ࡱ>  dbjbjFF +$$Yjj-----AAAA8ydA(4XL.(0(0(0(0(0(0()a,0(-0(--E(X--.(.(--0Y״A>X| [(0(,,-j :   Date: February 10, 2010 Name of Product: Cisco Unity Unified Communications, Version 7.x and 8.0 Contact for more Information:  HYPERLINK "mailto:accessibility@cisco.com" accessibility@cisco.com Summary Table - Voluntary Product Accessibility Template Criteria Supporting FeaturesRemarks and ExplanationsSection 1194.21 Software Applications and Operating Systems IncludedAll responses in this section refer to Cisco Unitys ViewMail for Outlook (VMO) component. The ViewMail for Outlook form is a PC client software plug-in for Microsoft Outlook. It provides Active X control called the Media Master Control, which allows users access to functionality for voice-mail playback and recording options, speed and volume control. This is an optional piece of software that is only relevant if a Cisco Unity Unified Messaging deployment is planned with Outlook as the e-mail client and Exchange as the e-mail server.Section 1194.22 Web-based internet information and applications IncludedCisco Unity has two web-based components. The System Administrator (SA) used solely by persons performing administrative activities with the system; also the Cisco personal Communications Assistant (CPCA), a web browser client allowing end users to set preferences for their accounts as well as to compose or access voice messages from their browser using a Media Master Control similar to that used with ViewMail for Outlook Form. Section 1194.23 Telecommunications Products IncludedSection 1194.24 Video and Multi-media Products Not ApplicableSection 1194.25 Self-Contained, Closed Products Not ApplicableSection 1194.26 Desktop and Portable Computers  Not ApplicableSection 1194.31 Functional Performance Criteria IncludedAll comments refer to end users of Cisco Unity rather than to administrators of the systemSection 1194.41 Information, Documentation and Support - DetailIncluded HYPERLINK "http://www.itic.org/policy/VPAT.html" Section 1194.21: Software Applications and Operating Systems Detail Cisco Unity, Version 7.0. The ViewMail for Outlook form is a PC client software plug-in for Microsoft Outlook 508 ClauseCriteria Supporting FeaturesRemarks and Explanations1194.21(a)When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually.Does not SupportThe ViewMail for Outlook (VMO) form provides an Active X control called the Media Master Control that has VCR style iconic buttons that are meant to be pressed using a computer mouse. There are no keystroke equivalents to these buttons. Note that if you choose not to install VMO, then you could play back your voice messages using any third party PC media player such as Windows Medial Player or the ones from Real or Apple. It might be that those players comply with this requirement. However even if they do, this will only allow you to play messages back using your PC speakers. It will not allow you to record voice messages or use your telephone as the recording or playback device.1194.21(b)Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer.SupportsThe ViewMail for Outlook form doesnt interfere or interact with any other software items such as the Operating System.1194.21(c)A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes.Supports with ExceptionsThe ViewMail for Outlooks Media Master Control has text that is displayed as the mouse points to various controls within the form. No programmatic interface to allow Assistive Technology to track focus and focus changes is