ࡱ> rz{st[ bjbj Kΐΐ$6&^^$($ $$$$$$85%|&|$J|-+-+"O+O+O+*,@, L,IIIIIIIM.PI$?/*,*,?/?/I$$O+O+I 2 2 2?/$O+$O+I 2?/I 2 2}A|BO+@tv=E$0AII0J BP0P$BBP$DT,-| 2~-d-]T,T,T,II1T,T,T,J?/?/?/?/PT,T,T,T,T,T,T,T,T,^ g#: Peralta Community College District College of Alameda Programs and Services for Students with Disabilities (DSPS) Self Study Narrative April 9, 2010 I. Background Role of DSPS The role of Programs and Services for Students with Disabilities (DSPS) is to assist the college in meeting its federal and state legal obligations to students with disabilities. DSPS supports the College of Alameda in its Mission, Vision, and Goals. Mission - to serve the educational needs of its diverse community; Vision - as a diverse, supportive, empowering learning community for seekers of knowledge; Goals - to improve student persistence, retention and completion rates to increase student success, particularly for educationally and economically at-risk students, and to communicate effectively and efficiently with internal and external constituencies in order to achieve COAs mission. DSPS provides direct services to over 500 students each year. In addition, DSPS is a resource to faculty and staff and offers training on strategies to increase success of both students and instructors. DSPS is proactive and works with COA faculty, classified staff, and administrators to identify and remove potential institutional and instructional barriers to student success. History DSPS at the College of Alameda was created in response to Section 504 of the Rehabilitation Act of 1973. Section 504 insures that students with disabilities have access to higher education. This was civil rights legislation, its intent similar to Title VI of the Civil Rights Act of 1964 and Title IX of the Education Amendments of 1972 which prohibits discrimination based on gender. Passage of AB 77 (Lanterman) in 1976 provided funding for support services and instructional programs for students with disabilities in the California Community Colleges. At COA, the first full-time DSPS counselor was hired in 1977. In 1978 a Learning Disabilities Specialist was hired and created the Learning Skills Program. The Vocational Living Skills Program for students with developmental disabilities began in 1979. The Adapted Computer Learning Center (ACLC) opened in 1987 through a grant from the Department of Rehabilitation (DR); in 1990 district funding was secured to continue the ACLC. In 1990, the Americans with Disabilities Act (ADA) was signed into law. The ADA extended the existing rights of students with disabilities to institutions that did not receive federal funds and covers all aspects of disability including employment, education, telecommunications, private sector services, public sector services, transportation and more. In 1994, the COA WorkAbility III program was funded through a contract with the Department of Rehabilitation. In July 1994 the Peralta Trustees adopted Board Policy 5.24. In that document the Peralta District commits itself to a policy of equal opportunity and nondiscrimination for students with disabilities. It is the policy of the District to accommodate requests involving academic adjustment consistent with local, state, and federal laws and regulations." On August 7, 1998, Congress amended Section 508 of the Rehabilitation Act. SB 105 (Burton) was signed into law in 2002; it requires that all state agencies comply with Section 508. Districts are required to adopt policies and procedures to ensure that all electronic and information technologies are accessible to persons with disabilities. In 2010, the 20th anniversary of the ADAs passage, programs for California community college students with disabilities are facing devastating cuts of 45% in state funding. These cuts to student service programs are disproportionate to any other budget reductions in higher education. However, whether or not there is state funding, students with disabilities still need to be served. DSPS is committed to working with the college through challenging budget years to ensure that students with disabilities do not experience a rollback in educational opportunities available to them. DSPS Mission Statement In order to serve students effectively, the following mission statement has been adopted by all DSPS staff: Opportunity: To ensure equal educational opportunities to students with disabilities who have the potential for achieving academic and vocational goals consistent with a community college program. Empowerment: To empower students with disabilities to achieve independence and integration leading to maximum participation in the college and the community. Awareness: To provide information and support to College of Alameda employees and students in carrying out the institution's responsibility to students with disabilities. Services Provided The primary focus of DSPS is to support students in mainstream classes by providing educational and vocational support services for students with disabilities enrolled in classes at College of Alameda. Services include: Academic, personal, and vocational counseling College program planning Diagnostic testing Priority registration and enrollment assistance Information about eligibility for fee waivers Support services personnel