ࡱ> ~{|} Objbj h  WWWWW4h"d{:^"  cccccccfhcW}E}E}EcWWcOOO}EXWWcO}EcOO`a:LiE.`cc0"d`FiIFi(aFiWa$ ,( O6Tr= $ $ $ ccN$ $ $ "d}E}E}E}EFi$ $ $ $ $ $ $ $ $  : CDS Family & Behavioral Health Services, Inc. Accessibility Plan Five Year Plan Year Three September, 2008- August 2009 Submitted to Jim Pearce 03/17/09 Report Prepared by Peggy Vickers Quality Assurance Coordinator Accessibility Work Group This publication can be made available in multiple media formats upon request. CDS Executive Summary Mission Strengthening Communities by Building Strong Families. Accessibility Plan Geographical Area: Alachua, Baker, Bradford, Columbia, Dixie, Gilchrist, Hamilton, Lafayette, Levy, Madison, Putnam, Suwannee, Taylor and Union Counties  CDS 1300 NW 6th Street GAINESVILLE, FL 32601 (352) 244-0628 CDS is a not for profit community based agency dedicated to providing quality, affordable children and youth and behavioral health services in partnership with our communities. CDS became incorporated March 20, 1970. Interface Youth Shelter opened in Alachua County in 1978 as one of the first runaway shelters in the State of Florida. CDS still remains today, a provider of specialized services and programs for truant, runaway, homeless, ungovernable and lockout/throwaway youth and their families. CDS also provides substance abuse and mental health prevention, outreach, intervention and outpatient services for youth and adults. CDS believes services should be readily accessible to the people we serve. In order to meet the needs of our communities our residential shelter programs are accessible 24 hours a day, seven days a week. Our 1-800 # is answered by residential staffs that are able to conduct an initial screenings, provide phone counseling, and make appropriate referrals for services 24 hours a day, 7 days per week. Many of our programs operate outside of normal business hours in order to meet the needs of those persons who work or go to school. Many of our services are school-based or site based. CDS has worked diligently to ensure that service locations are within a 60-minute drive for all persons served. CDS believes services should be delivered in a respectful and culturally competent manner. CDS believes that its staff should, to the extent possible, be representative of the communities served. CDS works diligently to provide participants access to a diverse and culturally competent staff in all of our programs. CDS believes that prevention and intervention services for at risk children and youth, and adults are a right, not a privilege, and that families and other individuals in need should be able to access appropriate services regardless of their ability to pay. As such, CDS has various methods to receive compensation for services: Federal, State and TANF funds Other grant funds Sliding Fee Scale (and options to reduce fees, with supervisors approval) Limited access to student interns Targeted donations Referrals to other agencies CDS believes that services should be delivered in an environment that meets the needs of the persons served, including: ADA compliance Safety and security Adequate privacy CDS believes that its duty is to assist in removing barriers that prevent a person served from fully integrating into the community of his/her choice. Therefore, CDS provides: Outreach services and education through community programs and its web site A place to host community coalition meetings and provide community education forums A place to host support groups This Accessibility Plan outlines the methodology by which we have identified barriers within CDS, our plans for removal of such barriers, our ongoing commitment to accessibility planning, and how we will communicate this plan to the public. CDS is committed to providing a barrier-free environment for our participants, their families, our volunteers, staff, guests and the community. CDS has established an Accessibility Work Group (AWG) committed to accessibility planning, and will continue to work with our community partners towards a barrier-free society. 1. Aim - The aim of the Accessibility Work Group (AWG) for CDS is to provide a barrier free environment for our participants, their families, our volunteers, staff, and guests of CDS. The AWG will ensure compliance with American Disabilities Act (ADA) as a minimum standard, will publish an annual Accessibility Plan, and recommit annually to accessibility planning and to broadening our scope for the removal and prevention of barriers. 