provided.1194.21(d)Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text.Supports with ExceptionsThe ViewMail for Outlooks Media Master Control has text that is displayed as the mouse points to various controls within the form and textual messages appear when the state changes such as a user attempting to re-record a voice message. The available text is not available to the screen reader because of the lack of keyboard navigation and issues with tracking current focus.1194.21(e)When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance.SupportsThe ViewMail for Outlooks Media Master Control has text that is displayed as the mouse points to various controls within the form. They apply for all the images in the Media Master Control.1194.21(f)Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes.SupportsSince ViewMail for Outlook is just a form within the Outlook e-mail client software, all the standard e-mail textual information and attributes are accessible. 1194.21(g)Applications shall not override user selected contrast and color selections and other individual display attributes.Does not SupportNo such changes to the ViewMail for Outlook form are possible.1194.21(h)When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user.Not ApplicableThe ViewMail for Outlook form does not support animation.1194.21(i)Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.SupportsThe Media Master Control for VMO uses a red button for symbolizing recording a message, There is also text that is displayed that indicates the function and the usage of standard VCR style symbols, which make their functionality recognizable even without the additional usage of color.1194.21(j)When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided.Does not SupportThe ViewMail for Outlook form does not support these functions.1194.21(k)Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz.Not ApplicableNo instances of blinking or flashing in the danger range of 2Hz to 55Hz.1194.21(l)When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.Supports with ExceptionsSince ViewMail for Outlook is just a form within the Outlook e-mail client software, all the standard e-mail textual information and attributes are accessible. The MediaMaster form elements are not accessible to keyboard navigation or a screen reader.  HYPERLINK "http://www.itic.org/policy/VPAT.html"  Section 1194.22 Web-based internet information and applications Detail Cisco Unity, Version 7.0 have two web-based components, the System Administrator (SA) and the Cisco Personal Communications Assistant (CPCA) 508 ClauseCriteriaStatusRemarks and Explanations1194.22(a)A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content).Does not SupportNeither the Unity System Administrator (SA) nor the Cisco Personal Communications Assistant (CPCA) meet this criterion1194.22(b)Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.Not ApplicableNeither the SA nor CPCA provide this functionality.1194.22(c)Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.Supports1194.22(d)Documents shall be organized so they are readable without requiring an associated style sheet.SupportsNot Applicable - SA does not use CSS CPCA supports: Color can be removed using IE6 Tools>Internet Options > Accessibility > ignore colors, font styles, and font sizes on a web page.1194.22(e)Redundant text links shall be provided for each active region of a server-side image map.Not ApplicableNeither the SA nor CPCA provide this functionality.1194.22(f)Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape.Not