such as note takers, real-time captioners, sign language interpreters, and scribes Testing accommodations Instructional materials in alternate media, such as braille, large print, electronic text (e-text), tactile graphics, and audio tape Access to adapted computer equipment and other assistive technology Liaison with four-year colleges and community agencies Liaison with the Department of Rehabilitation and the Regional Center Instructional Programs In addition to services listed above, DSPS also offers specialized instructional programs to support student success in mainstream classes. SLOs for classes are attached to this report. The DSPS Learning Skills Program assists students with learning disabilities succeed in their college classes. Students learn strategies in reading, writing, math, and study skills. Students in Learning Skills English and Math classes are co-enrolled in linked mainstream English and Math classes. Comments from students indicate that the Learning Skills classes work. Students report feeling more confident, are on track, feel that the courses are helping them move to completion of a degree and/or transfer. Feedback from DSPS counselors indicate that students enrolled in the support classes are repeating mainstream classes less often. Data from spring 2009 indicate that 70% of students receiving math strategies support in Learning Skills classes received a grade of C or better in their mainstream math classes as compared to 58% of peers in those classes. Students needing diagnostic assessment enroll in Learning Resources 269. The Learning Disability Specialist provides diagnostic testing to determine eligibility for services as a student with a learning disability. In the class students learn to identify their individual learning strengths and weaknesses, appropriate accommodations, and learning strategies for their individual learning styles. In the past 3 years, 45-50 students were assessed each year. Because of budget cuts, we no longer have a part time faculty member to assist with testing; currently 30-35 students per year are being assessed. Because not all students can be tested, DSPS counselors are working with the LD Specialist to triage/give highest priority to students who dont have any existing documentation but who appear to have learning disabilities that are interfering with their academic success. The California Community Colleges Learning Disabilities Eligibility Model (LDEM) was created statewide over 30 years ago to standardize assessment procedures and eligibility criteria. A 2009 study of the LDEM found that over half of students who were tested and found eligible for LD services reported not having received any services for LD prior to attending a school in the CCC system. Lynn Rex, the COA LD Specialist, confirmed that this finding is reflective of students at COA. Thus, a majority of these students likely experienced significant barriers to academic success because of learning disabilities that had gone unidentified and could not avail themselves of academic accommodations and support services to improve success. Individual LD diagnostic assessment done by a private practitioner can cost in excess of $3,000. Given that high expense, and the financial need of the vast majority of COA students, it is highly unlikely that students would be tested if the services were not provided at the college. The study quotes an administrator who said, it is a necessary expense for our system given the number of students that would be left out in the cold without any assessment. Another administrator at the Community College Chancellors office said, From the Chancellors Office, the LDEM is the most cost effective since if we do not support the model, we have an equity issue. This is not acceptable with no LDEM you disenfranchise students who are poor. Fall 2009 Learning Skills Program Learning Resources 259 English Writing Strategies 31 students Learning Resources 296 Diagnostic Assessment 27 students Math 257/258 Math Strategies 43 students The Adapted Computer Learning Center offers classes in assistive technology and in improving cognitive skills. Technological skills are a necessity for students to succeed in 21st century classes. As instruction moves into the online realm, many students encounter barriers. Web sites may be inaccessible to students with visual disabilities who use screen readers. Materials posted in course management systems, such as Moodle, may not be accessible to students with learning disabilities who need to listen to course materials rather than simply read them on the screen. Students who need additional time to process information may know the class material but may not be able to pass timed tests given online. The goal of instruction in the Adapted Computer lab is to provide students with the necessary tools, both technological and cognitive, to succeed in their mainstream classes. Assistive Computer Technology instruction includes programs to increase print size on the screen; speech synthesizers that read aloud information on the screen; voice input to allow hands free computer operation; an embosser for Braille output of written material; and programs that modify the keyboard. Students also learn Kurzweil 3000, a program designed for