ࡱ> c Nbjbj D؎U\؎U\\FV++d9d9d9d9d9x9x9x989D:lx9[<<(<<< > > >N[P[P[P[P[P[P[$`Cc:t[d9 > > > > >t[d9d9<<4[HHH >~d9<d9<N[H >N[HHW|nY<2D?rX:[[0[X}dtA}d$nYnY8}dd9Y > >H > > > > >t[t[H| > > >[ > > > >}d > > > > > > > > >+> *8: Complete CompTIA A+ Guide to IT Hardware and Software First Edition Copyright 2017 Pearson Education, Inc. ISBN-10: 0-7897-5645-9 ISBN-13: 978-0-7897-5645-5 Warning and Disclaimer Every effort has been made to make this book as complete and as accurate as possible, but no warranty or fitness is implied. The information provided is on an "as is" basis. The author and the publisher shall have neither liability nor responsibility to any person or entity with respect to any loss or damages arising from the information contained in this book or from the use of the CD or programs accompanying it. When reviewing corrections, always check the print number of your book. Corrections are made to printed books with each subsequent printing. First Printing: July 2016 Corrections for April 6, 2017 PgError First PrintingCorrection118Chapter 3, Key Terms, First Row, Third Term Down Reads: AGP bus stop85Should read: AGP bus85 165Chapter 4. Lab 4.6 Reads: 1. A customer is looking to upgrade to Windows 10. She has a Creative Labs Sound Blaster Z PCIe sound card installed. Is there a device driver for this card if the customer decides to upgrade? Provide the URL where you find the answer. _________________________________________________ _________________________________________________ What is the latest device driver version for a PNY NVIDIA GeForce GT610 video adapter for a Windows 7 64-bit computer? Also provide the URL where you find this information. _________________________________________________ _________________________________________________Should read: 1. A customer is looking to upgrade to Windows 10. She has a Creative Labs Sound Blaster Z PCIe sound card installed. Is there a device driver for this card if the customer decides to upgrade? Provide the URL where you find the answer. _________________________________________________ _________________________________________________ 2. What is the latest device driver version for a PNY NVIDIA GeForce GT610 video adapter for a Windows 7 64-bit computer? Also provide the URL where you find this information. _________________________________________________ _________________________________________________166Chapter 4, Lab 4.6 Reads: What are the device driver version and date for any USB Root Hub on the computer? _________________________________________________ Locate a USB Enhanced Host Controller in Device Manager. Use the Driver tab and update the driver if possible. Record your results. _________________________________________________ _________________________________________________ What is the latest Windows driver revision for a StarTech PCIe 1000Mbps fiber network card that has the part number ST1000SPEX? _________________________________________________Should read: 3. What are the device driver version and date for any USB Root Hub on the computer? _________________________________________________ 4. Locate a USB Enhanced Host Controller in Device Manager. Use the Driver tab and update the driver if possible. Record your results. _________________________________________________ _________________________________________________ 5. What is the latest Windows driver revision for a StarTech PCIe 1000Mbps fiber network card that has the part number ST1000SPEX? _________________________________________________296Chapter 7, Step 5 and 6 Reads: Step 5. Configure the BIOS/UEFI, if necessary. Step 6. Reconnect the power cord and power on the computer. If a hard drive, prepare the drive for data as described later in the chapter.Should read: Step 5. Reconnect the power cord and power on the computer. Configure the BIOS/UEFI, if necessary. Step 6. If a hard drive is being installed, prepare the drive for data as described later in the chapter.306Chapter 7, Table 7.2, First Row, Description Column, First Sentence Reads: An open source operating system developed by Sun Microsystems found in Linux-based systems. Should read: An open source file system developed by Sun Microsystems found in Linux-based systems.335Chapter 7, Key Terms, Second Row, Tenth Term Down Reads: high-level format204Should read: high-level format304821Chapter 14, Number 14, Last Line Reads: