ࡱ> ')$%&a ojbjb,, OPNNri$r```P`T:a$rFljdddddddd,Rdddddeddeeedddedee6wi|^d `e}{i|T0F{e8i|err$\`rr` city of redondo beach, ca REQUEST FOR PROPOSAL for general banking services Please Submit Proposals to: Mr. Robert Norman, Purchasing Analyst City of Redondo Beach, CA Financial Services Department Redondo Beach City Hall 415 Diamond Street Redondo Beach, CA 90277 Deadline for Submittal of Proposals No later than 5 p.m. on Wednesday, December 7, 2005 GEneral Information The City of Redondo Beach, California, incorporated in 1892, is located in the south bay part of Los Angeles County and spans 6.35 square miles. The current population is 67,325. The Citys grand total operating budget, including the Citys Redevelopment Agency, is $93.2 million for fiscal year 2005-2006. Operations of the Citys General Fund represent $58.4 million, or 63% of total appropriations. City operations provide a wide array of full service functions, including public safety services; planning, engineering, and building services; public works; recreation, housing, and community services; library services; and general city governmental services. The City also operates and maintains a harbor under a trust agreement with the State. The Citys operating budget includes 488 full time positions. In addition, the City maintains an ambitious five-year capital improvement program with annual expenditures in excess of $10 million. The City of Redondo Beach is committed to providing the finest services to enhance the quality of life for those who live, work, visit, and play in our community. Our vision is that Redondo Beach will be the most livable, friendly, and attractive California beach city. The core values of the City include openness and honesty, integrity and ethics, accountability, outstanding customer service, teamwork, excellence, and fiscal responsibility. The City of Redondo Beach seeks proposals from Financial Institutions interested in providing banking services for our City. We encourage financial institutions to submit the most comprehensive proposal possible offering the highest quality of service while providing opportunities for improving our current management of cash flow. We are also interested in various technological advances and pilots that could improve our banking, cash management and customer service capabilities. The City is seeking proposals for banking services due to expiration of the current contract with our financial institution. We encourage you to be creative and educational in your responses. Include information about your financial institutions dedicated resources for serving the public sector. While your format must be consistent with the requirements of this RFP, if you believe there is additional information that would be beneficial to us, we invite you to include it in your proposal. We intend to establish a three-year contract, with the option to renew annually for an additional three years, if performance has been satisfactory and pricing terms are reasonable. The selected financial institution must be willing to sign the Citys standard contract and maintain the minimum insurance requirements during the entire term of its engagement. The Citys standard contract (Standard Agreement for Professional Services) is included as Attachment C to this request for proposal. Exhibit D of this Agreement for Professional Services lists the minimum insurance requirements. The City also requires the financial institutions insurance agent to complete the attached liability and automobile endorsements naming the City as additional insured. Finally, the City also requires a Certificate of Insurance reflecting liability and workers compensation coverage. Proposal Process Time TableDistribution of RFPOctober 24, 2005Telephonic Pre-Bid ConferenceNovember 3, 2005 @ 2 pmProposal Submission December 7, 2005 @ 5 pmProposal ReviewDecember 8-21, 2005Oral InterviewJanuary 10, 2006Notification to BiddersJanuary 17, 2006Award of Contract by City CouncilFebruary 21, 2006ImplementationTo commence with Contract AwardConversionCompleted by May 1, 2006 We have made every effort to include sufficient information within this Request for Proposal for a financial institution to prepare a responsive, comprehensive proposal. In order to achieve an equitable dissemination of information, a pre-proposal conference will be held to allow all interested parties to ask questions for the mutual benefit of all involved. The timing of the proposal process is as follows: Distribution of Request for Proposals: October 24, 2005 Pre-Bid Conference: To address in a timely manner any concerns or questions that the responding financial institutions representatives may have about this request for proposal process, a telephonic pre-bid conference has been scheduled for November 3, 2005, commencing at 2 pm. All representatives of financial institutions interested in submitting a proposal are encouraged to access this teleconference, which will originate and be facilitated by the City Treasurers Office. To assist in this procedure, we request that all financial institutions interested in submitting a