ࡱ> y{vwx}~p] bjbj:/:/ +XEbXEb&J J :,,,,Dpppps0ZRR(!&&"\"0ڦܦܦܦܦܦܦ$Y-,"!!"",,4-&&&"`,,ڦ&"ڦ&&Ή>ks$^PƦC0sލ`p$z>>,""&"""""&"""s"""""""""""""J B : Crisis and Emergency Risk Communications Plan  Updated: February 2017 Louisiana Department of Health Table of Contents Table of Contents 2 Summary 3 Crisis Communications Line and Staff Responsibilities 5 Chain of Command 5 Command and Control 5 Direct Media 5 Direct Public Information 6 Direct Partner/Stakeholder Information 6 Content and Material for Public Health Emergencies 6 Information Verification and Approval 7 Information Release Authorizations 8 Communicating with Partners and Stakeholders 10 Communicating with Special Populations 11 Designated Spokespersons 12 Crisis Information Dissemination Vehicles 13 Evaluating Effectiveness Before, During and After an Emergency 14 Pre-approved Crisis Information 15 Appendix Appendix A Acronyms 17 Appendix B Regional & Local Media Contact List 18 Appendix C Emergency Contact Information Partners 19 Appendix D SB 908 Emergency Health Powers Act 23 Appendix E State of LA EOP, ESF 15 Public Information Annex 26 Summary The Louisiana Department of Health (LDH) Crisis and Emergency Risk Communications Plan details the actions that will be implemented in the event of a natural disaster, disease outbreak, man-made emergency including bioterrorism, nuclear, or chemical event or other public health emergency. Timely, consistent, and accurate communications can impact how the media, public and clinical health care communities react to an event. In alignment with the United States Department of Homeland Securitys National Emergency Communications Plan, the LDH Crisis and Emergency Risk Communications Plan provides guidance on formal decision-making structures and defining leadership roles for coordinating emergency communications capabilities; collaborating with other Divisions and Departments within State and local government structure; driving strategic planning opportunities within communications, and; integrating preparedness, mitigation, response, and recovery capabilities in all phases of communications. This document also adheres to the directive that models should be implemented for specified events and all-hazards response, wherein agencies should develop, coordinate, and share best practices and procedures that encompass both operational and technical components. Command and control protocols should be NIMS-compliant and incorporate the Incident Command System (ICS) as an operational guide. The Louisiana Emergency Health Powers Act as well as Louisiana State Administrative code grants authority to the Louisiana Department of Health to coordinate all matters pertaining to the catastrophic health emergency response of the state, including primary jurisdiction, responsibility, and authority for organizing public information activities regarding catastrophic health emergency operations. The Louisiana Department of Health (LDH) is designated as the primary state coordinating agency for Public Health and Medical Services in the State of Louisiana Emergency Operations Plan. In addition, LDH is a supporting agency for 10 of the remaining 15 Emergency Support Functions (ESF). This document provides the framework for all internal state government communications as well as external stakeholder messaging, both in a forecasted potential event/scenario, such as a pandemic influenza, anthrax attack, chemical spill, hurricane or other public health catastrophic events through the coordination and direction of the LDH via the Bureau of Media and Communications (BMAC). Purpose Explain and inform the public, in simplest terms, about the risks. Increase the likelihood that the public will take the needed precautions. Reduce anxiety and avoid unnecessary care seeking by those not at risk. Facilitate relief efforts. Objectives Be the first source for information Develop a single, clear, and cogent message for the public. Deliver the message quickly and with credibility. Utilize all available communications vehicles to maximize reach. Immediately address rumors, inaccuracies, and misperceptions. Avoid harmful actions instigated by crisis-related psychological issues. Coordinate and collaborate with other credible sources. Promote cooperation between response partners. Communications preparedness for disease outbreaks, natural disasters, acts of aggression or accidents follows seven key risk communications concepts. When health risks are uncertain, as likely will be the case during a flu pandemic, hurricane, botulism, anthrax attack or any other public health crisis, people need information about what is known and unknown, as well as interim guidance to formulate decisions to help protect their health and the health of others. Coordination of message development and release of information among federal, state, and local health officials is critical to help avoid confusion that can undermine public trust, raise fear and anxiety, and impede response measures. Guidance to community members about how to protect themselves and their family members and colleagues is an essential component of crisis communication management. Information provided to the public should be technically correct and succinct without seeming patronizing. Information presented should minimalize speculation and avoid over-interpretation of data, overly confident assessments of investigations and control measures. A public health crisis will generate immediate, intense, and sustained demand for information from the public, healthcare providers, policy makers, and new media. Healthcare workers and public health staff are likely to be involved in media relations and public health communications. Timely and transparent dissemination of accurate, science-based information about the crisis and the progress of the response can build public trust and confidence. Crisis Communications Line and Staff Responsibilities Chain of Command In times of emergency, when a State of Emergency is declared by the