ذدà،±ل>‏ے <>‏ےےے;ےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےےى¥ء%` ً؟abjbj•ظ•ظ ."÷³÷³aےےےےےے¤àààààààôœ œ œ œ ° ôلŒذ ذ ذ ذ ذ ذ ذ ذ `bbbbbb$mhصd†àذ ذ ذ ذ ذ †ààذ ذ ›ذ àذ àذ `ذ `ھ}؟ààًذ ؤ &Vع[ةœ و "<<$±0لN¢9 ذ9 $ً9 àًLذ ذ ذ ذ ذ ذ ذ ††ط .ذ ذ ذ لذ ذ ذ ذ ôôô„x $ôôôx ôôôààààààےےےےSample Job Description CASEWORKER OFFICE of CONGRESSMAN SUMMARY: The Field Representative/Caseworker monitors and updates the Congressman and District Director on district and local issues. This position acts as a liaison to federal, district, and local agencies for the Congressman and constituents and answers casework correspondence and verbal communications with constituents. ESSENTIAL JOB FUNCTIONS: Acts as the representative for the Congressman within his or her area of responsibility including answering casework correspondence, meeting with constituents, verbal communications with constituents, and serving as a liaison with federal, district, and local agencies; Informs the Congressman and the District Director of all happenings in his or her assigned issue areas by screening district media sources and interacting with constituents; Handles casework assignments; Acts as a liaison to local, state and federal officials and other persons or groups to form effective relationships for the Congressman; Assesses casework for problems requiring legislative action and makes recommendations to the District Director and Chief of Staff/Administrative Assistant. Monitors scheduled district meetings for the Congressman with constituents; Screens and refers cases, when appropriate, to other district offices; Trains and supervises Staff Assistants, including interns, to handle office matters such as logging incoming and outgoing correspondence, handling visitors, telephone calls, and computer operations; Logs in all incoming and outgoing mail and incoming telephone calls relating to casework; Prepares periodic reports for the District Director on pending cases and district activities in his or her assigned issue areas; Continually screens active cases and acts as liaison with constituents to ensure that their cases are handled in a responsive manner; Maintains up-to-date files on all cases and categories of information of importance to the office; Meets attendance requirements as established by the office; Maintains a good working relationship with the Congressman, staff, and constituents; Accepts performance-based criticism and direction; Works well under pressure and handles stress; Works a flexible schedule including long hours, nights and weekends; and Performs other duties as assigned. EDUCATION (OR EQUIVALENT EXPERIENCE): At least ____ years of experience; strong academic credentials. Alternatively, ___ years of related experience or training in legislation or equivalent experience. SKILLS AND KNOWLEDGE REQUIRED: Strong oral and written communication skills; Thorough knowledge of legislative process and of House organization and procedures; Thorough knowledge of local, state and federal agencies and departments; Knowledge of all issues and events in the district in which the Congressman is involved; Professional telephone manner; Temperament to communicate with a variety of personalities in a tactful, pleasant, and professional manner. Ability to perform the essential job functions above; Ability to work cooperatively and courteously with others; Temperament to communicate with a variety of personalities in a tactful, pleasant, and professional manner; Thoroughness and careful attention to detail; Ability to exercise discretion and independent judgment in fulfillment of casework responsibilities; Knowledge of office policies, practices, and procedures; Knowledge of office computer applications; and Proficiency in word processing. WORKING CONDITIONS: Work is mainly performed in an office environment. 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