response to this RFP advise us of their designated teleconference representative and contact phone number by contacting Deputy City Treasurer Frank Rowlen at #310-372-1171, ext 2420 no later than November 1, 2005 at 5 pm. In addition to this scheduled teleconference, if you have any questions at any time during this RFP process, please email your questions to Deputy City Treasurer Frank Rowlen at frank.rowlen@redondo.org Proposal Submission: Proposals must be submitted either directly to Mr. Robert Norman, Purchasing Analyst, Financial Services Department, or by electronic submission via email to  HYPERLINK "mailto:Robert.Norman@redondo.org" Robert.Norman@redondo.org. , no later than December 7, 2005, at 5 pm. Late submissions or proposals delivered via fax will not be accepted. A total of five identical proposals must be submitted and labeled as follows: City of Redondo Beach, CA Financial Services Department Redondo Beach City Hall 415 Diamond Street Redondo Beach, CA 90277 Attention: Mr. Robert Norman, Purchasing Analyst Reference: Proposal for General Banking Services Proposal Review: Our review committee will evaluate each proposal submitted. It is anticipated that the review process will be completed by December 21, 2005. Oral Interview: Oral Interviews of the banking services finalists will be held on January 10, 2006 at 2 pm in the City Hall Administrative Conference Room at Redondo Beach City Hall, 415 Diamond Street, Redondo Beach, CA Notification: We anticipate sending written notification to all proposers regarding the outcome of the review and contract award process by January 17, 2006. Conversion Activities: Following formal approval and award of the Banking Services Contract by the Redondo Beach City Council on February 21, 2006, the awarded financial institution will be required to take the lead in coordinating all activities to ensure a smooth transition of banking services. Conversion activities will begin upon notification of contract award and are projected to be completed by May 1, 2006. We will make every effort to administer the proposal process in accordance with the terms and dates discussed in this RFP. However, we reserve the right to modify the proposal process and dates as deemed necessary. MINIMUM QUALIFICATIONS To be considered for selection, proposing financial institutions must have at least the following qualifications: Be a Federally or State of California chartered financial institution. Be a member of the Federal Reserve System and have access to all services. Be a qualified depository for public funds. Be a full service financial institution in good standing among other comparable financial institutions Be capable of providing the services sought by the agency. Agree to assign experienced and dedicated staff that are committed and capable of servicing our accounts. Be in compliance and good standing with the Community Reinvestment Act. Be sufficiently capitalized to accommodate our cash/investment management needs. ACCOUNT DESCRIPTION The City of Redondo Beach, CA deposits over $125 million annually through our various demand accounts. Approximately $101 million represents our normal business operation and $24 million represents our annual investment transactions. We issue payroll on a bi-weekly basis in excess of $ 1 million to 650 employees. In addition, we also issue accounts payable warrants on a bi-weekly basis in excess of $2.25 million. Our general business requires nine demand accounts, summarized as follows: General Account Police Trust Account Regular Checking Account Redevelopment Agency Account Regular Checking Account Housing Authority Account Regular Checking Account Public Financing Authority Regular Checking Account Parking Authority Account Regular Checking Account Workers Compensation Account Regular Checking Account Flexible Spending Reimbursement Account Regular Checking with ACH Disbursement Farmers Market Account Regular Checking Account There are additional account requirements which perform as subsidiary zero-balance accounts to the General Account, as follows: City Payroll Account ZBA to General Account ACH Disbursement Accounts Payable Account ZBA to General Account Please note that for pricing purposes, we have provided a pro-forma (Attachment A) indicating our estimated monthly transactions. Required Services and format of proposal In order for us to adequately compare and evaluate proposals objectively, all proposals must be submitted in accordance with this format: Title Page/Cover: One printed page maximum. It should include the name of the proposing financial institution, its principal business address where the relationship will be managed, and the local branch address that can meet our daily banking needs. I - Table of Contents: Two printed pages maximum. II - Transmittal Letter: Two printed pages maximum. The letter should address the financial institutions willingness and commitment, if selected, to provide the services, and why the financial institution believes it should be selected. The letter should be addressed to: Mr. Robert Norman, Purchasing Analyst, and signed by