Governor or when the decision is made to activate operations at either the State or Department of Health Emergency Operations Center, the LDH Communications Director shall direct all media and communications issues for the agency and its offices. This includes the authority over the work assignments and scheduling of all communications personnel within the agency. For example, for emergencies that require the activation of a Joint Information Center (JIC), the LDH Communications Director will reassign communications staff to ensure that LDH is represented within the JIC. Staffing of the JIC will take priority over staffing of the LDH Emergency Operations Center. It is the responsibility of the Communications Director to keep the incident commander and agency executive staff members informed of communications personnel assignments. Command and Control The director of the Bureau of Media and Communications (BMAC), or in his/her absence, the appropriate BMAC staff will assume these responsibilities: Direct work related to the release of information to the media, public, and partners. Activate the plan based on careful assessment of the situation and the expected demands for information by media, partners, and the public. Coordinate with horizontal communications partners as outlined in the plan to ensure that messages are consistent and within the scope of LDHs responsibility. Provide updates to the LDH Secretary, State Health Officer, Office of Public Health Assistant Secretary, Emergency Operations Center (EOC) Command and Governors Office, as determined in the plan. Advise the LDH Secretary and the chain of command regarding information to be released, based on the LDH role of response. Ensure that risk communication principles are employed in all contact with the media, public, and partner information release efforts. Know incident-specific policy, science, and situation. Review and approve materials for release to the media, public, and partners. Obtain required clearance of materials for release to media on all information not previously cleared. Determine the operational hours/days, and reassess these throughout the emergency response. Ensure that resources are available (people, equipment, and supplies). Direct Media Public Information Officers or other BMAC personnel as appointed by the Communications Director, will: Assess media needs and organize mechanisms to fulfill those needs during the crisis. Triage the response to media requests and inquiries. Ensure that media inquiries are addressed as appropriate. Support spokespersons. Develop and maintain media contact lists and contact logs. Produce and distribute media advisories and news releases. Produce and distribute materials, like fact sheets, audio releases, and video releases. Ensure that risk communication principles to build trust and credibility are incorporated into all public messages delivered through the media. Act as a member of the Joint Information Center (JIC) or field site team for media relations. Serves as a liaison from LDH to the Joint Information Center Direct Public Information Communications office personnel as appointed by the Communications Director shall: Manage the mechanisms to respond to the public who request information directly from the organization by telephone, in writing, or by e-mail: Oversee media monitoring system and reports (analyzing news clips and video collected, and to identify concerns, interests, and needs arising from the crisis and the response); Supervise the telephone information line established within the OPH Emergency Operations Center: Manage the email inquiries received through the website: Activate or participate in the public correspondence system. Organize and manage, with the Webmaster, the emergency response website and social media, including establishing links to other emergency response websites. Direct Partner/Stakeholder Information Communications office personnel, or other qualified LDH staff, as appointed by the Communications Director shall: Establish communication protocols based on prearranged agreements with identified partners and stakeholders. Arrange regular partner briefings and updates. Solicit feedback and respond to partner information requests and inquiries. Oversee partner/stakeholder monitoring systems and reports (analyzing environment and trends to determine needed messages, to discover which information needs to be corrected and to identify concerns, interests, and needs arising from the crisis and to the response). Help organize and facilitate official meetings to provide information and to receive input from partners and stakeholders. Develop and maintain lists and call logs of legislators and special interest groups. Respond to requests and inquiries from legislators and special interest groups. Content and Material for Public Health Emergencies Communications office personnel, or other qualified LDH staff, as appointed by the Communications Director shall: Develop and establish mechanisms to rapidly receive information from the EOC regarding the public health emergency. Translate EOC situation reports and meeting notes into information appropriate for public and partner needs. Work with subject matter experts to create situation-specific fact sheets, Q/A sheets, and updates. Compile information on possible public health emergency topics for release when needed. Test messages and materials for cultural and language requirements of special populations. Receive input from other communication team members regarding content and message needs. Use analysis from media, public and partner monitoring systems to adopt messages. Identify additional content requirements and material development. Information Verification and Approval Four people should officially clear a document before its released from LDH. The Secretary of LDH/State Health Officer or his designee. The LDH Chief of Staff Director of the Bureau of Media and Communications or, in his/her absence, Public Information Officer(s). The