2. CDS commitment to accessibility planning - CDS provides counseling services that support participation in all areas of life for children, youth and adults with behavioral health needs. We focus on the strengths of individuals and their families at home, school, workplace, and community. We pursue research on best practices, education and advocacy, and participate in local, regional and state wide system of services. CDS is committed to providing a barrier-free environment for our participants, their families, our volunteers, staff and guests; to broadening the scope of accessibility planning; and to continue working with our community partners to achieve a barrier-free society. 3. Description of CDS - CDS provides services to 14 counties: Alachua, Baker, Bradford, Columbia, Dixie, Gilchrist, Hamilton, Lafayette, Levy, Madison, Putnam, Suwannee, Taylor and Union counties and three judicial circuits. CDS maintains facilities in the three largest counties, with prevention, intervention and residential shelter programs in Alachua, Putnam and Columbia counties. The geographical area is mostly economically poor and rural, spanning from North Central Florida to the southern border of Georgia. CDS offers a variety of programs and services such as, but not limited, to screening, assessment and an intervention individual plan, group, family and individual counseling to meet the needs of participants in our program. CDS has applied for a survey with the Commission on Accreditation of Rehabilitation Facilities (CARF) during FY 2008-2009. A site visit is anticipated in October or November of 2008. CDS maintains Substance Abuse Licenses in Alachua, Putnam and Levy Counties, and Child Caring Licenses for Interface-Central, Interface-Northwest and Interface-East. CDS has met or exceeded all performance measures in the CINS/FINS, SAMH and PFSF for fiscal year 2007-2008 contract. Major Funders includes: Partnership for Strong Families & Community Partnership for Children (contracted through Florida Department of Children and Families) and Circuit 3, 8 and 7 SAMH Program Offices with the Department of Children and Families, Florida Network of Youth and Family Services (funded through Florida Department of Juvenile Justice) and United Way. The organization has an annual operating budget of approximately $5.4 million, approximately 135 full and part-time employees and is a multi-program agency administered through a central office. CDS programs are: Non-Residential Services: Substance abuse prevention, intervention, and outpatient treatment programs for youth and adults. Mental Health Case Managers and outreach services for TANF youth and adults. Prevention Services: Youth delinquency prevention and substance abuse prevention programs for youth and adults Alpha: Prevention/Intervention Day Program. Beta: Prevention/Intervention Day Program. TASC: Substance abuse and mental health assessment services for youth involved with the Juvenile Justice System. Independent Living: Life skills for foster care and other eligible youth. Interface/Family Action: Program for runaway, truant and ungovernable youth and families in crisis. Each of these programs has distinct goals and activities, which are consistent with the organization's mission. For purpose of administration CDS utilizes centralized fiscal, human resources and data systems to enhance program management. 4. Objectives for this Accessibility Plan: a) Identifies the membership of the Accessibility Work Group. b) Describes the process and methodology by which CDS will identify barriers. c) Identify the goals set by the Accessibility Work Group by fiscal year and outcome achieved. d) Identify barriers that have been successfully removed in the past year. d) Describes the barriers that are to be removed in upcoming years. e) Describes how CDS will communicate this accessibility plan to the public. a) Accessibility Work Group - In consultation with the Board of Directors, the CDS CEO established the AWG in FY 2005/2006 and authorized the group to pursue its stated aim and objective. The CEO as coordinator of the Accessibility Work Group (AWG) appointed Peggy Vickers, Quality Assurance Coordinator as chair of the group. Membership -The following members form the AWG steering committee: MemberProgram AreaSam ClarkChief Operations OfficerPeggy VickersQuality Assurance CoordinatorHerman MillerMaintenance Supervisor Roy ErdmanCustodianb) Barrier-Identification Methodologies - The AWG may use one or a combination of the following methods to identify, remove, and prevent barriers: MethodDescriptionIdentified BarriersReview and incorporate into the plan any barriers as identified by participants, their families, volunteers, staff, guests, monitoring or licensing bodies.Conduct surveysSurvey participants, their families, volunteers, staff and community partners to identify barriers and present suggestions for resolutions.Conduct focus groups Hold focus group sessions with staff and volunteers and with various participants to obtain their expertise. Consult community groups and organizationsConsult community organizations to educate the committee and staff such as the Center for Independence, Vocational Rehabilitation, University of Florida Counseling Rehabilitation Program, and Blind Services.Conduct accessibility auditPerform a review and audit utilizing available audit tools, such as the CARF Guide to Accessibility. Consult professional servicesEnlist professional services where appropriate, in matters such as architectural design, computers and business equipment, sensitivity training.  