persons with learning disabilities. The program reads scanned textbooks aloud. The student uses study tools built into the program to highlight key concepts and vocabulary to review for tests. Students also learn basics of taking online classes and how to use assistive technology in online environments. Cognitive Skills Program - Computers are used as a tool in teaching cognitive skills to students with specific learning disabilities or acquired brain injuries resulting from head trauma, stroke, hypoxia, brain tumor, infections of the brain or ingestion of toxic substances. Students work to improve memory, attention, concentration, perception, and orientation and complex thinking skills such as categorizing, sequencing, problem solving, abstract reasoning, and communicating. They learn basics of brain-based learning theory, how their injury or illness affected their own cognitive processing, and compensatory strategies. Fall 2009 Adapted Computer Learning Center Learning Resources 213 Improving Cognitive Skills 33 students Learning Resources 211 Computer Access 32 students Learning Resources 272 Computer Access Projects 26 students The Vocational Living Skills Program assists individuals with disabilities to transition from school to work and independent living situations. When they complete the program, students who are clients of the Department of Rehabilitation work with the COA WorkAbility III program in job search. Fall 2009 Vocational Living Skills Learning Resources 263 Vocational Assessment 27 students Learning Resources 264 Independent Living Skills 34 students Learning Resources 266 Preparation for Employment 28 students Learning Resources 267 Communication Strategies 30 students Learning Resources 268 Money Management 36 students The WorkAbility III Program provides job search skills training and job placement services for persons with disabilities. Workability III is a joint program between College of Alameda and the Department of Rehabilitation. COA WorkAbility III has the highest job placement rate of any WorkAbility III program in the state at the lowest cost per placement. COAs WorkAbility is considered a model program throughout the state. Unique Aspects of the Program DSPS Learning Skills program has a distinctive approach to support students in English and math. Students enroll in targeted mainstream classes and form small learning communities. The LD specialist and instructional aides work closely with the mainstream English and math instructors to coordinate and teach strategies. These approaches work. As mentioned above, data gathered from student transcripts indicate that 70% of students receiving math strategies support in Learning Skills classes in Spring 2009 received a grade of C or better in their mainstream math classes as compared to 58% of peers in those classes. We plan to continue this process to evaluate success rates in 2009-10. COA has the only program in Peralta for students with acquired brain injury (ABI). It is an acknowledged model program state-wide. Counselors, classroom instructors, professionals at local medical facilities, and community and family members enthusiastically recommend the class and students recommend it to their peers. The Advisory Committee members expressed concern that the college fill the .5 vacancy for ABI Specialist, Becky Stone, who retired in May 09. The classes are currently taught by Phyllis Tappe, Ph.D., who was hired as an LTS. Dr. Tappe is also a faculty member at San Francisco State. The frequency of acquired brain injury in the United States is estimated to be one in every fifteen seconds. At one time traumatic brain injury caused higher mortality rates. Now because of improved medical care, more people with ABI survive but have significant cognitive challenges. In addition to students currently being served, there is an increasing numbers of veterans who are expected to attend college, especially because of recently expanded educational benefits. Large numbers of these Iraq war veterans are returning home with acquired brain injuries suffered in war. The College must be prepared to serve these students effectively. A recent report of the California Postsecondary Education Commission (CPEC) noted that many veterans may not understand they have a disability that qualifies them for services, or they will not go to the disabled services office themselves. The Commission advises that colleges create a supportive climate for veterans so that they can learn how to identify and seek appropriate services. In March 10, COA Vice President of Student Services, Kerry Compton, submitted a joint proposal to establish a Veterans Resource Center to respond to the unique needs of veterans, including those returning from Iraq and Afghanistan. DSPS, the One Stop Career Center, and other programs at COA would be partners in this project. It is expected that 12 sites will be chosen from among the 29 applications submitted to the Chancellors office. The Vocational Living Skills program fills a specific need for students with developmental disability. COA has the only specialized classes locally for students to develop independent living and pre-employment skills. The classes, with an enrollment of 30 students per class, are full each semester and have