ApplicableNeither the SA nor CPCA provide this functionality.1194.22(g)Row and column headers shall be identified for data tables.Does not SupportNo th used for CPCA or SA1194.22(h)Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.Not ApplicableNeither the SA nor CPCA provide this functionality.1194.22(i)Frames shall be titled with text that facilitates frame identification and navigation.Does not SupportSA and CPCA do not work well with screen readers, and both web interfaces use frames that are generally descriptive in nature.1194.22(j)Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.SupportsNo animation used within SA or CPCA; only intermittent flashing cursor at times1194.22(k)A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes.Does not SupportNeither the SA nor CPCA provide this functionality.1194.22(l)When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by assistive technology.Does not SupportThe Unity SA and CPCA are not designed to be read by Assistive Technology and would require substantial development to accomplish. However, please note that the SA is only used by system administrators. 1194.22(m)When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with 1194.21(a) through (l).Does not SupportBoth the SA and CPCA use the Media Master Control. The Media Master Control Active X plug-in does not fully comply with these requirements. See prior section for its issues. ActiveX applet cannot be accessed through keyboard navigation.1194.22(n)When electronic forms are designed to be completed on-line, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.Does not SupportForms and field elements provide minimal accessibility, but do to the inaccessibility of the main navigation (no keyboard navigation), AT users cannot get to the content of the pages.1194.22(o)A method shall be provided that permits users to skip repetitive navigation links.Does not SupportNo instance of the skip navigation feature.1194.22(p)When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.Support with ExceptionsBoth the SA and CPCA have sessions which can expire and the user is not prompted beforehand that their session is about to expire or given the option to request more time. Users will be notified to re-authenticate.  HYPERLINK "http://www.itic.org/policy/VPAT.html" Section 1194.23 Telecommunications Products Cisco Unity, Version 7.0. This section describes applicable Telephone User Interface features. ClauseCriteriaStatusComments1194.23(a)Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use.Not Applicable1194.23(b)Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols.Not Applicable1194.23(c)Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs.SupportsThe TTY Angel tool is used to generate WAV files that can be played to TTY/TDD phone devices that use the Baudot protocol (standard in North America and also used around the world). It supports creating WAV files using 45.45, 50, 75 and 110 baud (45.45 is standard for the U.S.). It has functions to create prompts in bulk, convert a standing Unity prompt set to TTY/TDD WAV files and for simply converting whatever text you type in. It also includes a dictionary for replacing words with abbreviations that users of TTY/TDD devices commonly use. More information can be found here: HYPERLINK "http://www.ciscounitytools.com/HelpFiles/TTYAngel.htm" \t "_blank"TTY Angel Help File  HYPERLINK "http://www.ciscounitytools.com/HelpFiles/TTYAngel.htm" http://www.ciscounitytools.com/HelpFiles/TTYAngel.htm There is also a lighter version of this tool, HYPERLINK "http://www.ciscounitytools.com/App_TTYWAVMaker.htm"TTY WAV Maker, that's designed to let users generate TTY voice mail messages from text from their desktops.  