c) Goals for Identifying Barriers by Fiscal Year and Outcome FY 2005-2006: 1. Complete a physical, communication and attitudinal accessibility assessment of all CDS sites. 2. Within fiscal budget correct deficiencies noted from the assessment. 3. Apply for available funding to renovate IYP-E. 4. Board charged the Resource Development with changing the name, logo and web site address to make the corporation more accessible for children and youth services. AWG began by establishing a baseline in FY 2005 -2006. The AWG used several of the methods noted above to gather information and identify existing barriers within CDS facilities. Accessibility audits were conducted along with staff interviews and consultation with professional services for the 1218 and 1300 and 3615 buildings, IYP-NW and IYP-Central and IYP-East, which provided valuable input into this identification process. The committee also participated in the research of the corporate name change etc. FY 2006-2007: 1. Develop an agency wide Accessibility Plan. 2. Change the agency name. 3. Begin using people first language throughout the agency. 4. Train agency personnel on the person centered approach accentuated by beginning to refer to persons served as participants as opposed to clients. 4. Begin the process of changing all policies and procedures to reflect name change and references to client. 5. Contract with building contractor to make renovations to IYP-E. 6. Expand the Accessibility Plan to include all of the following area: physical, attitudinal, information, communication and technology. During FY 2006-2007, the AWG used the feedback from legal consultants, our insurance company, quality assurance reviews and continued to use the information gathered in FY 2005-2006 Accessibility Audits. The Board of Directors officially changed the corporation name on 1/07. FY 2007-2008: 1. Continue the process of changing all policies and procedures and documents to reflect the name change and reference to participant. 2. Correct accessibility deficiencies within available funding. 3. Expand staff input into the Accessibility Plan by adding questions to staff retreats in preparation for the Strategic Plan. 4. Research funding sources for renovations for the 1300 Building. 5. Expand the Accessibility Plan to include physical, attitudinal, information, communication, technology, employment, environmental and financial. During FY 2007-2008, the AWG used the feedback collected from stakeholders, employee surveys, participant satisfaction forms, CARF consultants review as well as lessons learned from previous years. FY 2008-2009: 1. Using the Accessibility Plan verify corrections have been maintained and prioritize IYP-NW and IYP-C corrections. 2. Apply for foundation funds for the 1300 Building for renovations. 3 Assess current Accessibility Plan to ensure it include physical, attitudinal, information, communication, and technology, employment, environmental and financial. FY 2008-2009, the AWG is in the process of collecting information about accessibility issues from Coordinators and their staff during this years staff retreats. There is also a plan to re-assess findings from the original Accessibility Audits. FY 07-08 an inventory of existing barriers was established and divided into the following categories: Architectural and Physical All three IYP Shelter Programs and 3615 Building now meet ADA requirements. The 1218 and 1300 buildings were constructed and occupied by the agency prior to the passage of the ADA requirements. CDS continues to seek funding for upgrades to the 1300 building. Attitudinal CDS continues to seek to reduce the stigma attached with persons who runaway and homeless youth and persons with substance abuse and mental health problems. Environmental CDS strives to create an environment where people are comfortable and feel their confidentiality is maintained. Additional effort is needed to create environments that are reflective of the cultural customs of the participants we serve. Employment CDS strives to maintain a diverse workforce sensitive to the unique needs of our participants. CDS continues to strive towards hiring and maintaining the highest quality employees available. The increase in Youth Care Workers hourly wage to $10.50 an hour has greatly reduced turn over. Adjustments were made to the salaries of professional counseling staff