the Client Manager assigned to our accounts. III Financial Institution and Staff Profile: Five printed pages maximum. Respond to the following sections: Overview: Provide a corporate overview of your financial institution, and present the financial institutions Community Reinvestment Act programs. Also identify the number of branches within our City, and the nearest full service branch that can assist us with our immediate banking needs. Experience: Describe the financial institutions experience in providing services to the public sector. Include exclusive resources dedicated for the public sector. Provide three references most comparable to our size and financial needs that we may contact. Include a brief description of the services provided, how long such services have been provided and a contact person and telephone number for each client described. Relationship Management: Describe the relationship team that will be assigned to service our relationship. Describe individual roles, responsibilities, and briefly detail credential and related banking experience. Compliance and Exceptions: Include statement to confirm your financial institutions compliance to our minimum qualifications. Also list any exceptions to required services. IV - Deposit Processing: Four printed pages maximum. Describe how the financial institution would accommodate the volume associated with the Citys account. Indicate if the financial institution intends to process deposits through a retail branch or a cash vault center. Discuss in what fashion the financial institution would handle rolled coin deposits. The City requires daily pick up of deposits from City Hall by Armored Carrier Delivery. These services should be coordinated by the financial institution and included within the Attachment A Pro-forma pricing matrix. The financial institution should have a centralized cash vault operation that can accommodate the security, deposit volume and change order demands associated with our accounts. Also include information on the financial institutions processing of returned/recleared items in this section. V - FDIC charges and Float: One printed page maximum. Provide information on applicable FDIC charges and the financial institutions availability schedule. Also present any float advantages by converting our relationship to your financial institution. VI - Account Reconcilement: Three printed pages maximum. The financial institution must provide monthly account reconcilement reports, bank statements, account analysis statements, confirmations, and other report related features. In addition, the financial institution must be able to provide full account reconciliation services and positive pay check protection services for both the Citys Accounts Payable ZBA account and Housing Authority regular checking account. The financial institution must be able to provide various reports and statements in a computer media and also provide specialized reports, where feasible, as needed. Describe the account reconciliation services offered by the financial institution. Also describe the financial institutions check truncation services, including estimated savings if used. VII - Electronic Money Transfers: Two printed pages maximum. Describe the financial institutions incoming and outgoing electronic money transfer services. Include safeguards and security measures offered by your service. VIII - Subvention Payments from the State and LAIF: One printed page maximum. Describe method the financial institution processes subvention payments from the State of California and LAIF transfers. IX - Change/Currency Order Services: One printed page maximum. Describe the financial institutions procedures for requesting change/currency orders. X - Balance Reporting: Two printed pages maximum. The financial institution must have an electronic communication/file transmission system to allow us to receive, no later than 5:30 a.m. Pacific Standard Time, previous day balance and transaction information for each designated account. The information shall be available by computer via secure Internet access. The system must also have wire transfer capability. Describe the balance reporting system offered by the financial institution, its features, including user-friendliness. XI - Direct Deposit: Two pages maximum. The financial institution must have the capability to accommodate a wide range of electronic payment and deposit services. We utilize direct deposit services for our bi-weekly payroll. Approximately eighty percent (80%) of our total employee base take advantage of the payment mechanism. Describe the financial institutions direct deposit services and any employee benefit program for our employees. XII - Payroll Tax Processing: One printed page maximum. Describe the services available from the financial institution to accommodate the Citys payment and reporting of payroll taxes. XIII - On-line Bill Paying: Two printed pages maximum. The City is interested in offering on-line bill payment services to its residents for City services. In conjunction with the staged installation of upgrades to the Citys