ࡱ>   @ !bjbjFF ,,Y DP DX P A*p N(vvvUsd4‹‹‹‹‹‹$kR }@U}} vveee} v ve}ee&0b kvd p3 `lfds0A0gTcckP P c k  )e P P DvP P  Pennsylvania Department of Public Welfare  Office of Information Systems WebCM Batch Operations Manual Version 1.0 December 8, 2006 Table of Contents  TOC \o "1-4" \h \z \u  HYPERLINK \l "_Toc153950033" Preface  PAGEREF _Toc153950033 \h 4  HYPERLINK \l "_Toc153950034" Methodology  PAGEREF _Toc153950034 \h 4  HYPERLINK \l "_Toc153950035" Purpose  PAGEREF _Toc153950035 \h 4  HYPERLINK \l "_Toc153950036" Overview  PAGEREF _Toc153950036 \h 5  HYPERLINK \l "_Toc153950037" Application Business Process  PAGEREF _Toc153950037 \h 5  HYPERLINK \l "_Toc153950038" Functionality of Processes  PAGEREF _Toc153950038 \h 6  HYPERLINK \l "_Toc153950039" NOTDEMI Request Notice IDS and CIS Demographics Process  PAGEREF _Toc153950039 \h 6  HYPERLINK \l "_Toc153950040" NOTDEMO Load Notice IDs and CIS Demographic Data Process  PAGEREF _Toc153950040 \h 6  HYPERLINK \l "_Toc153950041" GENAPPT Generate Appointment Data Files Process  PAGEREF _Toc153950041 \h 6  HYPERLINK \l "_Toc153950042" GENPCKT Generate Packet Data Files Process  PAGEREF _Toc153950042 \h 6  HYPERLINK \l "_Toc153950043" SNDAPPT Send Appointment Data Files Process  PAGEREF _Toc153950043 \h 7  HYPERLINK \l "_Toc153950044" SNDPCKT Send Packet Data Files Process  PAGEREF _Toc153950044 \h 7  HYPERLINK \l "_Toc153950045" CHKAPPT Check Data Files Process  PAGEREF _Toc153950045 \h 7  HYPERLINK \l "_Toc153950046" CHKPCKT Check Data Files Process  PAGEREF _Toc153950046 \h 7  HYPERLINK \l "_Toc153950047" CONCATA Concatenate Appointment Data File Process  PAGEREF _Toc153950047 \h 7  HYPERLINK \l "_Toc153950048" CONCATP Concatenate Packet Data File Process  PAGEREF _Toc153950048 \h 8  HYPERLINK \l "_Toc153950049" SNDPSSA Send Appointment Data File Process  PAGEREF _Toc153950049 \h 8  HYPERLINK \l "_Toc153950050" SNDPSSP Send Packet Data File Process  PAGEREF _Toc153950050 \h 8  HYPERLINK \l "_Toc153950051" NOTARCH Notice Archiving Process  PAGEREF _Toc153950051 \h 8  HYPERLINK \l "_Toc153950052" CRTCMTS Create Case Comment Process  PAGEREF _Toc153950052 \h 9  HYPERLINK \l "_Toc153950053" PKTPURG Packet Purge Process  PAGEREF _Toc153950053 \h 9  HYPERLINK \l "_Toc153950054" SESPURG Session Purge Process  PAGEREF _Toc153950054 \h 9  HYPERLINK \l "_Toc153950055" GENADDR Generate Address Data Files Process  PAGEREF _Toc153950055 \h 10  HYPERLINK \l "_Toc153950056" SNDADDR Send Address Files Process  PAGEREF _Toc153950056 \h 10  HYPERLINK \l "_Toc153950057" REFSYNC Reference Table Synchronization Process  PAGEREF _Toc153950057 \h 10  HYPERLINK \l "_Toc153950058" Command Line Parameters for WebCM Executable  PAGEREF _Toc153950058 \h 11  HYPERLINK \l "_Toc153950059" .BAT Executables  PAGEREF _Toc153950059 \h 15  HYPERLINK \l "_Toc153950060" Batch Schedule Requirements  PAGEREF _Toc153950060 \h 17  HYPERLINK \l "_Toc153950061" Batch Dependency  PAGEREF _Toc153950061 \h 23  HYPERLINK \l "_Toc153950062" Directory Structure for Batch files  PAGEREF _Toc153950062 \h 24  HYPERLINK \l "_Toc153950063" Input:  PAGEREF _Toc153950063 \h 24  HYPERLINK \l "_Toc153950064" File location on FTP server:  PAGEREF _Toc153950064 \h 24  HYPERLINK \l "_Toc153950065" Output:  PAGEREF _Toc153950065 \h 24  HYPERLINK \l "_Toc153950066" File location on FTP server:  PAGEREF _Toc153950066 \h 24  HYPERLINK \l "_Toc153950067" File location on Application server:  PAGEREF _Toc153950067 \h 24  HYPERLINK \l "_Toc153950068" Configuration Files (app.config files):  PAGEREF _Toc153950068 \h 24  HYPERLINK \l "_Toc153950069" Run Files:  PAGEREF _Toc153950069 \h 24  HYPERLINK \l "_Toc153950070" Job Files for Application server:  PAGEREF _Toc153950070 \h 24  HYPERLINK \l "_Toc153950071" Executable Files & Libraries for Application server:  PAGEREF _Toc153950071 \h 24  HYPERLINK \l "_Toc153950072" Logging Output:  PAGEREF _Toc153950072 \h 25  HYPERLINK \l "_Toc153950073" Log File location on Application server:  PAGEREF _Toc153950073 \h 25  HYPERLINK \l "_Toc153950074" Workspace/Temp Folder:  PAGEREF _Toc153950074 \h 25  HYPERLINK \l "_Toc153950075" Log File location on Application server:  PAGEREF _Toc153950075 \h 25  HYPERLINK \l "_Toc153950076" Log Files  PAGEREF _Toc153950076 \h 26  HYPERLINK \l "_Toc153950077" Log Files Naming Convention for OpCon/XPS  PAGEREF _Toc153950077 \h 26  HYPERLINK \l "_Toc153950078" Log File Structure and Acceptable Return Code(s) for OpCon/XPS  PAGEREF _Toc153950078 \h 26  HYPERLINK \l "_Toc153950079" Log Files Naming Convention for Application Specific Logging  PAGEREF _Toc153950079 \h 26  HYPERLINK \l "_Toc153950080" APPENDIX A Control File (CF)  PAGEREF _Toc153950080 \h 27  HYPERLINK \l "_Toc153950081" Escalation Procedures  PAGEREF _Toc153950081 \h 29  HYPERLINK \l "_Toc153950082" Batch Failures  PAGEREF _Toc153950082 \h 29  HYPERLINK \l "_Toc153950083" Notification Contacts  PAGEREF _Toc153950083 \h 31  Introduction This document has been prepared after discussions between Deloitte and the Office of Information Systems pertaining to batch monitoring and notification. Purpose The purpose of this manual is to provide the necessary information about the WebCM batch processes in order to facilitate proper monitoring, scheduling, and notification procedures. This document is structured to give a step-by-step overview of batch operations. The reader can either peruse the whole document top-down or focus on key subsections of interest. This document should be used as reference information to assist Department of Public Welfare (DPW) Batch Operations to have detailed information on an applications batch strategy and approach in order to better facilitate and support Batch Operations. Changes to this document will be made in order to reflect any modifications or additions to WebCM batch architecture, processes, or requirements. Overview