has also assisted in stabilizing this workforce. Financial CDS continues to offer a number of services without charge to children and youth, however it is time to re-evaluate the agency position or practices to continue to offer services without charge for participants that are costing the agency money, such as urinalysis testing. Upgrades to IYP-E were funded through the Department of Children Youth and Families for homeless shelters. Upgrades to Fiscal software was funded by the? The agency was awarded from the from the Department of Health and Human Services, Administration for Children and Families Office of Community Services, Compassion Capital Funds targeting Capacity Building Programs funded Human Resources and Resource Development soft ware, computer laptops for staff and staff training. A grant funded from SED-Net also funded training materials for participants. Additionally, a total of six Family Action Counselors and 1.5 Outpatient Services FTE positions were cut due to funding reductions. Information, Communication and Technology - Some barriers were noted in how we share information with our participants, families and the community, and how we best utilize available technology to share such information. In January 2007, Corner Drug Store changed its name to CDS Family & Behavioral Health Services, Inc. to better represent the type of services provided. The response from our stakeholders was positive however, we continue to struggle with being recognized by our new name. Our name continues to be a barrier in the area of communication and recognition. Policy, Practice and Procedures - Improvements to our policies and practices are ongoing, to ensure they reflect the underlying values of CDS and our commitment to a Person-Centered Care Model. Person-Centered Care is a philosophy of support and an attitude that focuses on the strengths, needs, abilities and preferences of individuals that recognizes the role and support of family, and promotes individualized choices by participants and their families. Transportation CDS will provide services in areas where public transportation is available and offer services in schools and at sites where our participants are available. Shelters continue to provide transportation to and from school as needed. Refer to  HYPERLINK "http://www.tvcc.on.ca/gateway.php?id=321&cid=1" \o "Accessibility Plan - Appendix A" Appendix A, Barrier Identification, for the list of identified barriers and the recommended action for removal. d) Recent Barrier-Removal Initiatives - Refer to  HYPERLINK "http://www.tvcc.on.ca/gateway.php?id=321&cid=1" \o "Accessibility Plan - Appendix A" Appendix A, Barrier Identification, for a list of identified barriers, and highlights of achievements for this past year. Dated items in the Completion Date column represent items successfully completed. e) Barriers To Be Addressed In The Upcoming Year - The removal of identified barriers is prioritized annually and presented to the CDS Executive Management Team for review, approval, and endorsement. The priority for removing barriers shall be determined on the basis of meeting the physical needs of our participants and the community, ensuring health and safety, and promoting barrier-free access to information. Refer to  HYPERLINK "http://www.tvcc.on.ca/gateway.php?id=321&cid=1" \o "Accessibility Plan - Appendix A" Appendix A, Barrier Identification, for a list of identified barriers, and their timeline for removal. f) Review and monitoring process - The AWG steering committee will commit to meeting every six months to: Continue to identify barriers Determine appropriate measures to ensure that removal of identified barriers has been achieved Ensure that all polices, practices, and services continue to prevent barriers Promote education and awareness The AWG will recommit annually to the accessibility planning process, and will report annually to the CDS Executive Management Team. g) Communication of the Plan - This Plan will be posted on our website, and is available in multiple media formats based upon request. Availability of this plan will be publicized to our participants, families, volunteers and employees in our publications and our Annual Report. Appendix A: Year Three Review of the Five Year Accessibility Plan The following serves as CDS Family & Behavioral Health Services, Inc.s Accessibility Plan for five years, a new plan will be due FY 2011-2012. The purpose of this document is to provide a means to facilitate continual quality improvement in the area of accessibility. CDS Family & Behavioral Health Services, Inc. is committed to providing an organizational milieu that seeks to accommodate the needs of all persons served, employees, volunteers and stakeholders. Central to this commitment is the removal of architectural, attitudinal, employment, and