HYPERLINK "http://www.ciscounitytools.com/App_TTYWAVMaker.htm" http://www.ciscounitytools.com/App_TTYWAVMaker.htm There's also a  HYPERLINK "http://www.ciscounitytools.com/App_TTYWAVReader.htm" TTY WAV Reader application designed to allow users to convert TTY WAV files back into text at the client desktop.  HYPERLINK "http://www.ciscounitytools.com/App_TTYWAVReader.htm" http://www.ciscounitytools.com/App_TTYWAVReader.htm 1194.23(d)Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required.SupportsThe telephone user interface prompts the user for more information if they havent responded within a given time period. It also provides the end user the ability to set the number of times that the menu will be replayed to wait for user input. The Cisco Speech Connect for Cisco Unity Feature Auto Attendant is a Speech-Enabled Automated Attendant (SEAA) system which uses enhanced software to store user preferences and fine-tune pronunciations, improving its accuracy over time. When users call in into SEAA, they have a hands free, voice activated solution to connect and use the directory. Users receive enough time to speak the names of the party they are seeking and they can hear multiple choices for names with tiebreaker values such as office or location to speed up the search process. If none of the offered names are selected, the call is directed to a live operator.1194.23(e)Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays.SupportsSame comment as 1194.23(c) above1194.23(f)For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided.Not Applicable1194.23(g)If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use.Not Applicable1194.23(h)Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided.Not Applicable1194.23(i)Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product.Not Applicable1194.23(j)Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery.SupportsCiscoUnity supports standard audio codecs and uses industry standards such as AMIS and VPIM for transmitting voice messages between voice messaging systems.1194.23(k1)Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be tactilely discernible without activating the controls or keys.Not Applicable1194.23(k2)Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be operable with one hand and shall not require tight grasping, pinching, twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2N) maximum.Not Applicable1194.23(k3)Products which have mechanically operated controls or keys shall comply with the following: If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character.Not Applicable1194.23(k4)Products which have mechanically operated controls or keys shall comply with the following: The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound.Not Applicable  HYPERLINK "http://www.itic.org/policy/VPAT.html"  Section 1194.31: Functional Performance Criteria - Detail 508 ClauseCriteriaSupporting FeaturesRemarks and Explanations1194.31(a)At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided.Supports with ExceptionFor end users of Cisco Unity, the telephone user interface can be used to provide audio interactions with the system. The options in Unity Personal Communication Assistance (Web based tool) are not accessible to screen reader or keyboard access. See 1194.22(a), 1194.22(g), 