Click the OK button. Click the Close button at the bottom of the Local Area Connection Properties screen.Should read: Click the OK button. Click the OK button at the bottom of the Local Area Connection Properties screen.821Chapter 14, Number 15, Last Line Reads: Click the OK button. Click the Close button at the bottom of the Local Area Connection Properties screen.Should read: Click the OK button. Click the OK button at the bottom of the Local Area Connection Properties screen.1217Chapter 18, Lab 18.3, Step 2 Reads: 2. On the first computer, use Windows Explorer to created two subfolders within the Documents folder. Name the folders READ and WRITE.Should read: 2. On the first computer, use Windows Explorer to create two subfolders within the Documents folder. Name the folders READ and WRITE.1219Chapter 18, Lab 18.3, Step 29 Reads: 29. On the second computer, locate the changeme.txt document.Should read: 29. On the second computer, locate the changeme.txt document that is shared from the first computer.1219Chapter 18, Lab 18.3, Step 31, First Sentence Reads: 31. On the first computer, open the changeme.txt file.Should read: 31. On the first computer, open the changeme.txt file. Close the file. 1220Chapter 18, Lab 18.3, Step 39 Reads: 39. From the first computer, access the WRITE folder. [Y | N] Were the document changes made when computer two was disconnected from the network saved on the first computer?Should read: 39. From the first computer, access the WRITE folder. [Y | N] Were the document changes made when computer two was disconnected from the network saved on the first computer? One you determine the answer, close the file.1231Chapter 18, Lab 18.6, Table 18.20, Remove Last Row and add it to Table 18.21 as the last RowRow to be moved: Store passwords using If enabled, passwords are stored using reversible encryption for all reversible encryption. Used only if an users in the domain. application uses a protocol that requires knowledge of a user password for authentication purposes.1233Chapter 18, Lab 18.6, Number 16, Question Reads: [ Yes | No ] Can the Teststudent user access Even Viewer details that were enabled in the local security policy?Should read: [ Yes | No ] Can the Teststudent user access Event Viewer details that were enabled in the local security policy?1340Index, Add termTerm to add: EULA, 11631342Index, Add termTerm to add: grep, 1121 Corrections for November 18, 2016 PgErrorCorrection8Chapter 1, Third Bullet, Second Sentence Reads: For example, if you were searching for generic information on a dot matrix printer, which is sometimes called an impact printer, the search would be as follows: dot matrix or impact printer.Should read: For example, if you were searching for generic information on a dot matrix printer, which is sometimes called an impact printer, the search would be as follows: dot matrix or impact printer.66Chapter 2, Figure 2.38, Mouse and Key Board ports are reversed.Should read: Top Port Mouse Bottom Port Keyboard67Chapter 2, Table 2.5, Port Row Video, Usage Thunderbolt, Column - Common connector Reads: 20-pin DisplayPort or mini-DisplayPortShould read: 20-pin DisplayPort or mini-DisplayPort or Type-C USB connector74Chapter 2, Exercise 2.2, Number 8, Lines Under Port Picture Reads: _____ ___ Lines under Port should be: _____ ----435Chapter 9, Table 9.6, Number of Bits 16, Number of Colors Reads: 65,536 (64K)Should read: 65,536 (65K)465Chapter 10, Table 10.3, Part Carriage, DescriptionMissing End Bracket: ..print head assembly (print head that may be included with the ink cartridges(s) (see Figure 10.6)) 508Chapter 10, A+ Certification Exam TIPs, Duplicate LinesRemove Ninth Checked Item down Know the appropriate thermal printer maintenance techniques including the following: replacing paper, cleaning the heating element, and removing debris.552Chapter 11, Mobile Device Email Configuration, First Bullet Reads: Post Office Protocol version 3 (POP3): Used to retrieve email using TCP port 110Should read: Post Office Protocol version 3 (POP3): Used to retrieve email using TCP port 110; saves email to the local device.552Chapter 11, Mobile Device Email Configuration, Second Bullet Reads: Internet Message Access Protocol (IMAP): Used to retrieve email using TCP port 143Should read: Internet Message Access Protocol (IMAP): Used to retrieve email using TCP port 143; good when two or more