Application Business Process Web Case Management (WebCM) is a web-enabled application that is designed to facilitate case management for County Assistance Office (CAO) workers across Pennsylvania. WebCM allows workers to view benefit summary information about clients, as well as to process benefit renewals. The renewal functionality allows the worker to: Search for cases due for renewal by either caseload or unit, Generate renewal packets and schedule appointments, Suggest and select the type of mandatory and optional forms within a given packet, and View appointments for a specific day, week, or month by worker id. Functionality of Processes NOTDEMI Request Notice IDS and CIS Demographics Process The purpose of this process is to perform the following tasks: Request demographic data from CIS for packets that were processed using the quick process method For the packets with future processing date, check to see if at least one benefit category (thats being renewed) is still open. Acquire separate client notice IDs for PA10SFSP and PA253R for each packet. This is a background process and does not require any user intervention. NOTDEMO Load Notice IDs and CIS Demographic Data Process The purpose of this process is to perform the following tasks: Load the demographic data returned from CCN24D into eCIS database For the packets with future processing date, update Packet Status field to indicate that no benefit is still open so that the packet will not be picked up for printing Write client notice IDs for PA10SFSP and PA253R for each packet to eCIS database. This is a background process and does not require any user intervention. GENAPPT Generate Appointment Data Files Process The purpose of this process is to generate the form data files (.DAT files) that are required for Adobe Output Server. This process is used to generate the data files for re-generated appointment letters. Appropriate error handling will update the status of the packet if errors are encountered. This is a background process and does not require any user intervention. GENPCKT Generate Packet Data Files Process The purpose of this process is to generate the form data files (.DAT files) that are required for Adobe Output Server. Each form in a packet must have a data file generated and sent to Adobe Output Server. This process is used to generate the data files for packets. Appropriate error handling will update the status of the packet if errors are encountered. This is a background process and does not require any user intervention. SNDAPPT Send Appointment Data Files Process The purpose of this process is to send the Adobe Output Server data files generated by GENDATA to the appropriate folder on the Adobe Document Server. It consists of DOS commands in a .BAT file that perform the copy process. Currently, this process is responsible for sending data files for appointment letters. This is a background process and does not require any user intervention. SNDPCKT Send Packet Data Files Process The purpose of this process is to send the Adobe Output Server data files generated by GENPCKT to the appropriate folder on the Adobe Document Server. It consists of DOS commands in a .BAT file that perform the copy process. Currently, this process is responsible for sending data files for packets. This is a background process and does not require any user intervention. CHKAPPT Check Data Files Process After the Adobe Output Server data files have been generated by the GENAPPT process, the CHKAPPT process will look to see if any errors were encountered. This is accomplished by viewing the error folder and logs that reside on the Adobe Output Server. If an error is discovered, then the packet is updated to the appropriate status, otherwise, the packets are updated to a successful status. This process checks for errors for the appointment letter re-generation process. This is a background process and does not require any user intervention. CHKPCKT Check Data Files Process After the Adobe Output Server data files have been generated by the GENPCKT process, the CHKPCKT process will look to see if any errors were encountered. This is accomplished by viewing the error folder and logs that reside on the Adobe Output Server. If an error is discovered, then the packet is updated to the appropriate status, otherwise, the packets are updated to a successful status. This process checks for errors for the packet printing process. This is a background process and does not require any user intervention. CONCATA Concatenate Appointment Data File Process This process is responsible for merging the individual temporary post script files that are generated by adobe output server into one big post script file based on the packet merge limit specified in the configuration. This process merges the temporary postscripts for appointment letters. This is a background process and does not require any user intervention. CONCATP Concatenate Packet Data File Process This process is responsible for merging the individual temporary post script files that are generated by adobe output server into three post script files based on packet merge sizes specified in the configuration. This process merges the temporary postscripts for packets. This is a background process and does not require any user intervention. SNDPSSA Send Appointment Data File Process This process sends the merged postscript file generated by CONCATA process to the duplex printer using LPR commands. It consists of DOS commands in a .BAT file that perform the copy process. This is a background process and does not require any user intervention. SNDPSSP Send Packet Data File Process This process sends the merged postscript files generated by CONCATP process to the duplex printer using LPR commands. It consists of DOS commands in a .BAT file that perform the copy process. This is a