1194.22(i), 1194.22(k), 1194.22(m)1194.31(b)At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided.SupportsFor end users of Cisco Unity, the telephone user interface can be used to provide audio interactions with the system.1194.31(c)At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be providedSupportsFor end users of Cisco Unity, a TTY reader can be used with TTY Angel to read the contents of voice messages. CPCA can be used to provide visual access for the user to set their personal preferences.1194.31(d)Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided.SupportsFor end users of Cisco Unity, users can configure the systems prompt speed and default message playback speed. They can also set the volume level of the conversation. While listening to a message, they can change the speed of the message playback.1194.31(e)At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided.SupportsFor end users of Cisco Unity, the ViewMail for Outlook form or the Unity Inbox within the CPCA can be used to compose or access voice messages.1194.31(f)At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided.Support with ExceptionCPCA and SA (Web based tools) are not accessible to screen reader or keyboard access. See 1194.22(a), 1194.22(g), 1194.22(i), 1194.22(k), 1194.22(m) Section 1194.41: Information, Documentation and Support 508 ClauseCriteriaSupporting FeaturesRemarks and Explanations1194.41(a)Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional chargeSupportsAccessible documentation is available through Cisco TAC upon request.1194.41(b)End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. SupportsAccessible documentation is available through Cisco TAC upon request.1194.41(c)Support services for products shall accommodate the communication needs of end-users with disabilities. SupportsCisco conforms through equal facilitation. Customers may reach Cisco Technical Assistance Center (TAC)via Phone, Email or Web Form. All cases open through email or web are opened as Priority 3 cases. All Priority 1 or Priority 2 case can only be opened via the telephone. TTY users must call the Text Relay Service (TRS) by dialing 711 and have the TRS agent contact Cisco TAC via voice.     PAGE  All contents are Copyright 1992-2010 Cisco Systems, Inc. All rights reserved. This information is true and correct to the best of our knowledge as of the Last Updated date printed below; is supplied for market research purposes only; and is subject to change without notice. The contents of this document do not constitute either legal advice, representation, warranty or guarantee regarding a person's ability to comply with applicable accessibility requirements. Such a determination is the sole responsibility of the purchaser. For more information please contact accessibility@cisco.com Last Updated: February 10, 2010 )KT` 7 8 νߓ|mS;3hFCJaJ/hp%=hF5B*CJOJQJ\^JaJph2hp%=hF5B*CJOJQJ\]^JaJphh hFB*CJaJphhF$hh ghF0JCJOJQJ^JaJ/jhh ghFCJOJQJU^JaJ#jhFCJOJQJU^JaJ hMNhFCJOJQJ^JaJ h hFCJOJQJ^JaJhFCJOJQJ^JaJ#hMNhF5CJOJQJ^JaJ  7 8 u  ]kd$$IflFN 0]   33333333306    44 la]p333333333 $IfgdF^gdFgdF 8  IXZ[34t}~hٚ~hF5CJaJhv[hF5CJaJ h%hFjhFU hHhFCJOJQJ^JaJhF hKhFCJOJQJ^JaJ h ,hFCJOJQJ^JaJhFCJaJ hEhFCJOJQJ^JaJhFCJOJQJ^JaJ0 $IfgdFvkd$$IflFN 0] 06    44 la]p $IfgdFvkd$$IflFN 0] 06    44 la]p  $IfgdFvkd$$IflFN 0] 06    44 la]pIYZ $IfgdFvkd$$IflFN 0] 06    44 la]pZ[ $IfgdFvkd$$IflFN 0] 06    44 la]p3 $IfgdFvkd$$IflFN 0] 06    44 la]p34t~ $IfgdFvkd$$IflFN 0] 06    44 la]pit~wwww $IfgdF^gdFvkd{$$IflFN 0] 06    44 la]phis}VXY~   >+Vª|g_|_N_==_= hr1;hFCJOJQJ^JaJ h-hFCJOJQJ^JaJhFCJaJ)hF5B* CJOJQJ\^JaJph3 h5PhFCJOJQJ^JaJhFCJOJQJ^JaJh%hFB*CJaJph/h%hF5B*CJOJQJ\^JaJph2h%hF5B*CJOJQJ\]^JaJph,hF5B*CJOJQJ\]^JaJphh mhF5CJaJVMMMMMMM $IfgdFkdh $$Ifl\2d 0A2d  (3333333333330644 la]p(333333333333XYdu~hkd $$Ifl\2d 0A2d0644 la]p( $IfgdF qhhhhhh $IfgdFkd $$Ifl.