other barriers that may impede full access to the services and programs of the organization. This Accessibility Plan corresponds to CDS Family & Behavioral Health Services, Inc. internal evaluation of barriers through the use of facility inspections, assessments of need, and consumer, stakeholder, and employee feedback. The Accessibility Plan is reviewed and updated on an annual basis as apart of the agencys Strategic Planning process, reviewed and endorsed by Executive Management Team and CEO. Architectural Barriers Goal: To help identify and minimize any architectural/physical barriers to the site(s). Objective: Reassess by 9/30/08 IYP-C, IYP-NW and Outpatient Services using the Architectural Barriers identified in the Accessibility Plan. By 07/09 prioritize IYP-C, IYP-NW Shelters and Outpatient Services deficiencies for corrections based on the availability of funds. By 10/08 apply for funding for renovation costs for Outpatient Services. LocationBarrierProposed SolutionPerson Program ResponsibleDue DateCompletion DateRemarks3615 SW 13th St Gainesville, Fl 32608Improve accessible parking.Fix accessible parking space (96 inch wide for the vehicle plus a 60 in wide striped access aisle adjacent to the parking space by repainting handicap parking space in front of Suite 1.Maintenance Supervisor 01/31/0711/30/07Repainted parking space in front of Suite 1. Purchased stencil for handicap sign and white and blue paint, also repainted other handicapped parking lines in parking lot3615 SW 13th St Gainesville, Fl 32608 Improve accessible parking.  Add van accessibility sign in front of Suite 7 space.Maintenance Supervisor01/31/0711/30/07Purchased signs on line. 3615 SW 13th St Gainesville, Fl 32608Uneven surface next to proposed accessible parking spot. Make I Make improvements to the parking lot by smoothing surface next to the first parking spot nearest Suite 2. Maintenance Supervisor01/31/0811/30/07 Deleted but was able to complete Spring of 2008Completed, contracted to redo the side walk. 3615 SW 13th St Gainesville, Fl 32608Reviewed parking lot for uneven surfaces in the parking lot.Make improvements to the parking lot by smoothing surface. Maintenance SupervisorOn-going task.2008Completed, All depressions in the parking lot were filled in with asphalt.3615 SW 13th St Gainesville, Fl 32608No pedestrian ramp from parking lot.A Request a professional assessment for ramp and request improvements based on results.Maintenance Supervisor01/31/0711/30/07 Deleted but was able to complete Spring of 2008Contracted to create ramp for accessible parking spot.3615 SW 13th St Gainesville, Fl 32608Add accessible parking.Create a new handicap accessible space in front of Suite 2. Designate space with a sign bearing the international symbol of van accessibility. Maintenance Supervisor01/31/07Completed Spring of 2008Completed after ramp was finished. Purchased necessary supplies to complete.3615 SW 13th St Gainesville, Fl 32608No entrance is designated as handicap accessible. Design a means to enter Suite 2 by notifying the receptionist in Suite 4. For example a doorbell.Maintenance Supervisor01/31/071/07 08/08Completed added a door bell and a sign. Replace the sign.3615 SW 13th St Gainesville, Fl 32608No entrance is designated as handicap accessible. Add smooth surface on both sides of the door. Stop the flow of water under the door. Maintenance Supervisor01/31/07Completed Spring of 2008 Completed 11/15/06Designated Suite 2 door entrance and added a concrete pad by the door. 3615 SW 13th St Gainesville, Fl 32608No doormats at the main entrances.Purchase mat for Suite 2 and 4 entrances.Maintenance Supervisor01/31/0711/07Purchased from Sams3615 SW 13th St Gainesville, Fl 32608Missing signage for visually impaired.Add brail entrance and exit signs.Maintenance Supervisor08/31/0803/30/08 Attempted to purchase sign at local Home Repair Companies. Need to order on line.3615 SW 13th St Gainesville, Fl 32608Fire doors must remain unlocked when employees are present.Purchase bars for the fire exit doors.Maintenance Supervisor10/30/06Worked on 10/21/06 Completed 12/30/06 Continue to monitor during fire drills.Added guards to doors in Suite 1, 2, and 3. Suite 4 is kept open as main entrance. 3615 SW 13th St Gainesville, Fl 32608No designated accessible restroom.Designate Suite 3 restrooms for handicap. Install a lever-type door handle or retrofit level on the existing doorknob. Add waterless soap dispenser no higher than 48 inches to male and female restrooms in Suite 3. Lower mirrors to 40 inches. Add height of 1-3 inches on the female toilet seat. Maintenance Supervisor01/31/0712/06Corrected all deficits. 