background process and does not require any user intervention. NOTARCH Notice Archiving Process The purpose of this process is to pick up the renewal packets that have been successfully sent to the Xerox printer and then archive the required forms. Currently, the PA-253R and PA-10SFSP are the only forms that must be archived. After the appropriate packets have been identified, a .CNA file is generated that contains the necessary data from the PA-253R and PA-10SFSP. A .CNA file is generated with all the archived forms data of the packets and then sends this information to the notice archive system. Appropriate error handling will update the status of the packet if errors are encountered. This is a background process and does not require any user intervention. CRTCMTS Create Case Comment Process This process will create a basic case comment for all the packets those are sent to the printer, regenerated packets, or regenerated appointment letters. This process will pick up all the county/record numbers from T_PACKET table with CDE_CMT_CASE in PP (Packet Printed), PR (Packet Regenerated) or AR (Appointment letter Regenerated) statuses and invoke the Case Narrative Interface (CNInterface) to create the comment. Once the comment is created the CDE_CMT_CASE will be updated to CC (Comment Created). This is a background process and does not require any user intervention. PKTPURG Packet Purge Process The purpose of this process is to purge old packet data out of the WebCM tables (in the CISAP schema). Once the packet has been in a Mailed-Notices Archived status for 90 days, the following tables are purged: T_PACKET_ADR T_PACKET_MTRL T_APPT T_APPT_HIST T_RNWL_DTLS T_PACKET T_PACKET_STATUS_AUDIT_HIST This is a background process and does not require any user intervention. SESPURG Session Purge Process The purpose of this process is to purge old session data out of the WebCM tables (in the CISAP schema). This purge process occurs daily for session data that is older than one day. The following tables are purged during this process: T_PACKET_ADR_STG T_PACKET_MTRL_STG T_APPT_STG T_RNWL_DTLS_STG T_PACKET_STG This is a background process and does not require any user intervention. GENADDR Generate Address Data Files Process This process generates the CAO addresses file (.RET) and client addresses file (.ADD). The CAO addresses file is used to print the return address on the envelope by the inserter machine based on the county/district code of a packet. The client addresses file is used to print the mailing address of a packet based on the Packet Id. This is a background process and does not require any user intervention. SNDADDR Send Address Files Process This process sends both CAO address file and the client address file to the inserter server. It consists of DOS commands in a .BAT file that perform the copy process. This is a background process and does not require any user intervention. REFSYNC Reference Table Synchronization Process This process will synchronize the data received from mainframe into eCIS database tables for a specified reference table. This process runs daily to synchronize CAO address information. This process removes all the existing data for the given reference table and imports the latest data received from mainframe. This is a background process and does not require any user intervention. Command Line Parameters for WebCM Executable There is only once batch executable for WebCM: WebCMBatch.exe. The different batch processes listed above are executed by feeding this executable the appropriate job code. The following table lists the different job codes and their corresponding process: Process Tags (follow J switch)SwitchesNOTDEMINone -F filename Indicates that the NOTDEMI job should use the given input file for retrieving demographic/archive data. -D Date Indicates that the NOTDEMI job should retrieve the records for processing until the specified date.NOTDEMONone -F filename Indicates that the NOTDEMO job should use the given input file for retrieving demographic/archive data.GENAPPTT Indicates the type of data files that should be generated. This switch must be followed by on the these keywords: DAT Adobe data files CNT Notice archive files BOTH Both Adobe data files and notice archive files -F filename (optional) Indicates that the GENAPPT job should use the given input file for generating data files. -D Date (optional) Indicates that the GENAPPT job should retrieve the records for processing until the specified date.GENPCKTT Indicates the type of data files that should be generated. This switch must be followed by on the these keywords: DAT Adobe data files CNT Notice archive files BOTH Both Adobe data files and notice archive files -F filename (optional) Indicates that the GENPCKT job should use the given input file for generating data files. -D Date (optional) Indicates that the GENPCKT job should retrieve the records for processing until the specified date.CHKAPPTNone -F filename (optional) Indicates that the job should use the given input file for processing.CHKPCKTNone -F filename (optional) Indicates that the job should use the given input file for processing.CONCATANoneCONCATPNoneNOTARCHNone -F filename (optional) Indicates that the NOTARCH job should use the given input file for sending to the Notice Archive system.CRTCMTSNonePKTPURGNoneSESPURGNoneGENADDRT Indicates the type of data files that should be generated. This switch must be followed by on the these keywords: DAT Adobe data files CNT Notice archive files BOTH Both Adobe data files and notice archive files REFSYNC-R RefTableName Indicates that the job should sync the given reference table from mainframe. -F filename (optional) Indicates that the job should sync the given reference table from the given file.Using the table above as an example, the valid commands for all the processes are as