subject matter expert at LDH/OPH. Others, such as agency legal counsel, may provide input and suggestions as needed. As a courtesy, response agencies and partners with a stake in the release will also be provided with a pre-release copy, as time allows. Information posted on the Internet and links (other than to official websites such as the CDC) shall undergo the same process. Information cleared for release shall automatically be cleared for website release as well. Information Release Authorizations Information release will be handled in accordance with the provisions of the Louisiana Emergency Health Powers Act and Emergency Support Function 15 Public Information Annex of the State of Louisiana Emergency Operations plan. Louisiana Emergency Health Powers Act In addition to the information provided in the declaration of a state of public health emergency as set out in R.S. 29:766(B), the Secretary of the Department of Health or his designee shall inform the public how to protect themselves during a state of emergency, and what actions are being taken to control the emergency. Means of dissemination. The Secretary of the Department of Health or his designee shall provide information by all available and reasonable means calculated to bring the information promptly to the attention of the general public. Languages. If the Secretary of the Department of Health or his designee has reason to believe there are large numbers of people of the state who lack sufficient skills in English to understand the information, the public health authority shall make reasonable efforts to provide the information in the primary languages of those people as well as in English. Access. The provision of information shall be made in a manner accessible to individuals with disabilities. ESF 15 Public Information Annex Mitigation: The Director, Governors Office of Homeland Security and Emergency Preparedness (GOHSEP), will designate an ESF 15 Public Information Officer who will be the Coordinator of information programs and initiatives. The ESF 15 Coordinator will coordinate with other state departments and agencies to develop and maintain information and educational programs for the general public. Preparedness: The ESF 15 Coordinator will develop plans, procedures and agreements with other state agencies, private and commercial communications media and media-related volunteer groups and individuals in order to have responsive channels for the dissemination of emergency information. The ESF 15 Coordinator will develop plans, procedures and agreements for the activation and operation of a Joint Information Center (JIC) for large scale and catastrophic incidents and emergencies. The ESF Coordinator will work with Federal authorities to make sure that Federal Government public information activities will be integrated into the State JIC as needed. Response: The ESF 15 Coordinator will begin operating in the State EOC and initiate contact with the Public Information officers of the State and local agencies to ensure that valid and timely information is processed and released to the news media and the public. The highest priority will be for information about potential threats to the public. Evacuation warnings will be given special attention. An aggressive rumor control effort will be pursued. The Governor or the Press Secretary to the Governor will release all official Emergency Public Information (EPI), provided by the GOHSEP Director about State operations and assistance during a disaster. Upon direction of the Governor or the Governors Press Secretary, this function may be delegated to the GOHSEP Director and the ESF 15 Coordinator. If the event is of such a magnitude that catastrophic news coverage can be expected, the ESF 15 Coordinator will advise the Director whether it would be advisable to activate a JIC. When the decision is made the Coordinator will ensure that all appropriate organizations and individuals are represented and able to function in the JIC. When federal authorities enter into operations they will be integrated into the JIC. Recovery: Emergency Public Information activities will continue as long as they are needed. The Coordinator will continue to monitor information needs to determine when activities can be turned to recovery. As soon as possible after the emergency has passed, all agencies involved in the emergency will conduct assessments. Assessments will be used to define the need for resources and strategies needed for future operations. If a JIC had been activated it operations will be evaluated and, if necessary, its operational procedures will be reviews and changed for future operations. Communicating with Partners and Stakeholders The Bureau of Media and Communications will: Establish communication protocols based on prearranged agreements with identified partners and stakeholders. Arrange regular partner briefings and updates. Solicit feedback and responds to partner information requests and inquiries. Oversee partner/stakeholder monitoring systems and reports (e.g., analyzing environment and trends to determine needed messages, determining what misinformation needs to be corrected, identifying concerns, interests, and needs arising from the crisis and the response). Help organize and facilitate official meetings to provide information and receive input from partners and stakeholders. The LDH Legislative Bureau will: Develop and maintain lists and call logs of legislators and special interest groups. Respond to legislators, special interest group requests, and inquiries. Communicating with Special Populations As needed, the Bureau of Media and Communications will implement communication strategies to reach special populations such as: Hispanic Residents Vietnamese Residents Low Income Low Literacy Rural Populations Disabled (Physical & Mental) Designated Spokespersons Primary Spokespersons Secretary of LDH State Health Officer Assistant State Health Officer Deputy Secretary Chief of Staff Medicaid Director