financial management and human resources reporting systems, implementation of on-line bill paying customer service capabilities is scheduled for July of 2006. To facilitate this on-line bill paying service capability, the financial institution must have the capability to accommodate a range of electronic payments that successfully interfacing with the requirements of third party payment processors. XIV - Credit Card Processing: Two printed pages maximum. Our average draft size is $485. Our average monthly transactional volume is $85,000. The financial institution must be able to provide an electronic system that will accommodate debit/credit card authorizations and then automatically deposit funds into the Citys account. XV - Controlled Disbursement: Two printed pages maximum. Describe the controlled disbursement program offered by the financial institution. XVI Check 21: Can the financial institution support Check 21 Act procedures for electronic check clearing? Please detail the impact Check 21 will have on check clearings. Describe the financial institutions service including what forms of security will be employed to address this new medium and the cost differential for using Check 21. XVII - Overnight Sweep Account Facility: One printed page maximum. Describe the overnight sweep account offered by the financial institution. Also include other overnight investment options available to maximize our earnings potential. XVIII - Collected Balances and Earnings Allowance: Two printed pages maximum. Describe the financial institutions calculation of collected balances, and calculation of charges for funds advanced. Also describe the methodology that would be used to give credit to the City for bank balances. XIX - Daylight Overdraft Protection: One printed page maximum. Describe any issues, concerns and charges associated with the use of a daylight overdraft facility. XX - Pricing Terms and Conditions: One printed page maximum. Include in this section, the financial institutions proposed terms of contract and method in which pricing adjustments will be calculated. XXI - Pricing Schedule: Provide in this section, using our pro-forma Attachment A, the pricing for services proposed by the financial institution. XXII - Conversion Plan: Two printed pages maximum. Describe the overall plan your financial institution would coordinate to ensure a smooth transition from the current provider. The financial institution must also provide on-site training to our personnel for the operation and use of the financial institutions services and automated systems for all areas of service. XXIII - Investment Services: Three printed pages maximum. We currently have a $60 million investment portfolio. Describe investment services offered by the financial institution; exclude duplicate description of overnight Sweep Account capabilities in this section. XXIV - Service Enhancements: Three printed pages maximum. Based upon information presented in our RFP and your financial institutions knowledge of the public sector, describe any enhancements, technological or otherwise, that we should consider to improve operational or cash management efficiencies. XXV - Additional Information: Four printed pages maximum. Describe any other information not previously mentioned that the financial institution believes should be given consideration. EXHIBITS TO BE INCLUDED IN PROPOSAL: A - Contract Samples. Provide pages as necessary. Include contract or agreement samples for banking services that are specific to the services represented in this RFP. In addition, please respond to the Citys Standard Contract Form, including General Liability Insurance and Automobile Insurance provisions, included as Attachment C to this Request for Proposal. B - Financial Statements and Ratings. Provide pages as necessary. Provide the most recent audited financial statements or annual report for the financial institution. Also include your most current Standard & Poors and Moodys credit ratings. C - Account Analysis. Provide pages as necessary. Provide a sample of your financial institutions account analysis and a user guide for the account analysis. EVALUATION OF PROPOSALS The evaluation criteria will include the following evaluation components, presented in non-sequential order of importance: Proper Submission of Proposal: Receipt of proposal by due date as outlined in this proposal according to our specifications. Comprehensiveness of Services Provided: Overall capabilities of the financial institution to meet the required service levels described in this RFP. Public Sector Experience and Resources: The financial institutions experience in providing services to the public sector, as well as dedicated resources and personnel. Strength and Stability of Financial Institution: The financial institutions financial standing among its peers and the associated credit quality ratings. Assigned Client Manager/Team: The credentials and experience of the person(s) assigned to our relationship. Charges for Services: The amount of proposed charges and pricing increases in subsequent years during the three year initial