follows: WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J NOTDEMI WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J NOTDEMI -F C:\Test.txt WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J NOTDEMI -D 03-25-2005 WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J NOTDEMO WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J NOTDEMO -F Test.txt WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J REFSYNC -R R00512 WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J REFSYNC -R R00512 -F Test.txt WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J GENADDR -T BOTH WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J GENADDR -T ADR WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J GENADDR -T RET WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J GENAPPT -T BOTH WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J GENAPPT -T TPS WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J GENAPPT -T PDF WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J GENAPPT -T BOTH -F C:\Test.txt WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J GENAPPT -T TPS -F C:\Test.txt WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J GENAPPT -T PDF -F C:\Test.txt WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J GENAPPT -T BOTH -D 03-25-2005 WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J GENAPPT -T TPS -D 03-25-2005 WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J GENAPPT -T PDF -D 03-25-2005 WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J GENPCKT -T BOTH WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J GENPCKT -T TPS WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J GENPCKT -T PDF WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J GENPCKT -T BOTH -F C:\Test.txt WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J GENPCKT -T TPS -F C:\Test.txt WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J GENPCKT -T PDF -F C:\Test.txt WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J GENPCKT -T BOTH -D 03-25-2005 WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J GENPCKT -T TPS -D 03-25-2005 WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J GENPCKT -T PDF -D 03-25-2005 WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J CHKAPPT WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J CHKAPPT -F C:\Test.txt WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J CHKPCKT WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J CHKPCKT -F C:\Test.txt WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J CONCATA WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J CONCATP WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J NOTARCP WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J NOTARCP -F C:\Test.txt WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J NOTARCP -D 03-25-2005 WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J NOTARCH WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J NOTARCH -F C:\Test.txt WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J PKTPURG WebCMBatch.exe -E C:\MCI.NET\D-Development\Application\Batch\DEV -J SESPURG .BAT Executables The following table lists the different .BAT files that are needed for the WebCM module. These .BAT files internally call the WebCMBatch executable with the appropriate switches. .BAT FileInternal processNOTDEMI.BATExecutes: WebCMBatch.exe -J NOTDEMINOTDEMO.BATExecutes: WebCMBatch.exe -J NOTDEMOGENAPPT.BATExecutes: WebCMBatch.exe -J GENAPPT -T BOTHGENPCKT.BATExecutes: WebCMBatch.exe -J GENPCKT -T BOTHSNDAPPT.BATCopies files from: D:\Apps\MCI\Application\Batch\prod\data\Packet Data\ to \\pwishbgutl24\Adobe\Cenral\Server\Data\SNDPCKT.BATCopies files from: D:\Apps\MCI\Application\Batch\prod\data\Appt Data\ to \\pwishbgutl24\Adobe\Cenral\Server\Data\CHKAPPT.BATExecutes: WebCMBatch.exe -J CHKAPPTCHKPCKT.BATExecutes: WebCMBatch.exe J CHKPCKTCONCATA.BATExecutes: WebCMBatch.exe -J CONCATACONCATP.BATExecutes: WebCMBatch.exe -J CONCATPSNDPSSA.BATCopy the post script file form source path to the specified printer path.SNDPSSP.BATCopy the post script file form source path to the specified printer path.NOTARCH.BATExecutes: WebCMBatch.exe -J NOTARCHCRTCMTS.BATExecutes: WebCMBatch.exe -J CRTCMTSPKTPURG.BATExecutes: WebCMBatch.exe -J PKTPURGSESPURG.BATExecutes: WebCMBatch.exe -J SESPURGGENADDR.BATExecutes: WebCMBatch.exe -J GENADDRSNDADDR.BATCopy the address files to the inserter.REFSYNC.BATExecutes: WebCMBatch.exe -J REFSYNC -R R00512 The following environment identification code is used to make the .BAT files environment independent: @Echo Off set servertoken=%computername% if not %1.. == .. set servertoken=%1 if /i %datadrive%.. == .. set datadrive=d: set application=hcsis set data_source=cmp_devl if /i %servertoken%.. == pwishbgint03.. set data_source=cmp_intg if /i %servertoken%.. == pwishbgsat01.. set data_source=cmp_sat if /i %servertoken%.. == pwishbgstg10.. set data_source=cmp_tfp if /i %servertoken%.. == pwishbgiis32.. set data_source=cmp_prod set envtoken=devl if /i %servertoken%.. == pwishbgint03.. set envtoken=intg if /i %servertoken%.. == pwishbgsat01.. set envtoken=sat if /i %servertoken%.. == pwishbgstg10.. set envtoken=tfp if /i %servertoken%.. == pwishbgiis32.. set envtoken=prod set binlib=%datadrive%\apps\%application%\application\batch\%envtoken%\joblib set batchlib=\\%servertoken%\apps\%application%\application\batch\%envtoken% set servertoken set batchlib set binlib set data_source The .BAT files also return the appropriate (%ERRORLEVEL%) to the OpCon scheduler (which is also written to the ECOF file). Batch Schedule Requirements Job IdDescriptionPre-eventPost-eventFrequencyStart TimeRun DaysExpected Run Time (minutes)Input FileOutput FileEscalation ProcessContact PersonNOTDEMIRequest CIS demographic data & notice IDs.NoneCCN24DDaily06:00 PMM-F15 minutesPacket ID/Case Record Numbers Flat