waiting lists. In recognition that students with intellectual disabilities can benefit from college, federal financial aid laws changed in 2008. The Higher Education Opportunity Act (P.L. 110-315) (HEOA) was enacted on August 14, 2008 and it reauthorized the Higher Education Act of 1965. This law contains a number of important new provisions that will improve access to postsecondary education for students with intellectual disabilities. HEOA allows for students with intellectual disabilities to be eligible for the first time for Pell Grants, Supplemental Educational Opportunity Grants, and the Federal Work-Study Program. In the past, such students were usually not eligible for financial aid because they did not meet certain criteriathey often lacked a regular high school diploma or a General Educational Development equivalency and they often did not meet an ability to benefit test To be eligible for these benefits there are requirements that the student with intellectual disabilities is enrolled or accepted for enrollment in a comprehensive transition and postsecondary program at specific institution of higher education and maintain satisfactory progress in the program in accordance with standards established by the institution. The WorkAbility III Program at COA has the highest job placement rate of any WorkAbility III program in the state at the lowest cost per placement. COAs WorkAbility is considered a model program throughout the state. WorkAbility faculty offer trainings to staff at other WorkAbility programs in the state. The faculty also work at the COA One-Stop Career Center. The excellence of service provided to students and One-Stop participants and partners is apparent to all, both on the COA campus and in the community. Current Resources Budget Categories Allocated 08/09Expended 08/09Rollover Expended by 9/30.Allocated 09/1008/09 allocation compared to 09/10State funding (general)$641,907$581,907 $60,000357,482-44%State funding: DHH (Deaf/Hard of Hearing Services) 24,442 24,44224,202-1%PCCD college effort for instructional program 291,608 291,608272,015-6% (.5 LTS hired to replace faculty who retired.)Federal ARRA Stimulus Funds---- 46,709Total$957,957$ 897,957$60,000$700,408-21%Other FundsCommentsWorkAbility III Contract + ARRA212,975208,792221,527 + 42,068VTEA 3,7283,728 14,552For interpreters in ADAM & DieselPCCD Augmentation for Interpreters79,000Sign language interpretersCOA Fund 01 Presidents Discretionary - augmentation for interpreters20,000Sign language interpreters COA DSPS has been able to serve students adequately in 2009-10 primarily because there were federal ARRA stimulus dollars and permission to use rollover funds. The college president and managers have also been very supportive. However, there are not sufficient funds to cover sign language interpreter costs. Total costs for 2009-10 will be approximately $208,000; of that $70,790 is unfunded. Costs rose significantly this year primarily to provide interpreter services to students in Career Technical Education classes in Diesel Mechanics and ADAM. There are state funds available specifically for Deaf/Hard of Hearing services, but COA received just $24,202 this year because the allocation is based on prior year, not current year, costs. Next year, we will be eligible to receive a much larger state allocation for DHH because our costs this year are so high. The Student Service managers and DSPS coordinators have met to collaborate on ways to reduce costs while continuing to meet students needs. Catherine Dubois, sign language interpreter coordinator at Laney, has been helpful in presenting strategies we can all use. A major goal is to streamline the hiring of sign language interpreters, rather than relying on sign language interpreter agencies. When we are able to hire interpreters directly, the cost is usually half the cost of agencies which typically charge $90-$120/hr. We have asked the district to change hiring procedures for sign language interpreters so that they would be approved at a board meeting just once per year and then could be available to work at any of the campuses. COA DSPS has been able to drastically reduce use of agencies this spring semester. With the help of Catherine Dubois, as of April we will not need to use agencies for the remainder of the semester, except in situations where an interpreter is ill and we need to cover the assignment. For 2010-11, the budget outlook is dire. Without ARRA funds and rollover monies, the program faces a 45% cut in funding. Some programs can place a cap on the number of students served. That is not the case in DSPS. It remains to be seen how DSPS will be able to provide services that help students succeed and to which they are legally entitled. Costs of providing and arranging for accommodations would shift to the college/district. The college would have to provide braille, e-text, large print, books on tape, etc. Because highly technical skills are required, services may have to be contracted out, at a high expense to the college/district. Program Goals and Measurements DSPS Outcomes and Assessment Plan Student Services/Non-Instructional Units Programs and Services for Students with Disabilities (DSPS)Contact: Helene Maxwell, DSPS Coordinator Date: October 8, 2009Student