people check the same account or a user wants email access from multiple devices.612Chapter 11, Key Terms, Second Column Reads: Internet calling.546Should read: Internet calling.540689Chapter 13, Web Browsers, Second Paragraph, Add Sentence Between Sentence Two and ThreeSentence to Add: The Tools menu option or the gear icon in new versions has configuration items that can be used for web browsing issues. For example, the Compatibility View settings menu option is used when a particular web site doesn't display properly.739Chapter 14, Table 14.6, Tool Crimper, Description Reads: Permanently attaches an RJ-45 or RJ-11 connector to cable. (Refer to Figures 14.16.)Should Read: Permanently attaches an RJ-45 or RJ-11 connector to cable. (Refer to Figure 14.16.) 872Chapter 15, BOOTREC, Explanation, Second sentence Reads: [FixBoot] repairs the hard drive boot sector if it has Should read: [/FixBoot] repairs the hard drive boot sector if it has 874Chapter 15, CIPHER, Syntax Reads: cipher [/e |/d] [/f] [/q] [/k] [/u [/n]] [path|Should read: cipher [/e] [/d] [/f] [/q] [/k] [/u] [/n] [path]897Chapter 15, Lab 15.1, Step 10, Insert Sentence at the Beginning of the stepSentence to Add: Re-access the Start button menu.905Chapter 15, Lab 15.1, Step 36, Fifth Sentence Reads: The file is sent to the Recycle Bin and no dialog message appears asking if you are sure.Replacement Sentence: A dialog message does not appear if you saved the file to a flash drive. It does appear for files saved to the hard drive.905Chapter 15, Lab 15.1, Step 37, Last Sentence Reads: Double-click this icon.Should read: Double-click the Recycle Bin icon.907Chapter 15, Lab 15.2, Step 7 Reads: 7. Right-click the Start button > Properties > Customize button.Should read: 7. Right-click the Start button > Properties > Start Menu tab > Customize button. 908Chapter 15, Lab 15.2. Step 16, First Sentence Reads: 16. Right-click the Start button > Properties > Customize button.Should read: 16. Right-click the Start button > Properties > Start Menu tab > Customize button.929Chapter 15, Lab 15.6, Remove Step 18 and Answer to Step 18 and renumber Steps and Answers starting with Step 19 through Step 48929Chapter 15, Lab 15.6 (Before Renumbering), Step 26, First Sentence Reads: Searches in Windows 10 are done through the taskbar using the Search the web and Windows icon.Should read: Searches in Windows 10 are done through the taskbar using the Search the web and Windows textbox.931Chapter 15, Lab 15.6 (Before renumbering), Step 41, First Sentence Reads: Select the New desktop option from the bottom of the Task View window.Should read: Select the New desktop option from the bottom of the Task View desktop.954Chapter 15, Lab 15.12, Step 4, Last Sentence Reads: Note that if you accidentally click somewhere else and *.txt is not highlighter; simply erase all that and type Quote 1.Should read: Note that if you accidentally click somewhere else and *.txt is not highlighter, simply erase all that and type Quote 1. 961Chapter 15, Lab 15.13, Step 20, Second Sentence Reads: Notice how the address bar changes to This PC -> X: (name and drive letter of the flash drive -> Learning quotes.Should read: Notice how the address bar changes to This PC > X: (name and drive letter of the flash drive > Learning quotes.967Chapter 15, Lab 15.15, Step 16, Question, Second Sentence Reads: If not, press the 5 key to refresh the window or select the Refresh option from the View menu (XP).Should read: If not, press the F5 key to refresh the window or select the Refresh option from the View menu.967Chapter 15, Lab 15.15, Step 21 Reads: Put the folder options back to the original setting (see Step 13).Should read: Put the folder options back to the original setting (see Step 15).976Chapter 15, Lab 15.18, Step 16, Last Sentence Reads: The drive letter for the flash drive could precede the backslash (\) before the source and the destination part of the command and it would work just as well (copy X:\class\attrib.exe X:\class\ subfolder1).Should read: The drive letter for the flash drive could precede the backslash (\) before the source and the destination part of the command and it would work just as well (copy X:\class\attrib.exe X:\class\subfolder2)977Chapter 15, Lab 15.18, Step 21, Second to Last Sentence Reads: Under the Subfolder1 directory is the file flast1-1.txt.Should read: Under the Subfolder2 directory