FileTier 1 Monitor batch daily. Failure will not impact online processing. Subsequent batch execution cannot occur.Matt Schnure mschnure@deloiite.comNOTDEMOUpdate CM database with case details and Notice IDCCN24D (MF batch)GENPCKT GENAPPTDailyNAM-F15 minutesCase details, Notice IDs Flat FileNoneTier 1 Monitor batch daily. Failure will not impact online processing. Subsequent batch execution cannot occur.Matt Schnure mschnure@deloiite.comGENAPPTGenerates appointment data files.NOTDEMOSNDAPPTDailyNAM-F30 minutesOptionalLog Files DAT FilesTier 4 Monitor batch daily. Failure will not impact online processing. Subsequent batch execution can occur.Matt Schnure mschnure@deloiite.comGENPCKTGenerates packet data files.NOTDEMOSNDPCKTDailyNAM-F60 minutesOptionalLog Files DAT FilesTier 1 Monitor batch daily. Failure will not impact online processing. Subsequent batch execution cannot occur.Matt Schnure mschnure@deloiite.comSNDAPPTSends appointment data files.GENAPPTCHKAPPTDailyNA M-F15 minutesNoneLog FilesTier 4 Monitor batch daily. Failure will not impact online processing. Subsequent batch execution can occur.Matt Schnure mschnure@deloiite.comSNDPCKTSends packet data files.GENPCKTCHKPCKTDailyNA M-F15 minutesNoneLog FilesTier 1 Monitor batch daily. Failure will not impact online processing. Subsequent batch execution cannot occur.Matt Schnure mschnure@deloiite.comCHKAPPTChecks Output Server for appointment errors.SNDAPPTCONCATADailyNAM-F30 minutesNoneLog FileTier 4 Monitor batch daily. Failure will not impact online processing. Subsequent batch execution can occur.Matt Schnure mschnure@deloiite.comCHKPCKTChecks Output Server for packet errors.SNDPCKTCONCATPDailyNAM-F60 minutesNoneLog FileTier 1 Monitor batch daily. Failure will not impact online processing. Subsequent batch execution cannot occur.Matt Schnure mschnure@deloiite.comCONCATAConcatenate Appointment Data FilesCHKAPPTSNDPSSADailyNAM-F15 minutesNoneLog FileTier 4 Monitor batch daily. Failure will not impact online processing. Subsequent batch execution can occur.Matt Schnure mschnure@deloiite.comCONCATP Concatenate Packet Data FileCHKPCKTSNDPSSPDailyNAM-F30 minutesNoneLog FileTier 1 Monitor batch daily. Failure will not impact online processing. Subsequent batch execution cannot occur.Matt Schnure mschnure@deloiite.comSNDPSSASend Appointment Data File for printingCONCATANOTARCHDailyNAM-F15 minutesNoneLog FileTier 4 Monitor batch daily. Failure will not impact online processing. Subsequent batch execution can occur.Matt Schnure mschnure@deloiite.comSNDPSSPSend Packet Data File for printingCONCATPNOTARCHDailyNAM-F30 minutesNoneLog FileTier 1 Monitor batch daily. Failure will not impact online processing. Subsequent batch execution cannot occur.Matt Schnure mschnure@deloiite.comNOTARCHSend Archive forms file to CAN system.CONCATA CONCATPCRTCMTSDailyNAM-F15 minutesNoneLog FileTier 4 Monitor batch daily. Failure will not impact online processing. Subsequent batch execution can occur.Matt Schnure mschnure@deloiite.comCRTCMTSCreate Case CommentsNOTARCHNoneDailyNAM-F15 minutesNoneLog FileTier 4 Monitor batch daily. Failure will not impact online processing. Subsequent batch execution can occur.Matt Schnure mschnure@deloiite.comPKTPURGPurges old packet data.NoneNoneDaily2:00 AMM-F15 minutesNoneLog FileTier 4 Monitor batch daily. Failure will not impact online processing. Subsequent batch execution can occur.Matt Schnure mschnure@deloiite.comSESPURGPurges old session data.NoneNoneDaily1:00 AMM-F15 minutesNoneLog FileTier 4 Monitor batch daily. Failure will not impact online processing. Subsequent batch execution can occur.Matt Schnure mschnure@deloiite.comGENADDRGenerate Address Data FilesNoneSNDADDRDailyNAM-F15 minutesNoneLog FileTier 1 Monitor batch daily. Failure will not impact online processing. Subsequent batch execution cannot occur.Matt Schnure mschnure@deloiite.comSNDADDRSend Address Files to inserterGENADDRNoneDailyNAM-F15 minutesNoneLog FileTier 1 Monitor batch daily. Failure will not impact online processing. Subsequent batch execution cannot occur.Matt Schnure mschnure@deloiite.comREFSYNCReference Table SynchronizationNoneNoneDailyNAM-F15 minutesNoneLog FileTier 4 Monitor batch daily. Failure will not impact online processing. Subsequent batch execution can occur.Matt Schnure mschnure@deloiite.comTRACEFILECOPYCopies Trace filesNoneNoneDaily12:01 AMM-F15 MinutesNoneLog FileTier 4 Monitor batch daily. Failure will not impact online processing. Subsequent batch execution can occur. Batch Dependencies Job IDDescriptionPre-eventPost-eventNOTDEMIRequest CIS demographic data & notice IDs.NoneCCN24DCCN24DMainframe batch :Get Case details, Notice ID and update client notice history tablesNOTDEMI NOTDEMONOTDEMOUpdate CM database with case details and Notice IDCCN24DGENPCKT GENAPPTGENAPPTGenerates appointment data files.NOTDEMOSNDAPPTGENPCKTGenerates packet data files. NOTDEMOSNDPCKTSNDAPPTSends appointment data files.GENAPPTCHKAPPTSNDPCKTSends packet data files.GENPCKTCHKPCKTCHKAPPTChecks Output Server for appointment errors.SNDAPPTCONCATACHKPCKTChecks Output Server for packet errors.SNDPCKTCONCATPCONCATAConcatenate Appointment Data FilesCHKAPPTSNDPSSACONCATP Concatenate Packet Data FileCHKPCKTSNDPSSPSNDPSSASend Appointment Data File for printingCONCATANOTARCHSNDPSSPSend Packet Data File for printingCONCATPNOTARCHNOTARCHArchives forms.CONCATA CONCATPCRTCMTSCRTCMTSCreate Case CommentsNOTARCHNonePKTPURGPurges old packet data.NoneNoneSESPURGPurges old session data.NoneNoneGENADDRGenerate Address Data FilesNoneSNDADDRSNDADDRSend Address Files to inserterGENADDRNoneREFSYNCReference Table SynchronizationNoneNoneTRACEFILECOPYCopies Trace FilesNoneNone Directory Structure for Batch files Input: File location on FTP server: Production :  HYPERLINK "\\\\pwishbgftp01\\schcom\\MCI\\prod\\input" \\pwishbgftp01\schcom\MCI\prod\input SAT :  HYPERLINK "\\\\pwishbgftp01\\schcom\\MCI\\prod\\input" \\pwishbgftp01\schcom\MCI\sat\input INT :  HYPERLINK "\\\\pwishbgftp01\\schcom\\MCI\\int\\input" \\pwishbgftp01\schcom\MCI\int\input DEV : HYPERLINK "\\\\pwishbgftp01\\schcom\\MCI\\prod\\input"\\pwishbgdev02\Apps\MCI\Application\Batch\InputFiles Output: File location on FTP server: Production :  HYPERLINK "\\\\pwishbgftp01\\schcom\\MCI\\prod\\output" \\pwishbgftp01\schcom\MCI\prod\output SAT :  HYPERLINK "\\\\pwishbgftp01\\schcom\\MCI\\sat\\output" \\pwishbgftp01\schcom\MCI\sat\output INT :  HYPERLINK "\\\\pwishbgftp01\\schcom\\MCI\\int\\output" \\pwishbgftp01\schcom\MCI\int\output DEV :  HYPERLINK "\\\\pwishbgdev02\\Apps\\MCI\\Application\\Batch\\OutputFiles" \\pwishbgdev02\Apps\MCI\Application\Batch\OutputFiles File location on Application server: Production :  HYPERLINK "\\\\pwishbgutl31\\Apps\\MCI\\Application\\Batch\\prod\\OutputFiles" \\pwishbgutl32\Apps\MCI\Application\Batch\prod\data\OutputFiles SAT :  HYPERLINK "\\\\pwishbgutl20\\Apps\\MCI\\Application\\Batch\\sat\\data" \\pwishbgutl20\Apps\MCI\Application\Batch\sat\data INT :  HYPERLINK "\\\\pwishbgutl20\\Apps\\MCI\\Application\\Batch\\int\\data" \\pwishbgutl20\Apps\MCI\Application\Batch\int\data :  HYPERLINK "\\\\pwishbgint02\\Apps\\MCI\\Application\\Batch\\data" \\pwishbgint02\Apps\MCI\Application\Batch\data DEV :  HYPERLINK "\\\\pwishbgdev02\\Apps\\MCI\\Application\\Batch\\data" \\pwishbgdev02\Apps\MCI\Application\Batch\data There are the following subfolders under the data folder: APP T contains appointment letter data files. PKT contains renewal packet data files. CNA contains notice archive files. NOTDEMO contains CIS demographic interface files. Configuration Files (app.config files): Production :  HYPERLINK "\\\\pwishbgutl31\\apps\\mci\\application\\batch\\prod\\config" \\pwishbgutl32\apps\mci\application\batch\prod\config SAT :  HYPERLINK "\\\\pwishbgutl20\\apps\\mci\\application\\batch\\sat\\" \\pwishbgutl20\apps\mci\application\batch\sat\config INT :  HYPERLINK "\\\\pwishbgutl20\\apps\\mci\\application\\batch\\int\\config" \\pwishbgutl20\apps\mci\application\batch\int\config :  HYPERLINK "\\\\pwishbgint02\\apps\\mci\\application\\batch\\config" \\pwishbgint02\apps\mci\application\batch\config DEV :  HYPERLINK "\\\\pwishbgdev02\\Apps\\MCI\\Application\\Batch\\config" \\pwishbgdev02\Apps\MCI\Application\Batch\config Run Files: Job Files for Application server: Production :  HYPERLINK "\\\\pwishbgutl31\\apps\\mci\\application\\batch\\prod\\joblib\\" \\pwishbgutl32\apps\mci\application\batch\prod\joblib\ SAT :  HYPERLINK "\\\\pwishbgutl20\\apps\\mci\\application\\batch\\sat\\joblib\\" \\pwishbgutl20\apps\mci\application\batch\sat\joblib\ INT :  HYPERLINK "\\\\pwishbgutl20\\apps\\mci\\application\\batch\\int\\joblib\\" \\pwishbgutl20\apps\mci\application\batch\int\joblib\ :  HYPERLINK "\\\\pwishbgint02\\apps\\mci\\application\\batch\\joblib\\" \\pwishbgint02\apps\mci\application\batch\joblib\ DEV :  HYPERLINK "\\\\pwishbgdev02\\Apps\\MCI\\Application\\Batch\\joblib\\" \\pwishbgdev02\Apps\MCI\Application\Batch\joblib\ Executable Files & Libraries for Application server: Production :  HYPERLINK "\\\\pwishbgutl31\\apps\\mci\\application\\batch\\prod\\steplib\\" \\pwishbgutl32\apps\mci\application\batch\prod\steplib\ SAT :  HYPERLINK "\\\\pwishbgutl20\\apps\\mci\\application\\batch\\sat\\steplib\\" \\pwishbgutl20\apps\mci\application\batch\sat\steplib\ INT :  HYPERLINK "\\\\pwishbgutl20\\apps\\mci\\application\\batch\\int\\steplib\\" \\pwishbgutl20\apps\mci\application\batch\int\steplib\ :  HYPERLINK "\\\\pwishbgint02\\apps\\mci\\application\\batch\\steplib\\" \\pwishbgint02\apps\mci\application\batch\steplib\ DEV :  HYPERLINK "\\\\pwishbgdev02\\Apps\\MCI\\Application\\Batch\\steplib\\" \\pwishbgdev02\Apps\MCI\Application\Batch\steplib\ Logging Output: Log File location on Application server: Production :  HYPERLINK "\\\\pwishbgutl31\\apps\\mci\\application\\batch\\prod\\log\\" \\pwishbgutl32\apps\mci\application\batch\prod\log\ SAT :  HYPERLINK "\\\\pwishbgutl20\\apps\\mci\\application\\batch\\sat\\log\\" \\pwishbgutl20\apps\mci\application\batch\sat\log\ INT :  HYPERLINK "\\\\pwishbgutl20\\apps\\mci\\application\\batch\\int\\log\\" \\pwishbgutl20\apps\mci\application\batch\int\log\ :  HYPERLINK "\\\\pwishbint02\\apps\\mci\\application\\batch\\log\\" \\pwishbint02\apps\mci\application\batch\log\ DEV :  HYPERLINK "\\\\pwishbgdev02\\apps\\mci\\Application\\Batch\\log\\" \\pwishbgdev02\apps\mci\Application\Batch\log\ Workspace/Temp Folder: Log File location on Application server: Production :  HYPERLINK "\\\\pwishbgutl31\\apps\\mci\\application\\batch\\prod\\temp\\" \\pwishbgutl32\apps\mci\application\batch\prod\temp\ SAT :  HYPERLINK "\\\\pwishbgutl20\\apps\\mci\\application\\batch\\sat\\temp\\" \\pwishbgutl20\apps\mci\application\batch\sat\temp\ INT :  HYPERLINK "\\\\pwishbgutl20\\apps\\mci\\application\\batch\\int\\temp\\" \\pwishbgutl20\apps\mci\application\batch\int\temp\ :  HYPERLINK "\\\\pwishbint02\\apps\\mci\\application\\batch\\temp\\" \\pwishbint02\apps\mci\application\batch\temp\ DEV :  HYPERLINK "\\\\pwishbgdev02\\apps\\mci\\Application\\Batch\\temp\\" \\pwishbgdev02\apps\mci\Application\Batch\temp\ Log Files Log Files Naming Convention for OpCon/XPS At the end of their processing, the WebCM batch executable creates an Error Code Overwrite File (ECOF). OpCon/XPS uses this file to identify if the .exe file has finished or not. The ECOF naming convention uses the name of the .BAT file followed by JOBSTS .log extension. For example: GENAPPT_APTJOBSTS.log Batch Job:GENAPPT_APT.BATDirectory:{SERVER}\apps\MCI\Application\Batch\prod\OutputFilesLog File:GENAPPT_APTJOBSTS.log Log File Structure and Acceptable Return Code(s) for OpCon/XPS Return Code0 or non-zero Note: According to the Technology & Infrastructure Team, this is the only value this