\2d 0A2d0644 la]p(  %>-.qhhhhhh $IfgdFkdq $$Ifl\2d 0A2d0644 la]p(Vqhhhh $IfgdFkdb $$Ifl\2d 0A2d0644 la]p(VWb6?qhhhh $IfgdFkdS$$Ifl\2d 0A2d0644 la]p(VW?tZ D!c"d"&#f#g#a$b$q%%o&p&q&r&s&&&&&&&&'+'G'K'V'W'~''''E(ļļĵĵĩ)hF5B*CJOJQJ\^JaJphh mhF5CJaJhF5CJaJhv[hF5CJaJ h%hFjhFUhF h7hFCJOJQJ^JaJ h-hFCJOJQJ^JaJhFCJOJQJ^JaJhFCJaJ+ctqhhhh $IfgdFkdD$$Ifl\2d 0A2d0644 la]p(K Z qhhhh $IfgdFkd5$$Ifl\2d 0A2d0644 la]p( ;!D!c"qhhhh $IfgdFkd&$$Ifl \2d 0A2d0644 la]p(c"d"o"#&#f#qhhhh $IfgdFkd$$Ifl \2d 0A2d0644 la]p(f#g#r# $$a$qhhhh $IfgdFkd$$Ifl \2d 0A2d0644 la]p(a$b$m$X%q%&&p&qhhhhhh $IfgdFkd$$Ifl \2d 0A2d0644 la]p(p&q&r&&&'''''qllccZZZZ $IfgdF^gdFgdFkd$$Ifl\2d 0A2d0644 la]p( '''4(E((VMMMM $IfgdFkd$$Ifl\N0]~  (3333333333330644 la]p(333333333333E((((<)q)r) *********+++?+@+++++,,,,G-H--#.$.%....../////.1b1c1d1V2b2o2"3#3 4 55 h"7hFCJOJQJ^JaJ hv)hFCJOJQJ^JaJ hn&XhFCJOJQJ^JaJhFCJOJQJ^JaJhFCJaJ/hahF5B* CJOJQJ\^JaJph3 hahFCJOJQJ^JaJ8(((-)<)q)qhhhh $IfgdFkd$$Ifl\N0]~0644 la]p(q)r)}) ***qhhhh $IfgdFkd$$Ifl\N0]~0644 la]p(** *****?+qhhhhhh $IfgdFkd$$Ifl\N0]~0644 la]p(?+@+K++++qhhhh $IfgdFkd$$Ifl\N0]~0644 la]p(+++,,,qhhhh $IfgdFkd$$Ifl\N0]~0644 la]p(,,,-+-G-qhhhh $IfgdFkd$$Ifl\N0]~0644 la]p(G-H-S---$.qhhhh $IfgdFkd$$Ifl\N0]~0644 la]p($.%.0.../qhhhh $IfgdFkd$$Ifl\N0]~0644 la]p(//#////qhhhh $IfgdFkd|$$Ifl\N0]~0644 la]p(//01.1c1qhhhh $IfgdFkdm$$Ifl\N0]~0644 la]p(c1d1o1E2V2"3qhhhh $IfgdFkd^ $$Ifl\N0]~0644 la]p("3#3.34 445qhhhhh $IfgdFkdO!$$Ifl\N0]~0644 la]p(555!6266qhhhh $IfgdFkd@"$$Ifl\N0]~0644 la]p(552666677%88888892949_9`9u9y9z99999<;=;<<<<>ƾƾƫpU5hO hFB*CJOJPJQJ^JaJnHphtH hO hFCJOJQJ^JaJ)hF5B*CJOJQJ\^JaJphh mhF5CJaJhF5CJaJh+\hF5CJaJ h'jhFjhFUhF h"7hFCJOJQJ^JaJhFCJOJQJ\^JaJhFCJOJQJ^JaJhFCJaJ 666J7[77qhhhh $IfgdFkd1#$$Ifl\N0]~0644 la]p(777 8%88qhhhh $IfgdFkd"$$$Ifl\N0]~0644 la]p(888`999999qlccZZZZ $IfgdF^gdFgdFkd%$$Ifl\N0]~0644 la]p(999,;;;<;WNNNN $IfgdFkd&$$Ifl\0H  (333333333333044 la]p(333333333333<;=;H;;<<riiii $IfgdFkd'$$Ifl\0&H044 la]p(<<<<<=O??@!AriiiiYYPP $IfgdFdd$If[$\$gdF $IfgdFkd'$$Ifl\0&H044 la]p( >>8?9?:?M?N?O?P?\?????????Էԍx[H3)hO hFB*CJOJQJ^JaJph$hYghF0JCJOJQJ^JaJ8j)hYghFB*CJOJQJU^JaJph)h U=hFB*CJOJQJ^JaJph,jhFB*CJOJQJU^JaJph$hO hF0JCJOJQJ^JaJ8j(h U=hFB*CJOJQJU^JaJph#hFB*CJOJQJ^JaJph2jhO hFB*CJOJQJU^JaJph??:@;@<@I@J@@@@@@@@@@ήqqZqEq(8j+hYghFB*CJOJQJU^JaJph)h U=hFB*CJOJQJ^JaJph,jhFB*CJOJQJU^JaJph#hFB*CJOJQJ^JaJph)hO hFB*CJOJQJ^JaJph*hO hF0J5CJOJQJ\^JaJ>j(+h U=hF5B*CJOJQJU\^JaJph)hF5B*CJOJQJ\^JaJph8jhO hF5B*CJOJQJU\^JaJph@@A A!A0A1ArAsAAAAAAA'B)BijqcQc@c h U=hFCJOJQJ^JaJ#jhFCJOJQJU^JaJhFCJOJQJ^JaJ*hO hF0J5CJOJQJ\^JaJ&hO hF5CJOJQJ\^JaJ/jhO hF5CJOJQJU\^JaJ hO hFCJOJQJ^JaJ#hFB*CJOJQJ^JaJph$hYghF0JCJOJQJ^JaJ,jhFB*CJOJQJU^JaJph!AAA`BaBbBmBCCDDEGikd.$$Ifl\0&H044 la]p( $IfgdF )B*B+B^B_B`BaBbBCDDDDEEERFVFWFFGGGGGHHIմyhWFF hYhFCJOJQJ^JaJ hBhFCJOJQJ^JaJ h>hFCJOJQJ^JaJ hgmAhFCJOJQJ^JaJ hO hFCJOJQJ^JaJhFCJaJ h U=hFCJOJQJ^JaJhFCJOJQJ^JaJ$hYghF0JCJOJQJ^JaJ#jhFCJOJQJU^JaJ/j@-hYghFCJOJQJU^JaJGG$GGGGriiii $IfgdFkdy/$$Ifl\0&H044 la]p(GGGHHHriiii $IfgdFkdm0$$Ifl\0&H044 la]p(HHHIIIriiii $IfgdFkda1$$Ifl^\0&H044 la]p(IIIJJJriiii $IfgdFkdU2$$Ifl\0&H044 la]p(IIJJKKM"N#NNN9P:PQQRQMRNRORPRRRRRSSSTTqT4U5U6UrVVVVVVWWWXXYYYZZm[[[[[z]{]]]]^^___m`Ʊձ hrhFCJOJQJ^JaJ)hF5B*CJOJQJ\^JaJph hrhFjhFUhF hO hFCJOJQJ^JaJhFCJOJQJ^JaJhFCJaJ?JJJKKKriiii $IfgdFkdI3$$Ifl^\0&H044 la]p(KKK{MM"Nriiii $IfgdFkd=4$$Ifl\0&H044 la]p("N#N/NNNNriiii $IfgdFkd15$$Ifl\0&H044 la]p(NNO)P8P9Priiii $IfgdFkd%6$$Ifl\0&H044 la]p(9P:PFPAQPQQQriiii $IfgdFkd7$$Ifl^\0&H044 la]p(QQRQ^Q=RLRMRriiii $IfgdFkd 8$$Ifl\0&H044 la]p(MRNRORRRRRRSrmmd[[[[ $IfgdF^gdFgdFkd9$$Ifl.