Services outcomes/ Administrative outcomesAssessment MethodsCriteria for successful performanceWhen will you collect this information?1. SSO: By the 3rd semester of enrollment at the college, student will be able to identify academic, vocational, and/or personal goals. Survey of students beginning their 3rd semester at COA. Students identification of academic, vocational and/or personal goals will increase by 20% from baseline. Establish baseline in Spring 2010. Post measure in Spring 2011.2. SSO: Increased numbers of DSPS students will become transfer ready and knowledgeable about transfer requirements and assistance programs at 4 year institutions. Enrollment and successful completion of transfer-related courses including Counseling 57, 221, and/or 224. Number of students completing transfer-related counseling courses will increase by 10%. Establish baseline in Spring 2010. Post measure in Spring 20113. AO: With support of college and district staff, DSPS will identify and apply for grant funding to support student success. Documentation of DSPS faculty and staff participating in activities leading to submission of grant proposals. Completion of grant proposals, such as TRIO, OSERS (Office of Special Education and Rehabilitative Services) and others. Throughout academic year 2010-11. 4. AO: DSPS will offer on-going presentations to college faculty and staff concerning disability awareness and effective strategies in working with students. Documentation of presentations by DSPS faculty and staff. Number of yearly presentations will increase by 10%. Establish baseline in Spring 2010. Post measure in Spring 2011We are in the process of conducting a survey of students to establish baselines on identifying academic and career goals and knowledge of transfer issue. In March we mailed a letter about priority registration to all students who enrolled in the past 2 semesters; the total was approximately 500 students. We enclosed a survey and gave an incentive (drawing for gift cards) to return the survey but not enough have been returned. We need to devise other strategies to get students to complete and submit surveys. (Survey attached.) In reviewing matriculation data, we were somewhat surprised to see patterns related to goal setting of DSPS students as compared to peers. It appears that students with disabilities are much more decided about their goals than students at the college on the whole. They also more frequently state goals of earning an AA/AS degree and discovering career choices. We will need to do more inquiry as to the significance of these findings. We have also discussed whether it is possible for students to update their educational goal or whether the choice made on their initial application is what is captured in this type of analysis. Fall Census DSPS By Matriculation Educational Goal Fall 2006Fall 2007Fall 2008 Transfer22%21%22%AA/AS Degree17%22%6%Certificate8%5%2%Improve Job Skills9%7%14%Discover Career20%15%8%Ed Enrichment5%9%5%Improve Basic Skills1%2%10%Complete HS Credits4%Undecided/Other18%19%29%Total %100100100Total # Students346341299 Fall Census All COA Students by Matriculation Educational Goal Fall 2006Fall 2007Fall 2008Transfer21%21%Accurate dataAA/AS Degree5%5%not availableCertificate1%1%for this Improve Job Skills18%11%criterion Discover Career6%6%for Fall 08. Ed Enrichment5%5%Improve Basic Skills3%3%Complete HS Credits2%1%Undecided/Other38%47%Total %100100 II. Student Demographics of Those Using DSPS Services In 2008-09 the COA DSPS program served 584 students. Of those, 481 students were counted for state allocation; 103 additional students were served but could not be counted because of lack of disability documentation or too few service contacts. Students with disabilities are underrepresented in higher education. Californias disability rate (ages 16 to 64) is approximately 10%. COA DSPS serves approximately 6% of the student population each year. That does not include students at the college who do not seek disability services in a given year or students who used services at one time but no longer require them. DSPS Students at College of Alameda Funded through State Allocation YearDHH 1ABI 2LD 3VisionMobilityOther 4DDL 5SpeechPsych 6TOTAL2008-0916381062339158502494812007-0818441141839148530444782006-0718571102443135710565141 DHH Deaf/Hard of Hearing 2 ABI Acquired Brain Injury 3 LD Learning Disability 4 Other - includes persons with chronic health problems; persons who come to the college with disability documentation for learning problems but who have not yet been tested at the college; persons in recovery from drug or alcohol abuse that has significantly affected learning; and other disabilities that are not already included in the previous funding categories. 