically?  PAGEREF _Toc272160421 \h 4  HYPERLINK \l "_Toc272160422" TurboTax Software Questions  PAGEREF _Toc272160422 \h 5 HYPERLINK \l "_Toc272160423"  HYPERLINK \l "_Toc272160424"  HYPERLINK \l "_Toc272160425"   HYPERLINK \l "_Toc272160427" What information does the user need to enter in order to retrieve their W-2 from ADPs web hosting facility?  PAGEREF _Toc272160427 \h 5  HYPERLINK \l "_Toc272160428" Once the users have entered their W-2 validation credential how does Intuit retrieve the ADP W2 for TurboTax import?  PAGEREF _Toc272160428 \h 5  HYPERLINK \l "_Toc272160429" Key Dates  PAGEREF _Toc272160429 \h 5  HYPERLINK \l "_Toc272160431" TurboTax Support Questions  PAGEREF _Toc272160431 \h 6  HYPERLINK \l "_Toc272160432" What message will a User receive if they are not able to import their W2 in the TurboTax product?  PAGEREF _Toc272160432 \h 6  HYPERLINK \l "_Toc272160433" If an employee contacts Intuit because they are having problems importing their W2 into the TurboTax product, what is the User told?  PAGEREF _Toc272160433 \h 6  HYPERLINK \l "_Toc272160434" What if the User tries to download their information before the W-2s are available?  PAGEREF _Toc272160434 \h 6  HYPERLINK \l "_Toc272160435" What if the ADP client issued a manual W2 to their employee? How can the User download their W2 information?  PAGEREF _Toc272160435 \h 6  HYPERLINK \l "_Toc272160436" If a Users paper W2 is different from what is downloaded from the ADP server, what will they do?  PAGEREF _Toc272160436 \h 6  HYPERLINK \l "_Toc272160437" ADP Tax Preparation Partner Questions  PAGEREF _Toc272160437 \h 7 HYPERLINK \l "_Toc272160438"  HYPERLINK \l "_Toc272160439"   HYPERLINK \l "_Toc272160440" What information does the ADP Tax Partner preparer need to enter in order to retrieve their W2 from ADPs web hosting facility?  PAGEREF _Toc272160440 \h 7  HYPERLINK \l "_Toc272160441"   HYPERLINK \l "_Toc272160442"   HYPERLINK \l "_Toc272160443"    HYPERLINK \l "_Toc272160444"    HYPERLINK \l "_Toc272160446"   W-2 Import Services ADP collaborates with multiple income tax preparation providers, offering our clients employees the ability to automatically import ADP W2 information into select tax preparation services and software which helps to avoid data entry errors and improve the accuracy of their tax return. ADP has partnered with the following vendors this year:  EIN Opt Out Clients have some options on restricting what information is shared with our Tax Partners and how / when employees will be able to import their W2 data. Clients opt out of these options by going to the  HYPERLINK "https://taxpartner.adp.com/einoptout.asp" https://taxpartner.adp.com/einoptout.asp . They must enter their: 1. Name 2. E-mail address 3. EIN number 4. Company code Note companies with multiple EINs must be entered separately. Do Not Provide EIN to Partners Applies to the following Tax Partners: Intuit H&R Block In order for a user to import their W2 using a tax preparation partners software or service, ADP provides these partners with the clients EIN numbers to be stored in the partners secure environments. The partners use these EIN numbers for the sole purpose of allowing a user to import their W-2. To opt out, clients must check off the box labeled: Do not provide my companys EIN to ADP tax preparation partners and popular tax preparation software. and submit. Keep in mind, by opting out, the client is simply requesting that ADP notelectronically provide that company's EIN to the Partners. Some clients may not want to share this information for a number of reasons. However, it is important to note thatopting out does not prevent that companys employees from downloading their W2 information once a W2 has been received. Opt Out Questions If a client never wants their W2s imported to any of the tax partners, what do they need to do? Notify their Account Manager. He/She will need the appropriate EIN and BCC numbers to process this request. If a client has opted out and wants to opt back in, what do they need to do? Notify their Account Manager. He/She will need the appropriate EIN and BCC numbers to process this request. Why should employees file their annual tax returns electronically? The IRS states that users of tax preparation software, who file electronically, have a less than 1% error rate. The average error rate of a manually prepared and filed tax return averages is 20%.  TurboTax Software Questions What information does the user need to enter in order to retrieve their W-2 from ADPs web hosting facility? Before a user can import their W2 information, they must supply the following pieces of information from their paper W2: Social Security Number Box d text (eg. 000234 29/ABC) User must key exactly as it appears on the W2, including leading zeros and slash (/), but with or without the space Box 1 amount (eg. 101.23) Once the users have entered their W-2 validation credential how does Intuit retrieve the ADP W2 for TurboTax import?TurboTax Users connect to a secure server at Intuit that looks up ADPs server URL (Internet address). TurboTax then makes a direct SSL (128-bit encryption) connection to the ADP server. The customers tax information is retrieved and sent to TurboTax directly over the SSL connection. At no time does the connection pass through Intuit servers (unless they are using the web version of TurboTax).Key Dates  December 03, 2012 Opt Out site available  HYPERLINK "https://taxpartner.adp.com/einoptout.asp" https://taxpartner.adp.com/einoptout.asp December 31, 2012 Last day clients can OPT OUT  TurboTax Support Questions What message will a User receive if they are not able to import their W2 in the TurboTax product?The User will receive the message Your W2 information is not available for download.If an employee contacts Intuit because they are having problems importing their W2 into the TurboTax product, what is the User told?Intuit will first check for a connectivity issue if none exists, the User is instructed to manually key their W2 information into the TurboTax product. What if the User tries to download their information before the W-2s are available?The User will receive a message We are unable to access your W-2 information at this time. Please enter your W-2 information manually, or try again later. What if the ADP client issued a manual W2 to their employee? How can the User download their W2 information?The software screen where the User imports their data provides a hyperlink to FAQs, one of which indicates that the W2 they are importing must have the ADP logo in the upper right hand corner of the Earnings Summary Section.If a Users paper W2 is different from what is downloaded from the ADP server, what will they do? The software screen where the User imports their data indicates in CAPITAL letters: PLEASE VERIFY ALL OF THE INFORMATION MATCHES THE MOST RECENT W-2 ISSUED BY YOUR EMPLOYER. You are responsible for the accuracy of your tax return. The User is required to review and edit incorrect information.  ADP Tax Preparation Partner Questions What information does the ADP Tax Partner preparer need to enter in order to retrieve their W2 from ADPs web hosting facility? Before a user can import their W2 information, they must supply the following pieces of information from their paper W2: Social Security Number Box a text (eg. 000234 29/ABC) User must key exactly as it appears on the W2, including leading zeros and slash (/), but with or without the space Box 1 amount (eg. 101.23)        Complete TaxH&R BlockLiberty TaxIntuit (the makers of TurboTax)Jackson Hewitt Instant Tax  3TUV`hwʻ}t}aSJS02jh_hw>*B*UmHnHphuh_mHnHuh h_0JmHnHu$jh h_0JUmHnHuh_5CJaJjh_5CJUaJhOD5CJaJ hOD5\ hOD5CJ4OJQJ\^JaJ4hODCJ,OJQJ\^JaJ,h ? 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