Director, Bureau of Media and Communications Office of Public Health Assistant Secretary Office of Public Health Medical Director State Epidemiologist Center for Community Preparedness Director Regional Medical Directors Secondary Spokespersons Regional Administrators Public Health Emergency Response Coordinators Public Information Officers Designated staff from LDH program offices Crisis Information Dissemination Vehicles Phone Email Fax Health Alert Network Pre-programmed broadcast fax to partners In-Person Town Hall Meetings Press Briefings Websites LDH Emergency Websites Social Media Twitter Facebook Blogs Media Radio Print Television Web Fliers Emergency Alerts System (EAS) 800 Mhtz Radios Motorola Two-way Radios HAM Radio Network Evaluating Effectiveness Before, During and After an Emergency The Bureau of Media and Communications will: Continue to gather and check the facts. What happened? What was done to keep this situation from happening? What can be done to keep it from getting worse? Determine what LDH is doing to end this crisis. Is there an investigation? Whos involved in the investigation? Determine what other agencies/organizations are doing to solve this crisis. Determine who is being affected by this crisis. What are their perceptions? What do they want and need to know? Determine what the public should be doing? Activate media monitoring. Determine whats being said about the event. Is the information accurate? These feedback loops will be utilized to refine messaging. Testing, Training, and Exercise Risk Communication-specific trainings and exercises will be incorporated into the multi-year training calendar (as required by and compliant with Homeland Security Exercise and Evaluation Program, or HSEEP) and as recommended by the United States Department of Homeland Security. These activities are coordinated through and documentation maintained by the LDH Bureau of Community Preparedness (CCP). In addition to the specific Risk Communications training, partners are advised that they should also validate their internal and external communications capabilities and have emergency communications plans developed and tested at-least annually. The LDH BMAC participates in tabletops as well as other exercises as a means of collaborative preparations for readiness. The Multi-Year Strategy and Program Management Plan will be maintained by BCP as a separate document from this Plan as it is updated on a near-weekly basis when trainings have been completed. It will be monitored and modified as appropriate. Annual Review Process The LDH BMAC shall review this Plan prior to and after each threat level change. This includes the implementation of additional threat level activities and may require adjustments to the Emergency Communications Plan as necessary. This Emergency Communications Plan is reviewed and updated annually. Pre-Approved Crisis Information In an effort to have ready-to-go information for use in a crisis situation, the Department of Health has created biological Shelf Kits which contain emergency response public information materials. Kits have been distributed to the following individuals: LDH Secretary State Health Officer OPH Assistant Secretary OPH Medical Director 9 Regional Medical Directors State Epidemiologist OPH Immunization Medical Director Bureau of Media & Communications Director OPH Pharmacy Director OPH Chief Nurse Bureau of Community Preparedness Director Center for Community Preparedness Public Information Officer Office of Mental Health Coordinator State Police Public Affairs Chief Louisiana National Guard Public Affairs Officer Additional copies are kept in a secure location at the Center for Community Preparedness, and LDH Emergency Operations Center. Kits have been created in response to the six Class A bioterror agents as identified by the Centers for Disease Control and Prevention. Anthrax Botulism Plague Smallpox Tularemia Viral Hemorrhagic Fevers Flu and Pandemic Flu Hurricane Information contained within the kits is as follows: Information Items Letter from Secretary, LDH Staff Instructions for Kit Use Family Readiness Guide Copy of newspaper insert Response Communication Summary Staff Protocol for Volunteers Response Workers Support Talking to Children On-site Incident Response: Top 18 Thing to Think About Now Items for External Distribution by Bureau of Media and Communications Television Public Education Announcement (and script) Radio Public Education Announcement (and script) Newspaper Public Education Announcements (Ad creative, sample media alerts, sample media advisories and sample press releases) Action Items Poster: Medications Here (if applicable) Video Loop #1 Reassure (if applicable) Video Loop #2 Dispensing (if applicable) Dispensing Site Signage (if applicable) Shelf Kits (similar to those mentioned above) to address Chemical and Radiological situations are in the development process. Appendix Appendix A Common Acronyms BMAC Bureau of Media and Communications CDC Centers for Disease Control and Prevention CCP Center for Community Preparedness CERC Crisis Emergency Risk Communications DEQ Department of Environmental Quality LDH Department of Health LDHS Department of Health and Human Services DHS Department of Homeland Security DOC Department of Corrections DOD Department of Defense DOE Department of Energy DOT Department of Transportation EAS Emergency Alert System EOC Emergency Operations Center EMS Emergency Medical Services EPA Environmental Protection Agency ERC Emergency Response Coordinator ERT Emergency Response Team ESF Emergency Support Function FDA Food and Drug Administration FEMA Federal Emergency Management Agency FOIA Freedom of Information Act FBI Federal Bureau of Investigation GOHSEP Governors Office of Homeland Security and Emergency Preparedness HRSA Health Resources and Service Administration IC Incident Commander ICS Incident Command System JIC Joint Information Center JOC Joint Operations Center LANG La. National Guard LDAF La. Department of Agriculture