5Developmentally Delayed Learner/Student with Intellectual Disability 6Psychological Disability The number of students we serve has remained relatively steady over the past 10 years. We are serving somewhat fewer students with acquired brain injury because in 2007 a specialized program developed in partnership with the Department of Rehabilitation and Services for Brain Injury moved from COA to Samuel Merritt. Fall DSPS Headcount by Age Group  Fall 2007Fall 2008Fall 2009Under 1611416-1833303819-2411810213125-2940434630-3416142535-54107828355-6425242765 +132TOTAL 341299356 Fall DSPS Percentage by Age Group Fall 2007Fall 2008Fall 2009Under 160%0%1%16-1810%10%11%19-2435%34%37%25-2912%14%13%30-345%5%7%35-5431%27%23%55-647%8%8%65 +0%1%1%TOTAL 100%100%100% Fall DSPS Percentage by Gender Fall 2007Fall 2008Fall 2009Female53%50%49%Male47%44%44%Unknown 0%6%7%TOTAL 100%100%100% Fall DSPS Percentage by Ethnicity Fall 2007Fall 2008Fall 2009Asian/PI11%16%11%Black38%35%30%Filipino1%1%1%Latino15%15%12%Native Am1%4%1%White25%20%17%Unknown9%8%28%TOTAL100%100%100% In comparing DSPS demographic data to the college as a whole, most percentages are relatively similar, with a few exceptions. Age: 35-54 years Fall 2007Fall 2008Fall 2009DSPS31%27%23%COA19%18%17% DSPS is serving a somewhat older population which may reflect some people coming back to school to be re-trained after experiencing a disabling condition or job loss. Ethnicity: Asian/Pacific Islander Fall 2007Fall 2008Fall 2009DSPS11%16%11%COA34%34%33% DSPS serves relatively fewer Asian/Pacific Islander students than the college. This was a topic of discussion at our Advisory Committee meeting in May 2009. We sought advice from community members about ways to provide information to the Asian American community, and other communities of people of color, about our services. The differences between DSPS and college numbers may also be reflective of primary language. The vast majority (90-92%) of DSPS students report English as their primary language while the college figures are in the 80% range. It may be that people with disabilities who have English as their second language are not aware of services that are available. Cultural values and attitudes toward disability may also come into play. III. Student Performance and Feedback DSPS Success Data Students who use COA DSPS services: Earn grades comparable to peers Complete courses at a rate significantly higher than college peers Drop courses at a significantly lower rate Persist in courses (enroll next semester) at a significantly higher rate Fall 2007 COA All Enrolled% SuccessAvg GPA% Retain% DropDSPS39162.22.6681.818.2Non DSPS693463.12.8771.528.5 Spring 2008 COA All Enrolled% SuccessAvg GPA% Retain% DropDSPS289622.7184.815.2Non DSPS693966.12.8972.727.3 COA Fall to Spring Persistence Rates YearNon DSPSDSPS2003-0455.769.12004-0551.660.32005-0650.058.52006-0749.562.52007-0849.662.4 We are currently analyzing recently-received data on degree completion and transfer rates. It appears that data on the state Chancellors website are not accurate. We are working with a district researcher to locate accurate and useable data that can guide our activities. IV. Program Effectiveness DSPS faculty and classified staff participate in COA and District standing committees and governance groups. (Partial list.) Technology Committee and Web Subcommittee C & D Buildings Planning and Construction Committee Scholarship Committee H1N1 Committee Latinos Unidos Student Club Matriculation Committee SOS (Save our Schools) Student Club Financial aid Advisory committee Scholarship Committee Department Chairs Group Peralta Leadership Success Program Super Saturday Workshop Presenters DSPS coordinates services with all other Student Service programs. There is frequent communication via phone calls, emails, in person discussions, with EOPS, Tutoring, Assesssment, CalWorks, Transfer Center, Outreach, Admissions and Records, Health Services, Matriculation, Financial Aid, Counseling, and the One Stop Career Center. (Partial list.) DSPS acts as a resource to faculty and staff on a daily basis. COAs campus is relatively small which allows a great deal of informal give-and-take with faculty and staff just while walking around the campus. Faculty often call the counselors, coordinator, and teaching faculty to ask for suggestions on how best to work with students. DSPS provides test accommodations; faculty drop off and pick up tests that are proctored by DSPS classified staff, and that also facilitates information discussion. DSPS also offers training on strategies to increase success of both students and instructors. DSPS will conduct a survey of faculty to identify additional ways that we can communicate effectively. DSPS works proactively with all COA faculty, classified staff, and administrators to identify and remove potential institutional and instructional barriers to student success. The COA DSPS Program serves students effectively because we work as a team to be responsive to students needs. Counselors follow up with students, faculty, and other college staff as needed. The instructional areas in DSPS are comprehensive, with instruction geared toward students with learning disabilities, developmental disability and acquired brain injury. The ABI program at COA has an outstanding reputation because of the success stories of students. The classes for students with developmental disability are always full and are taught by instructors with many years of experience and advanced educational background. The WorkAbility III program consistently has the highest job placement rate of any WA III program in the state. That speaks to the skill and professionalism of the programs coordinators and staff. The DSPS classified support staff are all dedicated