\0&H044 la]p(SS SSS/&&& $IfgdFkd9$$Ifl\hd<0h  H  (33333333333300644 lalp(333333333333S5U6UAUiVrVVAkd;$$Ifl\hd<0h  H00644 lalp( $IfgdFVVVWWXJAAAA $IfgdFkd<$$Ifl\hd<0h  H00644 lalp(XXXYYZJAAAA $IfgdFkd<$$Ifl\hd<0h  H00644 lalp(ZZZd[m[[JAAAA $IfgdFkd=$$Ifl\hd<0h  H00644 lalp([[ \\\z]JAAAA $IfgdFkd>$$Ifl\hd<0h  H00644 lalp(z]{]|]]]]JAA88 $IfgdF^gdFkd?$$Ifl\hd<0h  H00644 lalp(]]]]#kd@$$IflY\h%0hl  (33333333333300644 lalp(333333333333 $$Ifa$gdF]^^^^^^_AkdA$$Ifl\h%0hl 00644 lalp( $IfgdF_____c`m`aAkdB$$Ifl\h%0hl 00644 lalp( $IfgdFm`aaaaaaabbbbbbbbbbbb9bbbcbNdeduddddd㸩hhFCJaJh[uhFCJOJQJaJhFCJOJQJaJ hF0JjhF0JUjhFU h:hFhFhFCJaJ hrhFCJOJQJ^JaJaaaaaabbJEECCCCgdFkdC$$Ifl\h%0hl 00644 lalp(bbbbbbbbbcbdb)d*dddddgdF  !2gdFgdF  !F2gdFh]hgdF &`#$gdF)1h0:pF= /!"#$%DyK accessibility@cisco.comyK >mailto:accessibility@cisco.com$$If]!vh5] 55#v] #v#v:V l  333333333065] 55/ /  / / / / a]p333333333$$If]!vh5] 55#v] #v#v:V l065] 55/ /  / / / / a]p$$If]!vh5] 55#v] #v#v:V l06,5] 55/ /  / / / / a]p$$If]!vh5] 55#v] #v#v:V l065] 55/ /  / / / / a]p$$If]!vh5] 55#v] #v#v:V l065] 55/ /  / / / / a]p$$If]!vh5] 55#v] #v#v:V l065] 55/ /  / / / / a]p$$If]!vh5] 55#v] #v#v:V l065] 55/ /  / / / / a]p$$If]!vh5] 55#v] #v#v:V l065] 55/ /  / / / / a]p$$If]!vh5] 55#v] #v#v:V l065] 55/  / / / /  / a]p%$$If]!vh5A5255d#vA#v2#v#vd:V l  (333333333333065A5255d/ / / /  a]p(333333333333$$If]!vh5A5255d#vA#v2#v#vd:V l065A5255d/ / / /  a]p($$If]!vh5A5255d#vA#v2#v#vd:V l.065A5255d/ / / /  a]p($$If]!vh5A5255d#vA#v2#v#vd:V l065A5255d/ / / /  a]p($$If]!vh5A5255d#vA#v2#v#vd:V l065A5255d/ / / /  a]p($$If]!vh5A5255d#vA#v2#v#vd:V l065A5255d/ / / /  a]p($$If]!vh5A5255d#vA#v2#v#vd:V l065A5255d/ / / /  a]p($$If]!vh5A5255d#vA#v2#v#vd:V l065A5255d/ / / /  a]p($$If]!vh5A5255d#vA#v2#v#vd:V l 065A5255d/ / / /  a]p($$If]!vh5A5255d#vA#v2#v#vd:V l 065A5255d/ / / /  a]p($$If]!vh5A5255d#vA#v2#v#vd:V l 065A5255d/ / / /  a]p($$If]!vh5A5255d#vA#v2#v#vd:V l 065A5255d/ / / /  a]p($$If]!vh5A5255d#vA#v2#v#vd:V l065A5255d/ / / /  a]p($$If]!vh5]5~55#v]#v~#v#v:V l  (333333333333065]5~55/ /  / a]p(333333333333$$If]!vh5]5~55#v]#v~#v#v:V l065]5~55/ / / /  a]p($$If]!vh5]5~55#v]#v~#v#v:V l065]5~55/ / / /  a]p($$If]!vh5]5~55#v]#v~#v#v:V l065]5~55/ / / /  a]p($$If]!vh5]5~55#v]#v~#v#v:V l065]5~55/ / / /  a]p($$If]!vh5]5~55#v]#v~#v#v:V l065]5~55/ / / /  a]p($$If]!vh5]5~55#v]#v~#v#v:V l065]5~55/ / / /  a]p($$If]!vh5]5~55#v]#v~#v#v:V l065]5~55/ / / /  a]p($$If]!vh5]5~55#v]#v~#v#v:V l065]5~55/ / / /  a]p($$If]!vh5]5~55#v]#v~#v#v:V l065]5~55/ / / /  a]p($$If]!vh5]5~55#v]#v~#v#v:V l065]5~55/ / / /  a]p($$If]!vh5]5~55#v]#v~#v#v:V l065]5~55/ / / /  a]p($$If]!vh5]5~55#v]#v~#v#v:V l065]5~55/ / / /  a]p($$If]!vh5]5~55#v]#v~#v#v:V l065]5~55/ / / /  a]p($$If]!vh5]5~55#v]#v~#v#v:V l065]5~55/ / / /  a]p($$If]!vh5]5~55#v]#v~#v#v:V l065]5~55/ / / /  a]p($$If]!vh5]5~55#v]#v~#v#v:V l065]5~55/ / / /  a]p($$If]!vh55H55#v#vH#v#v:V l  (3333333333330,55H55/ a]p(333333333333$$If]!vh55H55#v#vH#v#v:V l055H559/ / / /  a]p($$If]!vh55H55#v#vH#v#v:V l055H559/ / / /  a]p(DyK _blankyK lhttp://www.ciscounitytools.com/HelpFiles/TTYAngel.htmMDyK 6http://www.ciscounitytools.com/HelpFiles/TTYAngel.htmyK lhttp://www.ciscounitytools.com/HelpFiles/TTYAngel.htmDyK yK fhttp://www.ciscounitytools.com/App_TTYWAVMaker.htmADyK 