and Forestry LDOE La. Department of Education LDOTD La. Department of Transportation and Development LDNR La. Department of Natural Resources LDSS La. Department of Social Services DWF La. Department of Wildlife and Fisheries LHA Louisiana Hospital Association LSP Louisiana State Police LSUHSC Louisiana State University Health Center MOA Memorandum of Agreement MOU Memorandum of Understanding NIH National Institutes of Health NIMS National Incident Management System NOAA National Oceanic and Atmospheric Administration NRP National Response Plan NWS National Weather Service OAD Office of Addictive Disorders OCDD Office for Citizens with Developmental Disabilities OMH Office of Mental Health OPH Office of Public Health OSHA Occupational Safety and Health Administration PIO Public Information Officer SNS Strategic National Stockpile TDY Temporary Duty Station UCS Unified Command System USDA United State Department of Agriculture USPS United States Postal Service YTD Year to Date Appendix B Regional & Local Media Contact List The primary source for this information is the Louisiana Department of Health media database. The media database is updated continually through usage for normal Communication office activities. The list will be organized to allow for distribution by region, reach or other criteria. Appendix C Emergency Contact Information - Partners State PartnerNameTitleAddressPhoneEmailDepartment of RevenueByron HendersonPress Secretary617 N. 3rd St., Baton Rouge, LA 70802225-219-2156 office 225-362-4208 cell HYPERLINK "mailto:byron.henderson@la.gov" byron.henderson@la.gov Wildlife & Fisheries Ed Pratt Press Secretary P.O. Box 98000 Baton Rouge, LA 70898-9000225-765-3970 office 225-603-8691 cell  HYPERLINK "mailto:epratt@wlf.la.gov" epratt@wlf.la.gov Louisiana National GuardCol. Ed Bush Director-LANG Public Affairs Officer 6400 St. Claude Ave., New Orleans LA. 70117318-290-5027 office 318-416-7414 cell  HYPERLINK "mailto:edward.m.bush.mil@mail.mil" edward.m.bush.mil@mail.milDepartment of EducationBarry Landry Communications DirectorP.O. Box 94064 Baton Rouge, LA 70804-9064 unknown HYPERLINK "mailto:barry.landry@la.gov" barry.landry@la.gov Governor's Office/Coastal Protection and RestorationChuck PerrodinCommunications Director1051 North 3rd St. Baton Rouge, LA 70802, Ste. 138225-342-7615 office 225-768-8882 cell  HYPERLINK "mailto:chuck.perrodin@la.gov" chuck.perrodin@la.gov Louisiana Public BroadcastingBeth Courtney President & CEO 7733 Perkins Road Baton Rouge, LA 70810225-767-5660 office  HYPERLINK "mailto:bcourtney@lpb.org" bcourtney@lpb.org Louisiana Economic DevelopmentGary PerillouxCommunications DirectorLouisiana Economic Development 1051 North Third Street Baton Rouge, LA 70802225-342-3437 office 225-571-2846 cellGary.perilloux@la.govGovernor's Office Richard Carbo Communications DirectorP.O. Box 94004 Baton Rouge, LA 70804 225-342-7015 office 225-603-2111 cell Richard.carbo@la.gov PartnerNameTitleAddressPhoneEmailDepartment of HealthBob JohannessenCommunications Director 628 N. 4th Street Baton Rouge, LA 70802225-342-5275 office 225-715-6109 cell  HYPERLINK "mailto:Robert.johannessen@la.gov" Robert.johannessen@la.gov Department of Corrections Ken Pastorick Communications Director P.O. Box 94304 Baton Rouge, LA 70804 225-219-0499 office 225-219-0499 cell HYPERLINK "mailto:kenpastorick@corrections.state.la.us" kenpastorick@corrections.state.la.us Department of Transportation and DevelopmentRodney MalletCommunications Director 1201 Capitol Access Road Baton Rouge, LA 70802 225-379-1275 office 225-329-9743 cell Rodney.mallett@la.govDepartment of Environmental QualityGreg Langley Communications Director/Press Secretary 602 N. 5th Street, 9th floor Baton Rouge, LA 70802225-219-3964 office 225-364-6700 cell  HYPERLINK "mailto:gregory.langley@la.gov" gregory.langley@la.gov Dept. of Public Safety/State PoliceCapt. Doug Cain State Police Public Information OfficerP.O. Box 66614 Baton Rouge, LA 70896-6614 225-925-6118 office 225-921-4502 cell Doug.cain@la.govLouisiana Workforce CommissionAaron CaffarelPublic Information Director1001 N. 23rd St. Baton Rouge, LA 70804-9094225-342-9122 office 225-421-9624 cell HYPERLINK "mailto:acaffarel@lwc.la.gov" acaffarel@lwc.la.gov PIO DESK/ LDH/OPH EOC Command Center225-763-5754  HYPERLINK "mailto:eocpio@la.gov" eocpio@la.gov Office of Homeland Security and Emergency PreparednessMike Steele Communications Director 7667 Independence Blvd., Baton Rouge, LA 70806 225-788-0095 office 225-925-3969 cell  HYPERLINK "mailto:Mike.steele@la.gov" Mike.steele@la.govDepartment of Children and Family ServicesCatherine Heitman Communications Director P.O. Box 3776 Baton Rouge, LA 70821225-342-9640 office 225-978-7440 cell HYPERLINK "mailto:catherine.heitman@la.gov " catherine.heitman@la.gov Department of Natural ResourcesPhyllis DarensbourgDirector of Public Information617 North 3rd St. Baton Rouge, La. 70804225-342-8955 office 225-907-8662 cellPhyllis.darensbourg@la.govDepartment of Natural ResourcesPatrick CourregesCommunications Director617 North 3rd St. Baton Rouge, La. 70804225-342-8573 office 225-454-8223 cell 225-342-3442 faxPatrick.courreges@la.gov Federal CDC PartnerNameTitleWork PhoneEmergency #EmailOffice of the Associate Director for CommunicationsBarbara Reynolds Acting Director404-639-3286 HYPERLINK "mailto:Bsr0@cdc.gov" Bsr0@cdc.gov Press Office Media Line404-639-3286Emergency After-Hours On Call770-488-7100 Mon - Sat770-488-7100 SundayOffice of Terrorism Preparedness & Emergency ResponseBernadette BurdenPublic Information Officer404-639-7288404-213-6874 HYPERLINK "mailto:Btb8@cdc.gov" Btb8@cdc.gov National Center for Immunization and Respiratory DiseaseTom SkinnerPublic Information Officer404-639-7851 404-625-7579 HYPERLINK "mailto:tws3@cdc.gov" tws3@cdc.govNational Center for Emerging and Zoonotic Infectious DiseaseLola RussellPublic Information Office404-639-7916404-428-2196 HYPERLINK "mailto:Eoy0@cdc.gov" Eoy0@cdc.gov National Center for HIV/AIDS, Viral Hepatitis, STD and TB