3615 SW 13th St Gainesville, Fl 32608Debris on sidewalks and parking lot.Develop lawn maintenance on-going tasks to help keep facility accessible. For example keep sidewalks clean, keep plants and brush at least four inches away from the sidewalk. Power spray and blow off sidewalks and parking lot.Maintenance Supervisor01/31/07 Change to on-going task.On-going.Hired a second Maintenance Person to assist with tasks.3615 SW 13th St Gainesville, Fl 32608Communication Public telephone in lobby is not accessible. Evaluate the cost of providing a public phone that is hearing aid or volume controlled, equipped with TDD or compatible. Review annual budget for upgrading telephone equipment Quality Assurance CoordinatorOn going review07/08 CompletedThe agencys new cell phones are equipped with the capability to text message. This mechanism has enhanced our communication with hearing impaired participants. 3615 SW 13th St Gainesville, Fl 32608Doors exiting Suite 1 and 3 stuck when exiting the building.Improve access to Suite 1 and 3.Maintenance Supervisor and COOOn-going review during fire drills2007 2008Scraped the concrete to level it off for better access. Removed and replaced concrete to level the entrance to doors in Suite 1 and 3. 3615 SW 13th St Gainesville, Fl 32608Outside lighting dim in parking lot after dark per employee feedback.Assess parking lot lighting.Maintenance Supervisor and CEO2008Outside lighting was reviewed and repaired.Replaced bulb in large street light in the parking lot and repaired motion detector light on Suite 2 entrance.3615 SW 13th St Gainesville, Fl 32608Accessibility to evening appointments after building break-ins.Assess cost of alarm system, security fence and other safety measuresQuality Assurance Coordinator, Building Committee, COO, and CEO20062006Installed security alarm, security fence and provided staff training on security measures.3615 SW 13th St Gainesville, Fl 32608Public restrooms and spaces are not accessible.Add signs to adequately describe permanent rooms and spaces such as bathrooms and exits. (Braille signs should be mounted 60 inches high adjacent to the latch side of the door.)Maintenance Supervisor12/30/06 CompletedBy 9/30/08 Check signage. Architectural Barriers LocationBarrierProposed SolutionPerson Program ResponsibleDue DateCompletion DateRemarks1218 NW 6th Street Gainesville, Fl 32601Uneven parking lotReview parking lots for depressions in the asphalt. Maintenance Supervisor2007-2008On-going task.Completed filled in depressions with asphalt.1218 NW 6th Street Gainesville, Fl 32601Old wooden walk ways maybe a hazard for possible slip and fall. Debris on side walkReplace wooden walk ways with concrete. Power wash side walk. Maintenance Supervisor2007-2008CompletedReplaced the wood walk way with concrete. Power wash side walk.1218 NW 6th Street Gainesville, Fl 32601Large roots above ground may result in a falls.Remove roots from building to parked cars.Maintenance Supervisor2007-2008Completed1218 roots were removed from parking area and limerock installed. 1300 removed roots from walking paths.Administration 1218 NW 6th Street Gainesville, Fl 32601Non-Compliant with the Architectural and Physical Barriers Checklist.Administration will provide access to the 1300 NW 6th Street, or the 3615 SW 13th Street Building and provide reasonable accommodations for any handicapped visitor, applicant, employee, participant or guest needing access to the 1218 Building. Regional Program Coordinator/COOOn-going 12/30/06Consultation with the HR attorney indicated that the agency occupied this building prior to the enactment of the American Disabilities Act. Therefore the agency is not responsible for compliance at this time.Administration 1218 NW 6th Street Gainesville, Fl 32601Assess stairway security. Secure stairway if needed.COO/Maintenance Supervisor08/08CompleteStairway is safer.Architectural Barriers LocationBarrierProposed SolutionPerson Program ResponsibleDue DateCompletion DateRemarksInterface Youth Program NW 1884 SW Grandview St. Lake City, Fl 32025Missing signage for accessible parking space.Add the van sign to the handicap sign in front of the buildingMaintenance SupervisorRecheck 9/30/08Checked 2/10/09 by Herman and Roy DoneInterface Youth Program NW 1884 SW Grandview St. Lake City, Fl 32025Uneven slope going from parking lot to curb. Appears to be made of stone and is rough.Smooth the slope going to the curb.Maintenance Supervisor09/30/08Checked 2/10/09 by Herman and RoyDoneInterface Youth Program NW 1884 SW Grandview St. Lake City, Fl 32025No signage directing individuals to nearest accessible entrance.Add signage directing individuals to the nearest accessible entrance.Maintenance Supervisor09/30/08Order and add a sign.Interface Youth Program NW 1884 SW Grandview St. Lake City, Fl 32025Door handle on front door is not accessible.Install a lever-type door handle on front door.Maintenance Supervisor3/20/09Purchased and will be installed in March.Interface