3http://www.ciscounitytools.com/App_TTYWAVMaker.htmyK fhttp://www.ciscounitytools.com/App_TTYWAVMaker.htmEDyK 4http://www.ciscounitytools.com/App_TTYWAVReader.htmyK hhttp://www.ciscounitytools.com/App_TTYWAVReader.htm$$If]!vh55H55#v#vH#v#v:V l055H559/ / / /  a]p($$If]!vh55H55#v#vH#v#v:V l055H559/ / / /  a]p($$If]!vh55H55#v#vH#v#v:V l055H559/ / / /  a]p($$If]!vh55H55#v#vH#v#v:V l^055H559/ / / /  a]p($$If]!vh55H55#v#vH#v#v:V l055H559/ / / /  a]p($$If]!vh55H55#v#vH#v#v:V l^055H559/ / / /  a]p($$If]!vh55H55#v#vH#v#v:V l055H559/ / / /  a]p($$If]!vh55H55#v#vH#v#v:V l055H559/ / / /  a]p($$If]!vh55H55#v#vH#v#v:V l055H559/ / / /  a]p($$If]!vh55H55#v#vH#v#v:V l^055H559/ / / /  a]p($$If]!vh55H55#v#vH#v#v:V l055H559/ / / /  a]p($$If]!vh55H55#v#vH#v#v:V l.055H559/ / / /  a]p( $$Ifl!vh5h5 5 5H#vh#v #v #vH:V l  (3333333333330065h5 5 5Halp(333333333333$$Ifl!vh5h5 5 5H#vh#v #v #vH:V l0065h5 5 5Halp($$Ifl!vh5h5 5 5H#vh#v #v #vH:V l0065h5 5 5Halp($$Ifl!vh5h5 5 5H#vh#v #v #vH:V l0065h5 5 5Halp($$Ifl!vh5h5 5 5H#vh#v #v #vH:V l0065h5 5 5Halp($$Ifl!vh5h5 5 5H#vh#v #v #vH:V l0065h5 5 5Halp($$Ifl!vh5h5 5 5H#vh#v #v #vH:V l0065h5 5 5Halp( $$Ifl!vh5h5l55 #vh#vl#v#v :V lY  (3333333333330065h5l55 alp(333333333333$$Ifl!vh5h5l55 #vh#vl#v#v :V l0065h5l55 alp($$Ifl!vh5h5l55 #vh#vl#v#v :V l0065h5l55 alp($$Ifl!vh5h5l55 #vh#vl#v#v :V l0065h5l55 alp(6666666662 0@P`p2( 0@P`p 0@P`p 0@P`p 0@P`p 0@P`p 0@P`p8XV~_HmH nH sH tH @`@ :NormalCJ_HaJmH sH tH ^@^  Heading 3$<@&^5CJOJQJ\^JaJDA`D Default Paragraph FontRi@R  Table Normal4 l4a (k (No List B^@B  Normal (Web)dd[$\$4 @4 Footer  !.)@.  Page Number4"4 Header  !4U@14 u7 Hyperlink >*phFAF  Header CharCJ_HaJmH sH tH B'QB ]xComment ReferenceCJaJ<b< ]x Comment TextCJaJ@jab@ ]xComment Subject5\HH ]x Balloon TextCJOJQJ^JaJPK!K[Content_Types].xmlj0Eжr(΢]yl#!MB;BQޏaLSWyҟ^@ Lz]__CdR{`L=r85v&mQ뉑8ICX=H"Z=&JCjwA`.Â?U~YkG/̷x3%o3t\&@w!H'"v0PK!֧6 _rels/.relsj0 }Q%v/C/}(h"O = C?hv=Ʌ%[xp{۵_Pѣ<1H0ORBdJE4b$q_6LR7`0̞O,En7Lib/SeеPK!kytheme/theme/themeManager.xml M @}w7c(EbˮCAǠҟ7՛K Y, e.|,H,lxɴIsQ}#Ր ֵ+!,^$j=GW)E+& 8PK!\theme/theme/theme1.xmlYOoE#F{o'NDuر i-q;N3' G$$DAč*iEP~wq4;{o?g^;N:$BR64Mvsi-@R4Œ mUb V*XX! cyg$w.Q "@oWL8*Bycjđ0蠦r,[LC9VbX*x_yuoBL͐u_. DKfN1엓:+ۥ~`jn[Zp֖zg,tV@bW/Oټl6Ws[R?S֒7 _כ[֪7 _w]ŌShN'^Bxk_[dC]zOլ\K=.:@MgdCf/o\ycB95B24S CEL|gO'sקo>W=n#p̰ZN|ӪV:8z1f؃k;ڇcp7#z8]Y / \{t\}}spķ=ʠoRVL3N(B<|ݥuK>P.EMLhɦM .co;əmr"*0#̡=6Kր0i1;$P0!YݩjbiXJB5IgAФ޲a6{P g֢)҉-Ìq8RmcWyXg/u]6Q_Ê5H Z2PU]Ǽ"GGFbCSOD%,p 6ޚwq̲R_gJSbj9)ed(w:/ak;6jAq11_xzG~F<:ɮ>O&kNa4dht\?J&l O٠NRpwhpse)tp)af] 27n}mk]\S,+a2g^Az )˙>E G鿰L7)'PK! ѐ'theme/theme/_rels/themeManager.xml.relsM 0wooӺ&݈Э5 6?$Q ,.aic21h:qm@RN;d`o7gK(M&$R(.1r'JЊT8V"AȻHu}|$b{P8g/]QAsم(#L[PK-!K[Content_Types].xmlPK-!֧6 1_rels/.relsPK-!kytheme/theme/themeManager.xmlPK-!\theme/theme/theme1.xmlPK-! ѐ' theme/theme/_rels/themeManager.xml.relsPK] \ 8 hVE(5>?@)BIm`d68AHQ_fghjo Z3 V c"f#a$p&'(q)*?++,G-$.//c1"356789<;<!AGGHIJK"NN9PQQMRSSVXZ[z]]]_abd79:;<=>?@BCDEFGIJKLMNOPRSTUVWXYZ[\]^`abcdeiklmnpqrstuvwxyz{|}~r02131697M7O7777;8I888909r999*:^:OJJJ\XXXXXXXXXXX !8@0(  B S  ?tp6tp5tp4tp3tp2tp7 SummaryTable RANGE!A30 RANGE!A33softwaredetailstp1tp8 webdetails _Toc104259913RANGE!A1telecommunicationsdetailsfunctionaldetails RANGE!A3480NJU\  t41NJNJJJJJJJJU\YYYYYYYYZZZZZZ\\YYYYYYZZZZZZ\\F 78uIYZ[34t~it~ X Y d u~  %>VWb6?ctKZ;Dcdo&fgr abmXqpq4 E -!?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{|}~Root Entry Fy,Y״Data D1Table,WordDocument+SummaryInformation(DocumentSummaryInformation8CompObj` F Microsoft Word 97-2004 DocumentNB6WWord.Document.8