PreventionBen HaynesPublic Information Officer404-639-0668404-451-4039 HYPERLINK "mailto:Fxq2@cdc.gov" Fxq2@cdc.gov Federal FEMA PartnerNameTitleWork PhoneEmergency #EmailFEMA Region 6Philip BeasleyExternal Affairs Officer940-898-5152 940-898-5433940-898-5280Philip.beasley@fema.dhs.govFEMA Region 6Tony RobinsonDeputy Regional Administrator940-898-5104940-368-6958Tony.Robinson@fema.dhs.gov Appendix D SB 908 Emergency Health Powers Act R.S. 29:766 and R.S. 29:770 R.S. 29:766 766. Declaration of a state of public health emergency A. Declaration. A state of public health emergency may be declared by executive order or proclamation of the governor, following consultation with the public health authority, if he finds a public health emergency as defined in R.S. 29:762 has occurred or the threat thereof is imminent. B. Content of declaration. A state of public health emergency shall be declared by an executive order or proclamation that indicates the nature of the public health emergency, the area or areas which are or may be affected, and the conditions which have brought it about or which make possible the termination of the state of disaster or emergency. An executive order or proclamation shall be disseminated promptly by means reasonably calculated to bring its contents to the attention of the general public and, unless the circumstances attendant upon the public health emergency prevent or impede it, the executive order or proclamation shall be promptly filed with the Governor's Office of Homeland Security and Emergency Preparedness, with the Department of Health, Office of Public Health, and with the Secretary of State. C. Effect of the declaration. The declaration of a state of public health emergency by the governor shall activate the state's emergency response and recovery program under the command of the director of the Governor's Office of Homeland Security and Emergency Preparedness. D. Emergency powers. During a state of public health emergency, in addition to any powers conferred upon the governor by law, he may do any or all of the following: (1) Suspend the provisions of any regulatory statute prescribing procedures for the conducting of state business, or the orders, rules, or regulations of any state agency, if strict compliance with the provisions of any statute, order, rule, or regulation would in any way prevent, hinder, or delay necessary action in coping with the emergency. (2) Utilize all available resources of the state government and of each political subdivision of the state as reasonably necessary to cope with the disaster or emergency. (3) Transfer the direction, personnel, or functions of state departments and agencies or units thereof for the purpose of performing or facilitating emergency services. (4) Subject to any applicable requirements for compensation, commandeer or utilize any private property if he finds this necessary to cope with the disaster or emergency. (5) Direct and compel the evacuation of all or part of the population from any stricken or threatened area within the state if he deems this action necessary for the preservation of life or other disaster mitigation, response or recovery. (6) Prescribe routes, modes of transportation, and destination in connection with evacuation. (7) Control ingress and egress to and from a disaster area, the movement of persons within the area, and the occupancy of premises therein. (8) Suspend or limit the sale, dispensing, or transportation of alcoholic beverages, firearms, explosives, and combustibles. (9) Make provision for the availability and use of temporary emergency housing. E. Coordination. The Governor's Office of Homeland Security and Emergency Preparedness, through consultation with the secretary of the Department of Health, shall coordinate all matters pertaining to the public health emergency response of the state. The Governor's Office of Homeland Security and Emergency Preparedness, through consultation with the secretary of the Department of Health, shall have primary jurisdiction, responsibility and authority for: (1) Planning and executing public health emergency assessment, mitigation, preparedness response, and recovery for the state. (2) Coordinating public health emergency response between the state and local authorities. (3) Collaborating with relevant federal government authorities, elected officials of other states, private organizations or companies. (4) Coordinating recovery operations and mitigation initiatives subsequent to public health emergencies. (5) Organizing public information activities regarding public health emergency response operations. F. Identification. (1) After the declaration of a state of public health emergency, special identification for all public health personnel working during the emergency shall be issued as soon as possible. (2) The identification shall indicate the authority of the bearer to exercise public health functions and emergency powers during the state of public health emergency. (3) Public health personnel shall wear the identification in plain view. 767. Enforcement of a declaration of public health emergency R.S. 29:770. 770. Public information regarding a public health emergency A. Dissemination of information. (1) In addition to the information provided in the declaration of a state of public health emergency as set out in R.S. 29:766(B), the secretary of the Department of Health or his designee shall inform the public how to protect themselves during a state of public health emergency, and what actions are being taken to control the emergency. (2) Means of dissemination. The secretary of the Department of Health or his designee shall provide information by all available and reasonable means calculated to bring the information promptly to the attention of the general public. (3) Languages. If the secretary of the Department of Health or his designee has reason to believe there are large numbers of people of the state who lack sufficient skills in English to understand the information, the public health authority shall make reasonable efforts to provide the information in the primary languages of those people as well as in English. (4) Access. The provision of information shall be made in a manner accessible to individuals with disabilities. B. Access to mental health support personnel. (1) During a declaration of a state of public health emergency, the secretary of the Department of Health or his designee shall provide information about and referrals to mental health support personnel to address psychological responses to the public health emergency. (2) After a declaration of a state of public health emergency, the secretary of the Department of Health or his designee shall provide information about and referrals to mental health support personnel to address psychological responses to the public health emergency. Acts 2003, No. 1206, 1. 