Youth Program NW 1884 SW Grandview St. Lake City, Fl 32025No directions to accessible public restroom or exit.Add signage directing individuals to the nearest accessible public restrooms and exits. Signs need to be raised with Braille characters mounted 60 inches high adjacent to the latch side of the door.Maintenance Supervisor09/30/08Checked 2/10/09 by Herman and RoyDoneInterface Youth Program NW 1884 SW Grandview St. Lake City, Fl 32025No designated accessible public restroom.Designate the bathroom in the boys hallway as the accessible public restroom: Glue down shower molding in bathroom. Install a lever- type door handle. Bathroom down to 40 inches. Lower paper towel rack to 48 inches. Maintenance Supervisor 1/07 Recheck 09/30/08Completed Checked 2/103/09 by Herman and RoyDone Deleted Lower mirror in the boys hallway because it can not be fixed. Interface Youth Program NW 1884 SW Grandview St. Lake City, Fl 32025No directions to accessible public restroom or exit.Post signs on the inaccessible restrooms doors to direct individuals to an accessible restroom.Maintenance Supervisor09/30/08Checked 2/103/09 by Herman and RoyDoneInterface Youth Program NW 1884 SW Grandview St. Lake City, Fl 32025Screen Porch is torn and does not offer protection for youth in rainy weather.Replace the screen on porch and touch up with paint.Maintenance Supervisor03/20/09 Architectural Barriers LocationBarrierProposed SolutionPerson Program ResponsibleDue DateCompletion DateRemarksInterface Youth Program-Central 1400 NW 29th Road, Gainesville, Fl 32605Public telephone in lobby is not accessible. However, text messaging is available.  Evaluate the cost to provide a public phone that is hearing aid or volume controlled, equipped with TDD or compatible. Review annual budget for funding to replace telephone equipment.Quality Assurance Coordinator09/30/0807/08 Completed annual budget review.Interface Youth Program-Central 1400 NW 29th Road, Gainesville, Fl 32605Improve the accessible parking space.Repaint striped access aisle for the accessible parking space. Add a sign indicating van accessibility mount on the accessible parking space.Maintenance Supervisor03/31/09Interface Youth Program-Central 1400 NW 29th Road, Gainesville, Fl 32605No signs directing individuals to accessible entrance.Add signage directing individuals to the nearest accessible entrance. No accessibility to the recreation area in the backyard.Maintenance Supervisor03/31/09Interface Youth Program-Central 1400 NW 29th Road, Gainesville, Fl 32605Restroom labeled as accessible is less accessible than another restroom in the boys living area. Move handicap sign from the boys bedroom bathroom to the living room bathroom. Suggested adding a sign on back and front door directing wheel chair accessibility to Maintenance Supervisor03/31/09 Interface Youth Program-Central 1400 NW 29th Road, Gainesville, Fl 32605Improve indoor access.Painted ramp to step from hallway into room before the dining room. Maintenance Supervisor09/30/08Completed 02/09Delete objective: Reduce the size of the threshold going into Life Skills classroom. And Widen dining room doorway to 36 inches. Interface Youth Program-Central 1400 NW 29th Road, Gainesville, Fl 32605Protruding objects in corridors.Keep pathways at least 36 inches wide around protruding obstructions. Move desk near back door and file cabinet from corridors.Regional Coordinator 09/30/08Discussion regarding the operational needs for the desk. Rarely have wheel chair visitor.Change the Accessible Entrance to the Dining Hall EntranceInterface Youth Program-Central 1400 NW 29th Road, Gainesville, Fl 32605Assess for safety hazards.Replace security fence, repair basketball court, partially replace roof, patch potholes, remove hazardous limbs and down tree, remove roots in parking area and fill with lime rock.Maintenance Supervisor, Regional CoordinatorFY 2007-2008CompletedArchitectural Barriers LocationBarrierProposed SolutionPerson Program ResponsibleDue DateCompletion DateRemarksInterface Youth Program- East 2919 Kennedy St. Palatka, Fl 32177Facility closed and re-opened in new temporary location, while renovations on Kennedy Street were completed. Renovations meet current building standards for ADA. COO and Regional Program CoordinatorOn-goingCompleted November 07 Other LocationBarrierProposed SolutionPerson Program ResponsibleDue DateCompletion DateRemarksCDS Agency-wideOffice equipment: computers, faxes, printers, copiers, office space and work stations are generally not wheel chair accessible or easy to read for a person with low vision.CDS would provide reasonable accommodations to provide accessibility for individuals in need of these corrections.Data Manager and Regional/ Program CoordinatorOn going Other Barriers Goal: Additional barriers, as identified, will be addressed