term of this contract Service Enhancements: The financial institutions efforts to understand our banking needs and goals, and the creativity the financial institution shows in introducing new technologies and efficiencies to improve our current practices and procedures. Community Involvement: Your financial institutions role as a corporate citizen and related Community Reinvestment Act contributions. Other Factors: Any other factors that we believe would be in our best interest to consider which were not previously described. FINAL COMMENTS We reserve the right to reject any and all proposals, cancel all or part of this RFP, and waive any minor irregularities and to request additional information from proposing financial institutions. By requesting proposals, we are in no way obligated to award a contract or pay expenses of the proposing financial institution in connection with the preparation or submission of a proposal. Our decision to award a contract will be based upon many factors including but not limited to service, cost, financial strength, and innovation. No single factor, such as cost, will determine the final decision to award. We appreciate the efforts all the financial institutions and their respective staffs have put forth in responding to the Banking Services Request for Proposal. Attachments to this RFP Attachment A - Pro-forma Pricing Matrix Attachment B - Financial Institutions Bidders List Attachment C City of Redondo Beach, CA Standard Agreement for Professional Services, including General Liability Insurance and Automobile Insurance Provisions ATTACHMENT A CITY OF REDONDO BEACH PRICING MATRIX MONTHLY PRICE/ PROJECTED SERVICE DESCRIPTION AVERAGE UNIT MONTHLY FEE DEPOSITS FDIC ASSESSMENT (quarterly average) 2,844 ACCOUNT MAINTENANCE 10 ZERO BALANCE ACCT-MASTER MAINTENANCE 1 ZERO BALANCE ACCT-SUB MAINTENANCE 2 DEBITS POSTED 31 CREDITS POSTED 139 NIGHT DROP DEPOSIT 64 NIGHT DROP CURRENCY/COIN DEPOSITED PER $100 83 BRANCH DEPOSIT 1 VAULT DEPOSIT 15 VAULT DEPOSIT-EXTENDED HOURS 96 VAULT CURRENCY/COIN DEPOSITED PER $100 4,006 VAULT COIN PROCESSING FEE 1 VAULT COIN DEPOSIT-NON STANDARD BAG 6 VAULT COIN DEPOSIT-STANDARD BAG 129 CASH LETTER DEPOSIT 48 CHECKS DEPOSITED 2,966 RETURNS-CHARGEBACKS 19 RETURN NOTIFICATION 19 DEPOSIT CORRECTION - CASH 5 COURIER/ARMORED CAR SERVICES 20 CHECK DISBURSEMENT CHECKS PAID - NOT TRUNCATED 10 CHECKS PAID - TRUNCATED 1,558 POSITIVE PAY RETURNS 5 NSF ITEMS/OVERDRAFTS 0 ONLINE PAID ITEM INQUIRY 8 STOP PAY AUTOMATED <=12 MONTHS 7 STOP PAY AUTOMATED >12 MONTHS 1 CD-ROM MAINTENANCE 4 CD-ROM PER DISK 1 CD-ROM PER IMAGE 1,558 ONLINE IMAGE RETRIEVAL 20 DISBURSEMENT/RECON SERVICES FULL ACCOUNT RECONCILIATION MONTHLY MAINTANCE 2 FULL ACCOUNT RECONCILIATION WITH POSITIVE PAY PER ITEM 865 POSITIVE PAY INPUT TRANSMISSION 6 FULL ACCOUT RECONCILIATION TRANSMISSION OUTPUT FILE 2 POSITVE PAY RETURNS 0 ACH TRANSACTIONS ACH MONTHLY MAINTENANCE 2 CONSUMER CREDITS-ON US 365 CONSUMER CREDITS-OFF US 1,200 ACH DEBIT RECEIVED ITEM 8 ACH CREDIT RECEIVED ITEM 48 ACH RETURN ITEM 2 ACH INPUT TRANSMISSION 3 ACH NOTIFICATION OF CHANGE 1 ACH OPTIONAL REPORTS-ELECTRONIC 8 ACH STANDARD REPORTS-ELECTRONIC 2 WIRE/FUNDS TRANSFERS OUTGOING DOMESTIC WIRE-ELECTRONIC 14 INCOMING DOMESTIC WIRE 8 WIRE ADVICE VIA MAIL 8 CUSTOMER MAINTAINED TEMPLATE STORAGE 7 WIRE MAINTENANCE FEE 1 INFORMATION REPORTING ONLINE PREVIOUS DAY MAINTENANCE 1 ONLINE PREVIOUS DAY PER ACCOUNT 5 ONLINE PREVIOUS DAY PER ITEM 1,671 TOTAL ACTIVITY CHARGES ADDITIONAL/RECOMMENDED SERVICES:  ATTACHMENT B Financial Institution Bidders List Bank of America NT&SA 222 North Catalina Avenue Redondo Beach, CA 90277 Attn: Mr. Faisal Hashmi, Branch Manager, #310-798-5896 Bay Cities National Bank 811 North Catalina Avenue, # 1000 Redondo Beach, CA 90277 Attn: Ms. Cynthia M. King, Branch Manager, #310-379-1044 Union Bank of California 1413 Hawthorne Blvd. Redondo Beach, CA 90278 Attn: Mr. Christopher Tang, Branch Manager, #310-370-2807 U.S. Bank 1217 North Catalina Avenue Redondo Beach, CA 90277 Attn: Ms. Deanna Garcia, Branch Manager, #310-379-2471 Wells Fargo Bank 1701 South Elena Avenue Redondo Beach, CA 90277 Attn: Mr. Paul Cortez, Branch Manager, #310-540-0043 Commercial Capital Bank 1765 South Elena Avenue Redondo Beach, CA 90277 Attn: Mr. Daniel Sanz, Branch Manager, #310-944-9610 Bank of the West 3500 Aviation Blvd. Redondo Beach, CA 90278 Attn: Ms. Jenna Jota, Branch Manager, #310-379-8416 First Federal Bank 2233 Artesia Blvd. Redondo Beach, CA 90278 Attn: Ms. Elizabeth Mack, Branch Manager, #310-370-5711 Washington Mutual 1600 South Pacific Coast Highway Redondo Beach, CA 90277 Attn: Ms. Brenda Labasan, Branch Manager, #310-316-0778 Citigroup Global Markets One Sansome Street, 28th Floor San Francisco, CA 94104 Attn: Nikolai J. Sklaroff, #415-951-1710 Comerica Bank P.O. Box 75000 Detroit, MI 48275-3354 Attn: Gerald Rito, Vice President, #313-222-3942 The Bank of New York 700 South Flower Street Suite 500 Los Angeles, Ca. 90017-4014 Attn: Jennifer Ellerman, Vice President, #213-630-6430 .     Page  PAGE 13 UX]{Cpuvw9?     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