771. Miscellaneous Appendix E Emergency Support Function 15 Public Information Annex I. PURPOSE: ESF 15 Public Information provides information and external communications to inform people about the threat from natural and technological emergencies and disasters and the precautions and response measures that the State and local governments are taking to protect and preserve life and property. ESF 15 will advise people of actions they need to take during emergencies and disasters. II. SCOPE: The ESF will encompass the operations of State, Parish and local information efforts, including the activation and operation of a Joint Information Center. State services and assistance provided under this function shall include the responsibilities and actions to be taken to provide the public with essential information about proposed or implemented emergency actions and operations, using all available methods and media. Public information provided before, during and after disasters and emergencies, will provide clear, concise and accurate information on the existing situation in the disaster area, actions being taken by the authorities and actions to be taken by the people. Every effort shall be made to minimize and counter rumors, hearsay and half-truths. III. CONCEPT OF OPERATIONS: MITIGATION: The Director, GOHSEP, will designate an ESF 15 Public Information Officer who will be the Coordinator of information programs and initiatives. The ESF 15 Coordinator will coordinate with other state departments and agencies to develop and maintain information and education programs for the general public. PREPAREDNESS: The ESF 15 Coordinator will develop plans, procedures and agreements with other state agencies, private and commercial communications media and media-related volunteer groups and individuals in order to have responsive channels for the dissemination of emergency information. The ESF 15 Coordinator will develop plans, procedures and agreements for the activation and operation of a Joint Information Center (JIC) for large scale and catastrophic incidents and emergencies. The ESF Coordinator will work with Federal authorities to make sure that Federal Government public information activities will be integrated into the State JIC as needed. RESPONSE: The ESF 15 Coordinator will begin operating in the State EOC and initiate contact with the Public Information officers of State and local agencies to ensure that valid and timely information is processed and released to the news media and the public. The highest priority will be for information about potential threats to the public. Evacuation warnings will be given special attention. An aggressive rumor control effort will be pursued. The Governor or the Press Secretary to the Governor, will release all official Emergency Public Information, (EPI) provided by the GOHSEP Director about State operations and assistance during a disaster. Upon direction of the Governor or the Governors Press Secretary, this function may be delegated to the GOHSEP Director and the ESF 15 Coordinator. If the event is of such a magnitude that catastrophic news coverage can be expected, the ESF 15 Coordinator will advise the Director whether it would be advisable to activate a JIC. When the decision to activate is made the Coordinator will ensure that all appropriate organizations and individuals are represented and able to function in the JIC. When federal authorities enter into operations they will be integrated into the JIC. D. RECOVERY: Emergency Public Information activities will continue as long as they are needed. The Coordinator will continue to monitor information needs to determine when activities can be turned to recovery. As soon as possible after the emergency has passed, all agencies involved in the emergency will conduct assessments. Assessments will be used to define the need for resources and strategies needed for future operations. If a JIC had been activated its operations will be evaluated and, if necessary, its operational procedures will be reviewed and changed for future operations. IV. ORGANIZATION AND RESPONSIBILITIES: The GOHSEP has Primary Responsibility for initiating, organizing and coordinating all aspects of Emergency Public Information. The Support Agencies for ESF 15 are responsible for developing and maintaining plans, procedures and asset inventories to support the Primary Coordinator. Support Agencies include, but are not limited to: The Louisiana National Guard. The Department of Agriculture and Forestry. The Department of Corrections. The Department of Culture, Recreation and Tourism. The Department of Economic Development. The Department of Education. The Department of Environmental Quality. The State Fire Marshal. The Office of the Governor Division of Administration. The Office of the Governor Elderly Affairs. The Office of the Governor Financial Institutions. The Office of the Governor Indian Affairs. The Office of the Governor Oil Spill. Louisiana State University Health Sciences Center. The Department of Health. The Department of Justice. The Department of Labor. The Department of Natural Resources. The Louisiana