as needed and may include but are not limited to: safety, waiting lists, staff performance, program design, funding, technology, staffing patterns etc. . IDENTIFIED BARRIERS BarrierSolutionPriorityCostFunding Due DateResponsible StaffProgramWeb page needs updating.Continue to seek out volunteers to help update the web site.Staff timeCDS Annual BudgetOn-going needAdministrationResource Development Attitudinal Barriers Goal: To reduce the stigma associated with counseling services, runaway and troubled youth, mental illness and substance abuse by promoting the inclusion of participants of services within the community. IDENTIFIED BARRIERS (Attitudinal) BarrierSolutionPriorityCostFundingDue DateResponsible StaffProgramAssess attitudinal barriers.Coordinators shall identify attitudinal barriers during staff retreats.Reduction of direct services and billable units of services.Program funding sources.10/08CoordinatorsAll CDS Programs Eliminate the use of the word client in all written documents.Continue to update agency policies and procedures and other written documents and eliminate the word client and replace with participant.Staff timeProgram funding 07/08All staffAll CDS ProgramsTo provide presentations, events and materials that assist in the removal of attitudinal barriers.Provide prevention and outreach activities to promote CDS new name, our mission and agency supported events that will reduce the stigma of accessing services.Staff timeSAMH Prevention and Outreach CINS/FINS Outreach07/08Prevention Resource Development TANF Outreach Prevention, Resource Development, CINS/FINS, Communication Barriers Goal: To reduce communication barriers in the provision of services (i.e. language, format, cultural differences, and telecommunication). IDENTIFIED BARRIERS (Communication) BarrierSolutionPriorityCostFundingDue DateResponsible StaffProgramTo increase the availability of the information regarding the organizations services, programs and outcomes to persons served, employees, and community stakeholders.Provide an annual report to the public during the annual meeting. Help plan and staff a Town Meeting at least one time this year to address the PIPSA goal of addressing under age drinking. Continue to provide prevention activities to the general population. Staff Time and Printing Costs.CDS Annual Budget01/09AdministrationResource DevelopmentNeed a list of employees available to translate for non-English speaking participants.Identify by site employees who can speak in other languages, including sign language. Develop a list and distribute it to EMT regarding individuals willing to be contacted should translations be needed. Staff timeCDS Annual Budget09/08All CoordinatorsAll ProgramsEmployment Barriers Goal: To reduce barriers to employment to maintain a diverse workforce sensitive to the unique needs of clients and representative of the community. IDENTIFIED BARRIERS (Employment) BarrierSolutionPriorityCostFunding Due DateResponsible StaffProgramReduction of State Funding due to revenue shortfall.Increase effort to access donations, grants and foundationsStaff timeCDS Annual Budget07/08AdministrationResource DevelopmentEnvironmental Barriers Goal: To reduce environmental barriers (anything about the setting that impedes service delivery) IDENTIFIED BARRIERS (Environmental) BarrierSolutionPriorityCostFunding Due DateResponsible StaffProgramIncrease the evidence of decorations and materials that reflect the cultural diversity of persons served.Conduct an assessment of our programs and facilities and place art, posters, reading and educational materials that reflect our diverse participants. Staff time.CDS Annual Budget09/08CoordinatorsAll Financial Barriers Goal: To reduce financial barriers for receiving services IDENTIFIED BARRIERS (Financial) BarrierSolutionPriorityCostFunding Due DateResponsible StaffProgramReduction of State and Local funding for this fiscal year.Try to maintain same level of services as of 7/1/08. Begin using fee scale and collecting fees based on the Federal Poverty Level for DFC. Provide Adult Substance Abuse Intervention Services at a cost equal to or below market value.Staff Time CDS Annual Budget07/08CoordinatorsAll Programs Drug Free Communities Outpatient Services. Transportation Barriers Goal: Transportation barriers include inability to reach service locations or inability to fully participate in programming. Transportation systems should fully accommodate any community member seeking to access services. IDENTIFIED BARRIERS (Transportation) BarrierSolutionPriorityCostFunding Due DateResponsible StaffProgramIncrease cost of gasoline and travel expenses for shelters, counselors and participant.Maintain level of services offered off site. Continue to monitor travel expenses. 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