ࡱ> ;?: bjbjo>o> 0 T T ...8fz$./T(i/k/k/k/k/k/k/$>24^/@//,,,i/,i/,,*-.Nø j-JU//0/-JN5vdN5-.-.XN5.,//R/N5 :  Without Prejudice June 30, 2013 Ms. Salaheldin Elotol Al yousifi building Al Majaz Sharjah, UAE Dear Mr. Elotol We are writing to you in reference to theshipment sentfrom Salaheldin Elotol, UAE to De Anza College, Cupertino, USAwith the tracking number 801582116298 dated June 26, 2013. This shipmenttravelled as per schedule from Dubai on the same day. Unfortunately French customs stopped it in transit for inspection and was released on June 27, 2013 evening. We regret the delivery was delayed due to the above reason. However the shipment is in transit to final destination for delivery. We invite you to refer to our Carriage Terms and Conditions (printed at the back of the Air Waybill and  HYPERLINK "http://www.fedex.com/ae/services/terms/" http://www.fedex.com/ae/services/terms/. We have made necessary arrangements to credit your account for the transportation charges that were billed to your account. FedExs primary goal is to handle every shipment with the utmost care and in a swift manner to attain 100 percent quality. We remain at your disposal for any further assistance and or clarification you may require. Sincerely, Danny Lobo Manager Regional Customer Service MEIA     ___________________________________________________________________________________ Job Aid for DXBRC Topic: SHIPMENT DELAY LETTER LEGALLY APPROVED ____________________________________________________________________________________   Controlled document. Contents subject to change. Printed and other static representation of this document are classified for reference only. 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