Public Service Commission. The Board of Regents. The Department of Revenue. The Department of Social Services. The Secretary of State. The Louisiana State Police. The Department of Transportation and Development. The Department of the Treasury. The Department of Wildlife and Fisheries. Volunteer Organizations. V. COMMAND AND CONTROL: Command and Control will be exercised as provided in the Basic Plan. VI. CONTINUITY OF GOVERNMENT: Continuity of government will be as provided in the Basic Plan. ADMINISTRATION AND LOGISTICS: If local, parish and state resources are inadequate to the tasks assigned; the ESF 15 Coordinator will seek additional resources from EMAC and from the federal government pursuant to a Presidential Disaster Declaration. Every agency providing ESF 15 services will maintain records of the operations, including cost records that can be used after the emergency to obtain reimbursement from state or federal resources. PLAN MAINTENANCE: The ESF 15 Emergency Public Information Coordinator is responsible for developing, maintaining and coordinating plans, procedures, arrangements and agreements in support of this ESF. AUTHORITIES AND REFERENCES: Authorities and references are included in the Basic Plan. ATTACHMENTS: ESF 15 Responsibility Chart State Federal Crosswalk Appendix 1 ESF 15 Emergency Public Information Responsibility Chart Agency support to the Louisiana Office of Homeland Security and Emergency PreparednessSpokespersons Coordination Media Facilities Printing and Dissemination Louisiana National GuardXXDepartment of Agriculture & Forestry XXDepartment of Corrections XXDepartment of Culture, Recreations & Tourism XXDepartment of Economic Development XXDepartment of Education XXXDepartment of Environmental Quality XXState Fire Marshal XXDivision of Administration XXXGovernor Office of Elderly Affairs XXGovernor Office of Financial Institutions XXGovernor Office of Indian AffairsXXLouisiana Oil Spill Coordinators Office XXLSU Health Science CenterXXLouisiana Department of HealthXXDepartment of Justice XXDepartment of Labor XXDepartment of Natural Resources XXPublic Service Commission XXBoard of Regents XXXXDepartment of Revenue XXDepartment of Social Services XXSecretary of StateXXLouisiana State Police XXXDepartment of Transportation and Development XXXDepartment of the Treasury XXDepartment of Wildlife and Fisheries XXVolunteer Organizations * XX* To include private relief organizations (i.e. American Red Cross, Salvation Army, Mennonite Disaster Service, etc.); private industry; professional associations and participants in mutual aid agreements, etc.  EMBED Excel.Sheet.8   United States Department of Homeland Security, Office of Emergency Communications. National Emergency Communications Plan. July 2008. ( HYPERLINK "http://www.dhs.gov/xlibrary/assets/national_emergency_communications_plan.pdf" http://www.dhs.gov/xlibrary/assets/national_emergency_communications_plan.pdf)  Ibid, page 22.  Louisiana Emergency Health Powers Act  See Executive Order No. KBB 05 in State of Louisiana OHSEP Emergency Operations Plan  United States Department of Health and Human Services. Pandemic Influenza Plan, Supplement 10 Public Health Communications. 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Na2!h0,D q0!h0dv% T` 9UU@@9LTLSP.77% ( % % % " !%   p,  RpArial0uw @w04%kw!h0,TDab2!h0, a2!h0,D 2!h`|]|| |* H @w5wH. Na2!h0,D q0!h0dv% Td v bUU@@ bLTDOTD<A3<% ( % % % " !%   p,  RpArial0uw @w04%kw!h0,TDab2!h0, a2!h0,D 2!h`|]|| |* I @w5wH. Na2!h0,D q0!h0dv% T`j  LUU@@j LLTDWF<N3% ( % % % " !%   p,  RpArial0uw @w04%kw!h0,TDab2!h0, a2!h0,D 2!h`|]|| |* J @w5wH. Na2!h0,D q0!h0dv% TdC v bUU@@C aLTVOAD7A7<% ( % % % " !%   p,  RpArial0uw @w04%kw!h0,TDab2!h0, a2!h0,D 2!h`|]|| |* K @w5wH. Na2!h0,D q0!h0dv% T` { CUU@@ CLTSFM73E% ( % % % " !%   p,  RpArial0uw @w04%kw!h0,TDab2!h0, a2!h0,D 2!h`|]|| |* L @w5wH. Na2!h0,D q0!h0dv% T` T CUU@@ CLTSOS7A7% ( % % % " !%   p,  RpArial0uw @w04%kw!h0,TDab2!h0, a2!h0,D 2!h`|]|| |* M @w5wH. Na2!h0,D q0!h0dv% T` -1UU@@ 1LTGIFA3% ( % % % " !%   p,  RpArial0uw @w04%kw!h0,TDab2!h0, a2!h0,D 2!h`|]|| |* N @w5wH. Na2!h0,D q0!h0dv% Td(hUU@@hLTLANG.7<A% ( % % % " !%   p,  RpArial0uw @w04%kw!h0,TDab2!h0, a2!h0,D 2!h`|]|| |* O @w5wH. Na2!h0,D q0!h0dv% T`JUU@@JLTDAF<73% ( % % % " !%   p,  RpArial0uw @w04%kw!h0,TDab2!h0, a2!h0,D 2!h`|]|| |* P @w5wH. Na2!h0,D q0!h0dv% T`{TUU@@{TLTDOC<A<% ( % % % " !%   p,  RpArial0uw @w04%kw!h0,TDab2!h0, a2!h0,D 2!h`|]|| |* Q @w5wH. Na2!h0,D q0!h0dv% TdTkUU@@TkLTDCRT<<<3% ( % % % " !%   p,  RpArial0uw @w04%kw!h0,TDab2!h0, a2!h0,D 2!h`|]|| |* R @w5wH. Na2!h0,D q0!h0dv% T`-OUU@@-OLTDED<7<% ( % % % " !%   p,  RpArial0uw @w04%kw!h0,TDab2!h0, a2!h0,D 2!h`|]|| |* S @w5wH. Na2!h0,D q0!h0dv% T`eQUU@@QLTDOE<A7% ( % % % " !%   p,  RpArial0uw @w04%kw!h0,TDab2!h0, a2!h0,D 2!h`|]|| |* T @w5wH. Na2!h0,D q0!h0dv% T`>QUU@@QLTDEQ<7A% ( % % % " !%   p,  RpArial0uw @w04%kw!h0,TDab2!h0, a2!h0,D 2!h`|]|| |* U @w5wH. Na2!h0,D q0!h0dv% T` QUU@@QLTDOA<A7% ( % % % " !%   p,  RpArial0uw @w04%kw!h0,TDab2!h0, a2!h0,D 2!h`|]|| |* V @w5wH. Na2!h0,D q0!h0dv% Td  ]UU@@ ]LTG-EAA77% ( % % % " !%   p,  RpArial0uw @w04%kw!h0,TDab2!h0, a2!h0,D 2!h`|]|| |* W @w5wH. Na2!h0,D q0!h0dv% Tlj f UU@@j LXLOSCO.A7<A% ( % % % " !%   p,  RpArial0uw @w04%kw!h0,TDab2!h0, a2!h0,D 2!h`|]|| |* X @w5wH. Na2!h0,D q0!h0dv% TxC A UU@@C L\LSU-HSC.7<<7<% ( % % % " !%   p,  RpArial0uw @w04%kw!h0,TDab2!h0, a2!h0,D 2!h`|]|| |* Y @w5wH. Na2!h0,D q0!h0dv% Td { MUU@@ MLTG-IAA7% ( % % % " !%   p,  RpArial0uw @w04%kw!h0,TDab2!h0, a2!h0,D 2!h`|]|| |* Z @w5wH. Na2!h0,D q0!h0dv% T` T QUU@@ QLTBOR7A<% ( % % % " !%   p,  RpArial0uw @w04%kw!h0,TDab2!h0, a2!h0,D 2!h`|]|| |* [ @w5wH. Na2!h0,D q0!h0dv% Tp P-UU@@ LXDTREAS<3<777% ( % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % " !%   (  Rp0MetaBookLF-Roman0suw @w0%kw!h0s 4Dab2!h0s  a2!h0s D 2!h! :2w !@%wXX  / Na2!h0s D q0!h0dv% T(| UU@@| sL4Appendix 2 <::69:2;% ( Rp0MetaBookLF-Roman0ouw @w0%kw!h0o 4Dab2!h0o  a2!h0o D 2!h`|]|| |* ] @w5wH. 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