are the files flast1-1.txt and attrib.exe.978Chapter 15, Lab 15.18, Step 21c, Third Paragraph, First Sentence Reads: Have another student verify that three files are created in the three subdirectories.Should read: Have another student verify that a file is copied into each of the three subdirectories.983Chapter 15, Lab 15.19, Step 26, Question Reads: What command did you use to perform Step 15?Should read: What command did you use to perform this step?985Chapter 15, Lab 15.20, Step 4, Add Second Sentence Sentence to add: In Windows 10, search for command prompt, in the resulting list right-click or tap and briefly hold on the words Command Prompt > select Run as administrator > Yes.1063Chapter 16, Key Terms, First Column, Remove key termKey Term to Remove: device drive..10181065Chapter 16, Exercise 16.1, Tools Reads: g. System ProtectionShould read: g. System Properties1065Chapter 16, Exercise 16.1, Number 7 Reads: Configure a specific number of processes the computer uses to boot the computer.Should read: Configure a specific number of processors the computer uses to boot the computer.1074Chapter 16, Lab 16.4, Step 20, Question Reads: What keystroke(s) enable you to direct input to the VM?Should read: What keystroke(s) enables you to direct input to the VM?1120Chapter 17, Header Reads: vBoot CampShould read: Boot Camp1121Chapter 17, Third Paragraph, Sixth Line Down Reads: pwd identifies the current working path you are in.Should read: (indent the line pwd identifies the current working path you are in.1138Chapter 17, First Full Paragraph, First Sentence Reads: If you have problems booting into your Linux system, there is a change that the bootloader has been overwritten or corrupted.Should read: If you have problems booting into your Linux system, there is a chance that the bootloader has been overwritten or corrupted.1140Chapter 17, Key Terms Reads: cd1122 chmod.1120 chown..1120 grep1120 man1120 nano..1120 pwd.1122 rm.1120 sudo1120Should read: cd1120 chmod.1121 chown..1121 grep1121 man1121 nano..1121 pwd.1120 rm.1121 sudo11211190Chapter 18, Second Paragraph Under Figure 18.30, Last Sentence Reads: The second firewall also connects to the internal corporate network (see Figure 18.31), so the setup looks like this: Internet | Firewall | DMZ | Firewall | Internal corporate networkShould read: The second firewall also connects to the internal corporate network (see Figure 18.31), so the setup looks like this: Internet | Firewall | DMZ | Firewall | Internal corporate network.1197Chapter 18, First Paragraph under Figure 18.37, Second Sentence Reads: Notice in Figure 18.48 there is a drop-down menu for selecting WEP as an encryption type.Should read: Notice in Figure 18.37 there is a drop-down menu for selecting WEP as an encryption type.1340Index, Add Word under EWord to Add and Page Location: EULA, 11631342Index, Add Word under G Word to Add and Page Location: grep, 1121 Corrections for July 15, 2016 PgErrorCorrection916Chapter 15, Network, Number 30, Which option would you use to join a corporate domain? Remove SentenceSentence to remove: Select the Join button to add the device to the domain. 932Chapter 15, Fourth Sentence (splitting the sentence placing the word All on the next line) Reads: [Only the desktop I am using l All desktops]Should read: [Only the desktop I am using l All desktops] 985Chapter 15, Lab 15.20, Question 4, Add Sentence after the word Yes and remove the two blank lines. Sentence to add: In Windows 10, search for command prompt, in the resulting list right-click or tap and briefly hold on the words Command Prompt>select Run as administrator> Yes.1065Chapter 16, Exercises, Exercise 16.1, Tools Column Reads: g. System Protection Should read: g. System Properties1222Chapter 18, Lab 18.4, Number 6, Table, Private profile to guest or Public profile All words should be in blue print with the exception of the two: Guest or Public profile All Networks profile1222Chapter 18, Lab 18.4, Number 6, Table, Private profile, Ninth and Twelfth row down Reads: Guest or Public profile All Networks profileShould be black and in bold: Guest or Public profile All Networks profile This errata sheet is intended to provide updated technical information. Spelling and grammar misprints are updated during the reprint process, but are not listed on this errata sheet.     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