professionals who truly care about students and their success. In short, our greatest strength is our faculty and staff who are motivated to do the best possible job for students. We set the standard for one another and we support one another to meet that standard. We also have strong support from the campus administrators, without exception, which facilitates our moving forward on decisions that can be made at the campus level. All of these factors foster a team approach to meeting students needs. V. Student Learning Outcomes DSPS developed non-instructional student service and administrative outcomes. They are attached. Also, please see page 10, Program Goals and Measurements, for SLOs and discussion of findings. We realize that, based on matriculation and other data gathered in this program review process, we may need to reconsider our SLO's, especially those in goal setting. Each instructor (Tappe, Maxwell, Rowland, Rex, Robbiano, and Fearn) has also developed instructional SLOs for their classes. All instructional and non-instructional SLOs were entered into Taskstream in June 09 and were mapped to institutional outcomes. Instructors are in the process of reviewing, updating, and gathering measurement data for 2009-10 SLOs. Instructional SLOs are attached. VI. ACTION PLAN The current budget crisis necessitates that we work diligently to preserve essential services for students. Lack of consensus in Sacramento about how to address fiscal problems does not negate students rights to participate fully and benefit equitably from the college experience. We will encourage our colleagues and our students to communicate clearly with policy makers in the district, in our local communities, and at the state level about the need to support DSPS programs. In addition, we plan to: Document success in mainstream English and Math classes of students in Learning Skills classes. Identify sources of student success grant funding. Explore pilot project in using universal design strategies with students enrolled in COA Student Success Learning Communities. Apply for all available state funds for sign language interpreters. Collaborate with Laney, Merritt, and BCC programs to advocate for streamlined procedures at the district to hire sign language interpreters. Work with the college and district to ensure that sufficient swing space is provided for DSPS services and instruction when buildings C and D are replaced. Work with the college and the district to ensure that the new C & D buildings are fully accessible to and useable by students with disabilities. Propose modification of space in L210 to improve services to students in the Learning Skills Program. (Detailed plans were already submitted as part of the library renovation proposal.) Work with college and district staff to identify and apply for grant funds to help cover salaries of instructional assistants and student note takers, and funding for operating expenses, including instructional and office supplies, copier service contract, instructional equipment. Identify reasons for under participation of Asian students, including the possibility of cultural attitude toward disability and ESL issues. We will gather data from other colleges in the state to determine if this is a statewide pattern and then determine strategies to reach out to eligible students. We will also implement recommendations of the Advisory Committee in how to do outreach to the Asian community. Identify best practices for assessment and accommodation of English Language Learners and other culturally diverse populations. Update curriculum to reflect increasing use of online instructional methods. Conduct a faculty survey to identify ways that we can improve communication. Seek out information about best practices in training other faculty on campus. Determine best practices in providing services for students with head injuries, Autism, Aspergers Syndrome. Improve skills in responding to students in crisis. Validation Team Report Unit reviewed _______________________________ Date _________ Self-Study Team Helene Maxwell, DSPS Coordinator Becky Sanchez, DSPS Counselor Lynn Rex, Learning Disability Specialist Denise Maffett, DSPS Staff Assistant Validation Team _______________________ _______________________ _______________________ _______________________ _______________________ _______________________ Summary of Findings Part A. Accuracy and Thoroughness of Self-Study/Action Plan (program strengths, areas for improvement, data collection, projection of future trends/support). Part B. Validation Team Recommendations  L. Scott Lissner, "Legal Issues Concerning All Faculty in Higher Education," in Accommodations-- or Just Good Teaching? Strategies for Teaching College Students with Disabilities, 1997.  Noel Gregg, Ph.D., Review and Evaluation Study of the California Community Colleges Learning Disabilities Eligibility Model, Final Report, November, 2009.  Mallory Angeli, Access and Equity for all Students: Meeting the Needs of Students with Disabilities, California Postsecondary Education Commission, Report 09-15, June, 2009.  Stephanie Smith Lee, Overview of the Federal Higher Education Opportunity Act Reauthorization, Think College! Brief, 2009.  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