file should contain. Return Code0SuccessfulRC > 0ErrorLog Files Naming Convention for Application Specific Logging All WebCM application processing is recorded in a single EIF trace file. The WebCM naming convention for this trace file is: WebCMBatch_Trace_YYYYMMDD.log Directory:{SERVER}\Apps\MCI\Application\Batch\prod\log\ Log File:WebCMBatch_Trace_20050329.logPlease note that the following example represents the minimum requirement for an application-specific log. DateTimeBatch ScriptStatus Message# of Records Read# of Records ProcessedMM-DD-YYYYHH:MM:SSfilenameSuccess/Error: msg APPENDIX A Control File (CF) Overview: Control files will be the mechanism to introduce some controls and cross checks on the jobs that wait on other jobs across platforms. For the purpose of this document we are concerned only with the mainframe and server platforms. A CF will have to be FTPd for every job that has an in-condition to another job on a different platform (on the mainframe or the server). The CF at the minimum indicates to the recipient job if the previous job (on the other platform) completed successfully. Record one of the CF is used to communicate the status. The CF can have more than one record if there are other files (other than the CF itself) that are FTPd across to the other platform. Records 2 and above will be used for that purpose. (Refer to the CF file layout). Since every job has different needs for sending information, the only standard set for records 2 and above is to have the record count of the records in the FTPd file. There needs to be a record (2 and above) for every file that is FTPd by that job. Naming Convention for the CF File on the Mainframe: JOBIDCONSTANTChar 6CF Example of a CF File name would be CCN24DCF where CCN24D is the Job ID. Naming Convention for the Files on the Server (has to be 12 chars): OFFICEAGENCYFILE TYPEJob Specific use.Ext (Optional)Char 1Char 2Char 2Char 7Char 3 13912 Control Files on the server will be named as follows for Web AP. OFFICESUBSYSTEMJOBIDCONSTANTSeq. NumberChar 1Char 2Char 6Char 2Char 1 ACMJob IDCF1 A is code for OIM. (Assigned at the server side) So the control file CCN24DCF on the mainframe will be renamed to ACMCCN24DCF1 on the server. CF File Layout Record 1ValuesCommentRecord Type Char 1Value 1MandatoryJob NameChar 6MandatoryDateChar 6YYMMDDMandatoryTimeChar 6HHMMSSMandatoryJob StatusNumber (3)000 Successful use CIS ASB messagesMandatoryNumber of records processedNumber (6)Number of records processedMandatoryJob Status textChar (120) English text for job status codeMandatory Create a record for each of the files FTPd across (Mainframe to Server /Server to the Mainframe). If no Files are FTPd then this file will only contain Record 1. Record 2 ValuesCommentRecord Type Char 1Value 2MandatoryFile NameChar 12MandatoryNumber of Records in the FTPed FileNumber (6)MandatoryValues as needed by the Job File specific informationOptional Escalation Procedure Batch Failures Job IDActions to be takenNOTDEMIPage Raju Gundala:  HYPERLINK "mailto:eCISoncall@my2way.com" \o "mailto:eCISoncall@my2way.com" eCISoncall@my2way.com If no response received after 10 minutes call Raj Gundala: (717) 215-8724 If no response received after 10 minutes call Matt Schnure: (412) 841-9555 If no response received after 10 minutes page SSC at  HYPERLINK "mailto:prodoncall@my2way.com" \o "mailto:prodoncall@my2way.com" prodoncall@my2way.com If no response received within 10 minutes call Jason Reilly: (412) 551-3750NOTDEMOPage Raju Gundala:  HYPERLINK "mailto:eCISoncall@my2way.com" \o "mailto:eCISoncall@my2way.com" eCISoncall@my2way.com If no response received after 10 minutes call Raj Gundala: (717) 215-8724 If no response received after 10 minutes call Matt Schnure: (412) 841-9555 If no response received after 10 minutes page SSC at  HYPERLINK "mailto:prodoncall@my2way.com" \o "mailto:prodoncall@my2way.com" prodoncall@my2way.com If no response received within 10 minutes call Jason Reilly: (412) 551-3750GENAPPTEmail Matt Schnure, Raju Gundala and Jason Reilly alerting that batch failed:  HYPERLINK "mailto:mschnure@deloitte.com" mschnure@deloitte.com;  HYPERLINK "mailto:c-rgundala@state.pa.us" c-rgundala@state.pa.us;  HYPERLINK "mailto:jareilly@deloitte.com" jareilly@deloitte.comGENPCKTPage Raju Gundala:  HYPERLINK "mailto:eCISoncall@my2way.com" \o "mailto:eCISoncall@my2way.com" eCISoncall@my2way.com If no response received after 10 minutes call Raj Gundala: (717) 215-8724 If no response received after 10 minutes call Matt Schnure: (412) 841-9555 If no response received after 10 minutes page SSC at  HYPERLINK "mailto:prodoncall@my2way.com" \o "mailto:prodoncall@my2way.com" prodoncall@my2way.com If no response received within 10 minutes call Jason Reilly: (412) 551-3750SNDAPPTEmail Matt Schnure, Raju Gundala and Jason Reilly alerting that batch failed:  HYPERLINK "mailto:mschnure@deloitte.com" mschnure@deloitte.com;  HYPERLINK "mailto:c-rgundala@state.pa.us" c-rgundala@state.pa.us;  HYPERLINK "mailto:jareilly@deloitte.com" jareilly@deloitte.comSNDPCKTPage Raju Gundala:  HYPERLINK "mailto:eCISoncall@my2way.com" \o "mailto:eCISoncall@my2way.com" eCISoncall@my2way.com If no response received after 10 minutes call Raj Gundala: (717) 215-8724 If no response received after 10 minutes call Matt Schnure: (412) 841-9555 If no response received after 10 minutes page SSC at  HYPERLINK "mailto:prodoncall@my2way.com" \o "mailto:prodoncall@my2way.com" prodoncall@my2way.com If no response received within 10 minutes call Jason Reilly: (412) 551-3750CHKAPPTEmail Matt Schnure, Raju Gundala and Jason Reilly alerting that batch failed:  HYPERLINK "mailto:mschnure@deloitte.com" mschnure@deloitte.com;  HYPERLINK "mailto:c-rgundala@state.pa.us" c-rgundala@state.pa.us;  HYPERLINK "mailto:jareilly@deloitte.com" jareilly@deloitte.comCHKPCKTPage Raju Gundala:  HYPERLINK "mailto:eCISoncall@my2way.com" \o "mailto:eCISoncall@my2way.com" eCISoncall@my2way.com If no response received after 10 minutes call Raj Gundala: (717) 215-8724 If no response received after 10 minutes call Matt Schnure: (412) 841-9555 If no response received after 10 minutes page SSC at  HYPERLINK "mailto:prodoncall@my2way.com" \o "mailto:prodoncall@my2way.com" prodoncall@my2way.com If no response received within 10 minutes call Jason Reilly: (412) 551-3750CONCATAEmail Matt Schnure, Raju Gundala and Jason Reilly alerting that batch failed:  HYPERLINK "mailto:mschnure@deloitte.com" mschnure@deloitte.com;  HYPERLINK "mailto:c-rgundala@state.pa.us" c-rgundala@state.pa.us;  HYPERLINK "mailto:jareilly@deloitte.com" jareilly@deloitte.comCONCATP Page Raju Gundala:  HYPERLINK "mailto:eCISoncall@my2way.com" \o "mailto:eCISoncall@my2way.com" eCISoncall@my2way.com If no response received after 10 minutes call Raj Gundala: (717) 215-8724 If no response received after 10 minutes call Matt Schnure: (412) 841-9555 If no response received after 10 minutes page SSC at  HYPERLINK "mailto:prodoncall@my2way.com" \o "mailto:prodoncall@my2way.com" prodoncall@my2way.com If no response received within 10 minutes call Jason Reilly: (412) 551-3750 SNDPSSAEmail Matt Schnure, Raju Gundala and Jason Reilly alerting that batch failed:  HYPERLINK "mailto:mschnure@deloitte.com" mschnure@deloitte.com;  HYPERLINK "mailto:c-rgundala@state.pa.us" c-rgundala@state.pa.us;  HYPERLINK "mailto:jareilly@deloitte.com" jareilly@deloitte.comSNDPSSPPage Raju Gundala:  HYPERLINK "mailto:eCISoncall@my2way.com" \o "mailto:eCISoncall@my2way.com" eCISoncall@my2way.com If no response received after 10 minutes call Raj Gundala: (717) 215-8724 If no response received after 10 minutes call Matt Schnure: (412) 841-9555 If no response received after 10 minutes page SSC at  HYPERLINK "mailto:prodoncall@my2way.com" \o "mailto:prodoncall@my2way.com" prodoncall@my2way.com If no response received within 10 minutes call Jason Reilly: (412) 551-3750NOTARCHEmail Matt Schnure, Raju Gundala and Jason Reilly alerting that batch failed:  HYPERLINK "mailto:mschnure@deloitte.com" mschnure@deloitte.com;  HYPERLINK "mailto:c-rgundala@state.pa.us" c-rgundala@state.pa.us;  HYPERLINK "mailto:jareilly@deloitte.com" jareilly@deloitte.comCRTCMTSEmail Matt Schnure, Raju Gundala and Jason Reilly alerting that batch failed:  HYPERLINK "mailto:mschnure@deloitte.com" mschnure@deloitte.com;  HYPERLINK "mailto:c-rgundala@state.pa.us" c-rgundala@state.pa.us;  HYPERLINK "mailto:jareilly@deloitte.com" jareilly@deloitte.comPKTPURGEmail Matt Schnure, Raju Gundala and Jason Reilly alerting that batch failed:  HYPERLINK "mailto:mschnure@deloitte.com" mschnure@deloitte.com;  HYPERLINK "mailto:c-rgundala@state.pa.us" c-rgundala@state.pa.us;  HYPERLINK "mailto:jareilly@deloitte.com" jareilly@deloitte.comSESPURGEmail Matt Schnure, Raju Gundala and Jason Reilly alerting that batch failed:  HYPERLINK "mailto:mschnure@deloitte.com" mschnure@deloitte.com;  HYPERLINK "mailto:c-rgundala@state.pa.us" c-rgundala@state.pa.us;  HYPERLINK "mailto:jareilly@deloitte.com" jareilly@deloitte.comGENADDRPage Raju Gundala:  HYPERLINK "mailto:eCISoncall@my2way.com" \o "mailto:eCISoncall@my2way.com" eCISoncall@my2way.com If no response received after 10 minutes call Raj Gundala: (717) 215-8724 If no response received after 10 minutes call Matt Schnure: (412) 841-9555 If no response received after 10 minutes page SSC at  HYPERLINK "mailto:prodoncall@my2way.com" \o "mailto:prodoncall@my2way.com" prodoncall@my2way.com If no response received within 10 minutes call Jason Reilly: (412) 551-3750SNDADDRPage Raju Gundala:  HYPERLINK "mailto:eCISoncall@my2way.com" \o "mailto:eCISoncall@my2way.com" eCISoncall@my2way.com If no response received after 10 minutes call Raj Gundala: (717) 215-8724 If no response received after 10 minutes call Matt Schnure: (412) 841-9555 If no response received after 10 minutes page SSC at  HYPERLINK "mailto:prodoncall@my2way.com" \o "mailto:prodoncall@my2way.com" prodoncall@my2way.com If no response received within 10 minutes call Jason Reilly: (412) 551-3750REFSYNCPage Raju Gundala:  HYPERLINK "mailto:eCISoncall@my2way.com" \o "mailto:eCISoncall@my2way.com" eCISoncall@my2way.com If no response received after 10 minutes call Raj Gundala: (717) 215-8724 If no response received after 10 minutes call Matt Schnure: (412) 841-9555 If no response received after 10 minutes page SSC at  HYPERLINK "mailto:prodoncall@my2way.com" \o "mailto:prodoncall@my2way.com" prodoncall@my2way.com If no response received within 10 minutes call Jason Reilly: (412) 551-3750TRACEFILECOPYEmail Matt Schnure, Raju Gundala and Jason Reilly alerting that batch failed:  HYPERLINK "mailto:mschnure@deloitte.com" mschnure@deloitte.com;  HYPERLINK "mailto:c-rgundala@state.pa.us" c-rgundala@state.pa.us;  HYPERLINK "mailto:jareilly@deloitte.com" jareilly@deloitte.com Notification Contacts TeamContactEmailWork TelephoneAlternate NumberDeloitte Primary ContactsRaju Gundala  HYPERLINK "mailto:c-rgundala@state.pa.us" c-rgundala@state.pa.us  (717) 526-0430 x5293Pager:  HYPERLINK "mailto:eCISoncall@my2way.com" \o "mailto:eCISoncall@my2way.com" eCISoncall@my2way.com Cell Phone: 717-215-8724Deloitte Secondary ContactMatt Schnure  HYPERLINK "mailto:mschnure@deloitte.com" mschnure@deloitte.com (717) 526-0430 x5470 (412) 841-9555Deloitte Secondary ContactShared Services  HYPERLINK "mailto:prodoncall@my2way.com" \o "mailto:prodoncall@my2way.com" prodoncall@my2way.com NAPager:  HYPERLINK "mailto:prodoncall@my2way.com" \o "mailto:prodoncall@my2way.com" prodoncall@my2way.comDeloitte Secondary ContactJason Reilly  HYPERLINK "mailto:jareilly@deloitte.com" jareilly@deloitte.com  (717) 526-0430 x5928 (412) 551-3750 Change Log Change DateVersionChange DescriptionAuthor and 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